Inside Sales Resume Sample

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Cierra Hegmann
430 Robel Pike,  Houston, TX
+1 (555) 433 6708

Work Experience

Director of Inside Sales
12/2016 - PRESENT
Philadelphia, PA
  • Works closely with external wholesaler to develop and execute an appropriate business plan to maximize territorial sales, including assessing current state of assigned territory to identify opportunities for new business in order to maintain and further sales cycle
  • Develops relationships with Registered Investment Advisors (RIAs), industry partners and contacts to generate new prospects and to help develop their business
  • Makes proactive outbound calls to new potential representatives, critical contacts from other organizations including Field Specialists of top Broker/Dealers, to investigate potential sales and market products and services
  • Schedules quality appointments weekly for external wholesaler to meet with producing or potentially producing Registered Investment Advisors (RIAs)
  • Receives incoming calls via sales queue and answers questions accurately and professionally regarding NLD offerings, sales, information, and prospects
  • Follow-ups on Wholesaler appointments, conference leads and referrals of qualified representatives to uncover business opportunities and accelerate sales process
  • Provides website tours to RIAs to market and promote company products and services
Inside Sales
10/2013 - 07/2016
Dallas, TX
  • Assists RIA in analyzing information regarding their client's financial information and history to recommend and determine appropriate investment strategies to meet their needs
  • Serves as a product expert on NLD client-specific mutual fund and RIC offerings, keeping RIAs apprised of market and product changes, and enhancements
  • Organizes and supports NLD client webinars and other online meetings
  • Coordinates and organizes onsite meetings with NLD clients, RIAs and other internal/external financial representatives; arranges logistics
  • Makes proactive outbound calls to new potential representatives, critical contacts from other organizations including Field Specialists of top Broker/Dealers, to investigate potential sales and market CLS products and services
  • Receives incoming calls via sales queue and answers questions accurately and professionally regarding CLS offerings, sales, information, and prospects
  • Serves as a product expert on CLS client-specific asset allocation portfolio solutions, keeping RIAs apprised of market and product changes, and enhancements
Global Accounts Inside Sales
02/2008 - 08/2013
Chicago, IL
  • Follow-up on inbound leads. The purpose is to assess the prospect's needs, qualify the opportunity, and ensure that an excellent customer experience
  • Define the processes and co-ordinate the sharing of qualified leads with market partners and associated reporting thereof
  • Develop and maintain sales pipeline, by originating and closing a targeted number of sales opportunities per quarter
  • Conduct active sales development of opportunities, including offsite meetings, developing supporting sales material and supportive business cases
  • Assist with the development of process and documentation for efficiently qualifying business opportunities and partners
  • Provide feedback and recommendations on marketing efforts based on direct experiences with potential clients
  • Help with translations and provide feedback on our web site to correct departments
  • Provide reporting as and when required by management


American InterContinental University (AIU)
2004 - 2008
Bachelor's Degree in Business

Professional Skills

  • Excellent customer service, presentation skill, communication skills and interpersonal skills
  • Demonstrate a good level of interpersonal skills especially questioning and listening skills
  • We are looking for someone with strong organization/prioritization skills, and a proven ability to consistently meet deadlines
  • Demonstrated advanced communication skills (written, verbal, phone, and interpersonal) skills
  • Excellent organisational skills and motivational skills
  • Experience with customer retention including excellent sales and customer service skills
  • Strong interpersonal skills and outgoing personality with ability to develop and build strong relationships

How to write Inside Sales Resume

Inside Sales role is responsible for computer, customer, interpersonal, presentation, microsoft, organizational, business, negotiation, communications, basic.
To write great resume for inside sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Inside Sales Resume

The section contact information is important in your inside sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Inside Sales Resume

The section work experience is an essential part of your inside sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous inside sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular inside sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Inside Sales resume experience can include:

  • Prioritize daily actives effectively with good time management skills
  • Establish ongoing rapport with existing and potential customers through excellent telephone sales and customer service exhibiting strong communications skills
  • Solid prospecting abilities & excellent customer relationship building skills
  • Good project prioritization skills and experienc working with tight deadlines
  • Data entry skills, organization, multi-tasking, research skills and customer focus is required
  • Good communication, computer skills as well as a strong commitment to safety

Education on an Inside Sales Resume

Make sure to make education a priority on your inside sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your inside sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Inside Sales Resume

When listing skills on your inside sales resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical inside sales skills:

  • Excellent written and oral communication skills as well as strong administrative and organization skills required
  • Excellent written and oral communication skills. Proven demonstration of effective and efficient interfacing with all levels of employees
  • Good organizational skills and management skills
  • Very good presentation and communication skills in English. French, Spanish or Italian language skills would be an advantage
  • Strong organizational and time management skills, ability to effectively learn and utilize on-line CRM application and social media resources to grow territory
  • Proven ability to communicate effectively in a positive manner, follow through on directions and organize effectively to satisfy the customers’ needs

List of Typical Experience For an Inside Sales Resume


Experience For Inside Sales Consultant Resume

  • Excellent customer service skills as well as exceptional verbal and written communication skills
  • Strong customer service skills including the ability to be empathetic to customer needs, while sometimes delivering tough messages in a professional demeanor
  • Strong financial acumen, analytical skills and high attention to detail, with the ability to develop creative solutions to challenging problems
  • Excellent customer service skills including proactive and quality communication and follow-up
  • Good special visualization skills, blue-print reading

Experience For Director of Inside Sales Resume

  • Effective verbal communication and rapport building skills
  • Excellent telephone skills and ability to handle stress in highly – charged arena
  • Demonstrate a high level of professional interpersonal, organizational, oral and written communications skills
  • Experience with CRM such as or similar platform skills
  • Strong data entry skills and knowledge of SAP software level 4.6 or similar platform

Experience For Manager of Inside Sales Resume

  • Familiar with multi-team & multi-culture environment. Organized & detail-oriented with strong communication & negotiation skills
  • Excellent written, verbal communication and presentation skills. Ability to influence and persuade to achieve desired outcomes
  • Proficient computer skills with experience with Microsoft Office (Excel)
  • Creating new Microsoft Azure partner opportunities through effective engagement with prospects including solid product and technical understanding
  • Existing experience in canvassing and cold-calling into various types of local businesses, with evidence of consistent and current success
  • Keying data entry skills with proficiency and accuracy in typing/keyboarding is required. Beginner to Intermediate knowledge and use of Microsoft Suite
  • Engaging phone/skype based presentation skills

Experience For Inside Sales Acct Manager Resume

  • Outstanding interpersonal skills with peers, superiors and customers
  • Engaging positively and identifying customer needs effectively in order to maximise all sales opportunities
  • Strong experience creating, developing, motivating, and challenging Inside Sales reps to exceed their goals
  • Exceptional verbal and written communication skills with high level of confidencewho thrives on initiating and executing plans for gaining volume customers
  • Good experience and understanding of reporting structures as well as procedures
  • Knowledge and understanding of logistics operations across multiple modes, i.e. Airfreight, Oceanfreight, Warehousing & Land Transportation. Soft Skills
  • Demonstrated experience in managing and building a Sales Pipeline
  • Prioritize and multi task have experience searching for information using the Internet and our company software programs/collaborative tools
  • Demonstrates excitement and real passion for helping/serving others and an active listener who has ability to display excellent emotional intelligence

Experience For Global Accounts Inside Sales Resume

  • Active listening & questioning skills
  • Prior experience in Parts/Service/Ordering/Warehousing is an asset
  • Customer service skills (telephone, problem-solving and resolving complaints)
  • Actively works at developing proficiency in selling skills and tools
  • Experience in a sales or customer service experience, preferably in a manufacturing environment
  • Match Officite’s offering with client needs and effectively orchestrate appropriate resources to capitalize on these opportunities
  • Proven account management experience in a customer facing environment
  • Effectively guide the inside team in use of Salesforce system while creating metrics to improve sales and operational performance

Experience For Inside Sales Representive Resume

  • Negotiation and selling skills, required
  • Proven experience demonstrating the ability to take on more complex tasks with success
  • The ability to work independently while possessing superior organizational skills
  • Partners with Marketing to ensure sales has the right literature/material to send to prospects skills
  • Analysis and reasoning skills: Examines data to grasp issues, draw conclusions, and solve problems
  • Time and task management skills required
  • Computer proficiency in Microsoft Office; Word, Excel, Access, PowerPoint, Outlook, other computer skills

Experience For Graduate Inside Sales for Technology Services Resume

  • At least one year of prior experience
  • Experience in Telesales/Telemarketing with proven sales success
  • Utilize Salesforce to accurately and effectively track activity, as well as, update opportunity and account information
  • Prior experience highly preferably at Internet or SaaS companies
  • Relevant experience or equivalent combination of education and work experience·
  • Works effectively with the Regional Sales leadership on the Inside/Outside engagement process
  • Prior experience within the personal/ professional development industry. Preferably in the executive training, development or content business
  • Effectively implement company sales initiatives with ability to leverage internal synergies, best practices and ensure alignment with overall strategy

Experience For Inside Sales Readiness Lead Resume

  • Proven experience in the ability to clearly articulate company value propositions and solution discussions with customer
  • Strong understanding of how the retail fashion industry operates
  • Experience managing time, priorities, and resources to achieve goals
  • Attention to detail as well as an ability to communicate effectively to a wide target audience are critical to success
  • Possess clear written and oral communications skills
  • Develop and maintain strong effective relationships with customers
  • Excellent Organization: Ability to multi-task, prioritize daily tasks, and meet deadlines
  • Effectively initiates communication via the phone, email and interact with relevant stakeholders
  • Apply sound judgment and decision making skills in dealing with routine and non-routine tasks

Experience For Inside Sales Agency Lead Resume

  • Two years prior outside waterproofing sales or Inside Sales experience (preferably in the building material distribution industry)
  • Train to develop skills in outside sales
  • Using various inbound/outbound marketing programs and campaigns, generate qualified prospects through excellent lead follow-up, mining, and nurturing
  • Interpreting and reading blue prints (1 year + experience desired) and completing take offs (including windows and doors)
  • Interpreting and reading blue prints (1 year + experience desired) and completing take offs
  • Maintaining good relationships with existing clients
  • Validating all quotes to meet the customers requested requirement and quality checking to ensure accuracy
  • Attending vendor and in-house training courses to ensure skill levels are maintained

Experience For VP Inside Sales Resume

  • Needing someone with mill work and wood working experience!
  • Acquiring the appropriate approvals for low margin jobs prior to the submittal of a quote or bid
  • Working closely with Sales Representatives to provide a seamless customer experience
  • Making twenty-five effective phone calls per day
  • A "hunter" mentality - comfortable prospecting, cold-calling, and following up on incoming leads and strong desire to win
  • Assist team members with communicating differentiation, prioritizing time, constructing insights and meeting materials

List of Typical Skills For an Inside Sales Resume


Skills For Inside Sales Consultant Resume

  • Excellent communication skills; negotiation skills
  • Prior inside sales experience; knowledge and ability to sell on value; ability to effectively use email marketing
  • Excellent computer skills, and the ability to operate within multiple computer systems and platforms comfortably
  • Excellent communication skills, verbal and written and strong customer
  • Strong supervisory, employee relations and employee development skills. Demonstrated ability to lead others in the achievement of business goals

Skills For Director of Inside Sales Resume

  • Communications Skills (Written and verbal)Self Starter + Analytical and Strategy Skills
  • Demonstrated ability to effectively manage multiple priorities without direct supervision
  • Superior verbal communication skills. Well developed social and interpersonal skills
  • Excellent communication skills, able to demonstrate the Veritas proposition over the phone
  • Outgoing personality w/excellent verbal communications skills
  • Good problem-solving and critical thinking skills with the ability to learn complex products through independent learning
  • Excellent written and verbal communication skills, including comfort working with customers and within a team centered environment

Skills For Manager of Inside Sales Resume

  • Demonstrates business acumen, consultative selling skills, and understands value based selling
  • Manage and maintain existing customer accounts using strong communication skills
  • Strong computer skills and a history of working with complex software (Oracle, SAP, AS100, etc)
  • Excellent writing skills to send emails
  • Strong computer skills including data entry
  • Capable of multi-tasking and highly organized, with excellent time management skills
  • Experience in related experience and/or training in aggregates, asphalt; or equivalent combination of education and experience
  • Related professional business experience, sales, marketing experience, and/or related product experience

Skills For Inside Sales Acct Manager Resume

  • Good communication skills including phone, email and face to face
  • Experience in similar field with progressively higher skills and training
  • Strong telesales/telemarketing sales skills
  • Experience maintaining client/prospect data in CRM systems, preferably Ability to work effectively in a fast-paced, high-volume team environment
  • Good computer skills in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Detail oriented, with strong computer/data entry skills using Excel
  • Strong data analysis and Microsoft Office application skills, including Microsoft Excel
  • Strong communication and interpersonal skills. When talking, possesses “A smile” in their voice
  • Excellent communication, telephone skills and business writing

Skills For Global Accounts Inside Sales Resume

  • Proven Telemarketing experience, minimal 1 year experience
  • Quick, efficient computer skills and strong multi-tasking abilities
  • Cold calling sales experience, demonstrated successful performance in previous sales job, and B2B sales experience
  • Excellent oral/written communication, interpersonal and influencing skills
  • Strong relationship building skills- both internally and externally
  • Excellent computer skills and technical aptitude, including Microsoft Office suite,, and other sales SaaS tools
  • Excellent communication, writing and phone skills required

Skills For Inside Sales Representive Resume

  • Impeccable communications skills/ experience presenting to C-Level executives (Power Point, Webex, SlideShare)
  • Good administrative skills and Computer literacy with Microsoft Software, CRM applications and / or other market leading software applications
  • Strong coaching and team development skills
  • Operates as an integral member of the sales team, contributing skills and knowledge to the development of accounts
  • Strong commercial knowledge combined with real sales talent and great negotiating skills
  • Good typing skills and basic computer software knowledge
  • Strong written, verbal and typing skills
  • Strong multi-tasking skills, with ability to support multi-channel Sales pipeline
  • Excellent customer service, organizational, interpersonal, and communication skills

Skills For Graduate Inside Sales for Technology Services Resume

  • Strong business correspondence skills, both written and oral
  • Enthusiastic and motivated personality with strong people skills
  • Excellent professional communication skills, both verbal and written
  • Excellent time management and organizational skills in order to meet performance goals
  • Self-motivated, dependable, detail oriented person with good time management skills who can work independently to achieve objectives

Skills For Inside Sales Readiness Lead Resume

  • Excellent verbal, phone and written communication skills
  • Excellent time management skills and ability to meet deadlines with minimal supervision
  • Multitask together with strong organisational skills
  • Solid computer skills & the ability to learn customer service software applications
  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers

Skills For Inside Sales Agency Lead Resume

  • Data entry skills and the ability to operate software programs
  • Highly motivated and self-directed with strong organizational and time management skills
  • Highly organized with strong time and task management skills
  • Excellent relationship & communication skills. Stakeholder management very important
  • Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional organization
  • Strong/advanced presentation skills; ability to present and explain business requirements to all audiences

Skills For VP Inside Sales Resume

  • Proficient computer skills with strong MS Excel, Word and PowerPoint
  • Some proven experience in telephone sales or call centre experience
  • Excellent telephone sales skills, with a confident and clear telephone manner
  • Possess excellent communication, customer service, and phone manner skills
  • Possess good organization skills
  • Strong communication skills, work well in a team and very goal driven

List of Typical Responsibilities For an Inside Sales Resume


Responsibilities For Inside Sales Consultant Resume

  • Strong organizational skills and problem-solving agility also required
  • Coordinating customer complaints and returns effectively
  • Engaging with the customer and vendors to build good, strong relationships
  • Prior experience in managing national account sales
  • Consolidating reports on monthly sales performance per sales personnel
  • Qualifying the opportunity for which the quote is required to aid prioritisation

Responsibilities For Director of Inside Sales Resume

  • As a member of a team, including, motivating team members, promoting a strong team spirit, and creating loyalty among members
  • Experienced working with Crushing & Screening equipment as well as Distribution
  • Sales experience where prospecting for new accounts and developing existing accounts was a majority of the job
  • Strong understanding and ability to speak to demonstrating value and ROI for customers of online advertising products
  • Experience in navigating and leading the sales efforts after identifying potential opportunities
  • Responsible for validating and qualifying inbound leads from marketing and web activity
  • One year of technical experience, especially reading/writing of technical document, electrical, drawings, etc

Responsibilities For Manager of Inside Sales Resume

  • Demonstrate a professional approach to creating value and gaining confidence in AMR services from customers
  • Skilled in personal computing including moderate knowledge of Excel and Word required
  • Proactively engage with Symantec Channel (Distributors & Partners), establishing and maintaining strong relationships
  • At least three years of sales experience selling enterprise software
  • Strong customer service and a can do attitude-willing to do it all!
  • Strong customer service and a can do attitude-willing to do it all
  • Report customer feedback to corporate marketing and product development teams to improve product acceptance and ensure we deliver an incredible Experience
  • Experienced selling in the Construction or Aftermarket Distribution industries

Responsibilities For Inside Sales Acct Manager Resume

  • Maintain good working relationships with customers, suppliers, peers, andstaff
  • Experience as a sales professional representing financial or enterprise IT sales or products
  • Experience working in sales / customer engagement jobs
  • Challenge of driving effectiveness of a recently designed customer loyalty program
  • Foster solid working relationships with other departments
  • Demonstrated professional behavior including time management, lead management, and customer-focused collaboration
  • Experience in opportunity qualification, pre-call planning, call control, account development
  • Possess working knowledge of order management process and experiences of ERP system
  • Working experiences in relevant field

Responsibilities For Global Accounts Inside Sales Resume

  • Experience using a CRM, specifically Salesforce
  • Preferably two years of Industry (or) Industry related experience in Commercial and/or Residential Roofing
  • Mincron operating system. Proven ability to learn software package
  • Experiences in multinational manufacturing environment, specialize in sales operation support or customer services
  • Experience measuring students’ performance with assessment tools
  • Experience in sales or telemarketing
  • Takes measures to enhance body of knowledge and skill set through training
  • + 1+ year experience making outbound calls

Responsibilities For Inside Sales Representive Resume

  • Displays and/or demonstrates products, using samples or catalog, and emphasizes salable features and benefits
  • Six months to one year related experience in appliance and/or plumbing sales
  • Manage the customer's experience including any required follow up
  • Maintain a neat and presentable store through good housekeeping
  • Or more of recent/current experience using Adobe Creative Suite is required
  • Solution-selling and/or consultative sales experience desired but not essential
  • Experience in a similar position either at a capital markets firm or at a software solutions provider servicing the buy-side market
  • Some sales experience is required, preferably in the manufacturing industry
  • Maintain strong relationships with customers during and after purchases to facilitate return business

Responsibilities For Graduate Inside Sales for Technology Services Resume

  • Prospect and identify key decision-makers at target companies and lay the foundation for a strong and long-lasting relationship
  • Proven track record of exceeding high-volume sales targets
  • Experience working with MS Dynamics or similar CRM
  • Experience in consultative sales or selling a professional service
  • Strong work ethic, “the grit and the grind”, dependable and goal driven

Responsibilities For Inside Sales Readiness Lead Resume

  • Experience Required: 1 to 2 years
  • A B.S./B.A. or equivalent experience
  • 4-10 yrs of experience in business development,strategic research and sales
  • Supporting Dell EMC Commercial ISRs on quoting/pricing and ordering together with DPS Business operation of the territory
  • Delivering superior customer service in a timely fashion. Customer Satisfaction to include developing and maintaining customer relationships
  • Documenting meeting notes and recording action item lists
  • Building and maintaining relationship with new and existing resellers

Responsibilities For Inside Sales Agency Lead Resume

  • Managing and maintaining existing customer accounts and relationships
  • Understanding of how purchasing and merchandising decisions are made
  • Planning and executing social media networking
  • Creating/ordering marketing materials, (e.g. calendars, cups)
  • Quoting prices, filling orders to customer specifications and processing sales data via computer
  • Assisting the outside sales team by preparing price quotes and sourcing products
  • Scheduling conference calls with potential customers, notifying the participants via emails and online schedulers
  • Handling of all incoming requests from customers/prospects (via email, mail ; phone) for cars to, on and off the road
  • Prospecting and developing opportunities

Responsibilities For VP Inside Sales Resume

  • Updating and maintaining the sales database
  • Assisting sales management in conveying customer needs to product managers and technical support staff
  • Managing sample requests; send sample order confirmations, ETAs, tracking info to TMs, DSRs, and customers
  • Managing CIOs from CIO entry in JDE to credit, keeping the customer and responsible sales parties up to date
  • Providing feedback on marketing campaigns based on information gathered, to help shape campaign

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