Front Office Medical Assistant Resume Sample

1 vote
Leann Littel
3062 Hintz Estate,  Los Angeles, CA
+1 (555) 629 7100

Work Experience

Front Office Medical Assistant for the Rehabilitation Institute of Michigan
07/2016 - PRESENT
Chicago, IL
  • Coordinate scheduling needs with staffing availability
  • Facilitates patient complaints or issues to appropriate department
  • Observes legal and ethical guidelines for safeguarding the confidentiality of patient
  • Responsible for the organization and completion of general office administration
  • At least one (1) year experience working as medical admin
  • Medical Assistant diploma is plis
  • Greets patients and visitors in a prompt, courteous and professional manner
Front Office Medical Assistant for DMC Sports Medicine
07/2011 - 02/2016
Phoenix, AZ
  • Maintains accurate patient information in all charts and the computer system by updating patient demographic information
  • Coordinates referrals, including STAT referrals (if applicable)
  • Efficiently answers phones and takes accurate, detailed and timely messages
  • Collects copays, deductibles and other out-of-pocket amounts at time of visit. Issue receipts as appropriate
  • Notifies clinical area of any patient call informing the practice of a delay in their arrival
  • Verifies insurance eligibility and benefits and coordinates insurance authorizations
  • Places appointment reminder calls
  • Orders and maintains office supplies as directed by Manager
  • Scans and files various paperwork and reports
Front Office Medical Assistant
02/2007 - 02/2011
Boston, MA
  • Maintains patient medical records by accurately documenting actions and charting diagnostic test result. Receives and records test results and ensures that those results are with the patient’s medical record at the time of visit
  • Assists in the assessment of patient needs and health plan by taking vital signs, history, medication listing, assessing visual acuity and determining chief complaint. Assesses patients’ physical and mental status
  • Completes all necessary documentation in the patient’s medical record in accordance with practice’s charting policy
  • Completes data entry projects and other office assignments as given
  • Copies, faxes, scans and files paperwork as needed
  • Assists with the coordination of patient care by supporting the Patient Scheduler and Nurse Manager
  • File incoming materials and records for patients according to the file system


University of Mount Union
2001 - 2006
School's Degree in Health

Professional Skills

  • Training as a medical assistant, or military medical specialist with current MA credentials in the state of employment in accordance with state requirements and applicable regulations
  • Excellent interpersonal / customer service skills and the ability to work with a wide variety of people
  • Successful completion of a Medical Assistant Program, equivalent training or experience is required
  • Valid BCLS Certification upon employment online certification not acceptable
  • Demonstrates tact, versatility and dependability
  • Responsible for maintaining scheduling reports, cash logs, up front collection reconcilliation
  • Current BLS card for healthcare providers or willing to obtain

How to write Front Office Medical Assistant Resume

Front Office Medical Assistant role is responsible for travel, insurance, training, software, health, phlebotomy, benefits, collections, pediatric, administration.
To write great resume for front office medical assistant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Front Office Medical Assistant Resume

The section contact information is important in your front office medical assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Front Office Medical Assistant Resume

The section work experience is an essential part of your front office medical assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous front office medical assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front office medical assistant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Front Office Medical Assistant resume experience can include:

  • Communicates with the patient as directed by the provider
  • Makes/Takes patient calls

Education on a Front Office Medical Assistant Resume

Make sure to make education a priority on your front office medical assistant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front office medical assistant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Front Office Medical Assistant Resume

When listing skills on your front office medical assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical front office medical assistant skills:

  • Knowledge of scheduling practices/referrals for physician offices
  • Document properly in EHR required data elements related to patient safety including injection documentation (lot number, expiration date)
  • Assists with procedures including, but not limited to, instrument set-up, patient set-up, instrument sterilization and patient assistance
  • Bilingual English / Farsi
  • Certification as a Medical Assistant (CMA) or eligibility for certification
  • Provides care to site specific patient age groups

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