Web Specialist Resume Sample

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Franco Satterfield
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Work Experience


Web Specialist
07/2017 - PRESENT
Houston, TX
  • Customer service and financial services experience
  • Inbound/outbound loan phone and web center experience
  • Proficient in HTML/ CSS
  • Adobe Suite, particularly Photoshop and Dreamweaver or similar design software
  • Comfortable working with layered PSDs
  • Troubleshooting & QA
  • Strong project management, ability to prioritize one's day
Senior Web Specialist
05/2012 - 04/2017
Chicago, IL
  • Flexible and comfortable with rapid change
  • Performs content analysis, design, and development in Ektron (content management system). Develops website and sections in Ektron, Wordpress, PHP, HTML, HTML5. Develops web content, content models, and recommendations for overall web enhancements
  • Meets with client stakeholders to gather and document their content requirements. Works with stakeholders to author new content
  • Conducts content audits and assessments
  • Tracks assets, components and links of the website
  • Coordinates the development or re-purposing of content to support the new design and page layout
  • Creates or updates documentation as necessary to support clients (e.g., style guide, content creation guide, etc.)
  • Hands on with receiving changes, updating content and preparing content as web pages
  • Conducts very thorough quality assurance checks on content
Data & Web Specialist Intern Fall
03/2009 - 11/2011
Boston, MA
  • Conducts website audits on content and functionality for future updates, build outs or migrations
  • Develops great familiarity with the requirements and components of each website section as needed. Develops a deep understanding of Ektron and can use templates and widgets to create dynamic sites for the health system
  • Experience as a content marketer, marketing copywriter, SEO, journalist, traditional marketer, communications professional, blogger or digital marketer is required with experience coordinating social media channels, including Facebook, Twitter, LinkedIn, Instagram, YouTube, Google+, etc
  • Experience with video production, graphic design, photography
  • Assesses and improves the IKEA website and mobile applications by ensuring that all functionalities are implemented effectively to secure online performance and operations (e.g. increase of conversion rate and visitation)
  • Ensures a consistent and positive IKEA customer experience on the web
  • Develop local content and web strategies by collaborating across functions
  • Searches for areas of improvement to optimize the online media mix and through this the IKEA web performance in total, working with e-commerce, web, and other marketing colleagues
  • Examines essential keyword volumes and search rankings and based on that defines a search strategy for the country that is aligned with the global search direction and refined in terms of e-commerce

Education


Whitworth University
2005 - 2009
Bachelor's Degree in Marketing

Professional Skills


  • Create Online Store product pages including presentations with attention to accuracy of product on display, logo placement, basic HTML, additional information,spelling format, image and assemble components in Site Manager while adhering to copyright and trademark policies of Cabela’s
  • Have strong relationship building skills and proven experience working with sales and marketing teams and leadership
  • Analytical skills with outstanding attention to detail, excellent organizational skills
  • Communication skills - Good verbal & written skills with strong customer-service orientation
  • Strong organisational and planning skills and the ability to prioritize
  • Demonstrated understanding of communications fundamentals and excellent written and verbal communication skills
  • Excellent problem-solving skills and the capacity to assimilate previously unfamiliar software solutions

How to write Web Specialist Resume

Web Specialist role is responsible for excel, software, coding, marketing, html, immigration, recruiting, java, compensation, security.
To write great resume for web specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Web Specialist Resume

The section contact information is important in your web specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Web Specialist Resume

The section work experience is an essential part of your web specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous web specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular web specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Web Specialist resume experience can include:

  • Enhances digital synergy, traffic, and visibility from search engines by securing organic search results (SEO) through paid search efforts (SEM) directing to the IKEA website as the central hub of the IKEA digital landscape
  • Contributes to finding areas of improvement to optimize the IKEA web functionality and messages, partnering with functions (e.g. media, PR, global web team, customer relations, e-commerce) across the organization
  • Assesses web statistics on a continuous base to provide input to optimize the online media mix, the functionality, and commerciality of the IKEA country website
  • Provides input on functional effectiveness and communicates new needs to the global web team in order to support future development of the digital media landscape
  • Advanced coding skills in PHP and Javascript (experience with PHP frameworks is an advantage)
  • Microsoft Office, with strong skills in Excel

Education on a Web Specialist Resume

Make sure to make education a priority on your web specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your web specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Web Specialist Resume

When listing skills on your web specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical web specialist skills:

  • Strong organizational and coordination skills; has flexibility and communicates often
  • Good communication and negotiation skills, as well as the ability to influence
  • Web design and marketing support experience, including experience with HTML
  • Demonstrated experience working with Windows-based operating systems
  •  Strong experience with web and social media traffic monitoring/analytics. Understanding of search engine optimization
  •  Experience defining CMS templates based on user experience

List of Typical Experience For a Web Specialist Resume

1

Experience For Senior Web Specialist Resume

  •  Help facilitate meetings and prepare materials and visual aids to effectively transfer information and gather input
  • Prioritize and manage multiple projects while meeting deadlines and tracking tasks
  • Web/ecommerce experience
  • Passionate about great customer experiences
  • Experience maintaining, supporting, enhancing, and testing the front-end of content-intensive websites within a fast-paced environment
  • Experience in a multi-channel e-Commerce environment
  • QA/validate and debug implementation and follow through on issues until resolved. Additional Responsibilities
  • Help optimizing pages (including layouts) to improve content effectiveness and increase user engagement (low bounce rate, page views, time spent, etc.)
  • Lead the planning and portfolio of activities for Web & Digital channels, consolidating both global and local scopes
2

Experience For Digital Marketing & Web Specialist Resume

  • Support all optimization efforts by outlining the mid and short term business development plan (the actionable elements), and helping with prioritization
  • Excellent car knowledge recommended – training provided
  • Load up to 20 pictures per car on all websites - Driving experience essential
  • Marketing and/or business strategy; with experience in front end web development
  • ServiceNow and Cornerstone experience is nice to have but not required
  • Integrate automation and improvements to enhance the end-user experience
  • Understanding of general marketing and a specific familiarity with online marketing channels
  • Testing existing web solutions for compliancy, stability, security and integrity. Implementing resolutions to identified issues when identified
3

Experience For Data & Web Specialist Intern Fall Resume

  • Understanding of software development lifecycle including the various phases of testing
  • Coding for device rendering (@media queries) required
  • Coordinating development work by understanding dependencies, timelines, estimation
  • Maintaining quality through code reviews and automated testing
  • Understanding web performance and security, ensuring solution remains in line with NFRs
  • Contributing to or defining architecture through solution design and technology selection
  • Managing the regional programme with the ability to managing expectations
4

Experience For E-commerce Web Specialist, Online Marketing Resume

  • Guiding frontend and backend developers when necessary
  • Managing both onshore and offshore resources
  • Willing to be challenged and understand objectives. Ready to influence without authority
  • Pulling weekly site analytics/reporting
  • Understanding the business goals for Tech Help and Inspiration content
  • Using internal tools to launch web pages
5

Experience For Loan Phone Web Specialist Resume

  • Working with developers, designers and creative team members
  • Triaging any issues related to the site
  • Publishing content across multiple web channels (internal and external) and ensuring a consistent, relevant and timely execution
  • Maintaining a scope of work that is approximately 60% publishing and 40% content organization, layout, page optimization, site maintenance and imagery
  • Creating / designing new sections in partnership with content providers based on best practices
  • Creating and maintaining standard and/or complex registration forms
6

Experience For Web Specialist, Lincolnshire Resume

  • Repurposing multimedia content, primarily imagery, to fit the various online formats (thumbnails, banners, etc.)
  • Partnering with content editors/authors to prepare content plans and production in advance of launches, events, campaigns and other online communications
  • Understanding of usable content systems
  • Assists with maintaining websites and custom code on social media sites and marketing landing pages according to departmental programming standards
  • Develop, recommend, and implement project management procedures for creating, updating, maintaining and administering web sites
  • Ensure a visual consistency across Newhouse web properties by promoting and adhering to established branding guidelines
7

Experience For Web Specialist, Brand Protection Resume

  • 3 – 4 years developing, designing and maintaining web, mobile or any digital content
  • Perform Quality User Acceptance during testing phase on website and applications
  • Act as regional web publishing support lead to execute the development, publishing and maintenance of all regional website content pages (EMEA, APAC, LATAM)
  • Establish a roadmap for the product including planning of releases
  • Thorough understanding of internet operations
  • A passion for serving customers, both internal and external
8

Experience For Link Solutions Web Specialist Resume

  • Establishes, implements, and maintains the structural design of all Lancaster General Health Marketing websites
  • Establishes and maintains the taxonomies, metadata, scheduling, and analysis of content
  • Provides analytical reporting on website and content metrics
  • Cross functional KB support (publishing needs)
  • Ensure our localized content is performing well across our agent network throughout the regions Netflix is available
  • Develop and maintain academic use web environments for faculty and student use, in accordance with Syracuse University branding guidelines
  • Oversee day-to-day maintenance and management of existing web platforms and assist with the development of the Newhouse website
  • Future web solutions development and scoping
  •  Provide training to non-technical staff
9

Experience For Senior Customer Web Specialist Resume

  • QA email rendering and functionality
  • Perform live data testing
  • Create animated, dynamic, and/or secure web pages, and interactive data entry, utilizing advanced web-related languages
  • Provide training on web-based solutions
  • Assist in creating content with digital media equipment and design site graphics
  • To provide creative input in planning the creatives
  • Support all company events requiring digital specialist
  • Design for digital marketing
  • Focus on driving measurable results
10

Experience For Product Web Specialist Resume

  • Web design or programming
  • Complete daily capture report and ensure all guest email addresses and telephone numbers are being captured and feedback to relevant departments as needed
  • Basic HTML understanding (some exposure)
  • Understand data - basic reporting and analysis
  • Oversees general maintenance and upkeep of LG Health websites on the Sitecore and Kentico Content Management System
  • Stays current with web, social media and content management best practices

List of Typical Skills For a Web Specialist Resume

1

Skills For Senior Web Specialist Resume

  • Strong computer skills, knowledgeable about Web or AV production a definite advantage
  • Excellent communication and interpersonal skills with the ability to work with diverse user groups
  • Analytical skills: Basic Analytics (Omniture) and/or Google Analytics experience
  • Strong Excel skills and ability to develop detailed forecasts
  •  6-7 years proven experience administering/maintaining websites and coordinating web production, especially for government websites
  • Proven experience driving work within multi-disciplinary project team
2

Skills For Digital Marketing & Web Specialist Resume

  • ) Desire to learn and pick up new tech skills
  • Plan, organize, design and maintain the company’s website to ensure it effectively communicates to the intended audience
  • Advanced Excel skills (pivot tables, conditional formatting, VBA)
  • Proactive and enthusiastic; willingness to learn; can-do attitude Additional Skills
  • Five years of job-related experience as a web specialist, including experience managing content and developing graphics for high traffic websites
  • Demonstrated English proficiency as evidenced by the application materials
  • Demonstrated experience with the Microsoft Office suite
  •  Strong quality control experience specific to an online environment
3

Skills For Data & Web Specialist Intern Fall Resume

  • Knowledge of Internet technologies to effectively interact with Information Technology
  • Effectively gather and analyze requirements
  • Effectively add to design and development efforts
  • Experience with Agile methodologies and how to leverage these to ensure effective and efficient development workflow
  • Producing and maintaining dashboards and reports that track web traffic and user experience against goals and KPIs
  •  Experience capturing and tracking requirements and moving work ahead using various tools (SOPs, wireframes, comps, workflow/bug tracking, etc.)
4

Skills For E-commerce Web Specialist, Online Marketing Resume

  • Two years professional experience working on websites strategy and development to include developing, implementing and maintaining websites
  • One (1) to two (2) years programming experiences using the following languages: HTML, CSS, JavaScript, JSON/XML required
  •  Understanding and experience with producing Section 508 compliant materials and accessible websites
  • Experience with Git source control including branching strategies such as Gitflow
  • Deep understanding of the digital business and experience from working in a customer-focused, fast-paced and multichannel retail environment
  • Exercise keen sense of judgment when prioritizing tasks and managing delivery of communications
  • Experience of having used a Content Management System (CMS) is an added advantage
  • Experience coding by hand (no reliance on WYSIWYG editors)
5

Skills For Loan Phone Web Specialist Resume

  • Previous experience with template design, content management, and scheduling for digital signage
  • Experience using a CMS to generate newsletters
  • Experience managing website development projects with a web content management system
  • Demonstrated knowledge of website interfaces and utilization of social networking platforms and tools
  • Familiarity in user experience strategy, tactics, design and marketing
  • Experience working with an ESP preferable
  • Experience developing on at least one CMS platform (ideally Drupal on Acquia platform)
  • Experience in implementing multi-language sites
6

Skills For Web Specialist, Lincolnshire Resume

  • Experience with Marketing automation tools and Salesforce CRM would be beneficial
  • Take holistic decisions always keeping the customer needs and seamless experience in focus, to drive new growth opportunities
  • Business technology marketing experience
  • Maintain a solid relationship with Staples’ SKU Central team, investigating all SKU match issues quickly for a timely resolution
  • Experience managing online promotions and a long term promotions grid
  • Provide insightful/actionable analysis with the goal of enhancing the user experience
  • Basic experience with web page construction
  • Experience with Google Analytics or other analytics system / processes
  • Experience working in or supporting a customer service environment or support website
7

Skills For Web Specialist, Brand Protection Resume

  • Demonstrated success in complex project management efforts, including technical and creative projects
  • Technical content writing experience
  • Experience writing for global audiences
  • Demonstrable experience of working with Content Management Systems
  • Experience in HTML, CSS, Episerver, OpenText (Reddot), WordPress, Adobe Suite, Salesforce Marketing Cloud and Power BI are all considered assets
  • Experience with coding by hand (no reliance on WYSIWYG editors)
  • Good understanding of and adherence to SEO principles
8

Skills For Link Solutions Web Specialist Resume

  • Project management and project pipeline management highly desired with a strong consumer focus
  • Related or applicable experience
  • Cross-browser and mobile platform compatibility, user-experience and responsive design expertise required
  •  At least 3 years graphic and web/interface design experience
  • Experience with hybris e-commerce back offices
  • Experience with hybris PCM
  • Experience in the outdoor industry
  • Experience in similar roles
9

Skills For Senior Customer Web Specialist Resume

  • One (1) to three (3) years of experience with analytical programs such as Tableau, Google Analytics, or equivalent
  • Experience with Kentico or Sitecore content management system
  • Experience with graphic design tools such as Adobe Photoshop or equivalent
  • Thorough, organized and detail-oriented as evidenced by the application materials
  • Some web development experience
  • Experience in the design of online forms
  •  Experience with database-driven web application development helpful
  •  Experience with human services or knowledge of child welfare issues and services (not required)
10

Skills For Product Web Specialist Resume

  • Excellent oral and written communication style
  • At least three (3) years of relevant experience required
  • Experience with browser applications and MOXIE Knowledge Base (or equivalent), HTML (Dreamweaver or Expressions), Visio, and JavaScript are required
  • Previous experience with build configuration and management
  • Transfer business requirements into a solid roadmap
  • Experience with tools such as JIRA and Confluence would be beneficial
  • Retail experience, preferably from the digital area
  • Is well versed with HTML, CFS, CMS & collaboration sites and user experience
  • Carefully and thoughtfully reviewing and editing all content prior to publication

List of Typical Responsibilities For a Web Specialist Resume

1

Responsibilities For Senior Web Specialist Resume

  • Communications Knowledge & Skills
  • Google Webmaster Tools experience
  • Excellent command of web-based communication
  • Content Management System (CMS) and information architecture to constantly improves the user experience
  • Executing basic content changes to the various sites, including modifying text, adding links, updating images and banners, maintaining all HR pages
  • Using of the web development tool, Bootstrap, as well as other e.g., Dreamweaver, Adobe Photoshop, BBedit, and others
2

Responsibilities For Digital Marketing & Web Specialist Resume

  • Working collaboratively with social media team to translate analytics insights into meaningful actionable recommendations for web and social
  • Providing and implementing recommendations for improvement
  • Being a member of the communications department’s digital emergency response team, including a role on the weekly on-call rotation
  • Managing and implementing day-to-day web update and new web requests from within the company
  • Ongoing implementation of search-engine-optimization principles that keep unique audience needs and targeted business outcomes front of mind
  • Report web server issues, file management, vendor/IS mediation, and the tracking, recording and resolving of issues
  • Own the relationship with key stakeholders, working closely with the Digital Marketing Manager and Marketing leadership
  • One (1) to three (3) years managing multiple web development projects, serving clients and management of processes
3

Responsibilities For Data & Web Specialist Intern Fall Resume

  • Knowledge of multimedia streaming software including design, implementation, configuration, and maintenance
  •  6 years development of websites and other online channels and evaluating impact/success
  • Support our Legal Docs initiative
  • Build and maintain Visual Guides to assist our customers and agents
  • Support of KB’s localization needs
  • Obtain and document product knowledge
  • KB Feedback Tracker responses.Update and maintain time-sensitive material
  • Regularly review CS content to ensure adherence to the content strategy and modify as necessary
  • Be an expert in all things Netflix and able to talk about our service inside and out
4

Responsibilities For E-commerce Web Specialist, Online Marketing Resume

  • Write concise, high-impact customer and agent-facing knowledge base content, working closely with Knowledge Base team to bring this content to members and employees in any language Netflix supports
  • Simplify highly complex issues for a non-technical audience
  • Work independently and stay focused in highly autonomous environment
  • Passion to dig in and fully understand problems and resolutions; not afraid to follow-up and clarify as needed
  • Daily and weekly monitoring of search results reports to optimize our customer’s shopping experience. Includes working with SEO and IS teams to execute tests and communicate results & implement search term updates
  • Coordinate and implement web selling tools to optimize margin, share of wallet and average order size value. This
  • Experience performing business systems analysis, requirements management planning and monitoring, requirements elicitation, requirements management and communication, requirements analysis, and solution assessment and validation for digital channels
  • Work with the ecommerce planning team to gather weekly site updates
5

Responsibilities For Loan Phone Web Specialist Resume

  • Informally lead a cross-functional group and managing timelines
  • Manage weekly site updates
  • Maintenance and management of the University’s websites
  • Develop analytics reports with both tabular and graphical data presentations
  • Provide statistical analysis of all digital and social media metrics
  • Provide development support to third parties throughout the implementation process
  • JavaScript development to implement and optimize digital analytic solutions
6

Responsibilities For Web Specialist, Lincolnshire Resume

  • Act as a development lead for all technical implementation of digital analytics and implementation on regional websites
  • Build technical/business relationships with third party developers/vendors
  • Work closely with the digital UX and operations team to ensure delivery of technical implementations
  • Work with Director of Alumni Communications to ensure that all communications executed meet strategic needs and contain messaging consistent with NIUAA and NIU brand standards
  • Consistently proof and ensure all content is updated
  • Manage tactical execution of blast emails to alumni communications
  • Provide support for Northern Now, the digital NIU Alumni magazine
  •  Work closely with the Digital Manager, Web Specialists, other staff, and client or partners to capture requirements for web tasks
7

Responsibilities For Web Specialist, Brand Protection Resume

  • Monitor workflow and status of project tasks and client requests and provide regular updates to managers, team, and client
  •  Help maintain details of project task lists
  •  Administer web pages and help implement new functionality for Mura and Drupal content management systems
  •  Provide quality checks on website maintenance to ensure page architecture integrity and that content consistently meets branding, online writing, style, and web standards
  •  Provide Section 508 review and remediation of web pages and products
  •  Discuss and update Digital Team on progress of tasks via stand up meetings and other frequent communications
8

Responsibilities For Link Solutions Web Specialist Resume

  •  Work with Digital Manager to gather and evaluate data for monthly, quarterly, and annual reports and communications
  •  Assist in software and technology evaluations for government channels
  • Slice Photoshop files and code HTML, CSS emails
  • Load HTML and img assets into ESP
  • Troubleshoot and resolve image and link issues
  • Circulate proofs for approval
  • Work with team in project management interface
  • Work with internal Global Learning and Leadership Development team to help design and develop portal templates and pages for housing Global Learning content within our HR Portal
  • We are seeking an individual who is enthusiastic, motivated and willing to learn
9

Responsibilities For Senior Customer Web Specialist Resume

  • Develop company knowledge through attending various training opportunities
  • To produce stock reports for cross-referencing of websites and prices
  • Follow personnel policies and procedures, including holiday periods, disciplinary codes etc
  • Create a number of page templates that can later be used to create our own pages
  • Able to recommend software or system to be used for the template. Ability to follow brand guidelines
10

Responsibilities For Product Web Specialist Resume

  • Quality - Solutions developed require review before implementation to ensure quality
  • Technical proficiency - has been trained on required technologies and can handle basic assignments in Website development, specifically in
  • To analyse price data from Autotrader and advise sales management
  • Make price changes as required by sales management
  • Continually develop knowledge relating to corporate sales and market trends in a proactive manner and in line with various internal and external brand partner's training opportunities
  • Maintain quality standards of dress, attitude, guest care, honesty and health and safety in order to portray a professional image to guests at all times

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