Subject Matter Expert Resume Sample

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Geovanny Harvey
9325 Tromp Path,  Chicago, IL
+1 (555) 981 1008

Work Experience

Senior Subject Matter Expert
03/2018 - PRESENT
San Francisco, CA
  • Ensure the liability product, pricing, debit card, rate automation and statement functionality and compliance needs are completely developed in the Rainbow banking systems on all touchpoints and are reflected in the Digital/Mobile build
  • Provide SME support for GIDA Fulfillment Centers, Information Security Officers, Application Developers, Business Sectors and Global ID Administration teams
  • Provides consistent service within established benchmarks contributing to achievement of business Client Service Commitments (CSC’s)
  • Support new application on-boarding activities such as validating proper request/approval methods, entitlement certifications, termination/disablement processes and other required controls
  • Provide level 2 system oversight/provisioning support
  • Deliver accurate information and guidance related to processes/procedures/policies
  • Proactively identify and recommend solutions to recurring errors and service gaps; acts as a referral point/Subject Matter Expert for service employees
  • Take ownership and accountability for the resolution of complex issues and concerns at the first point of contact; demonstrating a long-term perspective in addressing client concerns and
  • Regularly conduct client service/service partner reviews/analysis and as a result recommends action plans to enhance client experience
Subject Matter Expert
05/2012 - 01/2018
San Francisco, CA
  • We expect this employee to be knowledgeable in GCCS and related Fleet systems as well as the entire SPAWAR Atlantic PBLO operation for Fleet maintenance/ repair
  • We expect this work to be conducted in a timely and professional manner
  • We expect the employee to be a self-starter and to pursue self-education to remain current with industry trends, new technology, new equipment and capabilities
  • We expect the employee to keep manager and supervisors apprised of their progress, maintain ability to work well with others, adhere to contract requirements, and comply with company policies and procedures
  • Works with user groups to solve business problems with available technology including hardware; software; databases; and peripherals
  • Performs highly specialized technical coordination tasks associated with delivering cutting-edge technologies
  • Works with MDA user groups in Huntsville and across the Agency to solve business problems with available technology including hardware; software; databases; and peripherals
Junior Tax Subject Matter Expert
06/2007 - 02/2012
Boston, MA
  • Identify service/operational inefficiencies and make recommendations for value added enhancements to appropriate parties
  • Review all transactions/reports/documents to ensure compliance/adherence with policies/procedures/guidelines
  • Take full accountability for quality and accuracy of day to day job responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience, efficiency and effectiveness and operational risk
  • Provides day-to-day ISEA support to SPAWAR on multiple GCCS program equipment
  • Provides PBLO support to Fleet activities
  • Supports ATAC personnel with repair/condemn and DRMO decisions
  • Performs related work as assigned in an unsupervised, reactive/mission critical environment


Southwest Minnesota State University
2001 - 2006
Bachelor's Degree in Computer Science

Professional Skills

  • Exceptional interpersonal, team-building and communication skills, including presentation skills (i.e. experience with Microsoft PowerPoint, Visio, Project)
  • Excellent verbal and written communication skills and influencing skills at all levels of the organisation
  • Strong programming experience with VB skills, test tools development experience
  • Excellent communication skills, time management and leadership skills
  • Excellent active listening skills is strongly required
  • Excellent meeting and work session facilitation skills and experience
  • Computer software skills (MS Office), including advanced PowerPoint skills

How to write Subject Matter Expert Resume

Subject Matter Expert role is responsible for interpersonal, business, customer, leadership, technical, organizational, presentation, analytical, software, microsoft.
To write great resume for subject matter expert job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Subject Matter Expert Resume

The section contact information is important in your subject matter expert resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Subject Matter Expert Resume

The section work experience is an essential part of your subject matter expert resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous subject matter expert responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular subject matter expert position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Subject Matter Expert resume experience can include:

  • Great interpersonal skills; superior customer service skills; excellent multi-cultural communication skills
  • Very good Java coding and development skills including coding, testing, implementing, debugging, and documenting complex programs
  • Develop and deliver compelling presentations using data, graphics and effective storytelling and influencing skills to communicate insights
  • Excellent oral communication skills including but not limited to customer interactions, formal and informal training, and meeting facilitation
  • Strong consultative skills leading client workshops and Accounts Payable consulting engagements
  • Good written English, presentation and reporting writing skills as well as ability to confidently communicate across many levels of the organization

Education on a Subject Matter Expert Resume

Make sure to make education a priority on your subject matter expert resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your subject matter expert experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Subject Matter Expert Resume

When listing skills on your subject matter expert resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical subject matter expert skills:

  • Strong relationship-building skills, and the ability to influence, effectively manage and lead others
  • Strong oral and written communication skills. Ability to effectively communicate at all levels of an organization, including executive staff Required
  • Good organizational skills, interpersonal skills
  • Good testing and analysis skills including validating large volumes of data
  • Strong relationship building skills, highly engaged and a really good team player and tasks concurrently
  • Skilled in verbal and written communication Strong computer skills required; preferably Microsoft Word or Excel software applications

List of Typical Experience For a Subject Matter Expert Resume


Experience For Senior Subject Matter Expert Resume

  • Demonstrate initiative, strong leadership, and effective communication skills
  • Excellent influence and negotiation skills and experience
  • Strong writing, analytical, proofreading, research and organizational skills
  • Strong troubleshooting, analytical, problem- solving, and conceptual skills in SAP Basis
  • Excellent problem solving skills with an emphasis toward implementing solutions

Experience For Functional Subject Matter Expert Resume

  • Excellent summary writing and editorial skills
  • Skills in planning, prioritization, detail orientation and results focused
  • Strong writing, interpersonal, and client relations skills
  • Strong customer service skills to interface directly with prime customers and other industry partners
  • Good process and general communication skills
  • Prior experience and skill with Project Management
  • Good communication skills and the ability to write clear and concise reports

Experience For Technical Subject Matter Expert Resume

  • Excellent Microsoft Office Suite skills, specifically PowerPoint
  • Exceptional communication and collaboration skills and demonstrated ability to influence to ensure forward progress
  • The ability to work within a cross-functional team; strong interpersonal and communication skills for engagement with Senior Management and Key Stakeholders
  • Strong communication skills for information and negotation at various seniority levels
  • Demonstrated high level of skill and professional experience in Computed Tomography (CT)
  • Strong verbal communication skills: ability to articulate your creative process, thoughts and ideas

Experience For Kbosss LFX Range Development Subject Matter Expert Resume

  • Develop appropriate trainings, programs and systems documentation to support business needs. - Strong communication skills (oral & written)
  • Excellent verbal, written, analytical, and interpersonal communication skills
  • Excellent English language communication (oral and written) skills
  • Demonstrated group facilitation and collaboration skills
  • Excellent roal and written Japanese and English skills

Experience For Subject Matter Expert Technical Specialist Resume

  • Demonstrated ability to work collaboratively within a team environment and effectively with cross-functional teams
  • Excellent communication skills, both orally and written, are essential
  • Learn vendor management skills and develops expertise through formal and on-the-job experience
  • Outstanding personal and task management skills as the role involves covering multiple countries across APAC
  • Working effectively with client sales leaders, technical strategy leaders, and project managers to position, secure, and deliver quality projects
  • Collaborating with relevant stakeholders to effectively manage and implement change
  • Leads training and skills development initiatives as a subject matter expert, by defining training needs, developing training methods and ad-hoc packages

Experience For Logistics Subject Matter Expert Resume

  • Intelligence experience with analysis, reporting, and briefing in a DoD setting. 1 year experience using ArcGIS
  • Experience establishing and validating coating processes for mass production
  • Superb communication skills, written/verbal -- constantly used for presentation, coordination, team working, leading people and influencing clients
  • Strong experience in installing Oracle Analytics(OBIA/OACS/OTBI-E - inclusive of all the underlying component installations)
  • Exceptional written and verbal communication, presentation, coaching and mentoring skills
  • More than 5 years of enterprise architecture project management experience, preferably including experience managing projects within global companies
  • Experience with strong working knowledge of Windows/Unix/Linux/Mainframe environment
  • Generally, possesses demonstrated ability and experience in management consulting and cross-team facilitation at the senior management level
  • Experience with evidence grading and synthesis

Experience For GSS Finance Functional Process Lead & Subject Matter Expert Resume

  • Great customer service, communication and listening skills
  • Advanced computer skills required, including Microsoft Word,Excel, PowerPoint and Outlook
  • Proven experience/expertise in at least three (3) of the following: robotics, unmanned systems, artificial intelligence, cyber, C4ISR, and/or ground combat
  • Impeccable organisation, account planning and time management skills
  • Work effectively with employees and management of all levels (to include multi-national staff, superiors, ranking military officers)
  • Exceptional analytical, investigation, and problem-solving skills
  • Superior collaboration skills for working in a complex, non-hierarchical organizational structure
  • Preference would be given to candidates demonstrating a sound level of commercial acumen in addition to the core technical skills required
  • Prior experience handling portfolio planning and management developing multi-year S&T program plans is desired

Experience For Regional Subject Matter Expert Resume

  • Prior experience in materials science or materials engineering S&T fields are desired
  • Identification of key risks throughout the process and the provision of assurance that controls are effectively designed and executed
  • Analytical, decision analysis and communication skills to frame, appraise and recommend decision options
  • Analytical, situational and personal skills to negotiate most favorable outcomes
  • Effectively directs employees

Experience For Senior Engineer / Subject Matter Expert Resume

  • Provide value to our clients through enhancing the skills of the OSC consultants and enabling them to work as a team; and
  • Be a true SME among peers and recognize associates effectively
  • Manage own time and work effectively with other team members
  • Serves as experienced consultant with experience in supporting large projects related to the individual subject matter expertise
  • Ensure that Analytic Service components and services can be used effectively by the end user to include
  • Proven experience of working in a data quality and process management environment
  • Effectively communicate with customer via written correspondence in the Answers platform

Experience For SAP Product Lifecycle Management Subject Matter Expert Resume

  • Proven experience working with Agile SDLC methodologies including Scrum and KanBan
  • Speak effectively in front of executive-level audiences
  • Attention to detail and the ability to effectively multi-task in a deadline driven work environment
  • Communication skills for internal needs but also to face the customer,
  • A strong ability to understand, profile, validate, and analyze large data sets
  • Strong experience with the FAA System Engineering Manual
  • Demonstrated experience with the FAA’s and NAS EA
  • Quickly resolve problems effectively and to quickly make decisions to support customer queries

List of Typical Skills For a Subject Matter Expert Resume


Skills For Senior Subject Matter Expert Resume

  • Demonstrate professionalism, strong written and oral communication skills and the ability to work within a team and independently
  • Planning, organizational, and prioritization skills: Make the most of work time and take on additional tasks without affecting regular assignments
  • Demonstrated professional-level writing and editing skills for Web and traditional media
  • Excellent critical thinking and problem-solving skills and the ability to use analytics to identify trends and implications relevant to talent management
  • Good written English, presentation and reporting writing skills

Skills For Functional Subject Matter Expert Resume

  • Demonstrated strong leadership behaviors and in building strong collaborative, high performing team
  • Strong interpersonal, communication, organizational and decision-making skills
  • Manages own personal and professional development; seeks opportunities for professional growth and expansion of consulting skills and experience
  • Strong coordination skills – position involves facilitating meetings and processes cross-functionally
  • Strong leadership and coaching skills, ability to give guidance, to support and motivate a successful team
  • Good organizational and time management skills and ability to work towards meeting targets and deadlines
  • Excellent listening and written skills

Skills For Technical Subject Matter Expert Resume

  • Good people management and leadership skills; managing development, performance and technical competencies of the team
  • Strong interpersonal, communication and presentation skills, including the ability to communicate analytics to a non-technical audience
  • Possession of excellent analytical, writing, and interpersonal skills
  • Excellent analytical, research and problem solving skills
  • Excellent consulting mindset and related soft skills
  • Strong customer service skills; including ability to convey compassion for patients
  • Have exceptional attention to detail and excellent analytical, investigation, and problem solving skills

Skills For Kbosss LFX Range Development Subject Matter Expert Resume

  • Strong Interpersonal skills with emphasis on satisfying the Customer
  • Demonstrated high level of skill and professional experience in Magnetic Resonance Imaging (MRI)
  • Demonstrated communication skills including the ability to interact with leadership, patients and healthcare professionals in a variety of settings
  • Have exceptional attention to detail and excellent analytical, investigation, and problem-solving skills
  • Effective coaching and project management skills

Skills For Subject Matter Expert Technical Specialist Resume

  • Experience in technical skills: Java/J2EE, IBM HATS, Pega 6.X, Pega 7.X, CICS, knowledge in Mainframes, Salesforce, Oracle, DB2
  • Excellent communication skills in English (able to create and deliver presentations to audiences at all levels) proficiency in German is a nice to have
  • Able to take ownership of tasks and prioritize effectively
  • Strong written and verbal communication skills to project team
  • Strong leadership skills with the ability to motivate others to complete tasks Required
  • Excellent communication and negotiation skills and telephone manner
  • Articulate stories effectively, writing concise reports and/or creating visual briefs for non-experts, and delivering compelling business presentations
  • English speaking, reading, writing, and public presentation skills required

Skills For Logistics Subject Matter Expert Resume

  • Experience designing improved content management authoring experience for large content authoring community
  • Experience designing improved content authoring experience for large authoring community
  • Research and business aptitude -- effectively used for analyzing market segments, product potential, promotion, marketing and networking
  • Quantitative skills -- efficiently applied for forecasting, budgeting and accounting missions
  • Superior collaboration skills for working in a complex, non-hierarchical organizational structure. Able to respond to emerging issues and crises
  • Effectively train call center associates on the function including process, guidelines and utilizing client systems
  • Demonstrated experience in developing and profitably implementing disaster recovery programs
  • Skills including signal or target detection, estimation, classification, and sensor signal processing/phenomenology are desired

Skills For GSS Finance Functional Process Lead & Subject Matter Expert Resume

  • Highly developed decision making and problem-solving skills
  • Incident handling and crisis handling skills
  • Solid experience integrating Hybris with other applications using APIs
  • While the coding and development skills listed above are important, they are not as important as certain business knowledge and capability
  • Good understanding ofERP systems(preferably Microsoft Dynamics AX) and IT related topics. Experience with ERP systems implementation would be an advantage
  • Talent review – review buyers performance, plan for their career path and identify appropriate training to improve buyers’ skills/knowledge where needed

Skills For Regional Subject Matter Expert Resume

  • HEDIS experience, performing a wide range of functions with strong focus on data analysis
  • Proven project management, consulting and facilitation experience
  • Scenario writing skills required
  • Proven ability to work in multi-skilled teams, including customer, third party and wider Hitachi company teams
  • Exceptional analytical, investigation, and problem solving skills
  • Consistently challenge existing strategies and programs efforts to demonstrate relevance to established priorities

Skills For Senior Engineer / Subject Matter Expert Resume

  • Superior computer skills in document / manual development, Power Point and training briefs
  • Demonstrated experience with systems testing and evaluation principles, methods, and tools
  • Strong, broad technical industry knowledge and hands-on experience in the military ICT, engineering, communications, J2, J3 and ISTAR disciplines
  • Collaborate with the appropriate personnel for skills verification, ensuring that all Customer Service Staff are well calibrated
  • High level Skills in problem solving
  • Exceptional skills in the following areas
  • Demonstrated ability to establish strong working relationships at all levels of the organization
  • Proven effectiveness in fast-paced, demanding environment
  • Skills in Java scripting

Skills For SAP Product Lifecycle Management Subject Matter Expert Resume

  • Skills in database (SQL) scripting
  • Strong experience in the use of weapons simulators to deliver training
  • Exhibit people management and leadership skills
  • Collaboration/teamwork, Interpersonal relationship skills
  • Computer software skills (MS Office)

List of Typical Responsibilities For a Subject Matter Expert Resume


Responsibilities For Senior Subject Matter Expert Resume

  • Strong communications (oral and writing) and interpersonal skills
  • Strong interpersonal skills, ability to interface with all levels of the organization
  • Strong IT skills (required)
  • Client facing skills with senior executives (client and internally)
  • Assist with new client implementations by making full use of his/her technical GDS skills
  • Experience in the areas of OSS architecture, design and implementation for Customer Experience Management and Big Data analytics

Responsibilities For Functional Subject Matter Expert Resume

  • Build up other analysts’ skills and knowledge
  • Providing Remote Video Surveillance System (RVSS) operators with operational advice on being more effective in using IFT system
  • Reading and validating the relevant news articles based on specified client requirement briefs
  • Copyrighting and content creation capabilities and experience
  • Experience in writing training documentation and providing training
  • Experience in building testing frameworks and developing automation tests using Coded UI
  • Digital marketing experience – spanning internet, mobile devices, display advertising
  • Experienced with anticipating future sources of conflict and taking actions to address underlying causes
  • Actively involved with consolidating, analyzing, and synthesizing large amount of financial and non-financial information from numerous suppliers

Responsibilities For Technical Subject Matter Expert Resume

  • Experience of process design, functional process and system testing an advantage (UAT, service proving etc.)
  • Data analysis to support modeling and machine learning, which requires a strong statistical and analytical background
  • Strong background in Machine learning and Predictive Modeling (pattern discovery, cluster analysis, probabilistic models, etc.)
  • Experience, 3+ years of which included overseeing and coordinating all technical aspects of small to mid-size projects
  • Good understanding of procurement KPIs used in Imaging Systems Business

Responsibilities For Kbosss LFX Range Development Subject Matter Expert Resume

  • Good understanding of code versioning tools, such as TFS/GIT
  • Experience with web testing, web traffic monitoring tools like Selenium, Fiddler, Wireshark, Postman, etc
  • Skill in making oral presentations with clarity, accuracy, and concise articulation to assure precise understanding of technical content
  • Complete projects in an environment with diverse, competing, and sometimes conflicting priorities
  • Good understanding of customer strategic plans, value chains, regulatory environment, major stakeholders and requirements

Responsibilities For Subject Matter Expert Technical Specialist Resume

  • Solid Understanding of clinical practices and state/province requirements
  • Five (5+) years’ experience in providing security, privacy and internal controls support for Federal Government clients
  • Experience with Marketing Automation, Customer Analytics or eCommerce solutions in the Finance Sector
  • Hands-on experience in military aircraft maintenance and training
  • Excellent capability of representing in front of the customers and other departments
  • Language requirement: Good English capblity to use as working language
  • Good understanding of procurement process in SAP and around SMI and SMOI

Responsibilities For Logistics Subject Matter Expert Resume

  • Experience = Senior Engineer - Quality Assurance & Testing
  • Experience = Subject Matter Expert - Quality Assurance & Testing
  • Experience with Selenium software testing framework
  • Experience testing Web services, and Web API
  • Strong understanding of cross-browser compatibility issues and workarounds
  • Extensive experience successfully leading collaborative bodies that include largely volunteer membership
  • Demonstrate knowledge of claims and claims processing

Responsibilities For GSS Finance Functional Process Lead & Subject Matter Expert Resume

  • Has in-depth knowledge and experience in executing business processes, management and measurement systems
  • Experience with progressively increasing levels of responsibility in organizations
  • Experience demonstrating the ability to develop, edit, evaluate, manage, and publish technical documentation, program material, and doctrine
  • Experience of quality monitoring a major ERP system, preferably SAP
  • Business consulting experience with AEM
  • Experience providing expertise in complex policy development environment

Responsibilities For Regional Subject Matter Expert Resume

  • Experience communicating at all levels of an organization
  • Exhibit expertise in performing a specialized job, task, or skill
  • Demonstrated ability to manage teams and resource planning
  • Demonstrated thought leadership and initiative on developing new and innovative solutions to meet market challenges
  • At least four (4) years’ experience/expertise in telephony solutions, including implementation, deployment, and integration

Responsibilities For Senior Engineer / Subject Matter Expert Resume

  • Demonstrate IBM values within the OSC culture, as per ITD direction
  • Excellent knowledge of international accounting standards and specifically tax accounting related standards, such as US GAAP and/or IFRS, ideally Swiss GAAP
  • Experience with different industry BI tools and platforms
  • Advise in the development of the Academy's educational and scientific priorities and management processes
  • Maintains current knowledge of relevant developments in area of technical expertise to enhance MDA CIO support to Agency mission priorities
  • Expertise and experience with the cloud and services industries, including market, trends, and competition

Responsibilities For SAP Product Lifecycle Management Subject Matter Expert Resume

  • Production support experience as Oracle DBA or MSSQL
  • Three (3) years’ experience as a Medical Coder
  • Twelve (12+) years’ experience in the IT/government industry
  • Good understanding of Finance processes
  • Strong working knowledge of standards and protocols: TCP/IP, DNS, DHCP, Kerberos, RPC
  • Experience in Finance (required)
  • A proactive mind-set with experience in the related field
  • 8 -“ 10 years' experience in supporting the end-to-end personnel and pay functional processes for the USAF

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