Shift Lead Resume Sample
Priscilla Kirlin
59728 Gia Way,
Philadelphia,
PA
+1 (555) 546 2170
Work Experience
Shift Lead
03/2016
-
PRESENT
Phoenix, AZ
- Daily interactions with all Operators on the production floor
- Schedule daily schedules and tasks with Operators
- Communicate with co-workers the status of the current product at hand, mixing QA results, coating QA results, pressing QA results, slitting QA results, and damaged rolls, verbally either directly or through a two-way radio
- Responsible for scheduling staffing needs for vacations and sick days with the operators
- Help and assist the maintenance tech on repairing and/or replacing equipment when needed
- Proactively schedule staffing for any downtime for clean-up, change-overs, scheduled maintenance repairs
- Manage and coordinate raw materials for use in production
- Competent in all Shipping & Receiving activities
- Evaluates work requirements and implements directives
Clinical Shift Lead Technologist
01/2011
-
09/2015
Los Angeles, CA
- Adheres to established schedules and deadlines
- Intuitive and able to identify improvements required to streamline processes
- Effectively interact with shift, managers and other departments at the facility
- Functions within established corporate and regulatory guidelines
- Present a positive image of Heritage-Crystal Clean to fellow employees, external contacts, the general public
- Regularly required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms
- Frequently required to stand, walk, sit, and stoop, kneel, or crouch
- Working conditions are: 90% manufacturing environment, 10% office environment
- Regularly exposed to wet and/or humid conditions, airborne particles
Incident Manager Shift Lead
04/2005
-
10/2010
Philadelphia, PA
- Noise level is usually loud in manufacturing environment and moderate in office environment
- Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler or freezer
- Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization
- Frequent lifting / carrying (10-50 lbs.)
- Frequent pushing / pulling (50-300 lbs) and frequent bending and stooping
- Frequent handling / gripping (parts, tools, etc.)
- Frequent Bending and Stooping
- Coordinate teamwork according to products and activities volume
Education
Globe University / Minnesota School of Business
2001 - 2005
Bachelor's Degree in Information Technology
Professional Skills
- Experience in an IT Administration or Network Operations setting along with demonstrated leadership skills
- A strong working knowledge of Microsoft Excel, Word and Outlook- Excellent communication, organizational and interpersonal skills
- · Excellent customer service skills and experience
- Lead the up skilling of your shift team through training on skills around the operation, maintenance, changeover and troubleshooting of equipment
- Excellent customer service skills exhibiting patience and compassion
- Strong written, oral, interpersonal and communication skills
- · Excellent organizational and documentation skills
How to write Shift Lead Resume
Shift Lead role is responsible for microsoft, computer, leadership, basic, organizational, training, interpersonal, software, troubleshooting, customer.
To write great resume for shift lead job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Shift Lead Resume
The section contact information is important in your shift lead resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Shift Lead Resume
The section work experience is an essential part of your shift lead resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous shift lead responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular shift lead position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Shift Lead resume experience can include:
- Lead and manage shifts while acting as manager in charge of store. Deploy team members as required to meet business demands and make necessary staffing decisions
- Customer Service and Communication. Communicates clearly, concisely and accurately in order to ensure effective shift operations. Execute Jamba’s customer service standards at or beyond acceptable level. Clearly communicate with customers and team regarding Jamba’s products and brand
- Coach, counsel and direct team members. Lead team in execution of Jamba standards. Train new team members as required. Provide input to general manager and shift manager manager on team member performance issues
- Shift readiness. Evaluate staffing and food pars to ensure proper financial accountability during each shift. Hand off shift to next manager in charge or ensure the store is closed properly for next day’s opening manager
- Open and/or close store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store. Observe the “five minute rule” of opening the store five minutes early and closing the store the five minutes late
- Computer skills including some Microsoft software and register skills
Education on a Shift Lead Resume
Make sure to make education a priority on your shift lead resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your shift lead experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Shift Lead Resume
When listing skills on your shift lead resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical shift lead skills:
- Superb customer service skills and excellent written and verbal communication skills
- Effectively leading from the floor, modeling a positive work attitude and habits, and helping employees develop their skills
- Develop and/or executes effective training plans to further develop team members skills
- Possess good problem-solving skills and sound judgment
- Excellent communication and presentation skills with the ability to present to a variety of external audiences, including senior executive
- 1) Good communication, listening, and influencing skills
List of Typical Experience For a Shift Lead Resume
1
Experience For Clinical Shift Lead Technologist Resume
- Administrative functions. Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops. Conduct inventories and process orders as required
- Strong computer skills including all MS platforms
- Proven ability to multi-task, including adjusting and balancing multiple priorities
- Actively participates in daily FMOS/RT meetings. Provides performance data for selected machines and communicates action plans and completed work effectively
- Priority Setting. Spends his/her time and the time of others on what’s important
- Assist in the set-up of machinery to be used and insures that the machinery is in good working condition
- Develop and maintain good working relationship with internal employees & external stakeholders
2
Experience For Incident Manager Shift Lead Resume
- Demonstrates a professional demeanor when interacting with patients and customers
- Operate as store lead during your shift
- A demonstrated track record in driving cultural change and performance
- Current Jamba team member or commensurate food/retail service experience
- Food and beverage experience
3
Experience For Simulator Maintenance Tech Shift Lead Resume
- Prioritizes and manages Service request backlog to ensure OLAs are met
- Develop and maintain good communication with team mates, internal teams and external customers at all levels within the company
- Model effective, appropriate communication with customers and coworkers and use to de-escalate and resolve conflict
- Support JAMF Pro (Casper Suite) Software experience
- Assure that employees are mentally and physically fit for a good days work
4
Experience For Senior Shift Lead / Retail Resume
- Effective stakeholder Engagement and wider supply chain knowledge
- Assisting with daily store functions and activities including opening/closing and intensive freight processing
- Closing Shift Leads closes Deli and Youth Activity Center by completing cash outs, inspecting areas and checking out employees
- Motivating, Training, and coaching of associates
- Promoting sales, scheduling to business needs, operating the store within allowed payroll budget and productivity guidelines
- Protecting company assets, implementing and executing all company programs and expectations
5
Experience For Service Desk Shift Lead Resume
- Maintaining standards of merchandising and visual presentation including store signage to maximize sales
- Ensuring and optimising standard ways of working both within the shift and across other shifts in
- Demonstrating safety leadership and managing safety meetings while utilizing safety programs to achieve desired results
- Ensuring training and development needs of operations personnel are met. (OQ’s, CBT’s Computer based training)
- Training, education, and development of new hires and existing staff to maximize performance
- Understanding of cyber security operations, event monitoring, and SIEM tools
6
Experience For Front End Shift Lead Resume
- Adhering to all company policies and procedures including safety guidelines
- Driving change and challenging the status, to drive a culture of accountability and performance
- Answering and responding to phones calls from Production Leads and/or Operators
- Delivering exceptional customer service while facilitating communication across multiple disciplines
- Assuring operations compliance with all appropriate regulatory agency requirements. (US Coast Guard, EPA, NJDEP and OSHA) and maintaining associated records
- Opening Shift Leads makes sure staff is reporting in on time and to their areas ready to work by open
- Closing Shift Leads walks through facility to inspect and close departments according the each area’s needs
7
Experience For Sales Associate / Shift Lead Resume
- Closing Shift Leads walks staff out and closes building
- Directing the functions and working of the warehouse workers
- Overseeing proper shift allocations and ensuring efficiency of all warehouse staff
- Closing Shift Leads walks through facility to inspect and close departments according each area’s needs
- Closing Shift Leads walks staff out and closes building as part of Team Close
- Assisting with training of hourly associates, primarily cashiers
- Ensuring adherence to Banfield dress and grooming guidelines
- Encouraging a great team environment in the store
- Leading shift performance with a hands-on approach to drive results and ensure that the shift delivers on key
8
Experience For SOC Shift Lead Resume
- Working collaboratively with stakeholders to ensure continuous improvement
- Ensuring appropriate communication between shift supervisors is adequate
- Utilizing IMPACT system to capture and manage incidents and audit findings
- Maintaining customer service standards
- Assisting the Store Manager with cashier schedules
- Managing cashier performance
9
Experience For Restaurant Shift Lead Resume
- Working knowledge of RSA
- Scheduling Center Operator Dispatch
- Ensuring compliance with all practice policies and procedures
- Assisting in achieving membership and retail sales and profitability goals and partnering with the General Manager to regularly monitor progress against goals
- Conducting competitor surveys at the direction of management using personal vehicle
10
Experience For Shift Lead Cook / Hours / Bwh Food Services Resume
- Understanding Warehouse Management Systems; preferably Manhattan
- Occasional reaching, bending, pushing/pulling, and crouching/stooping
- Multi-task; including answering calls, computer/typing and documenting accordingly
- Responsible for overseeing all Plant activities including control room activities during assigned shift
- Meet with staff regularly (Conduct One-on-One’s, Team Training, Mentoring, Shadowing)
- Maintain a clean and safe working environment by coaching/adhering to 5 S standards
- Ensure efficient workflow by monitoring and facilitating information and parts availability for mechanics, and adjusting labor resources
- Assist in the planning and execution of team member development, scheduling and training
- Roll out the training programs ensuring that training needs identified are met
List of Typical Skills For a Shift Lead Resume
1
Skills For Clinical Shift Lead Technologist Resume
- Strong leadership, analytical & organizational skills
- Strong judgement, interpersonal and analytical skills
- Imparts recommendations to help the GSOC mature and operate more effectively
- Working the line. Perform all tasks related to Jamba operational standards. Be able to effectively work and act as a role model at each station in the store
- Motivational skills and effectual team building and decision making
- Have a firm understanding of Process Improvements and running cost effectively
2
Skills For Incident Manager Shift Lead Resume
- Communication skills/coaching and counseling mindset. Actively listens
- Effectively manage time, resolve crisis and decision making
- Upervisory experience with management reporting experience & productivity-driven operation
- Logical, and process-oriented problem solving skills
- Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner
- 1) One (1) or more years of manufacturing experience in a foods or consumer goods operation
- Basic problem solving skills
- Three to five years of relatable work experience, including leadership / supervisory experience
3
Skills For Simulator Maintenance Tech Shift Lead Resume
- 2+ yrs. experience merchandising a 99¢ Only Stores or equivalent experience
- Identify and mentor one or more lead designates, and formally develop their skills to act as a backup lead in your absence
- Basic computer skills and ability to create standards/OPL’s/Maps
- Prior retail supervision experience
- One year of prior retail work experience as a retail key carrier or shift leader
- Diversity Oriented: Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
- Communicate effectively with internal support staff and external customers and partners
4
Skills For Senior Shift Lead / Retail Resume
- Demonstrated experience as a proponent of best practices and a leader in continuous improvement activities
- Proven experience in simplification and continuous improvement
- Evaluates Incident impact and urgency and monitors incident progress to effectively communicate incident status to business and Senior Stakeholders
- Work and effectively communicate with mold shop to correct mold defects
- Actively participates in DDS meetings. Provides performance data for selected machines and communicates action plans and completed work effectively
- Communicate effectively with other departments, and work within a team environment
- Communicate effectively the actual status of an incident, attack, or other cyber issue
- Opening Shift Leads completes a walk through and communicates with cleaning crew any unresolved issues that need to be addressed prior to opening
- Operating level experience with Windows, Linux, UNIX (Sun Solaris), networking technology and email systems
5
Skills For Service Desk Shift Lead Resume
- Communicating routinely with scheduling team to ensure that changes are prioritized for customer needs
- Prioritizing terminal pipeline and marine movements
- Experience installing/relocating hardware, refreshing PCs, or deploying new IT equipment
- Experience in working in a 24x7 operations center and/or with teams responsible for resolving critical, business impacting outages
- Previous shipping and/ or receiving experience
- Ensure efficient, clear communication via actively listening and probing questions and a good mutual connection
- Operate equipment according to safe operating instructions
- Perform initial incident report, evidence preservation and data gathering following unexpected events on-shift
6
Skills For Front End Shift Lead Resume
- Pay range is $14 - $18 per hour depending on experience (DOE)
- Able to handle competing priorities in a fast paced environment
- Work closely with R&D and Tech Services to support as necessary all validation batches while running in your areas of responsibilities
- Be an excellent communicator, relating well to customers and fellow Peetniks at all levels
- Experience managing a large team in an IT environment
- Experience preparing espresso and related beverages in a high-volume environment for at least six months
- Knowledge of and experience in applying ITIL principles and standards to improve incident resolution and customer service standards
- Experience using an ITSM tool to drive service delivery and performance
- Experience supervising union workforce
7
Skills For Sales Associate / Shift Lead Resume
- Demonstrable experience of supervising two or more people
- Experience with JIRA, Reporting and ITIL
- Excellent working knowledge of the production process and metal fabrication machines
- Excellent working knowledge of the equipment, materials, methods and practices used in production operations
- Experience in manufacturing operations within a 24/7 continuous production environment
- Experience working in a marine facility
- Manage peers professionally while building effective relationships with store management team
8
Skills For SOC Shift Lead Resume
- Solid grasp of various open-source operating systems, and databases (MySQL, Linux, etc.)
- Experience supervising a staff of 10 or more
- Experience in working with vendors for third-party supported technologies
- Experience in production or manufacturing environment
- 3) Priority Setting
- With direction from the Manufacturing Leader, assigns daily work in order of priority
- 3) Ensure close alignment with the line strategy and effective application of all work processes required for the elimination of losses
- Demonstrated ability to communicate and interact professionally with others
9
Skills For Restaurant Shift Lead Resume
- 1 year of management experience
- 1 year of production experience
- Can perform quality management of a defect to make the standard to the finished goods specifications provided by quality
- On-shift operational experience to include both in plant operations as well as first hand proficiency with the DCS
- Prioritize, maintain confidentiality, and interact with all levels of management
10
Skills For Shift Lead Cook / Hours / Bwh Food Services Resume
- · Ability to prioritize, maintain confidentiality, and interact with all levels of management
- Good attendance and attitude
- Operate a hoist
- Experience in related position
- Two (2) years of food operation experience required
- Consistently demonstrate performance that embodies Peet’s Vision, Mission and Values
- Strong performance with relation to attendance, safety/quality trainings and quality exceptions
- Strong knowledge of TPM and related AM methodologies
- Experience with Internet technologies (Mail: SMTP, POP, IMAP; Web: HTTP, HTTPS, DNS)
List of Typical Responsibilities For a Shift Lead Resume
1
Responsibilities For Clinical Shift Lead Technologist Resume
- Possess excellent communication and customer-service skills
- Proven ability to communicate professionally, effectively and with all levels
- Have excellent verbal and interpersonal communication skills
- Proven leadership skills with the ability to coach team members
- Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling
- Demonstrate knowledge and experience in BlackBerry/Remote Access Systems/Citrix related to system infrastructure and components
- Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand
- One year of experience working in a retail market or food service environment
2
Responsibilities For Incident Manager Shift Lead Resume
- Ensure the optimal utilization of space through warehouse consolidation
- Experience with ITIL and ServiceNow perferred
- Perform quality management of a defect to make the standard to the finished goods specifications provided by quality
- Comply with escalation procedures in a prompt and effective manner
- Excellent ability to perform triage in order to determine appropriate facility, bed type, service, etc…
- Supervisory experience required with multiple shift responsibility
- When situations arise, prioritize and delegate work to ensure that requests are resolved efficiently
- Demonstrate credibility to work alongside client and team leaders
3
Responsibilities For Simulator Maintenance Tech Shift Lead Resume
- Enable effective communication between employees and the resources with detailed daily notes/descriptions of issues
- Support prioritization based on production needs >
- Provide timely issue resolution strategies, priorities and direction to Candu staff and contractors as required
- Lead, motivate, and set a solid example in teamwork
- Provide strong leadership and guidance in a Security Operations Center
4
Responsibilities For Senior Shift Lead / Retail Resume
- Work with the Shop Supervisor to define work plans and priorities
- Work with Planners to adjust Mechanic work assignments and prioritization
- Operate a variety of computer programs
- Or an equivalent combination of technical experience and education
- Previous Quality, Automotive or leadership experience
- 6 months of technical support experience
5
Responsibilities For Service Desk Shift Lead Resume
- Hands on experience with Automatic Call Distribution (ACD) systems and ServiceNow ITSM
- Experience in the wireless technology industry
- BlackBerry Production systems experience
- Assisting the Store Manager and Assistant Manager with protecting company assets, and implementing and executing all company programs and expectations
- Overseeing direct supervision of represented operations personnel on a rotating shift
- Developing employee job qualifications and tracking of progress for new hires
- Leading and participating in emergency response and spill response activities
6
Responsibilities For Front End Shift Lead Resume
- Monitoring crude specifications and ensuring measurement accuracy per P66 measurement manual
- Understanding and proactively responding to commercial, marine and pipeline needs
- Understanding and enforcing P66 policies and procedures
- Reviewing and updating facility Site Specific Procedures (SSP) as needed
- Sorting parts and visually inspecting
- Keeping track of product reporting
7
Responsibilities For Sales Associate / Shift Lead Resume
- Ensuring efficient operation of the Tremley Point Terminal assets and multiple in-bound and out-bound pipelines
- Promoting environmental stewardship to terminal employees and contractors
- Ensuring compliance with facility security requirements. (Per MARSEC and USCG)
- Assisting as needed for the US Coast Guard and TGLO routine operations and security inspections
- Assuring all drill and exercise regulatory requirements are met
8
Responsibilities For SOC Shift Lead Resume
- Ensuring compliance with all Marine related documentation for vessel movements
- Working knowledge of Windows 7 desktops/laptops
- Training for proper usage of crane
- Lifting up to 10 pounds frequently and 20 pounds occasionally
- Understanding of NPL East’s strategy for success
9
Responsibilities For Restaurant Shift Lead Resume
- Answering questions for other Quality Inspectors
- Helping train other Inspectors
- Ensuring that quality issues are addressed by supervisors
- Working knowledge of regulations as applicable to pipeline and terminal operations (OSHA, DOT, TRRC, 33CFR, 49CFR, Title V Compliance)
- Working knowledge of petroleum liquids measurement and pipeline operations at Phillips 66
- Working knowledge of mechanical maintenance as applied to petroleum pump stations and storage tank facilities
- Working knowledge of Microsoft Office Suite software (Word, Excel, Outlook) or similar business software systems
- Closing Shift Leads closes out Jonas, does Service Desk Cash out and makes sure all monies are deposited in the correct safes
10
Responsibilities For Shift Lead Cook / Hours / Bwh Food Services Resume
- Closing Shift Leads closes out POS, does Service Desk Cash out and makes sure all monies are deposited in the correct safes
- Closing Shift Lead runs member usage report after club closes
- Perform work during prolonged standing up to 8 hours; frequent bending, stooping, crouching, reaching, grasping, and feeling
- Responsible for supervising, motivating, developing and directing a team of technicians
- Apply critical thinking , problem solving and decision making under stressful situations
- Supervises operation of the store and team members, opening/closing/changing shifts, and task delegation to team members
- Manage loading/unloading operations of fertilizer, store products properly and communicate with rail dispatching representatives
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