HR Operations Resume Sample
Demarco Hansen
1750 Wintheiser Highway,
Detroit,
MI
+1 (555) 527 5531
Work Experience
HR Operations Lead
11/2016
-
PRESENT
Philadelphia, PA
- Progressive experience, including 3+ years of management experience with a large multi-national organization
- Strong communication (verbal and written) and interpersonal skills – able to team, effectively handle conflict situations and resolve issues satisfactorily
- Outstading spoken and written English
- Represent HR Operations in the delivery of the agreed Roadmap for the Rest of World Fusion deployment countries
- Ensure the project plan and activities for HR Operations are realistic and complete for each country deployment
- Attend project status meetings to track overall programme progress and manage status reporting and resulting actions
- Collaborate with HR Operations colleagues to deliver against the following key areas for each country
- Leverage and Respect Others
HR Operations
02/2012
-
09/2016
New York, NY
- Update the HR systems on a daily basis
- Participate to the Welcome Days
- Manage Luxembourg immigration aspects
- Monitor the Firm’s structure and teams in the system
- Participate to projects and systems’ testings on a punctual basis
- Advise on labor law issues
- Accountable for the delivery of HR services from PPS to countries in scope, realising harmonisation and efficiency improvements where practical
- Accountable for the operational management of the PPS centres and Global Service Delivery and CI team
HR Operations Assistant
05/2009
-
10/2011
Philadelphia, PA
- Differentiate through Innovation
- Managing the entire range of Employee Engagement activities including HR Planning, HR Dashboards etc
- Successfully design, implement and conduct the service line orientation programmed for new joiners
- Keeping track of employees activities in terms of confirmation, promotion, transfer and their separation
- Handle all employee queries and complaints
- Partner with BIS to ensure upgrades and/or releases of the tools are properly administered and documented by outside vendor
- Good keyboard and typing skills
- 3 Experience Years
- Prepare new hires’ files and follow up of employment contracts
Education
Utah State University - Orem Education Center
2005 - 2009
Bachelor's Degree in Human Resources
Professional Skills
- Interpersonal skills – strong interpersonal and relationship skills with ability to build and maintain strong internal and external networks
- Excellent communication skills and good writing skills
- Work experience that demonstrates strong technical and/or client service skills
- Strong analytical skills, attention to detail and ability to effectively prioritize
- Adaptability and strong collaboration skills with the ability to operate effectively within a matrix environment
- Have excellent communication skills (both oral and written) and are able to handle and prioritize multiple tasks/projects while being detail oriented
- Able to execute within established timelines, understand shifting priorities and use discretion and confidentiality. Strong time management skills
How to write HR Operations Resume
HR Operations role is responsible for interpersonal, microsoft, analytical, excel, organization, customer, computer, advanced, technical, organizational.
To write great resume for hr operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For HR Operations Resume
The section contact information is important in your hr operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your HR Operations Resume
The section work experience is an essential part of your hr operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hr operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hr operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative HR Operations resume experience can include:
- Proven effective team leader with experience in collaboration through partnership, facilitating discussions and influencing teams and organizations
- Strong collaboration and influencing skills, ability to interact at all levels of the organization with diplomacy and professionalism
- Multi-tasking abilities, excellent organization, close attention to detail, and follow-up skills
- Solid Microsoft Office skills including Word, Excel, PowerPoint
- Have strong problem solving skills and able to identify an issue that needs to be resolved with little information available
- Leadership experience and proven ability to successfully identify and develop strong talent
Education on a HR Operations Resume
Make sure to make education a priority on your hr operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hr operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in HR Operations Resume
When listing skills on your hr operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical hr operations skills:
- Excellent written and verbal communication skills, Good telephone skills
- Excellent consultative and collaborative skills and strong ability to communicate effectively across varied stakeholders
- Strong project management skills and detail-oriented mindset, able to manage competing projects with tight deadlines effectively
- High level analytical skills; complemented by strong soft / relationship management skills
- Strong communication skills, self confident presentation and moderation skills
- Experience managing a diverse team with the proven ability to effectively train, coach, mentor, and lead creating a cohesive team environment
List of Typical Experience For a HR Operations Resume
1
Experience For HR Operations Partner Resume
- Consultative skills; the ability to build strong partnerships and to influence with authority, confidently, effectively, and collaboratively
- Demonstrate effective problem solving, decision making and conflict resolution skills
- Excellent project management skills including ownership over planning, tracking, and communicating project status/results
- Strong relationship building skills and work ethic
- Posses good listening skills and patience to work with all types of employees
- Attention to detail with excellent organization and planning skills
- A natural project manager with strong written and verbal communications skills
2
Experience For HR Operations Lead Resume
- Excellent organizational skills and initiative to improve processes
- Strong project management and/or team management skills
- Strong excel skills to work with large data sets and draw insights
- High attention to detail, strong organizational skills, and the ability to maintain a friendly and helpful attitude
- Excellent communication and well developed interpersonal skills
- Effective presentation and communication skills (verbal and written). High impact and credible with all levels of the organisation
- Effective communication, interpersonal and collaboration skills
- Strong coordination skills to get data from multiply sources
3
Experience For HR Operations Administrator Resume
- Maintain a strong functional team through effective recruiting, training, coaching, team building, and succession planning
- Demonstrated experience managing, coaching, and evaluating staff
- Demonstrated experience with critical thinking in order to understand the impact of decisions across the organization and how to drive broader solutions
- Prior experience managing HR support teams
- Adapts and works effectively within a rapidly changing business and technical environment
- Prior experience (at least 4 years) working in a call center or HR shared service center
- Demonstrate a strong strategic focus, translating business objectives into center of Excellence goals and objectives
- Experience with managing significant amount of files and paperwork. Experience with productivity tools such as Word, Excel and Office 360
4
Experience For HR Operations Supervisor Resume
- Is experienced in partnering with management and HR experts to implement effective HR interventions
- Organizational, motivational, and negotiating skills are required along with the ability to build consensus in team situations
- Deliver an excellent employee experience
- Exceptional attention to detail and follow up skills, with the ability to capture and document processes
- HR shared service/operations experience or related HR experience
- Communicate effectively, both oral and written, with all levels of staff
- Communication and interpersonal skills with ability to explain HR policies and procedures
5
Experience For Head of HR Operations Resume
- Experience as a HR Generalist or Manager, with broad operational HR experience
- Communicate effectively and maintain confidentiality of all sensitive matters and information
- Quick learner, a great team player, and able to work effectively in a matrix organization
- Excellent skill in Microsoft Office
- Detailed oriented and analytical skills with superb follow through
- Responsible for the delivery of a leading employee experience for our London & Tech teams, through effective HR strategies and partnerships
- Liaise effectively and collaboratively with other teams to resolve employee queries
- Effectively communicate with different constituencies and stakeholders via multiple channels (e.g., presentations,conference calls, email)
- Handle multiple tasks and organize activities effectively
6
Experience For HR Operations Representative Resume
- Proactively support development of skills, competencies and knowledge of team members
- Effectively communicate with different constituencies and stakeholders via multiple channels (e.g., presentations, conference calls, email)
- Proven record of project coordination experience in multinational environment 2-3 years
- Experience and evidence of the design and implementation of a shared services environment
- Experience and evidence of end to end HR process redesign and operational HR
- Work effectively and efficiently, in a high energy, fast pace, interrupt driven work environment
- Intermediate to advanced computer skills (Word, Excel, PowerPoint)
- Motivate and communicate effectively with team members, and cross functionally
- Exceptional verbal, written, and communication skills required
7
Experience For HR Operations Assistant Resume
- Problem solver and decisive under pressure, with the ability to communicate complex information effectively
- Proven ability to work cross-functionally and to build strong internal relationships
- Advanced level skills in Microsoft Office Products
- Setting the strategy for optimisation of all HR processes, driving automation, efficiency and improving end user experience
- Working experience in dealing with operational HR matters within a business context
8
Experience For HR Operations Consultant Resume
- Understanding of, and ideally experience in executing, lean /six sigma activities e.g. Kaizen
- Leading process improvements between local and delivery centers teams to drive higher efficiency and effectiveness in Talent Acquisition
- People Management experience including building, leading, and evolving performing teams
- Accountable for generating high quality HR data, reporting and analytics to drive effective decision-making
- Experience in training, mentoring and coaching team members on process
- Develop and maintain a strong knowledge of all areas of HR Service Channel through ongoing learning and internal relationship building
- Good understanding on Singapore Payroll, Tax Filing & Reporting
- Solid office tools and desktop computer use (copying, scanning, hard copy and soft copy filing, email, windows file folders, etc.)
- Strong demonstration of ability streamlining processes and developing standard operating procedures
9
Experience For HR Operations Director Resume
- Experience following and completing auditing projects to ensure regulatory compliance
- Experience with redesigning, streamlining and automating HR processes
- Experience of using case handling technology and using CRM analytics
- Manage multiple and conflicting priorities in a fast-paced environment, while meeting deadlines
- Design and implement effective registration process for events, leveraging company LMS, and monitor attendance during the event
10
Experience For HR Operations Intern Resume
- Experience managing and setting up HR Shared Services Centers
- Develop effective strategy for the HR Generalist team, adapting to our changing needs as we scale our business and team
- Experience in managing or administering compensation programs for a large organization
- Previous experience of producing and writing reports
- Experience with data entry and administrative tasks including complex scheduling
- A good understanding of gender pay gap reporting, diversity and inclusion and unconscious bias
- Act as the key interface in building strong working relationships between the divisional businesses and the HR delivery teams
- Experience using MS Office including Excel and Word in particular
List of Typical Skills For a HR Operations Resume
1
Skills For HR Operations Partner Resume
- Proven leadership skills including clear goal setting, prioritization and ability to lead team in a learning and collaborative environment
- Experience in working with MS project and good excel skills
- Proven leadership skills and demonstrated strategic thinking and perspective
- Analytical with good research/evidence data gathering skills
- Good numerical and analytical skills and experience of working with HR Data
2
Skills For HR Operations Lead Resume
- Demonstrate strong ability to effectively partner with other HR teams and operations
- Previous team management experience and excellent line management skills
- Fluency in local language and English, with polite, professional communication skills and spanish language skills
- Problem solving – strong problem solving and critical thinking skills while exercising sound judgement
- Experienced in providing data analysis, creating reports, prior HRIS, Time & Absence or payroll experience is highly advantageous
- Strategic thinking, strong interpersonal skills, self-motivated, with a “can do” solutions focus approach
- Strong interpersonal skills including the ability to interact at all levels of the organization with diplomacy and professionalism
- Experience with Workday, and an understanding about how it can be effectively used
- Excellent organization and calendaring skills
3
Skills For HR Operations Administrator Resume
- Strong computer skills including Microsoft Office Suite (Word, Excel and PowerPoint)
- Excellent verbal and written communication skills in English, Finnish and Swedish languages: concise, articulate, and confident
- Strong analytical and communication skills, attention to detail and willingness to roll-up sleeves to get the job done
- Excellent Microsoft Office skills (particularly Word and Excel)
- Excellent written, verbal, interpersonal and organization skills
- Excellent customer service, good personality and strong leadership capabilities
- Excellent communication, interpersonal and consultative skills, with the ability to organize and convey complex information clearly and succinctly
- Stakeholder relationship management experience with a proven record of accomplishment and experience
- Strong time management skills with the ability to handle multiple tasks and projects
4
Skills For HR Operations Supervisor Resume
- Excellent Office skills, particularly in Excel
- Strong IT skills to include MS Word, Excel, PowerPoint and Outlook
- Identifies resource requirements and develops cost effective strategies and plans to resource, develop and retain talent and skills within the organisation
- Program and project leadership experience, with the ability to demonstrate prioritization of multiple tasks and functions to meet deadlines
- Excellent interpersonal and communication skills (written & verbal) with the ability to explain HR policies and procedures
- Well organized and able to effectively prioritize requirements
- Proven ability to manage multiple concurrent projects, groups or activities. Effective judgment in prioritizing and time allocation
- Strong communication and influential skills to obtain agreement and approval from internal and external partners including senior management
5
Skills For Head of HR Operations Resume
- Demonstrated issue management/problem solving skills
- Quality and Service mentality and excellent customer orientation skills
- Demonstrated professional track with proven customer service experience
- Proficient PC skills and experience with Microsoft Office Suite
- Excellent communication skills and very high detail orientation
- Very good IT skills (MS Office incl. Excel, SAP)
- Skilled in process improvement, training, communication, and project management skills
- Effectively prioritize in a high-pressure environment
6
Skills For HR Operations Representative Resume
- Strong interpersonal, cross-functional collaboration, and communications skills
- Outstanding coordination and organizational skills
- Natural leadership skills, previous successes on creating, managing and motivating a high performing team are required
- Excel experience including creating pivot reports, VLOOKUP’s, and charts/graphs partnered with analytical and problem-solving experience
- Exceptional written communication skills to document complex thinking, analysis, decision making process and reasoning in a simple and straight forward way
- Demonstrated experience in managing HR processes and programs and coordinating across an HRIS
- Proven experience of using and manipulating reports
- Able to prioritise workload efficiently by applying effective timekeeping and adherence to rosters and schedules
7
Skills For HR Operations Assistant Resume
- Proven experience of managing a busy, fast-moving HR administration team
- Demonstrate your experience of delivering projects and leading project teams in a complex geographical/functional matrix organisation
- Demonstrate your experience of managing and negotiating with suppliers and third parties
- Strong financial acumen with a solid understanding of Raytheon’s budget, schedule, and ROI processes
- Advanced level Excel and data management skills, including the ability to interpret data from a variety of internal and external source and predict trends
- Proven experience of managing a busy HR Administration team in a HR Shared Services environment
8
Skills For HR Operations Consultant Resume
- Proven experience in problem-solving and organizational management practices within a matrix organization
- Prior experience of using an HR information system, preferably SAP
- Experience of new process design and review of efficiency and effectiveness of existing processes
- Advanced computer skills including Microsoft Office Suite (Excel, PowerPoint, Word)
- Proven experience of having successfully engaged, motivated and influenced a variety of stakeholders
- Proven management experience working in a customer service environment
- Effectively interact with the Benefits COE in gathering requirements
9
Skills For HR Operations Director Resume
- Have prior experience in shared services/ BPO/ Manufacturing/ Call Center industry
- Experience working in HR related to HRIS, Payroll and/or Benefits Administration experience
- Superior collaboration, influencing, and communication skills (both written and verbal)
- Proven experience of using an HR information system or other complex management information system
- Prior work experience maintaining confidential and sensitive information
10
Skills For HR Operations Intern Resume
- Maintains training records in eValidate, track effectiveness, update induction plans and misc. functions in system
- Demonstrated track record of developing effective partnerships and relationships across all levels of the organization
- Prior experience of leading an HR Operations team through periods of significant change
- Excellent experience of working with HR Data
- Basic analytical skills, database, MS Office proficiency
List of Typical Responsibilities For a HR Operations Resume
1
Responsibilities For HR Operations Partner Resume
- Strong interpersonal skills and able to effectively build relationships
- Excellent written, verbal, and computer communication skills, with experience and drive to provide exceptional customer care, response, and service
- Good Problem Solving , Planning and Organizing skills
- Proven problem-solving skills with a passion for technology, process improvement, and continuous learning
- Excellent IT literacy skills, word (including mail merging) and Excel
- Strong IT skills including Excel, Word
2
Responsibilities For HR Operations Lead Resume
- Good communication skills, both written as well as spoken
- Highly effective communication skills, both verbal and written
- Effective organisation skills and attentive to detail
- Excellent verbal and written communication skills – in person, phone, and email
- Strong customer service skills and SuccessFactors knowledge
- Very good communication and interpersonal skills, able to explain things clearly and concisely
- Excellent interpersonal skills needed with the ability to communicate well in a diverse work environment and with cross-functional team leaders
3
Responsibilities For HR Operations Administrator Resume
- Good communications skills and team player
- Strong communication and customer service skills; including written English
- Demonstrated customer service focus, change management skills, and intellectual curiosity
- Developing the team in terms of skills, capacity and flexibility
- Effectively navigating a complex matrix organization and collaborating with Budapest Site Leadership and broader Servicing Network
- Proven track record successfully building effective working relationships
4
Responsibilities For HR Operations Supervisor Resume
- Strong generalist HR background and regular experience of complex HR issues including redundancies, dismissals, change management
- Maintain expertise in a subset of HR back office processes. Leverage expertise to effectively troubleshoot and answer questions related to assigned processes
- Strong ability to prioritize, project mange, organize and multi-task in a high volume environment with multiple simultaneous processes
- Experience as a HR Generalist or Manager, with broad operational HR experience
- Organization and Motivation skills
- Effectively analyzes, evaluates, and resolves complex issues escalated by HR Specialists and manages each case through quick and accurate resolution
- Strong customer service orientation with strong attention to detail
- Extremely organized and proactive with the ability to effectively manage small projects
5
Responsibilities For Head of HR Operations Resume
- Proven ability to take initiative and demonstrate flexibility
- Have Skills and Knowledge in C&B, Payroll, HRIS, Government Regulations (Labor Law & BPJS), Government Relations with Department of ManPower
- Ensuring predictability in our results by implementing effective goals and managing continuous performance improvement
- Demonstrate the capability to manage a complex and changing workload with the ability to meet changing and varying deadlines
- Solid understanding and proficiency utilizing HR or Payroll systems, work processes and policies, preferably with SAP and other proprietary systems
6
Responsibilities For HR Operations Representative Resume
- Experience leading teams and developing people based in different locations
- Good understanding of UK labour law, with the ability to apply this to varying situations and scenarios
- Experienced in processing workflow, transactions, data changes using WORKDAY, TALEO or other HR SYSTEMS
- Skilled in using Microsoft Office applications including Word, Excel, Visio and PowerPoint
- Experience of contracting and managing outsourced service providers
- Manage exiting programs with high attention to Employee Experience, leveraging our
- Establish processes for effective partnerships with payroll to ensure timely and accurate processing of employee compensation
- Establish processes for effective partnerships with benefits providers and administration to ensure timely and accurate processing of employee benefits
- Experience in successfully managing global projects
7
Responsibilities For HR Operations Assistant Resume
- Experience in overseeing work by global team members
- Leverage various delivery modes to maximize reach and impact of learning and experiences
- Experience running a large scale Contingent workforce program for Large Enterprise
- Strong knowledge of sales incentives, including design, plan administration and platforms
- Min. 3 years HR generalist working experience in multinational company
- Experience coordinating requirements for HR operations
- Experience in process management implementing HR processes with knowledge of process management methodologies (BPM, Six Sigma, etc.)
- Determine objectives, set priorities, anticipate potential roadblocks and opportunities, vetting them with HR leadership as appropriate
8
Responsibilities For HR Operations Consultant Resume
- Prepare and manage work schedules, and analyze and prioritize incoming work for HR Operations team
- Support design and implementation of HR Operations systems and strategy for providing a high quality team member experience
- Responsible for building strong vendor relationships with Oracle
- Experience operating as a talent acquisition leader and HR partner in a large, publically traded organization
- Experience in driving payroll and statutory compliance in partnership with other departments
9
Responsibilities For HR Operations Director Resume
- Experience in the financial industry and working in an outsourced HR vendor model is an asset
- Experience in an analytical/reporting role, ideally within HR
- Experience in a project management or HR Operations role preferably working as part of a global team
- Leadership experience managing employees and process
- Experience with background screening adjudication and I-9 E-Verification
10
Responsibilities For HR Operations Intern Resume
- Experience using case management tools to track questions and issues (i.e. ServiceNow, SalesForce, etc.)
- Proven track record on working with payroll on process improvements
- Strong in relation management and focus on solving the internal customer problems
- Experience of working with data and data systems, ideally HR but this is not essential
- Comfortable working in a team environment but also able to operate independently
- Experience of running HR Operations team
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