Benefits Administrator Resume Sample

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Nicholaus Hammes
47425 Schuster Plains,  Dallas, TX
+1 (555) 176 5933

Work Experience

Payroll & Benefits Administrator
09/2017 - PRESENT
Chicago, IL
  • Partner and consult with Manager of Benefits in administering the firm’s benefit programs, including medical, dental, vision, life insurance, disability insurance, FSA and various other programs
  • Handle participant issues and overflow calls from Call Center
  • Report payroll changes to client on a weekly basis by providing updated confirms and/or reports
  • Prepare and send out new hire packets and mailings and maintain ample supply of materials for distribution
  • Process all Over Age Dependents
  • Assist employees with claims questions, EOB explanation, and claims re-submission to carriers
  • Support departments with special projects
  • Develops communication tools to enhance understanding of the company’s benefits package
Senior Benefits Administrator
09/2010 - 04/2017
Philadelphia, PA
  • Researches employee benefits plans and vendors to identify those that present the best value
  • Assists with the designs, recommendation and implementation of the benefits programs
  • Collects experience data from available resources
  • Analyzes the current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs
  • Experience in Employee Benefits Administration
  • Knowledgeable in benefit regulations such as HIPPA, Cobra, FMLA, ACA
  • Skill and ability in providing excellent customer service, ability to communicate effectively
  • Organise internal/external meetings and events providing and collating input for review as appropriate
  • Assists with the analysis of the current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs and identifies the company’s stance
Temporary Benefits Administrator
08/2005 - 06/2010
Detroit, MI
  • Assists with plan audits
  • Prepares, collects, and organizes data for actuarial assessments
  • Surveys industry trends. Completes benefits surveys and reviews information obtained from the results
  • Analyzes complex benefits information. Forecasts trends and assists with future benefits designs
  • Develops specific recommendations for review by management
  • Monitors administrative costs of benefits programs and recommends cost containment strategies, including alternative methods for administration and funding
  • Prepares budgetary recommendations and assists in the monitoring, verifying and reconciling of budgeted funds
  • Attendance and Dependability: The employee can be depended on to report to work at the scheduled time. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious, about assignments


Purdue University North Central
1999 - 2004
Bachelor's Degree in Human Resources

Professional Skills

  • Experience in applying critical thinking skills and problem solving skills related to analysis and determining solutions
  • Experience in utilizing effective verbal communication skills, including interpersonal, teambuilding, and presentation skills
  • Experience in using effective verbal communication skills, including interpersonal, teambuilding, and presentation skills
  • General PC skills, including strong excel skills, enabling analysis of accurate MI and data compilation from various reporting tools
  • Strong planning and organizational skills with proven ability to manage competing priorities
  • Strong verbal and written communication skills to include the ability to effectively communicate effectively both verbally and in writing
  • Excellent PC skills, including advanced Excel skills

How to write Benefits Administrator Resume

Benefits Administrator role is responsible for customer, excel, interpersonal, analytical, organizational, computer, microsoft, advanced, organization, word.
To write great resume for benefits administrator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Benefits Administrator Resume

The section contact information is important in your benefits administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Benefits Administrator Resume

The section work experience is an essential part of your benefits administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefits administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefits administrator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Benefits Administrator resume experience can include:

  • Partner and consult with Manager and Benefits team in administering the firm’s benefit programs, including medical, dental, vision, life insurance, disability insurance, FSA and various other programs
  • Strong verbal and written communication skills, math and analytical skills
  • Excellent communication skills (oral and written) and problem-solving skills
  • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills
  • Excellent customer service, interpersonal skills and conflict resolution skills
  • Excellent interpersonal skills, with the ability to communicate sensitive and confidential matters effectively

Education on a Benefits Administrator Resume

Make sure to make education a priority on your benefits administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefits administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Benefits Administrator Resume

When listing skills on your benefits administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical benefits administrator skills:

  • Excellent ability to communicate effectively in a customer service setting, including verbal and written communication skills
  • Good problem solving skills / critical thinking skills
  • Excellent written and verbal communication skills; ability to communicate effectively with all levels of the organization
  • Strong human relations skills, teamwork oriented, and customer-service skills required
  • Excellent verbal and interpersonal skills to provide exceptional customer service and effectively communicate with individuals at all organizational levels
  • Strong oral and written communication skills. Ability to effectively communicate with broad range of technical and non-technical people

List of Typical Experience For a Benefits Administrator Resume


Experience For Payroll & Benefits Administrator Resume

  • Demonstrate strong phone-based customer service skills; speaking eloquently and with a clear voice
  • Demonstrates strong communication skills, both written and verbal and able to articulately adapt style for various purposes and audiences
  • Planning & Organizing – plan and prioritize work to manage time effectively and accomplish assigned tasks
  • Strong multi-tasking, organizational and interpersonal skills
  • Excellent customer service skills, supporting both internal and external customers
  • Strong communication (oral & written) and organization skills

Experience For Senior Benefits Administrator Resume

  • Good organizational, administration, IT and procedural skills
  • Demonstrated experience managing multiple projects and processes simultaneously
  • Above average typing and data entry skills
  • One year of data entry skills or one or more years of business math
  • Proficient in computer skills such as MS. Word, Excel and PowerPoint
  • Professional or related experience with demonstrated ability to handle sensitive employment information
  • Effectively communicate benefit plans to employees
  • Effectively and respectfully communicates with customers, team members, supervisors and other staff

Experience For Employee Benefits Administrator Resume

  • Manage the annual HICS compensation & benefit survey input, including managing data collection for the region, consolidation, data cleaning and submission
  • Experience working in a fast pace environment managing multiple responsibilities simultaneously
  • Strong understanding and working knowledge of HR functions, processes and data
  • Proven ability to analyzing and critical thinking
  • Experience of managing and mentoring junior colleagues

Experience For Temporary Benefits Administrator Resume

  • Multi-tasking ability, flexibility in working with different personalities; ability to operate in a team-oriented environment
  • Experience with high volume multi-state payroll, billing, licensing, AP, etc
  • Clear understanding of and practical experience with ACA, COBRA, HIPPA and other federal and state regulations governing employee benefits
  • Partner with vendors to develop and deliver communications that align with organizational objectives, priorities, messaging and timeliness
  • Prepares statistical and narrative reports analyzing programs effectiveness and ensures compliance with legal requirements
  • Review, monitor and administer back premium reports for Team Members enrolling post effective date

Experience For Pension Benefits Administrator Resume

  • Report writing or report generation experience
  • A good understanding of HR administration and/or Reward administration processes
  • Experience and sensitivity to working with individuals from diverse backgrounds
  • Experience with administering benefit plans in a corporate environment
  • Identify and resolve problems or situations requiring the exercise of good judgement
  • Demonstrate knowledge and understanding of principles and practices of US benefits
  • Demonstrated computer proficiency in Microsoft Office including Excel, Word and PowerPoint

Experience For Rewards & Benefits Administrator Resume

  • Strong knowledge of health and welfare plans and their administration including compliance
  • Experience and/or aptitude using Excel formulas and functions to gather, manipulate and audit data
  • Three years of experience in accounting or trust, required
  • Employee benefits administration and compliance experience
  • Related experience in an employee benefits role
  • Prioritize and accomplish work under moderate to limited supervision
  • Dependable self-starter who demonstrates initiative to create improvements

Experience For Compensation & Benefits Administrator Resume

  • Verify validity of coverage change requests
  • Partner with the benefits broker to ensure design of benefits plans provides cost effective package for Hamline’s employees
  • Administers time off and leave programs (statutory and company provided), and works closely with vendors to ensure a positive experience for colleagues
  • Develop a strong knowledge of clients’ flexible benefits schemes and requirements
  • Leave related benefits administration experience with payroll coordination
  • Demonstrate empathy and compassion

Experience For Flexible Benefits Administrator Resume

  • Related experience in employee benefits and human resources
  • Relevant secretarial/administrative experience
  • Excellent attention to detail is required due to the amount of information audited and entered into
  • Experience in benefits
  • Provide vendors with appropriate documentation to maintain quality and cost effective administration
  • Support open enrollment configurations related to Benefit Plans, Plan attributes, Programs, Cross Plan validations, Rates and Coverage Formula
  • Demonstrated ability to work well within multiple levels of the company and a diverse population of internal customers
  • Proven ability to understand and collaborate with internal I.T. associates in the technology requirements and needs for the periodic Open Enrollment changes

Experience For Payroll / Benefits Administrator Resume

  • Work in a multi-tasked environment and prioritize and organize work
  • Demonstrate ability to maintain a high level of customer service in a changeable work environment
  • Manage ACA data collection, data validation and correction and submission to external vendor
  • Proficient knowledge of basic accounting principles and solid financial acumen
  • Payroll systems for 100-500 employees experience

Experience For Benefits Administrator, Senior Resume

  • Working knowledge of the following areas: Health care and related benefits
  • Working knowledge of MS Excel(with regular use of V-lookup and pivot tables, Word, PowerPoint, relational databases and report writing concepts)
  • Keeping relevant payroll records and running associated reports for the Accounts Department, Management Team and Company Head Quarters
  • Submitting check request for billing statements
  • Providing expertise and strategic input in improving campus childcare quality, availability and services

List of Typical Skills For a Benefits Administrator Resume


Skills For Payroll & Benefits Administrator Resume

  • Strong interpersonal skills as well as the ability to communicate effectively orally and in writing; and
  • Excellent verbal and written communication skills and ability to effectively present information and recommendations
  • Strong communication skills and experience in presenting plans to employee groups
  • Strong attention to detail, excellent problem solving and organizational skills
  • Demonstrate organizational skills and ability to prioritize multiple tasks
  • Excellent relationship management skills and proven ability to integrate multiple locations

Skills For Senior Benefits Administrator Resume

  • Project management experience with a proven ability to work effectively in a team environment
  • Strong administration and organization skills with a proven ability to multi task in a fast paced work environment
  • Capable of effectively prioritizing and planning work activities, using time efficiently and developing realistic action plans
  • Excellent interpersonal and communication skills for dealing with and building relationships
  • Advanced excel skills (Including pivot tables & macros) with a good knowledge of MS Office, specifically Outlook/Word
  • Excellent Microsoft Office Skills, including Excel and Word
  • Computer Skills: Strong working knowledge with the use of Microsoft Office products and technical aptitude to learn HRIS application programs
  • Strong problem solving skills and ability to maintain calm in a fast paced environment
  • Strong administration, organizational, planning and time management skills

Skills For Employee Benefits Administrator Resume

  • Strong analytical and problem-solving skills to recognize how to address questions and solve issues
  • Three years’ experience in computer skills, with knowledge of spreadsheets, word processing
  • Strong project management skills for benefits initiatives dealing with total compensation and benefits
  • Strong internet skills using external websites
  • Strong interpersonal and communication skills, particularly in building relationships with business leaders, vendors, HR Business partners and employees
  • Strong analytical skills and a thorough understanding of plan designs
  • Strong analytic skills in order to create and maintain metrics, reports and planning schedules

Skills For Temporary Benefits Administrator Resume

  • Solid written and verbal communication skills to document and resolve incoming calls in a concise manner
  • Strong PC skills and proficiency with using Microsoft Office Suite
  • Solid analytical, planning, and organizational skills
  • Good PC skills including Microsoft Office Suite, ADP and Workday
  • Strong interpersonal, problem solving and organizational skills with attention to detail
  • Excellent documentation/writing skills
  • Strong computer skills - HRIS system usage, Microsoft Office Suite

Skills For Pension Benefits Administrator Resume

  • Excellent interpersonal, follow up, and written communication skills
  • We appreciate strong time management skills and the ability to focus under deadlines
  • Strong analytical skills and the ability to utilize root-cause analysis to identify solutions
  • Effectively multi-task and prioritize work to meet deadlines with minimal supervision
  • Three years’ experience in office administration with emphasis on organizational skills
  • Demonstrate group presentation skills, conduct meetings

Skills For Rewards & Benefits Administrator Resume

  • Demonstrate customer service skills and the ability to tactfully respond to customers
  • Excellent organizational, time management and documentation skills
  • Strong communication skills and collaborator
  • Excellent computer skills to include MS Word and Excel
  • Strong communication and interpersonal skills for consultations
  • Strong analytical, process, technical skills to ensure efficient processes and delivery of benefits
  • Excellent time management and organizational skills (ability to handle multiple tasks simultaneously)
  • Excellent organizational skills necessary to create and maintain company records and documentation

Skills For Compensation & Benefits Administrator Resume

  • Excellent communication skills to assist with benefit communication materials
  • Research and data management skills; demonstrated ability to analyze, interpret and summarize data and make recommendations
  • Excellent written and verbal communication skills and proficiency in Microsoft Office suite (Word, Excel, and PowerPoint) are needed
  • Strong analytical skills and thorough knowledge of plan designs
  • Proficiency with Microsoft Office with strong advanced MS Excel skills
  • Effectively demonstrated the Standards of Conduct of NHRMC everyday in everyway

Skills For Flexible Benefits Administrator Resume

  • Attentive to details and accuracy. Strong sense of operational control. Ability to manage data effectively and accurately
  • Excellent inter-personal relationship skills and the ability to work with individuals of all levels
  • Good planning, time management and organisation skills with the ability to work to deadlines and help others do the same
  • Typing skills of 45 wpm or 7500 kph
  • Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
  • Solid computerised payroll experience including year-end processing

Skills For Payroll / Benefits Administrator Resume

  • Able to demonstrate a good understanding of payroll procedures and manual calculations, including but not limited to salary, holiday, overtime and gross to net
  • Prior experience working with benefits plans including medical, dental, life, LTD, STD, FSA, COBRA and 401K plans
  • Prior experience working with accounting software
  • Proven experience successfully working on multiple team projects simultaneously and producing quality deliverables on time
  • Use software and hardware effectively, including MS Office, Visio, and Access
  • Experience managing multiple projects and ability to prioritize
  • Public speaking skills and the ability to comfortably speak in front of small and large groups
  • Utilize Toyota Way knowledge, problem solving skills, to implement sustainable countermeasures
  • Experience in applying knowledge and experience to anticipate, forecast, and develop strategies to achieve objectives

Skills For Benefits Administrator, Senior Resume

  • Demonstrate a good understanding of HMRC deductions/payments (Tax, NI, SMP, SAP, SSP), company cars (P46) and P11d submissions
  • Proficiency in computer skills including Microsoft Word, Excel, Outlook and Internet
  • Computer Skills – Proficient with Microsoft Office programs, including excel, word and PowerPoint
  • Works effectively with other departments as needed. (i.e. Payroll, TM, General Accounting, Accounts Payable/Receivable, etc.)
  • High level of attention to detail, initiative, problem solving, personal organisational and leadership skills. 
  • Prior work experience working with Company’s benefits programs desired
  • Advanced Excel skills, including pivot tables and VLOOKUP formulas

List of Typical Responsibilities For a Benefits Administrator Resume


Responsibilities For Payroll & Benefits Administrator Resume

  • Strong generalist HR experience and skills
  • Excellent attention to detail with strong analytical and problem solving skills
  • Strong interpersonal skills; ability to develop effective relationships and partnerships with HR
  •  Excellent planning, organizational, and decision-making skills required
  • Strong oral and written English language skills are required. Arabic would be an advantage
  • Strong communication skills and the ability to communicate with all levels within our organization
  • Strong analytical skills, and the ability to ensure quick, equitable, and courteous resolutions to benefit related inquiries
  • Strong MS Office skills; especially Excel & PowerPoint

Responsibilities For Senior Benefits Administrator Resume

  • Effective communication skills, oral, & written. 
  • Strong PC skills, particularly Excel and Power Point is required
  • Excellent verbal and written communication skills (i.e. reports, business correspondence, procedure manuals, and/or presentations)
  • Benefits administration experience, including working with brokers and carriers to effectively administer and reconcile benefit plans
  • Strong organizational skills. 
  • Demonstrated collaborative skills and ability to work well within a team & ability to work independently when applicable
  • Excellent communication skills required both written and oral
  • Strong computer skills; specifically, with MS Office products- Word, Excel, etc

Responsibilities For Employee Benefits Administrator Resume

  • Planning & Organizing – planning and prioritizing work to manage time effectively and accomplish assigned tasks
  • Exceptional customer service skills; strong sense of urgency and desire for excellence
  • HRIS experience and prior benefits experience
  • Excellent PC skills and knowledge of Microsoft Office suites
  • Outstanding customer service skills to include timely response

Responsibilities For Temporary Benefits Administrator Resume

  • Effectively communicates and delivers new hire benefit orientation and employee educational meetings (when needed)
  • Exceptional organizational skills with the ability to multi task as required
  • Prior Payroll and Customer Service experience
  • Demonstrated experience managing payroll systems and related processes
  • Proven experience working with highly sensitive information
  • Communicates effectively with various customers (employees), carrier partners, account representatives and benefits brokers
  • Accept constructive criticism and deal calmly and effectively with supervisors/leadership, TM and associates

Responsibilities For Pension Benefits Administrator Resume

  • Exceptional verbal/written skills and attention to detail
  • Evaluate daily administrative processes, provide process enhancements and automation where possible and ensure plans are administered effectively
  • Effectively communicate with people in potentially stressful situations. 
  • Results oriented possessing analytical skills
  • 45 WPM typing skills

Responsibilities For Rewards & Benefits Administrator Resume

  •  Critical thinking, analytical skills and business acumen needed to make decisions, solve problems and manage time
  • Demonstrates confidence, credibility, and good judgment
  • Work effectively to make sure the plans run smoothly
  • Courteous, professional, and informative customer service skills
  • Superb communication skills: verbal, written, and non-verbal
  • Proven ability to multi-task and prioritize responsibilities in a fast paced environment
  • PeopleSoft and/or Workday experience or equivalent HR software experience

Responsibilities For Compensation & Benefits Administrator Resume

  • Understanding and experience of processing statutory payments
  • Two years' experience developing, managing and evaluating innovative child care programs or related
  • Experience processing a multi-jurisdictional payroll including tax set up and reporting
  • Review and reconcile yearend by balancing tax returns and ensuring information on the returns is correct prior to distribution
  • Experience working and coordinating with outside vendors required

Responsibilities For Flexible Benefits Administrator Resume

  • Strong builder of rapport while establishing credibility and maintaining confidentiality
  • Strong understanding of HR processes and data, including eligibility and enrollment rules, and benefit procedures in order to ensure accurate process
  • Demonstrated understanding of laws and regulations including IRS, COBRA, FMLA, ERISA and HCR
  • Two (2) years professional experience analyzing processes, and determining efficiency solutions
  • Experience administering and resolving participant issues for a variety of health & welfare benefits
  • Proven ability to work in a team environment. Ability to manage several projects simultaneously while working under pressure to meet deadlines
  • Experience working in benefits or compensation
  • At least two years of employee benefit processing and/or benefits call center experience

Responsibilities For Payroll / Benefits Administrator Resume

  • Progressive administrative experience handling confidential documents
  • Experience in administering a group benefits plan
  • Proven record of problem/issue prevention and/or resolution
  • Assists in the management of health, welfare and group benefits plans, programs and policies to ensure accurate and effective administration
  • Related benefits or employee benefits administration experience
  • Build strong relationships with immediate team and other peers

Responsibilities For Benefits Administrator, Senior Resume

  • Experience in Word, Proficient in Excel, ADP Payroll and other applicable database programs helpful such as SAP 
  • Dependable & punctual self-starter who demonstrates initiative to create improvements
  • Prioritize and seek direction when needed
  • Ceridian experience, timecards and PowerPay
  • Six to eight years related experience in Human Resources benefits administration
  • Three years of experience in Human Resources administrative role(s) highly desirable
  • Work with Manager, insurers and internal departments to maximize plan performance and the employee experience, as well as continually improving processes
  • Experience working on medical, dental, vision, life insurance and disability plans is required
  • Strong working knowledge of benefit plans, including health, life, disability, and voluntary

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