Front Desk Receptionist Resume Sample

2 votes
Geovanny Stamm
8368 Steuber Squares,  Boston, MA
+1 (555) 938 8039

Work Experience

Lead Front Desk Receptionist
09/2017 - PRESENT
Boston, MA
  • Responds to clients’ inquires via phone, email or in-person
  • Accepts and signs for deliveries, including letters, packages etc. and distributes them
  • Maintains accurate logs of received and used materials
  • Administers the GBF visitor safety program, this includes providing personal protective equipment in order to ensure visitor safety
  • Trains contractor and service personnel as directed
  • Comply with Four Seasons’ Work Rules and Standards of Conduct
  • Mobile Position requiring movement behind the desk and within the hotel
Front Desk Receptionist
01/2015 - 08/2017
Philadelphia, PA
  • Provides all around administrative support as needed
  • Good speaking and listening skills
  • Interact with others, both in person and through phone, e-mail, and written
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in The Employee Handbook
  • Uploads and processes vendor invoices, violation letters, and other homeowner-related documents to FSRConnect in a timely manner as scheduled and/or as directed
  • Welcome, greet and screen visitors and identify appropriate Black Hills contacts. Communicate clearly and establish friendly, positive and cooperative relationships with all who enter the building
  • Follow corporate procedures relating to security for the front desk function: issue and manage temporary security cards
  • Support all employees in the corporate building as requested: monitoring deliveries, vendor visits, etc
Front Desk Receptionist Office Assistant
12/2009 - 09/2014
Detroit, MI
  • Continuous standing for entire shift
  • Informs provider’s assistant of no shows and cancellations
  • Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
  • Great visitors and answer the phones
  • Provide information to callers and guests to help them go the right place
  • Be knowledgeable of what is happening within the organization to present a good impression
  • Drafts letters, memoranda, and other documents/proposals as necessary


Indiana Wesleyan University - Kokomo Campus
2005 - 2009
School's Degree in Computer

Professional Skills

  • Excellent organizational skills with attention to detail, accuracy and timeliness. Strong analytical and problem-solving skills
  • Excellent interpersonal skills; experience in a teamwork and customer service skills are required
  • Excellent computer skills required including accurate keyboarding skills
  • Excellent customer service skills: great communication skills, both written and verbal
  • Excellent communication skills with fluent spoken and written English. Additional language skills is an advantage
  • Strong organizational skills; oral and written communication skills
  • Excellent interpersonal skills and communication skills; ability to work as a member of a team in a busy office

How to write Front Desk Receptionist Resume

Front Desk Receptionist role is responsible for customer, computer, organizational, interpersonal, microsoft, basic, excel, typing, word, outlook.
To write great resume for front desk receptionist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Front Desk Receptionist Resume

The section contact information is important in your front desk receptionist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Front Desk Receptionist Resume

The section work experience is an essential part of your front desk receptionist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous front desk receptionist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk receptionist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Front Desk Receptionist resume experience can include:

  • Excellent organizational and time management skills and experience determining priorities
  • Exceptional phone skills and interaction skills required
  • Strong attention to detail, follow-up and excellent organizational skills
  • Possess strong multitasking skills
  • Good communication (verbal and written), negotiation, interpersonal and decision making skills
  • Strong computer skills, including proficiency in Microsoft Office Suite – Excel, Word, Power Point and Outlook

Education on a Front Desk Receptionist Resume

Make sure to make education a priority on your front desk receptionist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk receptionist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Front Desk Receptionist Resume

When listing skills on your front desk receptionist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical front desk receptionist skills:

  • Data entry & computer skills including applications Word, Excel, Access & Outlook Strong customer service, communication & telephone skills
  • Use strong prioritization skills and a sense of urgency
  • Impeccable customer service skills and the ability to communicate effectively with others
  • Strong Microsoft Office Suite skills including Excel, Word for document creation and editing
  • Patience and strong listening skills for servicing our clients
  • One year prior medical and/or reception experience required.- Computerized scheduling and EMR experience is required.-

List of Typical Experience For a Front Desk Receptionist Resume


Experience For Front Desk / Receptionist Resume

  • Excellent communication skills. Professional knowledge of English, knowledge of another language is an asset
  • Always look to enhance skills and knowledge
  • Good reading, writing and oral proficiency in the English and Arabic language
  • Demonstrates basic understanding of emergency call system
  • Experienced in using multi-line phone and/or switchboard

Experience For Overnight Front Desk Receptionist Resume

  • Cash handling experience (debit/credit) transactions
  • Maintain a good working relationship with co-workers inside and outside department
  • Experience in working with cadets in an educational environment is desirable
  • A valid driver's license is required and any employment offers are contingent upon a clear background check
  • We do look for stable past work history and previous work experience

Experience For Ouac Front Desk Receptionist Resume

  • At least 1-year experience as Front Office Agent in a luxury hotel
  • Experience with Microsoft Office Software (Word, Excel, and Outlook)
  • Front Desk Receptionist experience
  • Experience as an administrative assistant or receptionist
  • Greet and welcome visitors, validate parking and provide visitor badges

Experience For Front Desk Receptionist / Scheduler Resume

  • Operate switchboard, ID creation, and computer
  • Successful experience in a senior level administrative support role
  • Knowledge or experience in security practices is helpful
  • Previous Front Desk experience in a luxury hotel
  • Entry level administrative experience acceptable
  • Multi-task & prioritize according to situations
  • Follow direction and set priorities
  • Relevant administrative & front-office experience

Experience For Front Desk Receptionist / Admin Resume

  • Greet visitors and manage their experience at myON
  • Experience with Practice Management Software
  • Work alone and demonstrate initiative
  • Possess a strong desire to learn new concepts and to challenge yourself to learn and grow
  • Coordinate and communicate with other departments to provide a smooth guest experience
  • Experience in a Front Desk or Receptionist role
  • Previous experience as a Medical Secretary and/or Front Desk Receptionist
  • Previous experience in a Secretarial and/or Front Desk role
  • Front Desk and/or Secretarial experience

Experience For Medical Front Desk / Receptionist Resume

  • Experience in a Front Desk Receptionist role
  • Previous experience in a Secretarial and/or Front Desk Receptionist role
  • Experience within a Medical Office and/or Hospital environment
  • 1-2 years receptionist/administrative support experience
  • Previous experience in a Front Desk, Receptionist, and/or Secretarial role

Experience For Front Desk Receptionist / Concierge Resume

  • At least one year experience as Receptionist or Clerical Support
  • Some higher education experience
  • Aptitude for numbers with strong attention to detail
  • 2 + years of administraive and front desk experience
  • At least two years' office experience required

Experience For Clinical Front Desk Receptionist / Cashier Resume

  • Strong customer focus and service ethos
  • Experience in aviation industry is desirable
  • Experience with Avaya phone consoles or similar systems
  • Experience as administrative assistant or as a receptionist
  • Fielding telephone calls, receiving and directing visitors
  • Ordering and managing supplies and equipment, and working with office vendors
  • Ordering of inventory and obtaining estimates for new projects
  • Processing and submitting travel requests
  • Processing and receipting of Purchase Orders

Experience For Scheduler / Front Desk Receptionist Resume

  • Processing and submitting check requests, interdepartmental invoices, and journal entries
  • Welcoming and registering Residence Club guests
  • Taking a distributing proper detailed notes
  • Checking and maintaining emails
  • Transmitting various documents using computer, mail, and/or fax
  • Maintaining files and filing systems
  • Maintaining office inventory and ordering supplies

Experience For Front Desk Receptionist Office Assistant Resume

  • Answering phones in a pleasant professional manner and taking messages
  • Entering data from the patient intake form and creating invoices in the Practice Management System
  • Collecting all super bills at the end of the day & balancing fees collected for the day
  • Processing facilities and special project requests
  • Typing of Clinical memos as requested by director of Clinical Pediatric Dentistry program
  • Answering a multi phone line system
  • Greeting guests with a professional and kind demeanor

List of Typical Skills For a Front Desk Receptionist Resume


Skills For Front Desk / Receptionist Resume

  • Solid problem-solving skills are required on occasion to deal with customer conflict
  • Self-starter, professional demeanor and outgoing style with excellent customer service skills
  • Strong communication and customer service skills are essential
  • Professionalism, strong written and oral communication skills, knowledge of appropriate telephone etiquette, HIPPA guidelines
  • Solid computer and phone skills required
  • Experience of proven experience as an office manager or similar role
  • Polished, poised and have excellent verbal and written communication skills
  • Strong negotiation skills to get the best prices
  • Excellent verbal, written communication and customer service skills required.-

Skills For Overnight Front Desk Receptionist Resume

  • Excellent phone etiquette, communications, interpersonal skills
  • Computer experience and skills required
  • Excellent verbal and written communication skills; ability to communicate with all levels of employees/candidates/visitors
  • Take reservations, check in guests and provide excellent customer service skills
  • Excellent communication and English language skills (written and oral)
  • Good interpersonal skills, able to communicate well and work with people across different levels
  • Great computer skills, including Microsoft Word
  • Comfortable navigating Microsoft Office suite with basic skills in: Outlook, Word, and PowerPoint
  • Have a great listening capacity and be able to communicate effectively

Skills For Ouac Front Desk Receptionist Resume

  • Advanced skills with Adobe Acrobat
  • Additional language skills (French)
  • Effectively communicate information in a clear and understandable manner, both
  • Basic computer skills and Excel for data entry
  • Basic professional computer skills

Skills For Front Desk Receptionist / Scheduler Resume

  • Effectively manage their time and be highly organized
  • Intermediate computer skills to include Microsoft Word and Excel
  • Exceptional communication skills
  • Proven experience in a corporate environment
  • Administrative experience - strong preference for previous legal environment
  • Proficient computer skills (Microsoft Outlook, Word, Excel)
  • Advanced MSOffice skills required

Skills For Front Desk Receptionist / Admin Resume

  • Prior work experience in a Front Desk position
  • Experience in a receptionist role with heavy phone/multiple line experience
  • Basic Word, Excel and Outlook skills
  • Demonstrated ability to prioritize, plan and manage workload in a deadline-oriented environment
  • 6 months experience with excellent customer service
  • Great customer service skills and attention to detail
  • Microsoft Office and Internet Explorer computer expert skills

Skills For Medical Front Desk / Receptionist Resume

  • Japanese or Chinese (Mandarin or Cantonese or Both) language Skills Required
  • Valid Driver’s license required. Ability to obtain and maintain approval to operate a vehicle by Skookum’s insurance carrier
  • Microsoft Word intermediate skills
  • Possess exceptional oral communication skills
  • Welcoming and supporting the hospitality of a Sunrise community by creating a good first impression
  • Distributing and retrieving high priority packages
  • Validating all guests and messengers
  • Strong candidates to have above average knowledge and/or capability of: Quoting, processing & following up on Purchase Orders, Supplies & Inventory

Skills For Front Desk Receptionist / Concierge Resume

  • Assume responsibility for establishing and maintaining effective communication, coordination, and working relations with all team members
  • Demonstrates basic understanding of emergency call system and nurse paging system after training
  • Previous experience in an Architectural / Engineering consulting service area
  • Experience opening and closing an office
  • Receives all UPS, Federal Express or carrier packages, stores in holding area and ensures recipient signature is acquired prior to releasing package
  • Two or more years of Shipping & Receiving experience in a corporate environment
  • Previous experience providing administrative support in a health care setting
  • Two (2) years administrative support experience including answering multi-line phone systems

Skills For Clinical Front Desk Receptionist / Cashier Resume

  • Handle the check-in process in an efficient and engaging manner, personalizing the experience for each guest
  • Experience with travel, calendar management, meeting planning, etc
  • Experience using Microsoft office including Word, Outlook, and Excel
  • Demonstrates basic understanding of emergency call system and paging system
  • Operates a switchboard or telephone console to route incoming calls and place outgoing local and long distance calls

Skills For Scheduler / Front Desk Receptionist Resume

  • Experience in recruiting, staffing, or customer service related field
  • Valid Massachusetts Driving License
  • Experience Handling High Volume of Inbound Calls
  • Recent office and administrative experience in a corporate setting
  • Experience working in a Doctor’s office or Dental clinic
  • Some experience with general office equipment including but not limited to scanner/copier, postage machine, etc
  • Build a strong working relationship with vendors to resolve issues quickly and efficiently
  • Experience working as a receptionist in an office environment
  • Customer service and bookkeeping experience

Skills For Front Desk Receptionist Office Assistant Resume

  • Experience working with high level executives
  • Experience working a multi-line phone required
  • Extremely detail oriented, ability to prioritize and multi-task while still meeting deadlines
  • Proactive thinker with excellent communication abilities and problem solving capabilities
  • Demonstrate integrity and high standards by managing information and data in a highly confidential and professional manner
  • Experience in coordinating projects and people

List of Typical Responsibilities For a Front Desk Receptionist Resume


Responsibilities For Front Desk / Receptionist Resume

  • Proven work experience as a Receptionist, Front Desk Receptionist or similar role
  • Experience reviewing and inputting data into multiple systems, identifying errors, and making changes
  • The ability to monitor processes and adjust schedule according to priorities; to understand the dynamics and be proactive in responding
  • Administrative support experience including answering multi-line phone systems
  • Solid understanding of working as an assistant
  • Provides an active, enthusiastic telephone experience for customers and potential customers, exercising professional speech and actions
  • Operate light mail processing equipment
  • Operate scanning equipment to convert paper documents into digital documents
  • The ability to be proactive in seeking to acquire knowledge to improve overall job effectiveness

Responsibilities For Overnight Front Desk Receptionist Resume

  • Experience handling multi-line switchboard
  • Work closely with the recruiting team to ensure job candidates have the best possible experience
  • Excellent benefits package offered including medical, vision, dental and 401k Retirement plan
  • Experience dealing with upset or unhappy clients
  • Experience in shipping international correspondence
  • Experience in reception
  • Maintains a thorough knowledge of all services and experiences offered at the Spa Club, and shares that knowledge with guests
  • Demonstrate autonomy, a great ability to work alone and make decisions

Responsibilities For Ouac Front Desk Receptionist Resume

  • The ability to prioritize and handle multiple tasks
  • Has previous executive level experience, with discretion regarding confidential and sensitive matters
  • Experience working with graduate and international students
  • Previous Experience as Front Desk Receptionist with a Five Star Hotel and Resort
  • Previous hotel/resort experience required or similar previous position

Responsibilities For Front Desk Receptionist / Scheduler Resume

  • Experience with data entry
  • Administrative experience
  • Strong communicator with customers
  • Experienced customer service person
  • Experience as a front desk receptionist
  • Previous experience as a receptionist in a professional environment
  • Strong knowledge of Excel and have the ability to multi task
  • Intermediate to Advanced knowledge and skill in the use of Excel, PowerPoint & Outlook

Responsibilities For Front Desk Receptionist / Admin Resume

  • Previous Hotel Front Desk experience considered an asset
  • Excellent customer service & telephone etiquette
  • Has a demonstrated track record of quality support and high performance
  • Strong work ethic, self motivated and works with limited direction
  • Excellent communicator, collaborates well with others
  • Have a good memory for numbers
  • Receptionist or office support experience
  • Front desk/ reception experience

Responsibilities For Medical Front Desk / Receptionist Resume

  • Admin support experience
  • Receptionist experience in a corporate environment
  • Work experience in reception, customer service and/or operations
  • Experience with Microsoft Office applications (Outlook, Word, Excel)
  • At least one years' office experience required
  • Customer Service Experience both on the telephone and in person
  • Proven track record of success,
  • Develop strong relationships and work with remote and internal team members
  • Front desk medical experience or medical terminology knowledge

Responsibilities For Front Desk Receptionist / Concierge Resume

  • Experience with Outlook and general computer literacy
  • Ensure that all appropriate forms are completed prior to seeing the provider and provide instruction as needed
  • Solid ability to resolve daily tasks
  • One or more years of experience in a customer service, hospitality and/or administrative support role
  • Strong focus on quality with continuous drive towards process improvement and customer satisfaction
  • Experience in front line guest services

Responsibilities For Clinical Front Desk Receptionist / Cashier Resume

  • 6 months + years experience within an office environment
  • Prioritize, plan work activities, and use time efficiently
  • Efficiently operate a multi-line telephone system
  • Experience with a multiple line busy switchboard
  • File, fax, handle/prioritize, sort and distribute mail; Inventory, order, track, and put away office supplies and paper products
  • Experience in automated office environment required
  • Clerical and/or Front Desk experience

Responsibilities For Scheduler / Front Desk Receptionist Resume

  • Previous Medical Practice and Administrative experience
  • Cosmetic and Plastic Surgery office experience
  • Two or more years of traditional office experience required for this role
  • As front desk/receptionist experience
  • Customer Service experience / personality

Responsibilities For Front Desk Receptionist Office Assistant Resume

  • Demonstrate resourcefulness, be strict and follow the instructions of his superior
  • Experience in an administrative assistant or receptionist role
  • Excellent communication, organizational and administrative abilities
  • Detail-oriented with a strong habit of follow-through
  • Front Desk Receptionist experience
  • + Front Desk Experience
  • + Customer Service Experience
  • 1 year experience as a Receptionist/Operator

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