Administrative Director Resume Sample

5.0
29 votes
Resume Create

The Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Celia Altenwerth
4891 Ankunding Parkways,  Los Angeles,  CA
+1 (555) 983 2209

Work Experience


Administrative Director
09/2016 - PRESENT
San Francisco, CA
  • Experience soliciting gifts ranging in value from seven to eight figures
  • At least nine years of successful professional fundraising experience, ideally in an academic medical setting
  • At least five years of management experience, including proven effectiveness at modeling, teaching, and leading best-practice fundraising skills for front-line fundraisers and assessing individual and collective results
  • Comprehensive campaign experience, having accomplished strong strategic planning, project management, and outcomes evaluation
  • Able to articulate, compellingly, the mission and vision of the health sciences and the Neurosciences Initiative
  • Experienced at being a collegial team builder who is interested in serving staff members by taking an interest in advancing their careers and providing the support necessary for them to be successful
  • Acts consistently with all State of Utah ethical guidelines and core institutional values and beliefs
  • Ten (10) years in relevant project management environment
Senior Administrative Director
01/2014 - 03/2016
Boston, MA
  • Ten (10) years resource management experience
  • Ten (10) years Financial budget experience
  • Ten (10) years management or working with technical team experience
  • Five (5) years vendor management experience
  • Managing all CPQCC project managers, clinical program professionals, and project consultants
  • Facilitating partnerships and strategic alliances for project expansion
  • Creating and developing project strategies and business plans associate with new projects
  • Preparing proposals and budgets for grant and contract awards
Administrative Director, Senior
05/2010 - 10/2013
Chicago, IL
  • Working collaboratively with the Division’s Finance team, Stanford University legal consultants, Research Management Group, and other University offices to negotiate necessary legal and business agreements to ensure projects adhere to all pertinent legal, ethical, and regulatory standards
  • Responsible for establishing and maintaining an environment for clinical research that requires all members of the research team to be both knowledgeable and compliant with all policies and regulations governing the conduct of clinical research billing
  • Five (5) years’ experience in management, preferable in a hospital setting with experience to include management of personnel, payroll, budgets, capital, business planning, marketing, and physician relations
  • B.S. Medical Technology, Masters in Education, Medical Technology or Health Administration
  • NYS license as a Clinical Lab Technologist required
  • Five (5) years at supervisory level
  • Interact with representatives of other hospital areas
  • Evaluates feasibility and financial viability of each potential grant and clinical trial within the regional purview
  • Ensure the Navigators work together efficiently and that they are aware of the activities across Frontiers

Education


University of Phoenix - Wichita Campus
2006 - 2010
Master's Degree in Business

Professional Skills


  • Strong written and oral communication skills. Strong management skills with experience directly managing and mentoring other employees required for this role
  • Strong organizational, logistical and planning skills with ability to prioritize multiple tasks under tight deadlines while maintaining work quality
  • Demonstrates exemplary communication and interpersonal skills resulting in proven relationship building capability
  • Strong finance and financial management experience to include quantitative skills
  • Highly proficient PC skills (MS Office, Windows, Excel). Prior experience with MGH systems helpful but not required
  • Strong analytics and problem-solving skills
  • Excellent spelling, grammar and written English communication skills

How to write Administrative Director Resume

Administrative Director role is responsible for interpersonal, leadership, organizational, financial, analytical, activities, planning, digital, finance, training.
To write great resume for administrative director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Administrative Director Resume

The section contact information is important in your administrative director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Administrative Director Resume

The section work experience is an essential part of your administrative director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous administrative director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular administrative director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Administrative Director resume experience can include:

  • Strong planning and analytical skills required
  • Exceptional communication, negotiation and relationship management Skills with staff at all levels
  • A good understanding of marketing and the ability to work with the marketing group to communicate change and development to external and internal customers
  • Experience collaborating with multi stakeholders to drive strategic/business planning and financial and operational performance
  • Develops and implements training programs for support staffing designed to enhance quality of care, service, cost effectiveness and teamwork
  • Provides effective leadership for the providers, support staff, including ancillary service where appropriate

Education on an Administrative Director Resume

Make sure to make education a priority on your administrative director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your administrative director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Administrative Director Resume

When listing skills on your administrative director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical administrative director skills:

  • Solid skills in Microsoft Office with substantial experience and understanding of complex financial reporting and systems operations
  • Experienced change agent with a demonstrated ability to effectively lead and manage change
  • Information systems experience and good computer skills required
  • Demonstrated leadership in working effectively within ethnically diverse populations
  • Strong communication skills-both orally and in writing
  • Well developed organizational skills and demonstrated leadership capabilities required

List of Typical Experience For an Administrative Director Resume

1

Experience For Senior Administrative Director Resume

  • Develops a strong working knowledge of the divisions’ research, clinical, and operational priorities
  • Solve problems, identify solutions and to cultivate these skills in others
  • Develops a strong working knowledge of the center’s and divisions’ research, clinical, and operational priorities
  • Strong working knowledge of GCP, CFR, PHS and HMS policies pertaining to COI, Federal Cost Accounting, and Grants management
  • Financial acumen, previous experience including budgeting and P&L responsibilities for a complex laboratory
  • Experience using MS Office applications including Excel and Word
2

Experience For Administrative Director, Humccp Resume

  • Experience working with operational efficiency improvements, quality management, interdisciplinary collaboration, and budgetary responsibilities
  • Plans, implements, and manages a major gift fundraising program to meet the priorities of the divisions by
  • Epic systems billing experience highly desirable
  • Eight years of clinical experience with two years in a leadership position over radiation therapy staff in a high volume practice
  • Develops and maintains effective communication with the Medical Directors and other practice administrators
  • Establishes physician recruitment priorities, determines compensation methodologies and negotiates physician contracts
  • Plans, implements, and manages a major gift fundraising program to meet the priorities by
3

Experience For Administrative Director, Senior Resume

  • Recent/Current Experience with HR/Payroll
  • Researching and identifying public and private grant funding sources and
  • Maintaining public awareness to what our physicians have to offer in service and procedures
  • Staffing and administrative systems
  • Supporting our customer’s needs to ensure projects deliver solutions they value
  • Navigating internal and external partner groups
  • Understanding of operations and appreciation for a wide range of clinical and non-clinical healthcare processes and workflows
  • Establishes a learning environment that encourage mentoring and coaching
4

Experience For Clinics Administrative Director Resume

  • Full range of activities related to preparing, submitting, and managing grant
  • Creative thinking, while embracing challenges and delivering results
  • Ensures reporting and feedback to various divisions/providers for correct coding and billing of patient accounts
  • Evaluates and monitors staffing and provider scheduling
  • Establishes operational objectives for the department including work plans and delegating assignments to team
  • Responsible for strategic planning, organizational development, and operations, directing the work of management, and staff
  • Responsible for continued growth of the Outreach Laboratory Service which includes billing, marketing and statistical reports
  • Responsible for maintaining appropriate levels of staffing to deliver service
5

Experience For Scientific Center Administrative Director Resume

  • Works with management team in developing and implementing annual budgets for the service
  • Responsible for managing the reporting and requirements of the PacMAT (Pa Coordinated Medicated Assisted Treatment) grant funded program
  • Assists the DIO in developing and maintaining policies and procedures for regulatory and legal compliance (ACGME, Medicare)
  • Interprets and administers policies regarding hiring, payroll, appointments and promotions, placement and orientation of all faculty and/or staff
  • Coordinates documentation for internal and external auditors. Assists administrator and accounting department with resolving G/L variances
6

Experience For Cpqcc Administrative Director Resume

  • Work closely with Senior Leadership, including medical and nursing directors, of the TCRC to establish departmental policies and procedures
  • Ensures security of the facilities including the ID and badging authority
  • Contacts providers to train and update them with correct coding and billing information
  • Promotes innovative approaches in creating and facilitating processes that support and ensure the success of the clinical and academic missions
  • Set a tone of leadership that is people-oriented, collaborative in nature, empowering and focused in data based decision-making
  • Build an infrastructure and culture based on teamwork, open communication, prudent risk taking, innovation, mentoring and accountability
7

Experience For Administrative Director of Pediatrics & Neonatal Services Resume

  • The ability to communicate and influence varying levels of leader and non-leader employees
  • The ability to present coherent and compelling financial proposals to senior management
  • Thorough working knowledge of EPIC and its functionalities within the Renown Health network
  • In conjunction with the leader, create marketing plans
  • Oversees and directs activities of outpatient physician and the overall functioning of the clinic
  • Leads with an operational focus, setting strategy, objectives, and policies
  • Leads department(s) activities through managers and supervisors, including full human resources, cost and financial accountability
8

Experience For Assistant Administrative Director Resume

  • Performs personnel needs assessment, develops job descriptions, selects and hires staff, conducts performance reviews and assures staff training and competency
  • Responsible for maintaining laboratory regulatory compliance with TJC, CAP, and NYS DOH
  • Patient access processes (i.e., admitting, pre-operative, registration)
  • Plans and manages complex budget(s) to fund strategic mission including financial sustainability and enhancement models
  • Responsible for ensuring quality of all technical and clerical work
  • Responsible for ensuring a high level of work performance
  • Supports needs/programs of more than 16 fellows in CSPH training program
  • Manages a research core comprised of 15 staff – nearly all academically achieving at least a Master’s level
9

Experience For Assistant Administrative Director of the Mrsec Resume

  • Analyzes and evaluates workflows and initiates subsequent work with area managers and supervisors in implementing improvements
  • Works with the Chief Technologists and the Integrated Service Management team in coordinating equipment service in the facilities
  • Research, program development, and/or women’s health in an academic or medical setting
  • Proficient in computers with working knowledge of Microsoft Office software, graphic and database programs
  • Address other business reporting needs of the department administration for internal and external review purposes inclusive of the
  • In conjunction with the department’s leadership and Medical Director, develops health care center operating plans and profitability goals
  • Oversees department and program budget development and budget variance reporting and accountability. (10%)
  • Extensive clinical laboratory business knowledge with comprehensive understanding of health care organizations and functional area
  • Identifies and adheres to appropriate internal controls for department and reporting structure; provides mechanisms to monitor and enforce compliance
10

Experience For Administrative Director of Breast & Women s Services Resume

  • Fulfills any training required by BWH and/or PHS, as appropriate
  • Develops and analyzes daily, weekly, and monthly billing reports
  • Maintains compliance with governmental regulations and industry requirements, including TJC (The Joint Commission) compliance
  • Develop agenda, oversee activities and convene monthly Frontiers Navigator Team meetings
  • The ability to drive enrollment and utilization of MyChart by providers and end users
  • Understand population health strategies, initiatives, and tools
  • A full picture view of the Renown Health network and how the ambulatory group plays an integral yet collaborative role within the system
  • Develops programs designed to obtain optimum morale and attitude
  • Promotes teamwork between providers and support staff

List of Typical Skills For an Administrative Director Resume

1

Skills For Senior Administrative Director Resume

  • Excellent written skills and strong interpersonal competence
  • Evidence of management success in a comparable setting; demonstrate evidence of program growth, successful management of operations, etc
  • Excellent organizational and management skills with the ability to manage several projects simultaneously
  • Excellent communication skills. Ability to communicate complex financial arrangements to non-financial individuals
  • Understanding of recovery and the recovery community as demonstrated by the ability to demonstrate competence and speak the language
  • Outstanding business writing, presentation and communication skills; and
  • Marketing and financial management skills
  • Project management skills, including strategy development, action planning, execution and development of monitoring tools
2

Skills For Administrative Director, Humccp Resume

  • Administrative experience including budgets, finance, grants, facilities, and/or human resources; or other relevant experience
  • Evidence of quality management and process improvement experience and expertise
  • Demonstrated ability to make sound business decisions using good business judgment and innovative problem solving
  • Highly organized with demonstrated ability to establish working priorities
  • Demonstrated event planning experience for meetings and events both community and international
  • Foster collaborative working relationships, and function effectively within a matrix reporting environment
3

Skills For Administrative Director, Senior Resume

  • Previous work experience in developing and managing financial plans and budgets
  • Administrative/management experience required, preferably in an academic hospital setting
  • Experience in leading a center’s administrative operation
  • Experience in the behavioral healthcare industry
  • More than 8 years of relevant experience
4

Skills For Clinics Administrative Director Resume

  • Is responsible for Health Care Center’s cleanliness, safety, attractiveness, and good repair
  • Experience with fiscal management techniques, revenue cycle management and third party reimbursement
  • Experience in business process management, change management, continuous improvement, and/or Lean
  • Experience in Higher Education
  • Has proven track record as a mediator and problem solver
5

Skills For Scientific Center Administrative Director Resume

  • Healthcare experience, preferably in hospital and physician business office leadership
  • Evidence of financial management and business planning expertise
  • Evidence of cancer program and group practice content/knowledge base commensurate with the position
  • Evidence of cancer program information systems content/knowledge expertise
  • Experience in leading a Center’s administrative operation including research, teaching, clinical, and community programs
  • Proven success in fostering and developing high performing teams
  • Strong track record of successful leadership with attention to profit margins, enhancing revenues, and controlling expenses
  • Experience with budgeting and accounting
  • Highly skilled at thinking on one’s feet and turning around work rapidly
6

Skills For Cpqcc Administrative Director Resume

  • Experience developing content for social media platforms (Facebook, Twitter, YouTube)
  • Extensive experience working with physicians and an appreciation of healthcare complexities, systems, politics, and change challenges
  • Experience working with senior organizational leaders, political savvy, organizational agility, emotional intelligence, and the ability to influence
  • Substantial experience in an Academic Medical Center (AMC) or teaching hospital
  • Five years of administrative experience which includes direct supervisory responsibility in a radiological setting
  • Exceptional knowledge of, and experience in, organizational management theory and
7

Skills For Administrative Director of Pediatrics & Neonatal Services Resume

  • Experience developing business plans and budget management
  • Analytic experience with at least 5 years in a supervisory role
  • Significant team and direct-report management experience
  • Collaborative experience with administration, staff and physicians
  • Progressive management experience in clinical research and clinical trials
  • Considerable administrative experience in healthcare
  • Five years management experience in youth development, not-for -profit, or health and human services required
  • Demonstrated success in youth programs
  • Goal-driven approach to work with a demonstrated ability to develop a positive rapport with leaders and decision-makers from diverse sectors
8

Skills For Assistant Administrative Director Resume

  • Demonstrated ability to think strategically and work collaboratively to inspire, motivate and focus partners
  • Focuses on exemplary patient care and experience
  • Build on opportunities for synergy within the women’s health strategic initiatives as well as with other hospital programs and strategic priorities
  • Designs and utilizes data collection processes to demonstrate cost, quality and customer satisfaction outcomes
  • Demonstrated organizational ability and initiative under pressure
  • Ensure effective financial expenditure and other internal controls and approvals
  • Ensure compliance to standards for the delivery of quality service and quality care in a cost-effective manner
  • Business office management/director experience
  • Experiencing managing a research enterprise
9

Skills For Assistant Administrative Director of the Mrsec Resume

  • Work with investigators to manage pilot projects, including the process for soliciting, reviewing, and selecting new pilot projects
  • Accountable for optimizing revenue capture and controlling expenses for existing and future programs without impacting quality
  • Extensive time sitting/standing and talking
  • Identify trends and new developments that impact strategic marketing plans, and advise and support internal units on their marketing initiatives and projects
  • Create, implement and oversee systems for collecting data on center progress and produce semi-annual progress report
  • Support training and career development needs of scholars
  • Manage relationships with external vendors, including designers, copywriters, photographers, videographers, consultants, and public relations agencies; and
10

Skills For Administrative Director of Breast & Women s Services Resume

  • Prepare and oversee the marketing and communications budget
  • Promotes continuous learning and employee development
  • Member of the G+JI Steering Committee
  • Approve non-physician staff complement at the clinic/ACU level, in collaboration with nursing leader
  • Able to lift up to 5 lbs
  • Direct supervision of clinical manager. Employee hiring, initial/ongoing training. Performance evaluations. Monitor staff compliance with program policies and procedures and review documentation to assure compliance with program, DHCS and Joint Commission compliance

List of Typical Responsibilities For an Administrative Director Resume

1

Responsibilities For Senior Administrative Director Resume

  • Good judgement and strong decision-making skills
  • Evidence of strategic planning, marketing, network development skills and expertise
  • Partners with the physician and nursing leader to effectively oversee, operationalize, and implement UMMG strategic and operational priorities
  • Outstanding organizational, project management and leadership skills
  • Technical knowledge and skills in working with air-conditioning and heating systems
  • Evidence of progressive program services and group practice management experience in a comparable setting involving delivery of outpatient oncology services
  • Superior analytical skills to conduct planning and forecasting for all operational, resource and program needs
2

Responsibilities For Administrative Director, Humccp Resume

  • Effectively build staff capacity, developing a high performing administrative team and the processes that ensure the office runs smoothly
  • Prior experience with submitting grant applications and interpreting sponsor guidelines, as well as post-award grant management is desired
  • Develops a strong working knowledge of the initiative’s and the associated departments’ research, clinical, and operational priorities
  • Solid experience working with facility executives and physicians to build the team and service line
  • Exceptional organizational skills and the flexibility to handle multiple projects and the pressure of competing deadlines
  • Presentation skills for conveying data and information to clinical and administrative staff
  • Lead multidisciplinary teams and experience with marketing, public relations, financial planning, budgeting and capital planning, and physician engagement
3

Responsibilities For Administrative Director, Senior Resume

  • Demonstrated leadership in strategic planning, health policy, managing resources, human resources, budgeting, and account management
  • Solid understanding of traditional, digital and social media communications and marketing concepts and principles
  • Experience working with physician leaders in a large academic teaching hospital to manage the operations of a clinical service
  • Excellent knowledge of accounting budgeting, principles and applications
  • Excellent in managing data and converting it into actionable information
  • Facilitates communication to promote effective working relationships between all roles and positions in the department
  • Demonstrated systems thinking
4

Responsibilities For Clinics Administrative Director Resume

  • Promote the safety, health and quality of life for patients as a first priority at all times while guiding the creation and growth of neuroscience programs
  • Five years management experience including 3 years at a senior manager level in the healthcare industry
  • Demonstrated competency in healthcare operations with knowledge specific to business planning required
  • Experience managing complex physician and NP/PA schedules
  • Demonstrates a comprehensive understanding of hospital regulatory compliance, i.e. JC standards, CMS Conditions of Participation, etc
  • Develops effective methods of communicating with faculty, trainees, and staff on a regular basis
  • Managing all PR/marketing activities including website development, key messages for speakers, and coordination with PR professionals and HBS Marketing
  • Coordinating with all relevant departments at HBS including Marketing and Communications, Operations, Event Planning, HR, and Finance
5

Responsibilities For Scientific Center Administrative Director Resume

  • Monitoring of the learning environment (including student mistreatment reports)
  • Ensuring high-quality service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights
  • Supporting the dissemination of research and best practices through case development, educational programs and white papers
  • Outstanding ability to communicate verbally to a wide array of people/disciplines
  • Working with Faculty Directors, provides operational oversight of
  • Exercises independent judgment in recruiting, training, coaching, supervising and directing assigned staff
6

Responsibilities For Cpqcc Administrative Director Resume

  • Assists HR US for new hire onboarding and processing terminations, including enrollment and disenrollment in provided healthcare scheme
  • Participate as an adjunct member of the Executive Team, which includes attending meetings and conducting follow-up on issues or matters resulting from meetings
  • Manages and oversees the administrative and financial operations of the office, including management of a staff of six and of an operating budget of ~$250,000
  • Act as a liaison with outside academic bodies, including universities, licensing bodies, etc
  • Develops and maintains all business policies pertaining to insurance and patient billing and collection practices
  • Directs processing of accounts receivable, adjustments/refunds, private and third-party agencies, ancillaries, cash deposits, and posting
7

Responsibilities For Administrative Director of Pediatrics & Neonatal Services Resume

  • Builds a management culture based on teamwork, open communication, prudent risk taking, innovation, mentoring and accountability
  • Ensure adequate staffing to meet physician staffing
  • Collaborate with the Division Chief and Executive Administrator in the development of short and long-range planning for Division, including satellite locations
  • Work closely with the Marketing and Recruitment Team in the screening and selection of candidates, and the development and management of admission processes
  • Operational understanding of complex academic and complex healthcare organizations with the ability to function within a matrixed reporting environment
  • Proactive leadership of all aspects of transplant, including operational, strategic, marketing and regulatory
  • Drives the direction of the marketing efforts in conjunction with the Institute leadership, HUP leadership and the UPHS Marketing Department
  • Coordinates Morbidity and Mortality Rounds at MSSL, including notifications, minutes and attendance
8

Responsibilities For Assistant Administrative Director Resume

  • Maintains an in depth knowledge of the current regulatory requirements and current health care trends relating to electronic medical records
  • Develop annual productivity, capital, and operating budget
  • Collaborates with the Education Department regarding annual education plan and competencies
  • Assists in assessment of ongoing educational needs of the patient care departments
  • Reviews department systems, concerns, budgets, and goals with physicians, including cost reduction and revenue enhancement
  • Consult with the leader on an as needed basis to implement operational and personnel changes to improve group’s functioning
9

Responsibilities For Assistant Administrative Director of the Mrsec Resume

  • Masters in nursing, business or other healthcare related field required
  • Strategic thinker with passion for innovation and ability to initiate ideas and lead implementation of detailed plans by setting objectives and targets
  • Track record of financial management and successful performance combined with business planning expertise
  • In an administrative or project management setting, preferably in an academic environment
  • Oversee/lead all co-curricular activities, including exchanges, ceremonial events, company/alumni talks, study trips and other such projects as assigned
10

Responsibilities For Administrative Director of Breast & Women s Services Resume

  • Manage technological infrastructure development of the programmes, including websites and CRM systems
  • Confident in managing up
  • An entrepreneurial spirit, innovatively and prompt in addressing challenges
  • Problem-solving, project management and creative resourcefulness
  • Management of capital and operating budget of $36M
  • Familiarity with Epic billing/clinical software is very helpful
  • Develop collaborative working relationships with executive management, middle management, and line staff in state agencies
  • Develop collaborative working relationships with community groups, intergovernmental entities, the public, and other stakeholders

Related to Administrative Director Resume Samples

Administrative Resume Sample

Work Experience

  •  Utilize thorough understanding of the activities and objectives of the department   •  Previous administrative/office experience required   •  Proficient using Windows, Microsoft Office suite of products, Internet applications, and e-mail   •  Assists with proje...
Professional Skills

  •  Excellent writing/composition skills, orga...
  •  Excellent proofreading/composition skills;...
  •  Coordinate and proactively manage calendar...
4.7
8 votes

Administrative Intern Resume Sample

Work Experience

  •  Completing Expense Reports, including scanning receipts for expenses and logging expenses into Concur   •  Invoice/statement prep for mailing   •  Engagement letter data entry, prep, mailing   •  Prep for certified mailings, courier service, FedEx   •&...
Professional Skills

  •  Strong writing and editing skills as well ...
  •  Basic Microsoft Office skills including a ...
  •  Strong relationship building skills across...
4.6
12 votes

Team Director Resume Sample

Work Experience

  •  Identify and secure appropriate sponsorship to ensure strategy supports business goals and that program content remains current and implementation meets the needs of the target audience   •  Performs needs assessment and define critical skills required to maximize performance and success of program pa...
Professional Skills

  •  Excellent written and oral communication a...
  •  Excellent interpersonal skills in dealing ...
  •  Experience in the K-12 urban education sec...
4.6
14 votes

Call Resume Sample

Work Experience

  •  Configuration, setup and maintenance of Genesys routing logic for Chase Toll-Free numbers and Multi-Site Call Routing   •  Administration and documentation of the Chase Call Routing Platform (Carrier, Genesys, PBX)   •  First Level 24x7 on-call support for call routing issues  ...
Professional Skills

  •  Good communication skills and the ability ...
  •  Proven ability to work under pressure & pr...
  •  Excellent communication & writing skills
4.9
16 votes

Document Processing Resume Sample

Work Experience

  •  Modify and maintain tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities   •  Monitor and create control reporting to track the performance of system and process integrity, vendors, internal workflows and SLAs   •  ...
Professional Skills

  •  Experience using imaging equipment, a pers...
  •  Prior loan operations experience in a bank...
  •  With good leadership and people management...
4.9
15 votes

Enrollment Services Resume Sample

Work Experience

  •  Serves as principal and first source of information regarding DCE programs and schools for prospective and current students   •  Coaches and advises students one-on-one through the inquiry, registration, and admissions process   •  Responsible for advising students on enrollment se...
Professional Skills

  •  Demonstrates effective coaching skills and...
  •  Superior attention to detail, organizing a...
  •  Excellent organizational, problem solving,...
4.8
25 votes
Resume Builder

Create a Resume in Minutes with Professional Resume Templates