Benefits Resume Sample

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Hanna Yost
29349 Trantow Landing,  Houston, TX
+1 (555) 484 1998

Work Experience

Benefits Director
07/2016 - PRESENT
Dallas, TX
  • Provide strategic leadership to a talented benefits team in benefits analysis, design, implementation, administration and oversight of domestic and international benefits programs
  • Monitor, evaluate and analyze existing benefit program offerings relative to the marketplace, employee needs and firm objectives, recommending process and program enhancements, design changes and outsource/resource decisions
  • Be continually prepared to effectively present and provide insight on trends, opportunities, costs, quality, employee satisfaction, gaps and potential options and solutions to executive management
  • Manages personnel functions for assigned staff including performance evaluations, coaching, department staffing and other supervisory responsibilities
  • Develops and updates employee communications that are understandable and customer-focused to inform participants about TCF plan coverage. Also, ensure required benefit plan communications are delivered in compliance with regulations, e.g. SPD’s, COBRA, etc
  • Serves as the key liaison to vendors to ensure data interfaces and funding requirements are executed in a timely manner
  • Implements benefits process improvement to create operational efficiencies, and partners with manager to develop Benefits staff through cross-training and team building opportunities
  • Researches and resolves complex participant and data issues as escalated by the benefits team
Benefits & Compensation Analyst
10/2010 - 06/2016
Boston, MA
  • Assists with various HR services, employment processing, health and welfare benefits, records management, safety, and employee events
  • Protects the organization’s value by keeping information confidential
  • Responds to queries and requests for assistance; directs concerns to the appropriate HR team member. Provides support to members of the HR unit as needed
  • Adheres to and participates in Company’s mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices
  • Multi-task under time restraints
  • One year of client sales or service experience
  • Prioritize multiple responsibilities and pay close attention to detail on many, varied task
  • Conducting face-to-face or telephonic interviews with our client’s employees regarding insurance and financial products being offered
Admin Asst Benefits Recordkeeping
09/2003 - 08/2010
Boston, MA
  • Assists the Benefits Manager with the annual planning and preparation of benefit plan renewals, government filings, plan audit and year-end reporting and processes, and industry/vendor surveys
  • Serve as business unit’s resident specialist in practice specialty
  • Experience in benefits or insurance
  • Upervisory experience
  • Strategic thinking and ability to present innovative solutions
  • Assist the payroll function with data entry to include but not limited to new hire data entry, employee changes, etc
  • Acts as a first point person of contact for employees who require LOA, Benefits or Payroll assistance
  • Response to queries and requests for assistance; directs concerns to appropriate HR team member
  • Provides support to members of the HR unit as needed


Eastern University
1999 - 2003
Bachelor's Degree in Business

Professional Skills

  • Superior written and verbal communication skills. Strong analytical skills and proven ability to exercise sound judgment and decision-making skills
  • Strong data management skills, knowledge of Microsoft Office with a strong working knowledge of Excel, and effective time management skills necessary
  • Strong PC skills including Microsoft Word, Excel, Outlook. Excellent communication and organization skills
  • Outstanding leadership, training, coaching, and mentoring skills, coupled with excellent written, interpersonal, and presentation skills
  • Possesses strong organization skills and composure: ability to handle competing priorities and to work effectively in a challenging fast paced environment
  • Strong problem solving skills, critical thinking and analytical skills
  • Proven experience in a similar position with strong financial and commercial acumen (including fee negotiation skills)

How to write Benefits Resume

Benefits role is responsible for analytical, interpersonal, microsoft, organizational, excel, customer, word, advanced, presentation, computer.
To write great resume for benefits job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Benefits Resume

The section contact information is important in your benefits resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Benefits Resume

The section work experience is an essential part of your benefits resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefits responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefits position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Benefits resume experience can include:

  • Top-notch analytical and quantitative skills with proficiency in Excel, Word and PowerPoint. Strong research skills required
  • Ideally confident and possess strong verbal & written communication skills as well as presentation skills
  • Excellent written and verbal communication skills, including the ability to develop effective benefits communication materials
  • Excellent communication skills, with experience in writing policy recommendations and employee communication materials
  • Execute independently and operate in ambiguity while prioritizing tasks effectively
  • Work in a fast-paced environment and have strong prioritization, planning and organization skills

Education on a Benefits Resume

Make sure to make education a priority on your benefits resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefits experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Benefits Resume

When listing skills on your benefits resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical benefits skills:

  • Excellent interpersonal skills and proven ability to work effectively with others at all experience levels
  • Effective verbal and written communication skills, including presentation skills and relationship building
  • Strong communication and interpersonal skills. Requires the ability to provide excellent customer service with demonstrated compassion and kindness
  • Excellent verbal and written communication skills including the ability to effectively communicate with employees and external partners at all levels
  • Strong verbal, written and presentation skills matched with ability to effectively communicate with all organizational levels
  • Strong sense of urgency and excellent prioritization skills; ability to execute quickly and efficiently

List of Typical Experience For a Benefits Resume


Experience For Benefits & Compensation Analyst Resume

  • Experience in leading teams creating a highly empowered, collaborative and positive work environment effectively driving results
  • Outstanding written and verbal communication skills; possesses a marketer’s mindset when approaching benefits communications
  • Collaborate in implementing and administering employee wellbeing programs and ensures programs are effectively integrated with health and disability plans
  • Strong understanding of benefits, including Summary of benefits, Evidence of coverage and other benefit information
  • Adapting to and demonstrates the ability to deal with frequent changes in the work environment
  • Are experienced in developing, implementing and managing employee benefit programs (health, dental, life, wellness, leaves, etc.) across multiple countries

Experience For Benefits Director Resume

  • Proficiency using an HRIS system in benefits and leave administration, preferably experience using PeopleSoft
  • Have a demonstrated track record of successfully motivating and managing a team
  • 12 months experience in processing employee benefits using PeopleSoft HCM functions
  • Responds to employees’ escalated retirement benefits queries while providing excellent customer service to a diverse and demanding customer base
  • No Time off during the contract. This is NOT an administrative role, looking for people with Medical Benefit experience
  • We are seeking individuals who have experience working with payers/insurance companies to secure coverage and benefits for specialty therapies
  • Interviews and schedules new gift shop volunteers as needed. Develops training modules using experienced volunteers as trainers

Experience For Supervisor, Benefits Resume

  • Experience working with medical billing procedure
  • Demonstrated working knowledge of benefit laws and regulations including ACA requirements, ERISA, and Section 125 Cafeteria Plans
  • Demonstrated ability to work in a fast-paced environment with competing tasks and meeting numerous internal and external deadlines
  • Analyzing, reviewing, and guiding client teams to the resolution of escalated client or participant issues
  • Working with Payroll Manager in preparing Gender Pay Gap Reporting
  • Preparing and maintaining the PSA to report monthly to Comp Accounting

Experience For Manager, Global Benefits Resume

  • Providing education and enrolling employees in designated products via various platforms
  • Scheduling and pre-registering new patients for exams and procedures
  • Analysing the previous year’s cycle and suggesting improvement to process and systems
  • Working knowledge of employee benefit plans including plan operations, compliance and health and welfare benefit plan design
  • Understanding of emerging market and regulatory trends and impact on business/strategy
  • Serving as liaison between HR/payroll and third party administrator for processing of employee changes and disability requests
  • Counseling patients with insurance benefits and financial matters regarding services provided
  • Observing legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA)

Experience For Benefits Account Manager Resume

  • Promoting company culture by adhering to all policies and procedures
  • Understanding of insurance concepts including drug cards, major medical benefits, and per diem coverage
  • Understanding of the accounting implications for benefit changes or additions
  • Supporting HR Director and Payroll Benefits Manager for FCA reporting
  • Assisting with payroll queries and adding additional support when required
  • Preparing and completing P11d’s
  • Understanding of Regulatory Reporting
  • Understanding of Gender Pay Gap reporting

Experience For Manager of Benefits Resume

  • Understanding of P11d & PSA Reporting
  • Relaying high quality and accurate information to our client’s employees
  • Following prescribed enrollment processes with the highest level of professionalism and achieve specified levels of persistency and quality of production
  • Providing staff leadership and supervision
  • Processing Answer Key and CMS cases as needed
  • Making outbound phone calls to participants as needed
  • Managing workflow to assure cases and fulfillment distributions are completed within the required SLA

Experience For Benefits Professional Resume

  • Accepting constructive criticism and makes changes to accommodate the need Is a self starter and takes initiative to learn
  • Mentoring and training accounting staff to streamline functions
  • Planning for budgets, cash flow and borrowing requirements
  • Exhibiting a positive, courteous, respectful and helpful attitude to clients, co-workers, and management team
  • Understanding and achieves team and individual goals as determined by supervisors
  • Serving as the day-to-day contact for escalations to clients and participant for problem resolution,
  • Serving as a team leader and technical expert on multiple low to moderate complexity client Plan processes and procedures

Experience For Senior Manager, Global Benefits Resume

  • Working knowledge of PeopleSoft or other HRIS software
  • Making monthly payments to pension providers
  • Dealing with pension queries
  • Working with Payroll Benefits Manager for benefit renewals across UK and Asia and Europe, and collation of renewal data for management discussion
  • Understanding of Life Assurance
  • Understanding of Permanent Health Insurance
  • Understanding of Private Medical/Dental Insurance

Experience For Benefits Accountant Resume

  • Developing and maintaining relationships with Plan Advisors and Plan Sponsors
  • Acting independently at client sites
  • Achieving aggressive sales, persistency and profitability targets
  • Optimizing delivery of value added products and services through enhanced sales efforts
  • Promoting Manulife Financial group insurance products and services
  • Responsible for the coordination of payment for benefits billings, including reconciling amounts, running standard reports and obtaining required approvals
  • Develops and implements employee and leadership educational programs related to overall wellness including retirement/financial planning/budgeting/etc
  • Lead and direct others, including coaching, mentoring and performance management
  • Prepare month end journal entry and assist with the reconciliation and reporting of the Flexible Spending Accounts and Commuter Spending Account

Experience For Senior Director, Global Benefits Resume

  • Assists CRM roles with customer reporting needs by initiating report setup, maintaining report distribution and issue resolution
  • Perform scoping of services in proposal process, working with Director, ProView on pricing
  • Manages outsourced benefit vendors serving as a process interface while tracking SLA’s and providing metrics
  • Works with People Technology and IT for any new or changing file feeds; documenting and maintaining administrative procedures for assigned benefit processes
  • Accountable for coordinating and managing the entire Benefits management function while meeting all accuracy, timeliness, satisfaction and NPS metrics

List of Typical Skills For a Benefits Resume


Skills For Benefits & Compensation Analyst Resume

  • Demonstrated strong analytical and accounting skills to evaluate and implement solutions to technical accounting and reporting issues
  • Strong relationship management skills with experience in partnering and building credibility
  • Demonstrated effective organizational skills and ability to work both independently and in a team setting
  • Analytical & computer skills including Word and advanced Microsoft Excel skills
  • Proven and effective consulting skills
  • Strong interpersonal and communication skills over the phone, in person, and in writing, and a demonstrated ability to work well with others

Skills For Benefits Director Resume

  • Strong leadership skills and strategic thinking skill to drive change and challenge status quo
  • Demonstrates strong analytical skills, sound reasoning and judgment as well as a focused attention to detail
  • Effective interpersonal skills to build strong customer relationships and interact professionally with all levels in the organization
  • Strong organizational skills with the ability to manage multiple high priorities in a fast paced environment
  • Demonstrates systems thinking, as well as strong facilitation skills

Skills For Supervisor, Benefits Resume

  • Strategic planner with sound technical skills, analytical ability, good judgment and strong operational focus
  • Strong project management skills, demonstrated through ability to lead projects/goal completion from concept to implementation
  • Excellent organizational skills and the ability to manage multiple projects simultaneously with strong attention to details
  • Working knowledge and experience with Microsoft Office, including intermediate skills with Excel; ability and willingness to learn new software applications
  • Outstanding analytical skills and HRIS experience
  • Proven ability to effectively delivering difficult messages and driving change, while building and maintaining relationships with senior business leaders

Skills For Manager, Global Benefits Resume

  • Experience at effectively managing broker relationships including service level agreements, budget, and the periodic marketing of broker services
  • Strong planning, organizing and influencing skills at all levels
  • Communicate ideas both verbally and in writing, and strong listening skills
  • Proven project management, problem solving, planning, follow-up and organizational skills
  • Manages and operates equipment safely and correctly. Inspects stress testing equipment daily to ensure it is operating effectively. Reports all malfunctions
  • Strong reasoning, decision making and financial analysis skills
  • Excellent communication, analytical, decision-making, presentation and problem solving skills

Skills For Benefits Account Manager Resume

  • Excellent analytical thinking, problem-solving, organizational and time management skills
  • Strong vendor management skills to ensure quality delivery of benefit programs, and ensuring continuous improvement
  • Excellent program/project management and business-partnering skills
  • Strong analytical and problem solving skills, ability to manage large quantities of data
  • Strong interpersonal and communication skills demonstrating a positive, personal and professional image
  • Advanced Excel skills and experience using statistical and business report software

Skills For Manager of Benefits Resume

  • Need to have a logical aptitude with strong analytical problem solving skills
  • Strong PC skills including Microsoft Word, Excel, PowerPoint, and Access
  • Progressively responsible experience in group benefits, including prior experience with plan compliance
  • Proficient with widely utilized Microsoft applications such as Word, Excel and PowerPoint; effective writing and communication skills
  • Excellent organizational and time management skills with an ability to balance production with independent decision-making
  • Exhibits strong critical thinking skills

Skills For Benefits Professional Resume

  • Strong, organizational, team-building and analytical skills
  • Excellent planning, time management, communication, and interpersonal skills
  • Strong customer service, problem solving skills, and attention to details
  • Proven ability to work effectively with aggressive, demanding clients
  • Flexible team player that thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent tasks

Skills For Senior Manager, Global Benefits Resume

  • Experience: Six (6) years of progressively responsible directly related experience, including three (3) years of supervisory experience
  • Strong knowledge between data and complex processes in order to facilitate projects forward (systems thinking skills)
  • Demonstrated problem solving skills to independently conduct research and analyze data to resolve customer issues
  • Strong organizational and time management skills with an ability to balance production with independent decision-making
  • Excellent organizational, planning, project and time management skills
  • Strong negotiation and conflict management skills with internal and external partners to come to a win-win outcome
  • Strong interpersonal skills with ability to work with people at all levels of the organization

Skills For Benefits Accountant Resume

  • Excellent organization, detail-orientation and follow-through skills
  • Solid technical aptitude and troubleshooting skills
  • Strong organizational skills; able to plan proactively and meet deadlines in a fast paced environment
  • Strong financial and analytical skills, combined with the ability to anticipate issues and perceptions, and propose solutions
  • Strong relationship building skills
  • Excellent analytical, modeling, problem solving and project management skills
  • Teamwork skills to build strong relationships with Field HR staff, outsourced Benefits Support Center and benefits vendors
  • Demonstrated experience in human resources, US Benefits and International Benefit plan experience
  • Strong project management skills and Ability to work as a relationship manager on projects

Skills For Senior Director, Global Benefits Resume

  • Exhibit strong time management skills and the ability to multi task
  • Good analytical written and verbal communication skills
  • Demonstrated project management, communication, problem analysis and consultation skills
  • Excellent project management organizational analytical planning and problem-solving skills
  • Strong data management, Excel, Word and Powerpoint skills
  • Your strong communication skills and ability to influence
  • Strong comprehension and analytical skills and attention to detail
  • Excellent communication skills with an ability to explain complex topics to a variety of audiences

List of Typical Responsibilities For a Benefits Resume


Responsibilities For Benefits & Compensation Analyst Resume

  • Strong analytical and mathematical skills with a strong emphasis in Excel
  • Excellent communication skills with a strong customer service focus
  • Good interpersonal and professional communication skills; verbal, written and listening
  • Strong organizational skills and the ability to manage several complex projects simultaneously while working under pressure to meet deadlines
  • Prior working experience in benefits administration and/or HRIS with proven ability in benefit systems and program implementations
  • Problem solve with strong analytical and critical thinking skills

Responsibilities For Benefits Director Resume

  • Strong quantitative, analytical and problem solving skills, attention to detail, and project management
  • Strong Microsoft Office skills essential (particularly Excel)
  • · Strong MS Office; Excel, Outlook, & Word skills desired
  • Excellent verbal and written communication skills with the ability to adapt style across a variety of audiences including C-Suite
  • Maturity, excellent judgment and intuitive interpersonal skills
  • A good problem solver, able to use analytical skills to drive decisions and change
  • Enthusiastic service focused team player and problem solver with strong interpersonal, relationship building and communication skills
  • Outstanding written and verbal communication skills in both official languages (French/English)
  • Working knowledge and skills in the area of technology applications

Responsibilities For Supervisor, Benefits Resume

  • Facilitating the delivery of Train the Trainer to ensure sufficient training skills
  • Work effectively with internal and external customers including claimants, employers, physicians, attorneys and Unum's underwriting and marketing organizations
  • Handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times,
  • Proficient computer skills, including spreadsheets, presentation and word processing programs
  • Expert skills in using Microsoft Excel including the ability to turn a large volume of data into meaningful information
  • Management skills to provide training, coaching, and development of staff
  • Proficient reporting skills and analyzing information
  • Technical/data analysis & reporting skills including an intermediate/advanced knowledge of Microsoft Excel
  • Effective and timely planning and execution of tasks, with proven data accuracy and attention to detail a key requirement

Responsibilities For Manager, Global Benefits Resume

  • Customer service oriented individual with negotiating skills is essential
  • Demonstrated ability to work in a cross-functional matrix environment requiring strong collaboration with Legal, Finance and other parts of the organization
  • Prior government contracting experience and benefits-related certifications desired
  • Prior experience in managing external vendors
  • Demonstrated experience providing creative solutions
  • Proficient in computer skills, including PPT, Excel and Word
  • Ethics and Values—Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values
  • Progressively responsible experience in domestic and international benefits, including 5-7 years supervisory experience

Responsibilities For Benefits Account Manager Resume

  • Superior analytical, quantitative analysis and project management skills; benchmarking, plan design, and vendor management
  • Deal with ambiguity and demonstrate good judgement in resolving issues
  • Works effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands
  • Exceptional strategic, analytical, and conceptual thinking skills
  • Demonstrated experience working with outsourced vendors
  • Organizations skills to develop/maintain reporting standards where applicable
  • Service our clients, vendors and co-workers effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness
  • Prior experience of supporting an in-house reward function, or within a supplier/consultancy
  • Effectively communicates with executive level managers in a project-oriented setting

Responsibilities For Manager of Benefits Resume

  • PC skills: MS Word and Excel required
  • Partner with Finance, Strategic Sourcing, Legal, and Benefits Brokers to drive cost-effective rate renewals and effective RFP processes
  • · 2+ years of excellent customer service experience
  • Strong technical experience (MS Project, PowerPoint, Excel, collaboration tools like SharePoint, SAP)
  • Strong collaboration and teamwork with the demonstrated ability to work in a matrixed environment using influence v. authority
  • Adopts an approach to train, coach and mentor team members ensuring they have the knowledge, skills and tools to deliver the service
  • Exceptional organizational, research, writing, leadership business and client relationship skills
  • Well developed skills in conflict management and an ability to confront tough issues

Responsibilities For Benefits Professional Resume

  • Strong strategic leadership experience
  • Develop analytical, customer service and communication skills needed to adapt quickly to change and to support Trust growth and development
  • Perform intermediate level mathematical calculations, and intermediate level Microsoft Excel and Word skills
  • Exceptional time management skills, ability to multi-task
  • Leading a small benefits & expenses team - motivate and develop the team, encouraging effective communication and collaborative working
  • Monitoring global benefit plan expenses and balance sheet positions through the Company’s consolidation applications used for external reporting
  • Bring together a broad group of colleagues across teams and groups to deliver an effective, efficient and compliant solution to the client

Responsibilities For Senior Manager, Global Benefits Resume

  • Defining and executing Super User readiness assessments and team effectiveness surveys and deliver action plans if necessary
  • Identify opportunities for improving the effectiveness of budgeting and benefits expense tracking processes, systems, and reports
  • Experience working in Group Benefits industry in Product Management, Market Research, Marketing, or working with Benefits Brokers desired
  • Experience in government contracting including issuing RFP's to ensure the packages they have are the best value and cost combined
  • Experience in reviewing Union Collective Bargaining Agreements, reconciliation of union invoicesand retirement plan servicing

Responsibilities For Benefits Accountant Resume

  • Good understanding of technology solutions regarding US Benefits Enrollment, Health & Insurance, and impact to payroll processing
  • Proven success adhering to and leading project schedules and managing projects
  • Experience in Marketing, working on Marketing products and/or programs
  • Experience of coordinating Health & Wellbeing programmes desirable, not essential
  • Experience of managing third party relationships, monitoring service delivery and complaint resolution
  • Experience preparing and reviewing stand alone financial statements, subject to GAAP and SEC requirements
  • Strong understanding of legal and regulatory requirements that relate to benefits and retirement programs including ERISA, ACA and IRS tax regulations
  • Manage a varied portfolio prioritising conflicting demands

Responsibilities For Senior Director, Global Benefits Resume

  • Experience living or traveling abroad
  • Experience in ADP reporting, Kronos Reporting, SQL, Tableau
  • Translation mapping experience with IBM Sterling B2B Integrator
  • Advanced knowledge of Excel including comfort in consolidating data
  • Strong understanding of external marketplace and dynamics influencing business
  • Excellent understanding of accounting principles and financial analysis, with advanced knowledge in employee benefits area

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