Project Quality Assurance Resume Sample
Leonora Pagac
7927 Kory Ramp,
Philadelphia,
PA
+1 (555) 973 5743
Work Experience
Quality Assurance Program / Project Lead
07/2015
-
PRESENT
Dallas, TX
- Overall management of the CAS Quality Assurance and Improvement Program (QAIP)
- Development and completion of a 5 year QAIP plan to assess adherence to IIA Standards and CAS Policies, Standards and Guidelines
- Communication of results to CAS management and the audit committee. Sharing best practices and opportunities for improvement with CAS
- Promote a culture of collaborative, continuous improvement within CAS
- Complete follow-up on previously identified QAR findings and perform validation as needed
- Prepare documents and assist external resources in the Pre-Assessment in 2017 and External Assessment in 2018
- Experience in project management and quality assurance
- Project auditing, gate review experience, configuration management
- Review customer specifications and define quality requirements (incl. compliance to law, standards, product history book content) for project execution
Project Quality Assurance Engineer
07/2012
-
01/2015
Phoenix, AZ
- Define and maintain the Project Quality Management Plan (PQMP) which includes the Advance product quality planning (APQP) specific requirements
- Produce, support sub-plans when required, such as Software Quality Plan, Audit Plan, Inspection and Test Plan
- Conduct project audits to monitor compliance to customer contract and compliance to the change management, configuration management and other (business/customer required) processes
- Support project during external audits by customer, Bombardier Transportation (BT) Group and or third party auditors
- Manage activities related to the Product Certification / Homologation supported by the Engineering function
- Manage the configuration integrity including configuration records (exact role to be clarified)
- Be in charge of ensuring timely delivery of the Quality (Q) related deliverables at the right specification and acceptance criteria
Project Developer Testing Quality Assurance
06/2006
-
01/2012
Chicago, IL
- Ensure coordination and governance of the various Q roles
- Be the Q representative in the Project core team (interface to all Q roles vs all project core team functions)
- Manage the non-conforming products and quality related customer complaints, including issuing corrective action request, preventative action recommendations
- Ensure the First Article Inspection (vehicle or equipment projects), First System Installation Inspection (Systems or Signaling projects) by the customer – internal or external, as well as coordinate the proper open items management
- Have the responsibility to reject or block any non-conforming deliverables, which could result in safety or quality related problems
- Manage the Quality Function Records related to a project/contract (ex. Reports, quality records required by safety case, test reports, First Article Inspection (FAI) reports, product history book)
- Review and sign all Contract Data Requirement Lists (CDRLs) for the format and structure
Education
Washington State University Vancouver
2001 - 2006
Bachelor's Degree in Engineering
Professional Skills
- Very good Microsoft Office skills, including Word, Outlook with particularly good experience utilizing Excel
- Team oriented with problem solving skills
- Banking / financial services industry knowledge with customer experience based testing an asset
- Mitigate risk through priority testing and manage defects against severity levels
- Strong knowledge of testing practices and approaches
- Experience supporting a Project Management Office (PMO) to drive improvements in project consistency and performance
- Knowledge of and experience with technologies (software, hardware, and database management systems) for facilitating project management and quality management
How to write Project Quality Assurance Resume
Project Quality Assurance role is responsible for software, finance, training, database, auditing, manufacturing, design, research, travel, events.
To write great resume for project quality assurance job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Project Quality Assurance Resume
The section contact information is important in your project quality assurance resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Project Quality Assurance Resume
The section work experience is an essential part of your project quality assurance resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous project quality assurance responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular project quality assurance position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Project Quality Assurance resume experience can include:
- Participate in Gate Reviews, Monthly Operational Review (MOR) meetings, Change Control Board (CCB), Core Team Meetings, Project Lessons Learned, Feedback meetings and other meetings as Quality Representative for Project
- 5 Manage the non conforming products and quality related customer complaints, including issuing corrective action requests / preventative action recommendations and managing / tracking of corrective action requests
- Support testing teams in day to day work by providing advice and sharing experience / knowledge
- Work with development to ensure all issues are being reviewed and worked on at the requested priority level
- High task orientation (organized, methodic, prioritized, knows how to deliver results on time and according to the work plans)
- Good understanding of automation scripts and tools – QTP, QC
Education on a Project Quality Assurance Resume
Make sure to make education a priority on your project quality assurance resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your project quality assurance experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Project Quality Assurance Resume
When listing skills on your project quality assurance resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical project quality assurance skills:
- Strong verbal and written communication skills with people at all levels
- Your English and French communications skills are excellent, both written and spoken
- Negotiating - Capable of standing their ground and achieving agreement while maintaining good relationships in all areas that they work
- Lead testing teams in test planning, preparing and executing effective test efforts with on time and on budget test result delivery
- Assist in the follow up and closure of NCG (Non Conforming Goods) by monitoring associated corrective and preventative actions to closure
- Learns on the Fly - Readily picks up new ideas and concepts while exercising good judgement on their relevance
List of Typical Experience For a Project Quality Assurance Resume
1
Experience For Project Quality Assurance Engineer Resume
- Validate/assign testing scope for each build
- Validate issues from development are ready for testing
- Understand BT Project management processes and tools
- Root cause analysis expert (on tools or techniques like 8D, Kepner Tragoe…) desirable
- Learn new systems and solutions quickly
- Develop customers’ solutions for small to mid-sized software projects with traditional project management and/or AGILE methods
- Apply Lean methods to decrease the organization’s rework and quality issues
- Collaborates effectively across boundaries, levels, and functions to solve issues in a productive manner. Acts as if colleague’s priorities are his/her own
2
Experience For Project Developer Testing Quality Assurance Resume
- Experience working with teams across multiple regions and countries, enabling a ‘one team’ culture and a positive working environment, respecting the cultures and capabilities across locations
- Work with QA System Administrator to install builds
- Perform Triage of QA reported issues
- Ensure all reported issues are logged
- Forward issues to Development when defects are reported
3
Experience For Quality Assurance Program / Project Lead Resume
- Ensure issues have appropriate resolutions from testers and programmers
- Provide QA status of assigned project(s) at daily meetings with Release Management Perform project updates in QC and TFS
- Reports on quality performance and quality related customer satisfaction
- Creates and maintains Quality Management reports (e.g. mandatory inputs for safety cases)
- Support Project for PAP (Part Approval Process) i.e FAI, Pre-shipment Inspection. 45 %
4
Experience For Wealth Management Quality Assurance Project Manager Private Bank Americas Resume
- Establishes a configured project process register and reports any process adaptation requested by the customer to IMS / respective Business Process Owner
- Support APAC&SEA to coordinate and improve Project Management Process, Database, Tools e.g. Gate Review, Change Management, Lesson Learnt & Best Practice
- Assures the application of BT’s standard processes
- Performs process audits at any organizational part of the project and reviews all quality related information and requests, agrees and monitors corrective action plans
- Reports any process non-performance of quality processes to the responsible Business Process Owner
- Reports and analyses all relevant Non-Conformity Costs (NCC) within the project and drives their minimization 10 %
- Review and follow-up the Project Quality Management Plan for Consortium partners, suppliers and subcontractors
- Conduct audits to monitor compliance to customer contract, international standards and Quality requirements; manage corrective, preventive or improvement actions; support independent quality audit program
- Ensure new product introduction project plans adequately address GMP and Quality departmental requirements and standards. Work with functional departments to ensure plans are executed compliantly
5
Experience For Quality Assurance Project Expert Resume
- Facilitate GMP Quality activities at B+L, CRO/CMO sites to ensure timely and compliant delivery of product and data. Assure GMP standards and B+L policy are met
- Review/approve GMP documents to ensure clinical material meets compliance expectations
- Develop and implement quality systems to support the new R&D equipment / new product line
- Single Point of Contact in Tampa for R&D Quality in support of
- R&D specific work related to new product development
- Lead the Project Core Team in all quality related matters with customers, consortia partners, notified bodies, suppliers, certification and approval authorities
- Take the lead on quality reviews, performance and records of contracts in cooperation with the Project Director
- Clearly breaks down and communicates quality related project targets and assures alignment and accountability of all quality activities to the project’s objectives
6
Experience For Quality Assurance Project Lead Resume
- Initial leadership experience
- Work closely with the customer to confirm acceptance criteria and communicate this clearly to all concerned parties
- Hands on NCR management and strive to close out issues
- Final inspection and preparation for customer presentation
- 1 Review customer specifications and define quality requirements (inc. compliance to law, standards, product history book content,…) for project execution. PQMP which includes the Advance product quality planning (APQP) specific requirements. Define and maintain Project Quality Management Plan
- 2 Conduct project audits to monitor compliance to customer contract and compliance to the change management, configuration management and other business processes
- Leading the development, implementation and maintenance of Quality Management systems and processes that enhance the operations of a highly diverse, project-based research business
- Ensuring compliance with policies and that the performance and quality of service conform to established standards and guidelines
7
Experience For Infrastructure & Quality Assurance Project Manager Resume
- Working with cross-organizational teams to develop processes and author standards, guidelines, best practice documents, and other resources to support quality management
- Working with cross-business teams to Identify and implement enhancements in project management methods to reduce re-work and drive improvements in service quality
- Working to identify, develop, and implement innovative and effective QA systems that meet strategic objectives
- Supporting regular monitoring and reporting of quality measures and quality program activities
- Leading and collaborating with cross-business, multi-disciplinary teams to develop and deliver on QA goals and meet the needs of specific projects
- Leading teams to develop and deliver training on quality management topics
- Developing, maintaining, and supporting the quality systems infrastructure within SSES (e.g., preparing inspection checklists, identifying metrics, reviewing SOPs, flowcharting processes, etc)
8
Experience For Quality Assurance Compliance Project Manager Resume
- Collecting, maintaining, and analyzing data to support quality monitoring and continuous quality improvement
- Define the PQA vision and strategy, translated and monitored through a quality management plan which includes priorities for APQP deployment, resources and competencies required, key milestones, actions, and deliverables
- Responsible for quality activities within project management and alignment within the overall quality strategy and policy
- Actively support the bid team
- Manage the Quality Function records related to project/contract. Monitor the performance KPI’s for the project ensuring that reviews/checklists are used and that tracking of open actions is done
- Manage documents of project specific procedures and/or instructions
- Manage Non-Conformity Cost (NCC) analysis and the NCC reduction activities
9
Experience For Head of Project Quality Assurance Resume
- Manage the TOIL (Technical Open Item List) and all quality related customer complaints
- Report results and assists in closure of open items
- Manage corrective, preventative, or improvement actions
- Deploy and to implement key processes (Gate Review, Configuration Management, and Work Project Management) to improve quality awareness and quality understanding throughout that process
- Conduct project audits in order to monitor compliance to customer contract specifications and quality requirements
- Conduct First Article Inspections (FAI) at first product introductions
- Review and monitor the inspection and test plan established by QC
10
Experience For CRC Quality Assurance Project Lead Resume
- Participate in the investigation and evaluation of field failures and assist in resolution
- Oversee the control of product history documentation for all projects and support the control of quality records that are issued by quality control
- Certifications or specialized training related to quality management systems and practices (for example, ISO 9001:2015) and project management (for example, Project Management Professional)
- Knowledge of FDA, NIH, EPA or other relevant federal requirements for quality assurance for regulated studies
- Manage the non-conforming products and quality related customer complaints, including issuing corrective action requests/preventative action recommendations and managing/tracking of corrective action requests. Ensure First Article Inspection, First System Installation Inspections by the Customer – Internal or external, as well as coordinating open items management
List of Typical Skills For a Project Quality Assurance Resume
1
Skills For Project Quality Assurance Engineer Resume
- Analyze and validate test results from manual or automated testing
- Facilitate GMP product readiness and launch activities, including stability strategy, technology transfer and validation
- Experience working with formal software development methodologies, particularly Agile/Scrum
- Experience with specific knowledge in CAPA's, ISO 9001 and 1348
- Excellent knowledge on quality standards and quality check processes
- Depending on R&D support, perform MOB activities as appropriate, including method transfers in support of global expansion
- Oversee the control of non-conforming products including issuing, managing, and tracking of corrective action requests and preventative action recommendations
- Basic understanding of project financials management (estimating, budget creation, tracking, forecasting)
2
Skills For Project Developer Testing Quality Assurance Resume
- Manage the pre-shipment acceptance inspection and testing of parts along with the rejecting or blocking of non-conforming deliverables
- Customer focused - Able to identify who is the customer and the importance of understanding and meeting their needs while balancing the needs of the business
- Customer focused - Able to identify who the customer is and the importance of understanding and meeting their needs while balancing the needs of the business
- Sound understanding and working knowledge of software development life cycle, Project Delivery Lifecycle, Rapid/Agile
- Train staff through instructor-led training delivery, development of written materials, on-line resource development, and mentoring
3
Skills For Quality Assurance Program / Project Lead Resume
- Provide direction and support to business test team on programs/projects through all phases of testing
- Participate in program/project scoping and business requirement sessions
- Ensure test team adherence to testing methodologies / standards
- Support pilot testing period and project warranty
- QA tooling expertise (HP ALM, HP UFT, Accessibility-WAT/JAWS, Browsers)
- Problem solving - Approaches the resolution of problems in a logical, realistic and imaginative way
- Utilize a headset and speak on the phone during a normal 8 hour shift
- QA testing role
4
Skills For Wealth Management Quality Assurance Project Manager Private Bank Americas Resume
- Review for additional testing to be added
- Support Bid Team establish PQMP according to the Quality requirement in ITT (invitation to tender); 5 %
- Review and follow-up the analysis of NCCs, to participate in Root Cause Analysis including manage and track Corrective Action Requests
- Review the Quality KPIs according to specific client requirements
- Reject or block non-conforming deliverables, which could result in safety or quality related problems; 40 %
5
Skills For Quality Assurance Project Expert Resume
- Overall responsibility for product quality requirements, including all associated processes and controls
- Mandated to reject or block all non-conforming deliverables
- Support the root cause analysis process in a bid to minimise recurring issues
- Knowledge of Client and SSI or Product Reference Data front to back
- Attest to the testability of relevant artifacts (Business Requirement Document, Use Cases, Business Process Flows, Wireframes, Copy deck, as well as Technology Test Strategy and Test Plan)
- Create and manage Business Test Strategy, Test Estimates and Test Plan(s)
- Work with QA Analyst to define and communicate testing timelines, resource requirements, budget and testing approach for programs/projects or portfolio of projects
6
Skills For Quality Assurance Project Lead Resume
- Review and ensure thoroughness of business requirements and design documentation to build quality test strategy, test plan and test scenarios and test cases
- Ensure test coverage and requirements traceability to requirements
- Ensure test closure activities complete for all work: lesson’s learned discussions, test suite update, knowledge repository updates, document storage and final updates to project dashboard
- Lead a team of professional testing resources executing Business Acceptance Testing and potentially direct management of resources
- Oversees testing activities against many projects ranging in complexity simultaneously and solid understanding of how to optimize test activities across projects in order to achieve optimum use of test resources and execution cycles
- Sound understanding of business workflows, testing tools, products / applications involved and documentation repository practices
7
Skills For Infrastructure & Quality Assurance Project Manager Resume
- Sound quality assurance background
- Leadership of large size teams of testing professionals for Business Acceptance testing including resources at multiple locations and experience with offshore testing model
- Interface with people at all levels
- Collaboratively work with members of functional teams
- Five or more years’ experience in establishing Quality Assurance programs, performing QA assessments, audits, and compliance reviews, and working with quality assurance analytical principles, including process evaluation, determination of quality standards, sample selection, and sample testing
- Industry knowledge in manufacturing and/or medical device or pharmaceutical
- Cultivate professional relationship with internal as well as external stakeholders
8
Skills For Quality Assurance Compliance Project Manager Resume
- Coach and train project team on processes and best practices
- Adapt and work in a highly dynamic environment
- 2 to 3 travel events per year
- Pharmaceutical GMP regulations and guidelines
- Analytical Method development (desired, not required)
9
Skills For Head of Project Quality Assurance Resume
- Analyze, define, improve and document business processes
- Normal office environmental conditions
- The mobility to stand, stoop, reach and bend
- Mobility of arms to reach and dexterity of hands to grasp and manipulate small objects
- Sit and view a computer for periods of 2-3 consecutive hours without a break
- QA project Lead
- Works as Project QA or QA Engineer/Manager for Railway System or relate industries
10
Skills For CRC Quality Assurance Project Lead Resume
- Knowledge of relevant standard i.e. ISO9001, IRIS
- 4 Manage the Quality Function records related to project/contract. Monitor the performance KPI’s for the project ensuring that reviews/checklists are used and that tracking of open actions is done
- Challenge all functions within the project of delivering “Quality On Time”
- Responsibility for management of budget, people development
- Launch and coordinate cross functional quality improvement initiatives on projects
- Coordinate all local Project Quality Assurance (PQA), Source Quality Assurance (SQA), DQA, and Quality Control (QC) activities
- Prepare and manage the quality plan (PQMP) to include inspection and test plans, SQA plans, and Quality Assurance (QA) plans
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