Quality Assurance Manager Resume Sample

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Robyn Sauer
990 Connelly Island,  San Francisco, CA
+1 (555) 356 9434

Work Experience

Quality Assurance Manager
06/2016 - PRESENT
Dallas, TX
  • Defining and specifying the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products
  • Creating and implementing QA testing strategy for applications within the CST portfolio
  • Interfacing and consulting with other managers within the organization to coordinate activities
  • Establishing and maintaining client or vendor relationships as needed
  • Mitigating risk by reviewing processes and procedures and updating as required
  • Performing effective resource allocation, often across competing priorities
  • Recommending alternative methods and procedures for solving problems and improving product and process quality
  • Deep knowledge of Capability Maturity Model, Six Sigma, etc
  • Management of food establishment Quality Assurance (7 years)
Manufacturing Quality Assurance Manager
06/2012 - 12/2015
San Francisco, CA
  • Management in a multi-unit food establishment (5 years)
  • Registration Envionmental Health Safety (REHS) certification in lieu of regulatory experience or Certified Food Safety Profession (CFSP) an successful retail quality assurance experience at the specialist level (5 years)
  • Monitor on a test basis all production areas of the distribution centers including Inbound Vendor compliance, Internal and Outbound processes to meet company standards
  • Evaluate quality problems identified and communicate information to the appropriate management
  • Assist in the attainment of quality objectives and production requirements for the facilities
  • Analyze and improve processes and procedures for continuous process improvement
  • Communicate policies to ensure compliance and consistent administration of corrective action as necessary
Project Quality Assurance Manager
04/2008 - 02/2012
Chicago, IL
  • Maintenance of records and documentation relating to Quality Assurance
  • Monitor vendor compliance processes in multiple DCs, maintain databases
  • Provide direct, daily supervision of department associates in multiple Distribution Centers on multiple shifts
  • Maintain workplace safety standards in a clean and orderly environment
  • Ensure that established operating procedures are followed for all department functions and processes
  • Responsible for people and team development, ensuring adequate training of department employees
  • Progressive experience managing a research and development or quality assurance department 7 years


DePauw University
2004 - 2008
Bachelor's Degree in Computer Science

Professional Skills

  • Seeking strong leadership skills, problem solving skills, and decision-making skills
  • Excellent communication skills, able to collaborate across multiple functions and all levels. Strong English language skills as per CAA requirements
  • Experience of working with, manipulating and analysing data – advanced Excel skills, SQL or other reporting software skills would be an advantage
  • Strong computer skills, including AS400, Microsoft programs and database navigational skills
  • Excellent analytic capabilities, verbal and written communication skills, problem solving and project management skills
  • Superior analytical and problem solving skills; strong verbal and written communication skills
  • Excellent communication skills including presentation and listening/consulting skills

How to write Quality Assurance Manager Resume

Quality Assurance Manager role is responsible for leadership, interpersonal, organizational, analytical, computer, technical, organization, development, presentation, microsoft.
To write great resume for quality assurance manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Quality Assurance Manager Resume

The section contact information is important in your quality assurance manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Quality Assurance Manager Resume

The section work experience is an essential part of your quality assurance manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality assurance manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality assurance manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Quality Assurance Manager resume experience can include:

  • Strong analytical and communication skills, organizational skills and teamwork ethics
  • Excellent written and oral communication skills; ability to communicate effectively with senior management
  • Excellent written and oral communication skills, as well as being a good listener
  • Strong interpersonal skills, comfortable and effective at interacting with personnel from the factory floor to the CEO
  • Demonstrated knowledge, skills and abilities through experience in production, quality, or materials management is required
  • Demonstrated strong time management, organization skills, and attention to detail

Education on a Quality Assurance Manager Resume

Make sure to make education a priority on your quality assurance manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality assurance manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Quality Assurance Manager Resume

When listing skills on your quality assurance manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical quality assurance manager skills:

  • Proven administrative and multi-tasking skills, computer proficiency, excellent customer service skills and excellent oral and written communication skills
  • Excellent writing, verbal, listening skills. Presentation skills necessary
  • Strong verbal, written and interpersonal skills, as well as analytic and problem solving skills
  • Strong organizational skills and the ability to communicate effectively interdepartmentally and with overseas offices are important
  • Strong verbal and written communication skills and ability to communicate effectively in a virtual work environment
  • Strong Partnership and relationship skills & experience in working with multiple teams and vendors

List of Typical Experience For a Quality Assurance Manager Resume


Experience For Manufacturing Quality Assurance Manager Resume

  • Demonstrated strong sales support skills as well as influencing abilities
  • Prior experience in Software Quality Assurance with experience testing Java/JEE applications
  • Strong communication skills with the ability to influence others through a matrixed environment is required
  • Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise
  • Strong knowledge in banking procedure and own good sense of judgment and strong analytical power
  • Possess strong written and verbal communication skills to deal with various levels of management and internal departments as well as vendors

Experience For Clinical Quality Assurance Manager Resume

  • Excellent writing and verbal communication skills are essential
  • Quality assurance and/or development experience, hands-on and supervising skills required
  • Proven influencing skills – essential
  • Excellent communication skills and ability to work with colleagues in a team environment, and build relationships with internal and external clients
  • Strong analytical, interpersonal and organisational skills
  • Effective analytical skills – essential
  • To help enhance and sustain effective customer satisfaction strategies and to ensure that service quality is measured and reported regularly and effectively
  • Good relationship management skills and an ability to work comfortably at all levels of the organization
  • A confident, positive and flexible leadership style tempered by strong organisational skills and well-rounded communication and relationship building abilities

Experience For Project Quality Assurance Manager Resume

  • Excellent computer skills including MS Word, Excel, and Access Database
  • Excellent Organisational, problem solving skills and attention to detail
  • Communicates effectively, removing barriers between others, encouraging transparency and active listening to ensure understanding and consensus
  • Demonstrated corporate leadership experience; building and managing a high performing team
  • Strong QA background, with experience in identifying and reviewing test plans, test cases and testing results
  • Previous experience in a QA Manager role with experience managing, developing, and motivating a team

Experience For Plant Quality Assurance Manager Resume

  • Demonstrated experienced in identifying, proposing, and managing quality system improvement initiatives and projects
  • Maintain strong relationships with partners and peers by sharing best practices, knowledge and leveraging experience
  • Strong proven background in Functional testing/Performance Testing
  • Professional experience is required, including experience managing teams of at least 4 people
  • Functional computer knowledge with Microsoft Office including advanced Excel skills
  • Prior experience managing a team of analysts is required
  • Strong technology expertise, including demonstrated proficiency in database management, information systems, Microsoft Outlook, Word, and Excel
  • Progressively responsible job-related experience (Quality function, or related Engine manufacturing/ R&D experience)

Experience For Design Quality Assurance Manager Resume

  • Decision making and negotiation skills, individually and within groups
  • Related quality assurance experience; including supervisory experience
  • Computer skills including MS Office and SPC
  • Superior technical writing skills, in a regulated compliance environment, are required
  • Above average skills in working well with peers
  • Knowledge of Good Laboratory Practices (GLP) Good Manufacturing Practices (GMP), HACCP Principles and applicable food codes for foodservice operations
  • Communicate effectively, both verbally and in writing, with non-technical and technical staff at various levels of the organization

Experience For Laboratory Quality Assurance Manager Resume

  • Practical experience in ISO and cGMP environment focusing on validation
  • Quality Management experience with continuous improvement and internal auditing experience with ISO9001 and CMMI
  • Direct the development and administration of training programs for the enhancement of workmanship skills
  • Experience leading an Agile team with proven efficiency
  • High level of organizational and analytical skills as well entrepreneurial thinking
  • Strong food service operations experience within large volume campus dining operations
  • Make decisions and lead effectively

Experience For Higher Education Quality Assurance Manager Resume

  • Utilizes data and data management systems to develop reports and program analysis to effectively measure performance outcomes
  • Manage effective process validation and execution of manufacturing processes, test methods and facilities/ equipment
  • Seven to Ten years of experience in biopharmaceutical/pharmaceutical industry including previous quality assurance experience
  • Experience managing quality assurance systems, or 3+ years investment banking / consulting / analytical or related experience
  • Exceptional advanced Excel / data management skills
  • Proven experience working with teams in the planning and implementation of large projects
  • Absorb and apply newly learned technical skills
  • Well-developed analytical and problem resolution skills
  • Demonstrated hands-on test automation experience in a web, SOA, mobile, data warehouse, and/or enterprise application environments

Experience For Pharmacovigilance Quality Assurance Manager Resume

  • Creative, team-focused problem solving skills
  • Proven Disney Vacation Club, timeshare industry or real estate work experience
  • Manage a QA process and develop team skills in the areas of customer CDD/EDD, appropriate client contact to gather
  • Effectively manage Analysts' performance and productivity
  • Effectively assess and estimate testing effort
  • Possesses motivational skills oriented towards encouraging people's best performance possible
  • Effectively develop, implement and manage action plans
  • Relevant professional experience, including 3 years of supervisory experience

Experience For Training / Quality Assurance Manager Resume

  • A proven track record in being able to prioritize multiple projects and workload
  • Solid Communication Skill and Leadership
  • Demonstrate experience in the planning, design, execution, and reporting offunctional tests using appropriate testing tools and techniques
  • Communication skills in presenting testing strategies & results to broad audience including senior leadership
  • Use technical, scripting and/or programming skills to create automated tests

Experience For Quality Assurance Manager, VP Resume

  • Supervise that CAPA and Internal Audits processes are effectively working at the German site
  • Prior experience with Integrated and/or non-integrated Performance Testing
  • Prior experience with load runner and HP Unified Functional Testing (UFT)
  • Proven experience in QA management - International organizations is an advantage
  • Advanced written, verbal facilitation and presentation skills

List of Typical Skills For a Quality Assurance Manager Resume


Skills For Manufacturing Quality Assurance Manager Resume

  • Excellent organizational skills, interpersonal skills
  • Strong presentation skills and ability to communicate clearly and effectively to both virtual and seated audiences
  • Effective business management skills with applicable interpersonal skills
  • Strong interpersonal, influence and communications skills with an ability to interact effectively
  • Outstanding communication skills, with the ability to communicate effectively with senior colleagues
  • Excellent problem solving skills along strong analytical techniques
  • Excellent testing skills and experience with commercial software development processes, client/server application and database driven applications
  • Provide leadership to the wider business and deploy strong influencing skills to shape and develop customer conduct and experience
  • Very good command of written and spoken English and strong communication skills

Skills For Clinical Quality Assurance Manager Resume

  • Excellent analytical skills with experience in Medical Device/FDA regulated industry
  • Effective interpersonal skills – Work with peers throughout the organization and be effective in engaging resources throughout the organization
  • Strong analytical, creative thinking, with proven ability to effectively distill and communicate complex details to all organizational levels
  • Demonstrated strong leadership and advanced organizational skills
  • Leadership skills to work as a peer and advisor to other departments and to effectively manage direct reports
  • Strong prioritization, time management and ability to delegate effectively
  • Strong analytical skills and ability to make sound decisions that reflect good judgment
  • High level of interpersonal skills to deal effectively with QA personnel, NWP organizations, corporate, and all offices within the DOE
  • Driving for the results, and strong leadership skills

Skills For Project Quality Assurance Manager Resume

  • Organized and detail oriented with strong written and verbal skills including, public speaking, teaching/training, reading comprehension, and risk assessment
  • Effective oral and written communications including technical writing and editing skills
  • Excellent writing, verbal and listening skills
  • Experience working with and leading diverse and cross functional teams.SKILLS/PROFICIENCIES
  • Effective report writing skills using Excel, PowerPoint and other Microsoft Office Products
  • Experience building teams, and working effectively with cross-functional teams

Skills For Plant Quality Assurance Manager Resume

  • Strong analytical, problem solving and conceptual thinking skills
  • Good interpersonal skills dealing with a wide range of individuals in an engineering environment
  • Strong problem solving skills, critical thinking and root cause analysis
  • Demonstrated problem solving and decision making skills, and able to work independently
  • Demonstrated problem solving and decision making skills and able to work independently
  • Excellent problem solving skills and continual innovation ability
  • Strong/ proficient knowledge of FRA, DOT regulations. Prior auditing experience
  • Strong leadership and team-building skills, possess a positive attitude, and have the ability to lead small to mid-size teams in a co-location environment

Skills For Design Quality Assurance Manager Resume

  • Strong report preparation and writing skills
  • Strong communication skills – formal and informal status reporting and verbal
  • Decisive with strong analytical and problem solving skills
  • Excellent communication, problem solving and software skills
  • Strong written, verbal communication and presentation skills to apply both intra and inter-company, extending to customer interface
  • Good organizational and planning skills with the ability to handle workload both as an individual contributor and as a member of cross-functional team
  • Demonstrated computer skills including Excel, PowerPoint, Word as well as Ad Hoc database programs as needed
  • Strong analytical skills required, including the ability to analyze root cause of issues and trends

Skills For Laboratory Quality Assurance Manager Resume

  • Strong communication and relationship building skills required
  • Strong leadership and management skills covering people, processes, and projects
  • Excellent problem solving, analytical, and negotiation skills
  • Excellent interpersonal relationship building skills are required
  • Excellent teams skills - as team member, trainer, and developer working with all levels of the organization operator, supervisor, and management
  • Excellent telephone presence, data entry skills
  • A PhD in a related discipline is desirable, but not essential provided the required skills and knowledge can be demonstrated
  • Strong leadership and communication skills, both written and verbal, at the executive level
  • Excellent recordkeeping/documentation skills

Skills For Higher Education Quality Assurance Manager Resume

  • Strong organizational and facilitation skills with ability to clearly communicate complex topics
  • Demonstrated leadership skills in the values of Leadership, Execution, Teamwork, Integrity,
  • An intelligent, articulate team player who can relate to people at all levels of the organization and who possesses excellent communication skills
  • Strong organizational skills, the ability to track multiple test executions simultaneously and synthesize the results
  • Strong communication skills with both internal and external individuals, at both peer and senior management level
  • People management skills with remote team management experience

Skills For Pharmacovigilance Quality Assurance Manager Resume

  • Strong communication skills and able to conduct business in English
  • Good communication skills via phone, email and chat
  • Proven skills in team development and team building
  • Excellent written and oral communication skills - ability to express and communicate concisely and clearly
  • Solid analytical skills and ability to draw robust conclusions
  • Effective presentations skills
  • Experienced with effectively managing FDA inspections, working with regulators, and customer audits
  • Proven experience conducting process and design validations
  • Strong Technical Skills in HP Quality Center, MS Excel, User Interface testing, SQL and a Reporting Tool

Skills For Training / Quality Assurance Manager Resume

  • Strong interpersonal, presentation, and communication skills are required to work with key stakeholders including, but not limited to senior management
  • Strong leadership, communication, and collaboration skills
  • Strong verbal, written communication skills, both technical and conversational
  • Good interpersonal skills and the ability to communicate at all levels within organization
  • Strong analytical skills and ability to change management
  • Strong communication, management, collaboration and leadership skills
  • Strong analytical skills, metrics development and ability to identify trends are required
  • Good interpersonal skills and ability to work in both a team environment and independently

Skills For Quality Assurance Manager, VP Resume

  • Solid executive presentation skills
  • Strong leadership and facilitation skills with an eye for detail
  • Excellent verbal and written skills in English (additional languages, particularly Portuguese, would be an asset)
  • Results oriented and possess strong leadership skills
  • Strong budget development and management skills
  • Able to communicate with all organizational levels, able to representative the company with external personnel, good conflict resolution skills
  • Strong data storytelling skills - Ability to interpret and display data insights clearly
  • Strong troubleshooting skills with the ability to systematically analyze software functionality

List of Typical Responsibilities For a Quality Assurance Manager Resume


Responsibilities For Manufacturing Quality Assurance Manager Resume

  • Strong organizational skills with the ability to prioritize workload and multi-task in a fast paced environment while maintaining attention to detail
  • Excellent written and verbal communication skills with experience in presentation and proposal development for senior leadership
  • Fluency in English, Skilled in Conflict management, Good communication skills
  • Demonstrated skills in coaching, mentoring, training
  • Strong conflict resolution, customer service, problem solving skills and project management ability
  • Strong problems solving skills (issue resolution, and root cause analysis)
  • Possess management and organisation skills in an environment of rapidly changing priorities

Responsibilities For Clinical Quality Assurance Manager Resume

  • Strong planning and organization skills with the ability to change course. Adaptable at a moment’s notice
  • Excellent oral and written communication skills with all level within the bank
  • Excellent interpersonal skills with a dynamic outlook
  • Demonstrates strong track record as a self-starter with ability to operate independently
  • Team-player with excellent communication skills both within the organization as well as with customers
  • Strong project management and computer skills, including Word, Excel, Access, & PowerPoint
  • Excellent organizational, interpersonal, time management and communication skills
  • Strong resource/workload management skills
  • Strong computer skills and knowledge of Office applications

Responsibilities For Project Quality Assurance Manager Resume

  • Strong organisational skills and extensive knowledge in operational Quality Assurance
  • Strong communications skills, with the ability to engage with stakeholders ranging from workshop team members to senior managers and customers
  • Excellent management skills to supervise personnel and interact with other departments at all organizational levels. Facilitates team meeting and reviews
  • Proactive and excellent organizational skills
  • Excellent written and verbal communication skills with all levels of the organization. Competence in Microsoft Office applications
  • Proven supervisory management skills
  • Good verbal and written communication skills and MS

Responsibilities For Plant Quality Assurance Manager Resume

  • Familiarity with Enterprise Systems and excellent computer skills
  • Strong short term and long term project management skills required
  • Communicating effectively with business units, IT Development, Project Management and other enabling functions
  • Outstanding statistical data analysis knowledge and skills
  • Outstanding social skills
  • Develop skills of managers and supervisors by coaching and training

Responsibilities For Design Quality Assurance Manager Resume

  • Proven experience in developing automation roadmaps and executing them to provide time savings and quality returns
  • Experience in all aspects of QA testing requirements validation, regression, performance and usability testing
  • Possesses superb multi-tasking ability and organizational skills
  • Experience with the following tools - Selenium, LoadRunner, TestNG, Java, Jira, Zephyr. Related experience with similar tools is also acceptable
  • Proven experience in risk management and reducing operational errors or inefficiencies
  • Continuously monitor content to assess effectiveness and applicability; recommends, validates, and implement improvements to meet changing needs
  • Effectively Implement Project 20:20 within Internal Manufacturing
  • Demonstrated experience presenting concepts and strategies to executive management

Responsibilities For Laboratory Quality Assurance Manager Resume

  • Demonstrated experience developing high quality test plans, test cases, test tools and proposals
  • Good team working and project management experience
  • Technology skills including RSA Archer and MS Office application suite
  • Knowledge and experience in auditing electronic systems and 21 CFR Part 11 computer system validation
  • Assess organizational quality skills and provide training
  • Possess leadership skills and exhibit integrity while being a team player
  • Computer skills; ability to learn new systems quickly

Responsibilities For Higher Education Quality Assurance Manager Resume

  • Identify defects effectively and efficiently, sort defective merchandise into appropriate categories
  • Work closely with other members of the Automation Testing team to identify skills gaps, training needs, etc
  • Develop effective working relationships with all internal and external customers as well as effective supplier relationships
  • Prior experience with risk assessment/management
  • Manages internal clients' expectations, and effectively communicates corporate quality standards
  • International quality systems auditing experience in clinical trials and central laboratory operations (40-60 audits). Demonstrated leadership role

Responsibilities For Pharmacovigilance Quality Assurance Manager Resume

  • Effectively communicate complex concepts, ideas, and requirements
  • Demonstrated experience with Internatinal Organization for Standardization (ISO) 9000 - Quality Mangement Processes desired
  • Validate and close out all known quality issues prior to client delivery
  • BS in an engineering discipline with 5-8 years of technical experience or MS/ME with 4-6 years of technical experience
  • Communicate effectively with facilities and the retail operations team

Responsibilities For Training / Quality Assurance Manager Resume

  • Demonstrated experience in program creation and management
  • Able to make decisions autonomously and work effectively with minimal supervision
  • Progressive testing experience (experience on complex initiatives is required)
  • Demonstrated professionalism and experience interfacing with all levels in the organization
  • Oral and Written communication skills and ability to prepare documentation for review by executives
  • Demonstrated ability to build strong relationships and influence without authority
  • Proven experience in quality assurance within a production environment – essential
  • Communicate effectively and influence others – essential

Responsibilities For Quality Assurance Manager, VP Resume

  • Effectively present information and respond to questions from group of managers, clients, customers, and the general public
  • Demonstrate experience in the development of manual and automation testingframeworks in an agile/shift-left development delivery environment
  • Initiates actions to build leadership skills and industry-related expertise
  • Demonstrated ability and hands on experience with one or more automated test tool like QTP, Selenium, VS Test, Test Complete etc
  • Excellent ability to deliver results in a highly stressful environment where priorities shift rapidly

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