Department Secretary Resume Sample

3 votes
Loma Hahn
8149 Ratke Ridge,  Los Angeles, CA
+1 (555) 252 6701

Work Experience

Department Secretary
11/2016 - PRESENT
Philadelphia, PA
  • Performs various patient care activities necessary in caring for the personal needs and comfort of patients
  • Word processing skill required. Other computer skills: graphics, spreadsheet, database, and page layout helpful
  • Adheres to and assists in the monitoring of all hospital record HIPAA requirements as they relate to Rehabilitation patients
  • Supervises the maintenance and storage of Rehabilitation paper medical records within the cost center
  • Pulls and prepares charts for visits, telephone calls, and per staff request, prioritizing based on urgency of request
  • Prepares new records, repairs damaged records, archives files, and files charts and loose paperwork
  • Ensure all test results, dictation and hospital reports are received, reviewed by the physician/provider, and filed in patient chart in a timely manner
  • Type, maintain confidentiality, sit for long periods of time, change priorities with little and/or no notice, use of office machines, such as telephone, computer, fax, copier, typewriter, shredder
  • Reach, bend, twist, and lift and move up to 50 pounds
Department Secretary Center For Interventional Endoscopy Orlando
06/2013 - 05/2016
San Francisco, CA
  • Receives incoming telephone calls promptly and courteously
  • Acts as receptionist, answers telephones, route callers, takes messages and provide routine information to callers
  • Responsible for scheduling and preparation of department meetings and minutes as needed
  • Maintains department filing systems
  • Completes data entry for department computer files as needed
  • Assists registration and billing personnel as necessary to facilitate efficient operations of OHS department
  • Schedules patients for appointments within OHS
Department Secretary / DS
10/2007 - 02/2013
Los Angeles, CA
  • Makes copies for patients being referred and faxes to the physician
  • Builds rapport with physicians, office contacts, and client companies
  • Is available to companies and insurance companies to answer questions about the status of a patient
  • Orders necessary office supplies and maintains appropriate supply level as necessary
  • Answers phone calls, takes messages, checks messages
  • Maintains monthly logs of patients seen in OHS, patients referred to other physicians or services, and referral process
  • Enters charges for the department as needed


Ashford University
2002 - 2007
School's Degree in Related Field

Professional Skills

  • Excellent interpersonal skills including oral and written communication, listening skills and diplomacy with people
  • Excellent Personal Assistant / Secretarial skills, including organisation and administration skills
  • Excellent oral, written, interpersonal communication skills and organization skills
  • Computer skills required and strong communication skills
  • Computer Skills: Basic knowledge of PC operation and keyboarding skills
  • Excellent communication and interpersonal skills to effectively interact with a diverse group of internal and external customers
  • Strong priority and organizational skills

How to write Department Secretary Resume

Department Secretary role is responsible for computer, customer, interpersonal, organizational, microsoft, typing, medical, organization, word, training.
To write great resume for department secretary job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Department Secretary Resume

The section contact information is important in your department secretary resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Department Secretary Resume

The section work experience is an essential part of your department secretary resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous department secretary responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular department secretary position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Department Secretary resume experience can include:

  • SKILLS: Typing speed of 45-50 wpm; word processor, lotus or database, data entry. Ability to listen well, good judgment and organizational skills
  • Strong time management skills; excellent multi-tasker and able to work well in a high-pressure/fast paced environmen
  • Good time management skills, able to prioritize and organize well
  • Excellent verbal, including public speaking, and written communication skills
  • Demonstrates ability to work under pressure and remain focused on task to completion, handling frustrations calmly and effectively
  • Uses excellent customer service skills and maintains a safe working environment

Education on a Department Secretary Resume

Make sure to make education a priority on your department secretary resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your department secretary experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Department Secretary Resume

When listing skills on your department secretary resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical department secretary skills:

  • Demonstrated computer skills, excellent verbal and written communication, interpersonal and organizational skills
  • Excellent written and oral communication skills with strong attention to detail and a high level of accuracy
  • Demonstrated excellent verbal and written communication, interpersonal, and organizational skills
  • Knowledge of record keeping, filing techniques and effective telephone skills is required
  • Demonstrated interpersonal/verbal/writing communication skills required
  • Excellent oral, written, interpersonal communication, multi-tasking and organization skills

List of Typical Experience For a Department Secretary Resume


Experience For Production Department Secretary Resume

  • Have excellent customer service skills and enjoy working in a fast pace environment
  • Demonstrated high level of organization, efficiency, accuracy, and customer service/interpersonal skills required
  • Use time effectively and productively to achieve established priorities
  • Utilizes excellent telephone skills
  • Have excellent organizational skill and excellent follow through with customer requests
  • Excellent oral, written and interpersonal communication and organization skills
  • Strong communication skills. Able to speak clearly, confidentially and listen attentively
  • Excellent computer literacy, especially in MS Office skills (Word, Excel, PowerPoint, etc.)

Experience For Department Secretary Center For Interventional Endoscopy Orlando Resume

  • Demonstrated proficiency in advanced administrative skills (e.g., minutes, transcription, scheduling) and MS Office suite required
  • Advanced computer skills using MS applications including Word, Excel, Publisher, and PowerPoint
  • Basic arithmetic skills (addition, subtraction, multiplication, division, percentage)
  • Demonstrate respect for visitor and employee privacy and confidentiality. Demonstrate a cheerful, friendly manner while on duty
  • Demonstrates ability to prioritize time management, work independently, follow through and take initiative
  • Work effectively in a fast-paced environment and the ability to manage multiple responsibilities and tasks
  • Advanced level of written and verbal communication skills in English
  • One year diploma and one year of clerical experience or three years secretarial experience required

Experience For Department Secretary, hrs Resume

  • Medical transcription skills of 25 wpm
  • Demonstrated evidence of commitment to diversity, equity and inclusion
  • Priority messages are delivered in person or by the paging system without resulting delays of patient service delivery
  • Demonstrated proficiency in Microsoft Office Applications including Word processing, Excel, Power Point, and others
  • Prioritize tasks, solve problems, manage multiple tasks at once, while demonstrating a high level of customer service

Experience For Department Secretary / DS Resume

  • Maintain a clear understanding of the Managers’ deadlines, priorities and objectives
  • Experience in a health care setting
  • Clerical and customer service experience in a college or university setting
  • Operate computer order entry system
  • Knowledge of medical terminology gained through experience or formal course work
  • Experience with medical registrations and authorizations required
  • Experience with EMR systems required
  • Appropriately screens calls, take accurate messages, and handle calls in a professional manner. Demonstrate appropriate telephone etiquette

Experience For Emergency Services Department Secretary Resume

  • Demonstrate responsibility and accountability for actions
  • Maintain good attendance/lateness standards in accordance with Hospital policy
  • Experience with various computer software programs
  • Four years clerical/secretarial work experience
  • Experience in a writer’s room
  • Clerical or secretarial experience
  • Experience scheduling travel arrangements for senior management
  • Excellent command in spoken and written English, Cantonese and Mandarin
  • Opens and prioritizes mail

Experience For Emergency Department Secretary Resume

  • Operate all office equipment, troubleshoot, maintain equipment supplies and service
  • Six months experience as a receptionist or administrative assistant
  • Experience using Banner, Brio and the internet
  • Experience working in food industry
  • Able to prioritize, meet deadlines and work without direct supervision
  • Current two-three (2-3) years of current secretarial experience
  • Progressively responsible experience
  • In clerical/secretarial experience

Experience For Department Secretary Relief Resume

  • Uses judgment and initiative to complete a variety of projects, prioritize information and requests directed to the Executive Director
  • Two years of relevant, secretarial experience
  • Two years experience in a hospital or medical office
  • Operate office equipment and use computers
  • Six months progressively complex clerical experience
  • Previous medical clerical or front desk experience

Experience For Department Secretary, Rehab Resume

  • Valid BLS CPR certification required
  • Experience with Microsoft Office required- Word, Excel, Outlook, Powerpoint
  • Three years clerical/secretarial work experience
  • Medical Terminology, ICD-10 and CPT Code experience required
  • Authorizations and referral process experience required

Experience For Department Secretary Rehab Services Forney Days Resume

  • Administrative support experience in a communications department or agency
  • Web content management and social media experience
  • Creating, updating and distributing Writing Schedule and other related documents, partnering with Line Producer and Story Editor
  • Increasing crew morale by suggesting and organizing team-building activities (crew potlucks, birthday celebrations, etc.)
  • Working outside in all weather conditions, classroom atmosphere with extended times standing, office setting, and recruiting activities as needed
  • Answering phones for Executive Producer, Director and Line Producer, taking messages and tracking calls (and other crew members when applicable)

Experience For Department Secretary PRN, Women s Services Resume

  • Compiling, ensuring accuracy and distributing show credits
  • Coordinating and scheduling meetings for Executive Producer, Director, Line Producer and production crew
  • Creating and updating crew contact list and overseas studio contact list for TVA management
  • Filing & Photocopying as needed
  • Working without supervision and making decisions based on own judgement where appropriate

List of Typical Skills For a Department Secretary Resume


Skills For Production Department Secretary Resume

  • Excellent communication skills to work effectively with OR staff, surgeons, Anesthesia, management
  • PC skills/Proficient in Microsoft Office, Excel, Word, etc.; keyboard skills
  • Strong English and grammar skills; comprehension/spelling of medical terminology
  • Six months working experience with emphasis on secretarial skills
  • Excellent computer skills in a Microsoft Windows environment including Word, Excel, Outlook, Publisher and PowerPoint
  • Demonstrates positive customer service and communication skills in dealings with co-workers, students, residents, faculty, visitors, and the public
  • Excellent verbal and written communcation skills also required
  • Demonstrates the communication skills necessary in dealing with physicians. employees and administrative staff

Skills For Department Secretary Center For Interventional Endoscopy Orlando Resume

  • Excellent customer service, confidentiality skills, and attention to detail
  • Excellent oral, written and interpersonal communication and organizational skills
  • Strong organizational skills, financial knowledge and high reasoning ability
  • Prior experience in Patient Access, cash collections, insurance or related experience in a health care environment
  • Prior seasoned administrative assistant experience and demonstrated proficiency in advanced secretarial support as typically acquired in 5 to 8 years
  • Excellent interpersonal skills, confidentiality, and coordination of work effort
  • Organizational, prioritization and assertiveness skills
  • Proficiency in using word processing and computer systems with typing skills
  • Recent experience in a medical setting, knowledge of medical terminology, computer data entry/word processing experience

Skills For Department Secretary, hrs Resume

  • People, networking skills, inside and outside the Company
  • Proficiency with typing skills and type 60 - 70 words/minutes
  • Possesses excellent Customer Service; active listening, pleasant, open attitude, good follow up
  • Possesses outstanding organizational skills and the ability to multitask on deadlines
  • Plan/prioritize a variety of tasks and adapt efficiently to changing priorities
  • Six months of clerical experience or equivalent combination of experience and training
  • Maintains current levels of training in all position-related operational, data management, medical record, and IT skills
  • Welcomes and greets patients, demonstrating pleasant and professional communication skills

Skills For Department Secretary / DS Resume

  • Effectively communicates with leaders and frontline staff in both verbal and written
  • Organization skills appropriate for a fast paced environment
  • Communicates openly, directly, tactfully and effectively. Respects opinions and concerns of others, approaches problems in a positive solution -oriented manner
  • Computer skills in a Windows based environment to include Word, Excel and Outlook required
  • Demonstrate the knowledge and skill to provide care to patients under the direction of the professional nurse
  • Demonstrate knowledge and skill to perform all patient record and transcription activities
  • Communicate effectively and professionally with internal and external customers (patients, families, visitors, physicians and staff)
  • Customer service-oriented individual, attention to detail, organization, prioritization, good judgment, and independence

Skills For Emergency Services Department Secretary Resume

  • Effectively communicate with hospital staff at all levels, physicians, employees and vendors
  • Utilize time management skills to meet deadlines; perform in a multiple task environment
  • Able to clearly and effectively communicate
  • Advanced knowledge in computer skills, to include Outlook, Excel, Access, Word, and Power Point
  • Positive customer relations skills in all contacts with internal and external people
  • Answering incoming calls while maintaining high enthusiasm, energy and providing a great customer experience
  • Marketing and creative project experience
  • Three years’ experience as a secretary utilizing word processing and management of filing systems required

Skills For Emergency Department Secretary Resume

  • Operate motor vehicles to conduct TSTC business which includes the ability to travel out of town including an overnight stay for recruiting or marketing events
  • Strong working knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
  • Experience with payer communications, utilization review line management, report prearation, and recording meeting minutes
  • Knowledge of case management resources, including home health care, long term acute care, durable medical equipment and skilled nursing providers
  • Creates effective and efficient filing system for secure handling of protected information and easy retrieval of files and information. (25%)
  • Demonstrate creative thinking and problem solving and know when to seek appropriate consultation
  • Maintain excellent working relationships across all areas of the Business
  • Experience using Banner, Google Applications, and the internet
  • Experience using Banner, Brio, Word Perfect and Internet applications

Skills For Department Secretary Relief Resume

  • Recent graduate of a clerical/secretarial training program or 2 years of applicable experience
  • Ability and experience in organizing work flow
  • On/off boarding of employees and provide support to ensure effective start of new employees
  • Experience with running reports, excel and data analysis
  • Secretarial experience in a healthcare setting
  • Establish and maintain effective working relationships across organizational structure

Skills For Department Secretary, Rehab Resume

  • Solid understanding of the English language, grammar, punctuation, and math
  • Special event planning experience
  • Experience working on a university/college campus
  • Experience with SAP (specifically entering purchase requests)
  • Experience working in a facilities maintenance environment
  • Six months of experience in a Higher Education setting
  • Ecretarial experience required, preferably in a medical setting

Skills For Department Secretary Rehab Services Forney Days Resume

  • Accept changes in assignments in the spirit of good teamwork. Offer to help other employees by providing assistance when needed
  • At least one year of Secretary experience in a hospital setting required
  • Demonstrated proficiency in general office management, organization and procedures
  • Excellent knowledge of the English language and grammar
  • Makes daily calls to vendors to confirm the receipt of purchase orders. Builds and maintains good relationships with vendors
  • The ability to maintain composure, good judgment, and acceptable work performance under conditions caused by deadlines, workload, or other causes required

Skills For Department Secretary PRN, Women s Services Resume

  • Operate presentation equipment
  • Previous secretarial experience in hospital office management required
  • Demonstrated very high proficiency with Microsoft Word, Excel, and Outlook
  • One year of secretarial experience required
  • Experience within other Departments at Kroger
  • Excellent customer service ability required
  • Demonstrates quality service orientation
  • Two years experience in secretarial/office management

List of Typical Responsibilities For a Department Secretary Resume


Responsibilities For Production Department Secretary Resume

  • Consistently coordinates work to achieve maximum productivity and efficiency, demonstrates ability to organize workday and recognize and establish priorities
  • Excellent multi-tasker and able to work well in a high-pressure/fast paced environment
  • Liaise with company’s travel agents to ensure effective co-ordination of travel arrangements for the department
  • Prioritizes and triage's customer requests (phone calls and walk ins) in a manner that promotes customer satisfaction and safety
  • Demonstrated ability to type 45 wpm accurately on word processing equipment
  • Change priorities with little/no notice
  • Three years recent experience in an administrative support position
  • One to two years medical front office experience required
  • Previous experience in the use of microcomputers, Dictaphone, word

Responsibilities For Department Secretary Center For Interventional Endoscopy Orlando Resume

  • Demonstrated knowledge of the Microsoft Office suite of products required
  • Is flexible and able to adjust to changes in assignments. Able to work under minimal supervision, prioritize workload and meet required deadlines
  • 6 months comparable experience
  • One year Medical Terminology experience required
  • Experience with Medical Insurance Verification & Authorizations required
  • Ecretarial experience

Responsibilities For Department Secretary, hrs Resume

  • Experience as a medical receptionist and/or secretarial
  • Greater than 1 year of clerical experience
  • Experience with medical terminology (required)
  • Strong service oriented and proactive mindset
  • Two years clerical or secretarial experience
  • Demonstrates thoroughness, meticulous attention to detail, and ability to plan ahead
  • Experience in health care/clerical position
  • 13) Operates various office equipment and oversees the care and maintenance of the equipment; arranges repairs, as necessary

Responsibilities For Department Secretary / DS Resume

  • Five or more years’ experience in clerical and administrative position
  • Typing of visiting medical student elective schedules for residency. Processes and maintains records and schedules for all visiting students
  • Working knowledge of the major functions of an outpatient physician practice, hospital setting, managed care, regulatory or accrediting agencies
  • Working knowledge of Microsoft Office including Outlook, Word, Excel and Access
  • Working knowledge of merchandising functions
  • Meeting scheduling, coordination, and minutes
  • Purchasing department supplies, including capital purchases
  • Greeting students and visitors in the office

Responsibilities For Emergency Services Department Secretary Resume

  • Working knowledge about department’s work order system
  • Working knowledge of Kroger systems
  • Working knowledge of computer applications to include Windows 95/97 or Windows NT
  • Typing, computer literacy, customer service
  • Requesting temporary employee for 3 months or up to one year for the Antelope Valley OPS
  • Typing speed of 50 - 60 wpm required
  • Working Conditions: Fast-paced, very active position
  • Dealing with all levels of administration promptly and efficiently

Responsibilities For Emergency Department Secretary Resume

  • Managing collation of information for store visits, and overseas travel
  • Scheduling preop patients
  • Scheduling on-call rotation, in-services, and other events as needed
  • Assisting with expense reports and check requests
  • Organizes meetings including distributing materials, arranging for refreshments, transcribing minutes and making travel arrangements if necessary
  • Assists the department with processing mail, correspondence, maintaining records and files, scheduling and providing minutes for meetings
  • Proficiency in administrative office procedures; meeting planning and preparation of minutes, scheduling, filing and office systems

Responsibilities For Department Secretary Relief Resume

  • Responsible for commencement planning – coordinating travel, ordering yearbooks, cap & gowns, etc
  • Sorts incoming mail and processes as appropriate, prepares any certified mail, assists with the preparation and processing of bulk outgoing mailings
  • Organization of meetings, trainings and workshops, announcing guests and ordering catering if needed
  • Provides clerical support to include typing reports and letters, faxing as needed and mailing as needed
  • Enter these hours into the Lawson timekeeping system. Assist with approval of meeting room requests
  • Assist Departments with product research, preparation of purchase requisitions and end user4 computer training for applicable purchasing programs
  • Is responsible for registering and scheduling students in ACLS, ATLS, ALSO, and PALS--requests needed materials from the Education Department

Responsibilities For Department Secretary, Rehab Resume

  • Maintains and updates Composite Schedule, including all regular and visiting student activity
  • Ensures all graduating and visiting students have returned all MHC property – cancel beepers, collect keys, etc
  • Assists in the opening, screening and distribution of daily mail from outside, hospital and interoffice
  • Capable of working with minimal direction while showing initiative and self-motivation
  • Communication: telephone screening and routing, process mail, accepts service and process, access computer systems, etc
  • Registers patient in the admitting module of the Meditech system including all necessary insurance/payment information when appropriate
  • Processes billing to ensure accuracy. Collaborates with billing service to maximize revenue generation

Responsibilities For Department Secretary Rehab Services Forney Days Resume

  • Responsible for general filing and stocking of supplies
  • Accurately prepare correspondence, reports, and meeting minutes utilizing the computer
  • Assures prompt handling of all telephone calls and telephone requests and assures the accurate recording of information for the staff to respond to request(s)
  • Maintains petty cash including making change for entire practice
  • Provide project support, including proofreading documents
  • Establishes, maintains and revises record keeping and filing systems, classifies, sorts and files correspondence, articles, records and other documents
  • Develops own knowledge via practice, observation, and attending continuing education programs and in-services

Responsibilities For Department Secretary PRN, Women s Services Resume

  • Supports event planning and marketing for department initiated activities
  • Prepares material for distribution which includes reproducing and collating
  • Self-directed in planning and organizing work processes
  • Filter mail and phone calls, and deal with as appropriate, requesting draft replies from Business Areas and following up where necessary
  • Set and maintain filing / bring forward systems. Maintain DL’s
  • STAFF SUPPORT: Support the director and office staff with administrative responsibilities including, but not limited to the following
  • Knowledge in computer software programs to include word processing, database, spreadsheets, PowerPoint, Excel and purchasing systems
  • Time keeping using Kronos

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