Sales Account Management Resume Sample

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Anabelle Powlowski
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Work Experience


Manager, Sales Account Management
10/2016 - PRESENT
Detroit, MI
  • Manage and develop programs and initiatives that drive the Enterprise and Services sales and account management teams ability to achieve or exceed the company’s revenue and contribution targets
  • Identify PEX needs, engage key internal stakeholders and develop appropriate solutions linking: KP mission vision and values, key quality measures, key care management initiatives, and current service initiatives
  • Develop and implement plan for meeting prioritized PEX needs
  • Identify required resources to achieve business goals in assigned PEX
  • Identify and fill gaps between existing and needed resources
  • Distill and communicate key information to the organization about PEX needs and your view of what we need to do to meet those needs
  • Challenge KP organizational barriers and practices that do not meet changing or evolving PEX requirements
  • Coordinate and facilitate cross-functional teams to address new strategies or issues
  • Organize and communicate information necessary for downstream partners to facilitate accurate implementation in accordance to RFP strategy and agreement negotiated with PEX
Inside Sales Account Management
05/2012 - 07/2016
San Francisco, CA
  • Demonstrate initiative and good judgment
  • Working knowledge of computer and software applications
  • Working research and analytical skills
  • Effectively articulates the value proposition associated with Dell’s products and services
  • Builds relationships with customers based on knowledge of Dell’s technology, products, and services
  • Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries
  • System Engineer, Industrial Engineer, Business Administrator or related
  • Experience in Sales and Technology
  • Knowledge of applicable Dell technology, products and services and is able to identify how these products and services align to customer needs
Technical Sales / Account Management Intern
11/2005 - 02/2012
Philadelphia, PA
  • Lead and manage implementation of PEX renewal process
  • Lead and monitor RFP process for PEX.· Work with key stakeholders to ensure that contracts, pricing and membership accounting have accurate information and implement the negotiated terms of the final renewal and document final decisions/information
  • Monitor PEX and clients within a PEX to identify early indications of risks and opportunities
  • Highly motivated to work for a leading growth technology business, and understand the difference relative to working for a large corporate company
  • Optimistic with a strong sense of humor
  • Provides account specific promotional plans, recommendations to Director of Corporate Accounts
  • Establish, maintain and support relationships with the Dell sales / management team
  • Deliver presentations outlining the advantages of utilizing Payment Products to Dell Reps, management and customers
  • Close customer on various financing opportunities

Education


Grand Valley State University
2000 - 2005
Bachelor's Degree in Marketing

Professional Skills


  • Strong communication skills (both verbal & written) and time management skills (ability to prioritize and reprioritize in a complex and changing environment)
  • Be able to demonstrate a strong track record of building strong business
  • Demonstrate effective (internal or external) people management and coaching skills
  • Previous ABM/MABM (internal or external) experience and proficiency in computer skills and
  • Manage time and prioritize effectively ; demonstrate an ability to cope with a complex and changing environment
  • Strong consultative sales skills, relationship building, external and internal customer satisfaction management
  • Previous ABM/MABM (internal or external) experience and proficiency in computer skills and financial knowledge

How to write Sales Account Management Resume

Sales Account Management role is responsible for insurance, research, customer, health, compensation, retail, training, integration, database, marketing.
To write great resume for sales account management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Sales Account Management Resume

The section contact information is important in your sales account management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Sales Account Management Resume

The section work experience is an essential part of your sales account management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales account management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales account management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Sales Account Management resume experience can include:

  • Strong Communication Skills; Written and Oral; required
  • Provide individual BDMs and KAMs with appropriate sales collateral, sales training, product training & resources to effectively meet sales targets
  • Present effectively across multiple levels in an organization including C-level audiences at our Demand Partners, FreeWheel, and Comcast
  • Develop & maintain good business relationship with assigned customers and Dell distributors to enhance positive customer experience
  • Effectively manage internal and external stakeholder relationships
  • Proven experience in the corporate segment

Education on a Sales Account Management Resume

Make sure to make education a priority on your sales account management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales account management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Sales Account Management Resume

When listing skills on your sales account management resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical sales account management skills:

  • Effectively bilingual (English and Czech/Slovak) with excellent communication skills
  • Solid customer relationship skills, strong verbal and written
  • Good grammatical skills for writing marketing copy
  • Excellent Analytical and Deductive Reasoning Skills; Ability to draw business conclusions, solutions and prepare / make recommendations
  • Strong Leadership and teamwork skills to work within Cross-Functional Setting / Team
  • Proven experience in delivering success through developing visions and executing at pace

List of Typical Experience For a Sales Account Management Resume

1

Experience For Inside Sales Account Management Resume

  • Work closely with outside sales representative & distributors to acquire new opportunities, and to develop and retain existing customers by providing solutions to yield win-win results for Dell, distributor & customer
  • Proven Strategic Thinking and Analytical Fact-Based Problem Solving Skills
  • Proven prospecting/cold-calling experience
  • Experience dealing with premium publishers, including TV Broadcasters, large media organizations, aggregators, and syndication platforms
  • Experience using a CRM tool
  • Highly focused on quality and Total Customer Experience (including quality of customer communication and written documentation)
  • Forecasting travel requirements of the client & delivering solutions prudently
2

Experience For Manager, Sales Account Management Resume

  • Maintaining client portfolio and commission transfer
  • Taking around 5-10 inbound phone calls / day and Making around 15-25 outbound calls per day to acquire new opportunties and follow up with existing business
  • Exposure to world class sales training and onboarding
  • Accountable for growing the Small Business book
  • To review performance levels with Sales managers ensuring objectives are set and agreed upon
  • Knowledge of financial products, i.e., loans, capital and operating leases
  • Customized travel expense management for Clients depending on the nature of business & their requirements
3

Experience For Director of Sales & Account Management Resume

  • Volume of new business transacting both individually and for the team
  • Overall client satisfaction rating on post implementation survey
  • Work closely with key distributors in setting, monitor and course correct performance vs agreed objectives regularly
  • Coach and develop high potentials including distributors’ exclusive staff
  • Sales competencies such as negotiations and account planning
  • Highly focused on providing exceptional service to internal and external customers
4

Experience For VP, Sales & Account Management Resume

  • Team based working culture
  • Analytical mind with an understanding of hotel technology, distribution, and revenue management
  • Understand the dynamics of the sell-side, most notably operations of Supply-Side Platforms and Ad Serving tech
  • To ensure timely distribution and accurate quotations, qualify opportunity, upsell/cross-sell and follow-up to close deals
  • Establish overall strategy for East Coast sales efforts
  • Lead overall revenue target achievement for each solutions group
  • Lead identification, pursuit, and closure of larger sales opportunities and initiatives
  • Oversee and guide day-to-day management of sales tools, Salesforce CRM, forecasts, proposals/RFPs, and sales collateral
5

Experience For VP-sales & Account Management Resume

  • Closely work with multiple internal teams and facilities to identify, cross-sell, and close opportunities
  • Be fully aware of the competitive landscape
  • Have an extensive network of potential clients within the East Coast region
  • Proactively build, manage and deliver on account plans
  • Lead identification, pursuit, and closure of large-scale sales opportunities and initiatives
  • Have an extensive network of potential clients within the West Coast region
6

Experience For Regional Sales Account Management Resume

  • Achieve revenue target for each solutions group
  • The customer experience is highly dependent on the performance and accuracy of the specialist and as such, has a significant impact on the customer relationship and the future spend with Dell
  • Develops relations with key vendors to better position industry technology within Dell solutions
  • Work collaboratively with a cross functional team in order to build new
  • Be a trusted business advisor to the customer and uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction
  • Sells Dell’s products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience
  • Manages existing channel partners and works with channel partners to identify and qualify mutually rewarding sales activities, strategies, and business opportunities
7

Experience For Technical Sales / Account Management Intern Resume

  • Develops, motivates and coordinates Dell sales team and Channel sales team to optimize sales execution while skillfully negotiating with others to achieve desired results and meet customer needs
  • To make Power Hour calls to customer at all time during scheduled call period
  • Communicate and sell Dell’s full range of OEM products and services
  • Responsible for general account management. This includes: Being viewed as a trusted business advisor to the customer and using in-depth knowledge of Dell’s technology, products and services to help customers formulate strategy and direction; Utilizing strategic probing to identify, evaluate, and recommend alternative business solutions
  • Achieve sales goals as set by management team and assigned based on account historical spend
  • Maintain/exceed phone activity goals as set by management team
  • Control budget and P&L’s, responsible for LD’s (incentive; variable price) negotiation
  • The principle responsibility of this new role is to take Dell’s transformation and parlay this message into generating opportunities for Dell Sales teams. Understanding the IT landscape within all verticals and what is important to these companies with a ‘customer first’ focus
  • Taking this information and correlating this to Dell’s solutions set so that our customers can achieve their goals. This role is transformational in nature, shifting from a traditional sales role to a true game-changer who is rewarded for uncovering opportunities on new Dell customers
8

Experience For Sales & Account Management Resume

  • Oversee and assist general account communications, including setting client expectations throughout the integration process as well as post-launch
  • Articulate the differentiated value proposition to both internal and external audience while continually championing Dell's Global Commercial Channel program
  • Meet regularly with Dell EMC’s Eastern Region sales reps to review their customer portfolios, and identify opportunities to introduce leasing
  • Participate in client meetings and discussions around key business goals inclusive of weekly meetings, Quarterly Business Reviews, etc
  • Responsible for attaining 100% or more of set sales quota each quarter and execute against corporate/ segment initiatives. This includes initiatives intended to solidify relationships with Dell such as Enterprise, S&P (Software and Peripherals) and Services
9

Experience For National Sales & Account Management Private Exchange Consultant Resume

  • All-inclusive utilization of the Salesforce.com tool
  • Keep account lists up to date via the Affinity database tool
  • Viewed as a trusted business advisor to the customer/partner and uses in-depth knowledge of Dell’s technology, products and services to help customers/partners formulate direction
  • Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer/partner needs
  • Develop and maintains client relationships
10

Experience For Channel Inside Sales Account Management Resume

  • Effectively articulates the value proposition associated with Dell’s IT solutions to mid-market customers and develops account plans and strategies to activate and develop customer accounts
  • Builds relationships with customers based on knowledge of Dell’s technology as well as the customer’s business environment
  • Stays informed of current industry trends and applies them to the customer’s business environment to help solve specific customer challenges in targeted industries
  • Leverages cross-functional resources to achieve results. Articulates sales’ requirements to functional business partners to solicit support in meeting customer needs
  • Business Growth: Collaborate with Scott’s Miracle Gro managers and cross-functional teams to deliver business objectives and unlock growth potential
  • Data Integrity: Coordination of Product Item List and logistical item information connection between SCJ and SMG’s sales systems
  • Organizational Savvy: Ability to work cross functionally and influence without authority to move the organization forward to deliver results
  • Establish KPI’s and other metrics that deliver new product placements, core growth, and new market opportunities for the Consumer Brands

List of Typical Skills For a Sales Account Management Resume

1

Skills For Inside Sales Account Management Resume

  • Demonstrated experience in the sales process for a full range of products, including but not limited to Medical and Ancillary
  • Foundational communication and negotiation skills
  • Sales and or customer service experience or equivalent combination of education and work experience
  • Seing outgoing, problem-solving individuals who can demonstrate they are entirely self-motivated and capable of working independently with minimal direction
  • Outstanding ability to build strong and lasting partnerships and foster teamwork in a fast-paced environment
  • Dealing with Ambiguity: Ability to manage change and operate in a context of possibility
  • Ensuring effective Client - Company relationship
2

Skills For Manager, Sales Account Management Resume

  • Demonstrated working knowledge of customer selling process and negotiation tactics
  • Proved Sales & Account Management Leadership of a min of 12 months with proven track record in closing business and achieving targets
  • Previous experience providing strategy and direction to customers
  • Previous experience providing strategy and direction to customers, cross-functionals, and employees
  • Demonstrates Portfolio Proficiency such as ability to differentiate and position the value of entire product and service offering
  • Sales account management experience dealing with federal costumers
  • Strong cross-functional approach to balance competing requirements
  • Excellent track record in developing colleagues
  • Proven success in building revenue base
3

Skills For Director of Sales & Account Management Resume

  • Exemplary networking and client relationship management experience with all levels of management
  • Previous experience in Sales, Category Management or Trade Marketing
  • Demonstrated proficiency in forecasting
  • Have a solid understanding of the client and market base and be able to succinctly translate requirements into sales wins
  • Present and demonstrate products and services to potential customers at
  • Involved in contract negotiation and possesses strong financial/business
  • Sales account management experience
  • Experience selling in a team environment
4

Skills For VP, Sales & Account Management Resume

  • Hire and manage a strong DSP Sales and Account Management team
  • Experience in a related industry
  • Experience within a cross-functional technology and/or creative environment
  • At least two years’ experience in ICT selling to end-user customers or distributors
  • Cooperate and collaborate with colleagues, cross-functionally, to support the sales process
  • Understanding of the customer’s business models and the key drivers that impact the customers
  • Understanding of card industry structure
5

Skills For VP-sales & Account Management Resume

  • Merchandising recommendations for Walgreens
  • Pricing and promotion recommendations for Walgreens
  • Providing vision and focus for your team
  • Apprising the client of primary & secondary products & services provided by the company
  • Developing a flagship accounts acquisition strategy and plan
  • Implementing OBW for sales process
  • Growing corporate sales in line with the groups growth expectations of >25%
  • Achieving appointments numbers with win/conversion rate >30%
6

Skills For Regional Sales Account Management Resume

  • Maintaining new business margin for FCM
  • Up-selling and cross-selling within retention customers to increase overall sales ,profitability and value to the client
  • Track record of building and maintaining C-level stakeholder relationships
  • Coaches others in closing complex deals and assists others in keeping up-to-date on Dell’s technology, products,
  • Written, reading and speaking proficiency required in Mandarin and English
  • Focus on building relationships and becoming a trusted technology advisor to our customers
  • Participates in the ICP (strategic account planning) process planning
7

Skills For Technical Sales / Account Management Intern Resume

  • Identify opportunities to grow business via telephone contact and face to face meeting and actively promoting our new products and services
  • Expert in Conflict Resolution, Critical Negotiating, Customer Thought Leadership & Creating Customer Value
  • High Proficiency with Reporting & Forecasting Tools (i.e.: MS Office, Retail Link, ACN, SAP, PlanIt, Cognos)
  • Participates in the annual IGP (Integrated Growth Planning) planning and process
  • Generate sales by proactively prospecting for opportunities within your assigned territory
  • Participate in customer forecasting activities as outlined and required by the virtual team
8

Skills For Sales & Account Management Resume

  • Team player Capable of designing account plans and strategies to win OEM business
  • Differentiate and position the value of entire product and service offering
  • Someone who can optimize processes using automation tools (PERL, Java, Excel, Access etc.)
  • Knowledge of merchant acquiring and payment gateway solutions and marketplaces
  • The ability to think innovatively and to incorporate those ideas and concepts into the strategic planning for our client base
  • Foundational understanding of company's portfolios of products and services
9

Skills For National Sales & Account Management Private Exchange Consultant Resume

  • Provide existing clients with sales support and locate new opportunities
  • Build ongoing senior relationships with key potential clients
  • Accomplished level sales representative, influencing how others engage/interact with client set
  • Devise new approaches/ methods to selling Dell products and services
  • Build working relationships: Ability to develop collaborative relationships across multiple work teams (internal and external)
  • Develop and implement Dell portfolio mapping strategies to cross-sell, up-sell…
10

Skills For Channel Inside Sales Account Management Resume

  • Achievement of sales and profitability KPI’s. Increase volume and penetration rate of leasing within Dell
  • Accountable for directing all activities of assigned account to achieve growth objectives
  • Ensure that KAMs are managing all clients within their portfolios to the optimum levels for growth and retention,
  • Ensure that in all pitch responses, the brand standards, CVP & market proposition are clear and compelling, and responses are complete & timely
  • Ensure all proposals incorporate an optimal business solution offering
  • To work as part of the cievents America leadership team, taking initiative and leadership where appropriate

List of Typical Responsibilities For a Sales Account Management Resume

1

Responsibilities For Inside Sales Account Management Resume

  • Strong commercial acumen and good analytical skills
  • Effectively balances demands from multiple stakeholders & short term and long term priorities
  • Developed problem-solving and troubleshooting skills
  • Develop and monitor team presentation skills and abilities
  • Relevant experience or an equivalent combination of education and work experience
2

Responsibilities For Manager, Sales Account Management Resume

  • 4 – 6 years of relevant experience or an equivalent combination of education and work experience
  • Proven sales track record, ideally with 2-4 OEM and/or channel sales experience
  • Sales account managment experience or equivalent combination of education and work experience
  • Relevant experience or equivalent combination of higher education and work experience
  • Relevant sales/account management experience or equivalent combination of education and work experience
  • Relevant experience or equivalent combination of education and work experience
  • Sales Account management Experience or equivalent combination of education and work experience
3

Responsibilities For Director of Sales & Account Management Resume

  • Relevant experience or equivalent combination of higher education and work experience
  • Relevant experience or equivalent combination of education and work experience
  • Relevant sales experience or equivalent combination of education and work experience
  • Sales/customer service experience with focus on account management experience
  • QualiProven track record of 8+ years of successful industry specific sales experience account management
  • Relevant experience or an equivalent combination of education and work experience
  • Ales experience in IT, Leasing/Finance, or Banking
  • Strong selling capabilities with an ability to process and retain large amounts of information
4

Responsibilities For VP, Sales & Account Management Resume

  • Able to prioritise daily tasks without compromising key SLA’s or customer satisfaction
  • Excellent understanding of operation systems and pipeline management
  • Experience in key account management is an added advantage
  • Typically, 5 years + of related experience (e.g., business development, account management, pipeline management, software sales)
  • Customer service/sales experience
  • Sales Account Management or Customer Service Experience
5

Responsibilities For VP-sales & Account Management Resume

  • Related sales, industry or segment experience
  • Sales, industry or segment experience
  • Some experience in sales function or similar
  • Acquisition and key account relationship sales experience
  • Relevant sales account management xperience or equivalent combination of education and work experience
  • Sales or customer service experience
6

Responsibilities For Regional Sales Account Management Resume

  • 4+years of sales account management experience
  • Sales account management experience
  • Experience in Sales Account Management
  • Account Sales management experience
  • Inside sales account management experience
7

Responsibilities For Technical Sales / Account Management Intern Resume

  • 2+years of sales account management experience
  • Strong, Salesforce.com and Dell Tools
  • Sales/account management and customer service work experience
  • 6+years of sales account management experience
  • Sales/customer service experience
  • Ds of years of Sales Account Management experience
  • Sales account management experience
  • 1+years of sales/customer service experience
8

Responsibilities For National Sales & Account Management Private Exchange Consultant Resume

  • Sales experience within a cross-functional technology and/or creative environment
  • Participates in the internal budget process planning as well as customer Joint Business Planning
  • Engage customers regularly to build relationship and rapport with decision makers and exclusive selling team
  • Build and leverage cross-functional relationships internally/externally to support customer’s go-to-market strategy
  • Working varied opportunities between direct sales to insurance companies and through brokers to sell our products to multinational corporations. This requires different sales/distribution models, close prospect management, effective partnering and long sales cycles
9

Responsibilities For Channel Inside Sales Account Management Resume

  • Ensuring alignment with Operations, including but not limited to resources are available to meet help meet operations SLAs (account management support) and new business and upsell/renewal RFP SLAs (sales and account management)
  • Sells Dell’s Financial Services products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience
  • Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell’s Financial Services products, technology, products and services to help customers formulate direction
  • $20 M - $100 M
  • Sells Dell’s products and services (via telephone, web or e-mail, or during the meetings) to specified customer/partner segments in alignment with outside sales and responsible for ensuring a positive customer/partner experience
  • Collaborate on not only North American brand strategy, but also the globe
  • Ascertain distributor needs, describe product capabilities, answer customer queries and ultimately sell products

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