Programs Resume Sample

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Neal Balistreri
206 Kari Pines,  Detroit, MI
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Work Experience

Director of Programs
02/2017 - PRESENT
Phoenix, AZ
  • Maintain up-to-date knowledge on BMC issues, trends and long-term implications for EY’s GTM approach
  • Own the loyalty system and the development of its features and ongoing maintenance in partnership with Macy’s Systems and Technology, Internet Production team, and other cross-organizational partners
  • Partner with Macy’s Systems and Technology to troubleshoot offer issues and implement measures to improve program stability
  • Conduct extensive program analytics. This includes results related to each program benefit, customer level metrics, credit metrics, and overall Bloomingdale’s sales results. Results are created and communicated to management on a consistent basis
  • Oversee the daily operations of the Museum’s public programs in the Museum auditorium, including assignment of staff to specific programs as needed, and coordination of signage and internal marketing materials inside the Museum
  • Build audiences for public programs by working cooperatively with colleagues in the Communications, External Affairs and Marketing departments to generate promotional and marketing copy for printed and electronic publications and help solicit subscribers to add to the Museum’s public programs marketing database
  • Maintain public program budgets and effectively manage staff to ensure that all check requests and purchase orders related to these budgets are in compliance with the Memorial’s purchasing system guidelines
Accountant for Section Housing Programs
01/2014 - 08/2016
Chicago, IL
  • Set and execute on program strategy, aligning with overall MHHE company strategy, and support of Higher Ed revenue, profitability and brand goals
  • Lead internal program engagement through effective promotion to sales and product teams, educating on program partnerships and best practices
  • Manage internal processes and education on recruiting for case study and testimonial prospects
  • Develop and implement tactical efforts to support the Association’s participation as a Global Center of Excellence
  • Support employee training programs (e.g., Reliant’s Collegiate Leadership Training, Navigators, Challenge Institute, etc
  • Lead annual support campaign fund raising campaign at site and supports other YMCA fund raising activities
  • Prioritize and deliver against business-agreed strategic objectives defined within the team’s integrated knowledge plans
  • Support implementation of the team’s knowledge infrastructure, using firm standard architecture and technologies, to develop home sites and communities that align business priorities with content strategy (working closely with the assigned content advisor and community implementation lead)
  • Drive the execution of Trends & Emerging Issues and Firmwide Programs’ content strategy to ensure re-usable collateral is captured, co-created or curated, surfaced and proactively distributed to practitioners
Programs Assistant
11/2009 - 07/2013
New York, NY
  • Become a trusted ‘go to’ person on brand, marketing and communications issues, competitors, trends and long-term implications for EY within the Region
  • Deliver on EY, Brand and Region strategic priorities; align GTM programs with the Region’s performance agenda and revenue goals; achieve the desired results; communicate EY’s value proposition
  • Effectively tailors/presents the Pearson’s value propositions and execution plans to a broad cross-section of audiences
  • Masters the Pearson’s “sales plays” and successfully implements them with account teams and partner teams
  • Analytical/Organizational/Decision-making – Can quickly distill key facts and make decisions in complex situations, then prioritize and execute multiple activities simultaneously
  • Demeanor – Demonstrates the gravitas, integrity, tenacity/patience and emotional maturity to convince partner executives that s/he is vital to their plans
  • Demonstrates keen ability to interpret how others respond to their style and adapt accordingly
  • Personal – high energy, highly curious, self-motivated, results-driven, organized. Leads by example in team situations


Argosy University - San Diego Campus
2003 - 2008
Bachelor's Degree in Business

Professional Skills

  • Strong organization skills, time management skills, problem solving skills and project management skills
  • Excellent organizational skills with careful attention to detail in a multi-tasking environment. Strong problem-solving skills
  • Possess excellent verbal communication, leadership skills, and interpersonal skills for relating effectively with students, faculty, and staff
  • Strong written and verbal communication skills; excellent organizational and interpersonal skills, required
  • Outstanding presentation skills and excellent written and verbal communication skills
  • Excellent editing skills and verbal and written communication skills
  • Strong organizational skills, with the demonstrated ability to successfully manage multiple priorities concurrently with competing deadlines

How to write Programs Resume

Programs role is responsible for interpersonal, organizational, leadership, presentation, business, organization, analytical, microsoft, building, customer.
To write great resume for programs job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Programs Resume

The section contact information is important in your programs resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Programs Resume

The section work experience is an essential part of your programs resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous programs responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular programs position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Programs resume experience can include:

  • Responsible for work program success and work product quality oversight, including project management of the development activity, requirements identification, sizing/scoping of the overall effort, detailed design, delivery, and impact evaluation. Training solutions call out HR’s reputation as a leader in the training field
  • Oversee the design, development, and deployment of learning solutions (leadership development and field trainer development) utilizing both internal and external resources that are aligned with each Commercial organization’s strategic direction, competencies and culture
  • Excellent time management skills, including the ability to prioritize work, adjust to changing priorities and meet required deadlines
  • Executive-level interpersonal skills who's demonstrated the ability to communicate effectively at all levels of the organization
  • Strong negotiation skills with the ability to use sound argument, strong evidence and expert opinion to influence positive outcomes
  • Strong interpersonal skills, with the ability to interface effectively with all levels

Education on a Programs Resume

Make sure to make education a priority on your programs resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your programs experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Programs Resume

When listing skills on your programs resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical programs skills:

  • Excellent supervisory skills, strong analytical and organizational skills
  • Excellent organizational and interpersonal skills; strong problem solving skills; able to understand and analyze complex human subject research issues
  • Effectively present ideas and concepts in written and presentation format and use consultative skills and facilitation skills to gain consensus
  • Excellent written and oral communication skills, including public speaking skills
  • Strong interpersonal skills including the ability to communicate effectively with prospective students from a variety of backgrounds
  • Business mindset: Strong numerical and analytical skills, experience in finance, process driven, experience in SCM/Logistics

List of Typical Experience For a Programs Resume


Experience For Director of Programs Resume

  • Strong English, grammar, spelling and punctuation skills
  • Outstanding interpersonal verbal and written communication skills
  • Proficiency running global projects (sales training, such as product, solution or sales skills)
  • Demonstrated experience and talent for implementing process flow improvements
  • Develop and implement a strategic marketing plan to effectively promote and build the reach and external financial support for CCFW’s activities
  • Experience in event management or experience with educational programs
  • Ensure programs are well defined and, where needed, update curriculums and assign qualified staff to implement programs effectively

Experience For Sponsored Programs Administrator Resume

  • Assessing ongoing evaluation data to ensure program meeting business priorities & learner needs
  • Strong understanding of leading edge marketing techniques and tools such as video, demand generation, digital marketing, and social media
  • Experience writing and developing content for internal and external audiences
  • Interface with suppliers for manufacturing feasibility, validation, and other engineering activities as specified for the assigned commodity
  • Strong understanding of digital and social marketing
  • Experience with Bill of Materials referencing and manipulation
  • Experience in end-user or customer-facing positions, preferably in the aftermarket for pumps and mechanical seals
  • Content Services: Based on strategy and priorities, support required content creation services

Experience For Senior Director of Programs Resume

  • Scale relevant content creation: Agency Management for quality and cost-effective external content creation
  • Lead the development, communication and implementation of effective program growth strategies and processes
  • Establish methods and procedures to monitor and evaluate programs to determine effectiveness and next-level phases of growth
  • Assess ongoing evaluation data to ensure program meeting business priorities & learner needs
  • Seven to ten (7-10) years of experience in supervising professional staff and volunteers
  • Evaluating potential opportunities for partnering with other organizations for content creation (licensing) and joint programming
  • Reviewing and assessing with marketing team which audiences to emphasize, how to approach them, and successfully meet their needs

Experience For Head of Programs Resume

  • Recruiting, developing and facilitating services for faculty
  • Developing, maintaining and communicating academic policy, handbooks and catalog for faculty and students
  • Identifying, Implementing and maintaining new program formats and new markets to increase enrollment
  • Gathering, documenting and understanding departmental objectives and requirements
  • Representing the AHA/ASA through presentations, business and networking meetings in a variety of locations and venues
  • Managing stakeholders and working committees consisting of senior leaders

Experience For Integrated Mktg Programs Senior Specialist Resume

  • Identifying, managing and monitoring all program facilitators
  • Facilitating course scheduling, registration, and hiring temporary faculty and student assistants for courses offered through University Studies
  • Producing, editing, and maintaining documents and reports produced by Academic Programs
  • Assisting in managing and analyzing information related to the campus-wide accreditation and assessment efforts
  • Networking with leaders across the business to ensure understanding of business & leadership challenges and learner environments
  • Developing a program architecture using organizational strategies, feedback from leaders, and external benchmarks to impact business metrics and objectives
  • Ongoing consultation with HR business partners, stakeholders, program sponsor/champion & target audience to determine ongoing needs

Experience For Assistant Director of Programs Resume

  • Accessing and entering information into the campus HRIS/SA/Financial system PeopleSoft and other systems
  • Submitting documents and reports to appropriate offices, including the President’s Office, the Chancellor's Office, and WSCUC
  • Creating and maintaining web content and platform management for Academic Programs, assessment, and accreditation
  • Leading the design, development and some facilitation of a core leadership development program for Manager level leaders in the organization. This includes
  • Managing all program communication with participants, managers, senior leaders and HR
  • Supporting activities, committees, and events associated with Academic Programs
  • Managing budgets and work plans associated with development , implementation, roll out and maintenance phases of program

Experience For Programs Assistant Resume

  • Building relationships and influence other leaders, from Director to Senior Executive across the enterprise
  • Building new and integrated health programs for the market
  • Networking with leaders across the business to ensure understanding of business & leadership challenges
  • Assessing in-house course development process, including recent pilots with multimedia productione
  • Contributing to CTY-wide planning around updates to student information system
  • Maintaining and growing the graduate and non- credit academic programs

Experience For VP, Programs Resume

  • Leading program directors in developing strategic growth plans
  • Understanding of the energy access ecosystem: key players, business models, primary issues in different geographies, etc
  • Contributing to proposals and technical leadership on new business opportunities
  • Reviewing current and prospective course content, and related contracts
  • Facilitating the logistics and services for graduate students, especially international students and students at a distance
  • Working with program directors and office of assessment to evaluate and report on program, course and student outcomes
  • Leading the process of continuous improvement of program and course outcomes based on assessment

Experience For Director Projects & Programs Resume

  • Developing business and industry partnerships to expand program development and enrollment
  • Provide management level leadership for the development and oversight of all chapter programs and services including planning, budgeting and program evaluation
  • Provide direction to team members regarding the nature of his/her assignment and provide on-going monitoring of activities and progress
  • Serve as liaison between the UTCNTDs and the disease networking groups, while promoting and strengthening these relationships
  • Coordinate the data providers’ post-scoring meeting to discuss outcomes, scores, and key messaging for subsequent report
  • Prepare copy jobs, handle incoming and outgoing mail, print transcripts, and handle confidential shredding
  • Manage implementation schedule including coordinating timing with internal project managers and outside companies
  • Develop an understanding of current and emerging market opportunities, reflecting key buyer values and the competitive environment
  • Supports project managers in all phases of the project lifecycle including analysis, project planning, reporting and execution

Experience For Associate Director of Programs Resume

  • Work cohesively and foster a positive working relationship with RCOB faculty and the TTU Office of International Affairs in doing so
  • Coordinate the Rawls College of Business faculty-led study abroad programs, including logistics planning and program implementation procedures
  • Work with program heads and directors to develop curricula, ongoing course schedules and staffing
  • Monitor faculty teaching and advising activities
  • Provide ongoing leadership and mentoring to the organization’s executive directors and program staff
  • Supports National Growth Leader in developing program facilities “niche” specific working with insurers and sales team nationally
  • Responsible for operationalizing the national strategic plan goals and objectives for chapter programs and services and attaining all performance goals

List of Typical Skills For a Programs Resume


Skills For Director of Programs Resume

  • Business mindset: Strong numerical and analytical skills, experience in finance with strong budget knowledge
  • Excellent organizational and problem solving skills including strong attention to detail and the ability to work independently
  • Excellent writing skills with some grant/proposal writing experience
  • Consistently demonstrates strong strategic thinking and presentation skills
  • Demonstrates organizational skills and ability to prioritize numerous competing assignments with multiple deadlines
  • Excellent interpersonal skills to build strong relationships, esp. with sales operations, sales, HR and marketing teams
  • Web-based, website development, and related technical skills or ability to acquire these skills quickly
  • Proactive, organized, and detail-oriented with great project management skills & the ability to effectively move projects forward

Skills For Sponsored Programs Administrator Resume

  • Excellent financial and data analysis and P&L interpretation skills Strong analytical capabilities
  • Strong critical thinking, problem solving, coaching and mentoring skills
  • Strong writing, editing, proofreading, communication, and organizational skills
  • Very strong verbal and written communication skills, including negotiation, influence and comfortable presenting in front of large audiences
  • Exceptional writing skills; proven ability to write white papers, analysis, editorial, meeting minutes and related project status reports

Skills For Senior Director of Programs Resume

  • Strong analytical skills, including data analysis and using data to build and support proposed business and project plans
  • Demonstrated experience directing and implementing new systems, processes and technology to enhance internal operations and program effectiveness
  • Resourceful and innovative problem solving ability with strong analytical skills
  • Excellent interpersonal and relationship building skills, along with the ability to influence individuals to move projects forward
  • Strong voice of customer listening skills

Skills For Head of Programs Resume

  • Demonstrates knowledge of generally accepted accounting principles and the ability to effectively apply those principles
  • Strong analytic, problem-solving, and presentation skills
  • Proven ability to work in a fast paced environment, independently, resolve issues effectively and exercise sound judgment when making decisions
  • Exceptional organizational skills, experience coordinating concurrent projects in a high-pressure environment
  • Demonstrated ability to assist students in developing their written and conversational skills in English
  • Superior time management and project management skills and ability to adapt to dynamic priorities
  • Demonstrated ability to teach students to develop their written and conversational skills in Spanish
  • Demonstrated ability to teach students to develop their written and conversational skills in English

Skills For Integrated Mktg Programs Senior Specialist Resume

  • Excellent, professional, interpersonal skills and sense of humor
  • Excellent presentation and report-writing skills
  • Strong MS Word, Excel, and PowerPoint skills required
  • Very good project mgmt. skills, PMI certification
  • Capacity to model professional and effective leadership skills in faculty development activities

Skills For Assistant Director of Programs Resume

  • Possesses strong leadership skills including the ability to foster teamwork
  • Excellent Presentation Development Skills (story telling/design)
  • Demonstrated ability to teach students to develop their written skills in English
  • Results driven with effective consultation, negotiation and influencing skills
  • A demonstrated ability to work effectively with digital media including websites, social media and graphics for greatest visual and content impact
  • Excellent financial and data analysis and P&L interpretation skills

Skills For Programs Assistant Resume

  • Strong skills in Project Risk Management
  • Demonstrated ability to teach students to develop students' written and conversational skills in Spanish
  • Proven experience developing proposals and successfully raising new funding (sales or grants)
  • Exceptional writing and proof-reading skills
  • Demonstrated experience working with and influencing senior business leaders
  • Strong, demonstrated understanding of social media and emerging technology

Skills For VP, Programs Resume

  • Experience in leading teams, developing strategic plans, and effective communications is required
  • Demonstrated experience in working with and building successful customer relationships
  • Successful grant-writing experience and/or experience managing grant-funded projects
  • Demonstrated experience presenting to internal/ external clients and obtaining buy-in
  • Experience in tracking and enhancing self service educational delivery methods to consistently improve the user experience

Skills For Director Projects & Programs Resume

  • Experience measuring and reporting content effectiveness
  • Demonstrate good judgment in solving problems, as well as identifying
  • Demonstrates strong, clear and concise writing and communication with ability to communicate with a varied constituency from diverse backgrounds
  • Experience managing a team with diverse skill sets
  • Equivalent to at least two (2) years of general clerical/administrative office work experience, or a combination of training, education and work experience

Skills For Associate Director of Programs Resume

  • Strong experience with managing complex Distribution Center projects (Greenfield/Brownfield) or process optimization (of Material Flow) projects
  • Demonstrated success formulating strategic direction, skillful negotiation, and implementation
  • Effectively schedule, assign and manage faculty teaching and subject matter expert assignments
  • Advise and assess learning effectiveness and quality of the education experience
  • Business Experience 3+ years’ experience in Financial Analysis, Pricing, Account Management, Sales Support or Sales
  • Lead and manage to successfully deliver the assigned IT Warehouse Management System projects, end-to-end, ideally through applying PMI methodology effectively
  • Track record of successful program management, including the ability to manage multiple projects simultaneously and in-depth, hands-on execution skills
  • Proven training background and knowledge with global experience

List of Typical Responsibilities For a Programs Resume


Responsibilities For Director of Programs Resume

  • Strong communication skills to effectively drive recommendations and land insights
  • Outstanding written and oral communication skills, discretion, sound judgment, and interpersonal skills
  • Strong planning and organizational skills with the ability to juggle multiple tasks and changing priorities and to work within a team environment
  • Strong interpersonal and staff management skills, with successful experience managing direct reports
  • Excellent analytical, communication, change management, and prioritization skills
  • Excellent verbal/written communication skills that demonstrate a high level of professionalism
  • Demonstrated history of clinical services delivery, quality program evaluation, strong public speaking skills and volunteer mobilization
  • Demonstrated time management and problem solving skills with ability to organize and prioritize workload
  • Strong verbal and written communication skills. Demonstrates the ability to communicate with all levels within GCU

Responsibilities For Sponsored Programs Administrator Resume

  • Strong analytical experience; experience working with large amounts of data and developing audit reports, metrics, and reporting vehicles
  • Strong process orientation/planning, organizational and problem solving skills
  • Good presentation skills, comfortable presenting in front of large groups including C-suite
  • Strong planning, analytical and networking skills required
  • Demonstrated coaching/counseling skills

Responsibilities For Senior Director of Programs Resume

  • Strong communication and interpersonal skills capable of promoting trust and collaboration with internal and external business partners
  • Communicate and interface with clients/customers. Strong communication and interpersonal skills capable of promoting trust and collaboration
  • Good interpersonal skills and positive customer support attitude understanding
  • Good problem solving skills to find solutions and alternatives to current processes
  • Effective research skills including the ability to analyze information, make determinations, and issue progress reports in accordance with Company guidelines
  • Excellent communication, computer and problem solving/analytical skills
  • Excellent strategic thinking skills, with a high level of intellectual curiosity

Responsibilities For Head of Programs Resume

  • Good planning and organizational skills with the ability to anticipate potential problems or obstacles and resolve
  • Strong Microsoft Office skills needed
  • Demonstrated leadership, organizational, collaboration and communication skills
  • Established knowledge of Java and J2EE related technologies, excellent documentation and communications skills
  • Conduct regular field visits with RNS’s to assess effectiveness, performance, communication skills, message delivery, and compliance
  • Demonstrated experiences in channel management and/or business partner development, preferably international experience

Responsibilities For Integrated Mktg Programs Senior Specialist Resume

  • Strong leadership, relationship and influencing skills; internal (matrix organization) and external
  • Strong IT skills to support complex program management of cost, schedule & performance
  • Excellent outreach/Guest interaction/public speaking skills
  • Strong attention to detail, analytical and presentation skills
  • Demonstrated experience in channel management and/or business partner development, preferably international experience
  • Demonstrated ability to communicate effectively with a diverse student, staff, faculty, and campus community is essential

Responsibilities For Assistant Director of Programs Resume

  • Strong interpersonal skills and ability to earn trust and respect from management
  • Strong organizational and leadership skills to plan, implement, and evaluate program activities, as well as to lead a staff of program professionals
  • Excellent outreach/Guest interaction skills
  • Excellent written and oral communication skills, in both technical and creative exposition
  • Strong project management skills; ability to manage complex, multi-faceted projects resulting in measurable successes and program growth
  • Excellent technical skills, including proficiency in use of Microsoft Office and other data base software such as SharePoint and/or PeopleSoft

Responsibilities For Programs Assistant Resume

  • Strong strategic agility and negotiation and influencing skills
  • Strong MS-Office skills (Word, Excel, PowerPoint, Project)
  • Able to demonstrate exceptional leadership skills and the ability to grow beyond this role
  • Project Management and effective presentation skills are essentials
  • Excellent verbal and written communication skills in English; German and an additional coffee language(s) is an advantage; Passion for coffee!
  • Strong oral and written English and Arabic communication skills are essential
  • Excellent verbal, written, interpersonal, communication, and meeting skills
  • Strong computer skills required. Expertise with Microsoft PowerPoint required

Responsibilities For VP, Programs Resume

  • Demonstrated ability to handle crises effectively and to solve problems pro-actively and creatively
  • Excellent computer proficiency, data sense, detail orientation, and organizational skills
  • Proven leadership and interpersonal skills; ability to motivate, influence and coach others
  • Excellent oral presentation and interpersonal skills
  • Proven project/program and staff management and supervisory skills, required
  • Excellent organizational, change management and interpersonal skills
  • Strong Analytical Skills – Able to synthesize complex or diverse information, collect and research data, and design work flows and procedures
  • Experience in managing staff for improved performance through effective team building and mentoring while producing deliverables on a timely basis

Responsibilities For Director Projects & Programs Resume

  • Strong business acumen with understanding and experience in farming and processing sectors
  • Computer skills in working with databases, queries, SQL, reporting
  • Strong writing and editing experience with published work
  • Demonstrated experience managing partner relationships
  • Business Experience – 3+ years experience in Financial Analysis, Pricing, Account Management, and Sales
  • Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
  • Hands-on engineering skills is required
  • Demonstrated success in a fast-paced environment with shifting priorities and deadlines
  • Post-MBA experience at a top-tier strategy consulting firm or in corporate strategy; 15+ years of total experience

Responsibilities For Associate Director of Programs Resume

  • Demonstrated experience in the successful leadership of a team, budget management and affecting cultural change
  • Experience in operations, program management, and relevant experience leading a team, ideally in a nonprofit, or government role
  • Displays outstanding communication skills
  • Experience in the development of on-line educational and programmatic resources and experience managing large IT development contracts
  • Effectively and consistently communicate direction, metrics, resource requirements, results/progress internally and with partners
  • Professional and mature demeanor, able to interact effectively with all levels of seniority, both internally and externally

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