Supply Chain Operations Manager Resume Sample

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Work Experience


Supply Chain Operations Manager
04/2016 - PRESENT
Los Angeles, CA
  • Leads the department by engaging and supporting Associates by providing direction, coaching and feedback, and recognition, while
  • Promotes good communication throughout assigned department to achieve thorough understanding of processes and procedures
  • Communicates and works with managers and Associates of other areas in the course of managing and accomplishing operational
  • Being the primary interface to external customers to align supply and demand
  • Developing and leading the Sales and Operations Planning (S&OP) process
  • Leading the Master Scheduling and Production Planning functions for the business unit
  • Overseeing business unit procurement and purchasing activities
  • Providing leadership to the Customer Service organization
  • As a partner with members of the Business Unit staff, successfully executes the business unit strategy
Supply Chain & Operations Manager
01/2011 - 11/2015
Philadelphia, PA
  • Actively engaging with team members in development activities - coaching, mentoring, career progression, etc
  • Developing and fostering an environment where safety, excellence and respect are key components of the departments' daily goals
  • Proactively supporting team performance and driving accountability
  • We believe in flexibility for our employees
  • We offer competitive salary and benefits program (private life & medical insurance for employees and dependents, PG stock, saving plans)
  • Apparel/footwear Supply Chain experience
  • High level understanding of Supply Chain Management processes including at least 5 years experience in a management/leadership role
Supply Chain Operations Manager Mechanisms & Optical Hardware
12/2004 - 12/2010
Detroit, MI
  • Apparel/footwear industry experience desired. International business experience desired
  • Demonstrated ability to structure and conduct analysis to generate insight and recommendations cross-functionally
  • Strong ability to develop high-profile, influential, and collaborative relationships across teams, functions, and layers
  • Sound judgment and the ability to contribute meaningfully to the determination of policy and strategy
  • Excellent understanding and application of managerial concepts and techniques in areas such as innovation, inspiration, employee development, coaching, and engagement
  • Prioritize team and individual tasks and respond to urgent requests/inquiries with minimal supervisory involvement
  • S&OP experience in a large corporate environment

Education


Missouri University of Science and Technology
1999 - 2003
Bachelor's Degree in Engineering

Professional Skills


  • Strong analytical skills and highly computer literate; advanced excel skills
  • Excellent communication and influencing skills to develop strong relationships internally and externally
  • Exceptional project management skills with proven track record/experience on new line setup, etc
  • Strong facilitation and people skills; proven ability to lead groups
  • Excellent organization skills and proven follow-through on actions and activities
  • Excellent visionary, strategic and courageous leadership skills
  • Effective communications and collaboration skills with demonstrated ability to work across multiple levels and different organizational functions

How to write Supply Chain Operations Manager Resume

Supply Chain Operations Manager role is responsible for leadership, collaboration, reporting, customer, organization, trading, retail, finance, training, database.
To write great resume for supply chain operations manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supply Chain Operations Manager Resume

The section contact information is important in your supply chain operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supply Chain Operations Manager Resume

The section work experience is an essential part of your supply chain operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supply chain operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supply chain operations manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Supply Chain Operations Manager resume experience can include:

  • Knowledge of raw materials, production processes, costs, and other techniques for maximizing the effective manufacture and distribution of goods
  • Strong experience with MS Excel, MS Word, and Outlook
  • Interface effectively with plant personnel, outside contractors and different functional groups
  • Effectively manage the orders and pre-orders to suppliers accordingly to demand and capacity
  • Overseeing inventory, distribution of goods and supplier delivery issues
  • Exercise good judgment in pro-actively determining solutions to new and on-going problems/issues

Education on a Supply Chain Operations Manager Resume

Make sure to make education a priority on your supply chain operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supply chain operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supply Chain Operations Manager Resume

When listing skills on your supply chain operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical supply chain operations manager skills:

  • Strong verbal and written communication, presentation and team facilitations skills
  • Able to prioritise and allocate time effectively
  • Demonstrated ability to effectively lead across functions and organizations within a complex supply chain
  • Strong customer service and customer service leadership skills
  • Customer Satisfaction - Ensuring demand of customer is met by effectively managing S&OP, Order booking and securing or swapping slots in coordination with BIU
  • Demonstrated experience with finite scheduling, material requirements planning, warehousing, or inventory control theory & practice

List of Typical Experience For a Supply Chain Operations Manager Resume

1

Experience For Supply Chain & Operations Manager Resume

  • Experience or Knowledge of category management capability, developing sourcing strategies, evaluation of tenders and public procurement rules
  • Demonstrated ability to manage programs within aggressive cost goals
  • Build strong internal relationships with in Advisory and across EY’s other service lines
  • Communicates to management: yearly business goals, strategies, monthly forecasts, quarterly priorities, weekly activities, and expense reports
  • General business experience
  • Propose and validate orders and pre-orders
2

Experience For Supply Chain Operations Manager Mechanical & Thermal Assembly Resume

  • Validate deliveries control and invoices control
  • Deep analytical and statistical work experience, in an Analyst type role
  • Ensuring no maintenance over runs due to material whilst working with the relevant inventory and logistics budgets
  • Managing quality assurance within 3rd party warehouses
  • Implementing alternative methods of efficiency
  • Providing support to the Maintenance Execution Management teams on a daily basis
3

Experience For Supply Chain Operations Manager Mechanisms & Optical Hardware Resume

  • Work closely with internal departments including Merchandising, Sales, Buying and Trading and support on adhoc Supply Chain projects
  • 1 Leads the department Associates by creating/sharing a common vision/direction and an understanding of the organizations strategy
  • Contributes and executes logistics expertise by identifying, analyzing and measuring improvements to key processes and procedures
  • Orders raw materials including resin, preforms, pallets, tier sheets, and top frames ensuring adherence to procurement contracts
  • Conflict Management: resolving conflict when individuals, groups, or customers display opposing goals or needs
  • Deliver on key S&D drivers, including GTM changes such as Geo Box , Chilled, waste elimination, while achieving key service and delivery metrics
4

Experience For Global Supply Chain Operations Manager Resume

  • Work a flexible schedule including early morning and some weekends
  • Flexible working at client locations which often requires time away from home (during the week)
  • Responsible for developing agile and efficient tools to manage forecasts and resource planning
  • Broad understanding of different roles / functions / processes (e.g. Manufacturing, Purchase, NPI, ME etc)
  • Responsible for establishing and maintaining a budget and appropriate personnel in all site operational areas
  • Work closely with the SC team in areas including Sales and Operations Planning, inventory placement and inventory health across EU
  • Responsibility for defining client issues and shaping projects to meet client expectations and deliver business outcomes
  • Develop and implement the plan for every part strategy i.e. Kanban, schedule or discrete order, packaging type, etc
5

Experience For Performance Improvement Supply Chain & Operations Manager Resume

  • Manages logistics including carrier partnership activities and incident notifications
  • Directs warehouse activities, including best practices for warehouse optimization and utilization
  • Establishes and implements best practices related to production scheduling, inventory management, warehouse management and material control
  • Coordinates expediting and lead-time reduction activities to achieve customer expectations and support industry best-in-class production lead times
  • Communicates potential product shortfalls to Corporate Supply Chain team and assists in resolving shortages to meet customer demands
6

Experience For Supply Chain Operations Manager rd Shift Resume

  • Drive supplier performance to meet long term requirements by building relationships and trust with suppliers
  • Meets customary service needs and market place execution by achieving our service level goals
  • Develops and maintains new and existing vendor and customer relationships
  • Support the People agenda through coaching USMs and SDLs on S&D and P&L metrics
  • Develop and maintain the ongoing relationship with key customers
  • Passion for developing individuals as future leaders
  • Assists business/functional clients based on area of functional expertise (i.e. planning, carrier management, responsible care, warehouse management)
7

Experience For Senior Supply Chain & Operations Manager Resume

  • Provide clear understanding of future demand and historical trends
  • Develop relationships with Sales and marketing to integrate potential events
  • Ensure availability of safety stock taking in consideration the forecasts, the capacity and the in transit
  • Develop projects and strategy aiming to reduce cost, lead time, inventory
  • Fully responsible for the total cost of supply chain adherence to budget and tracking
  • Provide weekly / monthly reporting and reviews
  • Elaborate, communicate weekly view of demand planning and inventory positions
  • Evaluate the adequacy of existing business processes and systems and drive implementation and improvement of to align with company and business goals
  • Procurement operating model design
8

Experience For Health Supply Chain Operations Manager Resume

  • Provides coaching and development to build current and future capability
  • Self-starter, demonstrating initiative, confidence and leadership
  • Work a flexible schedule including early mornings, evenings and /or weekends
  • Broadcast, entertainment, print, publishing and Internet/social media industries
  • Key member of the Middle Europe Supply Chain Operations Team managing the fulfillment network in Germany, Poland and Czech Republic
  • Steer the network on a daily basis concerning operational issues with our fulfillment centers, vendors and retail teams
9

Experience For Supply Chain Operations Manager Resume

  • Design and execution of project structures, including project deliverables and team structure
  • Observes and reviews Associate performance, ensuring appropriate execution of procedures and practices, and that all departmental
  • Contract manufacturing management
  • HBO / WO: Business Engineering, Business Administration, Supply Chain Management
  • Maintain all key SAP parameters and data integrity
  • Set and maintain inventory parameters to provide the optimum balance between inventory cost and service level
  • Support the S&OP process for all material related activities
10

Experience For Supply Chain & Operations Manager Resume

  • Calculate all BOM percentage user rates for non 100% “on condition” items
  • Plans and manages the programs and activities of the assigned department to ensure the complex/critical processes/procedures of this
  • Work closely with supply team to understand the locations and business needs of the organization. Identify new strategic suppliers and establish relationships with them to encourage efficient service delivery and cost optimization
  • Ensure Suppliers comply with agreed contractual terms and deliver in accordance to all agreed obligations during the contract term. Manage supplier review process on a regular basis
  • Responsible for governing the continuous improvement process in place with the Logistics Service Provider

List of Typical Skills For a Supply Chain Operations Manager Resume

1

Skills For Supply Chain & Operations Manager Resume

  • Proven track record of delivering results while handling many diverse and competing priorities
  • Proven experience gained from a consulting or operations position in Supply Chain Management
  • A strong understanding of Supply chain operations with at least 2 years+ experience at an FMCG company (ideally cosmetics / beauty)
  • Professional (English) reporting skills
  • A track record of project oversight, business development (including sales/revenue generation) and demonstrable skills in a commercial environment
  • Proficient Computer skills: MS Office
2

Skills For Supply Chain Operations Manager Mechanical & Thermal Assembly Resume

  • Relevant language skills (German)
  • Ability and interest in building client relationships and consulting business leveraging your strong personal industry network
  • Experience with operating an advanced Demand Planning & Forecasting tool (e.g. JDA, Oracle, Logility)
  • Experience working within a supply chain/operations environment preferably in the consulting industry
  • Skill in drawing conclusions and synthesizing fact-based recommendations
3

Skills For Supply Chain Operations Manager Mechanisms & Optical Hardware Resume

  • Proven track record in selling consulting services
  • Capable of building and maintaining strong relationships with senior clients
  • Strong working knowledge with MS Excel, analysis / database tools, ERP planning systems (i.e., SAP)
  • Experience in a demand planning/forecasting role
  • Work experience, ideally a combination of management consulting and in a relevant industry role
  • Deep experience working in one or more of the Communications, Media & Entertainment or Electronics & High-technology industry sectors
4

Skills For Global Supply Chain Operations Manager Resume

  • Proven capability in team management comprising both internal and client personnel
  • Experience of working with a wide range of stakeholders
  • Create strong motivational working environment at site that enables long term career opportunities for all employees across the organization
  • Experience dealing with results, metrics and data management and desire to create and build new processes
  • Good understanding of warehouse operations and processes
5

Skills For Performance Improvement Supply Chain & Operations Manager Resume

  • Customer and Supplier focused - experience of working collaboratively with suppliers
  • Good at working within a team in a fast paced company
  • Experience negotiating with 3PL providers
  • Substantial hands-on experience leading a complex logistics organization
  • Experience as a Materials Manager, Supply Chain or Manufacturing Manager
  • Validate S&OP process, define orders and inventory levels in relation with SSB sales, SSB Manufacturing and OEM(s)
  • Experience in managing a full profit and loss budget with understanding of what drives fixed and variable costs that drive into gross margin
6

Skills For Supply Chain Operations Manager rd Shift Resume

  • Experience with supply chain modeling concepts & tools
  • Experience with interfacing to customers and senior executives directly with the ability to articulate business issues and customer requests
  • Experienced in government relationships
  • Good speaking and written command of the English language
  • Strong knowledge of manufacturing business processes, quality, cost reporting with sound technical fundamentals in mechanical/ electrical systems
7

Skills For Senior Supply Chain & Operations Manager Resume

  • Hands-on experience in supply chain
  • Previous consumer electronics hardware experience desired
  • Experience with a Heavy equipment manufacturer, distributer or construction
  • Operations / Supply Chain experience with a MNC in the GCC
  • Validate and process all customer demand
8

Skills For Health Supply Chain Operations Manager Resume

  • Effective management of all transport costs
  • Experience in logistics, transportation, and warehouse/inventory management
  • Experience across multiple ERP Modules
  • Experience in a similar position within the Pharma or Biopharma industry
  • On a daily basis operate in compliance with Federal, State and Local authorities
  • Preparing, obtaining approval for and actioning twice monthly stock purchases
  • Setting and reviewing budgets and managing cost with the subscription business
  • Maintaining detailed records, generating reports and developing presentations to help management understand logistics
9

Skills For Supply Chain Operations Manager Resume

  • Providing functional leadership and development to the Supply Chain Planning & Control professionals within SATU
  • Working with Forecasting Manager to ensure optimum volume of stock is ordered twice a month based on latest changes in demand
  • Working with external suppliers to ensure ongoing stock availability based on production schedules and component utilisation
  • Working with internal teams and external suppliers to minimise component exposure when bringing products to end of life
  • Challenging roles involving analytical and creative thought
  • Planning and controlling THG's movement of stock to new warehouses
  • Ensuring clean orders received from sales (back office)
10

Skills For Supply Chain & Operations Manager Resume

  • Leading team of customer order specialists, warehouse engineer on execution from order to delivery
  • Developing the optimum supply chain design to deliver the operational and strategic requirements in SATU
  • Planning of all rotable materials and float
  • Working knowledge of Microsoft Navision is highly desired
  • Working with internal teams to manage stock availability based on actual sales and future forecasts

List of Typical Responsibilities For a Supply Chain Operations Manager Resume

1

Responsibilities For Supply Chain & Operations Manager Resume

  • Responsible for ensuring all invoices are processed and paid within the agreed terms. Work cross function with other departments such as tax and finance to resolve any financial queries
  • Proficient SAP and Microsoft Office experience
  • Ensure effective communication between functions and departments
  • Experience in a leadership role at Import/Export and Customs & Clearance
  • Strong background in supplier ,planning, and inventory management
2

Responsibilities For Supply Chain Operations Manager Mechanical & Thermal Assembly Resume

  • Experienced negotiator and influencer
  • > 5 year relevant experience
  • Preferable experience in highly regulated environment
  • Experience of savings opportunity identification and cost reduction programmes
  • Proven leadership qualities through ability to influence outside area of direct control
3

Responsibilities For Supply Chain Operations Manager Mechanisms & Optical Hardware Resume

  • Validate newly introduced products
  • Working with wider team to plan and purchase new lines and portfolio refreshes
  • Sustaining support for continuous process improvement and cost down
  • Contribute to people initiatives including recruiting, retaining and training new team members
  • Ensure the documentation compliance is attended on accuracy and timing of delivery/receipt to the receiving markets or from producing markets
4

Responsibilities For Global Supply Chain Operations Manager Resume

  • Manage teams to ensure product arrival, dispositions according to process, inventory and shipping protocols are followed
  • Knowledge and previous use of technology tools that enable production scheduling and reporting
  • Knowledge of principles and methods for moving materials by air, rail, sea, or road, including the relative costs and benefits
  • Maintain knowledge, proficiency level, training and motivating the Import/Export team
  • Participate and assist in preparing for facilitated workshops, interviews, and meetings
  • Meld existing procedures with innovative concepts to solve shortfalls
5

Responsibilities For Performance Improvement Supply Chain & Operations Manager Resume

  • Create an atmosphere of communications and motivational techniques to ensure that teams are achieving the highest potential
  • Complete consistent weekly, monthly and yearly documented conversations surrounding behavior and performance
  • Evaluate process flow and develop efficiencies on an ongoing basis
  • Develop, plan and implement continuous improvement in departmental labor, efficiency, labor utilization and total operating cost
  • Evaluate and Manage staffing levels to ensure metrics are met
6

Responsibilities For Supply Chain Operations Manager rd Shift Resume

  • Communicates with customers regarding requirements, orders, complaints and concerns; and escalates complaints to the appropriate management when necessary
  • Oversees the plant production schedule, ensuring customer requirements are met and alignment with capacity plans and inventory targets
  • Knowledge of principles and processes for providing quality customer service
  • Utilize appropriate resources and influences sourcing decision to achieve optimal product cost
  • Bachelors/Masters in Supply Chain Management, Engineering or hard science related studies
7

Responsibilities For Senior Supply Chain & Operations Manager Resume

  • Operations management/operational excellence in manufacturing through new technologies (e.g. advanced analytics, robotics, IoT)
  • Daily/weekly/monthly reporting of scorecard performance for customer deliveries and new product launch status
  • Chair ‘production monitor’ meeting
  • Subject matter expert during audits
  • Drive cost saving initiatives to improve the performance and costs on operation
  • Focus on Process Improvement making sure that Key Performance Indicators are monitored
8

Responsibilities For Health Supply Chain Operations Manager Resume

  • Have in place a structure which allows to have ongoing control on changes in Harmonized Tariff Systems, Trade agreements & Subsidies
  • Administrative leader for all US supply chain employees
  • North American Global Supply Chain lead and primary interface with North American Diabetes Care Operations leadership
  • Location for this role is flexible in the region but preference is the Schaumburg/Chicago area
  • Travel to customer and suppliers on a need basis
  • Generate detailed process maps of ‘as is’ operations and develop new processes in line with the Strategic Roadmap within Global Supply Chain
  • Develop and implement an operational dashboard with a suite of KPI’s for Global Supply Chain. Ensure utilisation and enhancement of the existing tools such as SAP
  • Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain and procurement activities
9

Responsibilities For Supply Chain Operations Manager Resume

  • Develop operations scorecards and manage end to end delivery and fulfillment of hardware products
  • Plan, direct and implement warehouse operations and administrative support to meet quality and productivity metrics
  • The utilization of Visual Management to identify wins, opportunities and support needed
  • Develop and manage a system of controls to ensure that metrics are met and ISO compliant
  • Lead and execute improvements to the department’s processes to benefit overall Asurion initiatives
  • Collaborate pro-actively and successfully across departmental boundaries
  • Build and maintain an environment of trust and fairness that is displayed daily
  • Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention, development and high performance
  • Manages raw material consumption, develops plans to maintain production needs, identifies and addresses any issues to ensure on-time delivery
10

Responsibilities For Supply Chain & Operations Manager Resume

  • Works closely with the Corporate Supply Chain team to optimized capacity and inventory plans
  • Purchases other materials and services from outside contractors, such as forklift maintenance
  • Manages periodic physical inventory of raw materials and finished goods, and performs reconciliation of inventory to ERP system. Accountable for raw and finish goods material variances
  • Generates inventory and production reports, measures performance daily and weekly through analysis reports, and recommends changes to improve and optimize throughput
  • Assures all plant safety and accident prevention policies are adhered to, including maintaining cleanliness in the warehouse area, maintaining a safe work environment and safe work practices, accident investigation when necessary, and ensuring any outside contractors adhere to Amcor policies and procedures

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