Warranty Clerk Resume Sample

5 votes
Bethel Crona
97596 Volkman Bypass,  Phoenix, AZ
+1 (555) 962 3855

Work Experience

Warranty Clerk
05/2016 - PRESENT
New York, NY
  • Fosters and maintains excellent relations between customers and store
  • Answers incoming telephone calls and responds in a courteous and professional manner
  • Assists service advisor in scheduling service appointments according to scheduling policies
  • Greets all incoming customers in a professional and courteous manner
  • Assists service advisors in write up of incoming customers work orders
  • Obtains any needed warranty or customer authorization prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer's warranty policy & procedure manuals
  • Follows up on all warranty receivables to ensure payment in timely manner, contacting customers as needed to schedule appointments for special order parts
  • Fills in as needed as service dispatcher
  • Participates in training as prescribed by management


Keiser University - Daytona Beach Campus
2012 - 2016
Bachelor's Degree in Business

Professional Skills

  • Excellent customer service skills and ability to follow through
  • Good interpersonal and communication (written and spoken) skills
  • Previous experience with vehicle warranty systems desirable but not required
  • Experience in dispatch or call center position
  • Handling incoming quality control calls
  • Running fortnightly WIP reports on open jobs both external and internal
  • Providing efficient support to the Warranty Branch Administrator

How to write Warranty Clerk Resume

Warranty Clerk role is responsible for credit, research, excel, analysis, clerk, accounting, hvac, scheduling, testing, documentation.
To write great resume for warranty clerk job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Warranty Clerk Resume

The section contact information is important in your warranty clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Warranty Clerk Resume

The section work experience is an essential part of your warranty clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous warranty clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular warranty clerk position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Warranty Clerk resume experience can include:

  • Processing of warranty claims and the warranty credits
  • Issuing Service Orders
  • Assist in the scheduling of warranty repairs
  • Report outstanding warranty claims to Service Manager on a weekly basis
  • Maintains warranty parts for scrapping or refund in accordance with Manufacturer Guidelines
  • Follows up with the factory and distributors regarding unpaid claims

Education on a Warranty Clerk Resume

Make sure to make education a priority on your warranty clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your warranty clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Warranty Clerk Resume

When listing skills on your warranty clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical warranty clerk skills:

  • Dispatching service technicians
  • Scheduling with customers
  • Processing work orders
  • Reliable, punctual, and hardworking
  • Process month-end reports and send to the Accounting department
  • Collation of all warranty information and updating files

List of Typical Experience For a Warranty Clerk Resume


Experience For Service Warranty Clerk Resume

  • Cross training of warranty responsibilities the terminal tractor warranty group
  • Creation of warranty reports
  • Maintenance of equipment files
  • Review/Communicate/Process terminal tractor product warranty claims for the Americas Region
  • Review/communicate/process terminal tractor parts warranty claims for the Americas Region
  • Maintain SAP equipment files
  • Provide scheduled and ad hoc warranty reports to immediate supervisors and the terminal tractor product line

Experience For Warranty Clerk Resume

  • Responsible for the collection and administration of the Pre-Delivery and warranty registration forms
  • Responsible for issues pre-delivery credits to dealers
  • Daily communication between dealers, technicians, and terminal tractor product line personnel as related to warranty issues

List of Typical Skills For a Warranty Clerk Resume


Skills For Service Warranty Clerk Resume

  • Highly motivated, well organized
  • Basic vehicle technical knowledge desirable but not required
  • Monitor the route and status of repairs in order to coordinate call schedules
  • Process warranty credits through accounts payable batch from vendors to close out vendor returns
  • Research problem claims and either correct claim or close to chargeback to either dealer or Sales Center
  • Research unpaid claims and work with vendors to get credits due to Company
  • Work with Sales Centers on claim issues and help in any way necessary

Skills For Warranty Clerk Resume

  • Track all warranty related changes from distributors and communicate same to Sales Centers
  • Research and process labor credits that are due to customers
  • Scan and check in credits that have been posted
  • Prepare and process warranty and policy claims
  • Raise purchase orders, invoices and claims

Skills For Service Warranty Clerk Resume

  • Investigate enquires from LAS and the factory
  • Arrange the return of parts to Liebherr Australia or directly to the factory
  • Monitor warranty jobs invoiced but unclaimed
  • Answer technical warranty-related inquiries from customers in person or over the phone
  • Work with manufacturers to provide information as requested on warranty / service problems and/or claims to resolve these situations on a timely basis

Skills For Warranty Clerk Resume

  • Track and maintain service records and technician efficiencies
  • Remain up-to-date on product warranty policies and procedures
  • Perform data entry of warranty claims in IDS and on-line to TracNet and MercNet; track claims submitted; record payments received
  • Serve as back up to Service Writer position as needed
  • Processes warranty claims in accordance with Manufacturer Guidelines
  • Posts credits received for payment of warranty claims

Skills For Service Warranty Clerk Resume

  • Files warranty documentation and maintains records as necessary
  • Address customer queries
  • Review rejected claims
  • Prepares CSI documents

Related to Warranty Clerk Resume Samples

Admin Clerk Resume Sample

Work Experience

  •  Processes confidential correspondence from written, printed, or dictated sources, to include letters, memoranda, records, forms, and reports. Prepares reports, proposals and other deliverables requested by management   •  Registers personnel for conferences and classes. Coordinates travel arrangements...
Professional Skills

  •  Good numerical and analytical skills payin...
  •  Experience: Previous experience in an admi...
  •  Experience in an academic setting working ...
6 votes

Clerk Resume Sample

Work Experience

  •  Frequently required to sit and stand   •  Regularly use hand and fingers to handle or feel tools or equipment   •  Frequently lift and move up to 50 lbs   •  With the Transportation Specialist, schedule outbound freight to comply with the warehouse operations an...
Professional Skills

  •  Strong organizational skills and excellent...
  •  Has intermediate to advanced computer skil...
  •  Demonstrated organizational and prioritiza...
4 votes

Storeroom Clerk Resume Sample

Work Experience

  •  Ordering of par levels for store room including but not limited to: Canned goods, dry storage and paper supplies, with manager’s discretion   •  Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact   •  Complete food, be...
Professional Skills

  •  Strong computer skills and experience read...
  •  Strong interpersonal and relationship-buil...
  •  Strong computer skills including MS Excel,...
4 votes

Clerk IV Resume Sample

Work Experience

  •  Monitor funding balances for hourly staff and UG students   •  Proficiency with PC/Windows based office computing applications, including MS Word, Excel, Publisher and Access   •  Plan, initiate and maintain spreadsheets and databases for information retrieval and financial plannin...
Professional Skills

  •  Strong organizational skills, effective pr...
  •  Excellent oral and written communication s...
  •  Strong oral and written communication skil...
4 votes

Count Clerk Resume Sample

Work Experience

  •  Collect cash from GCA’s Kiosk, JetSafe and Arcade   •  Collects cash from GCA’s Kiosk, JetSafe, and Arcade   •  Accurately processes/counts cash, chips, tokens and tickets from Table Games, Slots, Poker, Arcade and GCA’S drops   •  Working knowledge, understandi...
Professional Skills

  •  Frequently walking distances of 10 to 40 f...
  •  Basic math skills – counting, addition, su...
  •  Operate electrically powered carts or by p...
6 votes

Control Clerk Resume Sample

Work Experience

  •  Communicate with Manufacturing in resolving Aging WO material issues/problems   •  Complete daily WO receipt transactions and research problems to ensure WO integrity'   •  Issues, sorts and scraps pouches, labels and lids with scanners   •  Fills out docume...
Professional Skills

  •  Organizational skills, problem solving ski...
  •  Excellent Customer Service skills and the ...
  •  Experience of related experience in custom...
3 votes
Back to top