Tour Leader Resume Sample
Franco Heathcote
63882 Kari Loaf,
Houston,
TX
+1 (555) 745 8235
Work Experience
Tour Leader
04/2018
-
PRESENT
Boston, MA
- Have detailed knowledge of hotels, sights, restaurants, transport, souvenirs, prices, etc. Develop a series of information sources and contacts that can be of assistance when required
- Deal directly with your traveller's issues and concerns, ensuring that passenger satisfaction is effectively achieved
- Maintain the established travel itinerary as closely as possible, making changes only when necessary
- Make reservations for activities and confirm accommodation as required
- Assist and accompany travellers during optional activities and meals
- Advise travellers on suitable restaurants, additional transport requirements, purchase of souvenirs, etc
- Maintain daily expenditure accounts, retain receipts and keep expenses within the trip budget provided
- Provide a report for each trip, in the requested format
- Keep the Trip notes updated in the standardized format
Tour Leader / Naturalist Guide
03/2014
-
02/2018
Boston, MA
- Train new Leaders as required, passing on as much trip-related information as possible
- Provide assistance to the regional offices when requested by their Managers or by the Toronto office
- Make reservations for accommodation, transportation and activities as required
- Train new Leaders as requested, passing on as much trip-related information as possible
- Provide assistance to the regional offices when requested by Managers or by the Toronto office
- Deal directly with your traveller’s issues and concerns
- Continually increase knowledge about region’s culture, religion, current affairs, environment
Education
York University
2009 - 2014
Bachelor's Degree in Tourism
Professional Skills
- Proficient skills in Microsoft Office, including Word and Excel
- One year of public speaking or tour giving experience
- Experience processing/submitting payments
- Identify opportunities for improving customer experience
- Demonstrate good judgement both in tour giving and in day to day operations
- PR/Admin experience helpful but not required
- Maintain a valid passport and visa. It is the responsibility of the CEO to stay up to date on any travel restrictions based on his/her nationality
How to write Tour Leader Resume
Tour Leader role is responsible for leadership, english, insurance, shipping, training, travel, messaging, word, excel, transportation.
To write great resume for tour leader job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Tour Leader Resume
The section contact information is important in your tour leader resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Tour Leader Resume
The section work experience is an essential part of your tour leader resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous tour leader responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular tour leader position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Tour Leader resume experience can include:
- Solve traveler’s issues and concerns, ensuring passenger happiness
- Be prepared to host up to 3 tours a day –lasting approx. 60 minutes. Each tour is approx. 5000 steps
- Walk frequently in the building area, have the ability to stand, talk and walk for up to eight hours/day
- Can work autonomously while getting daily tasks done, is a self starter and knows when to ask for help
- Have fun doing this job and project an atmosphere that reflects Amazon's values
- Able to manage a large group of people during an issue – unlikely
Education on a Tour Leader Resume
Make sure to make education a priority on your tour leader resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your tour leader experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Tour Leader Resume
When listing skills on your tour leader resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical tour leader skills:
- Tracking tour activities and providing status in a weekly report to manager
- Organize meal planning, grocery shopping, and cooking
- Maintain the trip budget, retaining receipts and recording all expenses
- Take a lead role delivering messaging about Amazon with both internal partners and external audiences
- Coordinate fulfillment center tours; billing/payment, shipping etc
- Plan the route, stops and timing of each day, and clearly communicate the plan with your group
List of Typical Skills For a Tour Leader Resume
1
Skills For Tour Leader / Naturalist Guide Resume
- Be prepared to host up to 3 tours a day, each lasting approx. 60 minutes. Each tour is approx. 5000 steps
- Consistently deliver a high level of customer service and traveler satisfaction
- Continually increase knowledge about the region, its culture, history, environment, current affairs, etc
- Continually increase knowledge of parks, cities, routes, sights, restaurants, activities, etc
- Continually increase their knowledge about the visited country, its culture, religion, current affairs, environment, etc
- Learn about and understand Planeterra and it’s relationship with G Adventures
- Learn about and understand Planeterra, G Adventures’ non-profit foundation, and it’s relationship with G Adventures
- Lead the fulfillment center tours program in Opa-Locka, FL Fulfillment Center
- Lead the fulfillment center tours program in Fall River, MA Fulfillment Center
2
Skills For Tour Leader Resume
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3
Skills For Tour Leader / Naturalist Guide Resume
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4
Skills For Tour Leader Resume
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5
Skills For Tour Leader / Naturalist Guide Resume
- Identify creative approaches to enhance tour logistics
- Maintain a calendar of tours within the Fulfillment Center
- Be able to answer questions spontaneously
- Think and communicate clearly – the ability to formulate a clear point of view and answer real time questions from our guests
- Roll up sleeves and get work done, even when at times it’s outside the scope of the job; and
- Roll up sleeves and get work done, even when at times it’s outside the scope of the job
- Lead the fulfillment center tours program in Edison, NJ Fulfillment Center
- Lead the fulfillment center tours program in Sacramento, CA Fulfillment Center
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