Facility Services Resume Sample

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Maximus Kihn
187 Randall Cape,  Detroit, MI
+1 (555) 272 6146

Work Experience

Facility Services Manager
08/2016 - PRESENT
New York, NY
  • Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Inspects completed work for compliance to blueprints, owner’s manuals, maintenance manuals, specifications, and safety standards
  • Shipping, Receiving & U.S. Mail distribution and maintaining control of packages until picked up by associates
  • Maintaining seating database (db), coordinating moves and follow up on any move related issues
  • Coordinates room set ups, directs housekeeping when urgent issues arise, sorts and delivers U.S. Mail, assist facility manager as needed
  • Provide active and collaborative support for the global/regional initiatives and programs
  • Respond to development team request for panel cleaning quotes
  • Assist with annual customer scheduling services requests in a timely manner
  • Ensure subcontractors follow all safety, method of procedures and scope requirements
Facility Services Coordinator
02/2012 - 03/2016
Phoenix, AZ
  • FSM would be responsible for the oversite of service deliverable reports and reconciliation of data integrity produced by the team and subcontractors
  • Provide feedback to the PV O&M Manager and plan the corrective actions when necessary
  • Provide proposals for additional T&M work for non-electrical scopes such as: Painting, Striping, Signage Replacement, Bird Management, Power Washing, Lot Sweeping, Window Cleaning, etc
  • Develop work scopes for service work orders on non-electrical issues that require subcontracted assistance
  • Manage the schedule and work orders for all non-electrical preventative maintenance services
  • Use of software/mobile applications to manage and monitor field activities
  • Accurate record keeping and accounting
  • Maintain detailed expense records for all service calls including parts costs, tools, mileage, and timekeeping utilizing company provided software tools
  • Support our construction management team with maintenance needs upon request such as ground maintenance, bird control, security system, etc
Facility Services Technician
05/2007 - 08/2011
Houston, TX
  • Comply 100% with all safety requirements
  • Develop and supports operational process improvement programs that lead to a more lean and efficient business,
  • Lead Facility in Plant and Organized Industry (OSB) Environment through Facility Services Team to ensure; compliance to policies and legal guidelines,
  • Manages Facility Services including Canteen Services, Shuttle services, Security Services through legal requirements and Eaton expectations by sustaining CBA requirements and employee needs and satisfaction
  • Leads Building/Construction Facilities including landscaping, inside/outside construction needs, and in and every scope related with the physical plant environment
  • Ensures local governmental declarations are fully compliant and manages relations with local governmental authorities like Police, municipality, governor offices etc.
  • Supports EHS related subjects as coordinated by EHS Department
  • Ensure company values and principles are sustained and takes a lead role in fostering a work environment that is focused on building operational excellence


Ohio University
2002 - 2006
Bachelor's Degree in Construction

Professional Skills

  • Strong communication & organization skills, Excellent interpersonal skills and the ability to work cooperatively with all levels of the organization
  • Demonstrate relationship building and decisive decision making skills
  • Three years experience in using Basic Mechanical/Electrical Skills
  • Strong stakeholder management and engagement skills with the ability to communicate at all levels of an organization, delivered through a client facing role
  • Previous experience with Boiler systems, HVAC/refrigeration, basic math and computer skills are required
  • English language skills – speaking, writing (very good)
  • 6 months experience in shipping or general warehouse/distribution experience

How to write Facility Services Resume

Facility Services role is responsible for organization, database, training, basic, payroll, retail, credit, procurement, purchasing, litigation.
To write great resume for facility services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Facility Services Resume

The section contact information is important in your facility services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Facility Services Resume

The section work experience is an essential part of your facility services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous facility services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular facility services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Facility Services resume experience can include:

  • Supervisory experience, with skills including setting expectations and following up; mentoring; addressing performance shortcomings
  • Significant relevant experience experience in Facility Management
  • Provides employees with knowledge, skills, and abilities to accomplish work and offer career development opportunities
  • PC skills (Excel, Word, Lotus Notes, Internet)
  • 6 months experience general warehouse/distribution experience
  • Prior management experience in a service environment

Education on a Facility Services Resume

Make sure to make education a priority on your facility services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your facility services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Facility Services Resume

When listing skills on your facility services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical facility services skills:

  • Good computer skills: able to maintain database information and process large amounts of data in order to manage building and equipment records
  • Communication skills – professional and effective
  • Effectively prioritize and schedule repair workload facilities/fleet
  • Effective verbal and written communication skills: with management, staff, vendors and a broad spectrum of individuals
  • Strong business operational and commercial contract focus, with proven experience in the negotiation & management of external contracts
  • Analytical skills: The position requires ability to manage spreadsheets for cost accounting and projections

List of Typical Experience For a Facility Services Resume


Experience For Facility Services Coordinator Resume

  • Oversees operation of all equipment including maintenance to ensure optimum efficiency and effectiveness
  • Establishes priorities through regular staff and customer meetings and sets deadlines
  • Consecutive work experience
  • Valid driver’s license for the state of New Hampshire
  • Knowledge of site capabilities and limitations to ensure efficient and effective disbursement/ storage

Experience For Facility Services Manager Resume

  • Work independently and show a strong customer oriented focus,
  • Handle multiple priorities in a timely fashion,
  • Good level of MS Office knowledge,
  • Preferably strong oral and written communication in English and Turkish
  • BS in Chemistry or related science discipline or equivalent work experience required
  • Responsible for maintaining accurate inventory by utilizing the TMA system, auditing and inputting required information for the assigned zone
  • Responsible for preparing vendor service contracts, preparing and updating lease abstracts, and obtaining vendorbids for special work and/or services
  • Perform quarterly building assessments and completes related repairs (ceiling tile replacement, wall patch, painting, etc.)
  • Manage uniform accounts which include ordering, reviewing invoices and credits

Experience For Facility Services Supervisor Resume

  • Deputize the Director, Property Services, during absences
  • Interacts with building contacts on a regular basis to address customer concerns
  • Maintain Roads entering the Plant Location (48th Street)
  • Manage grounds (irrigation, lawn and snow removal) and exterior of building
  • Knowledge of purchasing processes, rules and authorities
  • Use office software, including outlook, word and excel
  • Supports new HR projects to support an environment that maintains positive employee relations and drive communication excellence on the shop floor
  • Administrate employees with disabilities

Experience For Refrigeration Team Leader, Facility Services Resume

  • Supports labor-management relations in terms of the facility services scope on the shop floor and together with Union Representatives
  • Assists Head of HR at the environment of CBA related operations to build up short-term and long-term strategies
  • Coordinates facility requests submitted by staff and assigned by Planner
  • Evaluate the request for action needed and either complete the necessary work
  • Coordinate with the appropriate management staff or vendor to correct the issue and complete the required work
  • Setup, assist and breakdown of agency special events
  • Assist when necessary with all department "critical functions" (Reception desk, etc.,)

Experience For Senior Manager, Facility Services Resume

  • Maintenance Electrical Safety Awareness Class
  • Proven track record of delivering projects to budget/time, and delivering measurable and sustainable savings across multiple Facilities Management categories in a complex real estate environment
  • Self-motivated, able to work on own initiative, with a high aptitude for learning and producing excellent results in a highly dynamic work environment
  • An effective time manager with the ability to multi-task and keep calm under pressure
  • Demonstrates solid foundation of core competencies in all work performed – leadership, personnel management, organizational/interpersonal skills, commercial awareness, financial management, and communication

Experience For Facility Services Technician Resume

  • Respond to routine maintenance and service requests/renovations 70%
  • Perform preventive maintenance 20%
  • Administrative and Customer Service 10%
  • Administer policies/procedures in a fair and consistent manner
  • Foster interactions with local communities on the Company’s Corporate Social Responsibility initiatives
  • Acts as the first point of contact for tenant service calls, requests and issues. Directs tenant service requests to the appropriate staff or contract service for resolution including engineering, maintenance, cleaning, mechanical and vendors
  • Prepares annual budgets and reviews forecasts
  • Enforces all compliance, health and safety, and other pertinent compliance issues in accordance with regulatory polices

Experience For Facility Services Tech Resume

  • Oversees compliance with all OSHA, EPA, DOT, and all other governmental regulations
  • Implements all required training courses as required by OSHA, as well as update refresher courses instituted by VES-TS. Oversees accuracy of all federal and state agency regulations
  • Deliver superior customer service through effective communication and support of the internal client
  • Ensure vendors are approved by procurement and accounts payable prior to engagement
  • Provide a safe and compliant work environment
  • Promote and reinforce safety, security awareness and compliance among the facility services group
  • Records Management and Iron Mountain administrator
  • Place orders for office stationary -- business cards, letterhead, envelopes
  • Administrative support of Corporate Facilities database

Experience For Facilities Manager, Facility Services Resume

  • Respond timely to request generated through ServiceNow
  • Dependable, able to work a set schedule
  • Participates in the completion of the annual PQE. Ensures continued accreditation, renewal of licenses, and the absence of litigation and fines by adhering to rules and guidelines set forthby regulatory agencies, as well as the Joint Commission or DNV standards
  • Compiles data and develops reports for management. Develops policies and procedures relating to division activities
  • Redesigns as needed, using best methods and technology to meet or exceed business needs
  • Establishes work rules and acceptable levels of quality and quantity of work through weekly building inspections
  • Justifies major items, providing accurate and complete estimates

Experience For Temporary Custodian, Facility Services Resume

  • Ensure timely response and resolution of work orders
  • Manage move request system to ensure accuracy of data in the directory and on the floor plans
  • Provide back up to manager for all sites regionally
  • Manages HMS work order system to ensure timely follow up and work order completion
  • Provide hands on support for basic maintenance like light bulb replacement, furniture repair/reconfigure, and other minor repairs
  • Engage approved vendors as needed to complete repairs
  • Oversee printers, copiers, scanners, faxes and mail machines through the approved vendors to ensure timely service and supply
  • Contracts for and supervises/manages outside vendor services as required
  • Answers visitor/client questions, and provides assistance

Experience For Work Control Coordinator, Facility Services Resume

  • Enforces department facility safety and operational policies and procedures. Resolves conflicts and difficult situations related to employees, visitors, clients, contractors, etc
  • Develops and maintains budget for division/section budget
  • Measures and evaluates work processes, services, and products to achieve organizational goals
  • Explains and applies work rules, standards, and guidelines
  • Ensures adherence to work standards and total quality standards
  • Provides proper administration of the performance management program
  • Recruits, selects, develops, counsels, disciplines, and evaluates performance of employees to retain a diverse workforce
  • Recommends and implements with management approval resolutions for disciplinary/grievance issues
  • Provides guidance and researches information for departmental personnel in regards to policy interpretation, recruitment and selection, benefits, compensation, training, and employee relations processes

List of Typical Skills For a Facility Services Resume


Skills For Facility Services Coordinator Resume

  • Multitasking, ability to choose priorities, decision-making
  • Experience working in a public /private assembly facility and assisting in managing large crowds
  • Two years' experience planning, scheduling or coordinating facility maintenance and/or construction projects
  • The ability to demonstrate dependability and reliability by being punctual, working assigned and varying
  • 6 months work experience in a manufacturing/warehouse setting
  • Proficient working experience with Microsoft Office Suite, including Word and Excel
  • Experience creating staffing schedules for multiple worksites and/or locations
  • Experience creating staffing schedules for 24/7 operations
  • Experience providing customer service and communicating to internal/external customers in a public assembly facility

Skills For Facility Services Manager Resume

  • Trades experience in building construction or maintenance (such as plumbing, electrical, etc.)
  • Regularly reviews contract bids and pricing of cost ratios, accuracy of terminology, and preparation prior to reaching agreement of contract specifications
  • Experience in building maintenance and repair required
  • Demonstrated ability to drive and implement change achieving objectives in a manner consistent with the Credo and J&J’s Standards of Leadership
  • Very good understanding of corporate FS&RE vision
  • Experience supervising staff or teams across multiple worksites and/or locations
  • Skill in using computers and Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint)

Skills For Facility Services Supervisor Resume

  • Experience in the security operations field, including security access and video systems
  • Experience in managing buildings and grounds (maintenance, upkeep, improvements)
  • Experience supervising others
  • Attention to detail and experience working in a team oriented environment required
  • Occasional SAP support including creation of purchase requisitions, goods receipts, service entry support and departmental payables

Skills For Refrigeration Team Leader, Facility Services Resume

  • Ensures necessary supplies are available to operate Bailer
  • Walking and standing occurs 90% of the time (4-6 hours per shift)
  • Ordering office supplies and stocking copier rooms
  • Organizing, planning, and sense of urgency to complete tasks in a timely manner
  • Covering Novelis reception desk two days a week, for breaks and as needed
  • Building maintenance and repairs, workstation adjustments, environmental issues
  • Direct management of Building & Grounds staff (including selection, training, evaluation, counseling, disciplining, and recommendation for dismissal)
  • Direct management of Security staff (including selection, training, evaluation, counseling, disciplining, and recommendation for dismissal)
  • Troubleshoot and repair all equipment being serviced. This includes Electrical, Plumbing, Brazing, Mechanical, Natural and Propane Gas

Skills For Senior Manager, Facility Services Resume

  • Basic PC, writing and ability to communicating instructions well
  • Coordinates manpower and material while working with other shops in coordinating projects; and
  • Work extensive hours covering games and events at the Barclays Center during days, evenings, overnight, weekends, and holidays as required
  • Three + years working on Bakery, Produce and Meat production equipment with electrical/mechanical problem solving abilities and
  • Maintains a professional image to customers by answering inquiries and suggesting solutions to potential problems
  • Active liaison between management and maintenance shop for the purpose of scheduling work and gaining access to equipment
  • Desk set-up as part of the employee onboarding and off boarding processes

Skills For Facility Services Technician Resume

  • Issue Security Access Cards -- parking, building, office access
  • Provide troubleshooting and minor repairs for electrical, plumbing, HVAC and other mechanical systems
  • Coordinates on site vendor work including Certificate of Insurance and other building required documentation
  • Stays abreast of current housekeeping developments and trends in higher education
  • Bend, kneel/squat, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift
  • Knowledge of basic carpentry, plumbing, and electricity
  • Read and interpret instruction related to set up and tear down instructions, cleaning and maintenance

Skills For Facility Services Tech Resume

  • Extensive knowledge in the following areas: DOT, EPA, TSCA, and OSHA required
  • On Going communication with O&M Manager of field activity statuses
  • Travel approximately 5% of the time, including possible overnight travel
  • Knowledge of Building & Grounds (Custodial) practices and procedures
  • Facilities or infrastructure planning and management

Skills For Facilities Manager, Facility Services Resume

  • With solar PV panel washing and grounds maintenance
  • Industry leading Parental Leave Policy (up to 16 weeks)
  • Personal Protective Equipment Training
  • Stores meeting room equipment after the event’s completion
  • Develop a facility services staff with an emphasis on teambuilding, communication, performance accountability, and positive employee relation management
  • Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint, Internet/Intranet
  • Oversee work completion, billing and payment of vendors
  • Ensure break rooms are adequately maintained and supplied by working with office staff and vendor

Skills For Temporary Custodian, Facility Services Resume

  • Manages department staff to include facility, security, building and grounds, and/or emergency services
  • Participates in planning sessions to determine business needs
  • Develops, implements, and coordinates crowd control management and parking plans policies and procedures
  • Develops, implements, and coordinates department/facility security, agencies, and/or building and grounds staff
  • Provides appropriate billing to Event Coordinators. Surveys and identifies any loss or damage to facility
  • Evaluates and analyzes facility, security, building and grounds, and/or emergency services programs; and recommends improvements or policy changes

Skills For Work Control Coordinator, Facility Services Resume

  • Develops, controls, and monitors annual budgets for facility, security, building and grounds, and/or emergency services programs
  • 10%- Social Media: updates the department website, building coordinator web site and other social media as needed
  • Hazard Communication Training
  • Hazmat Shipping Procedures
  • Use Windows Office Products

List of Typical Responsibilities For a Facility Services Resume


Responsibilities For Facility Services Coordinator Resume

  • Monitors and coordinates the moving, replacing, emptying of full bins with empty bins throughout facility
  • Responsible for efficiency of Gaylords utilization by staging and or replacing full Gaylords with empty Gaylords
  • Push/pull in a manufacturing environment up to 70 lbs to push during the assigned shift – 1-50 lbs frequently and up to 50-70 lbs occasionally
  • Perform conference room meeting “set-ups” as requested
  • Work regular schedule during normal business hours

Responsibilities For Facility Services Manager Resume

  • Extensive knowledge in the following areas: DOTR, EPA, TSCA, and OSHA
  • Stages Gaylords by Bailer for bailing and maintenance
  • Lift/carry in full range of motion up to 70 lbs. during the assigned shift – 30 lbs or less continuously, 50 lbs frequently and 70 lbs occasionally
  • Instructs employees in the correct use, storage, and care of chemicals, tools, and equipment
  • Plans work operations, performance inspections, and implements changes in procedures, workflow, and manpower assignments
  • Develops plans, organizational structures, and systems to fulfill organizational goals
  • Investigates needs and determines appropriate chemicals, tools, and supplies needed to safely and productively complete work
  • Maintains and submits accurate completed reports and records in a timely manner, such as: equipment inventory, employee time records, employee attendance, chemical and supply use, work schedules, safety reports, accident investigations, training records, monthly reports, key control, cost and charge-back information, and informal management reports

Responsibilities For Facility Services Supervisor Resume

  • Operates within assigned budget
  • Provides input to budget for area of responsibility, and controls and monitors expenditures and usage
  • Manages and controls area material purchases and shop inventory in order to limit waste and loss
  • Identifies and corrects potential conditions that affect employee safety and promotes safety standards
  • Discusses safety concerns with others and makes recommendations through proper channels for resolution

Responsibilities For Refrigeration Team Leader, Facility Services Resume

  • Recognizes potential problems in service, and addresses and resolves promptly and respectfully
  • Develops and implements programs to ensure regular customer contact with housekeeping employees and occupants of the facilities to which housekeeping personnel are assigned
  • Facilitates communication among the work group in a manner that helps accomplish daily work goals
  • Sweeps plant and outdoor area
  • Cut weeds and grass around plant

Responsibilities For Senior Manager, Facility Services Resume

  • Clean perimeter of plant
  • Responsible for all custodial/day porter tasks are performed and meet USL standards
  • Manage / maintain office copier and fax equipment for the facility. Directly provide or coordinate repair of equipment. Maintain inventory of related supplies – paper, staples, toner, etc., and replenishes equipment as needed. Provide monthly copy count to equipment vendor
  • Maintain and support corporate Audio/Visual systems (VIS, conference room presentation equipment, paging, video conferencing, satellite, etc.)
  • Manage the storage and disposal of corporate non-hazardous waste. Prepare and maintain required documentation for non-hazardous waste disposals
  • Certification as CHFM required
  • Self-motivated and action and result oriented
  • Positive can-do attitude, friendly, open-minded, proactive

Responsibilities For Facility Services Technician Resume

  • Customer orientation – external and internal
  • Corporate identification (internal procedures, core values)
  • Knowledge of Security practices and procedures
  • Experience in Microsoft Office products, including but not limited to operational use of Microsoft Word for incident report writing and Microsoft Outlook for scheduling meetings and e-mail communications
  • Experience interacting with customers, resolving customer service issues and/or problems, and providing customer satisfaction while working in a fast paced event driven environment

Responsibilities For Facility Services Tech Resume

  • Knowledge and/or experience in facilities management, construction and/or maintenance
  • Knowledge and/or experience in: safety requirements for materials, buildings, equipment and employees and ability to mitigate hazards and risks
  • Experience as a service writer
  • Knowledge of fleet management
  • Work independently or as a team on assigned tasks
  • 30%- Budgets: Reviews accounts and work orders for accurate posting. Works directly with the Accounting Department and Maintenance Directors to review and update accounting reports with in Workday and CMMS. Updates CMMS and Workday for receipt of invoices for contractors hired by Facility Services
  • Demonstrate cultural sensitivity and inclusiveness
  • BS in Chemistry or related technical discipline or years of experience

Responsibilities For Facilities Manager, Facility Services Resume

  • Journeyman General Laborer level of experience
  • Project management or construction management experience
  • Self-management, ethics, integrity, continual learner
  • Responsible to:Director of Facility Services
  • Appropriate level of driver’s license as specified for the individuals job
  • Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail,written correspondence especially to tenants, ordering supplies, computer and data entry work, preparingspreadsheets and reports, greeting visitors and tenants, and logging and dispatching tenant service calls
  • Customer Focus, Builds and maintains internal and external customer satisfaction with the products and services offered by the organization as follows
  • Up to 30% travel, with occasional overnight stays
  • Safety audit contractors, and comply with our JSA

Responsibilities For Temporary Custodian, Facility Services Resume

  • Travel 10% of the time (daytime travel)
  • Active and mobile work in a general office environment
  • Develops plans to accomplish work operations and objectives
  • Arranges and assigns work to use resources efficiently
  • Coordinates with grounds for inclement weather plans

Responsibilities For Work Control Coordinator, Facility Services Resume

  • Plans and monitors the use of expenditures to meet organizational objectives and compliance
  • Prepares budget documents and reports and provides budget input
  • Maintains accurate records, authorizes and controls material purchases and shop inventory; and
  • Develops and maintains a current capital purchase requirements list
  • A detailed and complete City of Austin employment application is required to evaluate your qualifications
  • Performs general clean-up and organization of the facility including, but not limited to trash removal from warehouse and grounds, breaking down boxes, sweeping floors and dusting shelves
  • Performs organization and orderliness of pallets by arranging pallets where and when necessary

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