Benefits Coordinator Resume Sample

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Ross Ledner
52600 Ryan Shoal,  Phoenix, AZ
+1 (555) 960 2729

Work Experience

Senior Benefits Coordinator
09/2017 - PRESENT
Phoenix, AZ
  • Assist in the development of communication materials and tools to enhance understanding of the PPG’s benefits package
  • Administer bi-weekly billing for employees’ missed contributions for health, dental, vision and life insurances
  • Approachable demeanor, excellent written and verbal communication skills
  • Strong organizational and time management skills, able to cope with shifting priorities and multiple deadlines in a fast-paced technical environment
  • Familiarity with federal and state employment regulations
  • Experience in benefits and leaves administration across different states
  • Experience using collaboration/productivity tools and software (e.g., Asana, Google docs), running reports and tracking metrics
Benefits Coordinator
11/2012 - 07/2017
Los Angeles, CA
  • Process premium payments for employees on all types of leave of absences by reviewing paycheck data. Notify employees of continued premium payments while on a leave of absence
  • Ensures compliance with requirements, policies and regulations by enforcing adherence to corporate systems, policies and governmental regulations; advising management on needed actions
  • Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions
  • Assisting with the administration of various benefit programs, such as group insurance, medical and dental, accident and disability, and health maintenance programs
  • Preparing and maintaining team member benefit files, assuring accuracy, compliance and confidentially
  • Organizing and taking part in meetings designed to help team members obtain information and understand company benefits and other related wellness programs
  • Generating COBRA notices and other communication for team members
Junior Payroll & Benefits Coordinator
08/2005 - 06/2012
Detroit, MI
  • Maintain confidentiality and exercise good judgment
  • Meticulous with follow-through and execution
  • An outside-the-box thinker that stays on top of the industry’s best practices
  • Provides Human Resources administrative support by researching/ responding to employee/vendor inquiries in a professional manner via written correspondence or verbal interaction in a call center environment
  • Tracks employee issues and resolutions by recording comments in PeopleSoft
  • Maintains benefits and payroll information by collecting, calculating and entering data; making adjustments
  • Keeps management apprised of problems or concerns regarding benefit, personnel and payroll related issues
  • Administers premium payment process by producing reports and tracking status of premium payments. Validate benefit plan accounts by reconciling provider reports vs. premium deductions and prepares billing statements for payment authorization


Ottawa University - Wisconsin Campus
2000 - 2005
Bachelor's Degree in Human Resources

Professional Skills

  • Excellent verbal and written communication skills including strong customer service skills
  • Excellent written and verbal communication skills; strong customer service orientation and interpersonal skills required
  • Excellent organizational skills and proven ability to independently manage multiple competing priorities and adhere to deadlines
  • Excellent oral and written communication skills, client service and organization skills
  • Strong organizational skills; proven ability to work effectively in a fast-paced environment
  • Strong computer skills including experience using Microsoft Office applications (including the use of pivot tables)
  • Basic math skills with ability to apply skills toward creating and maintaining complex spreadsheets

How to write Benefits Coordinator Resume

Benefits Coordinator role is responsible for organizational, excel, microsoft, interpersonal, computer, customer, analytical, organization, advanced, word.
To write great resume for benefits coordinator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Benefits Coordinator Resume

The section contact information is important in your benefits coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Benefits Coordinator Resume

The section work experience is an essential part of your benefits coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous benefits coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular benefits coordinator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Benefits Coordinator resume experience can include:

  • Strong organizational and project management skills; good follow-through
  • Excellent organizational skills and ability to prioritize is essential
  • Strong analytical skills with the ability to analyze information and make solid recommendations
  • Experience with using HRIS, exceptional time management skills, ability to multi-task
  • Strong analytical and problem solving skills along with attention to detail
  • Problem Solving Skills – gathers and analyzes information skillfully

Education on a Benefits Coordinator Resume

Make sure to make education a priority on your benefits coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your benefits coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Benefits Coordinator Resume

When listing skills on your benefits coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical benefits coordinator skills:

  • Good listening skills, sense of urgency, organizational skills, and ability to work on multiple projects simultaneously
  • Good communication, presentation, and interpersonal skills; demonstrated ability to produce clear and effective written communication to diverse audiences
  • Excellent interpersonal and communication skills (verbal and written), fluent English and ability to effectively articulate information
  • Excellent Customer Service skills; prior Benefits experience preferably within a call center environment
  • Demonstrate strong leadership, interpersonal, analytical, problem solving, communication, organizational, and multi-tasking skills
  • Demonstrated analytic, problem solving, presentation, human relations and effective communication skills

List of Typical Experience For a Benefits Coordinator Resume


Experience For Payroll & Benefits Coordinator Resume

  • Excellent organizational and communication skills, strong interpersonal skills and the ability to work in a team
  • Strong organization skills including ability to manage multiple priorities and meet deadlines
  • Exceptional service skills and interpersonal skills
  • Intermediate oral and written communication skills & interpersonal skills, demonstrating ability to share and impart knowledge
  • Strong organization skills with the ability to work independently and manage multiple priorities
  • Excellent organizational and time management skills, with strong attention to detail
  • Demonstrate strong organizational skills and be very detailed oriented

Experience For Compensation & Benefits Coordinator Resume

  • Identify deficiencies and take corrective action; strong critical thinking and problem solving skills
  • Strong Excel, Word, and PowerPoint skills. Competent in using formulas in excel
  • Excellent research, analytical, and problem-solving skills to drive results
  • Strong computer skills including use of Excel and other MS Office programs
  • Strong verbal/written communication skills in both English and Spansih
  • Exceptional prioritization, organizational and follow-up skills to ensure all employee issues are resolved promptly
  • Express ideas clearly with effective interpersonal and written and verbal communication skills
  • Skill level I (1-3 yrs experience in HR with benefits experience)

Experience For Employee Benefits Coordinator Resume

  • Excellent communication and interpersonal skills; friendly and professional demeanor
  • Skilled in multitasking, prioritizing projects, and meeting deadlines
  • Detail oriented, critical thinking and problem solving skills
  • Functional knowledge and competence in spread sheet and word processing programs and aptitude for learning new computer skills as related to the job function
  • Strong working knowledge of benefit plans and administration including Annual Enrollment experience

Experience For Senior Benefits Coordinator Resume

  • Strong PC computing experience including Microsoft Word, Excel, Access, Publisher, PowerPoint and Outlook
  • Effectively multi-task, and to adapt to a changing and fast-paced environment
  • Continues to develop and update skills with computer software related to financial and legal tracking and hospital medical records
  • Analytical and problem-solving skills needed
  • At least one year of related experience and/or training, or equivalent combination of education and experience

Experience For Temporary Benefits Coordinator Resume

  • Four (4) years of progressive Human Resources experience, including benefits administration experience
  • Highly organized with outstanding communication skills
  • Communicate effectively, both verbally and in writing, with various levels of employees and benefit provider representatives
  • Prior experience working on employee benefits
  • Prior experience working with HRIS systems

Experience For Pension & Benefits Coordinator Resume

  • Prior experience working in a customer service function
  • Solid experience utilizing databases
  • Prior employee benefit, benefit billing, and leave administration experience desired
  • Communication skills to build rapport with patients
  • Professional or related experience with demonstrated ability to handle sensitive employment information
  • Effectively interview patients
  • Exceptional client service skills and a professional telephone manner
  • Strong administrative support experience
  • Proficient computer skills (i.e. Microsoft Word and Excel)

Experience For Health Benefits Coordinator Resume

  • Proficient data entry skills and proficient in system navigation
  • Demonstrated experience in a managed care environment
  • Demonstrated production-related experience in Epic Tapestry system
  • Intermediate skills in Excel and Word, and Access required
  • Previous experience in Human Resources and/or in the transportation industry is a strong asset
  • Communication skills – advanced verbal and written
  • Experience in HR with benefits experience

Experience For Payroll Benefits Coordinator Resume

  • Proficient in personal computer skills
  • Accuracy, time management, organization and communication skills are essential
  • Prior experience with FMLA and leave of absence administration
  • Prior experience with health & retirement benefit plan administration
  • Computer Skills with knowledge in Microsoft Office
  • Recognizing the need to remain flexible and display a strong sense of urgency
  • Validate processing and perform auditing by using excel reporting
  • Experience in compiling complex data from a variety of sources, analyzing results and creating reports
  • Experiences with data entry, auditing and reconciling

Experience For Junior Payroll & Benefits Coordinator Resume

  • Experience working with multiple outsourcing vendors
  • Strong understanding of data analysis, and an aptitude for programming
  • Experience motivating and leading employee volunteer groups
  • Experience defining and resolving problems and discrepancies
  • Develops and maintains strong working knowledge of all company leave policies
  • Two to four years related experience and/or training
  • Have the ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure

Experience For Ikea Hrsc-benefits Coordinator Resume

  • Experience coordinating general dentistry treatment, preferably, in a multi-dentist environment
  • Experience with group benefit enrolments, including addition of family members and updates within the benefit provider’s web portal
  • Previous experience working with benefits acquisition
  • Experience working with the mentally ill
  • Solid knowledge of COBRA, FMLA, HIPPA and other federal regulations regarding benefit plans
  • Provide evidence of flexibility and adaptability with regard to providing back up support for co-workers
  • Work in a cross functional team environment, while also building strong partner and interdepartmental relationships

List of Typical Skills For a Benefits Coordinator Resume


Skills For Payroll & Benefits Coordinator Resume

  • Strong organizational and prioritization skills,
  • Excellent organization skills to prioritize and manage workload independently
  • Demonstrated skill in conceptual and analytical thinking, developing effective working relationships and collaborating with others
  • Strong analytical, modeling, forecasting, problem-solving, and project management skills
  • Demonstrated ability to manage multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines
  • Strong PC skills including proficiency in Excel and working with databases
  • Experience with business analytic skills in reviewing and improving business processes

Skills For Compensation & Benefits Coordinator Resume

  • Demonstrated work experience interacting directly with relevant party in resolving complaints or grievances or related customer service experience
  • Strong software skills including HR information systems, Microsoft Outlook, Excel, Word, and PowerPoint
  • Strong verbal and written communication including presentation skills
  • Excellent analytical and problem solving skills and exceptional attention to detail and accuracy
  • Detail oriented, with strong organizational and problem solving skills, along
  • Strong customer service skills, demonstrating an enthusiastic and positive attitude
  • Proven benefits reporting skills

Skills For Employee Benefits Coordinator Resume

  • Speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings
  • Excellent communication and interpersonal skills required to successfully interact with co-workers, employees and management
  • Excellent interpersonal skills and ability to deal with all levels of staff and faculty both in person and on the telephone
  • Strong skills in Microsoft Office Products: Word, Excel, and Outlook
  • Excellent interpersonal, written, and oral communication skills to successfully function in a diverse international community

Skills For Senior Benefits Coordinator Resume

  • Strong investigative skills with detail orientation
  • Demonstrates interpersonal skills among co-workers, internal departments, and referral sources
  • Exceptional organizational and time management skills with the ability to prioritize multiple assignments and competing deadlines
  • Excellent communication (written and verbal) and conflict resolution skills
  • Strong computer skills, proficient in Microsoft Office programs specifically Excel
  • Strong administrative skills with the ability to multi-task in a fast paced and dynamic environment. Ability to maintain composure under pressure

Skills For Temporary Benefits Coordinator Resume

  • Excellent numeric and customer service skills
  • Strong verbal and written communication skills in both German and English; additional European languages beneficial
  • Outstanding interpersonal skills; a real “people person”
  • Strong knowledge and experience in the procurement process to include creating and evaluating proposals and contract management
  • Self-directed with initiative, analytical and problem-solving skills
  • Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
  • Prior experience working in a benefits department with exposure to health and wellness program development
  • Spanish speaking skills very desirable
  • Two to four years Benefits/Compensation related experience and/or training or equivalent combination of education and experience

Skills For Pension & Benefits Coordinator Resume

  • Strong skill in using computers and human resources related software
  • Able to communicate effectively with diverse groups of people when completing work assignments
  • Prior experience in healthcare/hospital setting
  • Exceptional emotional intelligence with great critical thinking skills and culture awareness
  • Exhibit excellent judgment and discretion in handling confidential information with a strong sense of tact and diplomacy
  • Advanced MicroSoft Office skills – Word, Excel, PowerPoint and Publisher
  • Experience in HR with benefits experience
  • Computer Skills: Familiar with use of Microsoft Office products and technical aptitude to learn HRIS application programs
  • Mathematical Skills: Ability to understand and apply basic mathematical concepts such as addition, subtraction, multiplication, and

Skills For Health Benefits Coordinator Resume

  • Prior experience with and knowledge of DB and DC plans as well as medical, flex, life, AD&D and LTD plans
  • Prior experience with Banner or similar system
  • Communicate effectively with employees, management, vendors, and State and Federal agencies
  • Interpersonal Skills – focuses on case/task at hand. Maintains confidentiality
  • Demonstrates an appropriate and effective use of management resources

Skills For Payroll Benefits Coordinator Resume

  • Computer literate with good keyboard skill and accuracy. Willingness and ability to learn new computer software applications quickly and use them accurately
  • Able to successfully manage multiple priorities and demonstrated ability to track and meet deliverable deadlines
  • Multi-task effectively,
  • Prior benefits administration/support experience required
  • Working knowledge and experience with all functions of Payroll and Benefits
  • Previous experience organizing and planning open enrollment programs
  • Experience in problem solving, including ability to react quickly and professionally
  • 1 – 2 years of experience administering employee benefit plans in BPO setting

Skills For Junior Payroll & Benefits Coordinator Resume

  • Experience in payroll processing and benefit administration
  • Solid analytical, problem-solving and attention to detail
  • Strong understanding of Social Media tools
  • Knowledge and experience in administering Section 125 Cafeteria plans
  • Demonstrates self-confidence, ability to handle ambiguity, initiative, creative problem solving, accountability and a high level of engagement
  • Strong working knowledge of relational databases such as Access, Filemaker, or other relational databases

Skills For Ikea Hrsc-benefits Coordinator Resume

  • Up to 2 years’ experience in in administering benefits programs
  • Experience with visa processing
  • Experience with employee tracking systems
  • Leadership and team building experience
  • 6+months experience working in benefits and LOA/ADA administration
  • Five (5) years’ relevant experience relating to social benefits
  • Prioritize tasks utilizing appropriate sense of urgency
  • 1 – 2 years accounting experience

List of Typical Responsibilities For a Benefits Coordinator Resume


Responsibilities For Payroll & Benefits Coordinator Resume

  • Self Starter who is able to work on own initiative with excellent organisation and prioritisation skills
  • Strong organization skills and ability to work well independently, multi-task, and set priorities
  • Detail oriented with ability to work independently in a fast paced environment while effectively managing multiple priorities
  • One year of benefit plan experience or functional area with similar needed skills
  • Strong data entry (alpha & numeric) with accuracy and clerical skills
  • Use advanced Excel and investigation skills to regularly reconcile populations and memberships and troubleshoot anomalies
  • Exemplary customer service skills are necessary and high detail orientation
  • Able to work quickly and effectively with minimal supervision

Responsibilities For Compensation & Benefits Coordinator Resume

  • Solid benefits experience
  • One year of experience (1000 hours course work or training) in customer service or communications, including analyzing and interpreting information
  • Intermediate level skill in Microsoft Word (for example: mail merge, inserting headers, page breaks, page numbers and tables and/or adjusting table columns)
  • Develop a good level of knowledge of the third party administrator process for COBRA billing
  • Obtains initial authorization prior to admitting the patient for all services for any insurance plan that has authorization requirements
  • HR experience, including Benefits and HRIS
  • Collaborate with cross functional teams to ensure remarkable new hire & ongoing employee experiences
  • Six months of experience (600 hours training) in operation of computer and related peripheral equipment

Responsibilities For Employee Benefits Coordinator Resume

  • Experience handling group medical, dental, vision, life, disability, and FSA/HSA plans
  • Experience providing support to internal and external customers
  • Develop and maintain effective working relationships with a variety of customers, both internal and external
  • Experience using ADP Workforce Now
  • Experience working in a high fast paced and high volume environment

Responsibilities For Senior Benefits Coordinator Resume

  • Proven ability in building relationships with various business units at all levels
  • Experience managing vendors, contracts and the RFP process
  • Experience in analyzing medical claims data
  • Experience in programming that ties medical and wellness programs together
  • Previous experience providing benefits coordination for a large to mid-size company
  • Experience using ADP software for benefits administration
  • Excellent understanding of multi-location payroll and taxes

Responsibilities For Temporary Benefits Coordinator Resume

  • Excellent understanding of current benefit plans and industry climate
  • Experience with Payroll systems and processing
  • Highly resourceful team-player, with the ability to also be extremely effective working independently
  • Function as an effective and respected resource to internal clients
  • Data entry experience on HR/Payroll systems
  • Obtain prior authorization or pre-certification of services to be rendered as required by each individual payor

Responsibilities For Pension & Benefits Coordinator Resume

  • Benefits Administration experience
  • Benefits experience is required
  • Handle and prioritize multiple tasks and stay organized
  • Experience in benefits
  • Benefits experience
  • Experience in an employee benefits administrative role within a HR team is advantageous
  • Client focussed with an ability to demonstrate sensitivity

Responsibilities For Health Benefits Coordinator Resume

  • Demonstrated ability to organize and work independently and as part of a team
  • Reviews and evaluates and validates proposals
  • Related human resources and benefits experience
  • Demonstrated time management and attention to detail; ability to plan and organize tasks
  • Relevant benefits, payroll and compensation experience

Responsibilities For Payroll Benefits Coordinator Resume

  • Strong sense of urgency with the ability to proactively identify problems and offer solutions
  • Strong work ethic with a customer service orientation
  • Payment and validation of 65 to 70 invoices each month for administrative fees and claims
  • A strong customer service orientation with high attention to detail and follow through
  • Administrative support experience
  • Three months of experience (300 hours course work) in information research and analysis
  • Intake/insurance experience in home infusion

Responsibilities For Junior Payroll & Benefits Coordinator Resume

  • Knowledge of and ability to obtain prior authorizations/pre-certification as required by insurance carriers
  • Strong Customer Service in Healthcare field for at least 1 year
  • Demonstrate pro-activeness and sound judgment
  • Work under pressure, meet deadlines and prioritize workload
  • Administrative experience in Human Resources and/or Benefits
  • Experience with Workday, UltiPro, or other (HRIS) human resources information system
  • Use independent judgment and prioritize work
  • Demonstrated proficiency with Microsoft Office, especially Excel

Responsibilities For Ikea Hrsc-benefits Coordinator Resume

  • Organized with ability to manage multiple high-priorities in a fast-paced, loosely structured environment
  • BA/BS Business Administration in Human Resources or equivalent experience is required
  • In Benefits Administration experience is required
  • Experience with Internal Business Systems (IBIS) and TAP- TCS Account Payable
  • Experience with the administration of disability programs

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