Mgr-risk Management Resume Sample

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Blaise Johnston
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Work Experience

Mgr / Senior Mgr-risk Management
05/2016 - PRESENT
Boston, MA
  • Develop epics, storyboards, and user stories with stakeholders
  • Collaborate with development team for new product development
  • Drive transformation of connectivity between legacy systems and design new cleaner pipes to reduce overhead
  • Design a practical and effective data rationalization methodology to reduce redundancy of variables across different sources
  • Deliver periodic and ad hoc reporting against key business testing and monitoring to support management’s awareness and response to control improvements
  • Develops a technical understanding of the global platforms supporting Functional Risk
  • Provides consultancy to business partners to ensure that processes and platforms are utilized appropriately
  • Works with business and technology partners to identify and deliver reengineering opportunities
  • Owns and manage the team backlog
Mgr-risk Management
09/2012 - 11/2015
Boston, MA
  • Actively manages team iteration planning - create, review and accept all User Stories, align with architecture and approve all development prior to release into production
  • Utilizes Rally to ensure all aspects of Initiatives, Features, Capability and User Stories are managed & maintained in one central location
  • Partner with architects to implement secure, scalable, reliable technical solutions
  • Partner with business partners to design agile, cost-effective business solutions
  • Drive grooming and planning sessions
  • Implement risk rules in VB.NET and Java using proprietary and standard technologies
  • Work with senior engineers to ensure implementation retains business nimbleness
  • Work with DBAs to ensure CRUD operations are fine tuned including stored procedures
Mgr / Senior.mgr-risk Management
05/2007 - 04/2012
San Francisco, CA
  • Work with team on implementing test automation and CI/CD
  • Proactively identify and automate manual tasks to improve quality and efficiency
  • Ensure all code quality measures are met and release management processes adhered to
  • Ensure system monitoring and alerts are updated with changes to the system
  • Work with production support teams to ensure issues are addressed within SLAs
  • Lead small team that provides internal control testing, monitoring and oversight across the PPA program
  • Identify and communicate control deficiencies, assesses exposure and significance, and proposes cost effective recommendations
  • Issues, monitors, reports and follows up on PPA Control Action Plans. Recommends closure plans when actions are complete and identified deficiency has been addressed
  • Pro-actively identify opportunities and recommend solutions to mitigate current and future business risk as it relates to the PPA program


University of Maine at Farmington
2003 - 2007
Bachelor's Degree in Computer Science

Professional Skills

  • Proven programming skills and experience in at least 1 major object oriented or functional programming language such as Python, Java or Scala
  • Excellent / proven communication skills
  • Excellent problem solving and analytical skills with comfort with data-driven decision making
  • Strong team player yet able to work independently with well developed analytic and strategic thinking skills
  • Demonstrated people leadership experience, either through direct leadership or coaching/mentoring roles
  • Research & Interview Skills: Highly inquisitive, curious and having a mindset of an investigator
  • Demonstrated history of working independently and within strong team

How to write Mgr-risk Management Resume

Mgr-risk Management role is responsible for java, programming, languages, analytical, reporting, mainframe, finance, credit, security, architecture.
To write great resume for mgr-risk management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Mgr-risk Management Resume

The section contact information is important in your mgr-risk management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Mgr-risk Management Resume

The section work experience is an essential part of your mgr-risk management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous mgr-risk management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular mgr-risk management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Mgr-risk Management resume experience can include:

  • Demonstrated ability to lead and inspire a team of highly skilled econometricians, business and data analysts in developing information-driven solutions
  • Have consultative skills able to work in a dynamic cross functional environment
  • Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives
  • Demonstrated experience with Waterfall, Agile or other rapid application development methods
  • Effectively interpret technical and business objectives and challenges, and articulate solutions
  • Effectively communicate and align support needed on complex initiatives that involve many stakeholders

Education on a Mgr-risk Management Resume

Make sure to make education a priority on your mgr-risk management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your mgr-risk management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Mgr-risk Management Resume

When listing skills on your mgr-risk management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical mgr-risk management skills:

  • Drive results, outstanding analytical skills, effective communication and partnership skills are critical to this role
  • Strong programming skills are required. Experience with PYTHON, R, BIG DATA PROGRAMMING LANGUAGES (SPARK, MAP-REDUCE, HIVE), SAS
  • Strong communication and interpersonal skills; comfortable interacting across all levels of the organization
  • Excellent written and oral communication skills, including ability to interact with and present to senior most leaders in the organization
  • Effectively communicate to business partners on solution design
  • Confident presentation skills, particularly in the development of professional and thoughtful materials

List of Typical Experience For a Mgr-risk Management Resume


Experience For Mgr / Senior Mgr-risk Management Resume

  • Collaborating with product team for planning and product prioritization
  • Effective communicator capable of explaining a complex problems and ideas clearly and succinctly Results-driven individual who likes challenging work
  • Collaborate with Corporate Planning and Technology Finance teams to analyze and track Tech Investment spend, and assist in determining Investment priorities
  • Experience in audit and/or related function
  • Perform financial analysis, apply credit and collection principles, and develop effective risk mitigation strategies
  • Planning and forecasting for the channel
  • Identifying conversion opportunities and partnering with CXO to enable test
  • Provide leadership, training, coaching to team
  • Application of best-in-class machine learning techniques for various EDGE initiatives

Experience For Senior Mgr-risk Management Resume

  • Exploration and application of mathematical techniques to enhance and build the modeling framework and other use-case agnostic capabilities
  • Develop policies and strategies that optimize performance of the Credit Bureau systems and data
  • Negotiate and communicate with third party vendors
  • Be responsible for data mining, analytics, research, and capabilities development supporting regulated data (e.g. credit bureau information) and non-regulated data (e.g. aggregated or vertically compiled) to support Change Management, Operational Risk Events, and Strategic Decisions
  • Need to develop superior content knowledge
  • Engage with senior leadership within American Express
  • Partner with technology and operational teams to ensure policy, operations and data systems are aligned
  • Managing a portfolio of new and existing data partners - this includes performing tests to validate data value and driving vendor comparisons for risk management life cycle usage

Experience For Mgr / Senior Mgr-risk Management CR Resume

  • Play a pivotal role in developing data-led insights utilizing advance analytics of customer and financial data to improve portfolio economics, e.g. increase engagement, reduce attrition, modify product value proposition
  • Support evaluation of existing CMV models and processes; develop evolving repository of CMVs to create a singular, “real-time” view across Marketing, Product, and Risk
  • Build models and forecasts, leveraging statistical and machine learning techniques, to understand customer behaviors and trends in key business metrics, e.g. ADB, AR, etc
  • Identify and build behavior and financial based portfolio segmentation; develop segment based treatment strategies in partnership with other groups, e.g. Marketing and Risk
  • Create appropriate benchmark to historical data to optimize efficacy and effectiveness of alerts
  • Validate/ test proposed Key Risk Indicators (KRIs)
  • Build a high performing, highly engaged and motivated team
  • Partner heavily with other functional teams understand products, processes, and competitive environment to develop insights to help grow the business
  • Understand the IT and IS space, AXP policies, platforms and approach

Experience For Senior Mgr. / Mgr-risk Management Resume

  • Map data lineage across systems, to ensure preciseness and timeliness of alerts
  • Develop methodology to derive appropriate thresholds which would result in optimal number and quality of alerts
  • Leverage graph & network theory and advanced visualization tools to create risk triggers and rules
  • Work with technology teams to build targeted risk management models and intuitive dashboards
  • Use big data tools such as Hadoop, Spark, Hive, R, etc. to manage the analysis of large datasets
  • Develop and drive product roadmap and define timelines for future features and capabilities
  • Understand and apply new trends and competitive best practices into product roadmap and requirements
  • Actively collaborate with risk managers, product managers, platform and partner scrum teams and technical engineers in delivery execution

Experience For Mgr Risk Management Resume

  • Identify use cases, define business processes, and craft end-to-end user flows
  • Breakdown complex business requirements into actionable product features and technology user stories
  • Conduct competitive assessments and develop product recommendations based on analysis
  • Liaise with functions across geographies and Business Units to translate business strategies and goals into product development plans
  • Analyze issues and business use cases, document analysis, and execute plans to action
  • Confident with the ability to challenge the status quo and drive innovation. Articulate point of view with a rationale and be able to defend it
  • Create and enhance core risk foundations and design blueprints of next-generation risk management science and infrastructure
  • Interface with stakeholders to create and drive best-in-class strategies to limit credit losses and enable collections
  • Work in a dynamic and cross functional environment, interacting with and influencing senior leaders, partners in risk management, global servicing network, compliance and legal

Experience For Senior Mgr, Risk Management Resume

  • Team player mentality with a track record of building relationships and collaborating with cross-functional business partners
  • Performance measurement for assigned markets and portfolios
  • Offer thresholds analysis along with profitability and lifts to optimize offers
  • Ideate on channel expansion through new touch-points and reach expansion
  • Close partnership with markets to support key strategic items
  • Build financial budgets, results analysis, rolling forecasts and long range plans by collaborating with Risk teams. Communicate monthly results to senior leadership and highlight key variance drivers

Experience For Mgr / Senior.mgr-risk Management Resume

  • Develop Operating expense budgets in collaboration with business partners across the organization, with a focus on closely managing expenses in order to generate investment capacity
  • Experience in credit risk management or other related areas in financial services industry (required for Senior Manager)
  • Professional experience, preferably in Finance or Operational Excellence
  • Support Operational Excellence initiatives / special projects related to Third Party Lifecycle Management and PRSAs
  • Synthesize analyses into key findings and actionable recommendations
  • Perform ad hoc analysis and develop presentations

Experience For Senior Mgr Risk Management Resume

  • Demonstrated relationship-building experience / ability to develop relationships with executives, process owners, finance and operational excellence peers and leadership teams
  • Highly motivated individual with an ability to drive results
  • Proven experience working with medical device companies’ Risk Management, Design Control and Human Factors Usability Engineering programs and/or processes
  • Risk management, 5 years multiline litigation insurance adjusting experience
  • Experience in Rally or similar Agile tool
  • Hands-on expertise using statistical analysis and data manipulation software/tools (e.g. SAS, SQL, Python, and other Big Data analytic techniques)
  • Influence without authority- be able to lead and manage people who do not have a direct reporting relationship

Experience For Manager / Senior Mgr-risk Management Resume

  • Certifications in Agile/SAFe methodologies
  • Exceptional strategic thinking, problem solving, and business acumen. Proven ability and self-sufficiency to translate analytical results into business strategies
  • Entrepreneurial skills – able to provide structure and create specific opportunities from strategic ideas
  • Forge strong partnerships with internal constituents to collaborate on cross-functional initiatives

List of Typical Skills For a Mgr-risk Management Resume


Skills For Mgr / Senior Mgr-risk Management Resume

  • Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation
  • Primary focus on building machine learning models from development through testing and validation
  • Develop best in class digital & traditional risk management tools including designing best in industry customer facing self-service experience
  • Experience with software performance testing and capacity planning
  • Experience with CI/CD best practices including tools for automating software quality checks
  • Critical Thinking and Problem Solving to be able for effective and fast Root Cause Analysis (RCA)

Skills For Senior Mgr-risk Management Resume

  • Good understanding of machine learning techniques and algorithms or statistical analysis tools - R, Stata, Weka, or Matlab
  • Strong understanding of technology log collection and processing (e.g. Splunk)
  • Experience in managing high volume and critical processing systems
  • Build, prioritize, and sequence the feature backlog according to defined metrics including business value, return on investment, and job size
  • Medical malpractice adjusting experience
  • Past experience in an Analytical/Modeling role
  • Develop and implement Test and Learn plan to support ongoing iteration of customer experience and product feature set
  • Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders

Skills For Mgr / Senior Mgr-risk Management CR Resume

  • Developing and enhancing security capabilities underlying credit bureau information exchange
  • Understanding the data, needs of the business requirements and performing data quality operations before developing the model
  • Proficiency in working with large volumes of structured and unstructured data, including text mining and natural language processing
  • Quantitatively determining value and deriving insights, then assuring the insights are leveraged to create positive impact to models and early warning signals
  • Analyze risk management issues by identifying, measuring, and making decisions on risks for case setup and treatment, cancellation, and reinstatement
  • Lead or participate in initial review, analysis, solution design, coding and testing (unit, system and user acceptance) for various initiatives
  • Knowledge of Amex risk systems and data processes including CAS, CAS Midrange, MVS, BDP, GNA, GAM, GRMS, Risk modeling and Change Management
  • Competency in standard data mining and customer segmentation techniques such as GBM, decision trees, clustering, or neural networks, etc

Skills For Senior Mgr. / Mgr-risk Management Resume

  • Develop innovative machine learning algorithms using latest advancement in technologies
  • Support development of appropriate tracking and reporting to determine product performance
  • Create and manage customer communications with a focus on identifying optimal channels & timing to ensure increased contact
  • Familiarity with quantitative credit models (such as Moody’s RiskCalc, CreditEdge, etc) and knowledge of how to interpret the outputs, and when deviation from the model has appropriate defense
  • Develop, deploy and maintain various Risk and Modeling applications and their related processes

Skills For Mgr Risk Management Resume

  • Monitors performance, availability, capacity and error resolution for existing applications
  • Engage with partner organizations to discuss new data opportunities and enhance existing data exchange processes
  • Be part of risk decision making team to reduce and eliminate operational risk related losses
  • Perform thorough research and evaluate new analytical models as well as deep dive into existing models
  • Work under pressure and adapt quickly in an environment with evolving business demands
  • Deep curiosity and an innovative spirit through company-wide collaboration, industry practices, and disruptive thinking
  • Provide technical leadership to team members on the design, development, test and implementation of project deliverables. Shares best practices
  • Provide needed documentation for all work, processes and project plans and establish and maintain proactive communications with management, project teams and business partners
  • Demonstrable experience in building complex distributed solutions

Skills For Senior Mgr, Risk Management Resume

  • Demonstrable experience with .NET programming, Visual Studio, SQL and MS SQL server
  • Demonstrable experience with test automation
  • Demonstrable experience with source safe / subversion / git
  • Experience with use of debugger, CPU and memory profilers
  • Experience with web services and design patterns
  • Experience with Scrum and Kanban

Skills For Mgr / Senior.mgr-risk Management Resume

  • Develop, deploy, and maintain various Risk and Modeling applications and their related processes
  • Lead or participate in initial review, analysis, solution design, coding and testing (unit, system and user acceptance) for various initiatives, models, and variables
  • Demonstrable experience automated system monitoring and alerting tools
  • Provide assistance to team members on the design, development, test and implementation of project deliverables. Shares best practices
  • Collaborate closely with technology and business stakeholders on requirements that impact global applications
  • Functions as a member of an agile team and helps drive consistent development practices – tools, common components, and documentation

Skills For Senior Mgr Risk Management Resume

  • Troubleshoot and resolve complex technical issues
  • Knowledge of big data principles
  • Familiar with PaaS and SaaS concepts
  • SAS application development experience with at least one year in a UNIX environment. 5+ years of hands-on experience in Base SAS and SAS Macros programming is a MANDATORY requirement
  • Experience in an Agile application development environment supporting distributed applications across the Software Development Life Cycle
  • Experience working with operational risk, compliance, regulatory, audit, and/or a control function

Skills For Manager / Senior Mgr-risk Management Resume

  • Proficiency in Microsoft Office applications (Project, Word, Excel, PowerPoint, Visio)
  • Knowledge of Amex risk systems and data processes including CAS, CAS Midrange, MVS, BDP, GNA, GAM, GRMS, Risk modeling and Change Management is an added advantage
  • Present and evaluate multiple solutions to complex problems
  • Can do attitude when presented with new opportunities
  • Strong understanding of good business practices and be able to apply this in partnership with internal business partners to mitigate risk and the ability to ask the “right” questions without having extensive knowledge in a particular business area
  • Excellent interpersonal skills and the ability to develop relationships with business partners and their teams as well as Operational Risk governance and Risk SME functions outside the business unit
  • Self-proclaimed geek with data-oriented personality, and experience in risk management and/or an information technology
  • Experience with CAS and BDP environments

Skills For Senior Mgr / Mgr-risk Management Resume

  • Experience with Data Science and model development
  • Resilient team player and self-motivated with the ability to initiate and execute multiple work streams and ad-hoc tasks simultaneously
  • Strong Communication Skills (Written and Verbal): To communicate effectively and influence across levels and x-functional teams. Ability to explain complex problems and ideas clearly and succinctly
  • Strong knowledge of Policy & Regulations, especially in the IT and IS space
  • Adapts to new technologies quickly and able to relate to business to define needs
  • Quick learner, ability to think abstractly and deal with ambiguous/under-defined problems
  • Strong knowledge of machine learning algorithms and concepts such as feature engineering, regression analysis, clustering, decision trees, neural networks, recommendation engines, natural language processing and their implementation
  • Demonstrated ability to work independently and across a matrix organization partnering with decision sciences, business, technology teams and external vendors to deliver solutions at top speed
  • Excellent organizational, prioritization and collaboration skills

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