Team Support Resume Sample

4.9
14 votes
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General Brakus
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Work Experience


Freelance Team Support Manager
11/2015 - PRESENT
New York, NY
  • Establish and maintain a good business relationship with both clients and company personnel; work with Account Service Representatives to resolve any issues
  • Obtain new/renewal information from the clients and carriers
  • Handle all logistics involved in making a successful and flawless event, including recommending venues, contract negotiations, budgeting, billing reconciliation and post-meeting evaluation
  • Make arrangements for efficient travel for department employees to attend company-sponsored team events, including researching, scheduling, itineraries, transportation, and booking and lodging
  • Serve as point of contact for resolving travel and event issues
  • Independently research and provide background material from a variety of sources to the Marketing team leadership in advance of meetings
  • Take, prepare, and distribute meeting minutes
Team Support
05/2010 - 09/2015
Los Angeles, CA
  • Effectively communicate Schneider’s expertise to internal and external clients
  • Meet Schneider’s client-specific data needs (hard copy files and database)
  • Meet Schneider’s work-flow tracking needs
  • Provide client training on Summit’s client website, DashboarDView
  • Maintain all safety standards, including wearing PPE as required
  • Ensure our guests are always in focus and strive to make them smile
  • Meet and serve our customers showing empathy and care, and am willing to listen and support them with an attitude based on the IKEA values
Client Team Support Intern
12/2007 - 03/2010
San Francisco, CA
  • Provide high-level, confidential administrative support to the Marketing team leadership
  • Identify administrative issues with potential impact on the Marketing team operations
  • Support strategic projects and produces studies, statistics, and reports when necessary
  • Work directly with Marketing team members to ensure that an efficient system for compiling and storing confidential documents and records is established and maintained
  • Extensive experience with MS Office packages
  • Multi-task and handle stress well
  • Manage the Team’s pipeline and prioritize loans appropriately to ensure timely closings
  • Engage in dialog with HOME CARE and HOSPICE clinicians and managers to resolve discrepancies in orders and clinical documentation. Assures that corrections are made to documentation before being sent to MD’s

Education


Miami International University of Art & Design
2002 - 2007
Bachelor's Degree in Advertising

Professional Skills


  • Are personable with a good sense of humour and excellent communication skills
  • Transfer learning to coworkers on Basic Actions, product knowledge and customer service skills
  • Demonstrates strong ability to identify, analyze and solve problems
  • Opportunities to raise professional qualifications and develop language skills
  • Be able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best
  • Effectively communicate with colleagues, clients, and business partners both orally and in writing in a professional manner
  • Focuses on excellent customer service and needs of the entire BCG user community

How to write Team Support Resume

Team Support role is responsible for reporting, training, retail, database, manufacturing, research, insurance, travel, events, regulatory.
To write great resume for team support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Team Support Resume

The section contact information is important in your team support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Team Support Resume

The section work experience is an essential part of your team support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous team support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular team support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Team Support resume experience can include:

  • Always look at my store through the eyes of our customers, get continuous feedback about their experiences and learn more about their needs and wants. I then take action based on their input
  • Work proactively to avoid bottlenecks and constantly improve guest satisfaction. I also ensure the appropriate speed of service in the serving line by following IKEA Food routines, such as walk-the-plate and mechanical sales techniques
  • Take immediate action to meet the needs of customers and give input on how to continuously improve the meeting with them, and encourage my colleagues to do the same
  • Have an overview of the store business plan and IKEA Food action plans, and I contribute to my area’s action plan by supporting my Manager in implementing it with the team
  • Work with my Manager to ensure all the co-workers in my area understand the IKEA Concept and key guidelines, as well as how these have an impact on their specific roles
  • Promote a safe and respectful work environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers to ensure IKEA Food is regarded as a great place to work

Education on a Team Support Resume

Make sure to make education a priority on your team support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your team support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Team Support Resume

When listing skills on your team support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical team support skills:

  • Communicates effectively with the management groups and technical staff
  • Lead by example and am a good ambassador for the IKEA store in all contact with our customers, and I give them a good reason to return again and again
  • Ensure a positive shopping experience by greeting each customer with a smile & eye contact & acknowledging the next customer in line
  • Ensure our customers have a great shopping experience at all times throughout the day
  • Ensure my area is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience
  • Demonstrates competence and character that inspires trust

List of Typical Experience For a Team Support Resume

1

Experience For Client Team Support Intern Resume

  • Well developed problem-solving and organizational skills
  • Actively coaches colleagues to give excellent service and tackles any issue with service immediately
  • Able to build positive relationship’s to create a good team spirit
  • Experience as an Engineer with concentration around servers
  • Approaching our customers to make them feel welcome and taking action based on their questions and feedback
  • Taking action to ensure safety at all times and support colleagues in ensuring routines and requirements are followed in all daily work
2

Experience For Team Support, Returns & Exchanges Resume

  • Being passionate about the food we serve and sell, and actively learn about it and the products we sell and share your knowledge with customers and colleagues
  • Assist with yearend financial auditing requests and reports
  • Make IKEA’s Customer Promise a living reality throughout the store and ensure CSI goals are met
  • Support to the check-out co-worker in their daily work
  • Work with project management and account executives to maintain a current job status report and distribute to agency and client team members as required
  • Perform administrative tasks including but not limited to: manage and distribute team contact lists, copy documents for distribution to team, typing, faxing, coordinating client events and entertainment and coordinating travel including itineraries and administrative needs related to business travel, leadership team expense reports
3

Experience For Freelance Team Support Manager Resume

  • Get to know your customers and serve them with pride and encourage your colleagues to do the same
  • Understand store and department performance and identify areas of improvement and implement plans to improve
  • Ensure colleagues have the information to do their job and delivers weekly communication
  • Co-ordinate department schedules and ensure they are accurate to achieve daily/weekly activities
  • Be able to provide clear communication to colleagues and customers
  • Not afraid to share ideas with your Manager
  • Process cancellation notices for members subject to nonpayment
  • Prepare and run bank deposits as requested
  • Office/20% field

List of Typical Skills For a Team Support Resume

1

Skills For Client Team Support Intern Resume

  • Coordinating all site related functions and events, including ordering catering
  • Greeting all our visitors and ensuring they have signed in according to site guidelines
  • Providing administrative support to the Production & Distribution management team and ensuring any tasks and/or systems are consistent across the site
  • Coordinating of team meetings, including coordination of all Conference Calls – Local / International if required
  • Processing all invoices through SAP
  • Assistance with preparation of marketing materials such as brochures and meeting invitations
  • Displays self-starting attitude, resourcefulness and professionalism
2

Skills For Team Support, Returns & Exchanges Resume

  • Focuses on continuous learning to further IT knowledge and career development
  • Design and construct presentations using appropriate multimedia such as PowerPoint if required
  • Have had a full UK / EU / EEA driving licence for at least 12 months with no more than 3 penalty points
  • Resolve customer issues with urgency while balancing the needs of the customer with store operational procedures
  • Be the subject matter expertise for all technology based systems
  • Follow established procedures/standards
  • Reports to: Checkout Services Manager and Checkout Services Team Lead
3

Skills For Freelance Team Support Manager Resume

  • Reports to: Checkout Services Manager
  • Organise travel and accommodation for Division members within guidelines
  • Coordination of legal agreements required between specialists and Medtronic as directed by the Business Manager and Legal and Compliance Team
  • Our check-outs are efficiently equipped at all times throughout the day, and co-workers are ready and available to help customers
  • I have the knowledge, confidence, and desire to make customer payment easy
  • I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer
  • Challenging tasks to encounter every day
4

Skills For Checkout Services Team Support Resume

  • I ensure cash handling procedures are followed to ensure the security of money handling
  • I contribute to the check-out action plan and taking ownership for my part in its delivery
  • I listen to feedback from customer when given and passing this on to my manager
  • Availability to work evening shifts 5-10 days a month
  • I ensure our store is a safe and secure environment at all times for visitors and colleagues
  • I understand the importance of accurate stock inventory and how my own actions impact on this
  • I know our check-out action plan and support the goals and targets given to me by my manager, which ensures the delivery of our action plan
5

Skills For PA Team Support Resume

  • I know our daily and weekly service targets and this drives me to improve our service delivery
  • I have an overview of the store and customer relations action plans and understand how our action plan supports this
  • I am available to help and support colleagues when needed
  • Load the van where required, and check your van for roadworthiness
  • Look the part in your uniform, ready to help our customers
  • A competitive remuneration package
6

Skills For Quality SAP Data & Process Team Support Resume

  • Supervises: Checkout Co-Workers
  • Civil contract for 6 months
  • Friendly atmosphere and work – life balance
  • Attractive social benefits package
  • Civil contract until the end of 2017
  • Provide administrative and secretarial support to the Division staff, including typing, copying, faxing and distribution. Monitor communications, phone, mail and deliveries
  • Ensure my area is efficiently maintained as well as clean, organized, attractive and inviting to provide a positive customer experience
7

Skills For Interplay Escalation Team Support Engineer Resume

  • Prioritize and organize work and the work of others in order to make the most efficient use of the time available
  • Maintain Basic Actions at the Checkouts with bags & wrapping paper available and always operating at IKEA Commercial Review standards
  • Give diverse administration support to Business Manager, Sales and Marketing Managers, Territory Managers and team
  • Care about making a difference for customers and colleagues
  • Always looking for ideas and opportunities to serve Britain’s shoppers a little better everyday
  • Provide client training on Schneider Electric’s client website, Resource Advisor
8

Skills For Specialist / Log Team Support Specialist Resume

  • Supports delivery of department and legal training and continues to coach colleagues on a day to day basis
  • Adaptable and resilient to meet the ever changing demands of our business and be able to coach and support colleagues to do the same
  • Are safe and courteous drivers
  • Are able to take the initiative and use common sense
  • Can stay calm under pressure
  • Reports to: Check out Services Manager and Team Leader
  • Work experience in residential processing and underwriting is required, commercial and/or construction loan processing and underwriting suggested but not required
9

Skills For Middle Office CSD Central Team Support Senior Administrator Resume

  • Experience of checkout services gained in the Retail industry
  • Our check-out service is fast and efficient for our customers and cost-effective for the IKEA store
  • Support and consistent coaching to check-out co-workers in their daily work
  • A fun and engaging place to work
  • Payment is handled in a reliable, efficient, accurate and friendly way
  • Customers are guided to the appropriate check-out
  • A generous product allowance
10

Skills For Team Support Coordinator Resume

  • Somebody who takes initiative which a proactive approach
  • Somebody who takes initiative with a proactive and measured approach
  • Subject to the rules of the schemes
  • Manage special projects as assigned by establishing objectives and milestones, defining resources, coordinating work plans and creating presentations or other documents as required to support the achievement of the team’s goals
  • Follow the 8 Steps to a “Friendly Impression at Check Outs” as per the Check-Out Services the IKEA Way manual

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