Sales Account Director Resume Sample

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Sonia Weber
223 Lindgren Light,  New York, NY
+1 (555) 492 8765

Work Experience

Sales Account Director
05/2016 - PRESENT
Chicago, IL
  • To communicate regularly with hotels to ensure productive and effective meetings are established and customer information cross referenced and to ensure relevant hotels are well aware of the ‘Customer value’ when dealing with a tender coming from a specific customer
  • Support joint calls for colleagues visiting
  • Organise fam trips and support the hotels with client attendance
  • Leads by example to resolve conflicts, introduce change and ensure collaboration among others
  • Prioritises, organises and uses a systematic approach to get things done
  • Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members
  • Contributes and is effective when team working with peers
  • Discerns and analyzes needs of accounts and market, also working closely with General Manager, Account and Field operations Managers to recognize customer requirements, develops plans and strategies to sell our products to capitalize on growth or supplier substitution
  • Performs planned, systematic and pro-active sales activities to penetrate new and potential customers as well as to ensure and/or to enlarge sales for prospective and current accounts
Sector Sales Manager / Account Director
09/2009 - 03/2016
San Francisco, CA
  • Contacts and meets with major Account management team to provide and receive sales and customer service relevant information on products, equipment and business; organizes and performs presentations, participates in user-meetings and follows-up acquisition and pre-/post sales activities in relation with the CSBG after sales team
  • Provides and negotiates quotations based on close collaboration with Account management to define Machine Description (MD), delivery time frame and Product Specification (Spec)
  • Reviews conformity of Machine Configuration (MC) with MD and personally ensures synchronization of Purchase Order (PO), MC and quote with Spec; communicates machine changes internally, taking care of defined deadlines prior to customer agreements. Plans, organizes and monitors customer demo and on site visits in detail, by time and in close contact with involved departments and functions
  • Reviews permanently current sales projects and programs and communicates situation and results with Account management, Field operations, Sales Support and other relevant local and corporate functions. Monitors cash collection status and undertakes adequate actions
  • Maintains appropriate accounts database including key player, org chart, relevant products and suppliers systems information, as well as applicable documentation and reporting of accounts contacts, visits, meetings, programs, activities and achievements. Provides sales forecasts
  • Completely understands and articulate the customers’ technology roadmaps and develop, with the account staff, the strategic penetration plans to intersect future tool buys
  • Extrapolates and projects technology roadmap information into tool and process requirements for future systems. Refines to self-consistency with Fremont and product marketing
Data Sales Account Director
10/2004 - 07/2009
Houston, TX
  • Promotes Lam’s technological leadership within the account in order to develop and enhance customers' perceptions
  • Maintain and broaden technology relationships in Fremont, the industry and the academic community. Insure cross-fertilization occurs and that the account's capabilities improve as a consequence
  • Serve as high level technical backup to field process and product support groups locally. Frequent interaction with other Regional Technologists to share knowledge and customer technology trends
  • Escalation support for difficult process related issues
  • Act as a role model for other technical employees and management within the region
  • Meet quarterly and annual revenue goals according to sales plan through a deep understanding of iHeartMedia’s products, available ad inventory (including streaming audio, video, display, sponsorships, and custom marketing programs)
  • Actively prospect new business lines and strategic engagements with top marketers and ad agencies
  • Work closely with clients to customize advertising solutions to ensure marketing needs are being met


Troy University - Colorado Springs/Ft. Carson
1999 - 2004
Bachelor's Degree in Business

Professional Skills

  • Strong persuading and influencing skills
  • Very good verbal and written Business English language capabilities in addition to excellent local language skills
  • Outstanding problem solving and conflict resolution skills
  • Strong command of pipeline and management reporting to effectively drive revenue realization
  • Business development experience with staffing or selling services (not products)
  • Demonstrated success of working with Enterprise Customers and growing business
  • Experience managing multiple accounts within Symphony’s business model

How to write Sales Account Director Resume

Sales Account Director role is responsible for travel, events, finance, database, trading, reporting, digital, languages, organization, leadership.
To write great resume for sales account director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Sales Account Director Resume

The section contact information is important in your sales account director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Sales Account Director Resume

The section work experience is an essential part of your sales account director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous sales account director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular sales account director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Sales Account Director resume experience can include:

  • Effectively communicate StyleHaul’s position in the market
  • Analytical skills to determine client business needs and requirements
  • Good understanding of market leading technologies in the following areas
  • Proven ability to lead and work in virtual teams in a distributed environment encompassing individuals of multiple disciplines, cultures and Companies
  • Establish and maintain effective working relationships with all levels of management, employees, clients and public
  • Professional Sales and Account Management experience. Ideally, in video, broadcast or SaaS business environment

Education on a Sales Account Director Resume

Make sure to make education a priority on your sales account director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your sales account director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Sales Account Director Resume

When listing skills on your sales account director resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical sales account director skills:

  • Proven experience in Business Development projects, including for example, target Customer segmentation; structured Customer Workshops including technology roadmaps; Marketing events; Consultative engagements
  • Competitive, detail oriented and excellent English communication skills
  • Excellent leadership skills with the confidence and maturity to have instant credibility at all levels of an organization
  • Works effectively leading and participating in a ‘virtual’ team-based environment
  • Bright, energetic, hands-on commercial operator who can work effectively in a high-growth, entrepreneurial environment
  • Work effectively as a member of a Benelux Sales team and as part of the extended EMEA Sales organization

List of Typical Experience For a Sales Account Director Resume


Experience For Sector Sales Manager / Account Director Resume

  • Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client
  • Maintains account information in SFA to ensure accurate and up-to-date account reporting
  • To understand customer requirements and tailor BT’s product and/or service solutions accordingly
  • Establishes and maintains complete and up-to-date information on each account. This includes a thorough understanding of the account’s needs, history, plans, issues, organizational structure, strategies, existing business alliances and key competitors
  • Interprets financial statements, e.g., P&L statements, annual reports, as appropriate, to assist in the formulation of an “account” proposal
  • Manages all resources within budgeted guidelines

Experience For Account Director, Hilton Worldwide Sales Resume

  • Proactively develop goals and objectives to support the strategic account plan
  • Responsible for proactive account or segment sales
  • As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into Cloud services opportunities
  • Contributes to the transformation strategy BT’s cloud of Cloud vision
  • Leads, manages, plans, organizes and controls balanced sales growth, continued account penetration, and customer satisfaction with a long-term, multi-year focus
  • Negotiates, structures and closes deals that meet customer expectations and FIS’ ability to deliver, utilizing appropriate company resources, based on resources plan, to provide product marketing support or specialized product sales expertise

Experience For Data Sales Account Director Resume

  • Monitors service levels, discusses with management and recommends opportunities for improving service levels, revenue and profit
  • Communicates ideas in clear, concise and professional manner that is appropriate to audience including executive levels
  • Take personal responsibility to ensure that Standards are maintained and that the system is utilized to its full capacity
  • Understand and be in a position to action any group and events inquiries and ensure accurate hand over and follow up to Events team
  • Attend any trade fairs as a representative of the property, ensuring that the quality image of the Hotel is portrayed, and that every opportunity is taken to promote the Hotel and Marriott
  • To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotel, to enable empowered decisions in all rate negotiations
  • To actively participate in the annual Marketing Planning process as a support for the Director of Sales and Marketing, and to take responsibility for the compilation of competitor rate and product information, as indicated by the Director of Sales and Marketing
  • Re-negotiation of SET agreements within Marriott guidelines of all corporate accounts within agreed time frames

Experience For Account Director Indirect Sales Resume

  • To take responsibility for the compilation and execution of quarterly sales action plans as agreed with Director of Sales and Marketing. Communicate any obstacles to completing action plans to DOSM
  • To co-ordinate with the members of the sales team to ensure that the weekly notice board checks are completed and documented
  • Participate in marketing strategies and take responsibility for agreed projects, such as direct marketing, Edinburgh Echoes, production of sales collateral and advertising campaigns, in support of DOSM
  • To take responsibility for the organization, administration and minutes of the quarterly Gold Club Advisory Board meetings
  • Working closely with the Sales Team, to take responsibility for the smooth running of the Sales Department in the absence of the Director of Sales and Marketing, ensuring all deadlines are met
  • Sell products and services for Risk & Compliance line of business and manage relationships with existing named accounts to ensure satisfaction, account retention, and continued revenue growth and profitability
  • Focus on relevant accounts to create medium term revenue as well as development work
  • Oversee the client relationship function for all customers in the Americas and organize the processes around account management
  • Lead Account Management team to achieve and exceed annual growth quota

Experience For Account Director, Global Sales Resume

  • Motivate account group through strategy, recognition, morale, and incentive systems
  • Travel, when necessary, to oversee account relationships in the Americas
  • Negotiate terms with customers
  • Manage client relationships for designated accounts
  • Technically competent in SaaS business models

Experience For Global Luxury Sales Account Director Resume

  • Confident in ability manage, set and achieve revenue goals
  • Establish relationships with C-level decision-makers of major accounts
  • Implement plans to ensure overall strategic direction of the account base and supports the company’s revenue strategies
  • Ensure weekly 1:1’s are conducted with coordinator as appropriate to accomplish goals
  • To acquire new logo customers and broaden BT’s share of wallet in the customer base

Experience For Account Director, Global Sales Moscow Resume

  • Work/life balance: we say it, we mean it
  • Generous benefits package: medical, vision and dental benefits, generous 401(k), FSA, tuition reimbursement, paid sick/vacation time and more
  • Free use of company's Hawaii beach house
  • Individualistic approach: we encourage a personal touch to your work - we don't believe in a "one-size-fits-all" approach
  • Articulate, persuasive and adaptive
  • Desire to do what it takes to win business and help others

Experience For Sales Account Director Leisure Resume

  • Confident and tenacious closer
  • Sell display advertising (video, mobile, programmatic), audio formats, and other ad space in order to grow advertising revenues by creating, maintaining, and sustaining relationships with media agencies, creative agencies, and clients directly
  • Work across multiple agency departments, i.e. radio, digital, branded content and innovation teams, to deliver successful campaigns
  • Represent Spotify at events and serve as a brand ambassador
  • Work from our office in São Paulo Brazil
  • Work across multiple agency departments, i.e. off-line (TV, radio), digital, branded content and innovation teams, to deliver successful campaigns
  • Work from our office in Mexico City

List of Typical Skills For a Sales Account Director Resume


Skills For Sector Sales Manager / Account Director Resume

  • Good understanding of FIS products and services and strong industry knowledge
  • Preferably to have had operational IT experience e.g. in an IT role with a customer or a role with a BTGS technology partner
  • Influence senior decision makers (CxO, Directors) across customer Business and Functional departments based upon experience and insight
  • Experience with Language or Content Management solutions market
  • Analytical thinker with proven ability to assess potential and expand within accounts
  • Strong desire for success - willingness to do whatever it takes
  • Experienced in complex negotiation processes
  • Strong motivation and flexibility needed to function in a fast-paced environment
  • Understanding of BT Solution Assurance requirements and winning business requirements (Crest etc)

Skills For Account Director, Hilton Worldwide Sales Resume

  • Working knowledge of at least one other European language
  • Working knowledge of African languages
  • Supports data gathering, reporting & tracking functions
  • Proactively prospecting new accounts for the property, and following sales process through to convert into ‘producing’ accounts
  • Proactively respond to any Group/banqueting requests, checking space/rates in Delphi and communicating to Events Manager for further follow up
  • Comprehensive industry awareness – for example, participation in conferences, BT events, marketing support and public speaking

Skills For Data Sales Account Director Resume

  • Analyzes and evaluates pricing and costing scenarios to offer a most viable value proposition
  • An understanding of the Regulatory and Compliance policies applicable to the countries across the sales region
  • A comprehensive understanding of competitor capabilities, strengths and weaknesses, for both Global and Domestic Suppliers
  • Work with the marketing, product, operations and technical staff to meet customer needs
  • Have knowledge of YouTube and digital influencers and selling media and content across the platform
  • Accurate qualification of potential accounts; re-qualification of existing accounts
  • Represents all brands of Marriott Lodging
  • Acts as primary liaison between client and FIS and understands client’s needs including financial expectations and restrictions

Skills For Account Director Indirect Sales Resume

  • Prepares and presents proposals to clients utilizing FIS’ resources and tools
  • Diligently execute, monitor and refine reporting to represent account progress, opportunities, and adoption
  • Engage in external industry groups and associations and speaking opportunities
  • Lead individual and group performance by managing key metrics
  • Mitigate account attrition by proactively identifying at-risk accounts and develop a turnaround strategy
  • Able to provide tangible examples of revenue derived from up-selling current client base

Skills For Account Director, Global Sales Resume

  • Substantial Market and competitor knowledge
  • High achievement in pre-sales or solution Sales in the Network Services Space, with a proven capability in leading large, complex customer Sales engagements
  • Expertise in the BT Advise Propositions and Capabilities, and the ability to position these with Customers to create sales opportunities, and to involve the relevant BT Advise experts to fulfil the rest of the sales engagement as required
  • Expertise in pricing tools, BCM tools, approved portfolio suppliers and procurement requirements to accurately optimise and price Core Network Service Solutions
  • Demonstrate the value of BT’s proposition through Customer case studies and references
  • Expertise in BT’s SLA Policies and Service Management Principles
  • Extensive background knowledge (both technical and commercial) of the components that comprise a typical customer contact solution from the breadth of BT’s global and in country products, such as

Skills For Global Luxury Sales Account Director Resume

  • Look forward to the challenge of building from the ground up
  • Experience in selling solutions across a portfolio of applications and technology, e.g. Translation and Localization, Customer Experience, Digital Marketing, Technical Documentation and other relevant applications would be particularly advantageous
  • Proven track record of hitting and exceeding targets as an individual contributor and sales process leader
  • Proven track record of having been promoted up through field sales (“carried a bag and a quota”) into a senior sales position
  • Experience winning multiple large deals with LatAm T-1 CSP’s
  • Experience with Language and Content Management solutions market
  • Expertise in Enterprise Solution Selling
  • Knowledge to understand the nature of an enterprise sale and can work to create a team sales approach leveraging SMEs and/or partners
  • Confidently discuss the entire ecosystem and related KPIs to business and technical audiences through a consultative solutions sell approach

Skills For Account Director, Global Sales Moscow Resume

  • Have a good technical understanding of BT’s FTS portfolio & in particular BT Radianz & Unified Trading products/services & be able to tailor solutions to meet customer requirements
  • Uses understanding of customer’s organizational structure to enhance account management
  • Identifies and acts on near term sales opportunities and forecast longer term sales opportunities, in alignment with Marriott’s business needs
  • Enforce the company’s quality procedures
  • Maintain high level of knowledge in reference to Marriott’s product

Skills For Sales Account Director Leisure Resume

  • Ensure that processes meet Marriott’s standards in terms of consistency and standardization
  • Identify, build and maintain a healthy pipeline of high potential clients through following a sound sales process, developing relationships & cross-selling all our service offerings
  • Proven ability to prospect new buyers within accounts and for new accounts
  • Respond with remarkable speed and quality to incoming client requests while working hard to proactively find work for Talent on an ongoing basis
  • Generate significant business opportunities by engaging clients to ask for business and delivering fanatical customer service as we learn how we can help them
  • Exceed customer and internal expectations by providing daily communication and creative solutions to problems and bringing a can-do attitude
  • Meet and exceed advertising revenue goals for your portfolio (selection of Mexico’s top branding advertisers)

Skills For Mice Account Director, Global Sales Resume

  • Know our “A-List” Creative Talent and promote them to targeted and appropriate clients through calls and marketing
  • Leverage marketing initiatives and local Agent subject matter expertise to uncover and land client opportunities then move them through the sales funnel
  • Able to quickly establish and maintain client relationships by building a network of contacts
  • Coordinate with the communications planning team and strategic planners, account directors, and buyers to create successful ad campaigns
  • Meet and exceed advertising revenue goals
  • Proactively and constantly prospect
  • Learn and position industry trends and insights to land business and help customers
  • Actively participate and network with professionals within the design community to stay on top of industry trends

Skills For Account Director of Sales Resume

  • Embrace and consistently follow best practices
  • Relationship builder who has built deep, long-term relationships with customers
  • Coachable with the ability to apply feedback to daily activities
  • Active in current, relevant online communities
  • Subject matter expertise in Creative (digital or graphic design) is ideal
  • Highly self-directed, intuitive & innovative
  • Organized and dedicated to customer service
  • Self-learner who can synthesize and transfer information

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