Airport Resume Sample

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Derrick Waelchi
43426 Kautzer Cove,  Houston, TX
+1 (555) 297 1980

Work Experience

Senior Airport Planner
08/2017 - PRESENT
Los Angeles, CA
  • Regular attendance and punctuality in accordance with United Ground Express’ policies are required. Overtime available/required depending upon operational need
  • The ability to lift baggage up to 70 pounds, in the lobby, planeside, and in the confinement of an airplane’s cargo hold is necessary
  • Act as full charge finance business partner for RAC executives responsible Off-Airport operations
  • Responsible for new site, market selection and profitability analytics
  • Lead project and capital management including new business and business transformation
  • Core deliverables include:Labor and productivity analysis, management and reporting
  • Capital support, management, analysis, and reporting
  • Extensive knowledge of menu development, insight into marketing, cost and wage control
  • Integrity - We do the right thing, all the time
Qr-airport Services Duty Officer
05/2012 - 04/2017
Houston, TX
  • Obtains complete, accurate and appropriate information from calling party
  • Communicates effectively with various types of "difficult" callers (emotionally upset, abusive, nuisance, non-English speaking, TDD, intoxicated, mentally unstable, speech-impaired, children, elderly)
  • Summarizes (in written form) incidents, descriptions and other information obtained from callers using clear, concise and appropriate language in an organized, complete and accurate manner
  • Directly supports, maintain, and update the Airport Security Program (ASP), policies, or other security related documents to ensure compliance with 49 Code of Federal Regulations (CFR) Part 1500 series, Security Directives, and Department of Homeland Security (DHS)
  • Ensures daily compliance with airport security regulations as assigned. Performs assessments, investigations, training, etc. Position performs audits as assigned, immediately initiates corrective actions for any instance of non-compliance
  • Performs variety of specialized tasks to review and process security badge applicants in accordance with the established ASP, local and federal regulations and TSA directives
  • Works with the Transportation Security Administration (TSA), other federal and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment
  • Plans and conducts the annual Aviation Security (AVSEC) Contingency Plan Exercise
  • Exercises direct supervision over assigned contractors or staff in the Badge & ID Office, Security Compliance, Security Operations, and Security Systems
Assistant Airport Planner
05/2005 - 04/2012
Chicago, IL
  • Now - We operate with a sense of urgency and discipline
  • Possesses a proven background in maintaining strong cost control and quality standards
  • Possesses knowledge and skills necessary to understand and use financial reports
  • Demonstrates the ability to drive profitable growth while improving customer and associate satisfaction
  • Demonstrates strong leadership, personnel management and interpersonal skills
  • Demonstrates team management, delegation, issue resolution, coaching skills and ability to motivate others and act as a change agent
  • Demonstrates organization and multi-project time/issue management


University of Kansas - Edwards Campus
2000 - 2005
Engineer's Degree in Civil Engineering

Professional Skills

  • Able to prioritise tasks with good time management skills and strong project management skills
  • Excellent numerical skills including experience of using complex spreadsheets and databases
  • Exhibits strong organizational and time management skills with proven ability to handle multiple projects while meeting deadlines
  • Demonstrated time-management skills with proven ability to handle multiple projects while meeting deadlines
  • Experienced user of the Microsoft Office package, with strong Excel skills,
  • Experienced user of Office Microsoft package, including good excel skills. Knowledge of programming desirable
  • Demonstrative time-management skills with proven ability to handle multiple projects while meeting deadlines

How to write Airport Resume

Airport role is responsible for interpersonal, technical, microsoft, development, software, modeling, english, analytical, leadership, excel.
To write great resume for airport job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Airport Resume

The section contact information is important in your airport resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Airport Resume

The section work experience is an essential part of your airport resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous airport responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular airport position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Airport resume experience can include:

  • Development of programmes/resourcing for the delivery of our services, with strong leadership skills to manage the required team
  • Excellent organizational and time management skills in a highly demanding environment
  • Ensuring the operation is effectively working towards the complete customer experience and meeting or exceeding performance metrics at LHR
  • Uphold and effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
  • Excellent communication skills (written and verbal) with ability to distil and present technical work to non-technical audiences and be fluent in English
  • Strong interpersonal skills with ability to communicate courteously with customers and line service staff, in person and over the phone

Education on an Airport Resume

Make sure to make education a priority on your airport resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your airport experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Airport Resume

When listing skills on your airport resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical airport skills:

  • Strong oral and written communication skills with ability to effectively interact with all levels of employees and customers
  • Good analytical and simulation skills (CAST and / or Airtop experience welcomed)
  • Solid analytical and effective negotiation skills
  • Very strong customer service mentality with strong interpersonal skills
  • Superior independent working capabilities with strong decision-making skills
  • Good written and verbal communication skills essential for team working,

List of Typical Experience For an Airport Resume


Experience For Qr-airport Services Duty Officer Resume

  • Excellent Arabic communication and organizational skills
  • Strong oral and/or written communication skills and ability to write technical reports
  • Credibility to work effectively and sensitively at senior levels in the industry and to engage constructively across Atkins
  • Three (3) to five (5) years prior Part 121 airline experience
  • Opportunities to develop management skills in teams on all the above
  • Customer Service oriented and able to serve and handle passenger effectively
  • A valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 2 years
  • Airport planning experience

Experience For Supervisor Airport & Ground Operations Resume

  • Airport planning experience
  • Full knowledge of ICAO and IATA standards and recommended, including experience in their interpretation
  • Have at least 3 years of driving experience in a personal vehicle
  • Champion a strong learning culture and be the model of excellence for others to follow
  • Airport operational / customer handling experience, preferably with an airline
  • Promote and maintain good working relations with airline desk, customs, immigration and other airport personnel’s ​
  • Previous work experience handling similar functions and responsibilities

Experience For Qr-airport Services Supervisor Resume

  • Three (3) years’ experience in IT hardware and application support
  • One (1) year of analytical or related experience
  • Five (5) to seven (7) years of related experience
  • Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible
  • Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA/TSA/CBP)/internal divisions
  • Possess a valid driver’s license for at least 3 years

Experience For Airport Planner Resume

  • Experience in Airport Layout Plan, Master Plan Production & obstruction analysis
  • Drive buses in proper rotation as defined in location policies and always operate safely
  • Ordering and maintaining administrative supplies, lobby refreshments including departing aircraft with coffee, ice, requested newspapers and catering
  • Assisting guests with check-in procedures, including baggage handling and issuing boarding passes
  • Selling tickets, processing ticket changes, creating and booking reservations
  • Taking service orders to include concierge services: catering, fuel orders, ground transportation, lodging, and other special requests by the customer

Experience For Senior Airport Planner Resume

  • Developing airport masterplans, undertaking airport planning studies and designs
  • Maintaining audit requirements, meeting service targets and identifying opportunities to improve work processes to support changes in the business
  • Benchmarking to support analysis, modelling and simulation
  • Understanding of engineering principals
  • Identifying and escalating issues as required
  • Servicing the public in all aspects of handling freight, and other requests governed by associated Federal & State Agencies

Experience For Airport Greeter Resume

  • Explaining all amenities/package/resort features including restaurant information
  • Assisting with updating the airport's based aircraft census
  • Updating the airport website (Word Press) including the business directory and blog
  • Assisting in safety management for airport operations during the Town of Addison's annual July 3 "KaBoom Town!" event
  • Mentoring and coaching of team members both technically and for career development
  • Participating and driving in the development of airport master plans, terminal simulation and/or airfield simulation

Experience For Maui Enterprise Airport Resume

  • Giving students their welcome package and introducing them to the onsite airport transfer company
  • Ensuring FAA, Company and airport regulations are followed
  • Enforcing safety/security measures and protect sensitive zones
  • Accounting for cash and credit card transactions
  • Verifying all guest information on registration card is correct

Experience For Airport Facilities Manager Resume

  • Participating in the annual budget development and review process
  • Developing a table-top exercise and review of the Airport Emergency Plan
  • Mentoring and development of graduate engineers and technicians
  • Obtaining stakeholder input and agreement to technical solutions
  • Developing proposals for new commissions

Experience For Manager Airport Duty Resume

  • Auditing and correcting sales reports and cash receipt summaries,
  • Handling cash and charge transactions
  • Preparing manifests and air bills,
  • Accounting for cash and charge transactions,
  • Verifying fare and rate changes on tickets,
  • Balancing daily cash transactions,
  • Preparing daily journal entries,
  • Operating such machines as keypunch, verifier, sorter, mimeograph, addressograph, office calculator and interpreter,
  • Checking load manifests against tickets,

Experience For Oakland Airport F&B Multi Resume

  • Posting journals or stock record card, and
  • Operating communications and telephone switchboard operator equipment
  • Providing an operational view that can impact the capital investment plan of airports
  • Making reservations for air using the PC reservations system
  • Handling and tagging baggage, cargo and mail
  • Loading and unloading trucks and aircraft.​​
  • Checking-in passenger and baggage

List of Typical Skills For an Airport Resume


Skills For Qr-airport Services Duty Officer Resume

  • Strong numerical and data analysis skills,
  • Good analytical and simulations skills
  • Good communication skills and able to work with a range of project stakeholders, contractors and clients
  • Effective communication skills and able to work with a range of project stakeholders, contractors and clients
  • Exhibits strong organizational skills and time management ability
  • Work one-to-one basis with strong customer service skills and follow-through
  • Good interpersonal skills with the ability to communicate & negotiate with people at different levels and from different geographical locations and cultures
  • Strong analytical skills and ability to work collaborative in a fast-paced team environment
  • Excellent communication/ presentational skills

Skills For Supervisor Airport & Ground Operations Resume

  • Mature with excellent interpersonal, communication, analytical and people management skills
  • Previous work experience coordinating, directing and supervising skilled trades for a municipals airport’s facilities
  • Proven experience of managing a team’s performance
  • Present facts clearly and effectively, both verbally and in writing
  • Experience working in airport operations, security, and/or emergency management experience at a medium or large airport hub
  • Effectively multi-task during stressful situations
  • Proven ability to build credibility and effective working relationships with both internal and external stakeholders
  • Strong and proven track record of delivering robust and high quality analytical work

Skills For Qr-airport Services Supervisor Resume

  • Demonstrated excellent communication and decision-making abilities
  • Proven retail experience in a management role
  • Develop software tools to analyze aviation-related data and to effectively communicate the results of these analyses
  • At least 6 months of prior work experience
  • Able to pass a technical skills exam
  • Olid Customer Service experience, preferably in airlines or airport services

Skills For Airport Planner Resume

  • Track record of exceptional supervisory, leadership and motivational skills
  • Basic computer and technical writing skills required
  • Effectively manage and motivate a team of people
  • The ability to communicate effectively at all levels with both internal and external contacts
  • Confidence to communicate effectively with a wide range of people

Skills For Senior Airport Planner Resume

  • A valid commercial driver’s license w/ passenger endorsement in good standing
  • Possess well developed technical writing and communication skills
  • Understanding of ICAO and IATA standards and recommended practices is required including experience in their interpretation
  • Experience planning, conducting, and facilitating public meetings
  • Relevant airport planning experience; airport master planning, terminal & airfield planning and/or terminal & airfield simulation

Skills For Airport Greeter Resume

  • Good planning and organisation in your approach to work and meeting deadlines,
  • Experience with and working knowledge of SAP as an enterprise business system / enterprise resource planning system
  • Experience with the full lifecycle of IT projects, including design, pricing,
  • Experience in management roles in Technology and Systems/Services Provider managing and delivering Baggage/Cargo, ICT, Security and ORAT programmes of work
  • Demonstrable experience in working directly with business functions and managing third party relationships
  • Experience developing a sales plan and an account development plan
  • Experience in software programming (VBA, others),
  • Experience working in Asia Pacific

Skills For Maui Enterprise Airport Resume

  • Experience in simulation modelling (airside or terminal) a benefit
  • Cooking experience is required
  • Build a strong and motivated team by promoting team spirit and facilitate teamwork
  • Maintain a strong relationship with the outlet landlords, working closely with them to resolve any problems that arise
  • Airside pass requirements – valid passport, 5 years continuous referencing, consent to
  • Experience with aircraft or structural firefighting
  • Experience with airport affairs and properties and facilities issues, including familiarity with legal documents
  • Sound technical knowledge and capability (multi-skilled) to perform each airport job function (required to pass all training arranged by department and AHQ)

Skills For Airport Facilities Manager Resume

  • Experience in communicating with 2-way radio
  • Related Engineering and/or Construction experience
  • Good judgments and decision making
  • Experienced in airport infrastructure planning and geometric design
  • Experienced in airfield engineering design
  • Relevant engineering experience
  • Experience in airside airport operations and design/planning

Skills For Manager Airport Duty Resume

  • Experience working in airport operations, security, and/or emergency management at a medium or large airport hub
  • Experience in commercial airport planning
  • Most possess valid in-state driver’s license with safe driving record
  • Experience of working in an Operational Aviation environment
  • Previous experience of working in an airline environment
  • Completed or willingness to complete GSAT training. Hold a valid BAA airside pass or ability to obtain one
  • Five (5) years customer service experience working in an airline, airport, service, or hospitality industry
  • Professional level experience in using Microsoft Outlook or Microsoft Word
  • Experience leading CAD team essential

Skills For Oakland Airport F&B Multi Resume

  • Relevant experience in Airport Planning
  • Experience with developing Airport Master Plans and the Master Plan process
  • Experience managing the preparation of Airport Master Plans and Airport Layout Plans
  • Adaptable and flexible to changing priorities and deadlines
  • Experience in the use of CAD, being able to work independently and supervise more junior members of the team
  • Implement and maintain effective planning and allocation of resources
  • Experience in using AutoCAD Civil 3D and ArcGIS

List of Typical Responsibilities For an Airport Resume


Responsibilities For Qr-airport Services Duty Officer Resume

  • Good command of written and spoken English, Chinese (Mandarin) and Khmer
  • Servicing inquiries regarding reservations, ticketing, flights, freight, and other requests
  • Receiving, uncrating and checking material,
  • Checking and correcting airport reports and other documents
  • Giving information and selling to customers,

Responsibilities For Supervisor Airport & Ground Operations Resume

  • Assisting passengers with lost and found claims
  • Cleaning aircraft and other areas
  • Support the Airport Services Manager by providing training and development to team members through role modelling, monitoring and on-the-job coaching
  • Drive the vehicles from return location to cleaning/servicing location; leave vehicles positioned for best access by service agents, as directed by management
  • Allocation of tasks between the team, providing support to the team leader in ensuring all team staff is adequately loaded
  • Assist passengers with boarding and stowing luggage
  • Successful completion of 3 weeks Above the Wing paid training course out of state
  • Assist station leadership by advocating for resources where required and providing guidance/decision support

Responsibilities For Qr-airport Services Supervisor Resume

  • Where required, recording and reporting of meteorological observations
  • Support the Airport Services Manager in dealing with the Union representing Customer Service Agents
  • Capable of developing action plans for managing irregular operations
  • Able to work rotating shifts, including nights and weekends
  • Provide support for remarketing lot during pull seasons
  • Assist with the development of airport master plans, on-call aviation planning services, and support for project managers in general planning tasks
  • Perform work which involves conventional design and plans requiring the use of analysis, interpretation, and deductive reasoning
  • Present one’s self in a professional manner when meeting both internal and external customers and vendors face to face
  • Help build brand awareness of ICF's Airport Management and Consulting capabilities

Responsibilities For Airport Planner Resume

  • Manage outside processing/subcontract production orders and purchase orders
  • Working on Multi- Million Dollar projects within the Construction MEP Field
  • Promote the value and benefits of SITA's airport solutions portfolio to existing
  • Performs runway safety inspections / self-inspections and runway friction monitoring
  • Drive and deliver vehicles to Love Field Airport as needed, following the rules of the road
  • Provide information regarding shuttle schedules and directions in airport

Responsibilities For Senior Airport Planner Resume

  • Review financial transactions; monitor the budget to ensure an efficient operation while staying within budgetary limits
  • Meet or exceed Brand established food quality and plating specifications
  • Work with fellow brand chefs on menu development and improving execution standards
  • Co-ordination of labor cost controls and monitoring of cost budgets
  • Co-ordination of catering activities for events and special functions as required
  • Prepare schedules ensuring all shifts are covered
  • Keep new car section of lot organized and responsible for maintaining inventory. Move cars as need to keep lot organized and utilize space efficiently
  • Identifies and executes hiring, termination, advancement, promotion or any other associate status change needs of the units

Responsibilities For Airport Greeter Resume

  • Evaluate cost implication when making day-to-day operational decisions
  • Provide support and help with new car stock preparation including PDI and NC state inspections
  • Have a positive approach and willingness to learn
  • Are technically proficient with SAP, MS applications and Apple products
  • Develop business in the area of US airport finance
  • Collaborate with others in US and International Offices to build upon our existing Airports and Aviation solutions and leverage broader ICF capabilities such as Environment and Transportation to expand end-to end solutions

Responsibilities For Maui Enterprise Airport Resume

  • Monitor and manage major capture efforts, structure and draft proposals, including written materials, pricing, and presentations
  • Develop new client relationships and expand upon existing relationships by delivering excellent value, consistent and dependable service, and high quality consulting
  • Demonstrate success in generating revenue
  • Previous work experience
  • Be able to lift at least 50 lbs
  • As a porter - Required
  • Understands the hotel’s facilities, products and services
  • Provides information when requested and promotes hotel’s services, facilities and special events
  • Implements department procedures and policies as needed

Responsibilities For Airport Facilities Manager Resume

  • To raise Atkins’ profile through targeted events, the preparation and presentation of conference papers, attendance at conferences/seminars and representing Atkins on industry bodies
  • Deep understanding and experience of the airports and aviation sector at senior level preferably across the Middle East and around the world
  • Demonstrate an understanding of the key drivers of Airport Planning and Development, specifically the interactions between aviation and airport operations, people and baggage movement, development, design concept, retail, advertising, and transport modes that serve the ‘front door&#8217
  • Broad technical planning background that extends beyond purely airport planning, preferably covering policy, strategic planning, modelling and business case assessments. A thorough understanding of the nature of technical and business services provided to the sector is essential
  • A track record in developing client relationships and winning new consultancy work

Responsibilities For Manager Airport Duty Resume

  • Broad technical planning background that extends beyond purely airport planning, covering policy, strategic planning, modelling and business case assessments. A thorough understanding of the nature of technical and business services provided to the sector is essential
  • Participate in regular Gemba walks
  • Load forecasts from the S&OP Plan into SAP
  • Determine processing schedules and other release dates for orders by reviewing and analyzing department work load, machine and manpower loading, material availability and lead time, processing requirements, etc
  • Communicate with the Production Manager regularly to ensure that the available manpower can support the production schedule
  • Run detailed system (SAP) reports to ensure metric targets are met monthly and annually such as on-time delivery, days on hand of inventory, lead time, cost out, and continuous improvement
  • Report performance on plan accuracy to Management

Responsibilities For Oakland Airport F&B Multi Resume

  • Interact with Customer Service to provide timely and accurate information on product availability, schedule improvements, general inquiries and all similar communication
  • Servicing of all inbound and outbound passengers and handling of cargo, as well as preparation, reporting, and accounting of necessary documents in conjunction with this service
  • Performing ramp operation in conjunction with the loading and unloading of passengers and cargo
  • Performs the same functions as a Customer Service Agent with primary responsibility for cargo shipments
  • Air bills and excess baggage receipts,

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