Custodial Services Resume Sample

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Torrance Veum
209 Baumbach Union,  Los Angeles, CA
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Work Experience

Custodial Services Specialist
07/2017 - PRESENT
Phoenix, AZ
  • Embraces company’s culture of safety and adheres to all safety and health rules and regulations
  • Developing and excuting plans efficiently and within budget
  • Giving direction and leading assigned tasks
  • General knowledge of materials, supplies, and practices essential to the cleaning of buildings
  • Proper use and care of wet and dry vacuum cleaners, floor buffing machines, mop wringers, mops, brushes, soaps, floor stripping materials, cleaning fluids, floor waxes and other materials and equipment related to the custodial care of buildings
  • Hazards and safety methods related to custodial operations
  • Communicating in the English language in writing and orally with individuals in a face-to-face, one-on-one or group setting or by telephone
Custodial Services Supervisor
05/2012 - 03/2017
Detroit, MI
  • Being onsite during normal business hours and the being able to report back within two hours after the Government’s normal working hours
  • Mops floors; operates auto scrubbers, and floor machines. (20% of time)
  • Gathers and disposes of trash and waste. (15% of time)
  • Lifts/moves various objects to 50 lbs; works from ladders and scaffolds of various heights. (10% of time)
  • Provides maintenance repairs such as but not limited to light bulbs, pencil sharpeners, and equipment. 10% of time)
  • Locks and unlocks classrooms, offices, and buildings. (10% of time)
  • Reports building damage or problems as observed. (5% of time)
Custodial Services Recycling Assistant
01/2008 - 11/2011
Los Angeles, CA
  • Understanding and following oral and written instructions given
  • Performing a broad range of supervisory responsibility over others
  • Recognizing and correcting inappropriate behavior
  • Instructing others in the methods and operation of equipment
  • Inspecting facilities for safety hazards and cleanliness; acting upon and/or report findings to the proper authority or department
  • Observing, comparing, or monitoring data, objects, and employee's behavior to determine compliance with prescribed safety and operating standards
  • Performing physical inventory of equipment and supplies
  • Working cooperatively with other departmental employees and the customer


Grand Valley State University
2004 - 2008
School's Degree in Engineering

Professional Skills

  • Demonstrated skills with Microsoft Outlook, Word and Excel applications and computer keyboarding
  • Excellent customer service skills and ability to promote customer relations through partnering with customers and colleagues
  • Demonstrated leadership, written and verbal communication and interpersonal skills
  • Excellent coaching, communications and employee skills
  • A demonstrated record of successful support to health care operations, including exceptional customer services and quality improvement skills
  • Basic computer applications; budget monitoring and contract negotiation and monitoring skills
  • Make sound decisions using problem solving and analysis skills necessary for the role and scope of work performed

How to write Custodial Services Resume

Custodial Services role is responsible for basic, training, computer, health, maintenance, reporting, security, accounting, analysis, planning.
To write great resume for custodial services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Custodial Services Resume

The section contact information is important in your custodial services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Custodial Services Resume

The section work experience is an essential part of your custodial services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous custodial services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular custodial services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Custodial Services resume experience can include:

  • Work effectively with a diverse employee population
  • Cleans assigned areas; operates heating plant; secures building by locking doors, shutting down mechanical plant and turning off lights
  • Performs daily cleaning schedule; operates heating plant, locks up building
  • Security, appearance, and overall cleanliness; scheduling cleaning and maintenance activities to meet set priorities
  • Mops floors and applies floor finish; operates mechanical cleaners and polishers
  • Demonstrated ability to read, write, and speak English

Education on a Custodial Services Resume

Make sure to make education a priority on your custodial services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your custodial services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Custodial Services Resume

When listing skills on your custodial services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical custodial services skills:

  • Effective interpersonal, planning and supervisory skills
  • Evidence of experience using and maintaining custodial cleaning tools: carpet cleaners, auto scrubbers, all types of rotary scrubbers, washing machines
  • Basic public contact and community relations skills
  • Related experience in the Cleaning Services in a similar work environment and/or a combination of education and experience
  • Evidence of supervisory experience, demonstrating the ability to coordinate of people and resources
  • Demonstrated experience in a work place using common business productivity software and applications (e.g., Microsoft Office, Outlook, etc.)

List of Typical Experience For a Custodial Services Resume


Experience For Custodial Services Supervisor Resume

  • Prior experience that indicates a skill level necessary to perform any of the assigned custodial and maintenance tasks
  • Effective verbal and written communication skills necessary for the role and scope of work performed
  • Evidence of the ability to lift and carry up to 50 pounds stoop, bend, twist, reach, push, pull, squat, kneel, and be on your feet for several hours at a time
  • Experience with the FAR, DFARS and other federal Regulatory guidance, laws and requirements
  • Skill in the use of MS Office Word, Excel, Outlook, and PowerPoint at an intermediate level
  • Assists in the development of custodial care plans based on campus priorities
  • Utilizes the Maintenance Management System (AIM) to assign, track, prioritize, plan, schedule and manage deployment of resources required to implement services

Experience For Custodial Services Specialist Resume

  • Some knowledge of supervisory practices and demonstrated ability to lead and supervise teams
  • Demonstrated ability to motivate, develop, and direct people as they work
  • Experience working as part of a team in a diverse work environment within all levels of the organization
  • We are good stewards
  • Cleaning tools and equipment

Experience For Custodial Services Project Manager Resume

  • Ensuring staff complies with University and departmental policies and procedures; make recommendations in development or revision of policies and procedures
  • Ensuring team accomplishes tasks in a timely manner
  • Complying with safety procedures, rules, and regulations
  • Inspecting and inventory of furnishings in the common areas
  • Overseeing the quality assurance program, as implemented by the Director of Support Services
  • Performs daily maintenance and servicing of heating and ventilating equipment (punching boiler tubes, cleaning face plates, lubrication, etc.)
  • Performs required daily maintenance and servicing of heating and ventilating equipment (punch boiler tubes, cleaning face plates, lubricating, etc.)
  • Conduct performance reviews with custodial staff including the establishment of performance standards and ensuring standards are met

Experience For Custodial Services Manager Resume

  • Confer with university departments to coordinate building cleaning standards
  • Be responsible for directing and managing all custodial personnel and the work effort for all custodial services
  • Assist the Government in managing the recycling program
  • Assist in planning and assigning work in campus buildings to assure established standards are maintained
  • Determine staffing and equipment needs for special projects, office relocation and furniture moving
  • Distribute custodial cleaning equipment and materials using department vehicle
  • Keep paper and electronic records relating to building services performed, materials and supplies distributed, usage of supplies, etc

Experience For Custodial Services Lead / Floortech Resume

  • Participate with interviewing and recommend hiring decisions
  • Identify and report problems, assist in routine problem solving and troubleshooting of equipment
  • Responsibility – they take ownership of decisions and actions; they follow through by doing what they say they are going to do
  • Completes required training. (10% of time)
  • Provides maintenance repairs such as but not limited to light bulbs, shade cords, pencil sharpeners and limited glazing
  • Starts heating stoves as assigned
  • Responsible for overall accuracy and adherence to contract cleaning schedule

Experience For Custodial Services Technician Resume

  • Support the department and its management and co-workers by maintaining a positive, “I care” attitude which supports departmental goals and standards
  • Direct, and supervise, staff or contractors cleaning apartments
  • Establish unit work plans and general work planning tasks
  • 1st shift, rotating weekends and hoilday's
  • 2nd and 3rd shift, rotating weekends and holiday's
  • Assign staff to provide emergency cleaning services to resolve problems
  • Inspect buildings for cleanliness, thoroughness of housekeeping work and progress of work orders and take corrective action when necessary

Experience For General Manager, Custodial Services Resume

  • Order cleaning supplies and equipment to issue to employees
  • Inspect interior and exterior assigned areas for building structure repairs or maintenance and follow-up to determine completion
  • Attend safety meetings and training sessions when requested
  • Attend professional training sessions when requested
  • Promote quality customer service by working with customers to solve issues or address complaints
  • Perform cleaning work on an emergency basis
  • Clean entrance areas, including snow removal to maintain appearance of exterior areas
  • Daily progress inspection of all special project assignments and noting in daily log
  • Conduct formal classes on new policies and procedures. Monitor retraining efforts when necessary

Experience For Section Manager, Custodial Services, Isd Resume

  • Initiate on-line work orders for maintenance and repair of building components and fixtures
  • Serve as a Balanced Scorecard executive champion or measure owner; collect and analyze data for Building Services Department strategic measures
  • Activity Space Cleaning
  • Complete all documentation accurately of cleaning task sheets, schedules and projects
  • Utilize manpower, equipment, material, time and cost in the executing and accomplishment of custodial work objectives
  • Reviews job applications. Participates in the interview process and recommends hiring of staff
  • Resolves personnel problems and complaints and provides advice and guidance regarding career development. Recommends discipline or termination of employees
  • Maintains records and reports relating to custodial personnel

Experience For Shift Supervisor, Custodial Services Resume

  • Orders supplies and cleaning products; prepares inventory reports of supplies and equipment. Issues uniforms to employees
  • Implements safety program for custodial staff including management of records and documentation. Provides feedback and suggested improvements to safety program
  • Knowledge of housekeeping standards, procedures and methods
  • Occasionally lift, carry, or otherwise move objects and materials weighing up to 40 lbs
  • Start heating stoves
  • General Cleaning
  • Conduct daily campus building inspections and provide written reports and guidance to supervisors and custodial personnel

Experience For Director of Custodial Services Resume

  • We are caring
  • Gathers and disposes of trash and wastes
  • Lifts/moves various heavy objects; works from ladders and scaffolds of various heights
  • Unlocks and locks up office and buildings
  • Perform routine, repetitive tasks on a continuous basis
  • Climb ladders and scaffolds
  • Exercise care in the use of tools and equipment

List of Typical Skills For a Custodial Services Resume


Skills For Custodial Services Supervisor Resume

  • Basic Computer skills to complete online training using IDEXX online training tools
  • Basic Computer skills in order to complete online training and access information relevant to career and employee life
  • Communicate effectively and engage with co-workers and customers as well as provide quality customer service with internal and external customers
  • Work productively alone or effectively function in a team environment
  • Two years’ experience driving and successful completion of the Rutgers Defensive Driving course
  • Experience working in a team-cleaning environment
  • Have a valid driver’s license and completion of defensive driving course within 6 months of employment
  • Strong written communication abilities including proper grammar, punctuation and sentence structure

Skills For Custodial Services Specialist Resume

  • Operate building mechanical­ systems
  • Skill to handle the complete cleaning (interior and exterior) and maintenance of boiler equipment
  • Valid Washington State Driver’s License
  • Experience using equipment typically used in a housekeeping operation
  • Experience working within an institution or in a higher education environment
  • Experience supervising custodial services staff in an academic or large institution
  • Experience in applying the principles of Balanced Scorecard and Lean in a large diverse organization
  • Experience managing custodial service contracts
  • Experience supervising a diverse and large maintenance/custodial in-house or contract workforce at a college or university

Skills For Custodial Services Project Manager Resume

  • Experience using a Computer Maintenance and Management System such as TMA
  • Five years’ experience in facilities operations or housekeeping services required
  • Three years’ experience in facilities operations or housekeeping services required
  • Reasonable progressively responsible management experience in labor intensive support services is necessary
  • Some experience in managing employees in a unionized setting is desirable
  • Operate a computer and other equipment on a frequent basis
  • Four years of managerial work experience in a custodial industry to include supervisory, management, and custodial contracts
  • Experience delivering full-service custodial services in an industrial setting

Skills For Custodial Services Manager Resume

  • Inspecting custodial equipment in assigned area after each use, reporting problems to the Custodial Services Assistant Manager, and noting in daily log
  • Operating as liaison between building occupants and University Housing personnel
  • Assisting on committee with screening and hiring process
  • Being onsite during assigned hours and the being able to report back within two hours
  • Filling in during absentees
  • Assisting in orientation and training of new employees
  • Evaluating and performing Process Improvements to their work areas
  • Cleaning and sanitizing bathrooms and showers
  • Hiring and training new team members, students, and temporary employees

Skills For Custodial Services Lead / Floortech Resume

  • Conducting spot checks daily on team members and conducting written inspections monthly to ensure productivity and quality of work complies with set standards
  • Directing staff in safe and appropriate procedures and cleaning methods
  • Inspecting assigned areas daily by the end of each shift to ensure all custodial services meet department standards
  • Maintaining custodial equipment
  • Filling in for the manager when away or absent as assigned
  • Removing trash and debris
  • Resupplying bathrooms and supply closets
  • Utilizing computerized maintenance management system on PC’s, PDA’s or similar devices to data enter, print and review work orders
  • Working with other staff to provide daily, weekly or alternate day maid service and linen service for conferences and international residents

Skills For Custodial Services Technician Resume

  • Overseeing the quality assurance program, as implemented by the Manager of Custodial Services
  • Replacing broken chairs
  • Operating scrubbing, burnishing, shampooing, and vacuuming machines, and related equipment
  • Sweeping, mopping, burnishing, waxing, and vacuuming floors
  • Reporting building needs, following manufacturers operating and care guidelines
  • Removing snow from Housing & Residence life building entrances and walkways
  • Diluting cleaning solutions, stocking custodial closets, and main supply closets

Skills For General Manager, Custodial Services Resume

  • Moving and setting up furniture in the classrooms and living areas
  • Inventorying, bagging and tagging of personal property left in rooms
  • Maintaining close contact with the Director of Support Services to discuss the housekeeping needs for the facility
  • Cleaning and maintaining of restrooms
  • Coordinating the cleaning schedule for work areas

Skills For Section Manager, Custodial Services, Isd Resume

  • Supervising and evaluating performance of assigned staff
  • Ensuring staff are complying with safe procedures, rules, and regulations
  • Inspecting and logging of fire extinguishers in assigned areas
  • Checking stock to determine inventory levels and stocking supplies in all areas as needed for distribution
  • Accomplishing related results as needed by performing related tasks
  • Working with Housing Pro-life and student staff to insure students are provided a safe and healthy environment to maximize their success
  • Use the proper procedures on carpet and upholstering including shampooing, damp surface, extractions, spot cleaning, vacuuming, etc

Skills For Shift Supervisor, Custodial Services Resume

  • Prepares brief written memoranda for supervisors regarding building damage or problems observed during cleaning assignments
  • Inspect buildings to determine cleaning needs; analyzing workloads and creating job assignments for staff
  • Perform porter services that could include cafeteria cleaning and care during food service operations, moving boxes and deliveries as directed
  • Assists in the personnel evaluation process by developing draft evaluations, reviewing with the Manager and, upon approval, reviewing with staff
  • Develop budget projections including staffing and material/supply requirements
  • Complete operational requirements including forecasting, facilities layouts, inventory, etc

Skills For Director of Custodial Services Resume

  • Attend professional development activities and design training curriculum housekeeping staff
  • Assists in creating and maintaining custodial policies and procedures
  • Meet with Building Coordinators and other clients on a regular basis to insure services are meeting expectations
  • Ensure availability of cleaning/sanitizing materials/equipment
  • Washes walls, windows, etc; prepares cleaning solutions as needed according to written or oral instructions
  • Start heating stoves, lock and unlock building
  • Oversee payroll, time keeping, leave time, and employee issues

List of Typical Responsibilities For a Custodial Services Resume


Responsibilities For Custodial Services Supervisor Resume

  • Determine daily employee schedules - staffing, job priorities, and assignments
  • Experience creating metrics, reports, and PowerPoint presentations for KPI’s, Cost Avoidance and Savings, is desired
  • Plan, develop and execute effective schedules for cleaning all areas of your responsibility to the level required by the established standards
  • Hiring, training new team members, students, and temporary employees
  • Responsible for 3 month, 6 month, and yearly performance evaluations of Housing & Residence Life Cleaning Specialists on assigned team
  • Repair carpet seams, snags, and fuzzing
  • Notifies Custodian Engineer if equipment or heating plant need attention or if supplies are needed
  • Plan and conduct training sessions for employees

Responsibilities For Custodial Services Specialist Resume

  • Determine staffing needs for buildings; oversee custodial activities in assigned area of responsibility
  • Monitor, inspect and assess employee performance providing feedback necessary to meet performance standards
  • Maintain safety standards; reports employee incidents and accidents, and unsafe working conditions
  • Assign building keys to custodial staff and maintains key security
  • Identify reports and takes corrective action to resolve maintenance problems; report and act upon building security, maintenance, and potential safety hazards

Responsibilities For Custodial Services Project Manager Resume

  • Provide leadership for process improvement initiatives using Lean principles and practices
  • Succeed in a fast-paced, multi-tasking environment
  • Work variable nights, weekends and/or holidays, on-campus or off-site, depending upon work conditions and demands
  • Pushes and/or pulls (appliances) using appliance dolly up to 200 pounds
  • Assists in the recruitment process including development of recommendations for hire
  • Follow all safety rules and requirements including the proper use of personal protective equipment (PPE) as required

Responsibilities For Custodial Services Manager Resume

  • Principles and practices of organization, management, supervision, and training
  • The English language, punctuation and spelling
  • Prepares and monitors department’s budget
  • Work with all managers or designee to ensure building spaces are arranged according to building schedules; set up tables and chairs for meetings/events and assist with moving furniture as requested
  • Empty residence hall rooms
  • Minor Repairs and Floor Maintenance
  • Compiling reports for Assistant Director for Housing Facilities on inspections and communicating to staff their areas of excellence and areas needing improvement
  • Motivate staff in a positive manner
  • Assessing damages and cleaning needs when apartments are vacated, working with Housing & Residence Life staff and vendors to insure schedules are met for re-rented apartments and providing periodic and final inspections for unit readiness

Responsibilities For Custodial Services Lead / Floortech Resume

  • Install, replace, or repair burned out lights and window coverings
  • Utilize floor care processes and procedures to improve and maintain floor surfaces of all types
  • Performs management level responsibilities involving the assignment and direct supervision of custodial supervisors/employees in maintain cleanliness and sanitation as follows: building interiors, offices, classrooms, fitness centers, laboratories, furnishings and equipment, building entrances and exterior walkways
  • Responsible for training new employees in proper custodial procedures for the use of manually operated tools, electrically-powered machines, cleaning compounds, solvents and chemicals
  • Requisition supplies and equipment for custodial use
  • Monitor and assist with preparation of custodial budget

Responsibilities For Custodial Services Technician Resume

  • Interview and recommend applicants for custodial positions
  • Supervise work crews in set-ups for special projects or events
  • Attend specified University sponsored events and meetings
  • Provides custodial support by directing and managing custodial personnel. This includes assisting the Government team with recycling programs, identifying innovative solutions, and driving operational efficiencies
  • Establish and implement a QA/QC plan to minimize/address tenant complaints

Responsibilities For General Manager, Custodial Services Resume

  • Answers questions and advises Assistant Custodians
  • Performs service and repairs to existing building or equipment such as but not limited to lights, switches, outlets, shades, limited glazing, door hardware and minor plumbing repairs
  • A. Oversee the custodial maintenance in campus buildings
  • Take physical inventories of supplies and equipment; maintain records
  • Inspect building furnishings, equipment used by residents and custodial equipment as required and call-in work orders; follow-up to achieve repair or replacement
  • Service as a liaison with other Campus Services personnel to coordinate maintenance and custodial services for buildings
  • B. Supervise Custodial Employees

Responsibilities For Section Manager, Custodial Services, Isd Resume

  • Document and maintain employee attendance records
  • Approve and process employee vacation requests and overtime
  • Inspect and evaluate employee work performance - quality and quantity of work
  • Administer corrective discipline as necessary
  • Conduct performance evaluations of custodial staff
  • C. Responsibilities for Workplace Health and Safety

Responsibilities For Shift Supervisor, Custodial Services Resume

  • Review equipment operation to ensure safety regulations and procedures are followed
  • Review workplace health and safety expectations with employees
  • Follow and enforce health and safety rules
  • Report unsafe acts and conditions, immediately
  • Investigate workplace accidents in a timely manner
  • Provide health and safety instruction for employees

Responsibilities For Director of Custodial Services Resume

  • Incorporate safety and health objectives into annual performance evaluations
  • Provide back-up support to other CSS and Custodial Superintendent
  • Serve as liaison with campus staff
  • Positively support all management directives and actively promote the purpose and foundational values of Building Services. Ensure adherence to Facilities Building Services Department (BSD) protocols and all University and Facilities Services policies and procedures, including the Facilities Services Leadership Standards
  • Responsible for the overall supervision, development, and management of assigned staff
  • Supervise approximately 35 custodial staff, including selection, training, acting upon leave requests, reviewing and approving timecards, and conducting annual performance evaluations
  • Address and resolve employee performance and behavioral issues
  • Conduct and/or participate in fact findings, and implement employee corrective action as required

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