Bilingual Spanish Resume Sample
Zola Christiansen
8414 Beverly Plain,
Boston,
MA
+1 (555) 496 1292
Work Experience
Bilingual Spanish Senior Benefits Specialist
04/2018
-
PRESENT
Houston, TX
- Possess a post-secondary education in Computer Science, Information Systems, Business Administration, or other related field
- Enrolment or completion in the International Institute of Business Analysis’ (IIBA) certification program - Certified Business Analysis Professional™ (CBAP®) and Certification of Competency in Business Analysis™ (CCBA®) are desired
- PMP designation or formal Project Management training is an asset
- Strong knowledge of the Bank’s applications and delivery systems and their relationships within the Bank
- Bank’s Systems Development Methodology
- Completion of the International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional™ (CBAP®) or Certification of Competency in Business Analysis™ (CCBA®) certifications is an asset
- Process various types of accounts payable transactions including accurate data entry of vendor invoices, manual and emergency check requests, wires etc
Bilingual Spanish
11/2010
-
11/2017
Los Angeles, CA
- Assist the building administrator with various tasks including message handling, written communications, answering mail, filing, and scheduling
- Assist with recording all student daily attendance when required to do so
- Maintain the computerized student information system
- Process and deliver bank deposits
- Assist with attendance when required
- Work with scan sheets for report cards, coordinate distribution, etc
- Interact with co-workers, administration, students, parents and the community in positive, supportive and cooperative ways
Medical Assistant, Bilingual Spanish
02/2006
-
09/2010
Philadelphia, PA
- Gather group’s processing metrics on a daily basis
- Prepares, reviews, and approves federal and state reports including EEO, OSHA, and Workers’ Compensation documents
- Ensures the Company’s professional reputation is maintained
- Patient Education(75%) - Responsible for pt education while staying within established compliance parameters for the company and program. E.g.
- Demonstrates willingness to accept challenges and added responsibility
- Make product suggestions based on the client’s needs and refer to a member of the branch team
- Assist with the scheduling of appointments and maintain calendar for building administrator
Education
Briar Cliff University
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Excellent public speaking skills and strong writing skills
- Demonstrated ability in using a computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
- Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly
- Strong written and interpersonal communication skills required
- Strong organization and coordination skills required
- Excellent sales, negotiation, customer service, and communications skills
- Excellent interpersonal skills
How to write Bilingual Spanish Resume
Bilingual Spanish role is responsible for computer, interpersonal, customer, software, wireless, database, technology, windows, english, organization.
To write great resume for bilingual spanish job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bilingual Spanish Resume
The section contact information is important in your bilingual spanish resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bilingual Spanish Resume
The section work experience is an essential part of your bilingual spanish resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual spanish responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual spanish position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bilingual Spanish resume experience can include:
- Superior sales planning and business development skills
- Self-motivated with superior problem solving and negotiation skills
- Use problem solving skills, paired with knowledge of procedures, to identify and communicate appropriate, accurate solutions to customers
- Participate in User Acceptance Validation to confirm systems enhancements meet business requirements prior to production launch
- Effectively respond to customer’s requests and inquiries
- Effectively present ALL appropriate Global products and services to your customers
Education on a Bilingual Spanish Resume
Make sure to make education a priority on your bilingual spanish resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual spanish experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bilingual Spanish Resume
When listing skills on your bilingual spanish resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bilingual spanish skills:
- Experienced at connecting effectively with customers through positive communication, honesty and trust
- Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software
- Effectively prioritize sales efforts and activities
- Excellent organization and time management skills are essential
- Excellent grammar and communication skills (verbal and written)
- Extensive experience with the Spanish speaking community, demonstrated by familiarity with the traditions, values, and customs of the community being served.
List of Typical Experience For a Bilingual Spanish Resume
1
Experience For Bilingual Spanish HR Generalist Resume
- Implementing the Bank’s governance framework and establishing cost-effective and efficient management of the supplier relationship in various geographies
- Experience with HR- related products, including 401(k), Profit Sharing, and other defined contribution plans
- Ales experience preferably in subscription renewals, and a track record of hitting targets
- Ongoing paid training
- Supports Talent Acquisition Consultants in sourcing and screening candidates, completing reference checks, and other research
- Administer Client Licensing and numeric assignments and changes per established policies and procedures,
2
Experience For Bilingual Spanish Dean Resume
- Inclusive of cases ranging from new clients to terminations
- Alerts manager to situations outside of established policy or issues requiring extra level of customer service attention
- Work in collaboration with Licensing Support staff to complete assignments within defined parameters and Service Level Agreements
- Proficiency with Microsoft Office and web browsing
- Full access to the Red Ventures campus, including an onsite café and fitness facility
- Coordinates child’s program with other team members for the purpose of achieving uniformity of goals
- State Department of Education Certification in Special Education Early Childhood (birth – 5 years of age) in state providing service
- Minimal to moderate travel, depending on assignments
3
Experience For Bilingual Spanish Customer Service Representative Resume
- Identify new accounts not doing business with Global
- Utilize sales planning tools and the pipeline management process to obtain business objectives and goals
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers, exercising retention efforts if needed
- Handle the hard stuff – Take ownership and Tackle complex and challenging issues to resolve the client’s needs
4
Experience For Practice Performance Coordinator Bilingual Spanish Resume
- Help our client’s grow - introducing clients to TD Ameritrade products and services
- Have a commitment to excellence – provide reliable information to our clients regarding their accounts
- Actively communicate with referral sources and sales reps to follow-up on all pending referrals
- Actively communicate status of all new, restart, and pending referrals with different departments
- Log and track calls into tracking system
- Resolve basic problems using documented procedures and checklists
- Provide assistance to members applying for State and / or Federal government benefit programs
- Conduct outreach to members to educate them and to assist them in applying for Dual eligible programs
- Participate in new employee orientation and training
5
Experience For Bilingual Spanish Member Services Representative Resume
- Translation and writing content in Spanish for public distribution and online use
- Of time: Operations/Training
- Paid training to obtain Series 7 and 63 licenses with registration in all required jurisdictions
- Performance metrics tracking that makes sure great service is rewarded with bonuses
- One of our latest devices and a service plan. Using our technology, gain first-hand expertise to share with our customers
- Our next paid training starts July 17, 2017
- Responsible for reporting on escalations, tickets, appointment stats, and client satisfaction
- Strives for one-call resolution of customer issues while communicating appropriate options in a timely and professional manner
6
Experience For Bilingual Spanish Senior Benefits Specialist Resume
- Proficiency with desktop computer system and Windows operating system
- Weekly BlueJeans Team Meeting
- Successfully complete a background check, driver’s license check and substance abuse testing
- Knowledge of strategic planning and implementation, project management, and cultural relations
- Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations
- Speak on the phone while using a computer
7
Experience For Medical Assistant, Bilingual Spanish Resume
- Fluently read and speak Spanish along with the ability to fluently read, write and speak English (eligible for a 10% pay incentive)
- Recruit, support and train distribution partners in Latin America to achieve monthly sales targets and to increase Canon’s market share and brand awareness in assigned territory. This is achieved by travel to assigned territory and visits to corporate accounts, retailers, and resellers to create a demand for Canon CIG products
- Analyzing competitors’ developments, market trends, and related information and regularly communicating this information, as well as pertinent recommendations, to Canon’s upper management to be able to discuss future strategies
- Multi-task and make decisions based on the customer’s needs
- Includes eligibility assessment, coordination with other stakeholders, database management and quality control
- Encompasses sponsorship requirements and processes
- Supports work to identify process improvement opportunities within the department
- Provide friendly and efficient customer support via email in English and Spanish to WhatsApp users around the world
- Write and speak Spanish and English Fluently within corporate environment
8
Experience For HR Supervisor Bilingual Spanish Resume
- Provide managerial oversight of Humana Cares Manager’s
- Oversee internal and external audits and coordinate with various departments on requirements
- Annual year-end reconciliation process – assist in the preparation, calculation and review of the year-end reconciliation process. Ensure all adjustments are billed timely and correctly per contract requirements
- Bilingual Spanish – English required
- Promote the client’s products and services for business partners via phone, email and other channels as required
- Answers inbound customer service calls and assists customers with processing electronic payments or payment inquiries by utilizing company websites (URLs), internal payment applications and Interactive Voice Response (IVR) technology
- Verifies that payments were processed and distributed correctly
- Analyze customer issues and resolve these issues by submitting payment modifications, reporting issues via an internal ticketing system and engaging internal resources to ensure timely resolution to customer problems
9
Experience For Medical Assistant Bilingual Spanish Resume
- Answers customer inquiries in a friendly and professional manner and provides timely, accurate resolution to basic login credential issues for the My Account feature
- Medical Insurance, including vision coverage: Choice of 3 PPO plans
- Dental, Short and Long-term Disability coverage, Life insurance and Flexible Spending Account
- Company sponsored 401(k) plan with matching company contribution
- Performance based career growth opportunities
- Casual dress code – don’t waste your money on suits!
10
Experience For Logistics Rep Bilingual Spanish / English Resume
- Flexibility to choose one of four schedule options below
- The average Sales Agent earns $43,000-$55,000/year in their first 12 months with Agents in the top 10% earning $65,000+/year. Compensation is comprised of a $15 hourly base pay and uncapped sales commissions
- Collaborate with sales representatives to meet and exceed customers’ service expectations, and develop solutions to ensure smooth material movement
- Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and speed of response
- Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues
- Reassign and dispatch requests for service to internal and external vendors as required
- 80-100 telephone calls per day
- Create brand awareness of the Global value proposition
- Develop relationships with unassigned accounts that have multiple purchases with Global
List of Typical Skills For a Bilingual Spanish Resume
1
Skills For Bilingual Spanish HR Generalist Resume
- Experience engaging parents as partners and demonstrated ability to successfully work with families from diverse ethnic and cultural groups
- Bilingual in Spanish REQUIRED – conversational or basic Spanish skills okay
- Work effectively with all types of users with limited oversight
- Computer skills with ability to handle multiple programs and systems
- Strong experience within the Agile/Waterfall Methodology
- Prior experience in a customer service atmosphere
- Utilizing effective communications strategies and anticipating public interest and reaction
2
Skills For Bilingual Spanish Dean Resume
- High quality customer interaction and experience that enhances our brand by delighting our customers and empowering them to prepare their taxes
- Experience in using social media in a professional setting
- Answer, evaluate, and prioritize incoming telephone, voicemail, email, and in-person requests for assistance from users experiencing problems
- Two years’ experience working with seriously disturbed/at-risk children, adolescents, and their families
- Experienced in testing iOS and Android applications
- 9 months of experience providing customer support in retail or call center environment is required
- Strong working relationships with the credentialed tax professionals that the TES agent assists
- Outbound sales or telemarketing experience
3
Skills For Bilingual Spanish Customer Service Representative Resume
- Work under tight deadlines and manage multiple competing priorities
- Display strong team spirit and work cooperatively assisting other employees as necessary
- Experience in Human Resources, preferably food manufacturing
- Work closely with customers on video to guide them through the DIFM experience
- Medical terminology experience / knowledge
4
Skills For Practice Performance Coordinator Bilingual Spanish Resume
- Tools that set a strong foundation for your career, along with opportunities to grow and develop
- Utility experience or call center
- Target driven and proven self-starter with ability to deliver on targets with limited supervision
- Work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively
- Exhibit integrity through fair and ethical behavior towards other and a demonstrated sense of corporate responsibility and commitment
5
Skills For Bilingual Spanish Member Services Representative Resume
- Previous customer service experience in a call center environment highly desired
- Home care infusion experience
- Experience in a Hospital, physician, or medical clinical environment
- Direct Sales Experience
- Related experience in a managerial / supervisory role
- Previous experience with government programs
6
Skills For Bilingual Spanish Senior Benefits Specialist Resume
- Two to five years communications, journalism, or media experience
- Positive work history and excellent attendance record
- Operate independently under tight deadlines and stress
- Computer skill proficiency in Excel, Word, Windows, Power Point
- Strong familiarity with a variety of the field’s concepts, practices and procedures
- Connecting directly to Spanish-speaking populations by working with print, broadcast and online journalists to promote Multnomah County's story
7
Skills For Medical Assistant, Bilingual Spanish Resume
- Assessing/planning treatment in teams of 3 (family Facilitator, Parent Partner, Family Specialist)
- Troubleshooting and assisting in the resolution of faculty reported Blackboard problems
- Delivering great client service when answering inbound phone calls
- Supporting care managers by performing various administrative tasks
- Covering news developments at the Board of County Commissioners' weekly meeting
- Ensuring referrals go through in a timely fashion
- Answering phone calls from members and providers
- Ensuring patient information is documented accurately
- Understanding of when to properly escalate more complex problems
8
Skills For HR Supervisor Bilingual Spanish Resume
- Preparing issue and position statements and research for use by the public
- Exciting career paths
- Keyboarding proficiency; 10-key alpha/numeric scores and typing speed might be assessed during the interview process
- Processing eligibility paperwork
- Setting up services for members
- Function as a resource to site property teams as required coordinating procedures, responding to accounting questions, and responding to client questions
- Work in a team setting, sharing information and assisting others with calls
- Full access to the Red Ventures campus, including our own café, indoor basketball court, fitness facility, inside running track, putting green, and more
9
Skills For Medical Assistant Bilingual Spanish Resume
- Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan
- Resolves patient/customer complaints by identifying problems, troubleshooting of equipment and coordinating appropriate corrective action
- Maintain and enhance knowledgebase articles by identifying trends and analyzing reported issues
- Continually maintain working knowledge of all company products and services pertaining to Blackboard Learn
- Bilingual – Proficient in speaking/writing Spanish
- Handle customers’ incoming requests, provide necessary support, qualify and route according to business rules
- Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition
- Contribute to our culture – as a financial professional answering client inquiries in a fun, fast paced, and innovative contact center setting
- Primary responsibility for writing and managing Web content for the multcoglobal.us website
10
Skills For Logistics Rep Bilingual Spanish / English Resume
- Maintain confidentiality while evaluating and responding quickly and accurately to inquiries
- Carry a case load averaging eight to ten families
- Identify the parts being purchased
- Assign all parts to be purchased with part numbers for correct pricing
- Receive payment for parts being bought and issue correct change
- Ensure all customers entering the facility have signed and placed birth date on waiver
- Inspect all toolboxes and bags entering the facility for parts, and mark all parts
- Keep working area clean and hazard free
- Identify and suggest tailored faculty training sessions in order to address all faculty needs
List of Typical Responsibilities For a Bilingual Spanish Resume
1
Responsibilities For Bilingual Spanish HR Generalist Resume
- Build an effective pipeline to support meeting your quota objective
- Customer service related experience
- Concentrate and take effective notes in a fast-paced work environment
- 2-3 hours meeting time per week
- 5 -10 documentation records per day, including tracers
- Make a high volume of outbound sales calls to a variety of existing and potential customers
- 4 to 8 hours per month for training
2
Responsibilities For Bilingual Spanish Dean Resume
- Assist in monitoring the Child and Family Plan expenses / budget and secure community team approval for overall budgeted plans
- 5 phone mail messages per day
- Champions the Total Rewards Program and other Health/Wellness Program Initiatives and roll-outs
- Maintains strict confidentiality related to associate information and complies with HIPPA regulations
- Participates in conference calls and other meetings as needed
3
Responsibilities For Bilingual Spanish Customer Service Representative Resume
- We’re also looking for someone who’s had demonstrated leadership experience, from store processes to inventory and merchandising to hiring and staff scheduling
- Ensure the customer’s needs are met by partnering with specialists and business partners to understand what they offer to customers and the most effective way to generate business referrals (examples: customer’s banking, small business, mortgage and investment needs)
- Navigate through automated information systems to analyze the caller’s situation
- Further develop current low volume customers
- Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources
- Drive 30% of the businesses total revenue on-line
- Work with confidential customer information and treat it sensitively
- Enter prescriptions and verify appropriate and accurate information
- Contact patients, pharmacists and doctor's offices to resolve claims issues
4
Responsibilities For Practice Performance Coordinator Bilingual Spanish Resume
- Responds to telephone, fax, electronic documents and web inquiries and orders from referral sources and homecare patients
- Receives referral request for home equipment and services.
- Provides information on equipment supplies and services
- Assesses patient needs and promotes company products and services
- Complies with and adheres to all regulatory compliance areas, policies and procedures and best practices
- Handles Inbound/Outbound phone calls, emails and texts to patients and referrals
- Follows Apria’s procedures for all transactions
- Follows Apria’s Quality program to ensure that we give the best service to all customers
5
Responsibilities For Bilingual Spanish Member Services Representative Resume
- Answer phones to accept new customer referrals
- Access health insurance websites to verify customer insurance eligibility and home health benefits
- Appropriately communicate with customers
- Conduct interviews fluently in Spanishand English
- Provide password reset assistance amongst customers and employees
- A desire to work in a helpdesk environment
6
Responsibilities For Bilingual Spanish Senior Benefits Specialist Resume
- Ensure Team meets productivity expectations
- Evaluate the employees efficiency and productivity
- Determine, suggest and implement improvement techniques
- Give tactical direction to all of SSU Team under direction of SSU Director and provide SSU oversight and direction in the absence of SSU Director
- Provide departmental workflow support as needed
- Make independent decision, and determine course of action
7
Responsibilities For Medical Assistant, Bilingual Spanish Resume
- Analyzing, consulting and determining the best course of communications action for the Chair, the Board and department directors to reach Spanish-speaking populations
- Responding as part of the communications team to health and public safety emergencies with primary responsibility for reading the Spanish and Latinx communities
- Supplemental question & work sample review
- Supports the Executive Corporate Talent Acquisition team in business-critical priorities and day-to-day activities including the planning, reporting, logistical support, delivery and integration of special projects
- Schedule executive interviews for corporate candidates, under direction of Senior Recruiters and Talent Practice Leaders, Coordinate travel arrangements for candidates, Greet and host executive candidates during on-site interviews
- Coordinate reimbursement to candidates for travel/expenses, when appropriate
8
Responsibilities For HR Supervisor Bilingual Spanish Resume
- Reconcile procurement card expenditures, temporary employee invoices and prepare expense reports
- Supports the Corporate Human Capital and Talent Acquisition team in a variety of strategic projects
- 2) Receive and respond to service inquiries and requests with timely, accurate, and professional responses while managing multiple contact channels and continually prioritizing among static (email, correspondence, outbound calls) and dynamic (inbound calls) workflows
- Other locations currently hiring include Brighton Park, Roosevelt/Ashland, 53rd/Pulaski and Oak Lawn
- Other TCF locations with current openings include North Lincoln, North Central and Elston/Addison
- Perform initial assessments of patients
- Perform reassessments based on guidelines
9
Responsibilities For Medical Assistant Bilingual Spanish Resume
- Tax returns prepared, signed and delivered to customer
- Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer
- Bilingual Spanish speak, read, write is required
- Selectively handle the job’s responsibilities
- Speak, read, and write in both Spanish and English fluently
- State of Florida PhT License and PTCB National Certification (CPhT)
- Show empathy to patients
- Able to create, edit, copy, send and save documents, correspondence and spreadsheets in Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
10
Responsibilities For Logistics Rep Bilingual Spanish / English Resume
- Knowledge of federal laws, rules, policies, procedures, and entitlement programs
- Translate English to Spanish and Spanish to English
- Handle employees’ complaints
- Utilize UAS assessment system
- Masters level education in Statistics or a quantitative discipline which includes rigorous exposure to statistical knowledge and techniques; applications from candidates who have just completed their degrees, or are about to do so, are welcome
- English- spoken and written, Spanish- spoken and written, and Portuguese- nice to have spoken and written
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