Engineering Mgr Resume Sample

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Karli Schumm
2301 Ova Knoll,  Los Angeles,  CA
+1 (555) 542 4217

Work Experience

Senior Service Engineering Mgr
02/2017 - PRESENT
Los Angeles, CA
  • This role is to work as a senior member of a small engineering team
  • Own and deliver the customers’ FastTrack service engagement experience. Provide guidance and advice to proactively help customers avoid issues, while removing roadblocks
  • Improve the FastTrack for CRMOL experience by identifying and working with other colleagues within Microsoft to get product features built, processes implemented, and policies changed, and capturing data
  • Work closely with the field sales, partner, CSS, services, operations teams to help drive overall success and intent
  • Drive customer success and adoption
  • Customer and partner onboarding satisfaction
  • Reduce time and cost to onboard
  • Providing high quality data to help drive service improvement
  • Reducing reactive support incidents
Ehss Engineering Mgr
11/2011 - 08/2016
Los Angeles, CA
  • Primary point of contact for Polaris’s Engineering and Product Development Teams with respect to compliance with all applicable, EHS regulations, Polaris objectives, policies and procedures
  • Accountable for implementing and championing proactive EHS strategies within the Engineering organization in order to achieve and maintain Polaris’s goal of achieving a zero incident culture
  • Manage worker compensation claims and files for the engineering organization with support from legal and Polaris’s EHS Director
  • Proactively identify and resolve people, process and technology issues to reduce incident mitigation time Solve manual issues through automation improvements
  • Collaborate on the design of the overall service with a strong preference for service reliability and automated troubleshooting
  • Extensive development and unit testing in C#
  • BS in Computer Science or 4 years of equivalent work experience
  • Experience as a software engineer, coding an object-oriented programming language such as Java, C#, or C++
Engineering Mgr
03/2005 - 10/2011
Philadelphia, PA
  • Demonstrated excellent written and oral communications skills are required, with an ability to address diverse audiences, such as customer reviews, management meetings, etc
  • Experience leading teams responsible for space hardware components subsystems, or systems
  • Detailed knowledge of engineering and program planning through the development, design, build, test, and integration phases
  • Demonstrated experience with cost account management and earned value management principles, techniques, and processes
  • Relevant experience in preparing for and conducting program level reviews such as CDR, TRR, PSR, or MRR
  • Leadership: Ready to take bold bets and make the right decision
  • Set the strategic and tactical vision for the team and deliver the results
  • Make right engineering decision to strike optimal balance between agility and reliability of the service
  • Partnership: Being a good partner with feature teams and other SRE teams. Demonstrate deep understanding of partner team needs and come up with an engineer?s approach to problem solving


West Virginia University
2001 - 2005
Engineer's Degree in Occupational Health

Professional Skills

  • Strong written and oral communication skills Strong judgment and decision making abilities
  • Great design and problem-solving skills, with a strong bias for quality and engineering excellence
  • Management skills with a passion for leading and developing staff
  • Strong advocate for process improvement (e.g. CMMI and R6s) and able to develop plans to demonstrate continuous improvement in out-of-phase defects
  • Experience designing and monitoring containerized infrastructure solutions following Microservices and DevOps principles
  • Experience using or administering Linux and Windows operating systems
  • Hands on experience of implementing Splunk and maintaining its operations

How to write Engineering Mgr Resume

Engineering Mgr role is responsible for design, customer, integration, training, procurement, compensation, modeling, engineering, software, automation.
To write great resume for engineering mgr job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Engineering Mgr Resume

The section contact information is important in your engineering mgr resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Engineering Mgr Resume

The section work experience is an essential part of your engineering mgr resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous engineering mgr responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular engineering mgr position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Engineering Mgr resume experience can include:

  • Engineering: Design, write and deliver software to improve the availability, reliability, scalability, latency, security, resiliency, and efficiency of a service
  • Contribute towards architecture, design, coding, documentation and troubleshooting of full stack of a service; write software and build automation to resolve problems permanently
  • 2) Strong team building, relationship building, and personal acumen skills to facilitate an effective and diverse team
  • Program management experience implementing cloud technologies
  • Experience using Agile Methodology or Scrum software development
  • Extensive knowledge and experience designing for operability

Education on an Engineering Mgr Resume

Make sure to make education a priority on your engineering mgr resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your engineering mgr experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Engineering Mgr Resume

When listing skills on your engineering mgr resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical engineering mgr skills:

  • 7) Presentation, oral and written skills to facilitate effective and efficient interchanges with senior customer and management
  • Knowledge and proven experience designing, developing, and operating large scale internet-scale services
  • Work and collaborate effectively in a team environment
  • Communicate clearly, effectively, persuasively with technology and business stakeholders
  • Proven track-record in designing Splunk in the cloud, particularly AWS, and migrating from a sizable on-prem installation
  • Five or more years of professional experience as a senior technical resource leading large software implementations

List of Typical Skills For an Engineering Mgr Resume


Skills For Ehss Engineering Mgr Resume

  • 1) Experience in leading teams through cultural and geographical boundaries as well as operation across multiple production centers within LMSSC
  • Elaborating and relevant Information Technology experience
  • In depth experience designing solutions that are: secure, resilient, scalable, transformative
  • Strong advocate for process improvement (e.g. CMMI and R6s)
  • Experience in cloud - Azure Stack
  • Maintaining working relationships with product group contacts, other business partners
  • Working knowledge of the Microsoft technologies (SQL, SQL Reporting, Active Directory, IIS, etc.)
  • Drive international engineering’s vision, strategy and execution for Digital Marketing business unit
  • Green Belt or Black Belt training

Skills For System Utility Engineering Mgr Resume

  • Understand the business and what is technically needed to meet strategic objectives and the day-to-day running of the service
  • Fluent in Unix shell and other modern scripting languages
  • Adapt to change while continuing to deliver on assigned objectives
  • Lead a team of 6-8 international engineers (goal setting, budget, time management)
  • Systematic problem-solving approach

Skills For Senior Service Engineering Mgr Resume

  • Thorough knowledge of the department’s products and technologies
  • Able to develop plans to demonstrate continuous improvement in out-of-phase defects, reduction in development costs and reduction in productivity variability using statistical methodologies
  • Master of Science in Electrical Engineering from an accredited college, or equivalent experience/combined education, with professional experience and specialized training commensurate with assignment
  • Worst case analysis experience, including use of analysis tools (i.e. Mathcad, Pspice, etc.)
  • Current or previous Certified Principal Engineer (CPE) Certification

Skills For Principal Fasttrack Engineering Mgr Resume

  • Current or previous Control Account Management (CAM) Certification
  • DoD and/or SCI clearance
  • Knowledge of data lakes particularly Hadoop implementation
  • Lead direction, discussions, and decisions on end to end Service Delivery for Data Loss Prevention program
  • Demonstrated leadership skills are required. Exceptional leadership acumen with demonstrated success in "engaging virtual teams" with ability to influence others and ensure results
  • One or more of the following current Microsoft certifications: MCSA: Windows Server 2008/2008, MCSE: Server Infrastructure, MCSE: Private Cloud, MCDBA, MCSA: Office 365, Microsoft Dynamics MCTS

Skills For Prin Svc Engineering Mgr Resume

  • A drive to improve interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment
  • Focused on writing high quality code and demonstrated use of test automation to ensure said quality
  • Experience with C# or other C-family languages
  • Experience in cloud (Azure Stack, AWS, etc…)
  • Strong work ethic, self-motivated, independent, and works with minimal direction

Skills For Electronics Engineering Mgr Resume

  • Develop solutions/features to address gaps in international customers’ experience
  • Build strong partnerships with product and functional teams
  • Be a strong advocate and influencer for internationalization best practices
  • Partnership – Build trust and strong partnerships through your own and team’s actions
  • Genuine interest in designing, analyzing and troubleshooting large-scale distributed systems

Skills For Test Engineering Mgr Resume

  • Demonstrable ability to own and deliver projects and results of increasing technical complexity
  • Demonstrated ability to communicate business and technical ideas to varied audiences across disciplines, including peer engineers, product managers and management
  • 3) Experience with procurement and management of supplier developed hardware to include collaboration with program subcontract management team
  • Debug and optimize code, and automate routine tasks
  • 4) Recent record of bringing multi-disciplinary teams under his/her leadership to solve complex development, design or failure resolution/remediation processes leading to mission success
  • 5) Experience in the production of in-house fabricated products to include collaboration with production, planning, and quality assurance organizations

Skills For Department Manager / Senior Engineering Mgr Resume

  • 6) Familiarity with NASA in the execution of development programs
  • Motivated to learn new technologies and identify process improvements and efficiencies
  • Drive improvements in Adobe’s localization infrastructure and automation systems
  • Work closely with International Program Management team to deliver products on schedule
  • Represent Adobe at industry conferences

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