Director, Billing Resume Sample

14 votes
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Maye Becker
2127 Ellsworth Island,  Detroit,  MI
+1 (555) 143 2361

Work Experience

Director, ARS Billing
03/2016 - PRESENT
Detroit, MI
  • Interact regularly with the local revenue operations directors and CFO’s on hospital specific initiatives and performance issues
  • Enforce all company’s initiatives in standardization of new policies and procedures and ensuring they are being followed correctly
  • Lead an inside sales team to deliver aggressive results for Avalara by thinking creatively and innovatively about how to educate customers and drive awareness of Avalara’s sales tax compliance solutions
  • Continually reassess and, if necessary realign the team’s strategy to optimize performance
  • Define and establish production metrics, quality and compliance standards and measure of success for their team
  • Ensure management team is accurately monitoring production performance and compliance through coaching, feedback, documentation and disciplinary actions in collaboration with Human Resources
  • Identify efficiencies and process improvements allowing for Medicare membership growth with limited increase in administrative costs
  • Model a strong sense of ethics and the adaptability and versatility required to be successful in a dynamic business environment
Director, Enrollment & Billing
03/2013 - 01/2016
Dallas, TX
  • Adjust to new, different, or changing requirements, learn from failures and adjust as appropriate to attain success
  • Ownership of individual (self) and team performance - Highly results driven and motivated to meet or exceed goals
  • Five (5) years of Healthcare Management experience in billing and financial operations
  • Working knowledge of the Accounts Receivable/Revenue Cycle process required
  • Excellent written, communication and team building skills
  • Responsible for the coordination with clinical team on fee schedule and codes
  • Staying current with Medicare/Medicaid coding regulations
  • Managing/auditing Month End Close
Director, Billing System Program Management
05/2006 - 12/2012
Los Angeles, CA
  • Coding compliance management
  • Management and supervision of Regional and Business Office Managers
  • Writes, generates and evaluates a variety of reports for financial and managerial audits
  • Initiates audits based on evaluations to ensure compliance and reimbursements are appropriate
  • Monitors the charge-adjustment-receipt structure and initiates changes and improvements
  • Monitors the collection of receivables and reports to Senior Management Team
  • Responsible for the timely submission of claims as well as monitoring and follow-up
  • Bad debt collections — assures the accuracy of accounts transferred to bad debt , posting of payment and adjustments
  • Coordinates with collection agencies to settle balances, supports requested documentations from collection agencies


Lindenwood University - Belleville Campus
2001 - 2005
Bachelor's Degree in Finance

Professional Skills

  • Supervision: Provide motivation and direction to all HSC staff. Assess current practices and make recommendations for increased efficiency and productivity. Conduct meetings to develop and review goals/outcomes achieved, provide and solicit feedback, resolution of any outstanding issues and recognize contributions
  • Excellent communication, presentation and listening skills, including the ability to write persuasively and effectively
  • Previous experience of managing BSS including billing and payment systems with experience of a multi billing system environment an advantage
  • Strong track record closing complex deals
  • Extensive sales & pre-sales experience
  • Strong drive to achieve measurable results, intellectual curiosity, and ability to work well under tight timelines and in a dynamic business environment
  • Responsibility for achieving quota selling enterprise or SaaS software

How to write Director, Billing Resume

Director, Billing role is responsible for training, compensation, finance, credit, reporting, design, education, research, insurance, travel.
To write great resume for director, billing job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director, Billing Resume

The section contact information is important in your director, billing resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director, Billing Resume

The section work experience is an essential part of your director, billing resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, billing responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, billing position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director, Billing resume experience can include:

  • Progressive work experience of increasing responsibility in a role responsible for the management of a high-volume of business transactions in a government sponsored (Medicare and/or Medicaid) health plan
  • Demonstrated experience building teams and managing individuals in a government sponsored (Medicare and/or Medicaid) health plan operations environment
  • Demonstrated experience assisting in the definition and design of technology solutions to support operations and improve overall effectiveness and efficiency of operations
  • Management experience in an operational department within the government sponsored health plan (Medicare and/or Medicaid) industry; specifically in enrollment, member billing, accounts receivable, revenue management, and membership reconciliation
  • Strategic thinking and creativity and flexibility in addressing future challenges in alignment with Healthfirst’s long term growth and profitability goals
  • Effectively communicate verbally and in writing with varying levels within the organization

Education on a Director, Billing Resume

Make sure to make education a priority on your director, billing resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, billing experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director, Billing Resume

When listing skills on your director, billing resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director, billing skills:

  • Sell business value to business departments, including Finance and Marketing is essential
  • Subject matter expert in the area of enterprise billing & settlement
  • Track record of growing revenues
  • Assists with the supervision and management of all neighborhood/24-hour desk staff
  • Perseverance and accomplishment in the face of obstacles or challenges
  • Exhibits considerable independent judgment and initiative required to recognize and resolve problems and discrepancies

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