Billing Administrator Resume Sample

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Aurelio Fay
1544 Haley Common,  San Francisco, CA
+1 (555) 262 3986

Work Experience

Billing Administrator
02/2018 - PRESENT
Los Angeles, CA
  • Set up ASO cases on mainframe
  • Compare the ASO agreement to the actual set up of the case to ensure we are billing what the legal agreement reflects
  • Prepare internal files including special instructions regarding non-standard handling
  • Process claims adjustments and the related accounting transactions for claim write-offs and stop loss
  • Reconcile the receivable reported on the ASO Statement to the receivable reported in CDB prior to the completion of the next billing month for ASO clients not billed on the mainframe
  • Calculate and pay consultant fees
  • Calculate and incorporate retroactive adjustments in the ASO bill (primarily due to administration charges)
Sales Billing Administrator
11/2013 - 01/2018
Phoenix, AZ
  • Manage the TPA fee remittance process, whereby fees are deducted from the plan per the TPA’s agreement with their clients
  • Ensure accurate and timely processing of Billing Authorizations, invoices, credit & debit memo’s for Lower Level BFS Customers
  • Entering billing information into COINS and other Third Party Invoicing Systems
  • Ensure that subcontractors are paid for services accurately and timely
  • Demonstrate continuous effort to improve operations in an effort to improve accuracy, timeliness and efficiency, reduce errors, streamline work processes, and work cooperatively and collaboratively to provide quality, seamless customer service
  • Contribute to achievement of key performance measures for the Finance Department
  • Processes customer invoices
  • Enters transactions into the system to produce invoices, verify charges and match with entries
  • Creates customer reports
RTC Billing Administrator
11/2006 - 08/2013
Dallas, TX
  • Credits and rebills invoices
  • Provides both internal and external customer service
  • Assists with customer complaints (SRL’s)
  • Processing of import files
  • Review new client implementation profiles, complete set-up and review test and live bills for accuracy
  • Accurately complete Billing Inquiries for clients including journal entries, manual adjustments and lease revisions
  • Investigate and resolve potential concerns with leases requiring pricing on lease suspense report
  • Price NEO invoices and closed-end, stock and direct vehicle leases
  • Reconcile accounts and process prebills


University of Phoenix - Madison Campus
2002 - 2006
Bachelor's Degree in Business

Professional Skills

  • Strong interpersonal skills with excellent written and communication skills
  • Proven interpersonal and communication skills - experience communicating in clear, concise manner
  • Experience using time management skills and working under deadlines
  • Excellent communication, planning, customer service, and presentation skills
  • Strong communication skills communicating with customers and Toshiba team members
  • Good organisational skills, time management abilities with a strong attention to detail
  • Excellent communication skills with focus on customer support

How to write Billing Administrator Resume

Billing Administrator role is responsible for word, software, education, training, customer, excel, finance, credit, integration, auditing.
To write great resume for billing administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Billing Administrator Resume

The section contact information is important in your billing administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Billing Administrator Resume

The section work experience is an essential part of your billing administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous billing administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular billing administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Billing Administrator resume experience can include:

  • Excellent communication and interpersonal skills; ability to interact professionally with senior management
  • Demonstrated experience with data monitoring, service level agreements, invoicing and reconciliation
  • Secondary Education/GCE ‘O’ Level, preferably with good experience in L/C processing and FTA documentation
  • Good knowledge on International Shipping practice and skillful in logistics co-ordination
  • Communication skills (presenting ideas and information concisely, clearly and persuasively, both orally and written)
  • Excellent negotiation and problem solving skill

Education on a Billing Administrator Resume

Make sure to make education a priority on your billing administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your billing administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Billing Administrator Resume

When listing skills on your billing administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical billing administrator skills:

  • Good communication skills for working effectively with support personnel and management
  • Excellent oral and written and interpersonal communication skillsStrong customer service orientation
  • Comprehensive PC skills e.g. Experience with Microsoft Windows and Office Software applications
  • Good communication skills – customer outreach and Toshiba team members
  • Strong organizational skills and attention to detail; ability to multi-task and work in a fast paced environment
  • Strong and accurate spreadsheet skills -. Essential applications: Excel, Outlook and Word

List of Typical Experience For a Billing Administrator Resume


Experience For Sales Billing Administrator Resume

  • Refined analytical and problem solving skills
  • Learn new skills, processes and concepts quickly
  • Maintains effective work behaviour in the face of setbacks or pressure - remains calm and in control of themselves. Excellent attention to detail and accuracy
  • Resolve issues effectively, follow up on delinquent accounts, and handle requests
  • Profound skills in SAP SD and SAP FI is an advantage
  • Billing, Pricing, Accounting or relevant experience
  • Good working knowledge of anti money laundering regulations
  • Relevant work experience in a professional services organization

Experience For Billing Administrator , SE Resume

  • Strong attention to detail and ability to stay focused is required
  • Well organised, with the ability to multi-task, prioritise and manage competing demands
  • Strong multi-tasking capability, project and deadline oriented
  • 1 – 3 years of Accounts Receivable experience
  • Experience in a similar Accounts Receivable role
  • Work experience as project manager or project member
  • Billing/data entry/administrative experience required
  • Auditing and approving all driver payroll items by the deadline
  • Ensure billing accuracy by reducing billing estimates, pending contracts, and manual reads using SLAs and KPIs

Experience For Records & Billing Administrator Resume

  • Work with the wider billing & reporting services team to account for all pricing implementation through our billing system including annual price increases
  • In a combination of the following areas; contract administration/support, billing/invoicing, customer service and reporting
  • Supervise billing staff including hiring, training, and performance evaluations
  • Invoices for testing are processed according to client quotes and PO's, standard pricing schedule and program pricing
  • Miscellaneous office tasks (filing documents, mailing documents, sorting incoming mail, etc.)

Experience For Entry Level Accountant Real Estate Tax & Billing Administrator Resume

  • Assist call center in researching and resolving escalated issues, often liaising interdepartmentally
  • Perform daily contract billing operations including administrative, analytical and professional accounting tasks to prepare customer invoices
  • Execute complex bills in a timely manner by ensuring that electronic bills are properly prepared and that split-party billing is managed according to protocol
  • Research and respond to inquiries regarding billing discrepancies and problems, ensuring that they are resolved immediately
  • Responsible for matching and auditing all supporting documentation to invoices for multiples sites

Experience For RTC Billing Administrator Resume

  • Assists in clearing any outstanding unbilled sites to reduce delays and ensure billing exceptions are resolved in a timely manner
  • Establish working relationship with assigned Job Managers and Directors to determine billing needs and level of involvement required for each
  • Have a general understanding of client resolution terms for timely billing
  • Commitment to providing quality service while meeting strict deadlines
  • Implement incoming and outgoing customer’s providers to include service contract, Bill to, and payment updates
  • Maintain contract billing data entry on an ongoing basis

Experience For Contract Billing Administrator Resume

  • Follow-up and report on outstanding premiums/payment in line with credit control procedures liaising with Sales & Client Management as necessary
  • Provide reports to UK Billing & Business Support Manager and Billing Team Senior as appropriate
  • Responsible for making sure that jobs undertaken by the business are taken through the lifecycle stages, from completion of works through to invoicing
  • Responsible for the reconciliation of billing against all corresponding expenses
  • Responsible for auditing and approving all driver payroll items by the deadline
  • Analyzes and resolves work problems and assists employees in resolving pending issues

Experience For Billing Administrator, Mt Laurel Resume

  • Reconciliation of billing against all corresponding expenses
  • Analyzes and resolves work problems and assist employees in resolving pending issues
  • Assists in completing Billing To Dos to ensure customers receive timely bills
  • Manages daily escalation queues – dealing specifically with billing issues
  • In accounting/billing environment
  • Don't impede workflow by socializing or conducting personal business
  • Responsible for processing and billing in a timely, efficient, and accurate manner
  • The role has a direct impact through the responsibility of the quality of the tasks performed; work closely with the Billing team and supporting teams

Experience For Senior Billing Administrator, Fox Group Legal Resume

  • Monthly deadline for clearing items on the Accounting audits
  • Complete requests for special handling clients
  • Provide timely WIP and AR reporting to assigned Job Managers and Directors
  • With feedback and instruction from Job Managers and Directors, create, complete and deliver monthly billing to clients
  • Provide copies of invoices, credit memos, or other supporting documents to clients when requested
  • Initiate follow up with clients regarding the status of past due balances
  • Invoice Delivery Management; Track monitor, and send all special handling invoice delivery methods (e.g USPS Mail, E-mail, FedEx, Fax)
  • Exception invoicing for atypical client requests
  • Ensure timely invoice delivery to clients by ensuring all invoices are sent out timely and in accordance with the SLA’s established

Experience For Central Billing Administrator Resume

  • Ensures billing parameters match the customer’s Contractual Agreement as applicable
  • Multi-task, high attention to detail, and follow through to resolve outstanding issues
  • Review and send bills to customers according to their requirements and agreed frequency
  • Assist UK Underwriting with the preparation of 18 month reconciliations for ASO and Trust groups
  • Participate in new and existing business client visits
  • Problem resolution involving customer phone calls and emails
  • Assist Customer Support, Credit, Sales Team, etc. with billing and contract issues and questions

Experience For Legal Operations Billing Administrator Resume

  • Examine contract documents to identify and interpret billing requirements and compliance with FAR and company policies and procedures
  • Flexibility – successfully adapts to changing demands and conditions
  • Oral communication – speaks clearly, fluently and in a compelling manner to both individuals and groups
  • Problem solving and analysis – analyses issues and breaks them down into their component parts
  • Assist in the development of budgets and forecasts and proposing corrective actions to meet baseline budgets
  • Assist in analyzing WIP, AR collection
  • Check and process exception handling for customer cases/work orders to ensure completion within SLA
  • Resolve Incomplete Cases by correcting errors within the WO’s to ensure integration with financial processes
  • Create credit notes and any necessary re-billing to ensure payment disputes are actioned timely

List of Typical Skills For a Billing Administrator Resume


Skills For Sales Billing Administrator Resume

  • Well-developed clerical and administrative skills
  • Knowledge and experience in Microsoft Excel and SAP would be considered strong assets
  • Team oriented with interpersonal skills
  • The ability to deal effectively, competently and decisively with the organisation’s debtors
  • Proficient English language skills; French is an asset
  • Demonstrated prior job stability
  • Effectively and professionally present information and respond to questions from clients, managers, and vendors
  • Assign and monitor work flow to maximize efficiency.Provide opportunities for cross training and development of staff skills

Skills For Billing Administrator , SE Resume

  • Typing of about 40 wpm and 10-key experience
  • Strong customer focus with developed problem-solving abilities and a proactive approach to proposing / implementing process improvements
  • Record-keeping / billing / accounting experience desirable
  • At least 1 year experience setting up new accounts and data entry in billing and receivables system
  • Experience with timekeeping or billing processes

Skills For Records & Billing Administrator Resume

  • Train new team members and ensuring OLAS are maintained – we operate a graduate scheme and as such we have people rotating through departments
  • Knowledge and experience in accounting and or finance with an IT background
  • Experience in accounting and finance is an advantage
  • Experience of working within a shared service centre environment
  • Experience in a financial or accounting role would be beneficial

Skills For Entry Level Accountant Real Estate Tax & Billing Administrator Resume

  • Demonstrable knowledge and experience in Residential, SME, Commercial and Industrial Customer Billing is desirable
  • Experience REQUIRED - high level call center/managerial or billing
  • Experience with billing helpful
  • Experience in administrative support with billing
  • A strong understanding of all Microsoft office packages, particularly Excel

Skills For RTC Billing Administrator Resume

  • Related experience (e.g. customer service, credit, payments, accounting)
  • Two Years Hotel Accounting experience required
  • Administrative/billing experience required
  • Able to develop and maintain strong understanding of internal processes
  • Experience in a similar billing role
  • 2-3+ of years clerical/administrative experience
  • Demonstrated ability to work under timelines constraints
  • Experience with a BI Tool such as OBIEE or Spotfire
  • Experience in the commercial sector, preferably in telecomunications industry

Skills For Contract Billing Administrator Resume

  • Experience of Microsoft Dynamics AX 2012
  • To build and maintain excellent customer relationships
  • 2/3 years experience in a finance role ideally with another financial services or insurance company
  • Good mathematical or analytical background
  • Strong team work focus
  • Demonstrated ability to work with escalated issues and mitigate customers' worries
  • Organise, prioritise and manage workflow to meet individual and team productivity targets
  • Excellente communication écrite et orale avec les collègues de travail et les clients
  • Demonstrated ability to used Microsoft Office Suite or automated systems

Skills For Billing Administrator, Mt Laurel Resume

  • SAP knowledge and aptitude are critical (AP/AR experience with this software especially)
  • Experience in power & utilities, energy or telecom market is desirable
  • Related administrative work experience
  • Experience working in a large financial organisation
  • Customer Service oriented, positive attitude, disciplines, willing to learn, effective team player, and a proactive self-starter
  • Related experience, preferably in a professional services firm
  • Exhibit discretion, professionalism, confidentiality and good judgment
  • Detail oriented and able to manage a variety of tasks/priorities within set deadlines

Skills For Senior Billing Administrator, Fox Group Legal Resume

  • Organised and efficient with the ability to prioritise workloads
  • Working as part of a billing team, responsible for ensuring completed works are invoiced to the relevant clients
  • Matching and auditing all supporting documentation to invoice for multiple sites
  • Participating in month end preparations ensuring invoices are checked, accurate and on time
  • Supporting the Country Managers/Sales Team in delivering key business objectives
  • Scanning and filing invoices
  • Managing work orders and ensuring data is correct
  • Liaising with business partners and engineers to close out works for invoicing
  • Dealing with billing queries within the agreed timeframe

Skills For Central Billing Administrator Resume

  • Processing credit notes after obtaining relevant approval in line with Authority Matrix
  • Providing administrative support to Country Managers/Sales Team
  • Updating flight changes and policy cards accurately
  • Booking in magazines and ensure allocations are correct and reflected in audit reports
  • Ordering newspapers and run pack sheets on a daily basis to tight timelines
  • Ensuring all external & internal communication (emails, phone calls & reception) are dealt with in a professional and timely manner
  • Investigating all publisher & airline queries

Skills For Legal Operations Billing Administrator Resume

  • Maintaining Electronic copies of paper documents required for audit
  • Identifying risk and non-compliance to minimise the risk to business
  • Inputting of A/R Invoice into various Client portal systems
  • Understanding the company's products and services and know how to these relate to invoiced amounts
  • Writing of business and functional requirement documents
  • Approving driver’s payroll for assigned sites
  • Dealing with difficult client related issues
  • Resolving any issues pertaining to a Customer’s invoicing &/or pricing

List of Typical Responsibilities For a Billing Administrator Resume


Responsibilities For Sales Billing Administrator Resume

  • Good communication skills and proficient in business writing/communications; preferably with Mandarin speaking skills to liaise with Mandarin speaking customers
  • Audit account pricing agreement terms to ensure the company’s and subcontractor’s invoices are reflecting contract prices
  • Assist in the monthly billing ($1.9MM income per year) of rent and operating expenses for Penske’s tenant occupied properties
  • Investigate billing issues as they arise and drive them to resolution to ensure we provide accurate and timely billing
  • Answer incoming telephone calls and Greet / Assist customers entering the Company
  • Invoice maintenance contract invoices (run billing due list, check and invoice)
  • Set up new Customers and contract structures in the billing system(Products, Prices, Discounts, etc.)and maintain the master data

Responsibilities For Billing Administrator , SE Resume

  • Audit and administer meter reads and billing service level requirements for assigned account base
  • Ensure accurate contract billing in order to meet established operational targets
  • Provide guidance to less senior staff to ensure seamless and efficient customer billing
  • Coordinate involved parties to ensure invoicing and contractual obligations are met in a timely fashion
  • Audit meter reads and billing service levels requirements for assigned account base

Responsibilities For Records & Billing Administrator Resume

  • Monitor all billing modifications
  • Assist in analyzing WIP, AR,
  • Enter/review transactions on the billing system
  • Review fee contracts and information provided by branches to set up clients accordingly on the billing system
  • Communicate with branches on billing related issues

Responsibilities For Entry Level Accountant Real Estate Tax & Billing Administrator Resume

  • Proficient in manipulating data in MS Excel (Advanced level)
  • Post Secondary education preferably in Accounting, Finance or Business
  • Determine departmental review processes to insure compliance and productivity of billing staff
  • Directly impact the timing of our financial results and directly contribute to the company's Net Promoter Score
  • All Pricing Agreement reviews & implementation
  • Customer volume & rebate tracking
  • Responsible for accurate account set up of assigned service billing accounts to meet established revenue targets and operational metrics
  • Project management of billing projects
  • Tight collaboration with the Billing BAU Unit of Clearstream

Responsibilities For RTC Billing Administrator Resume

  • Tight collaboration with SAP IT (responsible for the technical implementation of billing projects)
  • Well developed understanding of Clearstream business context and processes
  • Verify prices, dates, client’s addresses and complete folder before invoicing
  • Handle credit cards, checks, external subcontracting if needed
  • Follow up on all orders in execution and due for invoicing

Responsibilities For Contract Billing Administrator Resume

  • Miscellaneous word processing tasks (letters, quotes, protocols, etc.)
  • Knowledge of and familiarity with all SOP’s pertaining to administrative functions
  • Participation in administrative staff meetings and training sessions
  • Reconciliation of billing for payroll hours
  • Resolves billing problems with site managers and dispatchers. Responds to questions or inquiries and resolves as appropriate
  • Manages specific tasks to ensuring that all invoices are produced by the contractual deadline
  • Adheres to SLA’s for vendors and customers queries, ensuring targets are met within agreed SLAs

Responsibilities For Billing Administrator, Mt Laurel Resume

  • Continuous support of Billing Team
  • Generate and track monthly billing
  • Follow up and request missing invoices and related documents
  • Maintain organization and filing of completed paperwork
  • Run new accounts and billing reports
  • Research and resolves billing errors and questions
  • Communicate with Vendors regarding Parts on Order
  • Responsible for maintenance of billing procedures as specified by customer, contract or business requirements
  • Responsible for highlighting issues related to aged debt items, and for escalation within the business where appropriate

Responsibilities For Senior Billing Administrator, Fox Group Legal Resume

  • Maintain strict confidentiality of all clients and firm and billing matters
  • Monitors all steps of the billing process; ensures invoices are accurately prepared by deadline
  • Communicates billing information to operations to respond to inquiries, facilitate work flow, and resolve issues
  • Demonstrable knowledge of billing processes
  • Demonstrable knowledge of PPM in Customer Billing

Responsibilities For Central Billing Administrator Resume

  • Completes the billing to do’s and market message to do’s
  • Adherences to SLA’s for vendors, customers queries, ensuring targets are met within SLA guidelines
  • Knowledge of billing services
  • Knowledge and understanding of sales tax laws
  • General knowledge of general ledger accounts and posting

Responsibilities For Legal Operations Billing Administrator Resume

  • Proficient knowledge of Excel, including creation of spreadsheets and formulas
  • Post all medical payments to patient’s accounts
  • Provide day to day administrative and clerical support required for the indexing/filing, processing and payment of real estate tax invoices ($13-$15MM expense per year), tax assessments and tax appeals ($2K per year savings) for Penske’s portfolio of over 900 leased and owned properties
  • Support the Finance Department’s monthly tax accrual and reconciliation process
  • Customer set up and administration
  • Proficient in hotel property management systems and Microsoft Office
  • Fluently communicate both verbally and written in English
  • Accurately process adjustments and/or financial transactions, fully document all adjustments or information

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