Tourism Resume Sample

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Titus Herzog
92504 Batz Skyway,  Los Angeles, CA
+1 (555) 884 1693

Work Experience

Director of Tourism
09/2017 - PRESENT
San Francisco, CA
  • Establish marquee programs that elevate Bloomingdale’s to be “like No Other Store in the World” in the mind of the traveling consumer
  • Elevate Bloomingdale’s brand awareness in the travel & leisure space
  • Conduct familiarization tours with tour operations, agents, and key hotel partners, reviewing Bloomingdale’s capabilities to create exciting and fashion-forward experiences for their clients
  • Responsible for cultivating and maintaining relationships with city convention and visitor bureaus, tour operators, receptive operators and city-wide events, to promote and expand overall awareness of Macy’s as the premier shopping destination for domestic and international visitors
  • Work with mall management when applicable to involve Macy’s in all mall-sponsored events and programs for the travel and hospitality industry, such as Concierge events
  • Work with store management when applicable to involve Macy’s in all mall-sponsored events and programs for the travel and hospitality industry, such as Concierge events
  • Track, analyze and report Macy’s Herald Square spending per event and group
  • Implement and plan special events in conjunction with key Macy’s annual events and time periods, tailored to the tourism community (i.e., Flower Show, Holiday)
  • Develop, implement and execute strategies to drive visitor traffic and sales for Macy’s
Marketing / Tourism Coordinator
01/2012 - 05/2017
San Francisco, CA
  • Act as the lead on any requests for proposals (RFP’s) and ensure a response within required timelines
  • Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
  • Access agency’s network of resources to deliver greatest value to clients
  • Assess the inventory results, reveal the gaps and develop a strategy to develop and promote the City Tourism in Armenia
  • Conduct a financial feasibility study to define the probable budget for the short and long-term development
  • Develop City Tourism management operational model
  • Attend events, conferences, meetings, round tables to research and promote the concept of City Tourism
  • Design, write and/or produce presentations, press releases, articles, leaflets, reports, publicity brochures, information for web sites and promotional videos, draft speeches
Hospitality Management & Tourism Intern
06/2006 - 11/2011
Houston, TX
  • Develops an expert understanding of subscription-based T&T sources and delivers original analysis and insights to case team, provides thought partnership
  • With guidance from Lead Knowledge Analyst, identifies right expert & connects him/her with requestor
  • Liaises with Data & Research Services (DRS) team to ensure that requests for expertise are addressed by KT and appropriate research is delivered
  • With consultants, collects, synthesizes, analyzes case team learning & inputs into new knowledge products (vignettes, experience)
  • Prepare communications and attractive, clear and insightful presentations to clients in PPT format
  • At least 2 and more years of relevant experience in roles requiring a high level of written communications and report writing
  • Analytical, detail-oriented, enthusiastic and outgoing nature. A strong sense of commitment, a willingness to learn more and a desire to work in a dynamic team environment
  • Assists in the marketing of the center to tenants as well as customers with the expectation of improving guests and tenant’s perception of the center
  • Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center’s projects and achieve the center’s goals


Drexel University
2000 - 2005
Bachelor's Degree in Related Field

Professional Skills

  • Native or Near Native English communication and writing skills are highly desirable
  • A demonstrated commitment to improving student learning through innovative strategies shown to help students succeed at the course and program level
  • Consultancy experience in tourism ,urban development, property market study, land development or other relevant fields
  • Demonstrate a thorough and accurate knowledge of the field or discipline
  • Having received the highest cumulative (technical, written test and financial) score out of below defined technical and financial criteria
  • Work with Tour Operator businesses to establish turnkey programming, raising customer traffic to key locations
  • Analyze effectiveness of programming and utilize learnings to develop tentpole International marketing strategies for organization

How to write Tourism Resume

Tourism role is responsible for travel, digital, research, reporting, database, events, english, advertising, marketing, inventory.
To write great resume for tourism job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Tourism Resume

The section contact information is important in your tourism resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Tourism Resume

The section work experience is an essential part of your tourism resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous tourism responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular tourism position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Tourism resume experience can include:

  • Providing input into the development, evaluation and implementation of applications to DNSW’s Regional Tourism Fund
  • Practice engagement marketing with focus on acquiring contacts with actual group sales patrons to increase database for cross sell
  • Provide guidelines for the CT branding and visualization
  • Manage and facilitate Concierge Referral Program, including site visits to Concierge desks at local hotels and RMS contract
  • Responsible for the coordination of Group/Tourism Programs and FAM/Property Tours working with ADMBD in all aspects
  • Foster a highly motivating sales atmosphere where rewards are clear and productive and encouragement is frequent

Education on a Tourism Resume

Make sure to make education a priority on your tourism resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your tourism experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Tourism Resume

When listing skills on your tourism resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical tourism skills:

  • 2 and more years of relevant experience in roles requiring a high level of written communications and report writing
  • Excellent knowledge of Armenian and English, knowledge of Russian is an asset
  • Serves as the point of contact for the Concierge Association and attends networking events in the community to enhance the centers positioning in the market
  • Establish marquee programs that elevate Bloomingdale’s to be ‘Like No Other Store in the World’ in the mind of the traveling consumer
  • Frequent travel required during peak seasons
  • Identify Incentive Group opportunities and pitch Bloomingdale’s capabilities to appropriate organizations; obtain group business

List of Typical Experience For a Tourism Resume


Experience For Marketing / Tourism Coordinator Resume

  • Main contact for all internal lines of business linked to Group, Travel & Tourism ticket sales
  • Recruit, develop and retain a first class sales & service staff. Ensure new staff are on-boarded efficiently and that all staff are well trained
  • Lead proactive, outbound sales campaigns to drive new business,
  • Implement best-in-class customer service to retain and grow existing customers. Develop and lead sales retention plans for existing clients, and maximize opportunities for repeat business and cross-sales
  • Develop, implement and lead outstanding sales processes. Ensure front-line sales managers and sales staff are actively and effectively managing sales pipelines, fully leveraging CRM, etc
  • Develop sales and marketing plans to support all Group, Travel & Tourism Sales. Work closely with marketing teams to develop holistic plans that drive awareness, efficiencies and total sales
  • Continually develop new ideas and methods to improve department operations and effectiveness

Experience For Director of Tourism Resume

  • P&L responsibility, limit expenses, increase efficiencies
  • Stay abreast of industry and competitive trends
  • Manage and trouble shoot all daily Box Office communications
  • Maintain detailed records on event budgets and expenses, especially for co-productions

List of Typical Skills For a Tourism Resume


Skills For Marketing / Tourism Coordinator Resume

  • Assist in building solid relationships with Travel trade partners and Key Influencers through on-goin communication
  • Assist in managing annual sales contract approvals and filings for Cirque Direct or direct bill clients
  • Administrate assigned sales team and individual budget reconciliation, travel expense report reconciliation, and reporting
  • Import all sales contracts and relevant communications into CRM and within corresponding client file
  • Create unique activations across markets with travel & leisure partners to elevate brand awareness
  • Manage in-market representative relationships to determine appropriate strategy and ensure productive outreach to target groups

Skills For Director of Tourism Resume

  • Contribute to the successful achievement of target revenue and occupancy goals based upon assigned territories and sales channels through the successful contracting and promotion of tourism sales
  • Work close with CRM administrator to maintain and update the client databases for existing and potential sales channels (Tour Operators, Travel Agents, Receptive Operators, Airlines, etc.)
  • Organize and coordinate familiarization tours including developing invitation lists, organize receptions, invitations, ticket distribution, etc., at each show on an as-need basis
  • Assist in organization of Sales Mission and Trade show conferences/shows including registration, sales appointment scheduling, booth display, sales collateral and travel arrangements
  • Assist in managing the brands and graphic standards for marketing/sales materials (i.e., Assets Contracts, Assets Distribution, Assets Utilization Approval Process, Filing etc.)

Skills For Senior Account Executive, Travel / Tourism Resume

  • Foster positive and cooperative internal relationships with departmental co-workers along with key inter-departmental contacts
  • Identify new development opportunities of assigned rural areas
  • Test the developed rural tourism products
  • Launch the new developed products/services
  • Technically responsive/compliant/acceptable to the requirements of the ToR

Skills For Adjunct Faculty, Travel & Tourism Resume

  • Quickly become knowledgeable of Ketchum’s proprietary tools and develop clear understanding of how to apply tools and technology to client work
  • Run an annual sales and marketing program in our key markets with a clear ROI goal. To include advertising, promotions, digital, PR, trade shows, workshops, etc
  • Develop and maintain relationships with intermediaries in our key markets – tour operators, travel agencies, OTAs, meeting & incentive planners, incoming conference organizers, DMO’s etc. Negotiate and maintain commercial contracts, manage performance/delivery, establish a calendar of joint promotions
  • Be responsible for the production of all tourism focused messaging and collateral. Work with internal teams to devise, concept and execute. Advise the media team on in-destination tourism advertising properties and promotional opportunities
  • Build close relationships with the NY tourism industry including concierge groups, other attractions and shows, promotional partners, event organizers, conference planners etc. Seek out and develop opportunities for us to partner with them to broaden our appeal and product offerings
  • Experience in the sales and marketing on the same position with a 5 Luxury Hotel and/or Resort

Skills For Rural Tourism Products & Services Developer Resume

  • Fluency in Armenian and English (both spoken and written), knowledge of Russian is an asset
  • Outline your destination management experience, including specific responsibilities for stakeholder management, destination development and marketing in a domestic tourism environment
  • Knowledge of post-command economies of Central and Eastern Europe or the Former Soviet Union highly desired
  • Work with the DMO Expert to find the angles for city tourism management concept and sustainability
  • Provide other support and assistance as required in the field

Skills For Account Executive, PR Agencies & Tourism Resume

  • Adjust activities and deliverables
  • Terminate the contract at any phase if the requirements as per the TOR are not met
  • The Consultant reserves the right to suggest adjustment to commitments in the event of delays outside his/her control
  • Manage and direct any shuttle programs associated with the property

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