Supply Chain & Operations Resume Sample

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Jacinthe Zieme
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Work Experience


Director of Supply Chain Operations
01/2016 - PRESENT
San Francisco, CA
  • Create a supportive environment for supply chain staff development and the delivery of supply chain
  • Work daily alongside our client partners to ensure their project’s work stream success, developing relationships with our clients from the Manager to Director level, and exposure to the C-suite as the project requires
  • Conduct client interviews and facilitate client workshops
  • Strong Microsoft Word, Excel, Access, AS/400 and PeopleSoft skills
  • Present information and respond to questions from groups of senior management, department heads, managers, clients, customers, and the general public
  • In-depth knowledge of distribution and transportation processes
  • Experience in hardware centric or operations centric program/project management, preferably in programs utilizing outsourced manufacturing partners
  • Demonstrated ability to lead complex projects from new product development through fulfillment of mature products
  • Proven track record of team leadership, problem solving, risk mitigation and budget adherence for multiple products
Supply Chain Operations Analyst
04/2009 - 12/2015
Houston, TX
  • Schedule and facilitate meetings weekly order review meetings
  • Generate customer internal reports for managing day to day work and as needed
  • Manage product supply levels
  • Reconcile Open purchase orders
  • Set priorities for all incoming projects and maintenance efforts
  • Communicate tasks to team members and track status as appropriate
  • Evaluate issues, problems and comments
  • Communicate with users and management regarding problem resolution status
Supply Chain Operations Intern
10/2005 - 12/2008
Philadelphia, PA
  • Excellent communication skills and the ability to lead through influence across all levels within cross functional teams
  • Strong analytics with competency in complex data analysis, project management and product collaboration
  • Proficiency in MS Excel, MS Power Point, Agile, and SAP
  • Read and interpret product BOM’s
  • Strong written and verbal communication skills, and ability to present across all levels
  • Results driven and detail oriented with previous demonstrated success in a leadership role
  • Self-starter with the ability to adapt, critical thinking skills, and problem solve under pressure
  • Thrives in a dynamic environment and excels in program/project management
  • Provide weekly shipping estimate reports for Sr. team

Education


Vincennes University - Jasper Campus
1999 - 2004
Bachelor's Degree in Business

Professional Skills


  • Strong Customer focus, cross functional collaboration, change management, Team leadership, interpersonal skills, written and oral communication skills
  • Excellent organization skills with particular attention to detail and the ability to multitask and prioritize work load based on business need
  • Demonstrated prioritization, organization and time management skills
  • Applying proven analytical skills and understanding of different complex operational scenarios
  • Demonstrated leadership skills in influencing departments and implementing and managing change
  • Strong analytical and quantitative skills particularly in business planning, and forecasting
  • Strong leadership skills – particularly in managing distributed, cross-functional teams

How to write Supply Chain & Operations Resume

Supply Chain & Operations role is responsible for organization, analytical, microsoft, english, excel, interpersonal, manufacturing, recruiting, supervision, leader.
To write great resume for supply chain & operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supply Chain & Operations Resume

The section contact information is important in your supply chain & operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supply Chain & Operations Resume

The section work experience is an essential part of your supply chain & operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supply chain & operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supply chain & operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Supply Chain & Operations resume experience can include:

  • Strong MS Office skills; Excel, Access, PowerPoint, Word and Project management tools
  • Proven ability to work effectively in a fast-paced team environment
  • Self-driven leader with excellent organizational, communication and interpersonal skills
  • Excellent organizational and 5S skills
  • Demonstrated skill in delivering project goals and supporting team leader in communicating critical path tasks
  • Proven ability to deliver strategy-to-execution management consulting projects with a focus on manufacturing, process, and / or engineering effectiveness

Education on a Supply Chain & Operations Resume

Make sure to make education a priority on your supply chain & operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supply chain & operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supply Chain & Operations Resume

When listing skills on your supply chain & operations resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical supply chain & operations skills:

  • Excellent Written and Verbal Communication Skills including ability to negotiate and handle dispute
  • Supervisory skills and some experience managing people (5 employees to manage)
  • Excellent leadership, people management and interpersonal skills
  • Excellent analytical skills which support a results-driven approach delivering operational excellence
  • Strong MS Office skills especially in Excel
  • Strong ability to deal with high stress situations calmly and effectively

List of Typical Experience For a Supply Chain & Operations Resume

1

Experience For Supply Chain Operations Analyst Resume

  • Strong Microsoft Word, Excel, Access, R Script, and PeopleSoft skills
  • Proven experience in material planning and management - essential
  • Cross-functional project team skills, self-starter and accustomed to driving for results with limited supervision
  • Proven experience in material planning and management - desirable
  • Serving as a lead to staff which includes prioritizing and assigning work
  • Maintaining excellent communication and relationship with suppliers
  • Drafting skill is required
2

Experience For Supply Chain Operations Planner Resume

  • Manage order fulfillment with a focus on maximizing shipments, reducing the number of order holds, handling escalations, and driving order prioritization
  • Excellent customer service ethic and an acumen for problem-solving
  • Create well-organized and effective planning processes across the Americas region
  • Drive operational excellence by maintaining the team’s skill at high level, a timely response to system issues
  • Work collaboratively with the asset(s) and other supply chain teams to ensure effective sourcing strategies to meet the need of the execution teams
3

Experience For Director of Supply Chain Operations Resume

  • Supports plants to establish and effective rolling forecast for inventory and to implement corrective actions when results are not achieved
  • Experience in interacting with a warehouse and 3PLs – essential
  • Prioritize competing customer requests, cross functionally align Infrastructure teams, and execute supply shortfall mitigation plans
  • Related professional experience in operations / supply chain / enterprise technology or electronics manufacturing industries
  • At least one year of experience in a Logistics Department working as a Transport Planner
  • Demonstrated strength delivering process improvement initiatives
  • Resource industry related experiences (Oil and Gas, Refining, Chemicals, Power Generation)
4

Experience For Supply Chain Operations Resume

  • Experience in managing diverse functions in a multi-location environment
  • Experience supporting cross-functional teams on strategic initiatives
  • Experienced in leading organization transformations
  • Proven ability to lead strategy-to-execution management consulting projects
  • Typically at least five years of experience, including some specialized or complex work
  • Experience in interacting with a warehouse and 3PLs – desirable
  • Strong working knowledge in SAP
  • Experience working in an Operations environment in a similar role
5

Experience For Supply Chain Operations Specialist Resume

  • Relevant industry experience in shopping/e-commerce/Supply Chain/Transportation
  • Seamless customer experience from order placement to delivery, including reverse logistics
  • Track and prioritize open action items
  • Facilitate the standardization of products and optimize supply utilization through effective
  • Analytic experience with strategy, risk, issue resolution, and communications
  • Microsoft suites experience (Excel and Powerpoint)
  • Develop and maintain strong customer service to our external clients, our internal clients, and our stakeholders
  • Evaluate and recommend Supply Chain consolidation/efficiency opportunities and participate in resulting implementation of project results
6

Experience For Team Lead-international Supply Chain Operations Resume

  • Work experience with Supply Chain Analytics, Decision Support and Data Management required
  • Around 10+ years of experience in a supply chain function
  • Experience motivating large teams to achieve goals--spanning front line employees to leadership
  • Demonstrated ability to drive complex operations and projects - exceeding expectations and delivering business results
  • Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk
7

Experience For Supply Chain Operations Team Leader Resume

  • Assists with development, implementation, monitoring, and continual enhancement of annual goals and objectives for effective plant operations
  • Experience working on high profile projects with executive visibility and engagement
  • Proven ability to make principled decisions under pressure and find the “right” path, particularly when there are different/competing points of view
  • Proven track record in leading large-scale FC or DC operations and/or large scale transformation/optimization efforts
  • Review and streamline the sales support activities to better support the sales force, and for improved efficiency and effectiveness
  • Consolidate and build the sales support function
  • Excellent presentation capabilities required
  • Proven application of relevant knowledge of Supply Chain systems (SAP/Oracle) in normal business situations without use of reference guides/assistance
  • Demonstrated success in program/project definition and implementation
8

Experience For Supply Chain Operations Supervisor Resume

  • Developing and implementing SCM improvements for the assigned working field(s)/area(s). Designing and implementing SCM processes and controls
  • Analyzing SCM process problems to root cause, developing and implementing permanent solutions to prevent recurrence of the problem(s)
  • Initiating and leading improvement projects involving more than one SCM process (projects include several work places/processes in the SCM)
  • Addressing and resolving expedited handing or service needs
  • Applying and following policies and procedures; assisting others to do the same
  • Identifying and communicating potential operational or analytical concerns and assisting with change management
  • Working knowledge of leading large scale common manufacturing modules within SAP, Oracle
9

Experience For Supply Chain Operations Director Resume

  • Entering, reviewing and verifying documentation and information
  • Understanding of manufacturing processes such as assembly and machining
  • Identifying and communicating potential operational or analytical concerns and facilitating change management
  • Maintaining publishing client /agent orders and special requests
  • Monitoring and addressing problems where data integrity and timeliness are not in line with agreed standards
  • Planning and driving change
10

Experience For Senior Supply Chain Operations Program Manager Resume

  • Preparing and handing off information and processes
  • Tracking and tracing basic shipments or product
  • Identifying and resolving potential operational delays
  • Tracking and tracing complex and sensitive shipments or product
  • Ensuring the accuracy of complex databases through auditing, reviews, and analysis
  • Manufacturing Performance Turnaround/Restructuring (Strategy to Execution)
  • Applying and following policies and procedures

List of Typical Skills For a Supply Chain & Operations Resume

1

Skills For Supply Chain Operations Analyst Resume

  • Very good PC skills (Advanced Excel, SAP-APO user experience) are mandatory
  • Excellent creative thinking skills, developed innovative solutions to solve complex problems in ambiguous environments
  • Have solid operational experience as well as a good understanding of supply chains, processes and systems
  • PC skills – demonstrates proficiency in Microsoft Office, (spreadsheet and word-processing) applications and others as required
  • Strong customer service skills which includes the ability to work with a variety of individuals
  • Excellent verbal communication skills to lead global collaboration teleconfereences and team meetings
2

Skills For Supply Chain Operations Planner Resume

  • Excellent written communication skills to create and publish Press Release with Frequently Asked Questions (PRFAQs), one-pagers and 6 page narratives
  • Excellent organizational skills to manage multiple projects across geographically disbursed teams
  • Position requires excellent verbal/written communication and analytical skills
  • Excellent communication skills – (equal to) native Dutch, French & English
  • Data analysis experience, with experience in database querying (SQL), working with statistical packages for analysis and modeling, forecasting and spreadsheets
3

Skills For Director of Supply Chain Operations Resume

  • Provide root/cause analysis to support decision-making by effectively communicating and translating the results into business insights and actions
  • Experience working with data sets coming from multiple disparate data sources, with coding experience to build pipelines that pull from and join these sources
  • Prior credit card and expense processing experience
  • Ensure key product lifecycle information is effectively integrated in to planning processes
  • Strong experience in managing teams and provide leadership guidance
  • Exceptional teamwork, coaching and interpersonal skills
  • Skills in other programming tools like: SAP Hanna, CSharp,.net
  • Proficient in English language skills, written and verbal
  • Advanced Excel skills, advanced proficiency with MS-Access and MS Powerpoint
4

Skills For Supply Chain Operations Resume

  • Superior communication skills, catered to a wide variety of audiences (team, peer, sales, executives)
  • Soft skills required to successfully manage resources from a wide range of backgrounds and cultures (global teams)
  • Speak effectively before groups of customers or employees and recommends solutions to common problems
  • Strong experience with SAP modules: MM, SD, PP and (MS Office)
  • Analytical skills and capacity to interpret complex data
  • Demonstrated experience and knowledge in Microsoft Office Excel, Word, and PowerPoint applications
  • Proven ability to handle escalations and complex supply chain issues with excellent customer satisfaction
5

Skills For Supply Chain Operations Specialist Resume

  • Proven sales transformation experience and able to review, formalize and implement the Sales Ops processes
  • Work effectively cross functionally and cross culturally
  • Demonstrates strong communications with senior management and stakeholders
  • Advanced computer skills required – MS Office Suites; specifically MS Excel pivot tables
  • Effectively communicate within a team environment
  • Intermediate to advanced skills in Microsoft Office, including Power Point
  • Exceptional organization skills, including the ability to juggle multiple demands
  • Proficient negotiating skills
6

Skills For Team Lead-international Supply Chain Operations Resume

  • Strong belief and experience in data-driven decision making
  • High level of conflict resolution and communication skills
  • Evaluates client data of spend to prioritize implementation of contracts based on highest savings opportunities, and present a plan of this priority to clients
  • Negotiations - Effectively negotiate market rates with carriers in order to secure capacity at fair market price
  • Advanced written and verbal communication, presentation, and persuasion skills; mastery in English
  • Years of Experience: 10+ year’s experience
7

Skills For Supply Chain Operations Team Leader Resume

  • Prior office experience is required
  • High analytical and numerical skills
  • Effectively present information and respond to questions from groups of customers and employees
  • Participating in the introduction of new integral SCM methods and processes. Performing process characterizations, qualifications and validations
  • Identifying areas to drive efficiency and operational effectiveness
  • Provide effective managerial oversight and leadership for our staff. This includes coaching, counseling, training, and performance reviews
  • Strong knowledge of advanced manufacturing tools such as materials scheduling, Kanban, min/max planning
8

Skills For Supply Chain Operations Supervisor Resume

  • Sector experience: CPR / Manufacturing / Heavy Asset sector (maintenance) / Mining
  • Sector experience: Consumer Products and Retail / Manufacturing / Heavy Asset sector (maintenance) / Mining
  • Experience in distribution dealing with high SKU complexity and with a mix of parcel and freight shipping methods
  • Experience in developing flexible fulfillment models including dynamic fulfillment, last mile delivery, and direct to consumer replenishment
  • Manage customer post purchase experience including tracking, delivery, returns, and emails
  • Supply Chain, Materials Management, Procurement, Operations, Sales, Marketing, Finance, or Engineering experience
9

Skills For Supply Chain Operations Director Resume

  • Strong critical thinking and deductive reasoning
  • Experience with statistical work (R, SAS, MATLAB), quantitative modeling, and machine learning background
  • Functional experience in supply chain, logistics, finance, or consulting or in operations, analyst or planning capacity
  • Experience with lean principles, sourcing, ERP, and strategic planning
  • Experienced in managing global Supply Chain teams, Manufacturing, and/or Operations organizations
  • Experienced in managing budgets for large teams (50+) and achieving revenue targets
  • Work experience, ideally a combination of management consulting and in a relevant industry role
10

Skills For Senior Supply Chain Operations Program Manager Resume

  • Demonstrated ability to build forward-thinking partnerships with internal and external stakeholders
  • Demonstrated financial knowledge and track record of achieving positive financial results
  • Ensures compliance with company policies and procedures and a safe and effective work environment; assists others with understanding operational items
  • Solid understanding of the Accounts Payable function and the relationship to the overall Supply Chain process
  • Demonstrate the ability to understand and apply problem solving techniques in day to day activities
  • Experience in applying lean principles and techniques
  • Strong knowledge of inventory control and production scheduling

List of Typical Responsibilities For a Supply Chain & Operations Resume

1

Responsibilities For Supply Chain Operations Analyst Resume

  • Introduce and proliferate the standard use of advanced analytics, sophisticated end to end performance measurement, advanced financial planning, performance communication and consistent execution at Ralph Lauren’s West Coast Supply Chain operation
  • Work with cross-functional product teams to problem solve root causes on product and process failures and provide mechanical engineering recommendations on product design and manufacturability
  • Effective relationships with Manufacturing, Product Management, Sales, Customer Service, Logistics Operations, Production Scheduling and Site Logistics
  • Assist in the prioritization and building of the capital plan
  • First Experience or knowledge in supply chain and/or planning functions
  • Build strong internal relationships within Advisory Services and with other services across the
  • Preparing and handing off transportation and logistics requirements
  • Tracking and tracing shipments or product, typically domestic and more complex
2

Responsibilities For Supply Chain Operations Planner Resume

  • Communicating and working to resolve potential concerns or delays
  • Operating in a fast pace and changing logistics/transportation environment
  • Applying fundamental professional principles and practices related to warehousing and logistics
  • Understanding and utilizing Warehouse Management Systems (WMS) and databases for articles management
  • Developing complex analytics, presentations, and reports and communicating with the operations team
  • Understanding of industry load posting/tender boards
3

Responsibilities For Director of Supply Chain Operations Resume

  • Developing and delivering transportation and logistics reports and presentations
  • Working collaboratively with one of the UK’s biggest retailers to improve supply chain distribution
  • Understanding of operational and support principles and practices in a related supply chain environments
  • Preparing logs, reports and documents
  • Operating in a fast pace environment
4

Responsibilities For Supply Chain Operations Resume

  • Developing relationships with customers and internal operations
  • Utilizing databases and systems to review and verify logistics and transportation information
  • Relaying communications between carriers, providers, and customers
  • Working with providers, carriers and services in a transportation/logistics environment
  • Preparing operational reports, queries, and service information
  • Preparing quotes and service details
5

Responsibilities For Supply Chain Operations Specialist Resume

  • Verifying information and status
  • Determining metrics and measurements for transportation and logistics programs
  • Communicating complex logistics information to the customer
  • Operating dynamically in a both a team and individual contributor environment
  • Understanding of supply chain/material flow/inventory methodologies
  • Manufacturing Operations in Asset Intensive Industry
6

Responsibilities For Team Lead-international Supply Chain Operations Resume

  • Understanding of applicable laws, rules and regulations related to area of assignment
  • Developing analytics, reports and communications within transportation and logistics
  • Communicating transportation and logistics information
  • Operating in a both a team and individual contributor environment
  • Introducing new/improved processes in the assigned fields/areas
  • Applying specialized professional principles and practices related transportation and logistics
  • Leveraging several systems and databases for transportation and logistics management
  • Ensuring operations comply with applicable laws, rules and regulations with the ability to apply across operations
  • Developing specialized analytics, reports and communications within transportation and logistics
7

Responsibilities For Supply Chain Operations Team Leader Resume

  • Communicating specialized transportation and logistics information
  • Facilitating communication cross customers, operations and other groups
  • Identifying patterns & opportunities through data & trend analysis
  • Developing relationships with key customers and internal operations
  • Providing communication required to ensure transparent and efficient operations
  • Leveraging databases and systems to review and verify logistics and transportation information
  • Preparing complex quotes, service details, and
8

Responsibilities For Supply Chain Operations Supervisor Resume

  • Ensuring that the suppliers have sufficient capacity to meet current and projected demand
  • Influencing, leadership in a matrix organization
  • Practical understanding of Materials Management including forecasting, scheduling, capacity analysis, and inventory management
  • Assist in the monthly process for preparing, analyzing, and delivering the Sales & Operations Planning deliverables
  • Data extraction, cleaning and analyzing for Visual Management Board (VMB) and other Transaction Center reporting requirements with SCM
  • Support the development of procurement key performance indicators (KPIs) including assembling key data to enable reporting on performance for the VMB
9

Responsibilities For Supply Chain Operations Director Resume

  • Develop personnel by identifying and providing value-added training and support
  • Responsible for working with Accounting and suppliers/vendors to resolve specific invoicing issues
  • Manages daily operational tasks including liaising with customers and plants regarding all supply issues
  • An interesting and challenging Supply Chain position in a young, dynamic and growing company
  • Develops individual relationships by listening, sharing ideas and appreciating others' efforts
  • Participate in the screening, interviewing, and hiring of staff
10

Responsibilities For Senior Supply Chain Operations Program Manager Resume

  • Establish segment scorecard for performance monitoring and reporting
  • Lead large, cross- functional project teams, providing mentoring and guidance
  • Own complex strategic supply chain projects from planning through to execution and provides findings resulting from project execution
  • Unique mastery and recognized authority on relevant subject matter knowledge including planning technologies, theories and techniques
  • Daily/Weekly/Monthly KPI forecasting, reporting, and reconciliation
  • Inventory optimization – sku analysis, selling velocity, aging, inventory distribution

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