Confidential Secretary Resume Sample

5.0
1 vote
Meagan Batz
39584 Jaqueline Grove,  Boston, MA
+1 (555) 346 9279

Work Experience


Confidential Secretary
01/2016 - PRESENT
Los Angeles, CA
  • Establishes, develops, maintains and updates both an electronic and a physical filing system and other organizational systems. Retrieves information from files when needed. (SharePoint)
  • Coordinates, consolidates and publishes monthly performance metrics from all global manufacturing locations. (Excel and SharePoint)
  • Organizes and prioritizes large volumes of information and calls. Sorts and distributes mail, drafts written responses or replies by phone or email when necessary. Responds to regularly occurring requests for information
  • Performs desktop publishing and spreadsheet set-up/analysis creating and developing visual presentations (PowerPoint and Excel)
  • Schedules and organizes activities such as meetings, international and domestic travel, conferences and departmental activities. Takes and publishes minutes at select meetings. Provides follow-up on behalf of Vice President on designated tasks and projects
  • Maintains and purchases office supplies and materials for the KOS team
  • Coordinates routine administrative functions (phone coverage, calendars, appointments, etc.) with other SC & OS administrative staff members
  • Prepare correspondence, memoranda, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy

Education


Upper Iowa University - Madison Center
2011 - 2016
School's Degree in Management

Professional Skills


  • Prioritize work and deliverables based on ever-evolving needs and arising issues, constantly reprioritizing and making sound decisions accurately representing the Director and the Division at all times
  • Manage the Director's complex and challenging schedule and calendar. Maximize Director's time and ability to be well informed, and ensure critical presence and attendance. Ensure the Director is always apprised of all communication and deliverables
  • Demonstrated ability managing quickly changing priorities, quickly changing information and to work under strict and demanding deadlines
  • Providing excellent customer service by responding to inquiries and delivering informational assistance to county agencies, staff and external customers
  • Experience preparing high level documents, spreadsheets, presentations, and creating charts, graphs, and tables
  • Skill in understanding and executing complex oral and written instructions
  • Able to succeed in a dynamic working environment, prioritize tasks while maintaining a positive demeanor

How to write Confidential Secretary Resume


Confidential Secretary role is responsible for software, microsoft, database, powerpoint, payroll, training, telecommunications, analysis, planning, research.
To write great resume for confidential secretary job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Confidential Secretary Resume

The section contact information is important in your confidential secretary resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Confidential Secretary Resume

The section work experience is an essential part of your confidential secretary resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous confidential secretary responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular confidential secretary position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Confidential Secretary resume experience can include:

  • Excellent organisational and time-managementskills
  • Strong in organisation skills and detailed oriented
  • Knowledge of record keeping, filing systems and the skills to maintain them
  • Good English communication skill, written and verbal
  • Experience working with complex processes in high quantity/ high volume customer service base and performing complex administrative functions
  • Skill in working independently on assigned tasks with minimal or no guidance

Education on a Confidential Secretary Resume

Make sure to make education a priority on your confidential secretary resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your confidential secretary experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Confidential Secretary Resume

When listing skills on your confidential secretary resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical confidential secretary skills:

  • Good language skills - English, Bahasa Malaysia
  • A letter of interest describing your experience related to this job, no more than 2 pages long
  • Prioritize and reply to email correspondence and interoffice requests on behalf of the Director
  • Self-starter with the proven ability to anticipate executive needs, work well in stressful situations, and respond appropriately to emergencies
  • Compile materials and background information and establish timeframes for review of information prior to meetings
  • Manage multiple tasks and projects and continuously reprioritizes work as needed

List of Typical Experience For a Confidential Secretary Resume

1

Experience For Dshs Confidential Secretary Resume

  • Desired Qualifications: Experience in secretarial/administrative roles that include primary administrative support to a senior leader
  • With strong background in administrative and clerical functions
  • Candidates without relevant experience are welcome to apply
  • Working constructively and positively with Board members; takes on the role of "care & feeding of the Boards"
  • Serve as the main contact for the Deputy, managing incoming communication including calls, setting meetings and capturing meeting minutes
  • Assists with the maintenance of the department financials. Activities include submitting expense reports to Finance and tracking departmental charges/reports
  • Assist with the processing and submission of Payroll for Juvenile Division Administration using the Roster Management System
2

Experience For Confidential Secretary Resume

  • Serve as a Site Owner for numerous Elections SharePoint sites including the administration of permissions, files and folders
  • Keeps a well-organized office and efficient record-keeping
  • Adapts to changing business needs, conditions, and work responsibilities
  • Review all incoming mail and correspondence for the Division Director. Ensure proper action is taken and timely responses are made as appropriate
  • Answer the director's incoming telephone calls. Respond to questions, take messages, route and screen calls as appropriate
  • Organize, update, and maintain the hard copy and electronic files using common drives and SharePoint
3

Experience For Dshs Confidential Secretary Resume

  • Determine disclosure requirements, scope, extent of research required, manage the compilation and high-volume production of necessary supporting documents
  • Acts as a liaison with other departments and suppliers on administrative and other routine matters. Handles confidential information
  • Performs other related assignments delegated by the Vice President
  • Professionally prepare, format, proofread, and/or edit a variety of materials to be reviewed, approved or signed by the Deputy Director, including briefing documents, correspondence, meeting agendas, spreadsheets, PowerPoint presentations, etc
  • Maintain the schedule for the Deputy Director including calendar management, document preparation, and prioritization
4

Experience For Confidential Secretary Resume

  • Coordinate arrangements and department activities that require extensive contacts within and outside the Department
  • Act as a liaison to the Deputy's direct reports to relay directives, instructions and/or assignments. Assist in the tracking of status and progress of staff assignments and department projects and initiatives
  • Ensure division-wide compliance with policies and procedures governing the processing of paperwork and the development and structuring of correspondence. Type, edit and proofread correspondence
  • Occasional travel to various parts throughout King County with limited or no public transportation services
  • Staff a drop box on Election night after 4pm outside in various weather conditions
  • ​​​​​​​Preferably Certified Public Accountant
  • Proficient in Microsoft Office Applications (Word, Excel,Powerpoint)
  • A self-starter and displays initiative
5

Experience For Dshs Confidential Secretary Resume

  • Highly organized and has an eye for details
  • Listens and learns from what others say
  • Respect and maintains confidentiality for Director and agency
  • Learn more about the position and to view the complete position description
  • Work with diverse cultural teamand with minimal supervision
  • Meticulous and sensitive to details
  • Proactive, eager to learn and take up challenges
6

Experience For Confidential Secretary Resume

  • Provide administrative support to and perform special projects for the Division Director, Chief of Operations and other division management, as needed
  • Type, edit and proofread correspondence drafted by the Division Director and/or designee
  • Manage and coordinate the director's schedule, schedule meetings, set appointments, resolve conflicts and work with internal and external contacts
  • Analyze and compile data, summarize findings, and prepare reports using data from CCD's database (ComCor), CCD contractors/partners, and other sources. Prepare charts and graphs to illustrate findings as appropriate
  • Under guidance of Chief of Operations, perform quality control functions for ComCor to ensure data integrity
  • Handle all Community Corrections Division facilities work order requests as listed in the Facilities Division Service Level Agreement, the telecommunications requests, key and key code requests
  • Participate in planning and organizing meetings and trainings. Coordinate the preparation of agendas, meeting notices and related information for internal and external committees and workgroups. Oversee implementation of training plan for CCD staff
  • Purchase supplies and equipment as approved by Director and/or Chief of Operations
  • Monitor and review budget expenditures for CCD and research specific account activity. Assist in budget preparation
7

Experience For Dshs Confidential Secretary Resume

  • Provide administrative support to and perform special projects for the Division Director, Assistant Division Director and other division management, as needed
  • Convey the Director's directions and instructions to subordinate staff. Furnish explanations, when necessary. Advise staff of the Director's preferences and requirements. Provide regular reminders to staff and maintain a detailed tracking system to ensure deadlines are met
  • Support the Department in the administration of personnel matters, including but not limited to correspondence to staff regarding the conditions of their employment. Work closely with Human Resources staff to coordinate necessary procedures for hiring new staff and staff termination
  • Serve as liaison to the Department's administrative support staff. Collaborate and coordinate as necessary
  • Complete financial purchases for the Director's Office on behalf of the Director and Deputy Directors. Process expense reports in compliance with County policies
  • Coordinate, process and track all public disclosure requests received. Research, compile and coordinate information related to public disclosure requests, maintaining detailed tracking records
  • Coordinate with Department's Record's Manager, Prosecuting Attorney's Office, and attorneys as needed
  • Analyze and compile data, summarize findings, and prepare reports using data from DAJD's databases, contractors/partners, and other sources. Prepare charts and graphs to illustrate findings as appropriate
8

Experience For Confidential Secretary Resume

  • Under guidance of Assistant Division Director, perform quality control functions to ensure data integrity
  • Handle all Juvenile Division facilities work order requests as listed in the Facilities Division Service Level Agreement and the telecommunications requests
  • Participate in planning and organizing meetings and trainings. Coordinate the preparation of agendas, meeting notices and related information for internal and external committees and workgroups
  • Working experience in secretary field
  • To exercise discretion regarding related issues and activities
9

Experience For Dshs Confidential Secretary Resume

  • Monitor and review budget expenditures for Juvenile Division and research specific account activity. Assist in budget preparation
  • Possess at least a Diploma in Business Administrative or related field
  • Able to work under pressurewith tight deadlines and in a fast pace environment
  • Able to handle sensitive and confidential information with discretion
  • Foreign language proficiency is added advantage
  • Within the Office of the Child Advocate (OCA), to serve as a confidential assistant to the Child Advocate and staff of the OCA in their capacity to protect the legal, civil and special rights of all children and youth in State care
  • To be responsible for processing and maintaining confidential and sensitive administrative details involving children under DCYF care, ongoing investigations, site visits and legal matters
  • To maintain the utmost confidentiality with respect to the office's investigations, activities, strategies and initiatives
  • To exercise initiative and sound judgment in generating correspondence, maintaining records, producing reports, communicating with other organizations and relieving the Child Advocate and senior staff of important administrative details
10

Experience For Confidential Secretary Resume

  • To produce finished correspondence and reports from written drafts, verbal instruction or taped dictation; to keep, prepare and publish notes or minutes of meetings and conferences
  • To maintain and update automated and paper data filing systems
  • To arrange conferences and meetings with public officials and with representatives of the public, providers, professionals and related organizations
  • To review correspondence, memoranda, statements, forms and records, for content and compliance with administrative policies and procedures, and to sign and/or issue all such documents on behalf of the Child Advocate, as authorized
  • To independently compose a wide range of routine and unique correspondence and reports
  • As required, to represent the office at meetings with other agencies or organizations
  • To conduct research to obtain a wide range of data and information as needed
  • To make appointments, maintain calendars, make referrals, confer with other staff members to prevent or resolve operating problems related to the coordination of administrative support of work

List of Typical Skills For a Confidential Secretary Resume

1

Skills For Dshs Confidential Secretary Resume

  • Strong oral and written communication skills, including understanding and executing complex verbal and written instructions
  • Excellent organizational skills for maintaining electronic and manual record and tracking systems
  • Skill in providing direction regarding work assignments and in delegating work assignments to appropriate staff members
  • Complete special projects for the Regional Administrator, conducting research, developing and implementing work plans, and evaluating after completion
  • Prepare briefing materials and talking points for the Deputy Assistant Secretary and other executives
  • Manage and make decisions regarding administrative functions and direct assignments for follow up on behalf of the Director
2

Skills For Confidential Secretary Resume

  • Exercise professional judgment and work with sensitive, public policy, and personnel issues while maintaining confidentiality
  • A writing sample, no more than 4 pages long
  • Competent in using Microsoft office software to execute daily task
  • Assist with special projects and support open and collaborative communication
  • Establish and cultivate positive and collaborative relationships and partnerships within the Administration, Agencies, and community organizations
  • Receive inquiries and concerns from legislators and legislative staff, other child support agencies tribal governments, public, media, constituents, clients, community partners and stakeholders, ensuring responses are appropriate and timely
3

Skills For Dshs Confidential Secretary Resume

  • Quickly compose written correspondences on behalf of the Director and the Division
  • Multi-task, prioritize work for self, balance workload, meet short deadlines, and work independently or cooperatively in a fast-paced environment with strong attention to detail
  • Comprehend and interpret complex discussions and independently compose clear, accurate, and concise notes
  • Quickly compose written correspondences on behalf of the RA and the Division
  • A detailed Letter of Interest that addresses your qualifications as they relate to the position
  • A detailed resume with employment dates
  • Flexible, able to cope well with ambiguity and pressure
  • Provide executive level administrative support to ESA's Deputy Assistant Secretary and other Executives with delegated authority for specific activities
  • Manage the Deputy Assistant Secretary's calendar and ensure they are prepared for meetings, commitments and deadlines
4

Skills For Confidential Secretary Resume

  • Direct, coordinate, monitor and ensure completion of major assignments
  • Review critical and sensitive information and determine accuracy before further review
  • Manage all aspects of correspondence on behalf of the Deputy Assistant Secretary and ensure timeliness and completeness
  • Interact with clients and stakeholders in person and over the phone
  • Coordinate major personnel actions statewide as they relate to Exempt, WMS and WGS positions
  • Monitor Performance Development Plans (PDP) for timely completion for the Deputy Assistant Secretary and their direct reports
  • Review IT and equipment purchases for accuracy and availability of funds
5

Skills For Dshs Confidential Secretary Resume

  • Develop and coordinate reports and data for the Deputy Assistant Secretary and ESA management
  • Assist with complex and highly confidential issues and projects
  • Process and maintain confidentiality of sensitive employee and client data and issues, including employee investigations, grievance hearings, disciplinary actions, and performance appraisals
  • Provide administrative assistance to the Deputy Regional Administrator, Regional Business Manager, and other managerial staff as needed
  • Receive complaints and concerns from clients and community / advocate agencies regarding public assistance benefits; and forwards information to the appropriate CSO or regional staff member for response
  • Review and edit complaint responses and all other correspondence and memos written for the Regional Administrator or State Office-level administrator's signature
  • Attend and take minutes at Management Team Meeting, Union / Management meetings and other community or regional events as requested by the Regional Administrator
  • Advanced Word, Excel and PowerPoint skills required
  • Demonstrated experience in Lean process improvement
6

Skills For Confidential Secretary Resume

  • Is aware of personal strengths and weaknesses, and seeks development of personal and interpersonal skills
  • Has demonstrated experience maintaining confidentiality, personal integrity and dependability
  • Can write clearly for various audiences, with some presentation skills, and seeks expanded writing and presentation practice
  • Experience providing administrative support to a management level position such as a program, sections, or Chief of Operations or Director
  • Experience in high-demand, fast-paced work environment
  • Maintain a high level of confidentiality and utilize good judgment
7

Skills For Dshs Confidential Secretary Resume

  • Compose agendas and arrange for speakers
  • Serve as an active member of the Regional Management Team
  • Maintain WMS position descriptions, request WMS salary increases and file final PDP for Region Office Management Team members
  • Responds to public and departmental inquiries
  • Knowledge of County and departmental correspondence standards
  • Expert skills in Microsoft Word, PowerPoint, Outlook, Excel, SharePoint and Access with demonstrated experience working with complex computer programs and database systems. Working knowledge of County and departmental standards, including correspondence, records management and public disclosure procedures
  • Organizing requests, scheduling meetings, developing agendas, performing research, creating and updating detailed information, and organizing materials such as presentations, executive summaries, and reports
  • Perform general office support by answering phones, preparing correspondence and reports, scheduling meetings and appointments, researching and compiling information, maintaining assignment logs, updating templates and websites, and making recommendations for process improvements and streamlining procedures
  • Act as a system administrator for SharePoint by managing data; responding to users' inquiries, and resolving complaints
8

Skills For Confidential Secretary Resume

  • Manage records by ensuring timely creation, maintenance, and archiving of documents/files to support historical accuracy; compiling information, documents, and records for public disclosure requests; and following records retention and destruction procedures in accordance with legal requirements
  • Has basic background providing administrative support to professional staff
  • Has basic customer service, organizational, analytic, time management, communication, and interpersonal skills, including the ability to work well independently or as part of a team
  • Is comfortable in using office productivity suite such as Microsoft Office
  • Proficient with MS Office Suite for daily use of Word, Excel, PowerPoint and Outlook. Basic knowledge of Adobe Acrobat. Adept at using internet searches to acquire information
  • Knowledge and ability to apply proper grammar, punctuation, and sentence structure to documents
  • Demonstrated ability to work cooperatively with discretion, patience, professionalism, courtesy and tact with all levels of staff, private sector officials, elected officials and the public
  • Prioritize workload, work efficiently and calmly under pressure with tight turn-around times and ever-changing priorities; juggle and track multiple assignments, and meet deadlines
9

Skills For Dshs Confidential Secretary Resume

  • Update and revise documents ensuring proper grammar, punctuation, and diplomacy in both correspondence and reports
  • Work under strict and demanding deadlines
  • Work independently and oversee the smooth operation of the office
  • Take initiative and be accountable, use independent judgment to accomplish tasks and handle responsibilities while avoiding errors in judgment and discretion
  • Knowledge and experience of SharePoint administration
10

Skills For Confidential Secretary Resume

  • Proficient use of Outlook, Word, Excel, PowerPoint, SharePoint, and other computerized record keeping systems
  • Knowledge of office management practices
  • Good judgment regarding complex and politically sensitive matters; experience maintaining confidentiality, while sharing the right information with the appropriate people
  • Strong oral and written communication skills for a diverse audience. Ability to communicate professionally, diplomatically, and tactfully using a variety of communication methods
  • Expert knowledge and skills using software products such as Microsoft Office suite (Word, Excel, and Outlook). Strong attention to detail and good grammar/editing skills

List of Typical Responsibilities For a Confidential Secretary Resume

1

Responsibilities For Dshs Confidential Secretary Resume

  • Experience working with database systems and strong database management skills (e.g., understanding how data is entered, stored, and retrieved)
  • Letter of interest describing your experience related to this job (We are looking for evidence of your experience.)
  • Letter of interest describing your experience related to this job
  • Advanced knowledge and skills using software products such as Microsoft Office suite (Word, Excel, and Outlook). Strong attention to detail and good grammar/editing skills
  • Review processes, develop recommendations, and implement new process and procedures related to office and administrative functions. Experience in problem solving, research, analysis and assessing information requiring strong motivation, initiative and a self-starter
2

Responsibilities For Confidential Secretary Resume

  • Experience working for either a quasi-judicial Board or a legal office
  • To assist a superior by performing administrative tasks and research in preparation of the agency's annual budget
  • To work efficiently and unsupervised in a fast-paced highly charged atmosphere while dealing with complex issues and deadlines
  • Five (5) or more professional references, to be included in your profile
  • To perform a variety of routine office functions and routine clerical tasks incidental to the work of the office
  • Update the Agency's website and social media accounts, as needed
3

Responsibilities For Dshs Confidential Secretary Resume

  • To provide administrative support services including personnel, budget, fiscal and supply, specifically extensive experience with RIFANS, payroll and other state systems in relation to the function of this office
  • Confidential secretary to the State Director for the quasi-judicial agency
  • Support to the three (3) quasi-judicial Boards
  • Supervises three (3) support staff
  • Four (4) or more years progressively responsible, recent experience (within the last 6 years) providing professional-level administrative support to a senior-level manager. (NOTE: A senior-level manager is defined at the Washington Management Service Band 3 level, or higher, or equivalent
  • Confidentiality and professionalism – handles delicate or tense situations with sensitivity and discretion; shares information only with those authorized; avoids gossip and rumor and takes action to stop their spread
4

Responsibilities For Confidential Secretary Resume

  • Customer focus – anticipates customer needs; responds promptly to requests, inquiries, and problems presented by customers; provides status reports to customers; verifies with customers that needs have been met
  • Accountability – works independently with minimal or no supervision; accepts personal responsibility for quality and timeliness of work and for own actions; acknowledges and corrects mistakes; accepts limitations of authority; does not attempt to diffuse blame for not meeting expectations
  • Decisiveness and judgment – makes timely, informed decisions even under ambiguous circumstances; uses available information and logic to prioritize conflicting needs; takes action and advocates for important organizational objectives, even when unpopular; recognizes when and how to apply protocol to situations
  • Flexibility – adapts easily to changing business needs; modifies approach, goals, and methods to achieve successful solutions and results in dynamic situations
  • Stress tolerance – able to remain calm, patient, and productive when faced with multiple demands, short deadlines, tense situations, and distraught, upset, uncooperative people; uses calm, even voice when speaking to others
5

Responsibilities For Dshs Confidential Secretary Resume

  • Communications – verbally and in writing, speaks to different groups at their level and style of communication; expresses information concisely; uses plain talk in writing and speaking
  • Advanced computer skills with experience in Word, Outlook, PowerPoint, Excel, and SharePoint
  • The ability to handle multiple tasks and competing priorities in a fast-paced, deadline driven environment
  • Quality improvement – applies quality improvement tools to improve efficiency, accuracy, and overall quality of work provided to the C4PA Director
  • Knowledge of DSHS programs and services
  • The ability to exercise consistent independent judgment
  • ​Minumum SPM qualification

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