Billing Manager Resume Sample
Alva Mayer
227 Larson Rue,
San Francisco,
CA
+1 (555) 140 6014
Work Experience
Billing Manager
06/2016
-
PRESENT
Dallas, TX
- Assist in the coordination of program changes and reporting needs with core software IT department as well as database administrators
- Participate in review process of billing/revenue recognition processes and improve procedures which are deficient, i.e. planning and strategizing on policies and procedures
- Establish and validate individual and department goals utilizing service level measurements established as well as error evaluations
- Assist both internal and external auditors with customer related requests
- Provide quality Customer Service to Sales and Operations or other internal or external stakeholders in all respects, including but not limited to inquires on billing status and requests for information
- Proactively identify contract issues and take initiative to resolve by contacting Sales or respective stakeholders
- Resolve all contract issues timely and accurately
- Assist in month-end close procedures
- Communicating departmental updates to appropriate personnel throughout company
Senior Billing Manager
03/2010
-
05/2016
San Francisco, CA
- Working with the management team to streamline processes
- Always considering the impact of departmental processes, productivity and communication on other departments and the company as a whole when implementing and managing processes
- Frequently interacting with other departmental supervisors and managers to keep abreast of their respective environments (ie. new ideas, process changes, staffing concerns, etc.)
- Work closely with the Cash Centres network to provide all required operational and financial support in respect of all the insourced Cash Centres business
- Co-ordinate and provide support to the Cash Centre network in the management of business gains/losses with current insourced Financial Institutions
- Supports the company’s objective of efficiently and effectively providing management with oversight of the revenue cycle process. Insures the proper handling of cash collections, adjustments and accounts receivable balances are accurate
- Collaborates with other administrative staff in strategic planning activities with the goal of ensuring ongoing effectiveness of the program’s billing
- Understanding revenue recognition rules and requirements for a SaaS business
Enterprise Billing Manager
06/2004
-
09/2009
Philadelphia, PA
- Experience developing processes and systems for high volume billing
- Experience in managing large diverse teams and coaching individuals for success
- Experience with Aderant Time and Billing System
- Provide support to Director of Accounting by preparing, maintaining, reviewing, publishing and analyzing all performance metrics achieved by the billing group for purposes of performance tracking for the team and assist in audit and SOX requirements as needed throughout the year
- Accountable for meeting KPI’s as set by senior management. Identify and develop billing related technology enhancements opportunities. Collaborate with IT to prioritize and accelerate implementation
- External business owners and senior executives
- GATX Rail—All levels
- Customers of GATX—at all levels
Education
Strayer University - Manassas Campus
2000 - 2004
Bachelor's Degree in Accounting
Professional Skills
- Strong leadership and communication skills. Demonstrated skills in managing and developing Tyco team members
- Strong leadership and communication skills. Demonstrated skills in managing and developing Johnson Controls team members
- Strong sense of urgency and ability to prioritize issues, excellent verbal and written communication skills, and demonstrated customer service focus
- Strong analytical and problem solving skills with a proven ability to multi-task
- Excellent interpersonal communication skills with the ability to effectively interface with customers and internal personnel
- Strong leadership skills with an ability to motivate and develop direct reports and provide ongoing training and constructive feedback
- Manage a team of people and provide necessary guidance and support; i.e. have strong team building skills
How to write Billing Manager Resume
Billing Manager role is responsible for analytical, microsoft, leadership, excel, customer, interpersonal, financial, research, automation, organization.
To write great resume for billing manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Billing Manager Resume
The section contact information is important in your billing manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Billing Manager Resume
The section work experience is an essential part of your billing manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous billing manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular billing manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Billing Manager resume experience can include:
- Interpersonal skills - able to work effectively with other employees, patients and external parties
- Motivate, influence and lead others, strong analytical and problem solving skills, and exceptional attention to detail
- Excellent communication skills and ability to develop professional relationships with Attorneys
- Good leadership, problem solving, organizational, and analytical skills are also required
- Strong computer skills, including MS Office, Visio and preferably AS400, ability to learn new programs
- Strong customer service skills with the ability to relate how the work done affects both internal and external customers
Education on a Billing Manager Resume
Make sure to make education a priority on your billing manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your billing manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Billing Manager Resume
When listing skills on your billing manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical billing manager skills:
- Quick Learner with strong analytical skills and strong technical aptitude
- Solid analytical, mathematical, negotiating, and research skills
- Strong team-building, interpersonal and leadership skills
- Good organizational and problem solving skills with the ability to multitask in a fast paced work environment
- Strong problem solving skills, analytical
- Strong Knowledge of Microsoft Office applications, including advanced Excel skills
List of Typical Experience For a Billing Manager Resume
1
Experience For Senior Billing Manager Resume
- Strong communication skills and the ability to work across the organization
- Strong excel skills such as pivot tables, vlookup formulas, etc
- Prior experience working within an accounts receivable, understanding billing, payment reconciliation, cash flows, accounting and collection processes
- Three years of experience in accounts receivable and invoicing/billing, preferably progressive billing experience
- Intermediate customer service, problem solving and decision making skills
- Combines operational data and coaching skills to help employees self-discover areas for improvement
2
Experience For Healthcare Research Finance & Billing Manager Resume
- Experience in centralized/shared service billing functions, or equivalent experience in a similar environment
- Prior experience with collections systems
- Demonstration of analytical skills
- Comfortable with change management, can effectively communicate and drive change
- Maintain effective and productive working relationships with billing companies and payer representatives at managed care organizations
- A Billing Manager with substantial billing management experience
3
Experience For Enterprise Billing Manager Resume
- Demonstrates support for the Tenet Physician Resources Corporate Compliance Program by being knowledgeable of compliance responsibilities
- Ability to establish and maintain effective working relationships with co-workers, managers and clients
- Strong in the development and tracking of Key Performance Indicators (KPI) and related operational analysis
- University graduation with at least 12 semester hours course work in Accounting, or equivalent and two years of related experience
- Experience with reconciliations (including data analysis and interpretation), and accounts receivable
- Previous experience with billing systems and cost liquidation
- Experience in Power Service planning tools, processes, and systems-e.g. Field Service Portal, PowerMax, FoxTrot, MyFLeet, Alpha, Charlie
4
Experience For Contract Billing Manager Resume
- Experience with corporate ERP systems, preferably manufacturing systems
- Management-level experience in medical billing
- Billing supervisor experience
- Shared services billing system platforms and contract management systems experience
- Previous wireless/wireline billing experience required
- Evaluates effectiveness of billing, collection and accounts receivable management workflow
- Experience in Billing with at least 5 years in a management capacity
- Proven ability to building high performance team
- Improve customer billing experience
5
Experience For Customer Service & Billing Manager Resume
- Good balance of strategic thinking and operational execution
- Experience in accounting
- Quickly assess complex problems, identify solutions and alternatives, prioritize key deliverables and staying focused on organizational deadlines
- Taff management experience
- Legal or professional services experience required
- Maintains a professional image and provides excellent customer service
- Strong attention to detail and able to make independent decisions
- Strong finance / mathematical background
- Demonstrated use of process improvement methodologies
6
Experience For Billing Manager With German Resume
- Forge strong relationships and work collaboratively within the company locally and the global network
- Service contract execution experience
- Strong quality and process background
- Demonstrate ability to lead a team and produce successful results
- Passion for Quality, Performance and Excellent Service
- Contract administration experience required
- 5 – 10 years of experience in Healthcare Administration or Business Office
- 2 – 3 years of supervisory experience
7
Experience For Assistant Billing Manager Resume
- Directly related experience
- Previous project experience required
- DPI, CBP, Arbor, Brio, CABS, and CRM Experience required
- Utilize key interaction data to understand the link between agent and team performance and the customer experience
- Proven expertise in working with and coordinating individual across multiple regions
- Good understanding of order to cash processes
- Relevant experience in Billing, Order Management, Collections, Cash Application and/or Customer retention
8
Experience For Commercial Billing Manager Resume
- Post-secondary education or above with 5 year’s working experience
- Experience as a supervisor or manager of billing staff
- Related experience, including 3+ years in a supervisory role
- Self-starter with proven problem-solving capabilities
- Demonstrated progression a billing area
- Experience in medical or dental billing (Medicaid and 3rd party)
- One year of experience with general accounting software
- Experience with accounts receivables
9
Experience For Regional Billing Manager, Ontario Resume
- Experience with Financial software applications
- System implementation or process improvement experience
- Experience with Deltek Costpoint highly desired
- Excellent knowledge of MS Office (particularly Excel) and ORACLE software
- Supervisory or leadership experience
- Experience in a customer service role
- Reporting and monitoring of all billing volumes, rejections and corrections
10
Experience For Trinity Rail-billing Manager Resume
- Maintaining a thorough understanding of each client contract in order to reflect any unique billing requests as outlined in the contract
- Leading Managing and Holding People Accountable (LMA)
- Staffing discussions and planning/interviews; Team building
- Managing and monitoring the Group’s European fee billing process
- Working closely with the accounting and finance teams on reporting
- Reviewing and maintaining the reserve analysis
- Working with Contracts and Proposals on billing issues
- Understanding of accounting methods and accounts structures
- Providing the timely resolution of billing discrepancies and issues
List of Typical Skills For a Billing Manager Resume
1
Skills For Senior Billing Manager Resume
- Strong managerial and leadership skills
- Excellent communications skills, verbal and written
- Excellent computer skills and proficiency in Microsoft Excel, Word, and Outlook
- Prioritize work, manage multiple tasksand effectively meet tight deadlines
- Strong organization and supervisory skills
- Experience in process management and improvement skills
- Microsoft Office; Strong Excel skills required (vLookup, Pivot Tables, Index/Match, etc) in high data volume environments
- Organization - proactively prioritizes needs and effectively manages resources
- Good understanding and communication skills between other financial departments
2
Skills For Healthcare Research Finance & Billing Manager Resume
- Strong technical accounting skills
- Strong influencing skills
- Strong analytical and numeracy skills
- Effective verbal and written communication skills
- Strong computer skills – MS Office Excel, Word, Outlook, PowerPoint, Access, CRM, SharePoint
- Possess Excellent Organization skills and be detail-oriented
- Proof of experience with mentoring employees to improve skills and realize promotions
3
Skills For Enterprise Billing Manager Resume
- Programming skills in VB, Java, and C#
- Effectively functions as the liaison for senior project management in coordinating billing efforts and addressing billing and reimbursement matters
- Out of Network Financial Counseling / Payment Plan Management experience; 3+ years of Neurosurgery and/ or Spine Surgery Coding experience
- Proficiency in understanding and applying methods, techniques and skills required to perform job
- Solid experience in Accounting and Banking environment, ideally in AM
- Experience in improving business processes and proven track record of driving efficiency improvements
- Leadership skills, including the ability to manage and engage a team working under pressure to meet daily data entry requirements
- Recommend appropriate staffing mix, roles, and skillsets of Billing & Mail departments
4
Skills For Contract Billing Manager Resume
- Communicate effectively in writing, over the telephone, and in person
- Work in a fast-paced environment effectively
- Experience (CA/ICWA) in finance operation with good expertise in accounting
- Proven experience as billing manager who is able to deliver results and drive highly efficient team
- Proficiency in Microsoft Excel and website navigational skills required
- Experience (CA/ICWA/M.Com) in finance operation with good expertise in accounting
- Strong processing and general ledger experience for AR required
- Proven ability to work in a fast past environment and handle multiple priorities simultaneously
5
Skills For Customer Service & Billing Manager Resume
- Intermediate to advanced English language and mathematical skills
- IT skills: SAP, SharePoint, Excel
- Computer skills as required by department and some familiarity with a financial information system
- Prior profit & loss experience
- Prior hands-on billing experience
6
Skills For Billing Manager With German Resume
- Strong billing experience
- Prior experience with billing system upgrades and implementations
- Effectively lead and direct a team of billing coordinators
- Ensure that the billing team has the knowledge, skills and support them, in the career development
- Experience in billing; 7 years of management experience
- Proven process implementation and leadership experience
- Proven experience as a supervisor, team leader or account manager
- Experience Billing and AR Operations experience required
7
Skills For Assistant Billing Manager Resume
- A reputation as a mature professional who can effectively monitor work, identify problems and improve processes
- Highly analytical and process driven, with proven skill sets in systems and data-driven performance management environments (Lean, Six-Sigma, Baldridge, etc.)
- Billing experience in the Construction, Engineering, Telecommunications field
- Liaising and developing effective relationships with Key Internal Stakeholders such as Corporate Support and Sales/Relationship Managers
- Experience managing a team in an administrative environment, including budgeting and managing costs and expenses
- Strong understanding of business application technology and deep, first-hand understanding of shared service and/or centralized billing functions and processes
8
Skills For Commercial Billing Manager Resume
- Demonstrated ability to lead and motivate staff, building teams and relationships, engendering a results oriented operating environment
- Track priorities and ensure deadlines are being met utilizing CRM FOCUS system, reporting, work items, etc
- 5 years' experience supervising billing staff
- Medical billing office experience required in a leadership role with knowledge of billing and precertification
- Contract and project costing billing experience (time and material)
- Experience in accounting, accounts receivable or invoicing required
- Managerial Experience, preferably relating to Billing and/or Sarbanes-Oxley compliance
- Experience managing a transactional B2B Billing Team
- Strong working knowledge of basic accounting principles
9
Skills For Regional Billing Manager, Ontario Resume
- Billing or accounting operations experience
- Experience using automated integrated accounting software
- Applicable experience (invoicing / revenue / general accounting)
- Experience managing or supervising a team
- Experience in a Billing/Payments role focused on working with a sales organization
- Establish and maintain effective working relationships with administrators, physicians, and peers
- Work experience in handling cash, checks, and donations
- Solid background in billing operations
- Previous experience with National Payors and Third Party Payor Billing
10
Skills For Trinity Rail-billing Manager Resume
- Previous experience with Brightree Billing system
- Experience in Billing Management/Finance is an advantage
- Strong understanding of Accounts Receivable processes
- Experience resolving customer related issues
- Experience working directly with a subset of customers on reconciliation and collections
- Experience supervising medium-large teams, ideally within Accounts Receivable functions or other core financial processes in a complex business environment
- Performance management and development of people to ensure appropriate growth opportunities and succession planning, as well as a strong, results driven team
- Possess strong knowledge of all aspects of the billing function and process
- Billing experience in medical office or healthcare facility
List of Typical Responsibilities For a Billing Manager Resume
1
Responsibilities For Senior Billing Manager Resume
- Ensuring all institutional invoices are raised in a timely manner and reviewed prior to sending to the CAMs (mix of monthly and quarterly invoicing)
- Experience leading process and/or system improvement projects
- Draw valid conclusions in a timely and accurate manner
- Experience in project management or process improvement
- Develop strong partnership with Construction Team and direct reports
- Work in partnership and develop effective lines of communication with Sales, Service, Finance, and all other internal departments
2
Responsibilities For Healthcare Research Finance & Billing Manager Resume
- Supervisor or management experience required
- Experience with Oracle ERP system required or other enterprise level financial software systems
- Recruiting, mentoring, developing and supervising billing staff
- Producing and disseminating reports regarding missing invoices; invoice status thru STRATA reports and/or Excel documents
- Enforcing all company’s initiatives in standardization of new policies and procedures and ensuring they are being followed correctly
- Reconciling invoices against buying information in the tracking system
3
Responsibilities For Enterprise Billing Manager Resume
- Ensuring all invoices are raised in the agreed timeframes and liaising with the European Revenue team for both management fees and performance fees
- Managing the quarterly rebate process ensuring all rebates are paid or settled within the agreed timelines
- Entering invoices into the STRATA media buying software system
- Coding and submitting approved invoices to the ICF Accounts Payable department
- Establishing billing policies and procedures
4
Responsibilities For Contract Billing Manager Resume
- Preparing compliance reports to the US Department of Education and assist with other reporting activities
- Assisting in fiscal year closing activities
- Taking responsibility for and resolving client queries
- Attending new client onboarding meetings
- Reporting billing statistics internally
- Implementating a new billing software system in 2018
5
Responsibilities For Customer Service & Billing Manager Resume
- Managing the Senior Billing Clerk
- Leading a team of 5-6 Billing Managers and 60 associates
- Inspiring working teams- Continuous Improvement corporate culture
- Working knowledge of pertinent Federal, State, and Local laws codes and regulations related to Patient Billing and Collections
- Working with customers to collect overdue balances
6
Responsibilities For Billing Manager With German Resume
- Developing objectives for the call center’s day-to-day activities
- Liaising with the CAMs and CADs to ensure all queries are answered and all invoices are based on the latest agreements
- Managing special projects within department and coordinate projects with other departments, as necessary
- Tracking invoices through the complete payment cycle
- Obtaining buyer resolution and approval for any discrepant invoices
- Acting as primary liaison between Media Services and Accounts Payable departments
- Acting as primary liaison with between Media and Contracts departments
7
Responsibilities For Assistant Billing Manager Resume
- Ensuring bills are produced timely and accurately
- Ensuring charges and payments are handled appropriately and in accordance with Title IV Federal Financial Aid guidelines, IRS and USNH policies and procedures
- Managing student collection activity and subsequent loan default rates
- Representing the office at meetings as necessary
- Preparing web content and presentation materials
- Managing the relationship with the Client Account Managers (CAMs) and Client Account Directors (CADs)
- Reviewing European trade debtor balances
- Reconciling financial activity
8
Responsibilities For Commercial Billing Manager Resume
- Billing process optimization
- Working knowledge of Salesforce, Excel/spreadsheets
- Billing Hub lead for selected automation and/or system implementations
- Creating and managing product offers, discounts and promotions required by the marketing, product and product marketing teams
- Maintaining a safe and secure work environment
9
Responsibilities For Regional Billing Manager, Ontario Resume
- Determines staffing needs for the department to include recruiting, screening, hiring, training and mentoring staff
- Responsible for recruiting, personnel development, assigning and directing work, setting objectives, performance management and other managerial tasks
- Develop, implement and monitor tracking tools to ensure quality assurance of billing onboarding, invoicing and revenue processes
- Manage attendance and performance of staff in Billing & Mail, including hiring, training, performance reviews, disciplinary action, and separation
- Manages the planning and direction of Billing activities, including the maintenance of the ledger accounts and financial statements
- Assist Billing Manager with ad-hoc reporting for day-to-day Billing KPI’s
- Actively manage and develop the Billing team by setting challenging goals and evaluate against productivity, quality and customer service standards
10
Responsibilities For Trinity Rail-billing Manager Resume
- Ensure timely, accurate, & compliant billing for multiple billing types – including CPFF, CPIF, T&M, Fixed or Unit Price
- Assume the responsibility of receiving and sorting incoming construction close-out package with attention to credibility
- Design onboarding and training program for Billing & Mail teams
- Work with Billing Leader on driving billing process improvement
- Supports the Revenue Recovery goals of optimizing revenue, improving cash collections and reducing AR
- Develops employees through coaching, mentoring, and formal/on the job training and development opportunities
- Occasional standing, bending and/or walking
Related to Billing Manager Resume Samples
Manager Billing Resume Sample
Work Experience
• Meet with and participate in meetings related to Billing product launches and system changes
• Advises on methods to improve business processes and Billing related changes
• Ensure compliance of all audit requirements
• Assures timely completion of all ...
Professional Skills
• Attention to detail; team building, strong...
• Strong interpersonal and diplomacy skills,...
• Strong analytical skills and process impro...
Medical Billing Resume Sample
Work Experience
• Communicate effectively with the Surgery Center staff, physicians and theirstaff, patients, and their families
• Able to handle frequent interruptions and prioritize
• Have a thorough knowledge of all the center's insurance contracts and reimbursement rates and practices
...
Professional Skills
• Excellent verbal and written skills and co...
• Multi-tasking and prioritizing skills with...
• Excellent interpersonal and communication ...
Medical Billing Manager Resume Sample
Work Experience
• Recommends new approaches, policies, and procedures to influence continuous improvements in department’s efficiency and services performed
• AR experience, including 2+ in a management role required
• Manage hospital insurance receivable accounts
• Supe...
Professional Skills
• Outstanding listening, communication, prob...
• Experience with supervising and managing a...
• Medical billing experience
Services Billing Resume Sample
Work Experience
• Order initiation and updates
• Billing and pricing
• Reviewing Pricing contracts
• Drive continuous improvement to billing speed and accuracy and work closely with the Company’s collections department to maximize cash flow
• Evalu...
Professional Skills
• Strong organization skills and attention t...
• Excellent oral and written communication s...
• Excellent interpersonal communication and ...
Billing Customer Service Resume Sample
Work Experience
• Monitors all aspects of team performance to ensure assigned employees are meeting departmental objectives regarding but not limited to, customer service, work product quality, efficiency, and compliance with established company/regulatory guidelines. Responsible for creating and implementing employee development plans to...
Professional Skills
• Verbal and written communication skills, a...
• Excellent customer service skills
• Excellent written and verbal communication...
Billing Support Resume Sample
Work Experience
• Ensure billing “SOP’s” exist at all facilities (billing & invoicing)
• The ability to clerly communicate clearly and concisely both verbally and in writing is required
• Demonstrate math and typing proficiency
• Effective organization and time manag...
Professional Skills
• Organizing - Can marshal resources (people...
• Possess excellent both oral and written co...
• Strong interpersonal skills, including the...