Quality Assurance Supervisor Resume Sample
Karley Hintz
111 Carmine Throughway,
Los Angeles,
CA
+1 (555) 641 3113
Work Experience
Senior Quality Assurance Supervisor
04/2017
-
PRESENT
Los Angeles, CA
- Provides trend data from Company business software, Business Manager’s Interaction Feedback and Analyzer system, and makes recommendations for changes to process, procedures, and training
- Determines and creates policies, procedures and manuals for direct reports
- Establishes objectives and goals for the team; plans, organizes and manages work flow
- Assigns, monitors, and reviews work; evaluates direct report’s performance
- Recruits, interviews, train, disciplines, and terminates direct reports
- Orientates and trains direct reports
- Approves time records and time off requests; submits payroll for direct reports
Quality Assurance Supervisor
04/2011
-
02/2017
Los Angeles, CA
- Prepare and manage technical dossier for contract manufacturers production
- Quality Assurance experience in addition to some supervisory or leadership experience
- Strong working knowledge of 21 CFR 211 as well as a general knowledge of ISO 13485 quality system standards
- Track record of accomplishments in successfully satisfying customer (internal or external) expectations
- Excellent written and oral communication skills. Capable and comfortable leading training sessions and other formal presentations
- Provide Training for production, sanitation, maintenance, and quality control groups. Training includes but no limited to product quality standards, GMP’s, Food Safety Issues, and HACCP
- Demonstrates knowledge of quality systems and approaches
- Demonstrates an understanding of the relevant regulations, standards and operating procedures
- Demonstrates ability to perform investigations / root cause analysis and develop corrective actions
Junior Quality Assurance Supervisor
04/2005
-
01/2011
Boston, MA
- Investigates and resolves concerns and complaints
- Provides assistance and supports; maintains a positive and professional working environment
- Oversees the transfer of finished products to other Akorn facilities.
- Responsible for lab technicians
- Maintain operational knowledge of various IT support systems
- Improve Team delivery of safety and quality KPI’s within plant to reduce cost
- Recruits, interviews, trains, disciplines, and terminates direct reports
- Knowledge of Medicaid and CMS Rules and Regulatory Requirements
- Plan and coordinate department’s activities to support SQDC targets, and meet and/or exceed client and/or customers expectations
Education
Norwich University
2001 - 2005
Bachelor's Degree in Chemistry
Professional Skills
- Strong organizational skills and attention to detailStrong written and verbal communication skillsStrong data analysis skills
- Great team building skills and excellent communication skills, both written and verbal
- Good interpersonal skills and strong communication skills both written and verbal
- Strong Microsoft Office, word processing, data entry skills and statistical analysis skills required
- Excellent computer skills including experience with Word, PowerPoint, Excel
- Strong PC and project management skills. Ability to handle multiple assignments and changing priorities
- Coaching skills, with mentoring experience
How to write Quality Assurance Supervisor Resume
Quality Assurance Supervisor role is responsible for leadership, training, computer, interpersonal, microsoft, analytical, organizational, software, manufacturing, technical.
To write great resume for quality assurance supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Assurance Supervisor Resume
The section contact information is important in your quality assurance supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Assurance Supervisor Resume
The section work experience is an essential part of your quality assurance supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality assurance supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality assurance supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Assurance Supervisor resume experience can include:
- Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving
- Strong ethical leadership abilities, along with effective and innovative people management skills
- Strong problem resolution skills with a working knowledge of managed care concepts, plan administration, planning principles and managed care delivery systems
- Strong communication/interpersonal/training/coaching skills
- Organize tasks effectively with good Time Management and multiple tasking capabilities
- Discern and establish priorities, able to function effectively while handling stressful situations
Education on a Quality Assurance Supervisor Resume
Make sure to make education a priority on your quality assurance supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality assurance supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Assurance Supervisor Resume
When listing skills on your quality assurance supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality assurance supervisor skills:
- Mature, have good analytical skills and able to communicate effectively at all levels
- Good analytical and problem solving skills; good attention to detail and ability to prepare and give written and oral instructions
- Possess good QA/QC knowledge, trouble-shooting and good improvement skills
- Good attention to detail and good organisational skills
- Working knowledge of computers in order to operate effectively with company systems and programs (Outlook PowerPoint and Excel)
- Strong presentation, facilitation and influence skills with ability to develop accurate and detailed messaging with sensitivity to proper tone and positioning
List of Typical Experience For a Quality Assurance Supervisor Resume
1
Experience For Manufacturing Quality Assurance Supervisor Resume
- Strong leadership skills with a successful track record of personnel development
- Good supervisory skills for laboratory technicians and other hourly personnel
- Strong computer skills (Microsoft Excel, Word, Access, Power Point, Outlook, etc.)
- Extensive software test skills or experience on large projects/programs test
- Demonstrated technical ability and problem solving skills applied to quality, safety, and process improvements
- Previous supervisory experience with the ability to operate in a team based environment or proven track record in a similar role
- Improve execution of QA analysis by effectively coaching, mentoring, and motivating a team of up to 8 Quality Assurance Analysts
2
Experience For Food Quality Assurance Supervisor Resume
- Experience working in a Food Manufacturing Plant or related experience
- Established oral and written communication, problem solving, attention to details, and interpersonal skills
- Efficient planning and organization skills in order to maximize time management
- Effectively mentor, train, coach, counsel, and motivate staff to achieve consistently high performance
- Strong sanitation experience and knowledge needed
- Effectively compile quality assurance data in support of the Quality Assurance Team’s business needs
- Related experience and / or training; or equivalent combination of education and experience
3
Experience For Analytical Quality Assurance Supervisor Resume
- Supervise and direct quality control team, perform all necessary supervisory functions to effectively and efficiently manage personal, including
- Supervise and direct Sanitation team, perform all necessary supervisory functions to effectively and efficiently manage personal, including
- Oversee and directly supervise lab analysts and develop the skills and processes to improve laboratory operations
- Operate independently and manage multiple priorities
- Verbal and oral communication skills
- Providing strong leadership and communications through the coaching, training, scheduling and development of Quality Assurance associates
- Experience in developing and executing plans for: quality management, defect prevention, test, defect management, and quality reporting
- To demonstrate leadership in developing and implementing quality system initiatives in all areas of Operations (cGMP and ISO)
- Supervise job specific Quality Assurance Standard Operating Procedure training, documentation and effectiveness
4
Experience For Contact Center Quality Assurance Supervisor Resume
- Conduct training classes in the area of quality assurance, quality control and Good Manufacturing Practices and ISO 13485
- Relevant Aviation Experience 6. Dealing with Coworkers/Customers/Public
- Tware Quality experience, at least two of which being in a Leadership/supervisory role (formal or informal)
- Experience with Microsoft Office, including Excel, Outlook, Word, and PowerPoint
- Build effective working relationships within the team and with external stakeholders
- Be a champion of change and be effective at communicating information to your team
- Verify product purity, moisture content, contaminants and mechanical damage on every truck load of seed received prior to unloading
5
Experience For Quality & Assurance Supervisor Resume
- Broad experience in the technical field usually acquired through working in quality assurance
- Experience working Six Sigma procedures
- Maintain facilities according to corporate and safety guidelines. Maintain, operate, and calibrate lab equipment
- Assure effective OSQ audits are conducted as well as resolution to any outstanding issues to eliminate future occurrences
- Experience in exporting products to other countries
- Experience with Quality Assurance / Quality Monitoring needed
- Review, verify and validate software meets technical specifications and business/functional requirements
- Experience implementing and maintaining quality certifications such as SQF, HACCP, and GMP+
6
Experience For IT Quality Assurance Supervisor Resume
- Ensure personnel are treated with respect and dignity with an emphasis on providing a strong avenue for communication and company values
- Conducts and monitors calibration sessions and peer reviews to ensure auditing processes follow valid, reliable approaches that result in consistent output
- Blender or mixing experience in food production facility: Required!
- Conduct technical studies and use the results to make effective recommendations
- Train new associates, monitor and evaluate skill sets for Tech I, Tech II, and Tech III for advancement within the department
- Experience in Quality in the Food Industry
- Experience with SQF and FSMA regulations is required
7
Experience For Plant Quality Assurance Supervisor Resume
- Execute procedures for first article inspection process, random process audits and finished good dock audits to assure product meets our expectations
- HND and/or experience within food manufacturing
- Experience in developing Quality Management Systems
- Experience in developing Quality Audit Processes
- Assign, supervise and coordinate the work of QA staff as directed by the Quality Manager for maximum effectiveness and efficiency
- Motivates, develops QA staff to allow for career progression and effective, optimum deployment of their accountablities
- Project evaluation and validation for submission
- Experienced with FNMA, FHLMC, VA, and FHA guidelines
8
Experience For Senior Quality Assurance Supervisor Resume
- Experience in food and beverage quality control, or sanitation
- Previous experience in environmental compliance is desired
- Good knowledge of bank’s processes
- Experience in Quality Control
- Quality supervision experience
- Experience in giving speeches or presentations
- Responsible for assisting in the identification, implementation and validation of any new or proposed test methods or equipment or instrumentation
- Schedules QC Technicians. Prioritizes work in Technical/QC department
9
Experience For Club Quality Assurance Supervisor Resume
- Previous Quality Assurance experience in FDA regulated environment (Medical Device, Pharmaceutical, Dietary Supplement, Cosmetics)
- Relevant Science based 3rd-level qualification with relevant regulatory experience
- Significant experience at Senior Quality level, in a FDA regulated company
- Broad experience of regulatory and cGMP activities
- Managing, updating and directing Training program
- Monitoring requirement goals, monitoring attributes and definitions, and ongoing quality initiatives
10
Experience For Quality Assurance Supervisor Inspector Resume
- Adapting TPM principles and processes into existing plant operations to achieve consistency with WCM requirements and measurable improvement in site KPIs
- Understanding of Canadian Regulatory Requirements
- Working knowledge and practical use of a computer to communicate, research, analyze data and present information
- Ongoing identification and implementation of cost reduction through SPC data to deliver consistency and improved performance
- Understanding of standard business processes, systems and quality principles
- In persuasiveness; planning and organizing; indexing and organizing and alphabetizing files, material or data
- Develops or recommends new processes and methods for streamlining/automating quality review processes or identifying errors in processing more efficiently
List of Typical Skills For a Quality Assurance Supervisor Resume
1
Skills For Manufacturing Quality Assurance Supervisor Resume
- Good communication, strong technical skills and attention to detail
- Strong supervisory and training skills
- Excellent communication skills (verbal, listening, and written)
- Proven organizational skills in a fast paced and demanding environment
- Strong influencing skills and ability to work in a complex and highly matrixed environment
- Capable of working within a team environment and good communication skills
- Excellent PC skills (Word, Excel, Access, PowerPoint)
2
Skills For Food Quality Assurance Supervisor Resume
- Experience with MS Office – Advanced user skills in Microsoft Word and Excel
- Strong written and oral communication skills with ability to read, interpret, and report data
- Collaborate effectively with cross-functional partners across the organization to deliver a world-class customer experience, and meet business objectives
- Strong history of excellent performance & strong results-orientation
- Working experience with Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Points (HACCP), Statistical Process Control (SPC)
- Troubleshooting issues effectively and efficiently
- Effectively deal with ambiguity during decision making by applying concepts instead of rules
- Skill in establishing and maintaining effective working relationships with users and co-workers
- Demonstrated experience in, and aptitude for, managing test services and supervising testers for large software quality assurance testing efforts
3
Skills For Analytical Quality Assurance Supervisor Resume
- Experience with leading Sanitation/Quality programs i.e. ATP, Environmental and Finish Goods Testing, etc
- Experience in supporting process validations and managing calibration programs
- A variety of experience in more than one field, i.e., automotive, testing, validation, machining and electronics or aerospace, medical, etc
- Develop skills of Quality and Production staff and provide ongoing training
- Implement training and encourage employees to learn new rewarding skills
- Knowledge of cGMP/GLP and 21 CFR Part 11 procedures, LEAN experience, familiar with visual inspection, and sterile or aseptic processing experience
- Skills in using automated programs for research, and analysis
- Evident skills to lead a team focusing on performance, teamwork and individual development
- Three years of QA experience and experience or training in the principals of supervision
4
Skills For Contact Center Quality Assurance Supervisor Resume
- Effectively interfaces with Production, Sales, Marketing, and R&D to obtain business results
- Proficient skills in Microsoft Office applications (Word, Excel, PowerPoint, Access)
- Prior experience in a similar role with direct reports
- Prior management/leadership experience, specifically related to QA
- Abilities and skills in management & organization
- Abilities and skills in general chemistry/analytical chemistry
5
Skills For Quality & Assurance Supervisor Resume
- Adaptability to learn new processes, concepts, and skills
- Demonstrated expert level experience in, and knowledge of, software quality assurance methodologies, tools and processes
- Prior Supervisory/Management experience with an emphasis on quality assurance
- Experience in laboratory environment and 2 years of experience in a supervisory capacity
- Demonstration of sound problem-solving skills and troubleshooting abilities
6
Skills For IT Quality Assurance Supervisor Resume
- Lean / Six Sigma skills (preferential)
- Manage time effectively and ensuring team members do the same
- Strong leadership experience and potential
- Communicate effectively with external environment
- High level of communication skills, both verbal and written
7
Skills For Plant Quality Assurance Supervisor Resume
- Computer skills to include Shop Scan, Word, Excel, and Access
- Welding, machining, and international code experience (AWS, CWB, ASME, EN), familiar with NDT especially UT and MPI, required
- Validating software quality
- Experience working with lean manufacturing concepts including statistical process control
- Direct experience hosting and leading the preparation, management, and follow-up relating to
- Experience using an outcome based approach when interpreting policies/processes and applying this approach appropriately to make decisions
- Skill in understanding the clients' needs, establishing credibility and building client relationships
- Validate quality processes by determining operational and performance qualification; writing and updating assurance procedures
8
Skills For Senior Quality Assurance Supervisor Resume
- Experience with cross browser testing including desktop and mobile
- Knowledge and experience in implementing and maintaining a ISO 9001/2015 quality program and/or AS9100
- Demonstrated working-level knowledge of, and aptitude for, performance, security and accessibility testing
- Experience using relevant SAP applications
- Two to four years' experience in a clerical role using computers
9
Skills For Club Quality Assurance Supervisor Resume
- Supervises and/or monitors department and Company employees to ensure compliance with Good Manufacturing Practices (GMPs) by all
- Skilled in organization and task management, time and project management, and problem solving techniques
- Possess an active and valid driver’s license with 5 or fewer points on driving record – Instate travel is required
- Skill in critical thinking, analysis, mathematical calculations, and statistical evaluations
- Chemistry, or Raw Materials testing and Method Validation
10
Skills For Quality Assurance Supervisor Inspector Resume
- Experience managing the MRB (Material Review Board)
- Experience of functional, user interface and system integration testing
- Experience of performance and other non-functional testing
- Experience with user interface testing tools e.g. Selenium, QTP
- Experience with acceptance testing frameworks
- Supervision experience, preferably in a processing or quality environment
List of Typical Responsibilities For a Quality Assurance Supervisor Resume
1
Responsibilities For Manufacturing Quality Assurance Supervisor Resume
- Strong critical thinking, numerical reasoning and emotional intelligence skills
- O Demonstrated analytical skills and critical thinking ability
- Excellent blueprint reading skills (shop and fabrication drawings)
- Read, write and speak fluent English with strong organization, leadership and communication skills
- Effectively supervise the Quality Assurance Team to ensure expectations are being met
- Work as a team member to train and pass on skills, knowledge and/or understanding of Unimotion-Gear to all employees as required
- Manage, maintain, and update the AIC/AIS validation master plan ensuring the creation and execution of validation documentation meets FDA regulations
- Effectively communicate with operational management to ensure the Quality organization is meeting the goals and objectives
2
Responsibilities For Food Quality Assurance Supervisor Resume
- Monitor audit reports/results and provide feedback as needed to drive/validate audit effectiveness
- Participate and engage in development and training programs to enhance supervisory and operational skills
- Effectively organize, plan, and execute
- Responsible for assisting in the identifying, recommending and implementing of process validations
- Experience managing EDMS - assisting/writing SOPs, change controls, CAPAs, deviations, and training files
- Experience documenting, auditing and improving business processes and procedures
- Receives inbound communication through various channels, and in doing so, builds effective relationships and trust team members by listening to their needs
- Participate in problem solving activities to identify root causes and implement effective corrective actions
- Demonstrate understanding of applicable Customer Service Quality requirements/ guidelines (e.g., escalation procedures, use of SMEs)
3
Responsibilities For Analytical Quality Assurance Supervisor Resume
- Demonstrate understanding of specific workgroup roles/responsibilities (e.g., Call Center, operational groups, Tier I/II/III)
- Demonstrate and apply understanding of established Quality concepts and principles (e.g., Six Sigma)
- Document call quality/efficiency/effectiveness, using applicable metrics and tools (e.g., ETE, ATA, production standards)
- Experience with Lean tools including 5S & standard work processes
- Performs Process Audits to validate conformance to existing standards
- Ensures compliance with engineering specifications for work-in-process and finished goods
- Ensures that gages and other inspection equipment are properly calibrated and maintained in good operating condition
- Demonstrates a knowledge of and commitment to Arconic Business Systems manufacturing principles and techniques
- Previous experience with aerospace/aircraft machining and special processes
4
Responsibilities For Contact Center Quality Assurance Supervisor Resume
- Understand/use techniques for effective control of quality, cost, and scheduling
- Review travelers prior to release - coordinate with Quality Engineering
- Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF Level 3 System
- Validate changes to Food Safety and Food Quality Plans
- Assure laboratory safety and good laboratory practices
- Experience with GFSI audit schemes (BRC, SQF, FSSC 22000, etc) is required
- Experience in lab and quality program management required
- Demonstrate knowledge of call-flow processes/procedures (e.g., established quality definitions, guidelines)
- Experience with MRB and
5
Responsibilities For Quality & Assurance Supervisor Resume
- Facilitate effective cross-department communication to resolve internal, third party and regulatory audit findings
- Ensure implementation and effectiveness of the Food Safety, Quality and Regulatory Programs & Processes
- ABO Certification or Optical/Lab experience is required
- Four years of experience in manufacturing or related field required
- Demonstrated knowledge of metrology, computer controlled measurement devices and geometric tolerancing techniques
- Successful record of developing effective work teams
- Develop, execute and maintain validation protocols for compliance initiatives
- Verify that all finished products conform to Key Release Specifications prior to release
6
Responsibilities For IT Quality Assurance Supervisor Resume
- In a fast paced environment with a proven track record
- Strong knowledge of food safety, GFSI (FSSC 22000), HACCP, quality in distribution, allergen management
- In a Quality role - with leadership experience
- Maintain a valid passport and driver’s license
- Ensure effective statistical process controls
- Demonstrates Customer Obsession by seeking out, understanding, and responding to the needs of each team member and the department leaders
7
Responsibilities For Plant Quality Assurance Supervisor Resume
- Proactively contribute to creating a good team atmosphere
- Experience in Quality Assurance in medium - large manufacturing companies in the pressure components sector (preferential Oil & Gas)
- Prioritize and assign tasks to fulfill the throughput of parts and materials to meet production and customer schedules
- Participates in the appropriate selection and usage of resources (materials, systems and/or equipment) required for the effective operation of the department
- Demonstrates the “Dawn Values” of Team Dawn and supports the Circle of Excellence
- Three to five years of progressively more responsible quality assurance experience required
- Communicates to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System
- Prioritize projects and meet strict deadlines
- Supervises the inspection of goods received
8
Responsibilities For Senior Quality Assurance Supervisor Resume
- Plant Quality Experience
- Process Improvement certification, education, and/or experience desired
- Working knowledge of IATF 16949, auditing, APQP, FMEA, MSA, SPC, Control Plan, PPAP
- Building production team capability to improve communication and understanding of technical standards
- Updating/Reporting Analysts KPIs
- Working knowledge of general lab equipment and procedures
- Monitoring and adherence of all quality specification of trim products
- Working knowledge of ASME, API, ANSI and other industry standards is required
- Training) in order to drive appropriate action and meet future business needs
9
Responsibilities For Club Quality Assurance Supervisor Resume
- Looking to fill position with start date in December 2018/January 2019
- Training the team to ensure that new process and procedures are adopted
- Investigating customer complaints or any non-conformance raised internal or externally to provide data which informs resolution
- Adhering to all IATF 16949 policies and procedures
- Monitoring team’s performance for timeliness and quality report
- Ensuring compliance with all applicable USDA-FSIS regulations as well as serving as a liaison to field operations officials
- Supporting Quality Manager for the sub-supplier audits and qualification
- Typical movements include repetitive arm and hand motions, bending, lifting, pulling, pushing, reaching and twisting
- Provide training/coaching on Quality processes/procedures, as applicable (e.g., on-boarding, refresher training)
10
Responsibilities For Quality Assurance Supervisor Inspector Resume
- Work with Holdware in reducing quantity, disposition, analyzing, training, providing status and reports
- Perform tasks essential to the proper functioning of the department including scheduling and managing payroll
- General understanding of all brewing, cellaring, and filtration processes
- Build a high performing team by making or contributing to enhancements in Organizational Health
- Provide input on staffing levels and participates in sourcing and interviewing candidates
- Proactive approach to helping others out, making a point of communicating information whenever required
- Supervise Milk receiving: AB testing, receiving logs
- Provide feedback to and work with Manufacturing, Purchasing, Engineering and Project Management teams to maintain the highest level of quality
- Provide technical guidance working with sales, engineering, and manufacturing
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