Billing Analyst Senior Resume Sample

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Hattie Braun
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Work Experience


Senior Billing System Analyst
06/2016 - PRESENT
San Francisco, CA
  • Clearing Partner invoices
  • Support internal customers with timely responses and value added feedback
  • Prevent escalations due to unavailability
  • Consistently enforce Corporate Wireless Policies
  • Support and implementation of the CPO initiative
  • CPO inventory tracking and reporting
  • Billing requirements writing
  • Documentation of detailed billing process design
  • Creation of M and Ps, training documentation and end user content for billing reconciliation and dispute processes
Billing Analyst Senior
10/2011 - 05/2016
Los Angeles, CA
  • Fluency in Microsoft Office products including Microsoft Visio
  • Prepare annual Commercial Operations Group’s budget including staffing requirements, funding for key programs and initiatives and associated outside support for the business unit activities
  • Participate in the Institute’s year-end and A-133 audits for purposes of sponsored research accounts receivable
  • Participate in the Institute's year-end and A-133 audits for purposes of sponsored research accounts receivable
  • Business Knowledge –Demonstrates knowledge of how the work group integrates with other work groups within the function; Uses solid knowledge of the work group’s objectives, foundational knowledge of external best practices, and a good understanding of business needs to accomplish assignments
  • Problem Solving and Decision Making – Identifies and solves unusual and/or moderately complex problems based on practice and existing precedents or procedures; Makes decisions within established procedures using limited judgment
  • Influence – Provides interpretation to explain moderately complex or technical information; Demonstrates the ability to collaborate with a variety of diverse working styles and acts as an informal resource to less experienced colleagues
  • Execution – Organizes own work by following established processes or work plans and taking direction from others; Uses discretion to modify work practices and processes to achieve results or improve efficiency
Senior Billing Solutions Analyst
07/2004 - 04/2011
Philadelphia, PA
  • Talent Development – Proactively seeks new assignments to enhance skill set and knowledge base; Provides constructive performance feedback to colleagues on a regular basis to help them improve their performance
  • Knowledge of accounting/financial principles and practices required
  • Clear and thoughtful communicator
  • Working knowledge of CRM applications, preferably Salesforce
  • Comfortable with ambiguity, process enhancement and development
  • Strong attention to detail, and team first attitude
  • BA in Accounting/Finance
  • Knowledge of Telstra’s products and processes highly desirable

Education


Webster University - Orlando Campus
1998 - 2003
Bachelor's Degree in Finance

Professional Skills


  • Good verbal, written skills and interpersonal skills. Presents information effectively
  • Excellent communication skills; verbal and written as well as excellent phone and email etiquette
  • Very strong English written and oral communication skills
  • Strong leadership and influence skills to coordinate all budget activities with Senior staff
  • Experience in telephony and at least 1 year of experience of CSG SV software and client billing processing required
  • Customer, Salesforce, and Operational inter-facing Skills
  • Experience with system development, business/systems analysis, testing, and/or business experience

How to write Billing Analyst Senior Resume

Billing Analyst Senior role is responsible for software, retail, finance, credit, training, database, procurement, wireless, telephony, reporting.
To write great resume for billing analyst senior job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Billing Analyst Senior Resume

The section contact information is important in your billing analyst senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Billing Analyst Senior Resume

The section work experience is an essential part of your billing analyst senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous billing analyst senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular billing analyst senior position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Billing Analyst Senior resume experience can include:

  • Experience testing cable or telecommunications billing applications
  • Experience in a billing role at a SaaS company with revenues of at least $100 million
  • Hands-on experience with a top-tier CRM, billing, and/or ERP system
  • Effective working both independently and within a team
  • Skilled at problem-solving; able to discern alternatives, make objective recommendations, and collaborate with others to accomplish goals
  • Experience in telephony wholesale or retail billing

Education on a Billing Analyst Senior Resume

Make sure to make education a priority on your billing analyst senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your billing analyst senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Billing Analyst Senior Resume

When listing skills on your billing analyst senior resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical billing analyst senior skills:

  • Strong analytical, problem solving, written and communication skills. High customer service focus
  • Strong Accounting knowledge and proficiency in Cost Accounting and/or Accounting methods and theory
  • Billing System platform experience including but not limited to: parameter entry, security, and product and pricing structure
  • Billing System platform experience including but not limited to: parameter entry, security, and product and pricing structure
  • Two or more years of experience in advanced financial accounting or administration, analyzing reports, and interpreting data
  • Demonstrated ability to work with other financial departments including corporate Budgets, Accounting and Procurement

List of Typical Experience For a Billing Analyst Senior Resume

1

Experience For Senior Billing System Analyst Resume

  • Demonstrate flexibility to rotate responsibilities
  • Proficiency using SQL
  • Analyze and answer inquires from internal and external customers
  • Maintain customer data in database
  • Monitor customer email inbox
  • Process improvement teams to realign operational focus on automating and streamlining the invoice, credit & rebill, material return (RMA), and customer reconciliation process
  • Manage one or multiple contracts, supported by other consultants in the execution of billing job schedules, processes and procedures, and managing the delivery of invoicing and reporting contracts
2

Experience For Senior Accounting, Billing & Budget Analyst Resume

  • Ensure the accuracy of deliverables, and meet agreed SLA’s each month
  • Self-motivation; reliable team player
  • Work in a cross-functional, multi-cultural environment
  • Proficiency with Microsoft Office Suite, specifically Word and Excel required
  • Assist with the application of daily cash receipts
  • Process customer cancellations requests and verify that customer accounts are de-provisioned and accurately refunded if needed
  • Work across departments to research and resolve customer issues related to billings
  • Fulfill quarterly and annual audit requests

List of Typical Skills For a Billing Analyst Senior Resume

1

Skills For Senior Billing System Analyst Resume

  • Strong knowledge of general ledger structure and financial reporting
  • Strong working knowledge of Microsoft Office Suite and is required
  • Strong understanding of fee schedules
  • Experience related to database reporting tools, Macros, queries, SQL and Microsoft Office products
  • Experience in brokerage firm or financial institution in the operations area or portfolio accounting area
2

Skills For Senior Accounting, Billing & Budget Analyst Resume

  • Experience in process flow analysis and documentation, as well as documenting desktop procedures
  • Solid working knowledge of telephony definitions, industry terms and technologies
  • Good working knowledge of customer requirements
  • Experience in billing services, or a relevant role
  • Experience with Service Desk ticketing systems and workflow tools
  • Strong Knowledge of SAP or other financial systems is required
  • Experience in Microsoft Office, especially in Excel/Access
  • Microsoft Office (Excel (V-Lookups, Pivot Tables), Word, PowerPoint, Outlook experience
3

Skills For Senior Billing Solutions Analyst Resume

  • Hands-on experience with Salesforce, Zuora and/or NetSuite
  • Prioritise work and to meet deadlines
  • Complete customer billings on time, respond to customers inquires and ensure effective communication is given to internal and external contacts
  • Establish and maintain strong working relations with the sales teams, operations, and FSS
  • Prisma experience required
  • Producing and analyzing billing reports for Managed Service customers
  • Analyzing the results of processed files and making corrections if needed
  • Understanding of financial functions, including billing, invoicing processes, accounts receivable, revenue recognition and accrual accounting
  • Assist with the development and implementation of billing system improvements, including defining requirements and performing user acceptance tests
4

Skills For Senior Research Billing Compliance Analyst Resume

  • Verify that subscriptions are set-up in the billing system properly so that resulting invoices are accurate and produce the correct accounting treatment
  • Responsible for compiling bill count reports and providing invoicing data to the finance department
  • Management of data to produce invoices for mailing /shipping per billing schedule
  • Identifies problems/issues during billing cycles and solves or requests assistance in solving
  • Identify root cause and assist in leading cross functional teams in developing and implementing sustainable solutions.
  • Prepare billing reports and other related supporting documentation
  • Play a critical role in delivering quality, on-time billing reports and invoices to customers
5

Skills For Senior Billing EDI Analyst Resume

  • Independent interaction with customers concerning their billing
  • Liaison between the business units, technology and support teams assisting in translating business needs into application and operational requirements
  • Utilize existing reporting to identify invoice disputes on a timely basis and begin corrective actions
  • Knowledge of billing methodologies and processes
  • Track record for meeting deadlines
  • Aptitude for the accurately processing a high-volume of data
  • Familiarity with revenue recognition and other generally accepted accounting principles
6

Skills For Senior Billing Systems Analyst Resume

  • Review sales agreements and orders to ensure that relevant contractual terms are captured in the billing system
  • Respond in a timely manner to billing inquiries from both customers and internal constituents
  • Identify and implement billing process improvements that improve the accuracy of invoices, increase efficiency or strengthen controls
  • Resolve complex enquiries through analysis, and making necessary adjustments in accordance with the prescribed procedures and/or customer contracts
  • Learn systems in a timely manner and adapt to changing processes and procedures
  • Act as the Account’s Single Point of Contact for Consumption based reporting, Account internal as well as towards the customer
7

Skills For Senior Billing / Invoicing Analyst Resume

  • Assist with the cross-training and development of new fee analysts
  • Use other software for tracking and analysis of data
  • Research, resolve and process all billing corrections globally
  • Responsible for the accuracy and completeness of all billing corrections to ensure compliance with revenue recognition and inventory valuation standards
  • Provide guidance and motivation to supervised staff
  • Investigate, analyze and develop solutions to multi-faceted problems and complex issues
8

Skills For Senior Analyst, Fee Billing Resume

  • Work independently or part of an interdisciplinary team
  • Strong written and oral communication skills are required to effectively communicate with customers, both internal and external, as well as program staff and management
  • Provide support on statewide initiatives is required
  • Work independently with the ability to interpret and deliver management’s intent and requests
  • Demonstrated customer centricity skills and consistent expectations across team, able to negotiate/adapt to customer needs while maintaining protection of BD’s interests
  • Two or more years of professional experience
  • Two or more years of directly related experience with a Finance and telecom background
  • English and German Fluency
9

Skills For Senior Financial & Billing Analyst Resume

  • Five (5) years’ experience working in revenue cycle and/or a clinic environment with strong knowledge of insurance and physician practice management software and electronic medical record software
  • Work in a fast-paced environment, meet tight deadlines on multiple assignments, with exceptional attention to detail
  • Work independently with minimal supervision and highly adaptable to change
  • Broad knowledge of inventory processes and procedures
  • Strong analytical skills, self-motivated with the ability to work independently, meet deadlines, analyze complex issues, and ability to make process improvement recommendations
10

Skills For Senior Analyst, GFO, Billing Resume

  • One or more years of inventory control analysis in the distribution sector
  • Work across multiple systems and navigate quickly from one system to another
  • Internal & Regulatory Compliance
  • The Travelport system, especially the Billing system, is very complex and the ability to understand and monitor all activity in an accurate and efficient manner is essential
  • Computer savvy and proficient knowledge of Word and Excel programs
  • Drive continuous service improvements and process standardisation
  • Competent level of ability in Microsoft Word, Project, MS Excel

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