Senior Customer Assistance Representative Resume Sample
Work Experience
- M: 7am-6pm (hour lunch)
- Provide a high level of customer service by assisting customers and assessing their rental needs
- Provide a high level of customer service by assisting customers and assessing their rental needs at the rental counter
- Process returns and check-in transactions
- Assist in lot arrangement
- # Schedule #1 T-TH-F: 3pm to 10:45pm
- Completing reservations, giving rate quotes, answering general questions and answers, provide information and resolution for customers, insurance companies, dealerships, repair shops and other vendors
- Evening Shift; position starts between 4pm - 7pm and lasts 8 hours
- Assist customers with reservations, rate quotes, general questions and answers, provide information and resolution for customers
- Maintain the appearance of all work areas as to present a neat and orderly image
- Ensure that working areas are stocked with appropriate supplies to meet the needs of our customers
- Provide all customers with undivided attention while assisting them at the counter
- Shake hands, make eye contact and greet all customers; thank customer at the conclusion of all transactions
- Over night Shift; position starts at 9pm and lasts 8 hours
- Months experience customer service in a retail environment or customer facing administrative support experience (prior experience accepted)
- Current employee of the Indianapolis Airport. (08F1 or 08G1)
- No probationary status (including driving probation)
- Morning Shift; position starts between 7am - 10am and lasts 8 hours
- Take reservations, rate quotes, general questions and answers, provide information and resolution for customers
- Morning Shift; position starts at 5am and lasts 8 hours
- Evening Shift; position starts between 12-3pm and lasts 8 hours
- Evening Shift; position starts between 2-4pm and lasts 8 hours
- Mon & Fri 8am-5:30pm, Tues/Wed/Thurs 1:30pm-5:30pm
- Work with a high volume of customers in a fast-paced environment
Education
Professional Skills
- Effectively market the company while assisting customers, as needed
- Morning shift; position starts between 6-9am and lasts 8 hours
- Provide a high level of customer service by assisting customers and assessing their rental needs over the phone
- Provide a high level of customer service by assisting customers and assessing their rental needs in person (usually outdoors)
- No drug or alcohol related convictions (DUI/DWI) on driving record in the past 5 years
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assignedFinish
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Finish
How to write Senior Customer Assistance Representative Resume
Senior Customer Assistance Representative role is responsible for retail, insurance, general, basic, military, drivers, benefits, administrative, microsoft, sponsorship.
To write great resume for senior customer assistance representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Customer Assistance Representative Resume
The section contact information is important in your senior customer assistance representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Customer Assistance Representative Resume
The section work experience is an essential part of your senior customer assistance representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior customer assistance representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior customer assistance representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Customer Assistance Representative resume experience can include:
- Understand and communicate rental terms and conditions
- Mid-Shift; position starts between 9-12pm and lasts 8 hours
- Afternoon Shift; position starts between 12-4pm and lasts 8 hours
- This job is located at the CAE Airport, Columbia, SC
- 10515 Reisterstown Road
- Reno Airport Facility
Education on a Senior Customer Assistance Representative Resume
Make sure to make education a priority on your senior customer assistance representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior customer assistance representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Customer Assistance Representative Resume
When listing skills on your senior customer assistance representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior customer assistance representative skills:
- Mon & Fri 8am-5:30pm, Tues/Wed/Thurs 8am-12pm
- 8am-5pm (7 day a week operation)
- Schedule :M-F 1:30pm-6:30pm
- Pay is $11.00 per hour
- Las Vegas Airport Facility
- 8916 McGaw Court, Ste 1A