Closing Coordinator Resume Sample

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Donna Gusikowski
661 Angie Corners,  Dallas, TX
+1 (555) 708 5127

Work Experience

Closing Coordinator / Direct Bill Specialist
06/2015 - PRESENT
Boston, MA
  • Understands, displays, and embraces the company’s “coolture”
  • Familiar with title services, default servicing, and Foreclosure/REO processes
  • Consistently demonstrates accuracy and thoroughness
  • Issue valid changed circumstance based on fee changes after Final Approval status
  • Act as a role model of the company’s values, acting in an ethical and professional manner at all times
  • First point of contact at corporate headquarters (Colliers International)
  • Responsible for time sensitive contract administration, including but not limited to: ensuring all signatures and necessary documentation for each contract, updating each contact with appropriate addendum, preparing assignment addendums and providing updates to Client and Colliers International management team
  • Maintain customer database and other databases as required
Closing Coordinator
03/2012 - 05/2015
Phoenix, AZ
  • Answer phone calls, check messages, forward incoming emails and messages to appropriate departments
  • Liaise between buyers, clients, realtors, site personnel,
  • Inputting client information into CRM
  • Responsible for daily/weekly/monthly closing reporting to all parties
  • Two to three years’ experience within the real estate or related industry
  • History of success within a similar environment, specifically in residential Sales Closing Coordination
  • Fluent in English, bi-lingual Mandarin or Cantonese considered an asset
Syndicated Loan Deal Closing Coordinator Debt Capital Markets
09/2007 - 02/2012
Dallas, TX
  • Background in marketing and administration
  • Professional and presentable, ability to connect well with other people
  • Prior experience working with the public in a customer service role
  • Excellent computer skills with advanced level proficiency with MS Office
  • Working knowledge of web, database, and digital strategies and principles
  • Good writing, copy, and editing skills (basic layout copy)
  • Highly professional with an ability to keep poise under pressure
  • Proactive and focused with a positive attitude


University of Phoenix - Wichita Campus
2003 - 2007
School's Degree in Business

Professional Skills

  • Consumer or mortgage specific product knowledge of a large bank lending guidelines and experience with mortgage closings in a fast paced environment. Ability to close 100+ loans per month
  • Consumer or mortgage specific product knowledge of a large bank lending guidelines and experience with mortgage closings in a fast paced environment. Ability to close 100+ loans per month
  • Customer service skills and verbal and written communication skills
  • Advanced skills in Word for Windows, Excel and spreadsheet skills
  • Organizational skills, good written and verbal communication skills and the ability to multi-task in a fast-paced environment
  • Excellent computer skills including Microsoft Office, Outlook, and a working knowledge of various other office equipment
  • Focused, reliable, and a self-starter with strong critical-thinking skills

How to write Closing Coordinator Resume

Closing Coordinator role is responsible for excel, microsoft, computer, word, advanced, typing, direct, software, insurance, customer.
To write great resume for closing coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Closing Coordinator Resume

The section contact information is important in your closing coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Closing Coordinator Resume

The section work experience is an essential part of your closing coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous closing coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular closing coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Closing Coordinator resume experience can include:

  • Obtains evidence of Flood Insurance and evidence of payment of the first year’s premium by following up at timed intervals
  • Confirm that Collateral Review has been completed, reviewed, and accepted prior to completion and delivery of the Closing Disclosure
  • Confirm that applicable Quality Control Review has been completed, reviewed, and accepted prior to completion and delivery of the Closing Disclosure
  • Strong proficiency Microsoft Word, Excel and Outlook
  • Two or more years’ experience in a customer centric business environment
  • Tracking of U&O’s, Schlage Link System, home site keys and soil treatments for closing

Education on a Closing Coordinator Resume

Make sure to make education a priority on your closing coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your closing coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Closing Coordinator Resume

When listing skills on your closing coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical closing coordinator skills:

  • Communicate effectively and professionally utilizing customer service skills in all communications with clients, borrowers, outside vendors and internal staff
  • Excellent math and grammatical skills
  • Strong written, oral, communication and interpersonal skills
  • Prioritize, meet strict deadlines, and communicate and write effectively
  • Good working knowledge of various PC software including Desktop Underwriting, Mortgage Cadence, Episys, MS Excel, and MS Word is strongly recommended
  • 4+ Prior Commercial Real Estate loan closing and coordination experience

List of Typical Experience For a Closing Coordinator Resume


Experience For REO Closing Coordinator Resume

  • Assist closing officer in verifying underwriting and funding conditions are signed off prior to settlement
  • Coordinate with the closing company the next business day following a closing for the Buyer’s signed HUD and wire confirmation
  • Prepare initial draft of lender’s settlement statement, including confirming all lender costs are appropriately and accurately reflected
  • Assist in coordinating loan funding logistics
  • Logs closing packages/commission checks
  • Assists agents with general closing questions

Experience For Syndicated Loan Deal Closing Coordinator Debt Capital Markets Resume

  • Ensures that all required documents are completed correctly and complete (i.e. no missing exhibits, etc.)
  • Responsible for daily reports, schedules, funding, policies, rejected documents and any other assigned reports by managers
  • Responsible for preparation and accuracy and closing documents in accordance with state requirements and client instructions
  • Assist in coordinating loan file delivery requirements
  • Communicate with outside attorneys regarding any changes or additions to documents
  • Forward closing packages to the bank's loan operations department and answer any questions in order to ensure loans are closed and booked on time

Experience For Mortgage Closing Coordinator Resume

  • Prepare invoices for collection of any fees from the borrower after closing lines of credit, renewals or modifications
  • Assemble closing packages when executed documents are received
  • Edit and balance commission Log for all closings processed for the day
  • Effectively communicate and coordinate with all necessary internal parties including, but not limited to Processors, QC, Closers and Mortgage Loan Officers during the mortgage transaction to proactively work towards meeting Expect to Close dates
  • Consistently interact with attorneys and closing agents at designated milestones throughout the process, as well as established intervals to validate Expect to Close dates
  • Exceptional origination skills an ability to multi-task and handle several priorities at once

Experience For Mortgage Loan Closing Coordinator Resume

  • Sends commission instructions to Title Companies
  • Scans and closes documents
  • Completes additional administrative tasks as assigned
  • Review title commitment to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA , review effective date schedule within company policy guidelines
  • Engage lender, seller and/or broker approval of loan closing documents and provide requested docs
  • Maintain professional communication with team members, team leader, management, clients (internal & external)
  • Deed Preparation within client timelines and specifications

Experience For Closing Coordinator / Direct Bill Specialist Resume

  • Confirm file set up with disbursements
  • Attend and participate in bi-weekly team meetings, be on time and be prepared for these meetings
  • Performs review of documents needed for successful closing request package from Broker or Retail Branch. Ensures that all the documents are reviewed & correct, double checking for compliance and that no documents have expired
  • Coordinates the closing schedule. Ensures all required closing documentation is present to schedule closing
  • Maintain communication with customers, originators, third party vendors and underwriters to ensure proper and timely closing
  • Provides Reg Z. Communication to Retail and Wholesale customers in compliance with the guidance

Experience For Pre-closing Coordinator Resume

  • Performs cursory review of new file submissions and conditions and orders any third party services required through the PAC. Ensures all required documentation is present to order third party services. Ensures all new file submission and conditions are entered into appropriate file/condition receipt process
  • Prepares Reg Z re-disclosure documents on wholesale loans
  • Confirm loan information in all systems are accurate
  • Meet established productivity levels and turnaround times as set by Manager
  • If it is necessary to transfer a phone call, never transfer a call to a voicemail box. If the correct party is not available for the transfer, take a message and have the individual return their call promptly
  • Review and approve POAs submitted by the Originators
  • Facilitate the Trust Review process with the Trust Review Attorney
  • Create and mail all Buyer Correspondence necessary to ensure buyer’s performance under the terms of the Purchaser Agreement, including but not limited to: Introduction Letter, Escrow Progress letter, Construction Progress letter, Loan Progress letter, Contingency Status letter, Flooring Selections letter
  • Participate with Sales and Marketing Department associates in the day to day support of the New Home Consultants, the Division’s Sales and Marketing programs

Experience For Consumer Loan Post Closing Coordinator Resume

  • Set key/closing appointments and ensure that projections for required number of key/closings are consistently met according to the project’s established goals
  • Follow up with the Closing company for the Deed Package 24 to 48 hours after the property goes under contract to be able to meet the Client’s SLA Guidelines
  • Review the Deed to confirm it is accurate, based on the information on the contract and/or addendums, recorded documents, tax backup and Client’s approved Document Templates
  • Knowledge of preparing Settlement Statement/HUD’s/Closing Disclosure and Seller documents (Deeds, Affidavits, etc.)
  • Knowledge of all functions involved in a Real Estate Closing
  • Partner with assigned closing officer to ensure high levels of customer service
  • Maintain paperwork files and organize payments made during the condo rental process
  • Schedule & coordinate NHO and settlement date and times with Production & NHC’s

Experience For Loan Closing Coordinator Resume

  • Settlement Notification Letters to Buyers & NHC’s
  • Monitor Res.Net closing tasks and assure vendor compliance; assure closing offices adherence to SAM requirements, procedures, and timelines; Monitor turn times of Deeds and HUDs. Run Res.Net reports to verify closing tasks are being completed in a timely manner and follow up regularly with closing agent on due and past due tasks
  • Previous experience with a homebuilder or title company
  • Strong ability to meet deadlines in a timely manner
  • Demonstrated ability to work successfully both independently and in a team environment required
  • Receive and organize information about condo associations in the company database

Experience For Post Closing Coordinator Resume

  • Enter deals and organize materials for applications
  • Send application materials and leases to property owners
  • Distribute mail and FedEx packages
  • Order supplies and maintain upkeep of the facilities
  • Learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, and Excel
  • Ensures that the Closing Calendar is updated, accurate and adhered to. Examples include, but are not limited to: Working with underwriters, attorneys and Closers on sign offs for scheduled closings; Updating file maker with receipt of executed CL and modifications

Experience For Consumer Asset Closing Coordinator Homewood Resume

  • Perform post closing review of required forms and documents for propriety and completeness; review offerings; read and review commitment letters to ensure conformity of paperwork. Ensure timely delivery of loans to Note Department for booking purposes
  • Follow-up with lenders, legal counsel and other departments for missing items and exceptions related to incomplete loan documents; obtain needed approvals to waive required items; make necessary entries into the Bank's (Baker Hill) software to track exceptions
  • Review "Line of Credit Renewals"; inspect offerings and commitment letters for accuracy and conformity to existing loan documentation; verify that all mortgage, UCC, insurance information is correct and in place; update Bank's (Baker Hill) software with line renewal information adding exceptions and corrections as needed
  • Input and maintain ticklers for new loans using Bank's (Baker Hill) software for policy and documentation exceptions. Record mortgage information; UCC filing expiration dates; insurance policy specifics; other documentation and follow-up information. Review reports to be distributed to the lenders and senior management
  • Write routine reports and correspondence. Ability to effectively present information in one-on-one small group situations to customers, clients, and other employees of the organization
  • Good interpersonal skills required to clarify instructions from lenders, attorneys and other Bank representatives to resolve problems and correct discrepancies that prevent loan documents from conforming to bank policy

List of Typical Skills For a Closing Coordinator Resume


Skills For REO Closing Coordinator Resume

  • Professional experience with 2+ years formal Legal Training or equivalent experience
  • Basic PC skills, including Microsoft Word, Excel and Outlook
  • Advanced skills in Microsoft Office (Word and Excel for Windows)
  • Experience in closing or processing role with heavy customer interaction
  • Mortgage processing, closing and/or operations experience
  • Ensure company’s two-hour turnaround time commitment to clients is met by monitoring and prioritizing work in progress reports
  • Experience with reviewing and interpreting of all types of loan documentation and lien perfection for attorney prepared documents
  • · Practical work experience within real estate industry/and or a vendor management servicing company
  • LMS 2000 or other real estate tracking software applications experience

Skills For Syndicated Loan Deal Closing Coordinator Debt Capital Markets Resume

  • High attention-to-detail and ability to multitask opposing priorities
  • Proven ability to multi-task, work well under pressure and meet multiple competing deadlines required
  • Strong work ethic, professional appearance and team player
  • Review loan exceptions for accuracy and validity of documentation
  • Work loans in order of the customer’s first payment due date to ensure boarded prior to that date
  • Recording condo closing fees/title transfer fees onto excel monthly closing spread sheet

Skills For Mortgage Closing Coordinator Resume

  • Scanning closing statements and documents and emailing same to APMs
  • Tracking delivery/ filing of closed loan packages from settlement agents to the bank
  • Creating or confirming that all executed loan documents have been imaged into the loan origination system
  • Understanding of lien perfection and recording requirements
  • Managing closing events on a day to day basis

Skills For Mortgage Loan Closing Coordinator Resume

  • Generating Closing Statements for All Co-op closings
  • Filing closed closing files
  • Preparing Commitment Letters and amendments for CRE approved loans
  • Answering client and customer questions
  • Coordinating closings for new home buyers
  • Working knowledge of AFS Level III
  • Depositing checks electronically
  • Answer to Closing Hotline by the third ring, unless already on a call. 85% pick-up percentage on the Closing Hotline

Skills For Closing Coordinator / Direct Bill Specialist Resume

  • Maintain underwriting and closing checklists and prepare closing approval forms and upload documents to Secure File Transfer for review to all parties
  • Confirm receipt and accuracy of information delivered post-closing and coordinate the transfer of files to the servicing department after closing
  • · Working knowledge of real estate titles, deed preparation and closing
  • Review title commitment for clearance and to assure all items are counted for including but not limited to updating payoffs, taxes and HOA
  • Coordinates with the closers all closings scheduled, ensuring all requirements for closing requirements have been met

Skills For Pre-closing Coordinator Resume

  • Make an effort to not transfer an incoming phone call. Instead of transferring the call, take a message and find resolution, then return the call yourself
  • Work directly with leasing agents to ensure proper completion of leasing and application paperwork
  • Knowledge of lending terminology and legal documents used in commercial lending
  • Identify and assist in resolving issues affecting client service and risk management
  • Input all closing information into loan servicing system and ensure accuracy
  • Responsible for accurately maintaining mortgage and closing reports
  • For A&D loans, review and understand settlement statements as well as the internal process of funds being disbursed at closing
  • Follow up with closing attorney/agent to correct any errors or obtain missing documents
  • Coordinate and communicate with client and processing team for correction and completion of all required documentation for the Closing Department

Skills For Consumer Loan Post Closing Coordinator Resume

  • Assist and work closely with Sales, Mortgage, Construction and title companies to schedule closing and resolve issues to facilitate closing
  • Responsible for closing loans from approval through funding
  • Gather all pertinent borrower fees from the Closing Agent for completion of the Closing Disclosure
  • Assist in Maintaining closing gift bags
  • Resolve post close issues in a timely manner, including lender, recording and policy rejects
  • Consumer or mortgage specific product knowledge of a large bank lending guidelines
  • Knowledge of accounting principles, contract laws, and Microsoft Office software
  • Be responsible for preparation and accuracy and closing documents in accordance with state requirements and client instructions
  • Prepare leases for condo units and assist in the lease signing process

Skills For Loan Closing Coordinator Resume

  • Assist the Account Managers and Closing Department with various administrative tasks
  • Process emails that come through the closing email box
  • Answer the closing department client phone line
  • Process fees received as part of the application process and in connection with servicing matters and provide a reconciliation of fees received
  • Interface with legal counsel to furnish information to underwriter as part of the application and closing process

Skills For Post Closing Coordinator Resume

  • Assists in managing loan approval
  • Issues closing report timely and in accordance with policy
  • Familiarity with legal documents pertaining to home sales
  • Review legal documents for accuracy and collaborate with legal counsel to clear conditions required for closing
  • Review internal production reports and accounting statements for accuracy

Skills For Consumer Asset Closing Coordinator Homewood Resume

  • Facilitate a high-quality flow of information with all internal and external stakeholders regarding progress and/or potential issues
  • Answer client questions throughout the closing process
  • Deliver required closed-loan information to internal staff as appropriate and address any post-closing issues as needed
  • Use Word, Excel and Outlook at an intermediate level in a business setting required
  • Backup to Processing Assistants
  • Commercial Loan Closing Calendar
  • Responsible for closing new lines of credit, renewals, and modifications as well as A&D loans

List of Typical Responsibilities For a Closing Coordinator Resume


Responsibilities For REO Closing Coordinator Resume

  • Verifies sales pricing for accuracy and processes new home sales contracts, change orders, verifies and processes customer selection sheets, selection revisions, pricing changes etc; performs data entry to computer system for new customer information and revisions
  • Strong written and oral communication skills and attention to details
  • Strong Word, Excel and Powerpoint skills are desired
  • Facilitate meetings and convey issues clearly and effectively
  • Able to complete multiple priorities and tasks
  • Experience with CRE, Commercial, Corporate and Energy loans
  • Consumer, mortgage, real estate, title company or real estate attorneys’ office work experience
  • High level of integrity /strong work ethic
  • Four or more years of experience in clerical activities

Responsibilities For Syndicated Loan Deal Closing Coordinator Debt Capital Markets Resume

  • General clerical or administrative experience
  • Experience in record management
  • Strong ability to collect and organize information
  • Intermediate database experience
  • Closing Reception relief/coverage

Responsibilities For Mortgage Closing Coordinator Resume

  • Perform post-closing quality control review of mortgage files and closing packages
  • Acts as a liaison between the Construction Supervisor and homebuyers relative to pre-settlement and closing information
  • Assist with preparing stock certificates and proprietary lease as needed
  • Assist with scheduling co-op and condo closings as needed
  • Prepare closing disclosures
  • Balance files for funding
  • Problem solves all closing issues between all parties
  • Participate with Sales and Marketing Department Associates in the day to day support of the New Home Consultants and coordinators

Responsibilities For Mortgage Loan Closing Coordinator Resume

  • O Communicate/follow-up with Region Processing Center (RPC), Title, lenders, sales staff and construction to ensure timely closings
  • Management of settlement closing questions & issues via email, quick response time required
  • Ensures accurate pricing
  • Manage Closing Calendar to ensure in accordance with management instruction and ensure that appropriate file quality and timeliness are provided to clients
  • Communicate with clients on items required, deadlines and scheduling issues
  • Complies all sales information; prepares and distributes weekly and monthly sales reports as required
  • Prepares job/non job deposits-takes deposits to the bank and creates a spreadsheet for Corp
  • Obtains closing documents; updates and maintains customer files to include surveys, certifications, loan approvals, deeds, ect. Performs computer data entry of information and prepares appropriate reports as required

Responsibilities For Closing Coordinator / Direct Bill Specialist Resume

  • Schedules, organizes and monitors pre-settlement dates and closing appointments; coordinates such with appropriate internal departments as well as with attorneys, appraisers and mortgage companies. Provides updated home statuses to include changes in scheduling, etc
  • Verifies and records home buyer deposits; compiles, prepares and copies final closing document packages
  • Work with various groups (in-house attorney, third-party report providers, RGA cash management, borrower, broker, title company, surveyor, insurance agent, borrower’s counsel and lenders) to reach the common goal of closing the loan in a timely manner
  • Work closely with Legal staff to obtain good standing certificates, original documents, title commitments, surveys, and other documentation; assists in due diligence process
  • Understand the loan parameters and document requirements and report any inconsistencies to underwriting and legal, as appropriate

Responsibilities For Pre-closing Coordinator Resume

  • Assist in the preparation of legal documents, closing binders, contracts for review, approval, and use by attorneys
  • Order and monitor progress of all third party reports. Facilitate review and approval of all third party reports by appropriate parties
  • Coordinate travel in connection with site inspections by underwriters and regional managers
  • Prepare and request wire transfers of loan funds and refunds of fees
  • Initiate UCC searches, flood certificates, credit checks, OFAC searches and the preparation of third party reports
  • Prepare data necessary for settlement statement by collecting and processing various fees to third consultants and preparing the tax and insurance escrow analysis
  • Assist in loan assumption, workout and foreclosure process
  • Assist in coordination of equity investments and joint ventures
  • Maintains accurate reports and ensures accuracy with all loan statuses

Responsibilities For Consumer Loan Post Closing Coordinator Resume

  • Maintains and tracks all contingencies accurately
  • Manages throughout process from new contract to close
  • Maintains Outlook Calendar for all closings
  • Implements and maintains accurate closings through the entire process
  • Provides comps for appraisals upon requests
  • Provides weekly reports to Sales Departments
  • Act as subject-matter expert for all applicable loan policies and procedures, both internally and as required by the HUD MAP Guide
  • Organize and maintain accurate business deal files within internal systems
  • Request required due diligence items from clients and other third parties

Responsibilities For Loan Closing Coordinator Resume

  • Initiate the wire of funds to third parties as needed
  • Review credit authorizations as they pertain to loan documentation and ensure the package is complete and accurate
  • Work closely with Relationship Managers to review credit authorizations and finalize loan documents
  • Assist with other projects assigned as necessary
  • Schedules, organizes and monitors pre-settlement dates and closing appointments; coordinates such with appropriate internal departments as well as with attorneys and mortgage companies. Provides updated home statuses to include changes in scheduling, etc
  • Set up files in document order according to document list

Responsibilities For Post Closing Coordinator Resume

  • Review closing documents for accuracy and completeness
  • File/scan all closing documents in the lot file
  • Work closely with Finance team to ensure accurate reporting sales and closings
  • Enter all information in the system notes regarding every task completed or updated on a file
  • Able to adapt to changing work situations
  • Proficiency with personal computers including familiarity with Microsoft Outlook, Word and Excel
  • Monitor status of loans while working on serval loans at one time
  • Preparation of closing statements for initial Sponsor Sales for new constructions

Responsibilities For Consumer Asset Closing Coordinator Homewood Resume

  • Prepare Condo Closing Documents when needed
  • Verify the accuracy and completeness of all contracts and change orders submitted. Verify approval signature
  • Prepare Seller’s Instructions for closings
  • Ensure all deposit monies are accounted for and documented correctly throughout contract to close process
  • Prepare and distribute builder documents for FHA and VA loans
  • Process cancellations, refunds and issue default notifications as required
  • Responsible for closing documents in accordance with federal, state and local requirements as well as client instructions up and until funding and recordation of all documents

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