Business Development Operations Resume Sample

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Rafaela Bergstrom
976 Delpha Garden,  Dallas, TX
+1 (555) 433 7787

Work Experience

Business Development Operations Manager
06/2016 - PRESENT
Boston, MA
  • Builds relationships with the SL’s leadership team and business development executives to provide the operational support required to meet the sub-area’s go-to-market initiatives
  • Builds relationships with the Area’s BD leadership team, as well as their BD Operations Leaders and Business Development Executives to provide the operational support required to meet the Area’s go-to-market initiatives
  • Self-starter, with an ability to perform with minimal direction
  • Embody SportsDog - our key values. Sportsmanship, Passion, Openness, Results, Team, Difference Maker, Grit
  • Recruitment of new personnel while retaining, motivating and managing existing personnel to create a ‘value-added’ team through a culture of openness and honesty
  • Planning (bookings, coverage, headcount, territories, quotas, rules of engagement)
  • Transactional/day to day support (commissions/compensation, credits, CRM, deal structuring, booking of deals)
  • Sales Strategy and Planning Process Support
  • Account and Territory Planning and Execution
Business Development Operations Analyst
12/2012 - 01/2016
Philadelphia, PA
  • Sales Compensation & Budget Planning
  • Sales Infrastructure & Tools
  • Sales Forecasting, Reporting & Analytics (Use of tool interface with SFDC to provide ongoing metrics to individual ADs, sales management and executive management as required. Provide information to help manage pipeline as well activity tracking)
  • Interface with Inside Sales regarding Lead Management
  • Interface with Proposal group on best practices and enhancement of deliverables
  • Interface with Marketing team on content management system, sales needs for collateral, etc
  • Sales Enablement and Training (Documentation and implementation of training for new hires on the BD team in relation to BD specific processes)
Business Development Operations
08/2007 - 10/2012
San Francisco, CA
  • Responsible for business development operations across the full spectrum of the BD and Capture life cycle
  • Assist in the development of capture and proposal teams on process, strategy, teaming options, gap analysis, and creating an understanding of the customer and competition landscape
  • Conduct market research, competitive intelligence analysis
  • Collect and distill data into relevant information for Black Hats, Blue Teams and overall capture strategies. Gather and process personnel and technical data, maintain spreadsheets, produce reports, and maintain schedules and calendars
  • Maintain, update, and enhance the organization¿s use of the web based portal utilized for the repository, storage, and library of division technical and administrative data as well as a web based ticket system used for task management and tracking
  • Act as the subject matter expert on the Business Development Opportunity Management System (OMS), ensuring up to date information and current status is always maintained
  • Represent the division on administrative matters both internally and externally


University of Southern California
2002 - 2007
Bachelor's Degree in Appropriate Discipline From

Professional Skills

  • Can demonstrate excellent customer service skills
  • Good leadership/management skills - experience managing/hiring staff
  • Strong time management, organizational and decision making skills
  • Strong organization skills with an ability to adapt, navigate complexity, and multitask in a rapidly changing environment
  • Strong analytical skills, ability to work under stressful conditions, ability to manage multiple projects simultaneously
  • Strategic planning skills – business modeling, go-to market evaluations
  • Solid multi-tasking and time management skills that allow for attention to both the boutique and studio space

How to write Business Development Operations Resume

Business Development Operations role is responsible for government, retail, finance, training, database, procurement, security, compensation, java, planning.
To write great resume for business development operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Development Operations Resume

The section contact information is important in your business development operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Development Operations Resume

The section work experience is an essential part of your business development operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business development operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business development operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Business Development Operations resume experience can include:

  • Experience in managing data analytics, business pipelines, reports and supporting in implementation of business development/sales strategies and management
  • Experience in developing business and marketing opportunities to increase client base
  • Experience using a Deltek GovWinCRM or other Opportunitiy Tracking Tools
  • Experience using Deltek CostPoint and IBM Cognos Reporting
  • Experience in managing delivery of complex solutions involving cloud, security , IoT, professional services and SaaS
  • Experience with project management, handling government contracts, business development or similar

Education on a Business Development Operations Resume

Make sure to make education a priority on your business development operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business development operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Development Operations Resume

When listing skills on your business development operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical business development operations skills:

  • Excellent computer skills, proficiency with Microsoft products (Excel, Word, PowerPoint, etc.)
  • Prior experience delivering complex M2M/IoT solutions and market expertise in assigned vertical
  • Commuicate effectively with senior leadership
  • Effectively support the business development team with technical presentations and demonstrations
  • Strong, proven technical expertise
  • Extraordinary communication, teamwork and interpersonal skills

List of Typical Experience For a Business Development Operations Resume


Experience For Business Development Operations Analyst Resume

  • Strong skills in PowerPoint, Excel, Word, Outlook or Google equivalent
  • Desktop Publication skills desirable
  • Coordinate internal project ID setups, workforce entries, and monitoring correct charging for business development activities as necessary
  • Establish and maintain close working relationships with all current customers with contracts at the Nederland Terminal
  • Instrumental in the implementation of new capital expansion projects, to include communication with Operations and Engineering
  • Coordinate across a multi-department team
  • Analyze data and numbers

Experience For Business Development Operations Manager Resume

  • Train others and make presentations
  • Align & strategize Business Development activities
  • Work closely with Business Development in assuring the highest level of service to our customers and assisting in the development of new growth projects for the crude business. This involves research of market/industry/customer reports and developing meaningful analysis to advance the opportunity
  • Work closely with Accounting, Operations, Engineering, and Commercial functions to address cross-departmental issues. In addition, effective communication and coordination with all departments within the company are essential in the role
  • Post-college work experience in the energy sector specifically with analytical experience preferably in a related area to have a working knowledge of projects, contracts, operations and/or accounting
  • Independent worker but able to work well on a cross-functional team
  • Support the BD VP in tracking new business expenses for all BD activities by creating bottoms up new business cost estimates and providing weekly/monthly new business expenditure reports to the BD team and monitoring any abnormalities or trends
  • Manage Vendor employee set ups and hours approvals from the Capture Team

Experience For Head of Business Development Operations Resume

  • Support any ASRC Federal BD HQ requests required of the OGs
  • Be Avalara’s primary liaison for account and contract management issues for a portfolio of assigned Partners
  • Establish and nurture professional working relationships with assigned Partners at executive, technical and operational levels. Proactively detect and promptly resolve issues that might impede Partner’s success or jeopardize their perception of Avalara as their premier business partner
  • Produces analytics, updates, evolutions relating to the charging infrastructure business model
  • Supports budget and financial analyses working with the Finance team as it relates to the business case
  • Become a subject matter expert in Avalara contracts, policies and procedures needed to support assigned Partners
  • Be an amazing advocate for Partner issues and opportunities within Avalara and an amazing advocate for Avalara within the Partnership. Establish vibrant, working relationships with resources throughout Avalara needed to ensure the success of your Partners. Demonstrate effectiveness working alone or as the valued member of a team

Experience For Director of Business Development Operations Resume

  • Collaborate with BD Partner Launch to ensure the smooth on-boarding of new Partners into Avalara’s sales, marketing, engineering and operations/finance processes
  • Be the Operational Project Manager, when required, for Partnerships with complex on-boarding or management requirements. Create and report project plans, issues and schedules; create and lead effective cross-functional and cross-company teams to accomplish project goals
  • Supports strategic planning processes for charging infrastructure
  • Make noteworthy contributions to the goals set in Avalara’s Manifesto and embody Avalara’s Key Success Traits
  • Leads creation and communication of Board of Director documents to enable critical approvals and alignment with key decision makers
  • Supports documentation and systematization of our processes and interactions within the Operations team
  • Provides support and background research for business development opportunities
  • Other support required to ensure operational excellence for the organization

Experience For Business Development Operations Project Manager Resume

  • Knowledge of Project Management frameworks
  • Proficiency with Microsoft Office Suite – PowerPoint and Excel
  • Provide targeted station transition/start-up support
  • Research and provide analyses and recommendations on business expansion opportunities
  • Researches opportunities and communicates to staff
  • Provide analytical support to transformation teams
  • Conduct primary or secondary market research and other special studies as requested and report findings to senior management

Experience For Business Development & Operations Manager Resume

  • Conducts organizational studies and work simplification studies to help streamline business processes
  • Work with global intelligence team based in US to update and develop Salesforce platform
  • Manage data requests from across the network
  • Create and manage global logistic plans for pitches
  • Work closely with design team and pitch leads to develop pitch collateral and distribute across markets
  • Partner with Palantir’s internal stakeholders to scope projects / initiatives and deliver results on-time, on-budget, and at a high quality bar
  • Plan offsites and events to promote cohesion and awareness of work across large teams

Experience For Business Development Operations Associate Resume

  • Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster and important effort / project, internalize feedback, and take charge of your personal growth
  • Extraordinary judgment and composure in high-pressure situations
  • Succeed independently with minimal supervision
  • Skepticism of the status quo
  • Very organised and can easily work to set deadlines

Experience For Business Development & Operations Executive Resume

  • Business Development/Operations: 2 years
  • Help identify, evaluate, and assist in the execution of Business Development deals across Spotify’s business and regions
  • Create data-driven approach to formalize Business Development deal strategy, measure commercial potential, manage prioritization across stakeholders and define/measure metrics to track and tweak deal performance
  • Construct cross-functional business cases and implementation plans for Business Development activities around the world
  • Structure and develop data-driven, insightful, and compelling recommendations on business issues across the company and present to Spotify’s management team
  • Competitive compensation, comprehensive benefits and equity for all employees
  • Free sports leagues & events

Experience For Advisory Business Development Operations Leader Resume

  • Semi-annual team OTA Meetings. Watch us work at our LeagueAppathon
  • LeagueApps Speaker Series with investors, advisors, sports influencers and professional athletes
  • Great understanding of EY’s organizational and operational structure. Business acumen desirable including but not limited to direct Region or Service Line experience
  • Equipment Directly Used
  • Create and executive innovative strategies to achieve exemplary levels of partner success, satisfaction and retention within your Partner Portfolio as measured by sales, new customer account capture and growth, and satisfaction metrics like Partner and Partner’s Customer CPO and Net Promoter Scoring. Demonstrate continuous improvement in these metrics over time

List of Typical Skills For a Business Development Operations Resume


Skills For Business Development Operations Analyst Resume

  • Strong leadership qualities with the ability to prioritize and delegate to build efficiency
  • Assist with the management of all contracts and have a strong understanding of the existing contracts at the terminal that are key in our business
  • Business analyst/process experience in a federal contracting environment
  • Experience using MS Office and databases to generate reports, presentations, metrics and other data for the team
  • Experience tracking budget and spend rates
  • Business analys/process experience in a federal contracting environment
  • BS/MS in Information Systems, Engineering, Math, or equivalent experience
  • Experience with Enterprise Linux and Windows operating systems

Skills For Business Development Operations Manager Resume

  • Experience administering Java applications
  • Strong understanding of the government procurement process, both at the Federal and State & Local level
  • Experience in operations, partner management, business development
  • Experience in an operational role
  • Experience with Windows-based office tools such as Word, Excel, and PowerPoint is required
  • Experience with Salesforce, SharePoint (document repository) and HTML
  • Operate under tight schedules and deadlines

Skills For Head of Business Development Operations Resume

  • Experience with design engineering, project management and construction
  • Experience with regional markets and customers beneficial
  • Experience with crude oil transportation systems and terminals beneficial
  • Update and manage global RFI/RFP databank with good quality stock answers
  • Handle complex calendars and prioritize commitments to maximize time and productivity
  • Creating and utilizing metrics to make data driven decisions
  • Logging and reporting of London hub new business opportunities on Salesforce
  • Understanding of the GSA IT Schedule 70 contract and also other various GPO and COOP contracts

Skills For Director of Business Development Operations Resume

  • Understanding of cXML and EDI integrations
  • Interacting with external customers, vendors, and stakeholders on a daily basis
  • Conducting daily, weekly, monthly calls on performance issues as necessary
  • Monitoring competitive activity and trends for supported business and formulate competitive solutions to meet or exceed goals
  • Analytical and conceptual thinking – budgeting, financial modeling, creative thinking
  • Support field leadership in identifying and implementing best practices, as well as addressing performance challenges

Skills For Business Development Operations Project Manager Resume

  • Assist with managing budgets, raising PO’s and identifying efficiencies and savings
  • Work on many different types of problems and challenges – from managing complex projects, to providing execution support with existing teams
  • Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics
  • Well versed in social media, blogging (Wordpress) and writing newsletters - Instagram, Pinterest, and Facebook
  • Enjoys working with and inspiring children
  • Excited by the idea of working with and learning from people from all over the world
  • Capable of managing the proposal development process from beginning to end

Skills For Business Development & Operations Manager Resume

  • Drive collaboration with internal and external organizations and owning deals and driving wins
  • Enthusiasm for supporting internal projects and senior leadership, bringing order and efficiency to critical internal initiatives
  • SalesForce administration for business activities, including
  • Support monitoring of specific goals (scope, quality, budget, time) to make sure process and product quality goals to are met
  • Tracks, monitors, coordinates development, integrates division input, disseminates and responds to all requests for sector level meeting smart sheets
  • Provides training to personnel on salesforce implementation and act as the point of contact for support
  • Assists in improving organization standards and guidelines
  • Supports large data analytic projects including but not limited to pipeline reviews, pipeline sufficiency, etc
  • Goal driven, motivated, self starter requiring minimal supervision

Skills For Business Development Operations Associate Resume

  • Has an entrepreneurial spirit and wants to work in a fun, creative and growing business
  • Expertise in the following tools: Salesforce, Microsoft Office Suite
  • Confidence to recommend improvements to processes and ways of working
  • Drive execution of recommendations throughout Spotify’s fast-paced, constantly-changing environment
  • Achieve results in a dynamic work environment, often involving simultaneous projects and deadlines
  • Proficiency in scripting with Bash, Python, or Powershell
  • Proficiency with virtualisation technologies including VMWare, VirtualBox, and Amazon Web Services (AWS)
  • Project managing eProcurement enablements across various platforms
  • Enable business development team through knowledge transfer and training

Skills For Business Development & Operations Executive Resume

  • Establish and monitor vendor consultant agreements and managing invoices as required
  • Provide operational performance reporting and analysis Forecast station expenses, revenues, headcount, and capital commitments
  • Recommends strategies for the purpose of enhancing company growth
  • Support Financial Planning and Analysis team on as-needed basis
  • Conduct market and competitor research using industry sources i.e. COMvergence, Recma, Nielsen
  • Assist in the qualification of pitch opportunities by completing company templates
  • Assist in the formatting of pitch presentations (PPT and InDesign) and Pitch Theatre set up
  • Frequent exposure to electrical equipment
  • Support development of (board) area specific strategy, execution and operational plans

Skills For Advisory Business Development Operations Leader Resume

  • Serves as the IS Salesforce Administrator. Coordinates with divisions to keep salesforce up to date on a weekly basis
  • Manages the Sector Gate Review Process including but not limited to scheduling reviews, taking notes/actions during the review, creating/distributing the after action report, and tracking action items
  • Creates, reviews, and submits weekly and monthly BD reports such as win/loss and pipeline dashboard
  • Serves as the IS BD Website and SharePoint point of contact; updates IS BD Website as needed, and creates/updates IS BD Sharepoint sites
  • Support tradeshow and event strategy sessions as either a facilitator and/or contributor. Coordinates implementation with sector and corporate communications
  • Take initiative and proactively drive processes and deadlines
  • US Citizenship status and ability to pass a government background investigation
  • Proficient use of principles and practices required to support the management team

Skills For Business Development & Operations Specialist Resume

  • Knowledge of business office operations, sales pipeline creation, and administrative clerical operations
  • Handle highly confidential information with utmost discretion
  • Eagerness to learn and to take on new challenges
  • Very disciplined approach to project management and ability to think ‘three steps ahead&#8217
  • Proactively solve problems and work through barriers
  • Highly personable and easily builds relationships

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