Bilingual English / Spanish Resume Sample

4.7
14 votes

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Marquise Boyle
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Work Experience


Bilingual English & Spanish Associate Clinical Administrative Coordinator
07/2017 - PRESENT
Philadelphia, PA
  • Exceptional PC skills, particularly spreadsheets and presentation tools
  • Intellectual agility/critical thinking
  • Locate members who need guidance
  • Triage individuals’ presenting symptoms as mild, moderate, severe and provide the appropriate level of care behavioral health referrals
  • Experience in the creation of functional and automation testing strategy/test plan
  • Experience in Software testing for established methodologies
  • Experience in hands-on scripting automation experience including creation of test automation framework, design and test scripts
Office Clerk, Bilingual English / Spanish
10/2011 - 04/2017
Philadelphia, PA
  • Informs manager of all activities, needs, and problems
  • Assists with data collection and performs charge entry as needed
  • Deals with physicians, nurses and other customers
  • Responds to customers via inbound/outbound calls or written correspondence to the day-to-day activities generated by claimant, shareholders, or other participants with relation to our client; and provides customers with exceptional customer service and a positive impression of self and organization through courteous, prompt, and responsive resolution of customer inquiries
  • Telephonic and in person outreach
  • If assigned health plan members to assist in completion of recommended screenings and tests
  • Assists physician with examination as required and assists other staff members in providing patient care
  • Valid driver’s license, car insurance, and access to an automobile
Medical Assistant Bilingual English / Spanish
11/2006 - 07/2011
Dallas, TX
  • Communicating in Spanish with members
  • Ensure high quality of service by understanding and clarifying the customer’s need
  • Responsible for inbound calls from consumers to provide resource education
  • Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re-billing insurance companies and general customer concerns
  • Handle other projects as assigned
  • Contacts insurance carrier(s) to obtain all information necessary for the successful billing of 3rd party payers (coordination of benefits, benefit coverage / limits, co-pay / deductible amounts, authorization, pre-certification and referral requirements, etc
  • Advises patient of all financial obligations
  • Communicates balance amounts, deposits and point of service payments
  • Prepares charts, registration, and forms

Education


Indiana Wesleyan University - Kokomo Campus
2000 - 2005
Bachelor's Degree in Computer

Professional Skills


  • Strong organization and time management skills and able to prioritize and multi-task
  • Strong writing skills in English and Spanish – update account record
  • Experience performing customer service in a medical setting
  • Experience in scripting language
  • Organize and plan time effectively
  • Experience with Microsoft Word (create correspondence and work within templates) and Microsoft Outlook (generate emails and calendar management)
  • Experience with ICD-10 codes

How to write Bilingual English / Spanish Resume

Bilingual English / Spanish role is responsible for finance, credit, training, recruiting, wireless, design, insurance, travel, events, translation.
To write great resume for bilingual english / spanish job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Bilingual English / Spanish Resume

The section contact information is important in your bilingual english / spanish resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Bilingual English / Spanish Resume

The section work experience is an essential part of your bilingual english / spanish resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual english / spanish responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual english / spanish position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Bilingual English / Spanish resume experience can include:

  • Ensuring the suitability of client recommendations, and that they are in line with the clients’ financial goals, objectives and risk levels
  • Composing correspondence for senior management officer’s signature
  • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, long periods of time working at a computer
  • Master multi-tasking – typical tasks involve account research, functions on screen, remaining engaged with shareholder/caller
  • Assist in maintaining the SVP’s / department’s expense and other budgets by
  • Display empathy – some callers are transferring shares due to a loss in the family

Education on a Bilingual English / Spanish Resume

Make sure to make education a priority on your bilingual english / spanish resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual english / spanish experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Bilingual English / Spanish Resume

When listing skills on your bilingual english / spanish resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical bilingual english / spanish skills:

  • Maintaining a good understanding of client profiles and that the Advisor’s investment strategy being used to implement client objectives
  • Experience using a computer and Microsoft Office (Word-create documents, Excel-update spreadsheets and Outlook-send emails)
  • Outbound patient/member outreach experience, both telephonic and field-based/in-person
  • Monitoring / ordering / storing stationery supplies, including arranging for
  • Providing receptionist support by receiving / screening / referring incoming
  • Composing correspondence for senior management officer's signature

List of Typical Skills For a Bilingual English / Spanish Resume

1

Skills For Office Clerk, Bilingual English / Spanish Resume

  • Related professional related training is an asset
  • Knowledge of billing / finance and eligibility processes, practices, and concepts
  • Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
  • Resolve patient issues through independent problem solving and with a goal of first call
  • Meets established expectations, takes initiative, and is accountable for results
  • Attends all required meetings, in-services and other events
2

Skills For Bilingual English & Spanish Behavioral Intake Counselor Resume

  • Have an ability to multi-task and work well as part of a team
  • (#, value of shares)
  • Present information in a logical/common sense manner
  • Open to receive and apply constructive criticism
  • Translation to and from Spanish
  • Reports to Administrative Coordinator
  • College diploma in Administration Assistant program or a related field is highly desired
3

Skills For Bilingual English Spanish Healthcare Services Coordinator Resume

  • Travel locally only within the New York, NY area
  • Travel locally only within the Cook County area
  • Sales background in television, wireless or other telecommunication products
  • Familiarity with a computer and Windows PC applications (this includes the ability to learn new and complex computer system applications)
  • Basic knowledge of the Managed Care Industry
4

Skills For Bilingual English & Spanish Associate Clinical Administrative Coordinator Resume

  • Trouble - shoot problems
  • Professional experience as a Medical Assistant in 'back-office' direct patient care with the ability to complete a Humana approved certification within one year from hire date
  • Experience using a computer and Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort, filter, and work within tables), and Microsoft Outlook (email and calendar management)
  • Answer phone calls utilizing a multi‐line telephone system
  • Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
  • Escalate customer complaints and/or calls to management as necessary
  • Make outbound calls per assignment, special project or as needed
5

Skills For Bilingual English / Spanish QA Tester Resume

  • Active Louisiana Health & Life Insurance Licenses
  • Establish relationships with community partners
  • High level of self-motivation; ability to accomplish goals independently
  • This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits

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