Supervisor, Field Resume Sample

5.0
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Alycia Leffler
8534 Davis Mountains,  Phoenix, AZ
+1 (555) 719 2860

Work Experience


Supervisor, Field Operations
11/2015 - PRESENT
Phoenix, AZ
  • Promote, schedule, and manage On-Site calibrations and repairs
  • Perform employee performance reviews
  • Comply fully with ThermoFisher Scientific Corporate Travel and Expense Policie
  • Coordinates test activities with internal departments and external organizations (i.e. railroad, municipalities’ generators and other utilities) for successful execution of work schedule
  • Responsible for maintaining compliance with local, state and federal regulations, coordinates ongoing OQ training as needed, ensuring all promoted employees receive appropriate training and qualifications in appropriate areas
  • Responsible for execution and delivery of projects on time and on budget
  • Process layouts, customer orders, billings, and installer payroll
Supervisor, Field Services
10/2011 - 05/2015
Philadelphia, PA
  • Schedule pick-up work, and review and approve installer and service technician expense reports
  • Responsible for overseeing the successful operation and maintenance of underground gas utility infrastructure, including work on mains, services, regulators, meters, and regulating stations
  • Accountable for driving field decision-making and coordinating with centralized scheduling, internal and/or external service providers, support departments and external agencies to ensure that work is performed as planned, permitted and scheduled
  • Customer service experience in field support
  • A solid mechanical and electrical aptitude
  • Develops and evaluates plans and criteria for a variety of project and activities and assesses the feasibility and soundness of proposed engineering evaluation tests, products, and equipment
  • Plans and directs tests associated with the Eversource Preventative Maintenance Program
Supervisor, Field Trucking
02/2007 - 04/2011
Dallas, TX
  • Analyzes and interprets electric test results on equipment, protection devices and control systems, etc.; recommends the course of corrective action to be taken
  • Provide technical expertise to projects groups for outage coordination and resource management and to Engineering regarding work sequencing and technical design & implementation
  • Ensures compliance with regulatory and company policies and procedures
  • Ensure adherence to safe practices by performing field safety audits, conducting department safety meetings, carrying out incident analyses and generating incident reports
  • Interfaces with external contractors, suppliers, other utilities and the ISO
  • Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance
  • Communicate progress at a cross functional leads level

Education


Everglades University - Orlando
2002 - 2006
Engineer's Degree in Construction Management

Professional Skills


  • Strong strategic thinking, communication (written & verbal), and collaborative skills to work effectively with teams throughout organization
  • Excellent strategic thinking, interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout the organization
  • Proven strong leadership skills and abilities
  • Excellent communications, leadership, interpersonal, written, verbal and collaborative skills to work effectively with teams throughout organization
  • Excellent math, leadership, interpersonal, written, verbal and collaborative skills to work effectively with teams throughout organization
  • Strong organization and project planning skills required
  • Strong interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.)

How to write Supervisor, Field Resume


Supervisor, Field role is responsible for organization, collaborative, inspections, performance, leadership, payroll, retail, training, integration, security.
To write great resume for supervisor, field job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Supervisor, Field Resume

The section contact information is important in your supervisor, field resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Supervisor, Field Resume

The section work experience is an essential part of your supervisor, field resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous supervisor, field responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular supervisor, field position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Supervisor, Field resume experience can include:

  • Ensures effective use of “people resources” by forecasting work force requirements, developing staffing plans, and delegating work task responsibilities
  • Demonstrated ability to establish rapport and productive working relationships with business partners, supervisors, subordinates, and peers
  • Delivers, plans, and executes safe, cost-effective facility operations
  • Supervisor/Management Experience: 0+ years
  • Valid Driver’s License (NON CDL)
  • Protects the safety of workers by interpreting policies, holding safety meetings, and training workers to prevent accidents or injury

Education on a Supervisor, Field Resume

Make sure to make education a priority on your supervisor, field resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your supervisor, field experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Supervisor, Field Resume

When listing skills on your supervisor, field resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical supervisor, field skills:

  • Excellent written and verbal communication skills (e.g., fluency, report writing, developing materials and presentations)
  • Directly related experience supporting engineering operations, including supervisory experience
  • Five or more years’ experience supervising bargaining and/or non-bargaining unit employees
  • Two years’ experience with the IBEW Collective Bargaining Agreement and the handling of labor and diversity issues
  • Apply good judgment and professional integrity in decision-making (BL-5)
  • Applies experience and subject-matter knowledge in area of expertise in the resolutions

List of Typical Experience For a Supervisor, Field Resume

1

Experience For Supervisor, Field Operations Resume

  • Maintain good working relationship with Sales and Customers to establish and maintain the company’s good professional image
  • Field Operations experience: 3+ years
  • Reviewing Com Data reports and matching driver’s receipts to ensure proper expense control for each driver and maintaining these files
  • Hires, manages and directs team members by providing and overseeing training/coaching, supervision, performance reviews and support
  • Responsible for appraisal of employee performance, rewarding, and disciplinary actions of employees, addressing complaints and resolving problems
2

Experience For Supervisor, Field Service Resume

  • Partners with various operating units within Cox Communications to ensure that customer/ department needs are being met
  • Involved in the hiring process, new hire paperwork, orientation, training, etc
  • Provide accurate estimates for resolving problems
  • Record all information associated with incidents, problems and/or requests in the ServiceNow ticketing system in an accurate and timely manner
  • Monitor Drivers Logs and DVIR’s on a daily basis to assure that drivers are in compliance and meeting regulations
  • Assure driver’s DOT files are maintained and updated as needed utilizing our web based company, JJ Keller
  • Provides high-level support and consultation regarding escalated placement concerns, student issues and communications to and from the FP Manager
  • Makes decisions regarding teacher candidates’ appeals through subject matter knowledge
  • Assists team with placement during high volume cohorts
3

Experience For Supervisor, Field Services Resume

  • Audit drivers logbooks, run tickets, trip reports, and hourly pay sheets daily before submitting
  • Maintain and ensure that the playing field is up to the professional level of the Pittsburgh Pirates and MLB standards
  • Represent the department as an active participant in various initiatives, projects and activities that directly impact eIT
  • Become an advocate for change and influence positive behaviour within your Peer group
  • Establish a track record of consistent delivery of quality products
4

Experience For Supervisor, Field Engineering Resume

  • Investigate issues within own service in detail
  • Provide general oversight and training for your staff on daily activities. Help ensure staff members adhere to procedures and makes recommendation for improvement. Mentor staff and provide input into performance evaluations
  • Work with the team to ensure KPI’s are met and escalated problems are quickly and properly addressed
  • Troubleshoot complex IT problems for customers on various software applications, hardware systems and provide desktop application support
  • Develop and maintain a high level of familiarity with eIT systems and services in order to accurately document incidents, provide support, and escalate appropriately
  • Work closely with management, business and customers to establish procedures for managing systems and troubleshoot/resolve system issues
5

Experience For Supervisor, Field Trucking Resume

  • Ensure Field Services documentation is properly maintained
  • Understand FMO’s Vision, business model and plans; integrate into daily communications, creating passion that is reflected in operational performance with a bias for results; set context for business plan direction, and a sense of urgency to deliver safe, reliable, and affordable customer service
  • Supervises the performance of Universal Home Technicians (UHTs) for a designated geographic location including installation and servicing of residential/commercial video (core and digital), high-speed internet, telephone services, and home security systems
  • Effective communication/interpersonal management skills
  • Interact effectively across functions in Mandarin and English
  • An excellent team player and team builder
  • Identifies customer concerns and resolves customer issues expeditiously and accurately and identifies trends and coaching opportunities for employees
6

Experience For Supervisor, Field Systems Resume

  • Improves field and office performance efficiencies by recommending improvements in methods, budget expenditures, equipment usage, and procedural modifications
  • Performs data analysis using appropriate tools and system transactions to improve efficiencies and support recommendations to management
  • Ensures the quality of installs, disconnects and repairs meet specified standards and customer expectations
  • Integrates new technologies and services into regular installation and service operations
  • Provides direction and participates in the repair of major technical problems and helps to resolve complex customer problems
  • Fosters collaboration and partnerships with the various workgroups
7

Experience For Supervisor, Field Asset Systems Resume

  • Assures the delivery of the highest quality services to end users, establishes, and maintains standards for satisfaction of the end users
  • Manages the field service operation to ensure that both short and long-term operation objectives and financial goals are met
  • Works in possible hazardous situations including, but not limited to, inclement weather, construction site environments, confined spaces, and various residential customer situations
  • Improves field performance efficiencies by coaching and developing proper trouble shooting and installation methods
  • Evaluates new, innovative ideas and technologies to provide coaching, training, developmental opportunities, and feedback
  • Ensures the quality of installs and repairs meet specified standards and customer expectations
8

Experience For Supervisor, Field Tech Resume

  • Performs regular job inspections and ride-along with Universal Home Technicians to monitor and assess technical and customer service skills, job quality and performance
  • Ensure and excels in customer satisfaction by managing the field service team to maximize the availability of customer’s products and systems for productive use
  • Inherent ability to learn new product services and business rapidly
  • Able to work independently with limited supervision in a dynamic environment
  • Able to drive, grow and excel the business expectation
  • Performs regular job inspections and ride-along with Vendor’s to monitor and assess technical and customer service skills, job quality, performance and GO95 compliance
9

Experience For Shift Supervisor, Field Operations Resume

  • Responsible for the preparation and monitoring of expense and capital budgets to assure cost effective expenditures in the department. Participates in long range capital planning
  • Supervises the daily work of assigned represented Washington Gas (WG) employees, as well as contractors involved in all aspects of the infrastructure maintenance processes,
  • Ensures that all phases of Field Operations meet or exceed Corporate, business unit, regulatory and project objectives and use sound implementation of Company policies and procedures
  • Provides leadership to Field Network Technicians regarding system problems, maintenance policies and
  • Oversees the successful and safe operation, maintenance, tie-in of gas mains and/or emergency response for an assigned region of the WG pipeline system
  • Leads the daily work activities and distribution of planned leak repair, and other pipeline infrastructure tasks among crews
10

Experience For Supervisor, Field Placement Resume

  • Procedures, FCC regulations and checks work methods and processes
  • Selects, manages, coaches, and develops a high-performance team
  • Develops improved Field Network Technician performance, productivity, and quality
  • Orders and creates invoices for equipment purchases
  • Has good vision with ability to see near and far, good depth perception and color distinction to properly attach or disconnect color coded equipment/peripherals
  • Establishes budgets and forecasts; assures operating costs remain within the approved budget

List of Typical Skills For a Supervisor, Field Resume

1

Skills For Supervisor, Field Operations Resume

  • Excellent interpersonal and leadership skills to coach, train and develop individuals to maximize performance and maintain team standards
  • Good interpersonal and communication, negotiation, analytical, presentation skills
  • Effectively manage and mentor Staff regarding response to requests, prioritization, and SLA management
  • Excellent organizational, communication and technical skills
  • Prior experience in DSD systems and Grocery Retail customers
  • Manage/organize time, information and resources effectively in order to meet deadlines and respond to requests on a timely basis; multi-task (ST-3)
  • Work effectively within a team environment (P-1, 5)
2

Skills For Supervisor, Field Service Resume

  • Prior experience in maintaining turf equipment
  • Continuous skills and knowledge enhancement in a dynamic technical environment is required
  • Prior professional baseball field management experience
  • Prior experience in field management for non-baseball events
  • Creative thinker with exceptional business, strategic, analytical, management and relationship management skills
  • Demonstrates competencies to complete a variety of tasks within and through a team of individual contributors determined functional goals
3

Skills For Supervisor, Field Services Resume

  • Demonstrated ability to comply with policies & procedures
  • Clean driving record and valid State driver license
  • Able to demonstrate ability to understand Federal codes, standards, operating procedures and safety policies
  • Able to provide a valid Minnesota Driver’s License and have a safe driving record as determined by the Company
  • Leadership experience providing support and guidance to team members
  • Collaborates with Mentors, Teacher Success, Li-censure and other WGU staff to ensure a valued student placement experience
  • Contributes to Field Experience policies and guidelines, and maintains region-specific Teachers College Field Placement articles
4

Skills For Supervisor, Field Engineering Resume

  • Minimum10 years’ experience
  • Experience in Telecommunications or related field
  • Strong knowledge of Microsoft Word, Excel & PowerPoint
  • Experience in a field service operation role
  • Generally 3 to 5 years’ experience in related field
  • Field Techician work experience perferred
5

Skills For Supervisor, Field Trucking Resume

  • Two (2) years of previous supervisory experience
  • Able to demonstrate mechanical aptitude
  • Working knowledge of financial concepts & principles including cash flow, NPV, IRR, ROI, Economic Profit, etc. (ST-1)
  • Direct management of Service employees including, but not limited to: training, performance reviews, recognitions, goal setting, and salary administration
  • Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations
  • Capable of obtaining all pertinent licenses for servicing fire suppression devices in multiple states
  • Ensures adequate staffing and training to meet departmental needs
  • Maintain a safe, orderly, and clean work environment. Report all injuries or incidents involving subordinates
6

Skills For Supervisor, Field Systems Resume

  • Familiarity with financial statements, including balance sheet, income statement, cash flow and footnotes thereto (ST-1)
  • Perform snow removal from around the ballpark perimeter during the off-season
  • Electrical utility maintenance, construction and testing
  • This is a camp-based position at the Firebag site
  • The shift schedule is a seven days on/seven days off rotation
7

Skills For Supervisor, Field Asset Systems Resume

  • PeopleSoft Financials - intermediate proficiency
  • MS Excel , Word, PowerPoint and Access - intermediate proficiency
  • Navigate and (problem solve) develop solutions to (ambiguous situations)
  • Sensitivity to and the ability to maintain confidentiality
  • Listen to others for opportunities to improve
  • Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas. Competencies Dealing Effectively with Direct Reports Delegation Directing Others Managing / Measuring Work Planning Sharing Information
  • Develops and schedules projects for efficient use of resources; materials, equipment, and employees
  • Oversight of physical plant and service vehicles
8

Skills For Supervisor, Field Tech Resume

  • Customer relations and resolution of customer issues
  • Coordinate with other Pirates' departments as directed by the Manager, Field Operations
  • Assist with field operations at Pirate City or other Pirates-owned locations as requested
  • Build relationships at various levels and influence decisions (BL-5, 8)
  • Solve problems, synthesize information from disparate sources to deliver comprehensive and actionable analysis. (BL-5)
  • Resolve conflicts / discrepancies positively and professionally
  • Commit to the first-time quality and accuracy in all work (ST-1)
  • Solve problems independently when appropriate
  • Be service oriented, attentive to detail and committed to achieve customer / company goals (BL-9)
9

Skills For Shift Supervisor, Field Operations Resume

  • Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets
  • Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
  • Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
  • Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas
  • Continue to reinforce the importance of developing a diverse workforce. Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
  • Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations
10

Skills For Supervisor, Field Placement Resume

  • Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
  • Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business
  • Implement effective communications at all levels of our operations
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas
  • Knowledge of company policies and procedures and management theories, practices, and trends, expert knowledge of process and operational areas
  • Implement effective reporting processes. Provide analysis and support to Production and/or Network Director with information required for various reports, budgets, and business plans
  • Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately
  • Continue to reinforce the importance of developing a diverse workforce

List of Typical Responsibilities For a Supervisor, Field Resume

1

Responsibilities For Supervisor, Field Operations Resume

  • Valid driver’s license, good driving record required
  • Experience in Telecommunications related field (Field Operations, Network/Engineering Operations). Certification is required in some areas
  • Maintain accurate equipment tracking by maintaining the inventory tracking system (SAP/BW) and ensuring proper paperwork flow
  • Provide reporting and goal setting on low-performing Assets/freezers
  • Coordinate all field communications to ensure that engineering and the program are aware of emerging issues
  • Assures inventory control and maintenance by rendering vehicle, tools and material checks on field service representatives
  • Coordinate with Product Support Engineering and the Program to ensure the efficient operation of the FSR program
2

Responsibilities For Supervisor, Field Service Resume

  • Coordinate as a Bell Boeing team for each site
  • Integrate logistical, engineering and operational activities associated with fielded systems throughout the system life cycle
  • Provide Asset training to the local sales team and reinforce leadership on asset-related activities
  • Assures the delivery of the highest quality services to end users while maintaining standards for satisfaction of the end users
  • Ensures that the system is maintained at a top performance level and ensures that all technical aspects of the system’s franchise agreements are met
  • Serve as liaison to the fleet: includes but not limited to communicate with fleet personnel, train and assist where required
  • Work closely with internal functional support to ensure that fielded personnel are properly trained, and that their administrative requirements are met
  • Responsibility for the utilization of EVM processes to ensure an integrated management system that coordinates work scope, schedule, and cost goals and objectively measures progress toward these goals
3

Responsibilities For Supervisor, Field Services Resume

  • Plans, manages, and implements all phases of midstream operations along with the daily monitoring of field operations related to minimizing downtime
  • Ensure tools, processes, and strategies used to develop logistics data are accepted Bell practices/processes; meet quality, program, and contract objectives
  • Interface with internal/external customers, partners and suppliers for logistics data development, integration, risks, issues, quality, technical accuracy, and/or life cycle support and sustainment effectiveness
  • Ensure compliance with configuration management of logistics data and products
  • Leads, mentors, and supervises field personnel on a daily basis
  • Develops and implements production optimization strategies
  • Assist in the development of maintenance task and documentation procedures
  • Supervise the daily work of assigned represented Washington Gas (WG) employees, as well as contractors involved in all aspects of the infrastructure maintenance processes
4

Responsibilities For Supervisor, Field Engineering Resume

  • Ensure that all phases of Field Operations meet or exceed Corporate, business unit, regulatory and project objectives and use sound implementation of Company policies and procedures
  • Ensure the completion of projects, within budgetary limitations
  • Oversee the successful and safe operation, maintenance, tie-in of gas mains and emergency response for an assigned region of the WG pipeline system
  • Ensure compliance with Federal, state and local codes
  • Lead the daily work activities and distribution of planned leak repair, and other pipeline infrastructure tasks among crews
  • Coordinate immediate/emergency response activities
  • Coordinate emergency response field operations to ensure customer, public, and employee safety
  • Establish guidelines and practices to ensure the maintenance of company facilities, by applicable regulations
5

Responsibilities For Supervisor, Field Trucking Resume

  • Proven extensive experience in appliance service field constructions operations, gas distribution, heating and air conditioning, pipe work, electrical wiring and controls, venting and ventilation, and the workings of gas equipment
  • Upholds the corporate affirmative action commitment and ensure compliance with all federal, state and local laws
  • Implements Field Operation’s strategic plan. Monitors plan results to ensure the highest level of customer driven, safe, cost effective, quality results that assure compliance with all internal and external codes, policy, procedures and standards
  • Participates in Field Operations development of department goals, expense/capital budgets and collective bargaining contract administration. Participates in a manner that supports department, company and corporate objectives, values and services
  • Cost effectively manages Field Operation activities to ensure the highest level of customer satisfaction. Initiates regular contact with internal and external customers to understand their needs and expectations and build positive relations. Resolves customer complaints in a timely and constructive manner
6

Responsibilities For Supervisor, Field Systems Resume

  • Manage and Coordinate the Trade Asset Movers and Maintenance program, including the hiring, training, and development of front-line Hybrid Movers and Trade Asset Movers
  • Experience required in related field (i.e. CATV technical experience)
  • Strong computer knowledge that includes, Microsoft Word, Excel, PowerPoint, etc
  • Experience in Telecommunications related field (Field Operations or Network Operations). Certification is required in some areas
  • Experience in Telecommunications field. Certification is required in some areas
  • Strong computer knowledge that includes, SharePoint, Microsoft Word, Excel, PowerPoint, etc
7

Responsibilities For Supervisor, Field Asset Systems Resume

  • Experience in Telecommunications related field (i.e. Field Operations or Network Operations). Certification is required in some areas
  • Telecommunications experience required in related field (i.e Technical Operations)
  • Demonstrated ability to tolerate inside and outside work environments
  • Schedule Trade Asset Maintenance/Movement activities in the field (M&R, displacement, disposals, audits) in response to business requirements
  • Manage labor pool within budgeted commitments
  • Manage Trade Asset equipment in the warehouse by ensuring proper inventory rotation, proper warehouse staffing to meet business needs, and adherence to the Certification program
  • Align with NRS on proper Asset placement and serve as local Asset expert to Sales
  • Manage communications with local sales leaders on Asset/freezer profitability
  • Liaise with 3rd party service providers to ensure timely adherence to Asset maintenance schedule
8

Responsibilities For Supervisor, Field Tech Resume

  • Provides direction and guidance in the day to day activities to assure adequate training and development for frontline employees and optimal performance of individuals and team
  • Functions as a change ambassador with front line employees to ensure a smooth transition through new processes and procedures
  • Provides team members with departmental and university expectations
  • Maintains communication with students, placement sites, placement coordinators and associates, mentors and other WGU staff
  • Acts as a liaison for WGU with outside institutions, vendors, and organizations
9

Responsibilities For Shift Supervisor, Field Operations Resume

  • Creates, extracts and analyzes reports for accreditation and placement processes
  • Complies with WGU and State(s) Department of Education through analysis and application of policy to meet the needs of the university
  • Analyze department performance data to create strategic action plans to improve & measure success
  • Presents data to state WGU Chancellors to determine areas of growth and challenges for Teachers College
  • Supervises all employees assigned to specific location; is responsible for the overall direction, coordination, and evaluation of this location
  • Proactively monitor all Service Jobs & develop a system that ensure appropriate contingent actions are taken
10

Responsibilities For Supervisor, Field Placement Resume

  • Meet All Service Key Performance Indices as lay down by Superior and in the Accountability Platform
  • Understand the established key processes; be proactive in streamlining processes within their assign areas, to improve Service Quality, Speed to Market & customers’ Satisfaction
  • Supervisory leadership experience of employees
  • Valid CA driver’s license or ability to obtain by first day of hire
  • Experience in Telecommunications related field (Field Operations)
  • Travel is required to meet business needs
  • Willingness to work a flexible schedule and to attend other meetings outside this schedule as required
  • Broad knowledge of aviation products and technical expertise to provide in-depth programmatic and technical view of ILS products and customer expectations is required

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