Executive Management Resume Sample

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Milo Stiedemann
47383 Carter Mission,  Los Angeles,  CA
+1 (555) 413 6402

Work Experience

Client Management Executive
05/2017 - PRESENT
Dallas, TX
  • A unique opportunity to use the skills and competencies learned to deliver a business solution to help drive the company’s future growth. This phase includes Project Management Training, focused business acumen and Presentation Skills training
  • Outstanding health benefits and 401K
  • Stable company. Fortune 200 with a family feel
  • Company Culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
  • Formulate, execute and manage programs to increase client’s early engagement (onboarding), increase wealth management product penetrations and ad hoc projects
  • Third level qualification in a Business or Marketing field
  • Excellent knowledge of MS Office - Word and Power Point in particular
  • Previous experience in producing professional sales documentation
Director of Campaign Management & Executive Engagement
12/2010 - 03/2017
Boston, MA
  • Experience in using Salesforce.com is desirable
  • Experience in Project Management Methodology
  • Experience or knowledge in system testing is advantageous
  • Good PC skills especially in Microsoft Office, Microsoft Visio
  • Good analytical, problem solving, good planning and organisation skills
  • Excellent verbal and written communication skills and pays attention to details
  • Learn and understand company’s products, competitors and positioning within industries
  • Present Ariba’s solutions in a compelling, positive and professional manner
Executive Director, Enrollment Management
02/2005 - 11/2010
Detroit, MI
  • Hire, mentor and develop team members’ technical and business skills
  • Strong leadership ability to identify and select products to fill future pipeline
  • Portfolio team management skill to optimize resources to deliver results
  • Identify and manage risk; able to make decisions under pressure
  • In depth knowledge of generic industry
  • Develop strong future pipeline based on market information
  • Analyze information from various sources and convert it into compelling facts that enable
  • Present SAP Ariba’s solutions in a compelling, positive and professional manner


Evangel University
2000 - 2005
Bachelor's Degree in Business

Professional Skills

  • Strong IT literacy skills, including intermediate excel skills and navigating and understanding websites to quickly and efficiently assess content
  • Strong leadership, management skills, and business ownership skills
  • Proven innovative problem-solving and strong decision making skills required
  • Demonstrated skills and experience in database design and optimizing processes and workflows
  • Maintain active workload by excellent prioritization and planning skills
  • Exceptional Phone Support skills (Soft Skills) – able to speak clearly and definitively
  • Energetic and driven with the ability to demonstrate excellent relationship management skills

How to write Executive Management Resume

Executive Management role is responsible for government, database, design, planning, powerpoint, trading, retail, finance, credit, training.
To write great resume for executive management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Executive Management Resume

The section contact information is important in your executive management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Executive Management Resume

The section work experience is an essential part of your executive management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Executive Management resume experience can include:

  • Assists in sending and coordinating all agency related communication in accordance to the Company’s policies and procedures. This includes but is not limited to the Intermediary Circulars, information and publication included in the Agent Welcome Kit
  • Business development and overall marketing skills
  • To be able to communicate effectively and work efficiently as part of a small team who integrate with all areas of the business
  • Generates creative ideas to ensure product is used effectively
  • Existing experience with AMEX GBT online booking tools (Axiom, Concur, GetThere), including maintenance, issue resolution and consultation
  • Designs and facilitates effective meetings by defining concise agendas, acting as a timekeeper, summarizing action items and maintaining minutes / records

Education on an Executive Management Resume

Make sure to make education a priority on your executive management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Executive Management Resume

When listing skills on your executive management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical executive management skills:

  • High level of self-motivation and drive together with strong networking skills
  • Strong analytical, negotiation, problem solving, interpersonal, and public relations skills
  • Strong PowerPoint skills with high proficiency in Excel, Word, etc
  • Be able to integrate effectively into a small group and operate as a team
  • Experience in senior credit approval/commercial lending and/or underwriting, with deep SBA experience
  • Responsible for growing client revenue through a combination of exceptional relationship management and consultative sales skills,

List of Typical Experience For an Executive Management Resume


Experience For Client Management Executive Resume

  • To effectively and timely prepare, monitor and provide reports to both internal and external parties with analysis and action plan
  • To be able to use the experience and key learning from the previous campaign to give recommendations for the new campaigns launching
  • Strong financial acumen required to leverage the key drivers of client profitability statements
  • 1 – 2 years Category Experience
  • Automotive retail General Manager experience
  • Strong financial and business acumen and the ability to drive revenue and profitability

Experience For Director of Campaign Management & Executive Engagement Resume

  • Experience in SMART, Single View, SAP, GSMIS and ABOR is advantageous
  • Collecting and integrating ongoing insights/analysis (consumer, category, channel, shopper and customer) to create a compelling category story
  • To assist in approving and documenting the setting of Balloon and RV payments with guidance
  • To conduct Kick-off meeting with both internal and external parties to brief the launching campaign and make sure the campaign run smoothly
  • To efficiently use project tracking to ensure the completion of the launching process
  • To take responsibility for incoming invoices from Suppliers and ensure they are checked, approved and passed for payment in a timely fashion
  • To help manage the department mailbox used for internal & external queries & adhere to SLA’s in relation to replying to our Customers
  • To be able to support the team and provide assistance to the Asset Manager when she is working out of the office

Experience For Category Management Executive Resume

  • Support Concur Direct Online booking Tool updates and issue resolution
  • Ownership of monthly global CSAT, TSF & global settlement reporting to the client
  • Ownership of internal monthly hotel attachment reporting and collaboration calls with Service Delivery
  • Lead GBT product implementations by partnering with all regional CM colleagues
  • Develop the potential of the Spirits category through ensuring a shopper focussed approach that benefit the shopper and the retailer

Experience For Executive Director, Enrollment Management Resume

  • Manage internal ad hoc requests for data from National Accounts Team & Marketing Team
  • To quarterly update Partnership Framework in 2 sections – Support and Operations Contact and Reporting Framework
  • To do minute of meeting and follow up until task complete in timely matter
  • To conduct a post campaign launch analysis covering the product and channel performance
  • Creatively prepare informative visual presentations using PowerPoint
  • Diploma in Finance / Accounting / Business or related studies

Experience For Credit Management Executive Resume

  • Problem solving initiatives
  • Create, update and maintain agent’s records for iConnect
  • To prepare Mat Sheets for agent’s ID creation in iConnect
  • Actively supports team to ensure that customer expectations are exceeded and the Company’s goals obtained
  • Perform market research to identify trends and recommend new solutions; Contribute to the development of a business plan to support product investment decisions

Experience For Executive, Agency Management Resume

  • Collaborate with other product solutions managers for industry-segment solutions
  • Coordinate with marketing to develop written materials such as collateral, press releases, bylined articles, e-mail blasts, etc. in support of routine marketing campaigns and produce releases
  • Triage development of capabilities, client implementation, and issue resolution
  • Monitor, evaluate and report on performance of operational and technical activities
  • Ensure that the proposed solutions maximize the clients’ needs, goals and objectives

Experience For Wealth Management Executive Director Resume

  • Schedule phone meetings for DME II's and/ or phone or face - to - face meetings for SAP Ariba Sales Executives
  • Meet or exceed monthly target for scheduled appointments
  • Identify the top 100 Dean’s prospects for the next Campaign and ensure strategies are in place for cultivation and solicitation
  • Put policies and procedures in place around Dean’s correspondence to donors, and briefings to ensure the highest quality of work is presented to the Dean
  • To take responsibility for the approval of operating lease settlements or settlements with a buyback and advise both external and internal customers, ensuring TCF is being adhered to

Experience For Executive Management Trainee Resume

  • To help with End of Lease queries relating to operating leases on a day to day basis and advise both external and internal Customers
  • To take responsibility for actioning the sale of assets on Alfa and raise sales invoices/credit notes as applicable as well as terminating individual assets as appropriate
  • To be able to routinely raise the invoices to Lely as part of the Staged Sale agreement we have in place
  • To assist HCBF in the repossessions area – providing Customer information, liaising with Agents and other areas of the business where necessary and in the disposal process of the assets (in accordance with authority matrix) & to ensure TCF principles are being adhered to
  • To be able to communicate with Repossession Agents, Liquidators, Auctioneers, Remarketing Agents etc in a confident, efficient manner where repossessions, or the sale of assets are concerned
  • To be able to price check assets on new deals (over £100K) and to advise on current market values across a wide range of asset classes
  • To assist where necessary in the Mark to Market exercises & the formulation of the information

Experience For Executive Director, Claims Management Resume

  • To assist & help to drive forward the Asset Management Workflow project with Change Management when required
  • To be able to help with research & the collation of information for the Sector Specialist reports that the team undertake
  • To undertake daily queries from within the business
  • To update current & document new processes & procedures that are required for the team under the rules of the FCA
  • Provides overall client program support to the Global Client General Manager as well as Regional Client Management teams
  • Provide support to Service Delivery UaX Hub teams along with regional and TPN contacts

Experience For Senior Executive Resource Management Resume

  • Provides support and engages directly with the client as needed to resolve escalated concerns and issues
  • Own and monitor shared mailbox for client travel queries, respond or direct to correct internal contact. In support of EMEA & APAC markets
  • Own and maintain clients extensive IATA/PCC/GDS document
  • Supports other internal/external projects as required
  • Collaborates with GCM and regional CM’s on the layout and flow of the review, provides content suggestions and anticipates potential client questions around data or trends
  • Use company CRM application and / or tools to accurately track all activity and customer / prospect interactions
  • Meet or exceed monthly / annual quota
  • Drive growth and develop innovative client focused solutions
  • Lead sales efforts to deliver multiple revenue streams and further penetrate accounts with a focus on driving transactions, premium revenue and supplier revenue

List of Typical Skills For an Executive Management Resume


Skills For Client Management Executive Resume

  • Develops and executes a customer service oriented strategy for communicating, corresponding and tracking prospective students from lead qualification and cultivating relationships through registration
  • Strong people and team communication and coordination skills
  • Excellent presentation skills (both powerpoint preparation and presentation to management)
  • Your skills and experience suit the role, and
  • Commercial experience in Trade Marketing, Shopper Marketing, Marketing, Category Management, Key Account, or Insights and Planning
  • Proven success in consultative selling is required, in addition to demonstrating success in increasing client profitability

Skills For Director of Campaign Management & Executive Engagement Resume

  • Demonstrated expertise in managing global programs and collaborations, including cross-functional project teams
  • Preferably 2-3 years experience in handling project management tasks, delivering detailed
  • Extensive knowledge of financial institution credit policies and procedures. Strong focus on building/maintaining an efficient credit process
  • Experience in underwriting and securitizing CMBS type loan programs (Multi-Family only)
  • Experience in trading on the pos and trade marketing

Skills For Category Management Executive Resume

  • Call center or telesales experience
  • Apollo and Sabre GDS Experience
  • Asset allocation / multi asset class portfolio or sales experience is preferable
  • Excellent attention to detail and an analytical approach
  • Increasing profitability by proactively identifying delivering solutions that continue to add value and expand GBT's web of influence
  • Leading client business planning and client business reviews sessions with alignment of client needs and insights to our offering
  • Enhancing the GBT's value proposition thorough policy consultation, researching white paper needs, and technology road mapping​

Skills For Executive Director, Enrollment Management Resume

  • Working and learning in our fast-paced retail stores and distribution centers
  • Helping and guiding team members in a leadership role
  • Understanding of Social Media and wider digital platforms, including Facebook, Instagram, Twitter, SnapChat and YouTube
  • Striving for top performance as a company
  • Working knowledge of English, mandatory
  • Expereince in modeling and evaluating CRE lending programs
  • Drives client management and planning including understanding program value, vision, and measures of success
  • Drives contract renewal/negotiation, including ensuring pricing and contract terms are aligned with AIM profitability targets

Skills For Credit Management Executive Resume

  • Generate qualified customer / prospect leads through cold calling, responding to inbound leads and marketing promotions and activities
  • Create pricing strategies while contributing to the on-going client P & L management
  • Develop creative, innovative solutions to new client financing's or restructuring's within acceptable credit/risk parameters
  • Generate value proposals for client by optimizing assortment and space, based on the understanding of the needs and strategies of it account
  • Leads sales expansion activities including management and delivery of timely and accurate sales pipeline forecasting
  • Provide ongoing updates on reported issues as needed to ensure understanding and timely completion
  • Review overdue accounts on a daily basis to ensure accounts are trading within the agreed trading terms

Skills For Executive, Agency Management Resume

  • Collaborates with SCS’s Data Intelligence Group to define metrics to be collected, conduct analyses, and develop models providing actionable insights
  • Uses data-driven models to segment applicant population, maximize yields, provide periodic assertions, enable accurate forward-looking enrollment projections, and guide programs in developing classroom sizing and capacity-management strategies
  • Strong followup skills and ability to work under pressure and challenging targets
  • Works effectively in changing environment
  • Working experience, preferably in Telco & Utilities Services
  • Relevant experience in business or technology consulting, health plan/benefits management, or account management

Skills For Wealth Management Executive Director Resume

  • Effective research & problem solving abilities
  • Concur and GetThere Online booking tool experience or familiarity
  • Significant relevant market experience (dealing with UHNW clients or fund management)
  • Experience of working within defined client Service Level Agreements
  • Related experience at Data Analysis or Marketing Knowledge or I&P or Account Management
  • Steering the company towards continuous improvement in processes and procedures
  • Services / Strategic Marketing

Skills For Executive Management Trainee Resume

  • Communicates regularly with divisions regarding hours projected
  • Ensures the right products, dosage forms and technologies are being evaluated and selected for the US pipeline
  • Manages timelines and focuses on proactive planning to manage risk, remove barriers and meet goals
  • Communicates all pre-defined events to team members and other stakeholders according to communication plan
  • Market research, reporting, project management
  • Confidence in dealing with Customers – both internal and external
  • A clear and concise communicator both verbally and in writing
  • Clear and concise communication both verbally and in writing

Skills For Executive Director, Claims Management Resume

  • Plan, direct and implement the organization’s marketing communications activities and strategy
  • Committed to driving any and all corporate initiatives and programs such as "Know How to Ask"
  • DO everything for Kellogg’s to remain Category Captain and win new Captaincies
  • Present solutions and provide consulting support to internal and external audiences
  • Participate in marketing analysis and product solutions discussions
  • Site management for Concur online booking tool and profile tool sites globally
  • Strategizes activities of the divisional forecasting teams in support
  • Research and resolve escalated online booking tool issues
  • Interface with clients, CGM’s and all AMEX GBT technology groups that support the online booking tools

Skills For Senior Executive Resource Management Resume

  • Collection of outstanding accounts in accordance with company policy
  • Communicate, either via telephone, email or face to face, with clients to negotiate payment arrangements on outstanding balances on escalated matters
  • Collaborates and consults with other SCS departments, as well as Main Campus entities for best practices and coordination of enrollment management efforts
  • Leads the Enrollment Management committee, monitoring enrollments, tracking progress towards financial goals, and discussing current problems to identify and implement solutions
  • Develops and executes effective and accessible enrollment reports to communicate enrollment progress and plans to the Dean, Dean's Cabinet, staff, and administrators
  • Strong organizational abilities with a keen attention to detail

List of Typical Responsibilities For an Executive Management Resume


Responsibilities For Client Management Executive Resume

  • Demonstrate the ability to create strategic vision, build action plans and set client goals
  • Drives the portfolio re-prioritization exercise for all pipeline products
  • Experience Required; Associated with progressive responsibility and applicable to job responsibilities
  • Experienced phone manner
  • Developing an in-depth understanding of key business drivers, organizational culture and the competitive position of their assigned clients
  • Work cross functionally internally on brand planning process through presenting market data at the kick off meeting

Responsibilities For Director of Campaign Management & Executive Engagement Resume

  • Research the marketplace and competitive products and services to highlight the value that distinguishes GBT products, leverages MI, benchmarking and technology as critical value drivers
  • Facilitate end to end resolutions utilizing internal resources and partnering with GBT support groups
  • Assist with vendor programs partnering with Global Business Consulting or the Client Solutions Manager
  • Key point of contact for the client’s travel program assisting with tactical day to day navigation of support requests and travel information
  • Ensure client's knowledge and performance categories. Knowledge of the performance trends of the categories being an expert in it account
  • Acts as a trusted advisor for clients, proactively identifying opportunities to address client objectives (e.g., improve cost of care for their members)
  • Demonstrate the ability to proactively build and maintain a comprehensive network both internally and externally in order to successfully navigate through a client organization
  • Ensure actions taken to recover overdue amounts are clearly noted on all customer accounts. This includes the requirement to audit the standard of notes recorded
  • Establish satisfactory payment patterns for accounts, in accordance with performance standards

Responsibilities For Category Management Executive Resume

  • Exposure to change management and general operations
  • Demonstrate a high level of creativity and compassion to achieve a high level of service standard, in both Customer Service and the Collection of Overdue Accounts
  • High level interpersonal skills including demonstrated verbal and written communication skills necessary to communicate effectively at all levels, with team members, customers and members of other work groups
  • Proven problem solving skills to ensure problems are efficiently and effectively resolved to the satisfaction of the customer and in accordance with Optus objectives
  • Work with the National Account Managers for key Convenience customers to recommend range and category proposals in line with their strategy by reviewing market performance and current Spirits planograms
  • Analyse Total Market, Scan track, Dunnhumby information in order to deliver insight driven market slides for the Commercial Ireland Team, the Leadership team and the sales & merchandising teams
  • Work with National Account Managers to deliver the objectives required to grow market share
  • Present market insights & recommendations to the National Accounts Team on a monthly / quarterly basis
  • Deliver weekly insight for the 12wks of Christmas using real time data and recommend clear action plans for corrective action where relevant. Deliver specific Christmas business arguments to the Sales & Merchandising teams

Responsibilities For Executive Director, Enrollment Management Resume

  • Complete NPD review for IDL new products or competitor products that are new on planograms
  • Deliver insight led Tesco & MSVC scorecards through excel & power point on a monthly basis to highlight opportunities or concerns and recommendations based on analysis
  • Gathers and shares best practices across clients
  • Function as the key liaison between client management and Traveler Care to ensure program connectivity
  • At least five years’ experience in the travel industry with extensive experience of business/corporate travel operational reservation work flow procedures

Responsibilities For Credit Management Executive Resume

  • Proficient in Microsoft applications; Outlook, Word, Excel, and PowerPoint
  • Strong independent decision-making capability Interaction and communication with diverse working styles, ability to build and leverage strong working relationships
  • To effectively follow up, monitor, coordinate, supervise and push related function to meet the committed timeline
  • To obtain campaign approval of all the Marketing activity from key internal/external stakeholders prior to the campaign implementation to ensure all campaign activity meets benchmarks
  • To assist ARM to monitor campaigns performance
  • To be able to present campaign performance and provide feedback and in depth analysis with action plans to internal and external parties, this includes monthly performance with business partners and other business meetings
  • Support ARM in business reviews and data preparation with campaigns analysis
  • Communicate daily service updates to clients

Responsibilities For Executive, Agency Management Resume

  • Respond to queries in a professional manner and provide timely feedback within agreed service levels
  • Ensure internal Project tracker (JIRA) and clients are proactively kept up to data
  • Use an in house application specifically designed to review and audit product information found on the internet
  • Use defined processes to complete quality checks on data and investigate anomalies
  • Sees big picture as well as details
  • Analyze data and use related tools (Excel, Business Objects)
  • Take personal accountability and ownership for key decisions and initiatives
  • Possesses the passion to strive to be the best

Responsibilities For Wealth Management Executive Director Resume

  • Fluency in German essential
  • Identify and analyse credit opportunities and the attendant credit risks
  • Efficient and proactive approach to work
  • Expert knowledge of Alfa
  • Sound knowledge of Business Finance, it’s strategies and customers
  • Able to work to and adhere to tight deadlines and timescales
  • Maintain current relationships & where applicable, forge new ones
  • Tech savvy; Proficient in Microsoft Office Suite
  • Thorough knowledge of the Business Travel Industry required

Responsibilities For Executive Management Trainee Resume

  • Fluency in English, French and German or Swiss German is essential
  • Expertise in credit, financial instruments and derivatives transactions
  • Understanding of branded content landscape and the elements that go into the successful execution of branded content campaigns. Experience working with influencer talent and managing branded campaigns would be beneficial
  • Knowledge of credit risk factors and ability to appropriately rate credits
  • Support the Group CTO COO and other departments by managing communications process compliance; distribute departmental, regional and divisional communications while ensuring consistent messaging throughout
  • Guarantee that key, strategic messages are communicated effectively to target audiences (ranging from senior management to all of the department)
  • Create communication initiatives that effectively describe and promote the organization and its products and services. Understand the implication of new information and features for both current and future communications
  • Bi-Lingual language skills favored

Responsibilities For Executive Director, Claims Management Resume

  • Create and develop new, alternative ways to communicate ideas for increased transparency across the organization
  • Fully Relocatable, upon completion of the program
  • Translate Category information, trends and results into knowledge and recommendations to improve Category Sales, Share of Market & Kellogg’s Commercial effectiveness
  • Provide input to ICBP / MFCT Process, Innovation, I&P, Marketing, Key Accounts, 5P’s & Go-to-market strategies to enhance category performance & Kellogg’s performance within the categories
  • Analysis and generate proposals. Analyzes account information. Generates tomos, score cards and reports per client
  • Tracks the activities proposed to the client (category view). Ensure in conjunction with the rest of the sales team to implement the proposals
  • Analyzes and documents the proposals of it account. Share the findings with internal and external clients

Responsibilities For Senior Executive Resource Management Resume

  • Acts as the primary client partner for solution implementation and client service
  • Monitors, manages, and communicates AIM's overall value and proposition
  • Partners with AIM teams to promote client satisfaction, retention and drive enhanced value to the client via AIM solutions
  • Knowledge of digital, social and branded content landscape
  • Stakeholder management expertise and experience to navigate through government processes (including Local Government and community engagement) combined with strong leadership skills with the ability to drive performance in complex, politically and commercially sensitive environment
  • Work under pressure and maintain flexibility

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