HR Employee Resume Sample

4.9
11 votes

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Amalia Klein
18273 Dillan Mills,  Los Angeles, CA
+1 (555) 937 2411

Work Experience


HR Employee Services Manager
05/2016 - PRESENT
Los Angeles, CA
  • Responding to all queries and issues raised by employees
  • Bachelors or relevant work experience
  • Leadership experience (10+ employees)
  • Excellent communication and stakeholder management skills, ability to build relationships across diverse groups in different locations
  • Strong organizational skills combined with successful time management and prioritization skills
  • Excellent client service / call handling skills
  • Work in a team and strong collaboration skills
  • Multitask in a fast paced environment is essential, working with minimal supervision
  • Applying problem solving skills to assist in resolving the immediate issue, and partnering with other regions and representatives to determine if systemic problems exist with current processes
HR Employee Service Represntative
04/2010 - 12/2015
Chicago, IL
  • Uses professional and customer-focused approach to handle customer enquiries. Ensures client privacy where appropriate, including confidentiality and protection of sensitive client reports or information. Ensures quality customer experience by communicating empathy to de-escalate difficult situations
  • Maintain and update various employees’ reports as well as compensation & benefits files
  • Be involved in employees’ events planning
  • Partner with our clients to identify issues and recommend solutions
  • Provide advice on all topics across the HR lifecycle, from simple queries on employment practices and HR policies, through to more complex people management issues
  • Provide subject matter expertise on HR topics including workplace concerns, performance management, and managing exits
  • Maximize employee and line manager satisfaction by communicating effectively and tailoring solutions to meet their needs
  • Collaborate with HR colleagues by providing specialized knowledge and managing case escalations, when required
  • Support continuous improvement initiatives to enhance the efficiency and effectiveness of HR processes and procedures
HR-employee Data Management Junior Analyst
02/2005 - 10/2009
Los Angeles, CA
  • Managing several independent tasks with limited direction
  • Providing coaching, influencing, and/or disputing resolution strategies to employees, managers, and/or BHR partners
  • Resolving process breakdowns and/or improvements within employee services
  • Oversees the employee volunteer program and coordinate events that support our philanthropic focus and goals
  • Acts as the first point of contact responsible for the accurate resolution of employee and manager enquiries and requests that are escalated via phone, email, the HR portal, or other access channels
  • Responsible to ensure all required ‘hire to retire’ processes, including employment contract offer packages, employment letters, forms etc, are created and delivered according to set standards. Responsibility includes follow-up with employees, managers and HR to ensure prompt return of forms/letters as required
  • Helps customers navigate through the self -service materials and functionality

Education


Ottawa University - Wisconsin Campus
2001 - 2005
Bachelor's Degree in Human Resources

Professional Skills


  • Have excellent skills in the Office package
  • Possess strong PC skills and the ability to work in fast paced environment
  • Excellent/professional verbal and written communication skills
  • Good judgment, decision making and problem-solving skills
  • Prior experience with SAP software systems and employee services CRM
  • Good communication, interpersonal, customer service and collaboration skills
  • Strong working knowledge in Excel and Word and Oracle HRIS experience is desirable but not essential

How to write HR Employee Resume

HR Employee role is responsible for collaboration, design, training, manufacturing, insurance, travel, events, software, email, health.
To write great resume for hr employee job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For HR Employee Resume

The section contact information is important in your hr employee resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your HR Employee Resume

The section work experience is an essential part of your hr employee resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hr employee responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hr employee position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative HR Employee resume experience can include:

  • Fluent in English (written and verbal), Good communication, interpersonal and collaboration skills
  • Utilize Nourishing U , colloberate with Learning and Development team to ensure effective training delivery
  • At least five years’ experience in human resources, event planning, marketing, or project management is required by the contract
  • Execute the co-ordinated deployment of HR Employee Experience services, including any the Philippines specific strategy requirements
  • Experience working with HR Shared Services, health & welfare preferably in a global organization
  • Previous experience working in hospitality

Education on a HR Employee Resume

Make sure to make education a priority on your hr employee resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hr employee experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in HR Employee Resume

When listing skills on your hr employee resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical hr employee skills:

  • Use general HR Employee Experience knowledge to review/perform HR Employee Experience projects
  • Skilled at asking probing questions to ensure the employee’s question is adequately answered
  • Experience in Training , manufacturing or human resources
  • Experience managing and developing team members
  • Reprioritize tasks to meet fluctuating workflows
  • Proactive, flexible, and adaptive to changing priorities

List of Typical Experience For a HR Employee Resume

1

Experience For HR Employee Services Manager Resume

  • Leverage HR processes and applicable systems and tools to extract metrics on case volumes, etc
  • Provide support to HR & Employees on Bechtel policies, procedures along with International Business Travel cases- issue Letter of Invitations & Cover letters
  • Interacts with employees to answer and resolve employee questions/issues on HR Policies, benefit & international travel
  • Coordinates with service providers and employees for new hire enrollments, benefit termination, claims, policy, and policy related issues
  • Liaise with the service provider for employee insurance cases and claim related reports

List of Typical Skills For a HR Employee Resume

1

Skills For HR Employee Services Manager Resume

  • Execute the co-ordinated deployment of HR Employee Experience services, including any Virginia specific strategy requirements
  • Over 90% of excellent level of English
  • Utilizing technology, efficiently track calls received in the HRSC. Provide clear documentation of call type, status and resolution
  • Updating SAP with employee benefits details. Proficient in SAP or Other HRMS Tools, MS Office, Adobe
  • Work flexible hours and / or late evening shifts as catering to US, European and APMEA geographies
  • Assist HR Services team with administrative tasks as needed such as data audits, record keeping, reporting, etc
  • Assist in planning and execution of insurance Annual Enrollment process and communications to employee population, both in India and working overseas
2

Skills For HR Employee Advisory Team Lead Resume

  • Accurately enter employee data changes into SAP meeting the specified time requirements
  • Create tickets in SAP CRM system for unique request; or updates information received for existing requests
  • Assign tickets to appropriate teams or individuals for handling
  • Participate in information sharing with co-workers; identify trends and pass recommendations for improvement to the supervisor
  • “Out of the box thinking”
3

Skills For HR Employee Data Management Team Lead Resume

  • Follow strict policy guidelines and recognize situations requiring call escalation
  • The ability to communicate clearly, accurately and succinctly, while adjusting to audience needs
  • Perform as a member the HRSC team that support all HR functions in the accurate and timely resolution of questions and issues that come into the department
  • Work with management to identify workflow issues and identify process improvement opportunities
  • Commitment to the protection of privacy for all employee data
  • Work with vendors to support questions and inquiries as they arise
  • Perform as a member the HRSC team that support all HR functions in the accurate and timely resolution of questions and issues that come into the department while utilizing technology, efficiently track calls received in the HRSC, and providing clear documentation of call type, status and resolution
  • Work with management to identify workflow issues and identify process improvement opportunities while continually staying current on company policies, procedures and organizational changes
4

Skills For HR-employee Service Specialist Resume

  • Meet or exceed all individual call and transaction performance measures and commitment to the protection of privacy for all employee data
  • Work with management to identify workflow issues and identify process improvement opportunities and continually seek to stay current on company policies, procedures and organizational changes
  • Meet or exceed all individual call and transaction performance measures
  • Review all emails and faxes to determine the nature to the request
  • Escalate issues to the next level as needed
  • Serve as a backup for the Employee Services or Operations teams as needed
5

Skills For HR Employee Service Represntative Resume

  • Demonstrates Business Acumen by using company knowledge to understand and improve business results. Understands guest-facing industries and MGM Resorts’ business
  • Under general supervision, provide consult to HR and business managers and supervisors within the Virginia Market regarding the interpretation and delivery of complex HR Employee Experience policies, programs and processes
  • Using Virginia Market knowledge, general HR Employee Experience knowledge, and client intelligence, provide thought leadership in recommending solutions that build on business and functional strategic drivers for the Virginia Market
  • Serve as a specialist within the HR Employee Experience market HR Solution team to provide relevant and effective consulting services to businesses for the Philippines
  • Under general supervision, provide consult to HR and business managers and supervisors within the Philippines regarding the interpretation and delivery of complex HR Employee Experience policies, programs and processes
  • Represent Southeast business clients in prioritization activities and escalations
6

Skills For HR Employee Support Specialist Resume

  • Support local production staffing
  • Demonstrate critical thinking skills such as the ability to quickly identify relevant information, define and analyze problems, establish decision-making parameters, manage through data, influence, consult, and recommend solutions to design teams
  • Proven ability to have responsibility for daily customer interaction and delivery
  • Experience in human resources, preferably within Virginia Market
  • Five (5) years’ of experience in human resources within the Philippines
7

Skills For HR Employee Service Center Representative Resume

  • Experience in operations and/or human resources, preferably within Virginia Market
  • Human Resource Generalist experience, Employee Services, Benefits Administration
  • Exercise good judgment, make decisions with little or no supervision and be accountable for such actions
  • Interact with individuals from diverse levels within a corporation and to provide excellent customer service
  • Are fluent in English and Swedish, both verbal and written
8

Skills For HR Employee Services Representative Resume

  • Can work independently but also be a team player
  • Evidence of self-motivation and the ability to work both independently and with teams, with high personal standards representative Maxim’s commitment to excellence
  • Previous experience in employee experience-related areas such as production staffing, onboarding and assimilation, local training delivery, performance management, employee engagement, and/or recognition programs
  • Travel within the Virginia market up to 20%
  • Previous experience in employee experience-related market service areas such as production staffing, onboarding and assimilation, local training delivery, performance management, employee engagement, and/or recognition programs
  • Travel up to 30% within East Market
9

Skills For HR Employee Recognition Program Specialist Resume

  • Exposure/familiarity in 2 or more employee experience areas such as: productions staffing, onboarding and assimilation, local training delivery, performance management, employee engagement, and recognition programs
  • Experience in employee experience areas such as: production staffing, onboarding and assimilation, local training delivery, performance management, employee engagement, and recognition programs
  • Demonstrated knowledge of benefit programs, practices and platforms
  • Experience in the implementation and optimization of processes and metrics
  • Fluent in Spanish or Amharic
10

Skills For HR Employee Services Coordinator Resume

  • Qualification in HR is desirable but not essential
  • Knowledge of IBM’s Data Privacy and Document Retention Policies
  • Focus on HR solutions and initiatives that add value and drive the business forward
  • Be responsible for managing a small team of HR Advisors, typically 3 to 5 HR professionals, completing regular performance reviews to ensure HR Advisory provides a consistently high quality level of service delivery
  • Act as a coach to team members, identifying individuals' talents and supporting their career development
  • Coordinate team resources to ensure adequate coverage during core business hours- leverage your broad HR knowledge and collaborate with HR colleagues to effectively support clients

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