Software Asset Manager Resume Sample
Ryann Reichel
68354 Nicolas Overpass,
Chicago,
IL
+1 (555) 684 2607
Work Experience
Software Asset Manager
04/2017
-
PRESENT
Phoenix, AZ
- Normal office working conditions in addition to plant sites both inside and outdoor environments
- Accustomed to maintaining and retaining strict adherence to confidential records and privacy
- Exemplary analytical and planning skills
- Able to monitor and manage progress of tasks
- Identify and communicate problems/conflicts in data
- Coordinate with Desktop, Server and Engineering Teams, the deployment of the Snow Inventory Agent across the RMS, enabling a consistent process for managing the hardware and software across all RMS platforms
- Support the development of clear, and normalized software catalog to integrate with ServiceCentral
- Data Analytics – Support and develop a analytics model which enables accurate and timing of both tactical and strategic decision making
IT Software Asset Manager
06/2012
-
03/2017
San Francisco, CA
- Knowledge of procurement principles
- Knowledge of asset management principles
- Knowledge of Information Technology support and functions
- Demonstrates effective use of Microsoft Excel to develop reports and charts for data analysis
- Strong and effective team player with demonstrated ability to communicate in a virtual team environment
- Work closely with EITSM Tools and Reporting team to generate metrics reporting for SAM KPI’s
- Use BMC Remedy to manage all desktop computing software licenses
MU Software Asset Manager Director
05/2008
-
12/2011
Philadelphia, PA
- Move data from tools on multiple networks to a centralized data repository to enable software management and reporting from a single source
- Manage and control all electronic software repositories (testing, operational, and retired) and acquire new software for testing or service development
- Provide recommendations to our customer to purchase licenses, use alternatives, or curtail usage (demand management) to maintain license compliance
- Manage enterprise program to identify and reallocate unused or underutilized software
- Work with our Configuration Manager to ensure currency of the license portion of our configuration management plan
- Periodically assess the configuration management system to determine if it contains sufficient functional capability to support the customer’s requirements
- Perform regular housekeeping of data in the configuration management system to maintain accuracy of data
- Investigate and take corrective actions as necessary with the goal of continual improvement of configuration management
- Provide reports of software audits, software license utilization, software renewal requirements, and other software management reports as required by the customer
Education
University of Kentucky
2003 - 2007
Bachelor's Degree in Related Filed Along With
Professional Skills
- Excellent analytical skills Research (data mining) and analysis skills
- Exceptionally strong written/verbal communication skills with demonstrated ability to influence a wide variety of audiences
- Excellent people skills and strong customer service focus
- Excellent verbal and written communication skills with the ability to effectively interact with stakeholders and leadership
- Excellent verbal, written and presentation skills to effectively translate and communicate complex technical information
- Proven outstanding customer service, influencing/negotiating skills
- Demonstrated organization, multi-tasking, and time management skills
How to write Software Asset Manager Resume
Software Asset Manager role is responsible for analytical, research, reporting, analysis, organization, leadership, excel, security, purchasing, auditing.
To write great resume for software asset manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Software Asset Manager Resume
The section contact information is important in your software asset manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Software Asset Manager Resume
The section work experience is an essential part of your software asset manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous software asset manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular software asset manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Software Asset Manager resume experience can include:
- Advanced data analysis and reporting skills using Excel and/or Power BI
- Prior experience and understanding of hardware and/or software asset tracking principles
- Excellent understanding of ISO 19770 to capitalize on building a strong SAM program
- Solid experience of software asset management and software purchase and licensing gained within a large company
- Communicates effectively and promptly to internal users software requests and review internal software entitlement vs usage
- Advanced data extraction, transformation and manipulation skills with Excel/Power Query
Education on a Software Asset Manager Resume
Make sure to make education a priority on your software asset manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your software asset manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Software Asset Manager Resume
When listing skills on your software asset manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical software asset manager skills:
- Excellent writing, communication, organization, and project management skills
- Strong prior experience with Microsoft Licensing is required
- Excellent spoken and written Business English skills and the ability to write clear and concise text for different audiences
- Possession of excellent verbal and written communication skills
- Excellent business English language skills
- Fully conversant with Microsoft Office Professional including Word, PowerPoint, Excel (advanced skills) and common diagramming tools
List of Typical Experience For a Software Asset Manager Resume
1
Experience For IT Software Asset Manager Resume
- Experience managing competing priorities successfully
- Data analysis skills including: excel knowledge, research work, analyzing reports, data reconciliation
- Effective use of SAM tools according to software processes and procedures to ensure Sky maintain accurate effective license positions
- Effectively present in front of a variety of audiences at all levels of the organization
- Proven end-to-end SAM experience, from inventory and entitlement inventory extraction to ELP and execution of software optimisation
- Organizing and managing multiple priorities and/or projects
- Learning agility, including a demonstrated ability to pick up and master business and technical subject matters quickly
2
Experience For Software Asset Manager / License Manager Resume
- Assisting in the development and maintenance of effective software asset management processes and procedures
- Strong knowledge utilizing and implementing software asset management tools, including automated discovery configuration
- Experience of creating and interpreting monthly reporting statistics for complex IT environments
- Experience managing or deploying software from a technical perspective
- Experience utilizing procurement system technologies, and understand license modelling to reduce the total cost IT assets and services
- Working experience in IT industry, preferably in banking IT
- Have a strong understanding of various software such IBM product(Websphere, MQ, DB2), Oracle, Symantec, Veritas products
3
Experience For MU Software Asset Manager Director Resume
- Experience in software licensing tools such as Flexera TAD4D/BigFix/ILMT
- Experience in software licensing, software acquisitions and software compliance
- Strong knowledge of the commercial attributes of software (license types, maintenance and licensing and usage rights)
- Solid understanding of software asset management tools and technologies
- Participate in the preparation and monitoring of the consolidated budget for software/licenses
4
Experience For Itam Software Asset Manager Resume
- Knowledge and previous experience of working with Snow as a SAM tool
- Strong commercial & financial understanding
- Experience with Microsoft Word, including Excel and PowerPoint
- Experience with software licensing in general
- Strong entrepreneurial spirit; a desire and willingness to "do whatever it takes" to get the job done
- Evaluate requests across the business to identify areas for consolidation, rationalization, and recommend how to maximize investment in software assets
- Develop and continuously enhance strong “trusted advisory” partnerships with internal stakeholders
- Experience in project management, negotiations related to enterprise software, SaaS, and other technology
5
Experience For Software Asset Manager GCR Resume
- Experience with license management and optimization tools, software discovery tools (e.g. MS SCCM, Remedy, CMDB, LANDesk, or similar)
- Experience with software entitlements
- Experience with software installation usage
- Ensure CMDB accuracy and effective CI record management
- Experience with License Management Solutions such as Flexera, Aspera, Eracent, or Snow Software
- Experience with License Management Solutions
6
Experience For Software Asset Manager, Senior Resume
- Demonstrated business acumen and the ability to drive technical projects to solve business problems
- Manage the manual creation and modification of IT asset records in the SAM tool and mature the effective use of it
- Consolidation of software assets
- Experience with Software Asset Management is an asset
- Experience in procurement or software asset management in a large multinational company
- Validate inventory accuracy inventories and reconcile them against other data sources to verify the accuracy of specified license metrics
7
Experience For Software Asset Manager Resume
- Collect, validate, and manage license entitlement records
- Validate the availability of software and licenses and track the deployment of software
- Experience in Software Asset Management and ITSM tools (CA Aspera, Service Now)
- Manage the response to software vendor audit or license validation requests, in conjunction with legal and commercial colleagues
- Validate requirements to create and modify IT software asset records and associated contract records
- IT Asset Management toolset experience
8
Experience For IT Software Asset Manager Resume
- Proficient in Microsoft Office and highly skilled in Microsoft Excel
- Articulating, formulating, measuring, and promoting the value delivered as a result of world class governance of IT software assets
- Identifying opportunities, defining, developing and launching digitize processes and documentation
- Working knowledge of software licensing models, cloud computing solutions and subscription-based agreements
- Tracking and communicating progression of Purchase Requisition until PO (Purchasing Order) is issued
- Liaising with GIS-HQ/Singapore & SEU/CPE (Sony Europe/Corporate Procurement Europe) regarding contract approvals
9
Experience For Software Asset Manager / License Manager Resume
- Working knowledge of the major vendor’s software licensing practices and metrics
- Working knowledge of software, licensing and compliance (SAM)
- Understanding of Procurement processes and the commercial aspects of hardware and software licensing
- Enjoying working together with different cultures
- Developing and managing programs of work across a matrixed, global environment
- Coordinating the internal and external software audits
10
Experience For MU Software Asset Manager Director Resume
- Processing RFQ (Requests for Quotes) from Software Vendors
- Initiating PRs (Purchase Requisitions / Purchase Requests)
- Performing invoice reconciliation exercises
- Performing compliance verification exercises
- Understanding of different SAM Tools in order to implement Vendor / Software Compliance
- Demonstrating industry leadership in SAM
List of Typical Skills For a Software Asset Manager Resume
1
Skills For IT Software Asset Manager Resume
- Excellent written and verbal communication skills together with excellent MS Office (Word, PowerPoint, Excel) skills
- A strong communicator with excellent interpersonal skills
- Effectively analyze software utilization and installation data to determine software compliance
- Detail oriented with clear verbal and written communication skills
- Prior Software Asset Management experience is required
- Excellent ability to work on multiple projects, priorities, and tasks independently
- Excited to learn new skills and innovate to further efficiencies
- Mandatory ability to communicate effectively with management, peers and customers, via email, phone and in face to face situations (written and verbal)
- Proficiency with interpersonal / communication skills (verbal and written)
2
Skills For Software Asset Manager / License Manager Resume
- Performing maintenance and subscription renewal validations
- Reporting: Experience of SQL Server Reporting Services or similar, Ability to navigate and interpret databases and data in third party products
- Providing budget validation support
- Proven working knowledge of the software marketplace and software licensing models and major software vendors and means of tracking and assessing compliance
- Data Entry- experience accurately processing, entering and transitioning large amounts of data using different systems/tools
3
Skills For MU Software Asset Manager Director Resume
- Good working knowledge of all major operating systems and hardware platforms
- Experience working with software licensing
- Proven track record of meeting time-bound objectives and performance metrics
- Experience reconciling data on large spreadsheets
- Previous experience using SNOW
- Responsible for effective implementation and maintenance of IT Asset Management procedures and working practices
- Experience of using ITSM software (eg; Remedy, ServiceNow or Ivanti)
- Previous experience of using of Snow License Manager
- Experience of working with legal contacts/agreements
4
Skills For Itam Software Asset Manager Resume
- Excellent ability to schedule meetings in a global environment being respectful of customer’s needs and time zones
- Management experience within a Customer facing position
- Experience with licensing terms and conditions with vendors and contract renewals
- Experience with software installation usage including
- Installation scanning experience (SCCM/Discovery)
- Experience with software compliance including
- Experience in a call center environment providing remote support
5
Skills For Software Asset Manager GCR Resume
- Solid licensing knowledge in at least one of the larger software publishers, such as Oracle, Microsoft, IBM, HP, or Adobe
- Work with all Sony entities regarding possible contract consolidations
- Advanced working experience of SharePoint to collect, store and organize data and documents and build/share software asset management related information
- Relevant work experience in an enterprise software company
- Experienced with CRM systems
- Experience with SCCM or similar scan data
6
Skills For Software Asset Manager, Senior Resume
- Detail Oriented Ability to manage projects for effective customer system support
- Previous experience in Asset Management or as a Business Analyst for Software licenses
- Experience with ServiceNow Software Asset Management Platform required
- Demonstrate your company’s management qualifications and capabilities to staff and supervise the engagement
- Load/validation of software licensing/purchasing and license entitlement data into the organization's software asset management system/process
- Identify risk points, mitigate and assist in finding cost effective resolutions
- Good in managing a variety of stakeholders
- Empathetic and good at building relationships
7
Skills For Software Asset Manager Resume
- Able to work in an environment with many competing priorities
- Service Delivery / Management experience of Software Asset Management in a complex / large scale internal and external environment
- Experience of Data Analytics is essential
- Extensive SLA (Service Level Agreements) Experience- analyzing current agreements, assessing risks, verifying compliance
- Work with software suppliers to identify the most cost-effective ways of purchasing licences whilst ensuring compliance with licence agreements
- Experience in business Operations pertaining to infrastructure Inventory Management (Purchasing and Fulfillment)
8
Skills For IT Software Asset Manager Resume
- Experience working in IT software procurement, purchasing and/or asset management
- Load/validation of software licensing/purchasing and license entitlement data into the organization’s software asset management system/process (SNOW)
- Experience working in Information Technology
- Experience and flexibility working with global remote team members
- Experience working in an environment within a UNIX/Linux, SQL and Oracle landscape
- Experience with capacity planning and various aspects of the discipline
9
Skills For Software Asset Manager / License Manager Resume
- Vendor Management- experience collaborating with a large number of vendors; this team works with over 200
- Experience with NGA’s acquisition tool
- Proven success in managing complex and multi-faceted programs with the ability to drive and execute projects through completion
- Business knowledge of cloud infrastructure with hands-on experience in supply chain management and enterprise asset inventory systems
- Experience with various program management best practices such as Agile Scrum or other iterative development models
- Experience with Flexera and SCCM or other IT Asset Management Inventory and Discovery tools
- Related experience in software asset management, traffic and/or supply chain management
- Bachelors in Computer Science, IT, Business Administration, or equivalent experience
- Excellent ability to document processes, procedures, definitions, and work-flows
10
Skills For MU Software Asset Manager Director Resume
- Experience in multinational environment and awareness of cultural differences
- Experience in Project Management would be an advantage
- Perform data validations on Discovery tools, SCCM and ServiceNow and other data sources
- Experience with software audits
- Enterprise tool experience. For example: ServiceNow, Remedy, HP Service Center
- Sufficient confidence and commercial experience to successfully negotiate with software licensors
- Experience with Flexera, hardware and software discovery, and software usage data
List of Typical Responsibilities For a Software Asset Manager Resume
1
Responsibilities For IT Software Asset Manager Resume
- Strong knowledge of software publishers’ licensing models and software deployment and user rights (e.g. Microsoft, Oracle, VMware, IBM, Adobe)
- Develop and continuously enhance strong trusted advisory partnerships with all internal stakeholders and business colleagues
- Working with Vendors and end users for submittal or Purchase Requisitions
- Managing professional correspondence
- Negotiating new contracts/renewals with support from Service Owner, Security and Legal as necessary
- Working knowledge of Flexera IT Asset Management tool
- Understanding of hardware and software lifecycle processes
- Understanding of upgrade and downgrade entitlements
2
Responsibilities For Software Asset Manager / License Manager Resume
- Working with technical teams to establish license implementation and deployment models
- Understanding of suite components and installation/usage compliance
- Understanding of Software contractual agreements and compliancy
- Determining license compliance
- Tracking purchase records
- Maintain current information for all corporate managed software titles, including: budgeting, compliance reporting and contracting strategies
- Software review and tracking leading to optimized budget Planning
3
Responsibilities For MU Software Asset Manager Director Resume
- Usage of NGA requirement, contracting, financial, and asset management tools to support software licensing procurement, inventory, and usage
- Problem Solving: Ability to encourage others in collaborative problem solving
- Develop and manage ongoing processes to track and allocate licenses to each operating company / division
- Management of libraries, toolset and data, ensuring housekeeping and maintenance is undertaken
- Manage overall tracking, vendor dashboards and scorecards, including On-time delivery measurements, RMA, Invoice Accuracy and others time critical metrics
- Work closely with Finance departments on budgeting and financial modeling for report and forecasts
- Collaborate with EUC on software packaging and enabling software products in the ServiceNow Self Service Catalog
4
Responsibilities For Itam Software Asset Manager Resume
- Advisory for licensing (identify savings opportunities for renewals, software licensing, and services)
- Provide regular insights and reporting to key stakeholders around licence compliance and usage, advising Technology leadership team on strategies
- Research, upgrade and downgrade parameters that impact client Right to Use (RTU) when creating or modifying software title counters
- Collaborate with IT Standards and End User Computing enabling software products in the ServiceNow Self Service Catalog
- Review all software procurements routed to SAM workflow via Ariba (escalating and adding IT Standards to Ariba workflow as appropriate)
- Adaptability in a constantly changing environment, ensuring all documentation of policies, processes and procedures are up to date accordingly
- Proficient technical understanding of Technology, including virtualisation and cloud delivery models
- Provide professional development of junior staff performing the role of counselor and coach, as well as providing leadership and support
5
Responsibilities For Software Asset Manager GCR Resume
- Describe your process for monitoring and controlling both progress and financial resources
- Appreciation of software discovery and inventorying across different operating systems (Windows, UNIX-based, and various flavours of Linux)
- Pro-Active: Self motivator needing minimal supervision but not afraid to ask questions
- Develop and manage a comprehensive software asset management program including desktop, server, and SaaS assets
- Assist Sourcing Managers with required information and documentation for negotiation and execution of agreements
- Expert problem solver. Finding simple answers to complex questions or problems
- Fluency using Microsoft Office products, especially Excel and PowerPoint
- Monitor licenses for compliance with purchases/agreements and alignment with organizational requirements, including follow-up checks for corrective action
6
Responsibilities For Software Asset Manager, Senior Resume
- Support SACM / SAM in the population of the CMDB and auditing to maintain accuracy
- Maintain Configuration Items naming conventions, identification standards for object types, environment, processes, etc
- Work with governance, performance and reporting to ensure suitable data and status reports are produced on schedule
- Reconciliation of Purchase Orders and Account Payable Invoicing
- Run a weekly Operations project meeting to go over all strategic projects and inventory updates
- Work closely with vendors to improve sourcing, cost and lead time
- Collaborate with TI Business Support on the Expiring Contract report for software renewals
- Collaborate with FOMs/FOT’s on Software access/installation/licensing/catalog/keys, etc
7
Responsibilities For Software Asset Manager Resume
- Support end users with software licensing issues
- Review, research and action all Software Tasks in ServiceNow: (P2P, Software, Sourcing)
- Supports internal improvement projects to implement new technology and process improvement, ensuring compatibility and integration with other processes
- Enhances customer service by increasing speed of response time
- Provide IT Asset Management process measurements for management reporting
- Maintain accurate view of software license risk for reporting to Corporate Control
8
Responsibilities For IT Software Asset Manager Resume
- To work closely with the relevant teams to ensure that operational processes relating to Software Asset Management are maintained and reviewed regularly
- Raise Purchase Requisitions for software using Fusion & manage the lifecycle of software licenses
- Assist Procurement & support functions with server/laptop queries and investigate new and existing requests
- Basic knowledge of software licensing model and terms for major software publisher; such as IBM, Microsoft, Oracle, Symantec
- Assist with the procurement and tracking of software
- Manage Software license tooling and ensure full installed base detection
- Perform continuous enhancement, automation and periodic regular software usage reporting to the Business owner and drive software reconciliation and compiiance
9
Responsibilities For Software Asset Manager / License Manager Resume
- Drive software optimization and tracking to maximize software usage
- Assist Procurement Team in managing third party software vendor audit & compliance
- Collaborate with Business users, IT Engineering and Operations Teams on IT Software Asset Management (SAM) needs
- Understand and continuous stay abreast of various licensing models, e.g. Server, Virtualization, Cloud, Enterprise, Capacity, Users, Session etc
- Knowledge of various servers type in physical and virtualization setting such as AIX, Wintel x86, Oracle Sun )
- Operationally manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings
- Support the strategic, tactical and commercial discussions and decisions that affect software and licenses (according to vendor interaction model)
- Participate in negotiations and supplier dialogues with the supplier, external partner(s) and IT purchasing when applicable
10
Responsibilities For MU Software Asset Manager Director Resume
- Be updated within the area (new licensing models, trends and be part of communities etc)
- Initiate raising of Purchase Orders in GIS-HQ/Singapore and GIS-EU
- Budget monitoring and escalation to Service Owner & Global Control when required
- Identify and manage approved and unapproved purchasing processes within the organization
- Provide SAM analytical data and insights for strategic IT planning
- Develop and maintain working relationships across all business units to ensure that software use is disclosed and controlled
- Assist with development and creation of Software Compliance Program Metrics & Reporting
- Knowledge and understanding the software license models and license related terms
- Check for softwares that are being accessed via Remote Access/VPN/Citrix
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