Expert Sales Resume Sample

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Nayeli Deckow
57478 Christopher Knolls,  Dallas, TX
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Work Experience

Leader, Expert Sales
12/2016 - PRESENT
New York, NY
  • Define the quantitative and qualitative targets for the sales-people in the TTS sales team
  • Ensure the availability of the right number of sales-resources are available and the management of their skills with regards of the offers in the TTS sales-team
  • Identifies, develop and responds to opportunities inside target-customers
  • Manages the relationship with other sales-organizations in ATOS (MS Client Management, Markets) and with Partners to ensure realization of the sales targets through other sales channels
  • Initiate programs to generate sales-leads in cooperation with business development and marketing
  • Ensure that TTS bids to customers are delivered through the MS bid-factory
  • Ensure that the sales-pipeline is at all tines correctly reflecting all the sales-opportunities in TTS
  • Ensures that sales-opportunities are correctly brought in the Rainbow process
  • Leads or participates in the account-planning process when relevant
Sales Ops Process Mgt Expert
03/2013 - 06/2016
Chicago, IL
  • Ensures that Customer satisfaction is always a top priority for the sales-team and initiates any actions
  • Deliver Commercial Product Financial Targets for China
  • Increase Commercial Product market share in China
  • Oversees the Lead Management Process for the department and keeps store leadership informed accordingly. This includes: timely follow-up of all Leads and ensuring associate understanding of the Lead follow-up process. Provides training to ensure associates understand how to "keep it sold" (to drive positive impact with respect to returns and exchanges.)
  • Cascades communications about upcoming events, product updates, selling process requirements and Company/business initiatives, ensuring store leadership and mattress sales associates understand the implications. Maintains thorough knowledge of available merchandise, services, and current sleep solutions
  • Ensures the sales floor is clean, well-stocked, orderly and ready all day; maintains price integrity; performs opening and closing procedures; and housekeeping tasks. Performs housekeeping maintenance in store as needed, and coordinates assignment of tasks. Assists in performing promotional ad setup and take down without error or omission
  • Proven track record of achieving or overachieving targets
  • Commercial and business awareness with excellent negotiation skills
  • Self-motivated with a strong drive and a confident approach towards customers
Expert Sales
04/2006 - 01/2013
Philadelphia, PA
  • The ability to understand enterprise customers needs and to convert them into convincing solution proposal
  • Excellent written and spoken English and German (mandatory)
  • Flexibility to cope with very different type and needs of customer as well as changes in the service portfolio
  • Willingness to travel (extensively)
  • Help define & refine the sales processes (improvements) for implementation both in countries already on SAP and for future deployments (US, China, …)
  • Build a Key User community and involve them early on in the process
  • Work out test scripts and organize adequate testing


Clark Atlanta University
2002 - 2006
Master's Degree in Related Field

Professional Skills

  • Excellent interpersonal and communication skills (including presentation skills)
  • Strong problem-solving and analytical skills in various settings (countries, different parts of business, varied cultural environment)
  • Demonstrated leadership and observation skills
  • Strong multi-tasking skills and thrive in a fast paced, matrix work environment
  • Strong business development/negotiation skills
  • Proven commercial/sales experience in hi-tech environment (payments industry experience a definite advantage)
  • Excellent time management skills for territory management

How to write Expert Sales Resume

Expert Sales role is responsible for leadership, architecture, finance, training, integration, database, reporting, design, digital, modeling.
To write great resume for expert sales job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Expert Sales Resume

The section contact information is important in your expert sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Expert Sales Resume

The section work experience is an essential part of your expert sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous expert sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular expert sales position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Expert Sales resume experience can include:

  • Supporting Milestone validation, bench-tests and test drives
  • Experience developing and executing an Account Plan to ensure account stabilisation and drive growth into the account
  • Excellent professional communicator in person, online and in writing
  • Healthcare sales and/or marketing experience within the healthcare environment
  • Working experience, thereof 4+ in operations or related area
  • Experience working with multinational, cross cultural, cross-functional teams to reach a desired and successful outcome

Education on an Expert Sales Resume

Make sure to make education a priority on your expert sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your expert sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Expert Sales Resume

When listing skills on your expert sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical expert sales skills:

  • Strong market development/customer engagement skills
  • Good presentation skills both verbal and oral
  • Proven record of successful sales experience in a multinational environment (by preference Europe) resulting in increased revenues
  • Solid experience working in this field
  • Developed business development skills in positioning the commercial product key attributes
  • Strong customer service experience that incorporates building long-term relationships to achieve set objectives

List of Typical Experience For an Expert Sales Resume


Experience For Leader, Expert Sales Resume

  • Acquire potential new customers and maintain good relationships to exitsting clients with the aim of winning new business
  • Ensure that customer satisfaction is always a top priority and initiate any actions needed to bring customer satisfaction to the highest level
  • Act as thought leader by providing feedback, sharing requirements and concerns, but also by proactively identifying solutions
  • Develop and implement ongoing learning programs for existing AE’s to address areas of sales weakness and maximize AE productivity over time
  • Scale across SAP Leonardo indirect selling partners to drive enablement and e-learning curriculum delivery
  • Deep understanding of datacentre transformation, application platforming, workplace migrations and IT service integration
  • Utilize various technology methods including webinar training to service accounts
  • Plan and conduct training to the user community
  • Define and follow-up KPI’s and dashboards, in cooperation with the Sales Reporting Specialist

Experience For Sales Ops Process Mgt Expert Resume

  • Design and execute in-person training, such as bootcamps and accreditations and FKOM
  • Build enablement content working closely with SAP Leonardo SME’s and COE
  • Define and implement sales-plan according to the sales-go-to-market model and the global strategy
  • Business fluent English and German in writing and speech; further language is welcome
  • Contribute to the introduction and go-live process
  • Foresee and give adequate post go-live support
  • Work together with the SAP team (internal & external IT community) on improvements/change requests, technical issues and configuration of the system
  • Use project management techniques to stick to deadlines, scope and quality of implementation
  • Communicate to management on status

Experience For Expert Sales Engineer Resume

  • Organize and execute all required activities to deliver high quality specifications and designs that meet the business process requirements and that enable ESP’s to design and implement the required IT solutions, within boundary conditions like budget, timing and architecture
  • Validate designs and IT solutions as they are created by ESP’s
  • Fully understand core requirements and business implications to strategically advise on senior management decisions
  • Interpret information, leverage insights, and utilize the sections of the Policy to provide strategic guidance and recommendations to Regional and MU based Sales and Split Coordinators
  • Lead, influence, and champion best processes and behaviors to re-enforce accountability for smooth end-to-end process execution
  • Work as part of a global Enablement team to contribute significantly to all SAP Leonardo Sales enablement activities across all regions

Experience For Mattress Sleep Expert Sales Resume

  • Design, build and implement global and regional enablement programs that are highly complex based on diverse regional requirements, number of resources involved and target learner audience needs
  • Design, build and maintain core e-learning curriculum for all SAP Leonardo AE Sales Specialists, the regional SAP Leonardo “champions,” and partners’ sales specialists
  • Design, build and maintain SAP Leonardo e-learning curriculum for all SAP sales roles (generalists, other specialists, etc.). Work with others primarily responsible for enablement of these SAP roles to ensure effective deliverly of the SAP Leonardo e-learning curriculum
  • Excellent communication and interpersonal skills to work with and influence customers and senior business executives
  • Experience in similar role and proven back-ground in sales and management of IT-services /technologies

Experience For Business Process Expert for Sales Resume

  • Emotional intelligence to build and manage strong customer relationship
  • Design, build and execute new hire enablement programs to ensure that all new AE’s are productive
  • Align with SAP Leonardo Pre-Sales Enablement to ensure optimum utilization of SME’s and COE on content creation
  • Create and manage on-going enablement plans for SAP Leonardo Sales Specialists, helping them to analyze how SAP’s solutions fits to customer requirements with training activities, participation in specific enablement programs, etc
  • Identify Sales roles enablement needs, manage GCO University engagement and enablement delivery including managing content assembly, coordination and delivery of Enablement sessions
  • Support the GCO global team to develop and apply a standardized/consistent enablement framework for Analytics
  • Establish feedback mechanisms and provide feedback from key sales stakeholders into the regional SAP Leonardo teams

Experience For Expert Sales IT Madrid Resume

  • Cooperate closely with key SAP Leonardo stakeholders, including regional sales, COE, product management and software development departments to keep knowledge of the SAP Leonardo portfolio up to date
  • Ensure proper sales best practices for SAP Leonardo including sales success stories, use-cases, customer references, and recurring communication activities
  • Overall experience in a high-tech industry with 3+ years of demonstrated training experience in net new sales, go-to-market programs, direct or indirect sales or marketing
  • Deliver sales results compared to the sales-budget for the assigned region (Order Entry, External Revenue)
  • Identify customer needs in his territory and feed-back those needs to the TTS organization for new-offers to be developed
  • Flexible, pro-active, self-motivated and self-starter individual who is eager to learn and has a keen perception
  • Willingness to travel within the German part of Switzerland (approx. 80%)

Experience For Sales Ops Business Enablement Expert Resume

  • Manage the administrative tasks assigned to the support team
  • Proactively provides feedback on market trends and competitive activity
  • Understanding of the ability to provide sales service within the Indian market; preferably within the Financial Services, Travel and foreign currency industries
  • Demonstrated ability to work and achieve sales results autonomously
  • Leadership Communication: Leverage existing communication channels to position yourself and extend your expertise to the broader operations community. Share learnings, showcase successes, and secure buy-in by creating trust with a consistent message. Manage and enable change towards smooth adoption. Produce high quality assets and assist junior peers in building their expertise

List of Typical Skills For an Expert Sales Resume


Skills For Leader, Expert Sales Resume

  • Prior consultative experience required
  • Relevant and proven sales and product experience in a technology commercial role or in the card and payments space
  • Proficiency in English (multi-language skills are an important asset)
  • Prior Account Management, Customer Engagement or related work experience
  • Business and budget planning experience
  • Experience executing business development strategies for large or complex customers or industry verticals in a highly competitive landscape
  • Prioritise and select restaurants to partner with UberEATS
  • Establish good relationship between customer and TomTom project teams

Skills For Sales Ops Process Mgt Expert Resume

  • Closely cooperate with the Business Finance
  • Assure effective internal/external customer relationships so that their needs are mutually understood, expectations managed and customer satisfaction achieved
  • Relevant sales and product experience in a technology commercial role or in the card and payments space
  • Innovative individual, strong team player, decisive and results driven
  • More than 5 years of experience in relevant business area
  • Analyzing, Tracking and follow-up of reported/detected issues
  • Processing product Sales towards banks and new customers (merchant & telco’s) of the MC Switching products
  • Understanding of the main drivers affecting the customers’ industry and the ability to articulate these in detail

Skills For Expert Sales Engineer Resume

  • Mange strategy regarding program growth and optimization. Participate in sales process with client facing presentations, preparing RFP’s
  • Travel regularly to TT Map delivery engineering development centers e.g. Gent and Lodz, to meet with db engineering experts and product owners
  • Thorough understanding of navigation, Traffic TPEG service and Traffic Quality tooling
  • Cover as well core switching as a ‘wide set’ of value add processing product for different market segments
  • Cover as well core switching as a ‘wide set’ of value add Switching product for different market segments
  • Track record in achieving business development targets, account growth targets and building customer relationships through customer sales
  • Manage and execute processes and tools for growing UberEATS
  • Ensure contract management excellence cross PO including the governance and tools

Skills For Mattress Sleep Expert Sales Resume

  • Prepare the commercial guidelines for contract management with the coordination of overall sales strategy, Business Plan, Industries and Marketing
  • Coach Sales Support and ensure building analytical capability in the Sales Centre
  • Live greater area of Hannover allowing daily commute to Office
  • Working in an XaaS environment
  • Sales towards banks and new customers (merchant & telco’s) of the MC Switching products
  • Knowledge of MasterCard Commercial products and/or Corporate/Commercial Banking
  • Walk restaurant partners through our app and how to use it in the most efficient way possible

Skills For Business Process Expert for Sales Resume

  • Upload and assess menus and photos for the UberEATS app
  • Work with the Restaurant Operations team to deliver maximum value to our restaurant partners
  • Drive for results and Leadership ability to drive others into action
  • Attend all relevant project meetings with customer
  • Support integration and validation expeditions together with the customer and report status and progress to project team and ensure thorough follow up of issues observed

Skills For Expert Sales IT Madrid Resume

  • Drive the enablement programs for the business and sales stakeholders to leverage, adopt, and adhere to defined core processes or tools
  • Provide business support to the Sales Leadership Team and act as business partner for the Sales Leadership Team
  • Execute standardised financial processes and assess implications of decisions on selective areas of P&L; develop improvement proposals
  • Provide evaluations, performance analysis and proposals to Sales Leadership Team management
  • Support of Sales strategy documents and monthly execution documents
  • Lead annual the contract management process and propose process improvements
  • Prepare & analyse end of period data on Polyolefin, Application, Customer Category and customer level to identify opportunities through difference levers optimisation
  • Monitor Sales Manager performance Volume / Margin/ Price and propose improvement actions
  • Participate in allocated improvement projects in the Sales Function

Skills For Sales Ops Business Enablement Expert Resume

  • Strive permanently to support sales organization on the topic of analysis to accomplish a high competence level for relevant stakeholders
  • Liaise with internal customer and external service providers and uses feedback to develop and improve business process change
  • Willingness to develop expertise in Digital maps and linked data models
  • Become expert on TomTom Map Exchange format
  • Willingness to become acquainted and work with tools like Jira, confluence, API services and other
  • Understand needs of an SAP sales rep

Skills For Sales Business Performance Expert, PO Sales Resume

  • Typically requires at least 7 years’ experience in Windows Technical Support role or equivalent Technical pre-sales experience working with c-suite client level
  • Overnight travel approximately 40% of the time
  • Expert knowledge of Acxiom’s products, services, and solutions
  • Sales team in MCE Switch
  • Manage and develop sales pipeline leveraging the platform resources in the region. This includes initiating and conducting direct sales calls, communicating and coordinating with the platform product development teams in GP&S, coordination with AP’s division account teams and establishing networks in the industry
  • Pro-actively identify and prioritize initiatives that drive customer and MasterCard revenues. Develop, coordinate, and deliver sales presentations to identified opportunities in collaboration with divisional expert sales and account teams
  • Understand challenges and risks and execute a process to manage these effectively
  • Solid understanding of payment business and eco systems

Skills For Ubereats Expert, Sales Resume

  • Deep knowledge of MasterCard products and the MasterCard platform value proposition
  • Confident with public presentations and internal & external customer engagement meetings through presentations, discussions and development of proposal documentation
  • Establish quantifiable competitive positions for MasterCard communicating and consulting with prospects regarding new and existing products
  • Lead the Commercial Product strategy plan according to objectives set by Commercial Product management for China
  • Oversee multiple projects and initiatives concurrently
  • Technical background combined with business perspective
  • Knowledge of Mandarin helpful
  • Technical aptitude with the ability to translate technical features and benefits into sales propositions for customers
  • Retains and profitably grows revenue targets through proactive management of assigned store/branch relationships within a defined territory using a self-managed activity plan

Skills For GPG R&A Sales Configurator Expert Resume

  • Monthly review and interpretation of revenue results as provided by the business to assess performance versus target and to understand any trends, opportunities and under-performance of stores/branches
  • Development of contact plan based on monthly results to meet the servicing needs of businesses in territory, this would include, KPIs on contact (phone and face-to-face), other activities such as training and revenue growth developed appropriately and self-regulated based on the understanding of the defined territory and market requirements
  • Increase revenue through each assigned store/branch by proactively working with existing and new staff members on the benefits of the multi-currency travel card
  • Proactively manages the satisfaction levels of all store/branch within the defined territory and works closely with various business units within MasterCard to resolve any potential issues impacting the store/branch levels of business
  • Prioritize initiatives and has clear action plans for those branch/stores where revenue growth is trending below anticipated growth levels

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