HR Program Manager Resume Sample

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Lennie Wehner
759 Hauck Way,  Philadelphia, PA
+1 (555) 667 8340

Work Experience

HR Program Manager
08/2015 - PRESENT
Los Angeles, CA
  • Expert knowledge and proficiency with MS Office applications including Word, Excel, PowerPoint and Outlook
  • Extremely strong customer service orientation and an energetic can-do attitude to dive into whatever needs to get done
  • A passion and interest in Levi Strauss & Co.’s global business
  • Create and maintain strong relationships with associates, internal management, and other outside parties critical to the program’s success
  • Support the planning of agendas and meeting content that aligns with decisions, agreements and action items for the HRLT off-sites and meetings
  • Continually ensure that our focus on becoming and remaining a High Performing Team is a standing topic for HRLT meeting discussions
  • Assist the HRLT to identify connection points for work, processes, talent development, and capabilities
  • Create and manage the HRLT @shield page
  • Prepare presentations for the HR/IC function that illustrates our current progress toward our strategic goals and also our path forward as we plan for future activities/projects
Senior HR Program Manager
04/2013 - 05/2015
Dallas, TX
  • Create function-wide view of each team’s GPTW action plans
  • Support Internal Communication as needed with GPTW activities and/or communications
  • Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
  • Integrate knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
  • Interpret internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
  • Lead cross-functional teams or projects with significant resource requirements, risk and / or complexity
  • Independently manage end-to-end functional programs
Ghrs, HR Program Manager
05/2008 - 10/2012
Chicago, IL
  • Use sophisticated analytical thought to exercise judgement and identify solutions
  • Impact the achievement of sub-function or business line objectives within the area they are accountable for
  • Work is guided by policies and industry standards/methods
  • Communicate difficult concepts; converts information to compelling business context and advice; influence and gain alignment across increasingly senior stakeholders
  • Work autonomously as the lead and guides others within area of expertise
  • Design and deliver customized, appropriate OD and change management solutions as needed by internal clients that engage valid and reliable tools and processes such as MBTI, HBDI or whole scale change methodologies
  • Analyze, evaluate, recommend, and implement appropriate OD solutions to meet customer requirements


Strayer University - Huntsville Campus
2002 - 2007
Bachelor's Degree in Business

Professional Skills

  • Program and /or project management experience with strong project planning and organizing skills
  • Demonstrated excellent analytical, critical thinking, problem resolution & decision-making skills
  • Demonstrated strong and effective interpersonal and customer service skills
  • Proven ability to lead using relationship building, negotiation, and partnering skills
  • Articulate and clear communicator with excellent listening and facilitation skills
  • Strong presentation skills including building meaningful materials
  • Strong project/program management skills, with the ability to obtain buy-in and then drive execution

How to write HR Program Manager Resume

HR Program Manager role is responsible for communications, digital, planning, advanced, collaboration, presentation, analytical, excel, immigration, compensation.
To write great resume for hr program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For HR Program Manager Resume

The section contact information is important in your hr program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your HR Program Manager Resume

The section work experience is an essential part of your hr program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hr program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hr program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative HR Program Manager resume experience can include:

  • Experience working with senior customers and strong stakeholders’ management skills are essentials
  • Excellent communication skills (oral and written) with ability to present confidently in front of senior executives
  • Experience building strong relationships and influencing others while working in a cross functional environment, with all levels of the business
  • Partner with third party vendor to ensure Affirmative Action reporting process is operating efficiently and effectively to meet requirements
  • Experience developing diverse, high performing talent to build strong teams
  • Demonstrated experience partnering with clients on solving business/operational issues through the application of progressive Human Resources practices

Education on a HR Program Manager Resume

Make sure to make education a priority on your hr program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hr program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in HR Program Manager Resume

When listing skills on your hr program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical hr program manager skills:

  • Level of language skills, mathematical skills, communication skills and reasoning ability necessary to perform essential functions of the job
  • Superior problem solving, conflict resolution and negotiation skills including effective leadership, planning and motivational capabilities
  • Strong coaching, consulting, and collaboration skills
  • Support the US HR Leadership Team (HRLT) in managing HR priorities effectively
  • Manage portfolio and project priorities, ensuring project resources are effectively allocated to achieve required results
  • Demonstrated experience in creating business strategies, pursuing market insights and leveraging of capabilities

List of Typical Experience For a HR Program Manager Resume


Experience For Senior HR Program Manager Resume

  • Effectively communicate the developing story of each initiative to the leadership team and ensure project team members are engaged, informed and motivated
  • Analytical skills to provide insights and make data driven decisions
  • Strong experience with MS Office Excel, Project, PowerPoint, and Word etc
  • Prior experience as a program manager or analyst, preferably in an HR or operations support function
  • Intermediate to advanced skills in MS Office suite and other program management tools
  • Demonstrated project management/change management experience
  • Consulting, coaching and facilitation experience
  • Understanding or experience with Workday or HRIS (PeopleSoft or SuccessFactors) is helpful
  • Proven track record in developing strategy and driving change to help drive business results and execute on key initiatives

Experience For HR Program Manager & CIS Champion Resume

  • Responsible driving and validating adoption
  • Experience operating in a matrix and constantly changing environment
  • Experience managing or supporting an organizational program or project that touches employees
  • Proven track record of taking on complex business problems and building viable solutions
  • Communication, interpersonal, relationship building, consulting, teamwork and leadership experience
  • Experience managing multiple projects simultaneously and working autonomously
  • Experience partnering with key stakeholders and COE partners

Experience For Ghrs, HR Program Manager Resume

  • Strong working knowledge for HR systems and tools
  • Consulting and program management experience
  • Demonstrate the Webster Way, including personal responsibility, respect, trustworthiness, community focus, and collaboration
  • “Big Picture” thinking to help HRBPs and HR COE leads connect the dots with broader employee experience
  • Experience managing global HR programs for a large corporation
  • Define and implement process improvements, tools and technology to enhance processes for stronger execution
  • Demonstrated proficiency in Excel functionality and formulas
  • Lead projects and initiatives as prioritized

Experience For Clinical HR Program Manager Resume

  • Experience in an HR role
  • Demonstrated ability to work independently in very complex projects
  • Demonstrates willingness to take on project tasks and volunteers for opportunities outside of project responsibilities
  • Communicate insights about the admin experience within the People organization, to managers and leaders, and to everyone at Facebook
  • Eager to embrace new opportunities for experience and knowledge; a learner
  • Assess staffing resources and allocate properly to support project timelines and priorities

Experience For HR Program Manager Accommodations Resume

  • Apply industry knowledge of regulations, standards and trends to ensure the most efficient and effective solutions
  • Ensure that all project members adhere to strong project management and project execution standards and best practices throughout the project lifecycle
  • ­­Communicate project priorities, resource usage, and status to HR Leadership and key stakeholders
  • Engage with end users, as appropriate, to understand needs, expectations; incorporate client experience lens on approach and all project deliverables
  • Strong collaboration with cross functional teams and stakeholders
  • Working with the Director of Organization Development and the Director of Training, design and implement key leadership development processes and programs

Experience For Workforce Management HR Program Manager Resume

  • Ongoing ownership/management of the program with functional peers and business stakeholders
  • Coordinate Business unit wide training sessions including event planning, helping HRBPs create and facilitate content
  • Be a self-starter with an outstanding “roll-up-sleeves”-attitude, who is used to driving and executing processes, projects and tasks externally and internally
  • Knowledgeable in the areas of workforce planning, succession planning and strategic talent planning
  • Serve as the internal consultant for specific interventions such as new leader assimilation, team operating principles, team building, 360 feedback etc

Experience For HR Program Manager, CCB Resume

  • Target education and training needs in Affirmative Action, and develops training programs for managers and supervisors to highlight positive action steps
  • Support SVP, HR & Chief Diversity Officer on annual budget planning process and ongoing budget management in partnership with Finance
  • A purpose-focus. Understanding the reason why steps are taken and possessing the ability to make decisions to achieve the intention
  • Familiarity or desire to learn the “ins and outs” of managing or running HR programs (Benefits, Talent, etc.)
  • Expert at delivering programs: not just slides or ideas, but actually taking a program to market
  • Serve on user forums, including but not limited to Workday Community and The Learning Forum, to gain insight from peers and influence future product design
  • Serve as a key member of the FINRA’s OD group and the Human Resources team in delivering integrated OD solutions

Experience For Senior HR Program Manager Talent Management Resume

  • Work with HR and OD teams in providing change management and organizational diagnostics and plans
  • Provide analysis, consultation and ongoing evaluations to teams
  • Facilitate business requirements gathering from cross-functional stakeholder
  • Facilitate the project management of implementing the defined project, technology and process improvement
  • Project management and partnering with cross functional teams (Finance, IT, Corporate Communications, etc.) to deliver against work mandates
  • Knowledge of Agile approach to project planning and delivery
  • Ensure projects are delivering on strategic goals through regular interaction with project leads
  • In conjunction with our Finance partners, manage the quarterly and annual strategic planning processes
  • Manage BU HR related project deployments following standard project management methodology

Experience For HR Program Manager, Architecture & Talent Resume

  • Work and coordinate with cross-functional teams – being able to understand any country/ regional specific requirements and translate into the project plan
  • Think broadly and strategically when working with teams on projects
  • Provide training on Performance and Career Development for HR leadership, employees, and/or people leaders
  • Function as part of the HR Business Operations team driving cross-enterprise and cross-functional initiatives
  • Manage VMware’s Affirmative Action reporting and program
  • An understanding of the technology or Internet business

Experience For Aces HR Program Manager Resume

  • Build and deploy feedback strategies for existing programs
  • Conceptual thinking with the ability to understand interconnectivity of complex parts
  • Responsible for managing support staff that include Executive Assistants (EA) and to ensure the highest level of administrative support to our executive
  • Oversee and participate in various integration activities for new executives: coordinate onboarding process
  • Willingness to be a part of an organization undergoing business transformation

List of Typical Skills For a HR Program Manager Resume


Skills For Senior HR Program Manager Resume

  • Effective project management skills with a strong understanding of program and project management methodologies
  • Strong business writing and sr. management communication skills
  • Communicate effectively at the highest levels and conduct training classes
  • Advanced Excel and numerical skills, being able to work with large datasets, extract relevant metrics and to evaluate and analyse data succinctly
  • Experience in an HR role, with 5+ years of learning and development and/or talent management experience in a fast paced corporate environment

Skills For HR Program Manager & CIS Champion Resume

  • Expert task management and interpersonal skills
  • HR or related experience, knowledge of HR Operations, including employee onboarding, work authorization, or screening programs
  • This is a newly developed role providing excellent developmental opportunity in an expanding team
  • Experience developing and maintaining relationships with executive-level internal stakeholders
  • Experience running a broad range of programs and dealing with diverse constituents in a highly decentralized environment
  • Experience carrying out all activities in the learning and development cycle: design, delivery, evaluation
  • Experience in managing and implementing projects

Skills For Ghrs, HR Program Manager Resume

  • Act as an effective, and sought-after, sounding board and coach to the Managers in the region
  • Proven track record of delivering superior business results
  • Experience with I-9, background check, or drug testing programs
  • Experience managing multiple internal and external vendors
  • Professional experience managing a federal contractor’s Affirmative Action Program and EEOC Compliance
  • Experience in communicating to global audience via PowerPoint presentation
  • Project management experience in HR programs in a high tech organization or in a consulting firm
  • Hands-on experience in managing programs in an international or matrix environment with involvement in both, design and implementation
  • Experience working across multiple EU countries and marketplaces, with varied legislations

Skills For Clinical HR Program Manager Resume

  • Experience managing multiple internal and external stakeholders
  • Related experience in program management, HR, and/or engineering
  • Experience managing global or enterprise wide programs
  • Experience implementing a wide range of change management and process improvement activities
  • Capable of integrating various initiatives to define one user experience for entire program
  • Strong analytic ability including ability to identify, collect, and analyze data sets to develop recommendations and requirements
  • Be a strong communicator, with an emphasis on written communication. This includes the ability to tailor messaging and information to audience
  • Has >10 years relevant work experience in HR project management include all aspects of development and execution, demonstrating record of project

Skills For HR Program Manager Accommodations Resume

  • Partner with the HR Leadership Team on overall governance and prioritization of projects (pipeline and active projects)
  • Working knowledge of employment law, and HR policies and practices; financial/business acumen
  • Recommending corrective actions where appropriate, including escalation or unblocking of organizational issues
  • Assisting with other projects such as recognition programs for employees
  • Support Travelport’s transformation programmes to Value Selling ensuring they are embedded into our sales culture and way of doing things
  • Provide consulting, coaching, and thought leadership to HR and business leaders and groups
  • Develop and lead large-sized projects, including defining scope, objectives and methods
  • Implement change management process, capability and governance into key projects and initiatives with a view to making change sustainable in the future
  • Develop a thorough understanding of our company's strategy, business operations, and competition with particular knowledge around key HR functions

Skills For Workforce Management HR Program Manager Resume

  • Self-confidence to thrive in an empowered, diverse, and growing organization
  • Be flexible and adapt to changing needs
  • Able to navigate within a multi-business line setting
  • Partner with other OD resources in the vendor contracting process for OD specific efforts and execution of the annual OD budget
  • Technical knowledge in Information Technology (IT) or Maintenance & Engineering fields
  • Knowledge of core Talent Management programs including performance management, promotions, succession, and development

Skills For HR Program Manager, CCB Resume

  • Work with employees at all levels and across different functions including senior leadership
  • A willing partner that is able to relate to internal customers throughout the organization
  • A consultative approach with a focus on delivering results
  • Travel for project work up to 30%
  • Analysis and Articulation:Ability to articulate a well thought out business case and its bottom line and financial impacts through research and synthesizing data from a variety of qualitative and quantitative sources

Skills For Senior HR Program Manager Talent Management Resume

  • Develop project plans in collaboration with sponsors and stakeholders to execute HR engagements including scope, deliverables, required resources, and timelines
  • Leverage and work together with the HR shared services teams (including Compensation and Benefits, Learning and Development) to ensure relevant regional strategies are proposed and implemented
  • Practices ongoing process improvement on projects to drive for operational excellence within HR
  • Manage the development, delivery and alignment of consistent EMEA HR communications through the initiation of an HR Calendar, Newsletter and other communication vehicles for HR programs
  • Partners with other departments in Travelport (Sales Ops, marketing, PR, etc) to execute and implement HR projects and programs
  • Creates, maintains and monitors an HR Dashboard for the EMEA region in partnership with the HRM’s
  • Continuously builds, improves and monitors process and policy for the EMEA region
  • Partner with business heads and Country Managers to support the delivery and implementation of appropriate people-related practices in support of their business objectives
  • Ensure that the right capabilities are in place now and in the future through a workforce planning process (workforce plans) and ensuring a recruitment framework is in place that delivers high quality prospective employees to managers within budget

Skills For HR Program Manager, Architecture & Talent Resume

  • Pro-actively manage the talent pipeline through leading the Succession Management process for the countries, ensuring key positions have succession plans in place and ensuring High Potential employees have development plans in place
  • Work effectively under pressure with multiple deliverables
  • Demonstrated experience successfully managing programs and/or projects
  • Managerial or Program Manager experience
  • Own the employee engagement agenda for the region/function, including driving high survey participation and lead action planning activities
  • Develop and implement Human Resources strategies, policies and procedures designed to assist in the achievement of business objectives within the region/function supported. Recommend and implement HR processes as required
  • Provide advice, guidance and counsel to managers and employees on HR issues, ensuring fair and consistent treatment across the organization and to ensure departments are equipped to deal with changing business requirements
  • Liaise with other HR professionals within Travelport or other organizations to stay abreast of issues and best practice and to ensure a positive image for Travelport as an employer
  • In-depth experience with Excel including pivot tables, lookups, graphing, etc.functionality

Skills For Aces HR Program Manager Resume

  • Maintain an up to date knowledge of the employment framework and legislation across the region
  • People management of the HR Advisor for the region if applicable
  • Clearly exhibited sense of curiosity
  • Develops, reviews and revises policies and procedures
  • Provides advice and counsel to department heads, managers and staff
  • Coordinates and integrates the multiple projects within a human resources program in accordance with established standards and best practices
  • Operating as the single point of contact for program participants, program stakeholders, and business and HR leaders for program related strategy, decisions, information and support
  • Work independently, consistently follow through with projects and assignments, and meet deadlines
  • Manage overall HR Project Portfolio which includes (but is not limited to): project initiation process; project prioritization; overall governance; monthly project reviews, etc

List of Typical Responsibilities For a HR Program Manager Resume


Responsibilities For Senior HR Program Manager Resume

  • Experience working with employees with disabilities, performing case management, and leading cross functional project teams related to employee accommodations
  • Experience effectively managing change and developing new processes in a dynamic environment
  • Strong skills utilizing Microsoft Office Suite
  • Excellent communication, stakeholder and relationship management skills
  • Analytical and problem solving skills; tactics and strategy
  • Effectively manages internal and external resources, including vendors
  • Effectively collaborate and communicate with co-workers to define deliverables, timelines, and responsibilities
  • Like program management experience creating, implementing, and leading special programs with in a complex organization required

Responsibilities For HR Program Manager & CIS Champion Resume

  • Experience in providing consultation and training on disability issues related to workplace accommodations
  • Strategic thinking and leadership, with strong abilities in relationship and senior stakeholder management
  • Demonstrated knowledge of community, private and government resources for people with disabilities
  • Previous experience with Time and Attendance Systems, Payroll Systems, HRIS
  • In Human Resources Business Partner or related experience
  • Orchestrate and manage the HR Rhythm of the Business and optimize continuously, in pursuit of agility, impact and good org health
  • Understanding of contracts and employee labor law and the gas and electric businesses
  • Create the functional training plan with ACES Learning, external training providers, universities, vocational schools who provide the theoretical training

Responsibilities For Ghrs, HR Program Manager Resume

  • Oversee the project team(s) and various business SMEs in defining scope, planning, budgeting and controlling all project tasks, resources and deliverables
  • Responsible for training junior hiring managers on proper interviewing techniques
  • Influence with data through reporting analytics based on organization needs and drive insights for HRBPs using existing dashboards and HRIS data
  • Manage portfolio budget, overseeing budget constraints, tracking project costs and analyzing ROI
  • Knowledge of U.S. federal and state disability laws regarding access for employees with disabilities, including ADA, Section 508, Section 503 and FMLA
  • Execute hiring plan, conduct hiring tasks such as assessment, interviews and selection in cooperation with T&A to hire the best candidates
  • Manage the apprentices on boarding in cooperation with FC Learning
  • Complex problem solving and plan building

Responsibilities For Clinical HR Program Manager Resume

  • Work with country HR lead on HR planning and review, such as 3-year plan, Operation Plan, HR goal setting, QBR (Quarterly Biz Review), etc
  • Oversee Project / Program Steering Committee. Provide project and portfolio status reporting and analysis to senior leadership
  • Manage own career development by soliciting ad valuing feedback
  • Independently managing multiple and concurrent programs of work for the OpenText Human Resources team
  • Lead the auditing of key HR processes and drive compliance and continuous improvement
  • Assist HR leadership team with the development and ongoing execution of engagement and retention strategies
  • Perform at a high-level while working in matrixed environment
  • Develop sustainable training as needed for new project/program launches
  • Design, coordinate and facilitate group events including All Hands and leadership meetings

Responsibilities For HR Program Manager Accommodations Resume

  • Design talent management programs and processes (i.e., people reviews, succession planning, performance management, etc.)
  • Assists in the training and education of HR staff members on new programs, processes and practices
  • Manages the overall delivery process for annual benefits enrollment, performance management, and compensation by updating project plans as needed
  • Ad hoc reporting, operations, and social media projects
  • Support and monitor the execution of core HR programs in partnership with the HRBPs such as Annual Performance Reviews, Talent Planning, Employee Engagement
  • Superb ability to communicate with, and influence, leaders at all levels – including VP/SVP
  • Systems thinker who builds high-performing partnerships within HR, business teams, and technology partners

Responsibilities For Workforce Management HR Program Manager Resume

  • Expert at working cross-functionally on programs that everyone wants to influence
  • Innovate through familiarity with iterative, design-thinking, customer-fueled approaches
  • Comfort and capability working with data and basic analytics
  • Develop HR Program Management Strategy and ongoing efforts
  • Establish shared goals, roles and responsibilities, metrics and feedback loops and other operating best practices
  • Lead HR programs initiation and drive implementation at country level by partnering with HRBPs and L&D team
  • Assist product/discipline owners in the development of business cases and budgets, including ROI analysis

Responsibilities For HR Program Manager, CCB Resume

  • Know the status of all projects being managed by his/her team and ensure issues are properly assigned and resolved
  • Engage with Legal, Compliance, HR Risk Management to surface and address any project related considerations requiring their attention
  • Serve as trusted advisor to CoE Lead, Project Sponsors, Key Stakeholders regarding project issues, options and opportunities and product capabilities
  • Foster a positive environment by modeling cultural expectations and demonstrative value of solution mind-set and “can do” attitude
  • Collaborate with global partners to ensure understanding of new materials and relevant local information
  • Creative, innovative thinking, intellectual curiosity
  • Identify gaps and provide training on a variety of subjects, measure success, ensure partner group’s needs are met
  • Implement clear process improvement and sharing of knowledge across HR through clear communication and co-ordination of program activities

Responsibilities For Senior HR Program Manager Talent Management Resume

  • Expertise in leading large-scale (global or regional) project management of complex expansion projects, related to new geographies and/or businesses
  • True understanding of Lean principles
  • Launch and maintenance of time and attendance HR systems
  • Delivering corporate driven HR programs and initiatives within budget and on time; including the high level production and presentation of metrics associated with these programs to senior management
  • Providing operational support on current HR processes and proactively identifying and bringing visibility to opportunities to make improvements in areas of employee engagement, compliance risk and process efficiency

Responsibilities For HR Program Manager, Architecture & Talent Resume

  • Ensuring the systematic roll-out of resulting operational continuous improvement initiatives, supporting efforts to build on the existing improvements and working with cross functional teams to initiate and deliver new improvement initiatives
  • Interfacing regularly with HR leaders and other key stakeholders, providing regular status updates, problems, schedule changes and resource schedules and representing HR as the subject matter expert on special projects and initiatives
  • Work effectively with teams and work groups
  • Coach and develop others’ knowledge and skills
  • Lead a cross-functional team to architect and develop an on-boarding program that improves the end to end new hire experience
  • Responsible for change management and user experience including training, communications, stakeholder management, and technology
  • Articulated complex analytics in simple terms in order to influence leaders at all levels
  • Act as the conduit between HRBPs, CoE’s and the HR leadership team to communicate, adjust and develop programs and initiatives that identifying issues, concerns and gaps to ensure alignment of objectives
  • Measurement - Develop measures to define progress and success; establish ongoing reporting requirements and key performance indicators for confirming return on investment; maintain project budgets and forecasts

Responsibilities For Aces HR Program Manager Resume

  • Partner with L&D to invent tools, resources and training to accelerate new hires learning into the organization and culture
  • Build defined project plans, manage implementation activities, and develop all processes and procedures for rollout and ongoing support
  • Lead improvement initiatives to streamline on-boarding processes and automate manual tasks
  • Proactively identify process improvement opportunities to better leverage technology to streamline new hire & mobility activities, communications and tracking
  • Define and track key performance indicators – develop metrics and service level agreements for programs and projects, track delivery against objectives
  • Prepare status reports and metrics for HR programs
  • Support execution of additional HR programs and processes as appropriate

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