Software Asset Management Resume Sample
Lisa Conn
324 Douglas Plains,
Detroit,
MI
+1 (555) 255 7970
Work Experience
Software Asset Management Specialist
02/2017
-
PRESENT
Boston, MA
- Provide regular reporting , both pre-designed and ad hoc, from multiple data sources and develop critical analyses of our customer’s software strategies and entitlement positions
- Experience in an IT role with at least one-year direct experience with Software or Asset Management
- Support development and execution of core team services including data access, gathering, interpretation, analysis, and reporting
- Interpret Visa's software license agreements and identify rules, obligations, and product metrics to ensure compliance with all software licenses agreements and software usage. Translate technical data elements to capture license compliance
- Verify software deployment data by combination of discussions with the line of business owners and leveraging of software discovery tools, identifying under-deployments for potential cost savings and over-deployments that require the acquisition of additional rights
- Assist business line staff in monitoring and ensuring software contract compliance and performance between departments and vendors. Work with team leadership, business groups, and accounting staff to analyze and resolve complex issues associated with software licensing rights. Ensure technical staff can deploy software
- Gather requirements and develop reports for internal customers. As part of the vendor scorecard process, facilitates and participates regularly in meetings and discussions between the vendor and appropriate System and/or customer resources
- Execute Policy and Process in support of ITAM Program goals. Promote the IT Asset Management program and assist in setting program goals
- Experience in conducting software vendor audits and negotiations on behalf of a software vendor or for a 'Big 4' firm
Software Asset Management Analyst
06/2014
-
08/2016
Detroit, MI
- The analysis of exception data to identify potential compliance issues; investigation of and reporting on licensing issues and remediation options
- Control gap analysis to identify root causes of incorrect licensing and recommend remedial actions
- Review existing software contracts for various licensing terms and record information in licensing database
- Research and standardize vendor, software and version names in our internal software catalog
- Work with Engineering and other stakeholders to present pro-active ideas for software lifecycle management
- Oversee Software Sales Tax self-assessments made by the team
- Operational and administrative activities as needed
- Support JPMC’s strategic vision for data quality management and governance
Software Asset Management Intern
03/2009
-
02/2014
Detroit, MI
- Advanced interpersonal skills, ability to work effectively with internal contacts and vendors
- Verify software deployment data by combination of discussions with the line of business owners and
- Assist business line staff in monitoring and ensuring software contract compliance and performance
- Solid knowledge of the plans, processes and activities within the functional area in IT and IT Consultancy
- Strong ability influence others
- Possess a great understanding of the relevant systems, local laws and regulations where applicable, for the IT and IT Consultancy area
- The design, development and regular generation of SAM reports to communicate and monitor compliance, liability and budgetary data
Education
George Fox University - Boise Center
2004 - 2009
Bachelor's Degree in Business
Professional Skills
- Excellent verbal and written communication skills with emphasis on customer service, including experience handling
- Strong analytical ability and demonstrated problem solving skills
- Excellent verbal communication, collaboration, and facilitation skills across multiple locations
- Strong cross-functional team leadership skills
- Excellent oral, written, and presentation skills. Technical documentation is a requirement of the position
- Strong Excel skills – ability to analyse and manipulate data in to reports
- Strong data management skills, including spreadsheet-based data and relational databases (SQL)
How to write Software Asset Management Resume
Software Asset Management role is responsible for advanced, presentation, excel, reporting, analysis, microsoft, organization, analytical, documentation, research.
To write great resume for software asset management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Software Asset Management Resume
The section contact information is important in your software asset management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Software Asset Management Resume
The section work experience is an essential part of your software asset management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous software asset management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular software asset management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Software Asset Management resume experience can include:
- Influence software publisher’s/provider’s licensing policies and practices to align with business requirements, reduce complexity, and mitigate risk
- Generate and present license compliance reports (regularly or upon request) by leveraging existing software asset management tool and software discovery tool, evaluate business/ financial impact, determine the Bank’s current license position and communicate results and recommendations to management, business and technology units and legal
- Highly effective speaking, listening, writing and interpersonal skills
- Possess strong analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information
- Strong organizational, analytic, and complex problem solving skills
- Service-oriented with ability to interact with all levels of management regionally, through excellent presentation and interpersonal skills
Education on a Software Asset Management Resume
Make sure to make education a priority on your software asset management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your software asset management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Software Asset Management Resume
When listing skills on your software asset management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical software asset management skills:
- Strong organization, planning, and execution skills
- Outstanding project management and organizational skills, including ability to handle multiple projects simultaneously
- Experience negotiating terms and conditions of software agreements with vendors and a good understanding of software licensing issues
- Demonstrated experience using Microsoft Excel and Access
- Demonstrate excellent attention to detail and focus on delivering high quality work
- Advanced data analysis and reporting skills
List of Typical Experience For a Software Asset Management Resume
1
Experience For Software Asset Management Analyst Resume
- Strong quantitative, analytical, organizational and problem solving skills
- Works to reduce overall budget expense by managing licensing effectively
- Demonstrated experience in defining and implementing new processes and ideas
- Extensive experience delivering Effective Licensing Position consultancy to various size organizations
- Experience in process optimization experience through Continuous Improvement using standard methodologies
- High level of written and oral English communication skills
- Affable, credible and can communicate effectively with clients and colleagues
- Communicate effectively with IT employees, peers, executive managers and vendors
2
Experience For Software Asset Management Specialist Resume
- Experience of complex data centre licensing matters such as CPU and core metrics, virtualisation and clustering, and cloud licensing
- Strong understanding of software contracts as well as software licensing models, product use rights and terminology
- Experience in supporting software compliance reviews for regulatory, vendor audits and internal auditing compliance efforts
- Experience dealing with large amounts of data, including interpretation and presentation
- Assess a company’s effective licensing position to help identify cost savings opportunities relating to software and maintenance
3
Experience For Senior Software Asset Management Analyst Resume
- Conform to shifting priorities in a high pressure environment
- Experience software packaging and deployment to an enterprise
- Experience of software contract audits (either working in-house or from an execution standpoint)
- Experience with software discovery and asset management tools
- For non-discoverable software, identify product owners and validate license usage
- Experience with Configuration Manager 2012
4
Experience For Analyst, Software Asset Management Resume
- Information Technology experience
- Experience in Amazon Web Services (AWS) or other Cloud provider
- Able to assimilate and interpret technical language. Has a good knowledge of current technology
- Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
- Experience with software inventory systems is desired (e.g. Aspera SmartTrack)
- Be a quick learner, self-motivated, and have a strong proactive mentality
- Data analysis and strong use of Excel and Tableau to compare data from multiple sources as well as present findings to Management
- At least two years of Senior Software Asset Management experience in an enterprise organisation with a retail focus
5
Experience For Software Asset Management Lead Resume
- Demonstrate extensive knowledge of software asset management tools such as BMC Remedy, Aspera SmartTrack, Snow, Flexera, ServiceNow, SCCM and Airwatch
- Display good initiative and the ability to suggest and implement improvements
- Senior- level experience of vendor or third party supplier management
- Experience in an IT Asset Management role
- Experience in an IT Asset Management practitioner role
- Experience playing a significant role in vendor software audits (Required)
- Experience working with multiple teams to establish and champion new processes
- Experience in software license management
- Experience with Software licensing, EULAs
6
Experience For Senior Associate, Software Asset Management Resume
- Strong licensing knowledge of Software vendors: Microsoft, Oracle, Symantec, IBM, VMWare and SAP
- Great communication Skill (Listening, Verbal, Written)
- Proven track record in leading positive team dynamics that drives efficiencies in throughput
- Validate knowledge-base entries to ensure consistency of processes
- Owning and driving vendor initiated and internal software licensing audits
7
Experience For Software Asset Management Administrator Resume
- Assisting groups within and outside of IT with software purchasing and licensing knowledge
- Contributing to the development of policy and processes for managing the software asset lifecycle for software
- Collaborating with IT teams on improving our SACM Processes
- Engaging Managed Service organizations to address quality packaging and deployment creation and process concerns
- Developing, implementing a software asset management program
- Developing and implementing software asset management best practices
- Understanding of software licencing best practices
- Providing advice on best practice licensing to software stakeholders across IT&S for both on premise & cloud environments
- Influencing the strategic development and daily operation of the organization’s software asset management processes and systems
8
Experience For Solutions Manager Software Asset Management Resume
- Understanding of regulatory compliance requirements related to software asset management and software audit practices
- Working knowledge of Snow Software License Manage and Service Now
- Transforming software asset management policies and processes to accommodate SaaS
- Amending Software License Baseline for software product changes to the Contract Software List
- Operating said governance in order to ensure BDUK has full control over its enterprise computing software assets and associated licencing
- Identifying required remediation activities in order to restore Macquarie’s compliance position with software vendors
- Leading and influencing the strategic development and daily operation of the organization’s software asset management processes and systems
- Interpreting Software license types and models
9
Experience For Senior Manager, Software Asset Management Resume
- Understanding of various license models and able to apply and monitor those in real time
- Performing detailed analysis of contract/license terms, usage and entitlements
- Leading new efforts and processes to ensure software compliance
- Develop optimization plans utilizing existing contract, license & maintenance data including competing products & harvesting opportunities
- Assist Contract Manager and/or Purchasing/Procurement Manager in developing and implementing all software purchasing policies
- Assist in training Techforce in Hyderabad, Dublin, Japan and elsewhere in EMEA/APAC regarding license and request handling
- Subject matter expert, assisting groups within and outside of IT with software purchasing and licensing knowledge
- Drive cost savings out of remodeling software licensing agreements and usage patterns. Knowledge of Oracle, SAP and Microsoft licensing information
- Ensure IT&S is correctly interpreting and modelling its licensing position for their portfolio of contracts/products both on premise & cloud
10
Experience For Specialist, Software Asset Management Resume
- Designs and executes strategies for managing and optimizing software asset usage
- Design and implement approaches to meeting client requirements according to specific organizational and technology environments
- Assist JS with establishing Internal Use Software (IUS) accountability program and ensuring the program is audit ready
- Serves as one of the corporate go-to resources for licensing questions pertaining to the major software vendors
- Software entitlement tracking using ServiceNow (SAM Pro)
- Ability and comfort in making decisions alone and being accountable for them
- Proficient in creating and utilizing complex Excel documents and Access databases
- Support service and incident handling in a ticketing system
- Communicate with requester according to above, including super users, super user networks or SMEGs
List of Typical Skills For a Software Asset Management Resume
1
Skills For Software Asset Management Analyst Resume
- Intermediate to advanced Excel skills - using formulas and macros, building reports, and compiling CSV data sets for upload to databases
- Manage a small team - allocating work, mentoring junior team members and completing staff performance reviews effectively and efficiently
- Define and conduct ongoing research and analysis in software asset management trends, processes, skills, and best and next practices
- Proven experience of contributing to the success of a range of midsize-to-large initiatives
- Effectively communicate software upgrade and licensing strategies to team members and stakeholders in a timely and clear fashion
2
Skills For Software Asset Management Specialist Resume
- Working experience in an Global organization managing multiple senior level stakeholders
- Skill analyzing, interpreting, and matching data from multiple sources
- Significant experience with software asset management tooling, including discovery tooling (SCCM, ILMT, etc.)
- Experience working with global procurement teams in getting a Software contracting database updated at all times
- Experience in conducting audits, creating risk assessments and implementing remediation
- Experience with using reporting tools to build complex reports
- Experience with interpreting data models and querying SQL databases
3
Skills For Senior Software Asset Management Analyst Resume
- Experience collaborating with IT teams and understanding of IT infrastructure
- Strong understanding of SAM best practices, including ITIL, IAITAM, and ISO 19770
- Experience managing SAM implementation suppliers and engaging with the businesses
- Have experience of managing and coaching more junior team members
- Experience using or maintaining cloud-based tools or accounts (software-as-a-service)
- Solid working knowledge of current IT technologies, licensing, and data privacy regulations
4
Skills For Analyst, Software Asset Management Resume
- Experience managing a globally dispersed team
- Work with Server team to advise on deployment models for most efficient, cost effective licensing
- Define, maintain, and improve processes and procedures core to SAM best practices, including effective lifecycle management of all specified software assets
- Experience with making recommendations on cost savings strategies to the license and asset management process
- Develop, test, and implement new processes or tools to facilitate more efficient and effective ways of working
5
Skills For Software Asset Management Lead Resume
- Strong knowledge of the commercial attributes of software (license types, maintenance, payment models, and licensing and usage rights)
- Three years’ experience with Microsoft technologies, licensing and the Microsoft channel
- Strong knowledge interpreting contracts and conditions
- Experience with auditing, cost savings/avoidance is critical
- Experience in a software audit or software consulting role
- Strong understanding of the different ways software can be deployed in a large organization
- Bachelors in Computer Science, Information Systems/Technology, Engineering, or equivalent work experience
6
Skills For Senior Associate, Software Asset Management Resume
- Experience using G-Suite apps (Google Drive, Docs, Sheets, Slides, Keep)
- Experience in documenting processes for Technical/IT related functions
- Direct work experience in a license management capacity, including all aspects of strategy development and execution
- Experience interpreting Software license types and models
- Experience with one or more of the following Software Asset Management Tools
7
Skills For Software Asset Management Administrator Resume
- Experience interpreting Software license types and models
- Strong analytical and problem-solving competency
- Experience working with global Legal teams
- Demonstrate a track record of developing successful relationships with key client stakeholders
- Experience with working in a global organization with resources around the world
- Experience in financial planning & analysis
- Experience in working with a license management tool
8
Skills For Solutions Manager Software Asset Management Resume
- Professional experience managing projects and project teams
- Experience interpreting software contracts, EULAs and Open Source licenses
- Experience in implementing software asset management governance policy and processes
- Collaborative teamwork, good at sharing data and two-way communication
- Knowledge and experience managing Microsoft SPLA agreements
- Experience using SQL and large dataset
- Experience working with asset management tools
- Experience in licensing audit, true-ups, and contract renewals
- Solid understanding of the life cycle management of IT assets
9
Skills For Senior Manager, Software Asset Management Resume
- Experience with and/or understanding of Configuration Management
- Demonstrable experience of working within ITIL aligned Service Management organisation
- Considerable experience of working in Software Asset Management
- React to vendor audits in co-operation with Procurement, working with many data sources and contacts within BP to produce evidence of compliance position
- Commercial experience with major software vendors, including audit and, compliance aspects, within a large scale organization
- Experience with ticketing tool is desired (i.e. Remedy)
- Experience in Accounts Payable concepts, including cost centre allocations
10
Skills For Specialist, Software Asset Management Resume
- MS Office including Microsoft Visio experience is required
- Team player with experience working in a team-oriented, collaborative environment
- Experience in integrating software management controls and processes in day to day IT operations and projects
- Experience working with Tier 1 software vendors e.g. Microsoft, SAP or ORACLE
- Customer Service - demonstrates a Can Do approach to delivering a high quality customer service
- Perform routine effective license position audits to assess risk profile of software used in Salesforce and incoming mergers and acquisitions
- Identify opportunities to leverage existing relationships/contracts and/or consolidate /co-term s/w requests
- Experience in Accounts Payable concepts, including cost centre allocations and the creation of payment vouchers
List of Typical Responsibilities For a Software Asset Management Resume
1
Responsibilities For Software Asset Management Analyst Resume
- Possess strong communication skills, both written and verbal; comfortable and credible with executive audiences, internal stakeholders and external vendors
- Good research & analysis skills
- Interface and influence effectively with diverse stakeholders and with all levels of employees/management
- Good understanding of business processes, commercial and relationship management
- Performs financial analysis for acquisition cost-effectiveness
- Experience with Ariba Contract Management tools desired
- Demonstrated ability to diagnose problem areas, identify improvement opportunities and implement realistic solutions within time constraints
- Experience in a business/data analyst role within IT or technology-related function
2
Responsibilities For Software Asset Management Specialist Resume
- Experience in software asset management
- Basic System Administration experience with Windows and Linux/UNIX
- Tware asset management experience required
- Experience with current SACM methodologies
- Experience with SQL and SRSS
- Some experience with Powershell, .Net, or other development technologies
- Some experience with Amazon Web Services and ServiceNow
- Generating interest; articulating, formulating, measuring, and promoting the value delivered as a result of world class governance of IT software assets
3
Responsibilities For Senior Software Asset Management Analyst Resume
- Understanding/appreciation of software licensing and its influence on risk management
- Monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts
- Supporting the management and strategy of software vendor audits
- Providing daily and long-term strategic management of software and technology-related hardware within the organization
- Understanding of Information Technology environment
4
Responsibilities For Analyst, Software Asset Management Resume
- Understanding of key physical & virtual open systems and mainframe hardware data attributes (processors, cores, LPARs, etc.)
- Assist with the bidding process including response documents such as RFI, RFP and full proposal
- Produce Software Compliance Reports at organisational level as required utilising data from the discovery data, and SNOW tooling
- Normalize, Flexera FlexNet Manager Platform, and Active Directory, as well as Unix/Windows Operating systems and networking
- Accountable for accurate forecasting and planning of software spend
5
Responsibilities For Software Asset Management Lead Resume
- Audits software licensing usage reporting versus organization needs
- Conduct software license installation and usage research in support of purchasing, contracting, and license compliance requirements
- Direct and manage software product contracts from beginning to end, including procurement, development, service control, and consultants
- Compile and maintain inventory of company software and systems assets for the purpose of tracking their corresponding licenses
- Gain a working knowledge of BNYM Asset Management system, SmartTrack
- Apply maintenance/upgrades to existing licenses
6
Responsibilities For Senior Associate, Software Asset Management Resume
- Implement and manage production of software asset life cycle management status reporting, metrics and benchmarks
- Gather life cycle transaction costs to incorporate into all sourcing decisions
- Actively assesses risk and cost take out opportunities and makes recommendations to senior leadership for adding products into the scope of the SAM program
- Responsible for continuous improvement of SAM program and tracking against the Kronos SAM roadmap
- Data integrity monitoring and audit procedures/methodologies
- Financial understanding and commercial awareness
- Participate in technical projects assisting support teams
- Assists in device refresh (Lifecycle) efforts including system device images
7
Responsibilities For Software Asset Management Administrator Resume
- Assists in testing new functionality of ServiceNow, PeopleSoft, and other IT Asset Management support tools
- Point of contact for any SAM or licensing related questions
- Microsoft Software Licensing/Software Asset Management accreditation
- Implement procedures for tracking company assets to oversee quality control throughout their lifecycles
- License deployment and retirement (sun-setting)
- Develop and publish reporting and metrics to monitor program health, promote best practices, and support core operational activities
- Conduct software license research to support purchasing and contract requirements
- Responsible for the collection and tracking of IT Software and Hardware maintenance renewals
- Identify savings opportunities for renewals, software licensing, and services. Follow through with vendors and Shire to obtain identified savings
8
Responsibilities For Solutions Manager Software Asset Management Resume
- Collect information for budgeting, software compliance & inventory, and cost comparisons
- Engage vendors as needed in partnership with Sourcing to provide a clear vendor management strategy from IT
- A base understanding of the lifecycle of a software asset
- Communicate technical needs in working with remote data systems and integrations through API
- Manage and participate in proactive continual improvement initiatives; moving toward a more proactive CSI process
9
Responsibilities For Senior Manager, Software Asset Management Resume
- Conduct trend analyses to identify potential points of service failure, launching service improvement actions that provide solutions to the perceived exposure
- Clarify licensing models, rights and restrictions
- Assist coordinating JS involvement in software related enterprise license agreements (ELA) (ie Adobe, Cisco, Microsoft, etc.)
- Knowledge of Software Licensing structures
- Familiarity with hardware technology and configurations including virtualization
- Knowledge of SQL queries and Python/Pearl/Shell or other scripting languages to collect and manipulate data
10
Responsibilities For Specialist, Software Asset Management Resume
- Take direction and be self-directed in executing against plans
- Confident licensing software user i.e. SNOW, Eracent and its likes
- Provide consultative software acquisition support, software inventory management support, and management and monitoring of software license usage data
- Have clear understanding of the software contract. Be the subject matter expert and have end to end knowledge of the product/ contractual relationship
- Monitor licenses for compliance with organizational needs and requirements, including follow-up checks for corrective action
- Extensive knowledge in software/ hardware technologies, data analysis and project management
- Meticulous with great eye for detail
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