HR Operations Analyst Resume Sample
Eldora Stracke
2183 Shemar Gateway,
Detroit,
MI
+1 (555) 303 3966
Work Experience
Senior HR Operations Analyst
06/2015
-
PRESENT
Phoenix, AZ
- Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area
- Identifies key operational / reporting / process issues
- Provides thorough analysis and/or specialized reporting or operational/ process support
- Some complexity in operational / reporting / process and/or analysis function generally requiring a short term focus
- Completes work within specifically defined parameters with guidance / direction from management as necessary
- Participate in compensation/benefit surveys to analyze company’s competitive position
- Experience in Human Resources
- Exceptional attention to detail, with excellent time management, organizational, and prioritization skills
- Reviews, audits and ensures integrity and compliance of the transactional data into Workday HCM, including new hires, terminations, transfers, and pay rate changes
HR Operations Analyst
11/2010
-
04/2015
Los Angeles, CA
- Maintains HRIS data integrity through data audits ensuring path to resolution when discrepancies are identified
- Supports recruiters by managing candidates; includes interview scheduling and travel, onboarding processing, and background checks/screening
- Completes enterprise-wide standardized human capital reporting in Workday HCM
- Performs first level process and technical support for all HR systems and escalates issues appropriately
- Regularly reviews and addresses all HR JIRA tickets, providing first level support for all HR functions, and escalates issues appropriately. Ensures SLAs are met with the highest levels of customer service
- HR qualification desirable
- Good understanding of UK employment and immigration law
- Experience of supervising work in a fast-paced HR Administration Team or Service Centre
Contract HR Operations Analyst
07/2006
-
09/2010
Phoenix, AZ
- Experience of administering a UK pensions plan
- Knowledge and understanding of UK Payroll processing
- Experience of using HRIS, ideally PeopleSoft
- Excellent PC skills including MS Office and PeopleSoft
- Proven experience creating high-quality systems and processes to maintain accurate documentation and records
- Demonstrable ability to identify and implement process improvements
- Successor for Team Lead and back up
Education
Ottawa University - Wisconsin Campus
2002 - 2006
Bachelor's Degree in Human Resources
Professional Skills
- Operationally responsible for the delivery HR business processes including onboarding, employee data management, offboarding and core HR programs (eg, annual performance review and quarterly performance rating program)
- Strong analytical skills to conduct analysis and develop recommendations; demonstrates organizational skills and problem-solving skills
- Analytical skills to conduct analysis and develop recommendations; demonstrates organizational skills and problem-solving skills
- Strong analytical and decision-making skills. Strong collaboration, negotiation and problem resolution skills
- Excellent verbal, social and interpersonal skills with demonstrated strong customer service ethic
- Demonstrated analytical skills, specifically intermediate or higher skills with MS Office tools (MS Excel, MS Project, MS SharePoint and Visio)
- Strong writing skills - excellent knowledge of English grammar, spelling punctuation editing and proofreading
How to write HR Operations Analyst Resume
HR Operations Analyst role is responsible for analytical, organizational, customer, analysis, excel, communications, business, advanced, peoplesoft, english.
To write great resume for hr operations analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For HR Operations Analyst Resume
The section contact information is important in your hr operations analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your HR Operations Analyst Resume
The section work experience is an essential part of your hr operations analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hr operations analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hr operations analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative HR Operations Analyst resume experience can include:
- Excellent organizational skills and proven efficiency in ability to multi-task, with attention to detail
- Advanced Excel skills required. Intermediate Microsoft Access skills required
- Strong interpersonal skills and a good team player
- Demonstrated ability to effectively use information technology and process redesign methodologies in creating, designing and implementing new processes
- Strong analytical, decision-making, problem solving and numeracy skills
- Strong process orientation and development skills with the ability to work with and motivate others virtually or in a non-reporting relationship
Education on a HR Operations Analyst Resume
Make sure to make education a priority on your hr operations analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hr operations analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in HR Operations Analyst Resume
When listing skills on your hr operations analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical hr operations analyst skills:
- Proven skills in developing complex reports and performing data analysis. Experience querying and handling large datasets is desired
- Strong analytical skills. Experience in behavioral research either in an academic setting or in an applied setting would be helpful
- Work effectively with internal/external partners; ensuring business expectations and needs are met and issues are effectively escalated and resolved
- Solid demonstrated strengths in communicating effectively with others
- Effective problem solving skills, good initiative with a focus on quality and attention to detail
- Strong relationship management skills with demonstrated ability to influence for results
List of Typical Experience For a HR Operations Analyst Resume
1
Experience For Senior HR Operations Analyst Resume
- Strong communication skills both oral and written, able to communicate effectively with both a technical audience and business users
- Strong communication skills both oral and written, able to communicate effectively with both internal and external contacts
- Strong Excel skills including pivot tables, vlookups, and formula-driven data transformation required
- Self-starter with strong organizational skills and ability to evaluate and report on a variety of HR related data
- Excellent Coordination Skills (geographically dispersed teams and vendors)
- Demonstrates expertise in continuous improvement principles; effectively consults, advises and influences across expertise and recommendations
- Demonstrated ability to facilitate timely progress on multiple projects concurrently with respect to competing priorities and meeting established deadlines
- Learn and develop new skills using tools and systems to convert data to information that reveals business insights
2
Experience For Payroll / HR Operations Analyst Resume
- Related experience working in a Human Resources function with knowledge of HR operational processes
- Work in a fast paced environment with multiple competing priorities
- Experience in HR Operations and Services in a rapidly changing environment
- Experience in a corporate environment
- Experience in a similar role with and a sound understanding of HR Information Systems
3
Experience For Senior Global HR Operations Analyst Resume
- Very good atmosphere in a team of professionals
- Experience in HR/C&B related function
- Acts as the liaison between employees and internal business partners to answer employee questions while ensuring an impactful employee experience
- Partners with the HR Operations Specialists for effective working relationship
- Performs validation and processing of advanced HR transactions where advanced security or knowledge is necessary and in undocumented and sensitive areas
- Business analysis, relationship management and some project experience required
- Excellent Communication (spoken and written)
4
Experience For Lead Hris & HR Operations Analyst Resume
- Proactively identifies opportunities to improve across our HR systems, process and user experience
- Advisor and SME across best practice and user experience of HR systems and functionality
- Problem identification, root cause analysis, process / product validation
- Works with Content Management Team to develop and update desktop procedures, scripts, FAQs, job aids to ensure a consistent experience for customers
- Provisioning for conducting/implementing training programs
- Tracking, maintaining and publishing HR Documents
- Designing & maintaining SharePoint pages that are up to date and easy to navigate for Employees, Managers and HR
- Understanding of HR operating environments, and applicable policies and procedures on a global basis
5
Experience For Contract HR Operations Analyst Resume
- Experiencing working with operational teams through systems configurations and deployment activities
- Combining data into meaningful reports that can be used to enable key data/metric driven business decisions
- Ensuring timeliness, completeness and quality of all necessary deliverables
- Providing business process analysis and process design, as appropriate
- Ensuring quality within specified process areas
- Acting as a member of the larger global team to liaise between Partner and HR within specified process areas
- Handling employee life cycle change events in Workday
- Using BW and other HR technology to provide reports and data to HR and business leaders
6
Experience For GBS HR Operations Analyst Resume
- Working knowledge of general Payroll fundamentals and Workday configuration
- Working knowledge of a variety of HR information systems. PMIS, BES and Banner is helpful
- Support the Europe Automation Solutions Organization in designing training plans in Oracle Learn, ensuring accurate Training recording and reporting
- Responsible for cross training and training of new hires/joiners
- Administrator of the HR Portal: oversee design, content, vendor management, messaging and training
- Participate in planning, implementation, training, and communication support for various TA program rollouts, new systems and processes
- Review and update, as needed, employee and manager-facing content on Jive relating to TA systems and processes
7
Experience For HR Operations Analyst, China Resume
- Provide support and execute HR transactions relating to the employee life cycle from onboarding through termination
- Partners with the HR Service Center and Centers of Excellence on projects including: merit reviews, Workday audits, compliance training, etc
- Partners with EHS to pro-actively address improvements to our safety culture and assists with managing & monitoring Workers Compensation claims
- Partners with the HR Business Partner in managing and submitting a yearly Affirmative Action Plan to ITT Corporate
- Troubleshoots production issues, including problem research and analysis, and performing steps for resolution
- Responsible for updating and tracking the knowledge base to
- Respond to Tier 1 inquiries providing guidance on a number of areas, including HR processes, systems and tools
8
Experience For Assoc HR Operations Analyst Resume
- General understanding of business process outsourcing and vendor relationship management
- Assist in supporting the ACA eligibility and reporting with Benefits
- Manage all aspects of smaller-scale improvement projects, from project planning to monitoring of metrics
- Supports Total Rewards with job leveling and benchmarking data
- Assist scheduling interviews between Hiring Managers and candidates
- Support the Annual Organizational Review Process by providing data to the European Community and by putting together the Diversity Dashboard
- Arrange Quarterly meetings with Functional Leaders to verify training spend and setup Training Committee meetings
9
Experience For HR Operations Analyst, Benefits Resume
- Responsible for conducting audit for 5 to 10% of the total monthly volume
- Focus on continuous improvement on the evolving journey of manager and employee direct access, with an emphasis on change management
- Interact with reporting “customers” to understand needs and requirements
- Develop custom reports using Success Factors Employee Central, Business Objects, SAP HCM Query, MS Excel, Tableau and Oracle
- Develop and apply technical solutions to automate and streamline reporting processes
- Monitor and respond to relevant questions in the TA Portal (Jive) to drive knowledge sharing
- Flexibility and eagerness to learn and develop in a fast-paced, evolving global environment
10
Experience For Associate HR Operations Analyst, Manila Resume
- Work closely with HR and the business across EMEA to help develop new ways of reporting business critical data
- Communication to and education of employees regarding Oracle’s global HR policies, processes, and systems
- In charge of personal filing management (all staff’s personal files & records & documents are properly filed and can be searched quickly)
- Manages project execution; including project plan, implementation schedule, communication and evaluation
- Act as Subject Matter Experts on all key HRIS Systems used in Automation Solutions Europe and offer trainings to European Users and Develop training material
- Assists more senior level team members by researching questions
List of Typical Skills For a HR Operations Analyst Resume
1
Skills For Senior HR Operations Analyst Resume
- Great organisational skills and the ability to manage competing priorities
- Strong communication and writing skills and the ability to adapt communications and correspondence to reflect the culture and audience
- Strong attention to detail, administrative and Microsoft Office skills
- Proven business process development, implementation, process improvement and management skills
- Strong communications skills - oral and written
- Outstanding written and presentation skills in both Japanese and English languages; a compelling communicator
2
Skills For Payroll / HR Operations Analyst Resume
- Thrive in a fast-paced environment while multi-tasking, re-prioritizing projects, and communicating priority updates to stakeholders
- World-class problem-solving, critical thinking and relationship skills
- Experience with PeopleSoft HR, ADP or other HRMS experience. Understanding of common HR data required
- Have prior experience in shared services/ BPO/ manufacturing/ call center industry (preferable)
- Experience of working in an international and virtual environment. Generalist HR experience is advantageous, but not essential
- Proven expertise and experience in Information Technology (IT) within the function of human resources
- Microsoft Suite and advanced Excel skills required
- Strong judgement, knowledge and experience to make sound decisions
- Implement tools effectively with various levels of executives
3
Skills For Senior Global HR Operations Analyst Resume
- Demonstrated Process Design experience
- Intermediate level skills in Microsoft Office
- Prior experience
- Previous experience of an HR Shared Service Centre with a strong customer service focus
- Experience in Human Resources or Payroll Operations within a shared services/operations team. Data governance experience ideal
4
Skills For Lead Hris & HR Operations Analyst Resume
- Working closely with providers to ensure effective and efficient delivery of services
- Experience in budgeting process, monitoring and relevant accounting cycle
- Experience using statistics to drive decision making in an applied setting would be relevant
- Experience in coordinating events and/or managing projects
- Skilled in using Microsoft Office applications including Word, Excel and PowerPoint
- HR reporting experience preferably in a group of companies setting
- Experience working with Workday HCM and Learning LMS desired
- Increasing Human Resources Generalist experience, preferably in mid to large size manufacturing organizations
5
Skills For Contract HR Operations Analyst Resume
- Experience in an array of areas: recruiting, employee development, employee relations, training, compensation, benefits and performance management
- CAPM professional designation or equivalent experience working on project teams following PMI project management methodology
- Experience working as a payroll manager in an enterprise environment, leading a team responsible for the successful execution of a payroll
- Experience working within a pool using a case management system
- Leverage your strong attention to detail to document Standard Operation Procedures and create Training Materials
- Strong understanding of system driven workflows and business processes
- Good problem solving aptitude with the ability to be creative and resourceful
6
Skills For GBS HR Operations Analyst Resume
- Experience in human resources functioning in an HR Operations/ Generalist capacity
- Strong dedication to serving customers
- Demonstrated understanding of the concepts of HR service delivery and operations
- Experience or basic understanding of EEO/Affirmative Action programs
- Experience using Workday
- Experience working in a high-tech, high-paced, hyper growth environment
7
Skills For HR Operations Analyst, China Resume
- Experience being global and scalable solutions that are customer centric
- Experience utilizing Case Resolution System
- Project management and consulting experience
- Experience working within a structured service management framework such as ITIL
- Excellent insight and grounding into the operational work of the Human Resources area
- Support in the production and delivery of analysis, strategies and recommendations via effective, compelling communications and presentations
- Experience in data analytics using Excel
- Previous experience in Oracle HR products would be an asset
- Previous experience in Financial Industry would be an asset
8
Skills For Assoc HR Operations Analyst Resume
- Deep subject knowledge and experience with HRIS Systems (i.e. Workday, Oracle/People-soft)
- Expertise and experience in other human resources functions
- Previous experience in a Financial Services industry
- Strong technical aptitude and able to work independently with general supervision
- Tertiary qualifications in Human Resources or equivalent and extensive experience across a broad range of human resources disciplines
- Demonstrated ability to develop, review and implement procedures and strategies
- HR and HRMS experience required
- Demonstrable HR and HRMS experience required
- Experience with relevant HR systems, applications, and tools
9
Skills For HR Operations Analyst, Benefits Resume
- Work independently and efficiently, and demonstrate initiative and resourcefulness as a self-starter
- Handle multiple priorities and to set and meet deadlines
- Experience with HR Management Systems. (Workday, ServiceNow, Taleo)
- Experience in an HR Shared Services or HR Operations environment
- 3~5+ years of HR experience
- Three years experience in an Analytical role
- Experience with the HR Shared Services tools: Workday & Case Management system
10
Skills For Associate HR Operations Analyst, Manila Resume
- A strong team player who is highly organized, analytical, uses logic to solve problems
- Proven ability to standardize and re-engineer HR processes
- Experience in HR, transactions, leave, and some benefits is helpful
- Experience with Zendesk ticket system
- Strong background related to
- Excellent positive service mind set
- Experience with HR Management Systems. (Workday, ServiceNow, PeopleSoft)
- Relevant experience preferably in a multinational environment
List of Typical Responsibilities For a HR Operations Analyst Resume
1
Responsibilities For Senior HR Operations Analyst Resume
- Provide and maintain regular reporting of operational metrics, including efficiency, effectiveness, controls and service. Ensure accuracy and completeness of data.Ad hoc reporting requests in Excel, Access, SQL, etc. to support business requests/issues
- Excellent oral and written communication skills. Ability to communicate effectively to a variety of audiences
- Strong consultative skills and ability to partner with managers/professionals to understand needs and deliver solutions that meet or exceed expectations
- Excellent written and verbal communication skills; can position information so it resonates with our employees
- Business experience. Vendor management, procurement/sourcing, or project management experience desired
- Preferable to have prior experience in SAP
- Demonstrated proficient working knowledge and understanding of HR systems
2
Responsibilities For Payroll / HR Operations Analyst Resume
- Strong understanding of standard applications such as Word, PowerPoint, and Outlook
- Identifies initiates and implements changes in their area of ownership in order to achieve standardized, streamlined, and effective processes
- Partners with COEs, Markets, Vendors, HR Technology, HR Ops Specialists, and other departments as appropriate for effective work processes
- Build and cultivate strong relationships with client groups and key subject matter experts
- Demonstrate resilience and flexibility to explore different paths to achieve an outcome and adjust quickly and efficiently to new circumstances
- Manage priorities against tight deadlines
3
Responsibilities For Senior Global HR Operations Analyst Resume
- Strong information systems aptitude
- Experience in Human Resources
- Detailed knowledge and experience in required area of specialty
- Oracle HCM Cloud experience as on the cloud
- Previous project management and/or HR experience required
- Operations, communications or HR related experience
- Experience with Workday or equivalent ERP system required
- Experience of 4 yrs in HR positions
- Advising customers on ticket and hotel arrangements and arranging airport and hotel pick-ups for guests
4
Responsibilities For Lead Hris & HR Operations Analyst Resume
- Creating and managing PRs/POs for monthly rent payments, tickets and hotels
- Working knowledge of Workday Core HCM and Security required
- Working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook, Workday)
- Partnering with HR community and strategy to develop business metrics and dashboards to facilitate decision making and initiative updates
- Creating & sending offer letters (external & Internal)
- Provisioning of all NT Login & AVID from OIM
5
Responsibilities For Contract HR Operations Analyst Resume
- Sending New Hire Forms to HR Ops for data entry into WorkDay
- Responsible for coordinating, tracking, and collecting all new hire paperwork
- Accountable for all invoicing related matters within the housing and traveling domain
- Participate in the contracting process with Global Sourcing, ensuring AIG requirements and appropriate Service Level Agreements are included
- Organise and maintaining the filing system for current and ex-employees
- Assists in identifying and developing HR analytics
6
Responsibilities For GBS HR Operations Analyst Resume
- Micro video, social learning and contemporary learning modes
- Collaborate with subject matter experts and Global Sourcing regarding vendor strategy, contract renewals, and RFP initiatives
- Proactive in sharing new ideas and creating solutions for HR initiatives and challenges
- Facilitate streamlining and improvement of reporting processes for the HR Operations Team
- Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors
- Protect HR data according to Visa’s data classification and policies
- Supports the administration of health and welfare plans; including plan interpretation, employee enrollment and communications
- Facilitate new hire orientation and on-boarding processes
- Responsible for coordinating Compliance and Audit activities within Human Resources Switzerland
7
Responsibilities For HR Operations Analyst, China Resume
- International, demanding and fast paced environment
- Ensure the availability of all check-list items for onboarding
- Ensure to maximizing the functionality of our HR systems to support the needs of our global HR team, managers and employees
- To take full ownership of all housing matters
- Serves as an active member of the HR operations team and plays a vital role in supporting the VCU community.strategic HR initiatives
- Supports university schools and departments with maintaining accurate employment records
- Use e-mail, spreadsheets, databases, and work processing software
- Facilitate delivery of HR services to employees, managers, HR, and Learning Professionals directly and through HR suppliers
8
Responsibilities For Assoc HR Operations Analyst Resume
- Directly administer internal Ally HR programs such as annual performance programs and required compliance training quarterly assignments
- Keep abreast of latest trends and best practices in performance management, social learning and employee service delivery
- Project manage and deploy new talent management and learning features
- Provides first-level support in response to basic and recurring customer questions through email or phone
- Focuses on responding to questions typically in a single specific HR area
- Coordinate new hire information into systems as well updating employee change-of-status
- Serves as an active member of the HR operations team, assists with strategic HR initiatives, and plays a vital role in supporting the VCU community
9
Responsibilities For HR Operations Analyst, Benefits Resume
- Works with the 3rd party AMS provider to ensure that the integration of organisational data between Workday and SAP is operating accurately and efficiently
- Acts as a liaison with IT on technical issues and projects requiring data integration and other technical support
- Contributes to training program development, and provides Tier 3 end-user support. Partners with Shared Services on enhancements, new rollouts, etc
- Comfortable with SharePoint, using internal and external sites
- Participate in ongoing vendor business review meetings
- Audit vendor invoices for accuracy and ensure proper systems are utilized for vendor invoicing
- Travel to subsidiaries as required; flexible to work extended hours as needed during due diligence deadline periods
10
Responsibilities For Associate HR Operations Analyst, Manila Resume
- Basic payroll cycle understanding
- Proficiency with Microsoft Office, to include Excel (including v-lookup, pivot tables), Outlook, PowerPoint
- Have at least 3 to 5 years or more in handling HR transactional tasks
- Minimal travel is required (would be for special projects or training; average 2-3 trips annually)
- Develop and maintain SharePoint with updated learning and development information
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