Decision Support Resume Sample

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Savannah Eichmann
1228 Arnoldo Ramp,  Los Angeles, CA
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Work Experience

Decision Support Manager
07/2015 - PRESENT
Detroit, MI
  • Liaise closely with Risk Management to understand Risk’s analytical capabilities and upstream decisions to help inform overall CAM analytical strategy
  • Define and maintain consistent standards End Users Infrastructure Support in Market financial reporting across all markets,
  • Develop a maintainable system for tracking, verifying and analyzing financial information which encompasses the multiple Financial systems and practices in use by the individual markets,
  • Deliver clear, accurate and timely financial and business information to support effective and timely decision-making which is based on reliable data,
  • Manage the cycles of assessing markets against their alignment to standards and reviewing of their BU IT Leads VOC,
  • Evolve the assessment process to ensure that it continue to deliver value and insights by analyzing the correct standards for each EIS service/function,
  • Provide point of coordination for risk management,
  • Identify potential service improvements or savings from analyzing the collated data,
  • Partner with business peers to drive improved performance
Finance Analyst Decision Support
09/2011 - 02/2015
Los Angeles, CA
  • Good knowledge of internal control concepts and framework
  • Solid knowledge of White Collar Costing / approach
  • Mastering of financial analysis tools & methods (project financial assessment)
  • Understanding of Shared Service Center operations, internal and external business environment, capacity to benchmark
  • Establishes operational objectives and work plans, and delegates assignments to subordinate managers/individual contributors
  • Performs financial analysis upon identification of variances and prepares summary of key findings
  • Perform best practice procedures for weekly data integrations, validation and related processes to ensure the integrity of the patient centered datasets
  • Update the General Ledger datasets, prepare and analyze quarterly cost accounting and estimated net revenue models
Operations Decision Support Intern
11/2006 - 07/2011
Philadelphia, PA
  • Develop standardized reporting practices across the organization, including identification and reporting of KPI’s and metrics key to understanding business and shared service performance
  • Experience in Finance and Control (preferably CPA)
  • Computer literate, Advanced knowledge on MS Excel
  • Manage legal and fiscal requirements for a separate legal entity
  • Work in a multi-cultural / cross-team environment
  • Work effectively in a networked organization
  • Drive process improvement and automation
  • Solid knowledge of business processes and best practices to ensure sustainability and drive continuous improvements
  • Good understanding of PEZA rules and regulation, and Philippine Tax regulations


Western International University
2001 - 2005
Bachelor's Degree in Accounting

Professional Skills

  • Work with various business units and functions to provide advice and counsel on the project approval process and associated policy while offering opinions on the overall viability of various initiatives
  • Proven accounting/finance leadership with strong analytical skills
  • Demonstrated job related work experience in finance required. Prior experience in a financial healthcare setting
  • Good interpersonal skills, analytical and time management skills, accurate in details and able to work under pressure to meet reporting deadlines
  • Financial Services experience across one of the following Banking, Funds or Wealth Management with prior experience around pricing and margin analysis
  • Strong analytical skills; comfortable evaluating data, drawing insights and recommending actions; highly competent in MS Excel and PowerPoint
  • Strong, problem solving and analytical skills, with ability to summarize and present information, conclusions, and recommendations

How to write Decision Support Resume

Decision Support role is responsible for analytical, reporting, excel, interpersonal, modeling, leadership, analysis, training, finance, powerpoint.
To write great resume for decision support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Decision Support Resume

The section contact information is important in your decision support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Decision Support Resume

The section work experience is an essential part of your decision support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous decision support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular decision support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Decision Support resume experience can include:

  • Produce detailed Profit & Loss (P&L) reports within McKesson Performance Manager. In addition to the P&Ls, analysts are also responsible for comprehensive analytics structured in an aesthetically pleasing format which are distributed directly to the hospitals' Finance Directors and CFOs
  • Problem solving skills, hardworking and willing to go the extra mile
  • Support the finance function to improve their technical skills through enabling and supporting excel and AFO training in particular
  • Work under pressure, multi-task, adapt to changing priorities and produce quality work, while meeting deadlines
  • Experience in P&L and cash flow modeling
  • Global controlling knowledge area with strong competencies, practices and procedures used in the industry in a multinational environment

Education on a Decision Support Resume

Make sure to make education a priority on your decision support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your decision support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Decision Support Resume

When listing skills on your decision support resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical decision support skills:

  • Proven accounting/finance leader with strong analytical skills and ability to deep dive while understanding the big picture
  • Demonstrate ability to work independently with little guidance and demonstrate ability to handle and prioritize multiple assignments and overlapping deadlines
  • Excellent organizational, analytical, and problem-solving skills mandatory
  • Initiative: Strong project planning skills and resourcefulness
  • Integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
  • Outstanding communication: Exceptional skills in written and verbal communication and direction

List of Typical Experience For a Decision Support Resume


Experience For Decision Support Manager Resume

  • Supports new business development by performing assumption validation, risk stratified data modeling, and analyses
  • Understanding of Hospital patient detail reports. Includes, coding, reimbursement, costing, charges, physician data and demographic information is critical
  • Assist DS team in training end users as well as provide back-up support for tool maintenance including the creation of training materials
  • Lead the Office of Institutional Research and Decision Support and support its function in collecting, retaining and utilizing key institutional data
  • Knowledge importing and exporting data files
  • Continue to work with the vendor on the decision support system upgrade and testing

Experience For Director of Decision Support & Institutional Research Resume

  • Helps to improve and streamline costing methodology to ensure accurate cost data
  • Familiar with flexing and productivity concepts
  • Oversees the process for request and delivery of ad-hoc and recurring information for internal and external customers
  • Assists in preparing the semi-annual forecast and annual budget process
  • Research anomalies independently that arise from analysis and reporting

Experience For Management Information & Decision Support Lead Resume

  • Analyze quantitative and qualitative data and assist in interpreting the data for presentation to the university community at various levels
  • Ensure the timely and accurate transfer of data to the web-based data visualization tool (Business Intelligence)
  • Supervises and ensures the team performance of best practice procedures for weekly and monthly data integrations, validation and related processes to ensure the integrity of the patient centered datasets
  • Supervises and ensures the team updates the General Ledger datasets; prepares and analyzes quarterly cost accounting and estimated net revenue models
  • Supervises the creation, implementation and timely distribution of detailed Profit & Loss (P&L) reports which are distributed directly to the hospitals' Finance Directors and CFOs
  • Oversee the Cost Accounting and Net Revenue modules; following standardized audits and review procedures to ensure data integrity of all cost and reimbursement data; meeting assigned deadlines for completion
  • Work collaboratively with teams and subject matter experts to promote and improve existing processes

Experience For Finance Analyst Decision Support Resume

  • Ensure the timely and accurate transfer of data to the web-based data visualization tool (Business Intelligence and Explorer)
  • Develops methodology to ensure EPSi ties to financial statements
  • System maintenance and production
  • Creates data feeds and develops algorithms to support calculation of both costs and revenues. Continue to streamline the monthly process. Reviews and validates monthly data loads. Produces periodic reports
  • Maintain the decision support system (EPSI) SQL server database. Produce monthly reports on various volume and profitability metrics e.g. OR volume and profitability
  • Works with the other analysts, vendor, and staff in other BMC departments to maintain the data in the system and trouble-shoot if necessary
  • Development of Cost and Revenue estimates
  • Helps to lead the development of RVU-based costing methodology. Works with individual departments throughout the hospital to calculate BMC-based RVU values for specific services and procedures, to permit more accurate and detailed analysis of costs and profitability

Experience For Associate Vice Provost for Institutional Research & Decision Support Resume

  • Works with the Manager of Decision Support to periodically maintain and update the departmental RVUs to reflect new services and operational changes
  • Develops methodology to ensure EPSi financial ties to financial statements
  • Participates in the development of service line profitability reports. Creates and distributes reports
  • Support OR workgroups on volume and profitability data
  • Develop profitability pivot tables to enable end- users to get the needed data

Experience For Manager Decision Support Resume

  • Coordinates communication and roll-out of new reports. Meets with department managers, chiefs and others to help them understand the information presented
  • Creates new reports and analyses as needed, including development of reports to support ACO management, managed care contracting, and business planning for proposed new services
  • Supports development of financial models and business plans for new program proposals
  • Provide and create insightful analytics and prepare ICG’s CFO and President for monthly reviews in partnership with the organization’s Business Finance Business leadership team
  • Develop franchise-wide, ad-hoc analytics on themes that arise at senior management’s request and/or through proactive research of potential issues

Experience For Business Consultant Bus Decision Support Resume

  • Liaise with various global functional and business planning groups to deepen ICG’s FP&A’s analysis as well as manage various processes around actual and forward-looking financials
  • In partnership with the FP&A and the wider Finance GPOs, assist and lead various operating improvement opportunities that enhance efficiency of Citi’s financial processes and increase the informative value of the content provided to senior management
  • Making a significant contribution to the design and implementation of the Client Account Management (CAM), Decision Support data reporting solutions and strategies
  • Applying concepts of business intelligence reporting and visualizations to maximize the value of our data and information resources
  • Investigate and monitor data/information quality, identify data quality problems, do root cause analysis, recommend options for corrective action, and work to implement solutions
  • Participating in the design and lead in the development of data reporting ranging from low to high complexity
  • Contributing to improvements in to our Reporting and Analytics databases (e.g. data mart design), and (or) to the quality of our meta data

Experience For Director of Category Management & Decision Support Resume

  • Be a partner to commercial area in the execution of value, creating efficient promotions, while protecting Diageo brands
  • To make relevant performance reports including outlook, considering external factors/ environment
  • The ability to influence decisions with sound reasoning
  • Category strategies (sales, marketing, CMO, on-trade)
  • Investment planning, visibility & optimization: Trade spend, C2S and A&P
  • Responsible for the development and execution of sales and marketing plans in support of the Company’s strategic plan

Experience For Director, Analytics & Decision Support Resume

  • Design and develop models and methodologies for future cost modeling for EUSS services
  • Able to work independently, under pressure in a fast paced environment and be well organized
  • Able to engage people and convince others when necessary
  • Attention to detail and accuracy are extremely important and highly valued
  • Price Strategy definition and be a guardian of the value chains for Diageo brands
  • Deep Analysis: customers P&L, Stock depletions and market share
  • Timely delivery of the Commercial Scorecard analysis
  • Look for constant process improvement
  • Development and evaluation of goals and key performance indicators (KPI’s)

Experience For Head of Business Analytics & Decision Support Resume

  • Develop and communicate a multi-year vertical growth strategy, incorporating market and internal feedback and encompassing specific plans to launch new product lines and steward / evolve the products in ways that expand members’ value, drive sales, and create positive ROI for both members and EAB
  • Determine and forge linkages between APS and related EAB research and technology offerings that create added value for our members
  • Serve in a market-facing role, working directly with key EAB members to strengthen relationships, validate product development plans, and create national platforms for the business (e.g., industry advisory panels and user groups)
  • Compulsory knowledge of SAP CO module covering: Profitability Analysis, Cost Center accounting, Profit center Accounting, Product Costing, Project System (WBS)
  • Results oriented, highly focused on meet deadlines
  • Used to with a high level of autonomy
  • Fluent English mandatory oral and written – German is required for Switzerland
  • Help EUSS meet the need for clear, accurate and timely financial and business information
  • Provide financial analysis expertise in the development of strategies

List of Typical Skills For a Decision Support Resume


Skills For Decision Support Manager Resume

  • Proven mentoring and coaching skills with the ability to train and develop others
  • Advanced computer skills with a strong knowledge of spreadsheet programs required
  • Excellent oral, written and interpersonal skills mandatory
  • Developing solid relationships with all areas of the business and be an effective partner to both internal customers and Corporate FP&A team
  • Excellent analytical, questioning and team working skill
  • Demonstrated understanding of institutional effectiveness
  • Team work skills, proactive and critical thinking
  • Sets a good example by acting in a way consistent with RBC Values: demonstrates integrity, respect for diversity, teamwork and collaboration

Skills For Director of Decision Support & Institutional Research Resume

  • Strong sense of urgency and commitment, as well as a strong business sense with a strategic, conceptual and operational orientation
  • Work effectively with the senior business and administrative leaders, as well as with the entire organization
  • Validates Regional S&OP analysis to achieve effective and efficient patient supply in both markets
  • Developed management skills to lead specialized managers, analytics specialists, and decision support professionals
  • Possess skills with MS Office Suite
  • Prior leadership and/or project management experience
  • Experience in commercial analysis function of multi-national, preferably within consumer goods

Skills For Management Information & Decision Support Lead Resume

  • Comprehensive management skills
  • Validate S&OP analysis to achieve effective and efficient patient supply in both markets
  • Simplifying and improving existing reporting and analytical tools to ensure efficient and effective monitoring of revenue performance
  • Costing accounting, Budgeting and ROI experience is highly desired
  • Experience gathering, analyzing and clarifying user requirements
  • Build a strong network and maintain communication flowing in order to leverage synergies and promote knowledge sharing
  • Experience using reporting and analytical languages such as WebFocus or SAS-EG would be beneficial
  • Develops and maintains excellent working relationships; encourages open and constructive discussion of issues and challenges

Skills For Finance Analyst Decision Support Resume

  • Excellent planning, organization and method
  • Electrical engineering experience with industrial PCs (PC 104)
  • Experience working in a research university desired
  • Obtains proper authorization prior to generating reports with sensitive information
  • Significant experience in quantitative research and reporting
  • Identify initiatives to improve the effectiveness over time of EUSS unit costing work

Skills For Associate Vice Provost for Institutional Research & Decision Support Resume

  • Focus on business results and the experience and confidence to interact with and present to key stakeholders
  • Management level supervisory experience
  • Excellent verbal communication level , non-verbal and written
  • Personal strong drive, energy, a self-starter. Able to challenge, support and influence colleagues at all levels, from all functions
  • Validates and ensures the integrity of all data used to calculate physician compensation payments
  • QL development experience
  • Strong education background in business and statistics is required

Skills For Manager Decision Support Resume

  • Experience with strategic use of predictive models and optimization techniques in an operational environment
  • Business Intelligence Analysis experience (BI)
  • Attend Company meetings and deliver effective presentations to department and executive Leadership
  • Strong stakeholder management across various levels of the organisation
  • Deliver, and support the delivery of, effective executive communications (e.g. not just dashboards)
  • Experience with month-end/quarter-end financial close

Skills For Business Consultant Bus Decision Support Resume

  • Experience with P&L variance analysis and analytics
  • Experience
  • Experience in similar positions in decision support in a multinational organization
  • Compulsory experience with process definition within SAP application environment
  • Compulsory experience at least of one full SAP global implementation
  • Inter-functional communication capabilities proven on different organisational levels, and in a matrix organization
  • Experience with MS Office (PowerPoint, Excel, Word)
  • Ensure a high level of information and knowledge of Biogen and competitors performance, driving strong adoption of Regional KPI dashboards
  • Forecasting, planning and analyzing, using driver based revenue model

Skills For Director of Category Management & Decision Support Resume

  • Supporting the business by developing and enhancing customer segments and product reporting and analysis
  • Executing month data integration procedures, generate net revenue, perform monthly enterprise reporting, and perform quarterly cost accounting
  • Designing and developing connected solutions enabled by Watson IoT platform, facility and asset management platforms
  • Designing and developing Artificial Intelligent solutions based on IBM Watson APIs and our Bluemix stack
  • Developing cross-platform enterprise solutions using both open source tools and API’s, IBM solution portfolio and vendor agnostic solutions

Skills For Director, Analytics & Decision Support Resume

  • Understanding & application of accepted corporate accounting procedures
  • Ensuring high level of information and forecasting accuracy through S&OP process
  • Advancing knowledge of financial management and analytical techniques, variance analysis and financial reporting
  • Delivering required steps & activities to meet monthly, quarterly & year-end GCS planning timelines & targets
  • Understanding & applying financial rules to Month End, Quarter End and Year End activities

Skills For Head of Business Analytics & Decision Support Resume

  • Reporting and control of Programme costs
  • Understanding of key change management principles in an environment with hundreds of employees to inform approach and recommendations for new initiatives
  • Developing dashboards utilized by executive leadership and day to day with KPIs, trends, insights and analysis and build into FP&A process
  • Developing a collaborative relationship with internal business units
  • Monitoring actual revenue results throughout the month against forecast and plan
  • Understanding of and adherence to data governance policies and best practices

List of Typical Responsibilities For a Decision Support Resume


Responsibilities For Decision Support Manager Resume

  • Work with Finance and Service Leads to ensure that the yearly Gartner exercise is executed effectively and delivers high quality information within schedule for Service Desk and End User Computing towers in Gartner benchmarking
  • Prepare and publish reports to stakeholders in EUSS to show unit costing progress, actual costs vs budget, T&E budget usage. Provide explanations as to differences from expectation / trend
  • Strong Budget & Forecast experience
  • Exceptional proficiency in computer skills (Excel, Word, PowerPoint)
  • Analytical skills/attention to detail
  • Five years’ demonstrated software design, development, and delivery experience in Java, JavaScript, C, C++, Python
  • Serve on universitywide strategic planning, institutional effectiveness and learning outcomes assessment committees
  • A strong background in finance, posting journal entries, balance sheet recons, cost accounting, and/or data analysis

Responsibilities For Director of Decision Support & Institutional Research Resume

  • Experience with Microsoft Excel, using pivot tables and vlookup functions
  • Experience in P&L (required)
  • Up to 2 years of experience in a financial capacity (internship, co-op) is considered an asset
  • Deep experience with Visual Analytical tools (e.g. Spotfire, Tableau)
  • Experience with SQL, relational databases, SAP or other ERP systems
  • Experience working in the healthcare/medical environment
  • Delivering required steps & activities to meet financial updates 1,2,3 & forecast
  • Processing on a monthly basis financial transactions in order to reflect accurate contract spend (accruals, prepayments & reclasses)

Responsibilities For Management Information & Decision Support Lead Resume

  • Statistical, mathematical, analytical, graphical reporting, database management/querying, and computer programming/software expertise
  • Maintains a positive working relationship with administrative representatives and leadership by communicating openly and completing projects in a timely manner
  • High energy level; someone who understands the urgency of meeting the organization’s needs; a sleeve-up style that is comfortable doing and delegating
  • Provide training across EUSS to increase the working knowledge of the relevant Unit Cost & Benchmark data
  • Coordinates operations of the HBOC Pathways Decision Support (“PDS”) System for all modules including budget, clinical analyst and cost accounting
  • Perform diagnostic analysis of machinery performance and health utilising real-time monitoring and analytical tools
  • Provide extensive analytical decision making support in the various aspects of Pricing
  • Run commercial and trend analysis, scenario modelling and opportunity assessment, leading to a commercial insight and recommendation

Responsibilities For Finance Analyst Decision Support Resume

  • Detailed oriented, structured in approach to work with logical, progressive thinking and assessing solution impacts on the business and other systems
  • Never satisfied with the status quo, focus on improving existing processes to streamline them and increase their value
  • Comfortable asking questions and challenging requests
  • Leads planning and forecasting of patients, in market units and market shares
  • Develop and implement state of the art reporting solutions to enable data flow necessary for decision making based on business needs

Responsibilities For Associate Vice Provost for Institutional Research & Decision Support Resume

  • Delivery and support of savings tracking guidelines and tracking mechanisms
  • Support campus strategic planning efforts including performance metrics, action plans and strategies
  • Lead student data stewardship efforts and develop the metadata supporting the applicable reporting systems
  • An “Analytical Mindset”, enjoys problem solving, and working in a fast paced environment
  • Work collaboratively with various stakeholders in Product, Merchandising, Marketing and Operations on cross functional projects and initiatives
  • Provide meeting preparation and support for OGLT meetings and key quarterly Earnings meetings
  • Collaborate with other analytical teams throughout the enterprise -- including web analytics team and ADS teams throughout the enterprise

Responsibilities For Manager Decision Support Resume

  • Advanced knowledge of Excel including the ability to design, execute, enhance, and maintain spreadsheets and databases
  • Assist in implementation and execution of the machinery and electrical condition monitoring strategy
  • Identify and recommend actions on potential impending failures to help facilitate a shift from time-based to condition based maintenance practices
  • Attends, actively participates in, and leads meetings involving complex issues
  • Ensure optimization and standardization of management reporting across the country
  • Partner with FP&A, business managers, A&F teams and CBS to prepare business budgets and rolling forecast
  • Coordinates with vendor and IS as needed for necessary resources related to productivity reporting
  • Assists in the preparation of the Regional Operating and Capital Budget in accordance with System Guidelines and UMCMG assumptions

Responsibilities For Business Consultant Bus Decision Support Resume

  • Provide timely and accurate analysis and reporting against key business drivers and be able to articulate results to all levels in the organization
  • Respond to data, table and reporting requests from university constituencies
  • Management of ongoing production system issues
  • Special projects including
  • Ensures accuracy and presentation of hospital data and reporting functions
  • Maintains unwavering commitment to the highest standards of character
  • Keeps abreast of Healthcare/Accounting regulations and trends
  • General understanding of database structure and associated data and process interaction

Responsibilities For Director of Category Management & Decision Support Resume

  • Expertise in extracting data from a variety of financial systems is essential
  • Expertise in global monthly billing processes (invoices, purchase orders, reclassifications etc.)
  • Access online supplier/vendors billing tools to pull reports and invoice back up data
  • Design and develop models and methodologies for future cost modeling for GCS services
  • Communicate ideas in writing and in person

Responsibilities For Director, Analytics & Decision Support Resume

  • An Fundamental Understanding of “Big Data”
  • Translate business issues into actionable data analyses using various BI tools: SQL, Microstategy, Advanced Excel
  • Extract, review and prepare sales and customer behavior data for analysis and reporting through scorecards, reports or presentations
  • Pull the data from repositories
  • Educate broader company on technology architecture and how the platform powers the business
  • Analyze trends and root cases/impact/mitigation of forecast changes
  • Outstanding Analytical Skills: Be a true expert in the development and delivery of reports and analytics that help the organization make business decisions that deliver real results

Responsibilities For Head of Business Analytics & Decision Support Resume

  • Team work: Consistently working well with a diverse group of colleagues and team members with sensitivity and supportive attitude
  • Complete tasks diligently and positively impact the collective results of the organization
  • Highly organized, detail-oriented and able to manage/execute multiple projects simultaneously
  • Perform as an operations analyst for the Networks organization, ensuring day-to-day reporting and analysis of Akamai’s Network Operations – primarily using NetArch, Siebel and other systems
  • Provide single point of accountability for all GP spend, AOP, Savings Tracking and other management reporting and KPI’s for TPO globally
  • Development and maintenance of standardized metrics and KPI’s across Guardian
  • Collaborate with Presence Health Strategy function in assessing Presence Health’s position in the competitive environment, developments, trends, demographics, strategic options and product line definitions, especially as regards operational effectiveness
  • Responsible for data completeness, optimisation and accuracy in various predictive maintenance toolsets including but are not limited to, GE SmartSignal, GE System1 and Thermodynamic Performance modelling applications
  • Develop a detailed understanding of EMEA Citi Franchise from both a financial and business perspective

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