Customer Assistance Representative Resume Sample
Luz Torp
80654 Tillman Roads,
Philadelphia,
PA
+1 (555) 328 1157
Work Experience
Customer Assistance Representative Senior
05/2017
-
PRESENT
Chicago, IL
- Currently enrolled in a 4 year college
- Data entry of debit and credit items at a unit level for floor plan and leasing financing of dealer trades, auctions and manufacturer
- Apply interest, fee and loan payments
- Request and originate cashier checks
- Prepare and confirm wire transfer requests; following GFT wire procedures
- Responsible for notifying a Manager of any known vehicle problems and any customer service issues and/or concerns
- Provide a high level of customer service by assisting customers and assessing their rental needs at the rental counter
- Provides a high level of customer service by assisting customers and assessing their rental needs in person at the location
- Offers all customers assistance with directions, maps, local area information and appropriate exchange and return vehicle process
Customer Assistance Representative
07/2011
-
03/2017
Detroit, MI
- Assists to assess condition of rental return at location and ensures a smooth and effective return service
- Reviews all charges at the time of vehicle return to ensure customer’s complete satisfaction and thanks each customer at the conclusion of their transaction
- Responsible for notifying a manager of any customer concern and/or known vehicle problems and required vehicle maintenance
- Cleans vehicle interior and exterior by hand or by operating washing equipment when needed
- Provide a high level of customer service by assisting customers and assessing their rental needs as they exit the facility
- Sell fuel options, toll pass and GPS devices
- Document vehicles as they exit the facility
- Notify Management of any known customer problems or any known vehicle problems and any required vehicle maintenance
Seasonal Customer Assistance Representative
02/2008
-
05/2011
Chicago, IL
- Perform various administrative and basic accounting functions such as research and billing support tasks, transfer and key logs, process customer receipts
- Effectively market the company while dropping off customers in a safe and courteous manner and assisting customers as needed
- Assists customers within the queue to minimize any wait time and provide the most efficient service
- Notify management of any known customer problems, vehicle problems and required vehicle maintenance
- Greet all customers as they arrive and exit the lot
- Remind customer to check for personal belongings. Identify any items found in the vehicle and turn into lost and found
- Check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
- No significant disciplinary action on file in the last 90 days
Education
Strayer University - Newport News Campus
2002 - 2007
School's Degree in Business
Professional Skills
- Effectively market the company while picking up customers and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- O Working weekends is a priority
- Minium of 1 year customer service experience is required
- Previous face to face Customer Service experience
- Working knowledge of Sabre or any other Passenger Service System
- Working in a fast pace environment
- Frequent standing, walking, bending, talking and listening
How to write Customer Assistance Representative Resume
Customer Assistance Representative role is responsible for basic, bilingual, english, retail, credit, security, compensation, research, travel, education.
To write great resume for customer assistance representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Customer Assistance Representative Resume
The section contact information is important in your customer assistance representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Customer Assistance Representative Resume
The section work experience is an essential part of your customer assistance representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous customer assistance representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular customer assistance representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Customer Assistance Representative resume experience can include:
- Typically requires two or more years of working experience as a Customer Service Revenue Recovery Specialist II (or four or more years of progressively more responsible working experience in a customer service related field)
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our North Naples location
- 2:00 PM-11:00 PM with 2 days off during the week
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $12.00/hr. We are looking to fill this role in our MARCO ISLAND location
- Fluent in a foreign language
- The ability to drive a motor vehicle is an essential function of this job
Education on a Customer Assistance Representative Resume
Make sure to make education a priority on your customer assistance representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your customer assistance representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Customer Assistance Representative Resume
When listing skills on your customer assistance representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical customer assistance representative skills:
- College courses in Business, IT, Accounting
- Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our Fort Myers Beach location
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our MARCO ISLAND location
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our DOWNTOWN NAPLES location
- Work outside in all weather conditions with or without reasonable accommodation
List of Typical Skills For a Customer Assistance Representative Resume
1
Skills For Customer Assistance Representative Senior Resume
- Exercise sound judgement to make decisions
- This job is mainly an outdoor position located at the Charleston International Airport
- This job is mainly an outdoor position located at the Myrtle Beach Airport
- Fort Myers Beach (On San Carlos BEFORE the FMB Bridge)
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in one of our Bradenton locations on 1st Street
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in one of our NAPLES locations
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in one of our Bradenton locations on West 14th Street W
2
Skills For Executive Customer Assistance Representative Resume
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our VENICE location
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our Sarasota - Clark Road location
- Location specific lifting requirements based on what the field requires
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our ENGLEWOOD location
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in both our location on 1st Street and West 14th Street
- 25 Newark Airport, BLDG 23, Newark, NJ 07114
3
Skills For Big Island Enterprise Customer Assistance Representative Senior Waikoloa Marriott Resume
- 10 SOUTH FIRST AVE MOUNT VERNON, NY 10550
- 2481 CENTRAL PARK AVE YONKERS, NY 10710
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our location at: 817 1st Street, East. Apart from reli
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in one of our Fort Myers location including Fort Myers Beach
- Fort Myers Beach (On San Carlos BEFORE the Fort Myers Beach Bridge)
- Daniels Parkway (Near I 75)
4
Skills For Seasonal Customer Assistance Representative Resume
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our DOWNTOWN NAPLES and our AIRPORT PULLING location
- This SEASONAL Sr. Customer Assistance Representative (Sr. CAR) POSITION pays $10.50/hr. We are looking to fill this role in our location at: 1003 N. Washington Blvd location in Sarasota
- Naples - Central
- 8031 Belair Road
- 1900 West Street
- Naples - North
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