Relocation Specialist Resume Sample

4.9
12 votes

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Dejon Pouros
8501 Rohan Lane,  Philadelphia, PA
+1 (555) 625 6429

Work Experience


HR-corporate Relocation Specialist
10/2017 - PRESENT
Detroit, MI
  • Work with external vendors to ensure that both Verint’s needs and our employees needs are addressed in a timely manner with the highest level of service
  • Strong problem solving skills with ability to apply resolutions
  • Effective communicator with strong interpersonal skills and a proven ability to work in a collaborative, team oriented environment
  • Manage vendor relationships and contracts
  • Strong attention to detail and excellent customer service required
  • Individual contributor who takes initiative and has a proven ability to make sound decisions and prioritize competing responsibilities
  • Proficient in Microsoft Office (particularly PowerPoint and Excel)
Kaplan Medical Relocation Specialist
02/2011 - 09/2017
Philadelphia, PA
  • Successful completion of Verint background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification
  • Conduct initial needs assessment with customer
  • Coordinate home finding, home sale, household goods, temporary housing, expense management, travel and international services
  • Initiate the referral opportunity with the branch manager locally and relocation departments for out placement
  • Get appropriate sales or rental associate the critical information needed to service customer correctly
  • Follow up with customer and all vendor providers until move complete
  • Facilitate post-close follow up with customer
  • Enter all customer information into database, create and update files
  • Initiate all services with providers through data management system
Corporate Domestic Relocation Specialist
04/2005 - 11/2010
San Francisco, CA
  • Work with Account Manager to provide progress/status reports to clients on a regular basis
  • Build rapport with customers, clients and vendors
  • Provide support as needed or for special projects as defined by management
  • Prepare documents for Work permit in Germany
  • Close cooperation with expat employees
  • Close cooperation with recruitment, travel and operations departments
  • Acting as a point of escalation for problems within relocation and work with relevant parties to reach resolution
  • Drives relocation process with internal and external stakeholders with a strong focus on continuous improvement of services

Education


Purdue University North Central
2000 - 2005
Bachelor's Degree in Human Resources

Professional Skills


  • Organized, detail oriented, effective interpersonal and communication skills, ability to multitask, comfortable interfacing with customers and clients and service providers
  • Demonstrated strong technical ability and analytical and problem solving skills
  • Strong computer skills with demonstrated proficiency in Microsoft Word, Excel and PowerPoint
  • Excellent organization, written/verbal communication and customer relations skills
  • Technical skills/use of HR databases/systems experience
  • Excellent customer service skills and client relations approach
  • Proficient in data entry/strong computer skills on all Microsoft Office products

How to write Relocation Specialist Resume

Relocation Specialist role is responsible for customer, travel, credit, training, payroll, immigration, planning, reporting, research, software.
To write great resume for relocation specialist job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Relocation Specialist Resume

The section contact information is important in your relocation specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Relocation Specialist Resume

The section work experience is an essential part of your relocation specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous relocation specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular relocation specialist position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Relocation Specialist resume experience can include:

  • Good communication skills in Russian\ Ukrainian would be an asset
  • Good verbal, written, and presentation communication skills
  • Partner with appropriate internal teams to ensure cost effective quality service to the nurses ensuring on-time start and solid foundation in a new environment
  • Effectively communicate decisions to employees/new hires and service provider
  • 12 months experience in a service industry and/or relocation/ hospitality experience
  • Ensures process and operating procedure documentation is effective and in place at all times

Education on a Relocation Specialist Resume

Make sure to make education a priority on your relocation specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your relocation specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Relocation Specialist Resume

When listing skills on your relocation specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical relocation specialist skills:

  • Good customer service, communication, and project management skills
  • Proven ability in establishing effective partnerships with external service providers and internal stakeholders, and collaborative team player
  • Work effectively under time pressure and manage multiple activities concurrently
  • Effectively communicate with vendors and residents
  • Experience in a service industry and/or relocation/ hospitality experience
  • Efficient communication skills both verbal and in written form

List of Typical Experience For a Relocation Specialist Resume

1

Experience For HR-corporate Relocation Specialist Resume

  • Global mobility experience, with an emphasis in administration of international assignments, country relocations and localization policies and process
  • Research the location of Client facilities to give clinicians an overview of housing, schools and any other areas relevant to their relocation
  • Build and maintain a positive working relationship with foreign trained RN upon arrival in US and throughout assignment
  • Coordinate with other departments
  • Responsible for providing on-going administration of all aspects of the domestic relocation programs as well as supporting RFP initiatives, development of appropriate enterprise policies, procedures and processes
  • Accountable for the delivery of a high level of customer service adequately reflecting the Corporate culture and supporting program strategies, timely initiation of relocation services
2

Experience For Kaplan Medical Relocation Specialist Resume

  • Manage exceptions to policy as appropriate per FAR/IRS guidelines
  • Execution of benefit delivery requires partnerships with internal departments and external service providers: Staffing, Payroll, Accounting, Procurement, Information Systems, Household Goods Carriers and other external service providers to ensure compliance with program specifications, relocation policies, procedures and FAR/IRS regulations
  • Responsible for development and delivery of in-house training sessions to educate business partners and support top performance standards related to the domestic relocation function
  • Responsible for accepting referrals from third party clients via telephone, fax and internet
  • Places referral with agent and ensures customer contact is made in a timely manner
  • Tracks follow up with agent utilizing required client forms for home finding and ensures that Broker Market Analysis is completed and returned to client for home sale referrals
  • Tracks updates for referrals on ongoing basis, ensuring accurate and timely information is received from agent regarding status, pending and final sales and reports same to referral source
  • Responsibility for weekly written and oral reports on the progress of the relocation
3

Experience For Corporate Domestic Relocation Specialist Resume

  • Ensure that all relocation benefit checks are requested and distributed to residents in a timely and efficient manner
  • Scan all benefit receipts to the corporate on a weekly basis
  • Facilitate and manage full service relocation assistance for Relocation clients and their employees/families
  • Initiate transferees, identify and counsel to services available in compliance w/ their corporate policy, conduct a thorough needs assessment
  • Provide guidance and advocacy throughout the relocation process
  • Facilitate all services by assigning appropriate suppliers, advise customers of available products and services including home sale, home purchase, household goods movement and paid rental tours
  • Provide follow-up feedback to the client (HR contact, recruiter, employment manager, etc.), transferee and supplier on progress throughout the entire relocation process
  • Maintain long-term communications and relationship with client
4

Experience For Interim Immigration & Relocation Specialist Resume

  • Provide activity and productivity reports to management
  • Attend employee benefit fairs when required
  • Assist with group moves and/or other special assignments as needed
  • Places referral with agent or other brokerage and ensures customer contact is made in a timely manner
  • Tracks follow up with agent and transmits updates to source of file
  • Gators system administrator rights (authorized to add and update agent database, add and change forms and documents, and unlock files)
5

Experience For Space & Relocation Specialist Resume

  • Fluent Ukrainian/Russian and Polish language
  • Oversees and process all relocation benefits for team members in stores, corporate, and distribution centers in multiple states
  • Prepares relocation correspondence and agreements with all new team members relocating to join the company and current team members transferring to new locations
  • Responsible for all travel arrangements related to relocations
  • Partners with all levels of leadership on exceptions to relocation packages and agreements
  • Analyze current relocation packages and provide alternative solutions for improvement
  • Compiles details of taxable direct bill relocation expenses and prepare quarterly reports
  • Identifies and resolves problems in a timely manner, gathers and analyzes information
6

Experience For Relocation Specialist Resume

  • Prepares and scans completed relocations
  • Maintain membership in World Wide Employee Relocation Council (WWERC)
  • Maintain membership in Houston Relocation Professionals (HRP)
  • Ensure the relocation process goes as efficiently as possible
  • Assign operational and functional activities and disseminate policy to department and contract staff. Provide training, give work directions, resolve problems, prepare schedules, and set deadlines to ensure timely completion of work
  • Evaluate current procedures and practices and implement improvements that result in maximization of objectives and minimization of costs
  • Establish relationships with apartment complexes and negotiate leasing arrangements in accordance with established corporate guidelines to ensure cost effective, safe housing in close proximity to work assignment
  • Manage, guide and evaluate the performance of staff (Meet and Greet Representatives) responsible for international relocation services in accordance with established standards of quality and service
  • Adhere to a pre-agreed budget guidelines for Relocation and Meet and Greet. Track all costs related to relocation
7

Experience For HR-corporate Relocation Specialist Resume

  • Partner with Quality Services to maintain compliance
  • Ensure all New Hire paperwork is submitted within 3 days of start
  • Follow up with New Hire to ensure enrollment in benefits within the required timelines
  • Obtain US contact number within 2 days of arrival and enter into AMIE
  • Anticipate after hour’s relocation or arrival needs and communicate to senior leader when needed
  • Ensure all loans have adequate back-up and approval
  • CRP and GMS designations
  • Knowledge of homesale processes (BVO/GBO)
8

Experience For Kaplan Medical Relocation Specialist Resume

  • Knowledge of International relocation
  • General knowledge of real estate customers and practices nationwide
  • Positive attitude and quality minded
  • Eagerness and ability to learn and develop
  • Certified Relocation Professional (CRP) designation
  • Handle multiple assignments on a deadline
  • Provide relocation-based information and advice to other internal team members, employees and managers as needed
9

Experience For Corporate Domestic Relocation Specialist Resume

  • Perform administrative tasks within the Expat Services Team in a way that ensure deliverables are compliant and are meeting technical and departmental standards
  • Vendor management and/or supplier governance
  • Interact with recipients of relocation packages – answer questions, coordinate all aspects of their relocation benefits and keep them updated
  • Coordinate travel accommodations with internal Travel Planners (e.g. air, car, train, hotel and ground transportation) for candidates who have received a relocation package as part of their employment offer
  • Communicate with Dart’s designated carriers to schedule moving and storage services for relocation packages
10

Experience For Interim Immigration & Relocation Specialist Resume

  • Establish relationships with real estate services and financial institutions to ensure adequate support services to assist Dart employees prior, during and after relocation
  • Policy and process design, household goods, global payrolls, gross-up and assignment tax, immigration, and relocation/mobility accounting processes
  • Relocation services including US domestic and international relocations and assignments
  • Gross-up methodologies and assignment tax, immigration, and relocation/mobility accounting processes
  • Payroll feeds, global payroll, split payroll
  • Proficient with Microsoft Office applications, and very proficient with EXCEL
  • Knowledge of relocation benefits and processes

List of Typical Skills For a Relocation Specialist Resume

1

Skills For HR-corporate Relocation Specialist Resume

  • Experience in relocation counseling and/or real estate sales
  • Title, closing, escrow and/or relocation experience
  • Real estate, mortgage lending and/or paralegal experience
  • Experience preparing conveyance documents
  • Experience working with employee relocation
2

Skills For Kaplan Medical Relocation Specialist Resume

  • Experience working with international relocation
  • Experience managing relocation programs for corporate employees
  • Two or more years of experience in a customer centric business environment with administrative responsibility
  • One or more years of experience in the Relocation industry
  • Relocation Experience Survey Results
  • Explain complex and confidential information to transferees (who usually have a strong financial background)
  • At least two years of related work experience required
  • Experience in multicultural environment would be an asset
3

Skills For Corporate Domestic Relocation Specialist Resume

  • Real Estate sales experience, and/or employment at a Relocation Company
  • Human Resources and/or Mobility experience
  • Setting up and coordinating relocation transactions with local agents
  • Insuring timely delivery of preliminary title commitments, vesting deeds and completed tax information sheets to customer
  • Tracking and obtaining title commitments
  • Overseeing training of team associates
  • Mentoring and developing team associates
4

Skills For Interim Immigration & Relocation Specialist Resume

  • Creating and maintaining a schedule of move ins/move outs and relocations
  • Coordinating with the moving company
  • Working knowledge of Human Resource systems and Excel, or similar
  • Ordering payoffs, verify taxes and homeowner association dues
  • Insuring timely receipt of proceeds to customer
  • Acting as liaison between relocation customer and local agents
  • Gathering the necessary information / documentation related to relocation process
  • Supporting Team Manager with supervision of group of associates
5

Skills For Space & Relocation Specialist Resume

  • Completing timely associate evaluations
  • Maintaining service level standards for customers
  • Acting as front desk/buddy for relocated employees and their families
  • Moving current residents as needed due to construction projects
  • Working with current residents to ensure a smooth transition
  • Working in conjunction with the office staff
  • Preparing conveyance documents
  • Competent at developing home sale marketing strategies
  • Daily face-to-face and phone-based tenant counseling to help residents navigate the Section 8 leasing process
6

Skills For Relocation Specialist Resume

  • Work with Account Mangers to identify additional services needed by existing corporate clients and recurring issues that need to be addressed by AM to client
  • Responsible for accepting and placing referrals via Broker Center and internal software with other brokers
  • Review and approve HUD-1 Settlement Statements for accuracy and compliance with closing instructions and purchase agreement
  • Timely resolution of any post closing issues
  • Timely processing of cash receipts
  • Increase in students using relocation services
7

Skills For HR-corporate Relocation Specialist Resume

  • Knowledge of real estate trends and nuances, including loss-on-sale matters, or other cash flow concerns
  • Comfortable at working independently
  • Proficient at communicating with leaders, other areas of the firm, mobility teams among member firms, and external vendors
  • Adept at understanding the impact of moves on customers (highly stressful, urgent, affect the family, etc.)
  • Knowledge of migration and relocation issues (work permits issuing)
  • Acts as a liaison between agent and third party client and assists with problem solving issues that arise
  • Responsible for maintaining accurate and well-organized tenant files for the relocation
8

Skills For Kaplan Medical Relocation Specialist Resume

  • Identify quality housing options for residents and assist them with their application process
  • Acts as a liaison between agent and other brokerage and assists with problem solving issues that arise
  • Responsible for accepting referrals from third party client via Broker Center
  • Tracks follow up with agent utilizing required client forms and transmits updates to Cartus
  • Tracks follow up with agent utilizing required client forms and ensures that Broker Market Analysis is completed and returned to client for home sale referrals
  • Customer and internal reporting
  • Partners with professional movers to schedule moves for team members relocating
  • Analyze and prepare monthly spending and ad hoc reports
9

Skills For Corporate Domestic Relocation Specialist Resume

  • Processes, tracks and reconciles expenses, invoices and credit card transactions. Maintains outstanding invoice and expense log
  • Prepare closing instructions
  • Assist the Expat Services Team to continuously improve the relocation process, product and administration to meet Booking’s business needs
  • Proficient with MS Office, e-mail communications and databases
  • Detailed knowledge of the Amsterdam area and preferably knowledge of local administration
  • Review purchase agreements, prepare seller’s equity statements and disburse funds, if applicable
  • Review title commitments for curative matters and facilitate title clearance
  • Proficiency in Microsoft Office: Word, Excel and Outlook
  • Serves as the central planner and scheduler for all moves. Schedules assignments to Moves & Allocation Staff based on property, workload, and capacity. Coordinates and monitors multiple projects simultaneously to ensure proper allocation of projects within budget and time constraints
10

Skills For Interim Immigration & Relocation Specialist Resume

  • Develops and recommends options that respond to business needs of the operating units. Consults, develops and implements projects with internal business needs for interoffice moves, additions, closings and changes
  • Collaborates with business partners to ensure consistent department processes and project priorities
  • Handles sensitive information related to moves, additions, and closings in a confidential manner
  • Consults with multiple internal business partners to aquire functional requirements and incorporates those requirements into project scope. Manages projects to achieve departmental goals in accordance with company policies and practices
  • Researches and analyzes appropriate and cost effective work space for all employees at various locations
  • Strong knowledge of relocation practices

List of Typical Responsibilities For a Relocation Specialist Resume

1

Responsibilities For HR-corporate Relocation Specialist Resume

  • Knowledge of Internal Revenue Service relocation regulations
  • Tailor communications and support to customers accordingly
  • Student Placement Rate

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